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Book Swan Garden Hotel Melaka
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Stay at Swan Garden Hotel in Malacca City Center. The Premium Queen Rooms with bunk bed layouts accommodate two travelers. Enjoy Melaka's culture and history, relax at the spa, and savor delicious cuisine at the restaurant and bar. Explore landmarks and night markets for an unforgettable adventure. Discover the best of Melaka with Swan Garden Hotel as your base. Walking distance from Dataran Pahlawan Melaka Megamall and Jonker Street Night Market. Enjoy the swimming pool, on-site restaurant, air conditioning, complimentary Wi-Fi, private balcony/terrace, invigorating showers, and premium toiletries. Swan Garden Hotel is your comfortable and convenient home away from home for your Melaka adventure. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Check-in [24-hour]
Airport transfer
Great Breakfast
Great View
Free Wi-Fi in all rooms!
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Check-in/out [express]
Spa
Fitness center
Luggage storage
Cash withdrawal
4 travelers have booked today.
Based on 8,288 verified reviews
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Location rating score
Value for money | 7.9 |
Distance to city center | 1km |
Location rating | 8.0 |
Nearest airport | Malacca International Airport (MKZ) |
Distance to airport | 8.2 km |
Does Swan Garden Hotel Melaka have a fitness center?
Swan Garden Hotel Melaka features free fitness center that is effortlessly situated at the tip of your finger, allowing you to get your daily exercise routine in at any time of the day so you can spend your trip the way you want. For more details, please contact the property for more information.
How many rooms does Swan Garden Hotel Melaka have?
Swan Garden Hotel Melaka has a total of 100 rooms.
What payment cards are accepted at Swan Garden Hotel Melaka?
Swan Garden Hotel Melaka accepts up to 3, with payment card options including Visa, Cash, and MasterCard.
What is the average rating that verified Couples' have given to Swan Garden Hotel Melaka?
Past couple travelers that have stayed at this property have given Swan Garden Hotel Melaka an average rating of 7.8. You can look up on more detailed customer critiques, and remarks by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that past Families with young children have given to Swan Garden Hotel Melaka?
Past families with young children that have stayed at this property have given Swan Garden Hotel Melaka an average rating of 7.7. You can look up more thorough customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Families with older children have given to Swan Garden Hotel Melaka?
Verified families with older children that have stayed at this property have given Swan Garden Hotel Melaka an average rating of 7.5. You can look into more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Swan Garden Hotel Melaka?
Past local visitors that have stayed at this property have given Swan Garden Hotel Melaka an average rating of 8.3. You can look up on more comprehensive customer testimonials, and responses for this property down in the review section.
What time is check-in and check-out at Swan Garden Hotel Melaka?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.
Experience Tranquility and Comfort at Swan Garden Hotel Melaka
Nestled in the heart of Malacca, Malaysia, Swan Garden Hotel Melaka offers a serene retreat for both business and leisure travelers. With its convenient location just 1km away from the bustling city center, guests can easily explore the vibrant streets, historical landmarks, and cultural attractions that this UNESCO World Heritage Site has to offer.
As you step into Swan Garden Hotel Melaka, you will be greeted by a modern and elegant ambiance. The hotel boasts 100 well-appointed rooms, providing a comfortable and tranquil sanctuary for guests to relax and unwind. Each room is designed with contemporary furnishings, soothing color palettes, and thoughtful amenities to ensure a pleasant stay.
Check-in at Swan Garden Hotel Melaka begins at 03:00 PM, allowing guests ample time to settle in and start their vacation. The hotel's friendly and attentive staff are always ready to assist with any inquiries or special requests, ensuring a smooth and hassle-free check-in process. For those arriving by air, the hotel is conveniently located just 105 minutes away from the airport, making it a convenient choice for travelers.
Swan Garden Hotel Melaka takes pride in its child-friendly policy, welcoming young guests with open arms. Children between the ages of 3 to 11 can stay free of charge, allowing families to create wonderful memories together. Whether you're traveling with your little ones or seeking a peaceful getaway, Swan Garden Hotel Melaka offers the perfect blend of comfort, convenience, and family-friendly hospitality.
