View, Swan Cruises Halong in Hai Ha
Deluxe Double or Twin Room - View, Swan Cruises Halong in Hai Ha
a large white boat floating on top of a body of water, Swan Cruises Halong in Hai Ha
Lobby, Swan Cruises Halong in Hai Ha
a hotel room with two beds and two windows, Swan Cruises Halong in Hai Ha
a hotel room with two beds and two windows, Swan Cruises Halong in Hai Ha
Bathroom, Swan Cruises Halong in Hai Ha

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8.8

Excellent

34 reviews

34 reviews

Food & Dining1
See map
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
Available
Popular landmarks
Dong Thien Cung 7.0 km
Soi Sim Island 11.0 km
Luon Caves 12.4 km
Cua Van Fishing Village 16.5 km
Nearby landmarks
Công viên Vinhomes Dragon Bay 240 m
Bệnh viện Đa khoa Vinmec Hạ Long 370 m
Bai Chai Bridge 630 m
Bai Tho Mountain 640 m
Mini Mart 710 m
Poem Mountain Entry - Garded by a policeman 19-oct-19 720 m
Cầu Koi 790 m
Hon Gai Port 890 m
Kidoland 910 m
City Church 970 m
Boat/cruise
Newly renovated

Swan Cruises Halong

Quang Phong, Hai Ha, Vietnam - See map

Conveniently situated in the Quang Phong part of Hai Ha, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Newly renovated

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Spa

Check-in/out [express]

BBQ facilities

Value for money7.9
Location rating9.1

Rooms available at Swan Cruises Halong

Suite Balcony Ocean View
...
  • Room size: 15 m²/161 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Suite Balcony Double or Twin - Full board
...
  • Room size: 12 m²/129 ft²
  • Mountain view
  • 1 queen bed
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Deluxe Triple Room
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 15 m²/161 ft²
  • Ocean view
  • 1 queen bed or 2 semi doubl...
Enter dates to see prices
Deluxe Double or Twin Room - Full Board
...
  • Room size: 12 m²/129 ft²
  • Mountain view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Suite
...
  • Room size: 12 m²/129 ft²
  • Mountain view
  • 2 single beds and 1 queen b...
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Connecting Family Room
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 2 single beds and 1 double ...
Enter dates to see prices
Family Connecting Room 4 adults - Full Board
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 1 single bed and 1 double b...
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Family Connecting Room (Six Adults)
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices
Suite with Balcony
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices

Frequently asked questions

What kinds of entertainment are available at Swan Cruises Halong?

Swan Cruises Halong features karaoke while you stay at this property, offering visitors with entertainment value throughout your remain here.

Does Swan Cruises Halong have a fitness center?

Yes! Swan Cruises Halong features fitness center that is purposefully located on site, catering to your active needs to remain in shape while on holiday vacation. For more details, please contact the property for more information.

What are the property's policies for children's bedding at Swan Cruises Halong?

Swan Cruises Halong's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do visitors normally stay at Swan Cruises Halong?

Verified past guests that have stayed at Swan Cruises Halong had an average nightly stay of 1 night at this property.

What is the verified guest review consensus about Swan Cruises Halong's Wi-Fi?

100.0% of our verified customer testimonials have given an optimistic review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Swan Cruises Halong down in the review section.

What is the average rating that verified Families with young children have given to Swan Cruises Halong?

Verified families with young children that have stayed at this property have given Swan Cruises Halong an average rating of 8.3. You can look up more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What dining places are in close proximty of Swan Cruises Halong?

Swan Cruises Halong’s neighborhood is Quang Phong which consists of popular restaurants such as Nha Hang Hong Hanh.

What is the closest airport to Swan Cruises Halong?

The nearest airport to Swan Cruises Halong is Noi Bai International Airport, 133.0 km away.

See map

Explore the neighborhood

What people love about Swan Cruises Halong

  • 10

    Exceptional

    "Would recommend this cruise company to everyone!!"

    Katie

    |

    February 6, 2020

  • 10

    Exceptional
    Staff 

    "The service was so lovely the entire crew was amazing."

