Swan Garden Hotel Melaka
Deluxe King with Courtyard - Guestroom Swan Garden Hotel Melaka
Lobby Swan Garden Hotel Melaka
Lobby Swan Garden Hotel Melaka
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7.6
Very good
7.7% this month
/10
(4339 reviews)See what guests said
See map
7.8
Very good
Location rating score
Very good location - 790 meters from city center
Parking
FREE
  • Body in Balance900 m
  • Masjid Tranquerah940 m
  • Straits Chinese Jewelry Museum Malacca950 m
  • Ferry Malacca960 m
  • Port of Malacca1.01 km
  • Malaqa House1.02 km
  • Top Spinning Academy1.03 km
  • Putuo Traditional Chinese Medical Therapy Centre1.06 km
  • Maritime Museum1.06 km
  • Jonker's Walk Night Market1.07 km
  • Free Wi-Fi

    Swan Garden Hotel Melaka

    No.1, Jalan KSB 1, Taman Kota Syahbandar, Malacca City Center, Malacca, Malaysia, 75200 - See map
    "Pros- Comfy bed, clean room, good water pressure, easy parking and location near town but quite surrounding."
    NORAZILA - December 9, 2018
    Exceptional reputation
    Recommended by 89% of guests
    Very good cleanliness
    7.8 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 63 times | 9 travelers are looking at this property right now

    Property ranking|Compared to 3,209 Malacca properties
    See all rankings
    Room comfort score
    7.8/10
    Review score - United States
    6.8/10
    Cheapest price score
    Cleanliness score
    7.8/10
    Better than
    97
    %
    of Malacca properties
    Better than
    97
    %
    of Malacca properties
    Better than
    95
    %
    of Malacca properties
    Better than
    94
    %
    of Malacca properties
    Value for money7.7
    Distance to city center1km
    Location rating7.8
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport8.2 km

    Rooms available at Swan Garden Hotel Melaka

    7.8
    Very good
    Room comfort & quality
    Family Suite - 2-Bedroom
    Family Suite - 2-Bedroom
    ...
    • Room size: 27 m²/291 ft²
    • Partial sea view
    • 1 king bed
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Room size: 21 m²/226 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe King with Courtyard
    Deluxe King with Courtyard
    ...
    • Room size: 18 m²/194 ft²
    • Courtyard view
    • 1 king bed
    Enter dates to see prices
    Garden Suite
    Garden Suite
    ...
    • Room size: 36 m²/388 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Swan Suite
    Swan Suite
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Two-Bedroom Suite
    Two-Bedroom Suite
    ...
    • 2 bathrooms
    • 2 bedrooms
    • 1 king bed or 2 single beds...
    Enter dates to see prices
    Deluxe Double or Twin Room with Grab-Car
    Deluxe Double or Twin Room with Grab-Car
    ...
    • Room size: 21 m²/226 ft²
    • Shower
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Deluxe Double or Twin Room with Free Bike
    Deluxe Double or Twin Room with Free Bike
    ...
    • Room size: 21 m²/226 ft²
    • Shower
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe Double Room-Birth-Month Special
    Deluxe Double Room-Birth-Month Special
    ...
    • Room size: 21 m²/226 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices

    What people love about Swan Garden Hotel Melaka

    • 8.0
      Very good
      Spaciousness

      "The room is spacious and clean."

      Leona

      |

      January 1, 2019

    • 10.0
      Exceptional

      "Excellent choice for a budget stay."

      Thiam

      |

      May 24, 2018

    • 8.4
      Excellent
      Location

      "Had a good stay, it is so near to Encore Melaka, within 5 mins."

      Ching Y.

      |

      July 19, 2018

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    More about Swan Garden Hotel Melaka

    More about Swan Garden Hotel Melaka

    10.0
    Exceptional

    "Clean & friendly staff"

    shazni

    |

    December 21, 2018

    An overview

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    What they offer

    8.0
    Very good
    Staff 

    "The staff at the front desks were helpful during our stay."