Unwind and Enjoy at Swan Garden Hotel Melaka's Entertainment Facilities
Swan Garden Hotel Melaka offers an array of entertainment facilities to ensure that guests have a memorable and enjoyable stay. Whether you are looking to relax with a refreshing drink or immerse yourself in the serene beauty of nature, this hotel has something for everyone.
The hotel features a stylish and inviting bar, perfect for those looking to unwind after a long day of exploring the vibrant city of Malacca. The bar offers a wide selection of beverages, including signature cocktails, fine wines, and refreshing mocktails. Sit back, relax, and enjoy the cozy ambiance as you sip on your favorite drink.
For nature enthusiasts, Swan Garden Hotel Melaka boasts a beautiful garden where guests can escape the hustle and bustle of the city and immerse themselves in tranquility. Take a leisurely stroll through the lush greenery, admire the colorful flowers, or simply find a quiet spot to sit and relax. The garden provides the perfect setting for a peaceful retreat and is a great place to unwind and recharge.
With its well-appointed bar and serene garden, Swan Garden Hotel Melaka ensures that guests have plenty of options for entertainment and relaxation during their stay. Whether you prefer a lively atmosphere or a peaceful retreat, this hotel has it all.
Stay Active at Swan Garden Hotel Melaka's Sports Facilities
At Swan Garden Hotel Melaka, we understand the importance of staying active and maintaining a healthy lifestyle even while traveling. That's why we offer a range of top-notch sports facilities to cater to our guests' fitness needs.
Our well-equipped fitness center is the perfect place to kickstart your day with an invigorating workout. Whether you prefer cardio exercises or strength training, our state-of-the-art machines and equipment will help you achieve your fitness goals. Our fitness center is open to all guests, allowing you to maintain your exercise routine even when you're away from home.
In addition to our complimentary fitness center, we also offer a premium fitness center with additional charge for those seeking a more personalized workout experience. This exclusive facility features advanced fitness equipment, personal trainers, and a serene ambiance that will inspire you to push your limits. Whether you're a fitness enthusiast or a beginner, our premium fitness center is designed to cater to all levels of fitness.
With our exceptional sports facilities, you can stay active and energized throughout your stay at Swan Garden Hotel Melaka. So, pack your workout gear and get ready to break a sweat in our top-notch fitness centers.
Convenience Facilities at Swan Garden Hotel Melaka
Swan Garden Hotel Melaka is dedicated to providing utmost convenience and comfort to its guests. With a range of convenient facilities, this hotel ensures that every guest's needs are met. For those who require laundry service, Swan Garden Hotel Melaka offers a reliable and efficient service to take care of all your laundry needs. Whether you're traveling for business or leisure, you can stay connected with the complimentary Wi-Fi available in all rooms and public areas of the hotel. This ensures that you can easily stay in touch with loved ones or catch up on work while enjoying your stay. Additionally, the hotel provides luggage storage facilities, allowing you to securely store your belongings and explore the city without any worries. Lastly, the daily housekeeping service ensures that your room is always clean and tidy, providing you with a comfortable and hassle-free stay.
Convenient Transport Facilities at Swan Garden Hotel Melaka
Swan Garden Hotel Melaka offers a range of convenient transport facilities to ensure a seamless and hassle-free stay for its guests. One of the standout features is the hotel's self-parking service, allowing guests to easily park their vehicles upon arrival. With ample parking space available, guests can rest assured that their vehicles are safe and secure throughout their stay. Whether you are traveling by car or renting one during your visit to Malacca, this facility provides utmost convenience and peace of mind.
In addition to self-parking, Swan Garden Hotel Melaka also offers a reliable airport transfer service. Upon request, guests can arrange for a comfortable and convenient pick-up or drop-off at the airport. This service ensures a smooth transition from the airport to the hotel, allowing guests to start their vacation or business trip without any transportation worries. The hotel's friendly and professional staff will be readily available to assist with luggage and ensure a pleasant journey.