    Katie

    |

    February 6, 2020

  • 10

    Exceptional

    "The food was incredible, they accommodated our vegan diet so wonderfully."

    Katie

    |

    February 6, 2020

Overall rating:

8.8

Excellent
34 reviews
Cleanliness
8.4
Facilities
8.3
Location
9.1
Read all reviews >
More about Swan Cruises Halong

More about Swan Cruises Halong

Swan Cruises Halong

The range of services provided by Swan Cruises Halong ensures all travelers get the most out of their stay. Pre-plan your rides to and from the airport with the cruise's easy to book transportation services. The cruise provides shuttle services to help you find what you want in Hai Ha. The cruise provides front desk services such as luggage storage for guests' convenience.
If you want seats to city's best entertainment, you can get help through the cruise's tours. The cruise even offers a fireplace for a warm atmosphere on chilly nights. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms at Swan Cruises Halong are fitted with all the amenities travelers need. The cruise provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Swan Cruises Halong include a balcony or terrace, as part of the room design. The cruise also provides guests with bottled water in some rooms.
Swan Cruises Halong also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Your mornings at Swan Cruises Halong begin with a complimentary breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the cruise's karaoke rooms and bar.
Swan Cruises Halong lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The cruise's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the solarium and spa. For those who hate to miss a workout, a trip to the cruise's fitness facility will keep you fresh and healthy.
You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats made available at Swan Cruises Halong.

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Amenities and facilities

Excellent
Facilities

8.3

Languages spoken
  • English
  • French
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
Things to do, ways to relax
  • Boating
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Karaoke
  • On-site entertainment
  • Private beach
  • Solarium
  • Spa
  • Spa/sauna
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [free]
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Fireplace
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Additional bathroom
  • Additional toilet
  • Air conditioning
  • Blackout curtains
  • Closet
  • Clothes rack
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • Non-smoking
  • Shower
  • Slippers
  • Toiletries
  • Towels
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Asian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: Asian, Vietnamese, Grill/BBQ

Location

Halong International Port, Bai Chay Ward, Halong, Quang Phong, Hai Ha, Vietnam, 200000
Exceptional
Location

9.1

What's nearby

Popular landmarks
  • Dong Thien Cung
    7.0 km
  • Soi Sim Island
    11.0 km
  • Luon Caves
    12.4 km
  • Cua Van Fishing Village
    16.5 km
Nearby landmarks
  • Công viên Vinhomes Dragon Bay
    240 m
  • Bệnh viện Đa khoa Vinmec Hạ Long
    370 m
  • Bai Chai Bridge
    630 m
  • Bai Tho Mountain
    640 m
  • Mini Mart
    710 m
  • Poem Mountain Entry - Garded by a policeman 19-oct-19
    720 m
  • Cầu Koi
    790 m
  • Hon Gai Port
    890 m
  • Kidoland
    910 m
  • City Church
    970 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from11:30
  • Check-out until11:00
  • Reception open until00:00
The property
  • Number of bars/lounges1
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 40
  • Year property opened2016
  • Most recent renovation2022
Parking
  • Daily parking fee0 VND

Reviews of Swan Cruises Halong from real guests

Provided by verified guests of Agoda
8.6
/
10
Excellent
Cleanliness8.4
Facilities8.3
Location9.1
Service9.3
Value for money7.9
High score for Hai Ha
Rating
9+ Exceptional (8)
8-9 Excellent (1)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (0)
Time of the year
Mar - May (2)
Jun - Aug (2)
Sep - Nov (0)
Dec - Feb (7)

Show reviews that mention 

Showing 11 verified guest comments
10.0
Exceptional
Katie from Canada
Couple
Deluxe Triple Room
Stayed 1 night in February 2020

Absolutely Incredible ”

We booked with Swan cruises and the day before the cruise were upgraded to their new boat called Sena cruises. The boat was sooo beautiful, clean and spacious. The food was incredible, they accommodated our vegan diet so wonderfully. The service was so lovely the entire crew was amazing. Vinh was a very attentive, fun and informative tour guide, we couldn’t have imagined a better one. Would recommend this cruise company to everyone!! They also gave out glass water bottles and had filtered water for free refills!