    Patricia

    |

    December 28, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Swan Garden Hotel Melaka from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (4339)Booking.com Reviews (1067)
    7.6
    /
    10
    Very good
    7.7% this month
    Cleanliness7.8
    Facilities7.1
    Location7.8
    Room comfort and quality7.8
    Service7.6
    Value for money7.7
    Rating
    9+ Exceptional (368)
    8-9 Excellent (350)
    7-8 Very Good (849)
    6-7 Good (396)
    <6 Below Expectation (505)
    Time of the year
    Mar - May (657)
    Jun - Aug (632)
    Sep - Nov (549)
    Dec - Feb (630)
    All guests (4339)
    All room types
    All languages
    Showing 2468 verified guest comments
    12345
    8.4
    Excellent
    Wei
    Couple
    Deluxe King
    Stayed 2 nights in July 2019

    Clean and comfortable”

    Room is clean and bed is comfortable, i'm having a room at 9th floor and it is quiet. Parking is available outside hotel but during peak it may fully park and need to par slightly far. Would suggest hotel to prepare more food during Sunday morning as the crowd is a lot and the food was finish and have to wait for food to refill. However the refill portion is quite small too.

    Reviewed July 15, 2019
    8.8
    Excellent
    Eleng from Malaysia
    Family with young children
    Deluxe King
    Stayed 1 night in July 2019

    Staff Freindly”

    Nice staff

    Reviewed July 22, 2019
    5.6
    TAN from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in July 2019

    Location misrepresented”

    Location to the tourist attractions were not accurate. Further than what was mentioned in Agoda.

    Reviewed July 24, 2019
    6.0
    June from Malaysia
    Business traveler
    Deluxe King
    Stayed 1 night in July 2019

    everything good ”

    will come back again if have promotion offer .

    Reviewed July 21, 2019
    9.6
    Exceptional
    ezzaty from Malaysia
    Solo traveler
    Deluxe King
    Stayed 1 night in July 2019

    Definitely come back again”

    Pro : clean room, nice bathroom, spacious, new appliances, delicious breakfast, friendly staff, near town, large tv, got wifi Cons: not many choices for breakfast, no parking space provided, have to call 2 times for iron, no iron board provided

    Reviewed July 10, 2019
    5.2
    TON from Malaysia
    Family with young children
    Deluxe King
    Stayed 1 night in June 2019

    Definitely a no no ”

    Location was good nearby Jonker street however the sound proofing needs to be improve as we heard people talking and the kids running and screaming from the room beside we tried contacting front counter and a phone call was made by the front counter to the room beside but nothing much was done by the front counter. The screaming and noise of kids opening the linked door in the room lasted for more than an hour until they eventually went out then only we get to have a peaceful sleep.

    Reviewed July 02, 2019
    9.2
    Exceptional
    Chern from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in March 2019

    Good hotel”

    Very good location and facilities. Pretty impressive with the room. However, floor was a bit sticky otherwise it would be perfectly clean. Besides, i was informed that the staff reserved only one room while i have already booked and paid for two. A lower class was offered to me as a replacement initially before i demanded for a room of at least equivalent. For that I couldn’t give a 5 stars to this hotel staff.

    Reviewed March 25, 2019

    You are truly our ambassador promoting our rooms and location. We have identified the cause for sticky floor being overdosed of floor detergent and we are re-training our staff to be more focus. We also regret overlook on 2 bookings and will be sure to always check your permission before assigning room due to full occupancy to avoid misunderstanding during check in.