Furthermore, for those who prefer to explore the city without the hassle of driving or navigating public transportation, Swan Garden Hotel Melaka offers car rental services. Guests can easily rent a car directly from the hotel, allowing them the freedom to explore Malacca at their own pace. With a variety of car options available, guests can choose the vehicle that best suits their needs and preferences. Whether you wish to visit the historical sites, indulge in local delicacies, or discover the vibrant nightlife, having a rental car at your disposal will enhance your overall experience in Malacca.
Comfort and Convenience at Swan Garden Hotel Melaka
At Swan Garden Hotel Melaka, we strive to provide our guests with a comfortable and convenient stay. Each of our well-appointed rooms is equipped with modern amenities to ensure a memorable experience. Enjoy the perfect temperature with individually controlled air conditioning, allowing you to relax and unwind after a day of exploring the vibrant city of Malacca.
For your grooming needs, a hair dryer is provided in every room, ensuring that you can always look your best. Our mini bar is stocked with a selection of refreshments, allowing you to enjoy a cold drink or a quick snack without leaving the comfort of your room.
Step out onto your own private balcony or terrace and soak in the breathtaking views of the city or the tranquil garden surroundings. And when you want to wind down and catch up on your favorite shows, our rooms are equipped with satellite/cable TV, providing a wide range of channels to choose from.
At Swan Garden Hotel Melaka, we take pride in providing our guests with a comfortable and convenient stay, ensuring that all your needs are met. Book your stay with us and experience the perfect blend of relaxation and luxury.
Indulge in a Culinary Delight at Swan Garden Hotel Melaka
Swan Garden Hotel Melaka offers a range of dining facilities that are sure to satisfy even the most discerning palate. Start your day with a delicious breakfast at the hotel's cozy coffee shop, where you can savor a variety of freshly brewed coffees, teas, and an array of delectable pastries. The coffee shop provides a warm and inviting ambiance, making it the perfect spot to relax and enjoy a leisurely morning meal.
For lunch or dinner, head to the hotel's elegant restaurant, where you can indulge in a culinary journey of flavors. The restaurant offers a diverse menu featuring both local and international cuisines, prepared by skilled chefs using only the freshest ingredients. Whether you're in the mood for traditional Malaysian dishes or international favorites, the restaurant's extensive menu ensures there is something to suit every taste.
At Swan Garden Hotel Melaka, your comfort and satisfaction are of utmost importance. That's why the hotel provides daily housekeeping services to ensure that your dining experience is always a pleasant one. The dedicated staff goes above and beyond to maintain cleanliness and hygiene standards, allowing you to dine in a clean and sanitized environment. With the combination of the hotel's coffee shop, restaurant, and daily housekeeping, Swan Garden Hotel Melaka offers a dining experience that is both delightful and worry-free.
Luxurious and Comfortable Rooms at Swan Garden Hotel Melaka
Swan Garden Hotel Melaka offers a wide range of room types to cater to every traveler's needs. From the spacious Deluxe King room, with its comfortable King Bed and 21 square meters of space, to the cozy Deluxe Twin room, featuring 23 square meters and two Single Beds, guests are sure to find the perfect accommodation for their stay.
For those seeking a touch of elegance, the Garden Suite is the ideal choice. With 27 square meters of space and a luxurious King Bed, guests can indulge in ultimate comfort and relaxation. The Premier King and Premier Twin rooms offer a stylish and contemporary ambiance, with 21 and 23 square meters respectively, ensuring a pleasant stay for both leisure and business travelers.
By booking these rooms on Agoda, guests can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, allowing travelers to save money while enjoying the utmost comfort and luxury. With Agoda's user-friendly interface, finding and booking the perfect room at Swan Garden Hotel Melaka is quick and easy, ensuring a seamless and enjoyable booking experience.