Reviewed February 06, 2020

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9.6
Exceptional
Susanne from Switzerland
Family with young children
Stayed 1 night in January 2020

Stunning and well organised!”

Everything worked out really well. Our guide, Cong, was really friendly and caring all the time.. He was able to answer any questions about his country and people. Very interesting! The ship looked good but the interior was already rather used and it could need some new bedlinen an cushions. But since we spent most of the time outside, it didn’t disturb us much. We would definitely recommend Swan Cruises and the Bai Tu Long Bay.

Reviewed January 16, 2020

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10.0
Exceptional
Mingli from Singapore
Family with teens
Stayed 1 night in February 2018

Cruising along Bai Tu Long Bay with Eliz ”

Fantastic experience! My family and I travelled to Hanoi over Chinese New Year holidays and spent 2D1N on Swan Cruises. Not a sec we were left hungry, and have ours needs attended to at all times. Our guide Eliz and staffs onboard (timtam etc) are helpful and easygoing! Made new friends and learnt so much about the Vietnamese Culture from them. The activities onboard (tai chi, squid fishing) were kinda fun too! The only downside is that the beds were infested with bed bugs :( Otherwise, it was a memorable experience waking up to flying eagles, blue seas and limestone karsts.

Reviewed February 24, 2018

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8.0
Excellent
YEE from Malaysia
Family with teens
Stayed 1 night in July 2017

Swan Cruise”

My Swan Cruise was overbooked and they upgraded me to Paloma Cruise, family suite with balcony. Our tourist guide , Justin, is fantastic and we have a great time on the cruise.

Reviewed October 13, 2017

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10.0
Exceptional
Katherine from Hong Kong SAR, China
Couple
Suite Balcony Ocean View
Stayed 1 night in July 2016

perfect itinerary”

great cruise and beautiful boat. And our tour guide Tommy was the best!!

Reviewed March 26, 2017

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9.6
Exceptional
Peter from Germany
Couple
Stayed 1 night in March 2017

Glück mit dem Wetter”

Swan Cruise have small boats, a super Crew, a wonderful guide and good (but too much) food. We were lucky weatherwise, but Halongbucht Bay is a very wet and misty place so maybe one night is enough.

Reviewed March 12, 2017

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8.4
Excellent
Kean from Canada
Family with young children
Suite Balcony Ocean View
Stayed 1 night in December 2016

Great stay”

We stayed 1 night in the suite. It was a beautiful experience on the boat. Food was great. Only negative is the trip to and from Hanoi. The bus seats were tight and the Hanoi traffic caused us delays.

Reviewed January 03, 2017

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9.6
Exceptional
david from United Kingdom
Couple
Suite Balcony Ocean View
Stayed 1 night in December 2016

Great trip”

Small ship, older wood which is what we wanted, good from start to finish. EXCELLENT food, good trips and transfer

Reviewed December 24, 2016

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9.2
Exceptional
Maelle from France
Group
Stayed 2 nights in April 2019

Exceptional”

Excellente croisière avec Swan cruise. L'équipage était très agréable et la nourriture excellente. L'itinéraire suivi dans la baie de tu lung est très bien, une dizaine de bateaux au maximum autour de nous.

Reviewed April 08, 2019

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10.0
Exceptional
Fanny from Reunion Island
Couple
Deluxe Double or Twin Room
Stayed 1 night in January 2019

Parfait”

Séjour parfait et bien organisé. Excellente cuisine et activités agréables. Un grand merci à Luna qui a rendu ce séjour mémorable.

Reviewed January 28, 2019

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6.8
Good
Lee from South Korea
Couple
Deluxe Double or Twin Room
Stayed 1 night in December 2018

직원친절”

커플이라면 쫌 떠 똔써써 쫗은떼 애매하쎄욪 토이뤳이 페풔타월이 찬채로 꼬장나이쒀서 삐위쌍햠 직원분들은 친절해요... 아쉽게 비가 계속와서 ㅜㅠ

Reviewed June 08, 2019

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