    Responded March 27, 2019
    Swan Garden Hotel Melaka
    10.0
    Exceptional
    Fatin from Malaysia
    Family with young children
    Deluxe King
    Stayed 1 night in March 2019

    Best stay in Malacca! ”

    They dubbed themselves as the fastest WiFi and the cleanness hotel - and sure they ARE! The TV channels are clear, the water pressure for the toilet bidet and shower is superb, the deco from the lobby all the way to the room is instagrammable and the location of the hotel is very strategic as it is located just outside of the busy Malacca town. Very recommended ⭐⭐⭐⭐⭐

    Reviewed March 18, 2019

    Thank you for promoting the fastest wifi and the cleanest hotel, plus your recognition of everything from toilet to lobby as well we being the best location closer to town yet away form hustle and bustle jamming traffic. We will not stop until we become the best in everything to serve you better.

    Responded March 20, 2019
    Swan Garden Hotel Melaka
    10.0
    Exceptional
    Suan from Malaysia
    Family with young children
    Deluxe King
    Stayed 1 night in February 2019

    Highly recommended!”

    Good friendly staff. Clean room. Cold aircond. Strategic location avoiding the traffic. Really loved my stay and going to book here again in future! On a side note, Previously I stayed in Faithview hotel/apartment, it was dirty and unfriendly useless staff. Don't ever get conned by their good ratings on Agoda!

    Reviewed February 19, 2019

    We are encouraged by your recognition of our friendliness and cleanest hotel as we aimed to be. Also promoting our hotel location being the best for its proximity to city yet away from traffic. We really hope you had enjoyed our fastest wifi in town here too. We will continue to make more good implementation to serve you better.

    Responded February 21, 2019
    Swan Garden Hotel Melaka
    8.8
    Excellent
    Hong from Singapore
    Couple
    Deluxe King
    Stayed 1 night in February 2019

    Great staff”

    Check in at late night and they having some issue with the dedicated room when i went in to the room. Without further delay, the front desk staff are being helpful and provided free upgrade my Double King bed Room to Suite Double King Bed Room. The room which having issue due to some system pending upgrade. Hopefully they will able to solve their issue after the upgrade. breakfast is simple with local style but taste nice, especially the nasi lemak

    Reviewed February 10, 2019

    Your satisfaction is our priority, we will never offer substandard room to our guests like you. We hope you had enjoyed the problem solving experience and will continue to promote and patronise us like your second home away from home. We are coming up with more services upgrading hoping to serve you better.

    Responded February 10, 2019
    Swan Garden Hotel Melaka
    6.0
    Li from Malaysia
    Business traveler
    Deluxe King
    Stayed 1 night in July 2019

    Cleanliness needs to improve”

    Pro: Good location, spacious room and plenty of parking lots. Cons: Toilet and bathroom’s cleanliness needs to improve alot. Toilet bowl and sink are not properly cleaned.

    Reviewed July 15, 2019
    8.0
    Excellent
    Geh from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in July 2019

    Acceptable in everything ”

    Nice and friendly reception, easy to get parking. Just hotel a bit old and some “old smell” in rooms. Cleaning still need improve

    Reviewed July 08, 2019
    8.0
    Excellent
    Wong from Malaysia
    Business traveler
    Deluxe King
    Stayed 2 nights in July 2019

    Good”

    Great

    Reviewed July 06, 2019
    8.8
    Excellent
    Wei from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in June 2019

    breakfast”

    everything is good except breakfast, a bit disappointed

    Reviewed July 04, 2019
    8.0
    Excellent
    SYAHARUDIN from Malaysia
    Business traveler
    Deluxe Twin
    Stayed 1 night in June 2019

    good location”

    big room nice view

    Reviewed July 03, 2019
    5.6
    C.K
    Couple
    Deluxe King
    Stayed 1 night in June 2019

    Everything is good but soundproof need to improve”

    Everything is good but soundproof need to improve as the room is facing main road and it looks like there are illegal motorcycle racing around there where I can hear from the room. Still the room is acceptable for everything.