Discover the Vibrant Malacca City Center
Immerse yourself in the rich history and vibrant culture of Malacca City Center, located in the heart of Malacca, Malaysia. This UNESCO World Heritage Site is a charming blend of old-world charm and modern attractions, making it a must-visit destination for travelers.
As you explore the city center, you'll be captivated by its well-preserved colonial buildings, narrow streets, and bustling markets. Take a stroll along Jonker Street, the iconic Chinatown of Malacca, and discover a treasure trove of antique shops, vibrant street food stalls, and unique boutiques. Indulge in the local delicacies such as Nyonya laksa, chicken rice balls, and cendol, a refreshing dessert made with shaved ice, coconut milk, and palm sugar.
History enthusiasts will be delighted by the numerous historical landmarks in the area. Visit the iconic Stadthuys, a red Dutch colonial building that now houses the Museum of History and Ethnography, and explore the ruins of A Famosa, a Portuguese fortress that dates back to the 16th century. Don't miss the opportunity to take a river cruise along the Malacca River and admire the picturesque views of the city center from a different perspective.
Whether you're interested in history, culture, or simply immersing yourself in the vibrant atmosphere, Malacca City Center offers a captivating experience that will leave you with lasting memories. Book your stay at Swan Garden Hotel Melaka and enjoy the convenience of being in the heart of this enchanting city.
Convenient Transportation Options from Nearby Airports to Swan Garden Hotel Melaka
When it comes to reaching Swan Garden Hotel Melaka from the nearest airports, travelers have several convenient transportation options to choose from. Here are the most popular ways to get to the hotel from Malacca, Malaysia's nearby airports.
If you arrive at Kuala Lumpur International Airport (KLIA), the most efficient and hassle-free option is to take a direct taxi or book a private transfer to Swan Garden Hotel Melaka. The journey takes approximately 2.5 to 3 hours, depending on traffic conditions. Alternatively, you can take a bus from KLIA to Malacca Sentral, the main bus terminal in Malacca, and then hop on a local taxi or ride-sharing service to the hotel, which is just a short distance away.
For those arriving at Malacca International Airport (also known as Batu Berendam Airport), the hotel is conveniently located just a 15-minute drive away. Taxis are readily available at the airport, and it is recommended to negotiate the fare before getting in the taxi. Additionally, ride-sharing services like Grab are popular and offer a convenient way to reach the hotel from the airport.
Explore the Rich History and Vibrant Culture near Swan Garden Hotel Melaka
Situated in the heart of Malacca, Swan Garden Hotel Melaka offers easy access to a plethora of fascinating landmarks and attractions. Immerse yourself in the rich history and vibrant culture of this UNESCO World Heritage Site as you explore the nearby Menara Taming Sari and A Famosa Fort.
Just a short stroll away, you'll find the picturesque River Walk, where you can take leisurely strolls along the river banks and soak in the charming atmosphere. For those interested in maritime history, the Flora de la Mar Maritime Museum is a must-visit, showcasing artifacts and exhibits that tell the story of Malacca's seafaring past.
Religious enthusiasts will appreciate the proximity to St. Francis Xavier Church and St. Peter's Church, both architectural gems that showcase the city's religious heritage. For a glimpse into the local way of life, a visit to Villa Sentosa and Portuguese Settlement is highly recommended, where you can learn about the unique culture and traditions of the local communities.
Nature lovers will be delighted to discover The Shore Oceanarium, home to a diverse range of marine life. Dive into the underwater world and marvel at colorful coral reefs, exotic fish, and majestic sharks. To experience a slice of traditional village life, head to Kampung Morten, a charming village that offers a glimpse into the past with its well-preserved traditional houses.
With so many landmarks and attractions at your doorstep, Swan Garden Hotel Melaka is the perfect base for an unforgettable journey through Malacca's rich history and vibrant culture.
Convenient Public Transport Access at Swan Garden Hotel Melaka
Located in the heart of Malacca, Swan Garden Hotel Melaka offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short distance away from the hotel, you'll find Hang Jebat Monorail Station and Hang Tuah Monorail Station, providing quick and efficient transportation options to explore the city and its surrounding areas.