    Reviewed June 17, 2019
    10.0
    Exceptional
    Nur from Malaysia
    Family with young children
    Swan Suite
    Stayed 1 night in January 2019

    Exceptional”

    Everything was good except for the light in the room is quite dim.. Delicious chicken rendang for breakfast 😉😉 Friendly staff. Lots of parking infront of the hotel. Provide hair dryer and iron in the room. I booked swan suite and the room is big enough for me n my family.. ☺️☺️ Please keep up the good job ! Definitely will come again in future..

    Reviewed January 06, 2019

    Thank for being the Swan Ambassador. We are here to provide more than what you pay for. Wishing you a fantastic year ahead.

    Responded January 13, 2019
    Swan Garden Hotel Melaka
    10.0
    Exceptional
    Haindah from Singapore
    Couple
    Deluxe Twin
    Stayed 2 nights in December 2018

    Awesome Job Swan Garden”

    It was a 1st visit to Melaka after 3years. Swan Garden Hotel was a last min hotel of choice that we decided.Having arrived at 3plus in the morning,we are still greeted with full smile by the front office in the wee morning of 8th Dec. We had our breakfast in the cafeteria.The spread was simple but awesome.Curry chicken was marvelous n coffee was wonderful to start the morning with. We met Tom,the young General Manager of the hotel.He went the extra mile to communicate with us.Interchanging life experience n also eager to know more from us,the perspective as hotel guest. It was an inpromptu but its seems like we knw each other as friend or family in such great period of time.Another point to note is the cafeteria is provided with children friendly cutleries and plates and cups to the safety lf the children dining in..Well Done.. Having share with Tom how much my husband and i loves bread pudding at each holiday breakfast,i was surprised Tom had requested for the hotel chef to prepare it the following morning.. I was delighted,pleased and very appreciative on how wonderful the hospitality they protude to the guest staying there. Having stayed at many hotel around Malaysia, it was a very 1st time that i have seen and interacted with the General Manager of a hotel.. A big thank you to Swan Garden staffs and management for making our stay wonderful and we will surely come back

    Reviewed December 11, 2018

    Lovely couple with lovely family I met for the second time today. You have been wonderful and wishing you a great anniversary and hope you enjoyed the suite upgrade.

    Responded December 16, 2018
    Swan Garden Hotel Melaka
    8.0
    Excellent
    NAAJIHAH from Malaysia
    Family with young children
    Deluxe King
    Stayed 2 nights in October 2018

    MUSLIM FRIENDLY HOTEL”

    From the outside view, looks Chinese Hotel, but this Hotel is Muslim Friendly Hotel, their breakfast prepared by MALAY CHEF CREW, in their room have sign of KIBLAT/QIBLAT, for the Malay Hijab Girl, don't worry because in their room have IRON & IRON BOARD, and the UNIQUE of this hotel is every level have a theme and my family got level of BRITISH INDIAN THEME....There are others theme such NYONYA, MALAY...sorry I forgot it =), and SO NEAR to tourism attraction.

    Reviewed November 09, 2018

    Welcome to the cleanest hotel and fastest wifi hotel since Jan 2019. Hope to see you again.

    Responded March 09, 2019
    Swan Garden Hotel Melaka
    9.2
    Exceptional
    Zakia from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in September 2018

    Overall is good.”

    Pros - Almost everything provided is great. Cons - If you are a light sleeper this is not the place for you to sleep in as the noise from those "rempits" in the middle of the night are seriously disturbing. It would be great if the hotel management could do something so as to stop this unpleasant activity around the hotel vacinity. Thus, this may somehow jeopardise the hotel's ratings.

    Reviewed September 13, 2018

    Thank you Zakia for your comments. Yes, mat rempit is a seriously issue to us, we did report to State Government but no action taken, we will source for other solution and hopefully can resolve it ASAP. Thank you for your patient and hope to see you soon.

    Responded September 14, 2018
    Swan Garden Hotel Melaka
    12345
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    Swan Garden Hotel Melaka
    |Very good 7.6
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