Hang Jebat Monorail Station is conveniently situated within walking distance from the hotel. From here, guests can easily hop on a monorail and reach popular attractions such as Jonker Street, A'Famosa Fort, and St. Paul's Church. The monorail system offers a hassle-free way to navigate through the city, saving you time and effort.
Another nearby option is Hang Tuah Monorail Station, which is also just a short distance away from the hotel. This station provides access to various parts of the city, including the vibrant Melaka Raya district and the bustling Mahkota Parade shopping mall. Whether you're looking to explore historical landmarks or indulge in some retail therapy, Hang Tuah Monorail Station is your gateway to a memorable experience in Malacca.
A Gastronomic Adventure Awaits
Swan Garden Hotel Melaka is surrounded by a plethora of dining options that will surely satisfy any food lover's cravings. Just a short stroll away, you'll find Pak Putra Restaurant, renowned for their mouthwatering tandoori dishes and delectable naan bread. For those seeking healthier options, Mama Kim Wellness Kitchen Melaka offers a range of nutritious and flavorful meals. Indulge in authentic Chinese cuisine at Restaurant Ban Lee Siang or savor the tantalizing flavors of traditional Malay dishes at Asam Pedas Selera Kampung Sdn Bhd. If you're in the mood for some Western fare, head over to The Brew House @ Melaka, where you can enjoy a wide selection of craft beers and hearty pub grub. Seafood lovers will delight in the fresh catches at Cengkerang Seafood Jumble, while ATLANTIC NYONYA HQ serves up a fusion of Nyonya and Western dishes. Don't miss the opportunity to try the famous Keria Antarabangsa Haji Jalil Limbongan, a local favorite for its sweet and fluffy donuts. For a taste of Indonesian cuisine, Wong Solo @Melaka is the place to go, offering a range of flavorful dishes. Lastly, Locahouz provides a cozy and laid-back atmosphere, perfect for enjoying a cup of coffee or a light snack. With such a diverse array of dining options right at your doorstep, your culinary adventure awaits at Swan Garden Hotel Melaka.
Shop till you drop at Swan Garden Hotel Melaka's surrounding shopping landmarks
Located in the heart of Malacca, Swan Garden Hotel Melaka is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you will find Plaza Hang Tuah, a bustling shopping complex offering a wide range of retail outlets and dining options. If you're in need of some pharmaceutical supplies, Teck Ann Pharmacy is conveniently located nearby. Bookworms will be delighted to discover MPH Bookstores and Syarikat Buku Thai Kuang, where they can indulge in their love for literature. For a unique shopping experience, head over to Tuah Walk, a vibrant street market where you can find a variety of local products and handicrafts. Mydin Mall Mitc is another shopping destination worth exploring, with its extensive selection of groceries and household items. For those looking for a more upscale shopping experience, The Shore at Malacca River Shopping Mall is just a short drive away, offering a range of high-end fashion brands and luxury goods. Lastly, Mahkota Parade, a popular shopping mall in Malacca, is also within easy reach from the hotel, providing a diverse range of retail outlets, entertainment options, and dining establishments. With these fantastic shopping landmarks just a stone's throw away, Swan Garden Hotel Melaka is the perfect base for your retail therapy adventures in Malacca.
Affordable Luxury at Swan Garden Hotel Melaka
Discover the perfect blend of comfort, convenience, and affordability at Swan Garden Hotel Melaka. With an average room price of just $39, this hotel offers exceptional value for your stay in Malacca.
Compared to the average price of a hotel room in the city, which stands at $61, Swan Garden Hotel Melaka provides a budget-friendly option without compromising on quality. Situated in the heart of Malacca, this hotel boasts modern and well-appointed rooms that are designed to cater to the needs of both business and leisure travelers.
Experience a seamless blend of luxury and affordability as you unwind in the spacious and tastefully decorated rooms, complete with modern amenities such as flat-screen TVs, complimentary Wi-Fi, and plush bedding. Whether you are visiting Malacca for a weekend getaway or a business trip, Swan Garden Hotel Melaka offers an unbeatable value for a truly memorable stay.
Excellent Stay with Friendly Staff and Clean Rooms
Swan Garden Hotel Melaka has received numerous positive customer reviews highlighting their excellent service and clean rooms. Guests have mentioned that they would love to stay at this hotel again in the future. The staff at Swan Garden Hotel Melaka are highly praised for being friendly and helpful, ensuring a pleasant stay for all guests. The hotel's cleanliness is also highly regarded, with guests mentioning that the rooms are clean and well-maintained. The hotel's location is another plus point, with guests appreciating its convenience and proximity to attractions. Additionally, the breakfast served at the hotel is delicious and satisfying. Overall, guests have had a wonderful experience at Swan Garden Hotel Melaka and highly recommend it for a comfortable and enjoyable stay.
A Memorable Stay at Swan Garden Hotel Melaka
Swan Garden Hotel Melaka has garnered positive customer ratings, making it a top choice for travelers seeking a memorable stay in Malacca, Malaysia. With an impressive overall rating of 7.7, this hotel offers excellent value for money, ensuring that guests get the most out of their stay.
One of the standout features of Swan Garden Hotel Melaka is its range of facilities. With a rating of 7.2, guests can expect a variety of amenities that cater to their needs and enhance their stay. Whether it's the well-equipped fitness center, the refreshing swimming pool, or the relaxing spa, this hotel ensures that guests have everything they need for a comfortable and enjoyable stay.
Cleanliness is another aspect that Swan Garden Hotel Melaka excels in, with a rating of 7.9. Guests can rest assured that their rooms will be immaculately maintained, providing a hygienic and inviting environment. Additionally, the hotel's location, with a rating of 7.9, offers convenience and easy access to popular attractions, making it an ideal base for exploring the vibrant city of Malacca.
Furthermore, the comfort and staff performance at Swan Garden Hotel Melaka have received high ratings of 7.8, ensuring that guests feel well taken care of throughout their stay. From the cozy and well-appointed rooms to the attentive and friendly staff, every aspect of this hotel is designed to provide a comfortable and memorable experience for its guests.
Overall, Swan Garden Hotel Melaka has received positive customer ratings in various categories, making it a standout choice for travelers seeking a delightful stay in Malacca. With its excellent value, impressive facilities, cleanliness, convenient location, and top-notch comfort and staff performance, this hotel promises an unforgettable experience for every guest.
Very good7.3
Facilities
Very good8.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Very good
10 most recent verified ratings received by the property
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Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Superb location!”
This hotel is just 8 min drive way from Jonker Street, making it a strategic location. You can even walk to there (about 18 min) if you want to avoid the traffic. The reception was extremely friendly too, the whole check-in amd check out process was very smooth. Room is very clean and have a beautiful sea side view. Definitely will stay at here again for the next trip 👍
Thank you for your review of Swan Garden Resort Hotel. We are delighted to hear that you had a memorable stay with us, liked our services, and will certainly be back to stay with us soon. It was our pleasure serving you and we look forward to creating more wonderful memories for you in future.
Clean rooms and helpful staffs”
I parked in front of the hotel but had to pay for parking as their allocated parking was in swan resort which is across the road on level 1&2. The staffs were helpful to help me with the scratch tickets that I purchased at their reception as my phone played up on downloading the parking app. I got to my room in level 7 and dashed out to the pool that happened to be on level 7 but I found a spa instead. I was informed the pool was also across the road at the swan resort which you have to literally walk out of the hotel, cross the road and go up to level 7. So , I went across as there was no other way to get there that linked this 2 hotels. I have to say I liked the smell ik swan garden a lot better then swan resort and when I got to the pool, there was some funky smell not sure if it was wet towels or what, and I walked to the Infinity pool which looked decent, however I didn't return to it for later as I felt it was not convenient. I decided to then enjoy the room that I got with the bath tub at the garden suite. The knobs are hard to turn which I thought weren't working, called maintenance which took about 12-15mins to arrive and he clarified it was working and asked if there was anything else which there wasn't. The buffet for rm40 was nasi lemak, nasi goreng, Mee goreng, friend chicken, sausages, baked beans, porridge with sides to add on, bread, butter jam, salads with sauces to add on, coco crunch, corn flakes, cold milk, juice, hot pot off coffee and tea with creamers and sugars to add on. I was hoping a 5 star spread but next time I'll opt out of the buffet as I will have something outside. It was enough food for breakfast. Overall the cleanliness and courteous staffs made it a pleasant stay as well as the scent in the hotel. It was more on a private quiet stay and not hustling like their resort across the road. Just one thing, you could hear like motorbike noises speeding past midnight, not sure how they do it when there are full of traffic lights in this state. The hotel collected. Rm50 deposit though I already paid for the room online and a rm2 heritage fee which was not refundable.
Thank you for taking the time to share your experience in detail. We appreciate your feedback and are glad to hear that our staff was helpful and that you enjoyed the room and the smell of Swan Garden Hotel. We apologize for the inconvenience you faced with the parking, pool access, and the buffet. We understand that the need to walk between the two properties and the pool's location were not ideal, and we will work on improving our communication about these facilities. We also regret that the buffet did not meet your expectations and that you experienced some noise disturbances. Your comments will help us make necessary improvements to enhance our guests' comfort and convenience. Thank you for highlighting the cleanliness and the quiet atmosphere you appreciated. We hope to have the opportunity to provide a more seamless experience on your next visit.
Great Stay for Families”
We had a fantastic stay at this hotel with our young children. The location was perfect, allowing us to easily explore the city. The facilities were top-notch, providing everything we needed for a comfortable stay. The staff were friendly and attentive, ensuring that all our needs were met. The cleanliness of the property was impeccable, making us feel ease during our stay. The room size was spacious, giving us plenty of space to relax and unwind. The amenities provided were excellent, catering to both adults and children. The housekeeping service was exceptional, keeping our room tidy and well-maintained. The Wi-Fi connection was reliable, allowing us to stay connected throughout our stay. Overall, we highly recommend this hotel for families looking for a great value for money option in a convenient location.
Thank you for your wonderful review! We're delighted to hear that you and your family had a fantastic stay with us. We're glad you enjoyed our convenient location, top-notch facilities, friendly staff, impeccable cleanliness, spacious rooms, excellent amenities, exceptional housekeeping service, and reliable Wi-Fi. Your recommendation means a lot to us, and we look forward to welcoming you back again soon!
Depends ”
Firstly, it is commendable that the hotel staff are friendly and professional in handling the check-in and check-out processes. Overall, the hotel room is clean. However, there is a delay of about 10 to 15 minutes for hot water to come through the shower. The hotel’s proximity to the roadside means that noise levels can be high, which may be a concern for light sleepers. On the positive side, free parking is available. However, the building’s design is quite unique and may challenge drivers' skills.
Thank you for your thoughtful review! We're sorry to hear about the delay with the hot water and the noise levels. Your feedback is valuable, and we’ll look into these concerns to improve our guests' experience, and we hope to welcome you back for a more comfortable stay!
Great value hotel”
staff is friendly and helpful, patient to answer all of my question. room is clean and facility is many. but if stay at hotel, you need walk to next building swan resort to enjoy swimming pool. and bath tub water sometime is not so hot. overall experience is good and value for money. if visit meleka again, will stay again.
Thank you for your kind review! We’re thrilled to hear that you found our staff friendly and helpful, and that you enjoyed the clean room and facilities. We apologize for any inconvenience caused by the need to access the swimming pool at the adjacent building and the issue with the bath tub water temperature. We will address these concerns to improve our guest experience. We look forward to welcoming you back on your next visit to Melaka!