Thank you for choosing Swandor Hotels & Resorts and for your feedback! Our primary goal is to provide excellent service to our dear guests and we are happy to hear that you remained satisfied by the room you stayed in. We are definitely pleased that you estimated variety of food and staff hospitality. You are always welcome in our hotel! Sincerely yours, Guest Relation Team Swandor Hotels & Resorts - Cam Ranh.

Dear Sandra, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We are delighted to read you kind words regarding hotels facilities, pool and beach area, sauna and steam rooms in Spa. We are also grateful for mentioning your dining experience, though you`d preffered more Asian cuisine options and we will definitely take to consideration your remark. We do apologize if A la Carte dinner was not fully satisfying and we promise to make something special for you next time you visit us! Your review is a great motivation for our team, as the main goal of Swandor Family is to improve the quality of service and to achieve it`s excellence. We are looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotel & Resorts Cam Ranh.

Thank you for choosing Swandor Hotels & Resorts and for your feedback! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comment!

Dear Henrique, Thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We are so happy to read your kind words regarding tasty food and nice drinks. We are grateful for mentioning our kid`s club and glad to know you enjoyed your time with us! Your review is a great motivation for our team, as the main goal of Swandor Family is to improve the quality of service and to achieve it`s excellence. We are looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotel & Resort Cam Ranh.

Dear Hankyeol, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We are happy to receive this positive review about your staying at our hotel. Thank you for mentioning food and beverages, beach, pools, room conditions, kids club and evening shows. Your review is a great motivation for our team, as the main goal of Swandor Family is to improve the quality of service and to achieve it`s excellence. We are looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotel & Resorts Cam Ranh.

Dear Ricardo, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We are happy to receive this positive review about your staying at our hotel. Thank you for mentioning our all-inclusive system, food and beverages, beach and kids club. We are looking forward to welcome you and your familly back in our hotel. Your review is a great motivation for our team, as the main goal of Swandor Family is to improve the quality of service and to achieve its excellence. Best Regards, Guest Relation Team of Swandor Hotels & Resorts Cam Ranh

Thank you for choosing Swandor Hotels & Resorts and for your feedback! We are very grateful for your high appreciation of our work, and we assure our future guests to keep the quality of service on the top in future! We are always happy to welcome you in our Hotel. Sincerely yours, Guest Relation Team Swandor Hotels & Resorts - Cam Ranh.

Thank you for choosing Swandor Hotels & Resorts and for your feedback! Our primary goal is to provide an excellent service to our dear guests and we are happy to know that you remained satisfied with your stay at our hotel. We are very sorry that hospitality of our staff seemed insufficient as well as food variety at our main restaurant, but we kindly ask you to pay attention that the buffet of our main restaurant include great variety of meat products (pork, beef, lamb, crocodile, snake, chicken), different kind of salads, fresh vegetables and seasonal fruits, cakes and biscuits and many more. There are a lot of dishes of European and Vietnamese cuisines are presented in the menu of our restaurant. We would like to assure you as well that our staff has regular trainings in order to improve the service quality. All your comments and suggestions will be forwarded to the hotel management in order to provide the best service for our dear guests. You are always welcome in our hotel!

Thank you for choosing Swandor Hotels & Resorts and for your feedback! Every time we learn more about your experience we are actively seeking to improve. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comment!

Dear Ratheesh, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We are sorry that entertainment program understanding was difficult for you and your family. You told right that our staff can speak English, so they are using it at show and activities when English speaking guests are coming. Also, our entertainment program including a lot of activities that easy to understand without any language knowing: beach party, dance show, live music, aqua gym and etc. Dear guest, according kids club rules all guests need to sign up at kids club reception, and after this procedure you can be sure that our staff will interact with the children all time of their staying at club.Sad to know that the food wasn’t enough variety for you. Our international chefs cook different dishes of Western and Asian cuisines every day. We have Vietnamese cuisine evening at Wednesdays, also our dear guests can enjoy traditional Vietnamese soup Pho at any time. Best Regards, GR tea

Thank you for choosing Swandor Hotels & Resorts and for your feedback! Our primary goal is to provide excellent service to our dear guests. We are very happy to hear that you remained satisfied by our services but at the same time we are upset and sorry that toilet smell was the reason that prevented your great vacation at our hotel. We would like to inform you that the issue you’ve mentioned will be forwarded directly to the hotel management in order to provide the better service for our dear guests. You are always welcome in our hotel! Sincerely yours, Guest Relation Department Swandor Hotels & Resorts - Cam Ranh.

Thank you for choosing Swandor Hotels & Resorts and for your feedback! Our primary goal is to provide excellent service to our dear guests. We are extremely glad to know that you remained satisfied by our services and marked food quality of our restaurant. We are also happy that you didn’t forget to mention our great beach and pools areas and noted interesting entertainment program. We are deeply sorry that an adjoining door with its noise and smell insulation caused some inconveniences during your staying but we would like to assure you that we took the issue you’ve mentioned into account and will do our best to prevent the following problem in the future. All your comments and suggestions will be forwarded directly to the hotel management in order to provide the better service for our dear guests. You are always welcome in our hotel! Sincerely yours, Guest Relation Department Swandor Hotels & Resorts - Cam Ranh.

Dear Mr Ki, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We would like to inform you, that all our guest`s comments, wishes and remarks are analysed by hotel management for revealing and resolving the deficiencies. We are so pleased by your kind comment about food, beverages and nice private beach! Your review is a great motivation for our team, as the main goal of Swandor Family is to improve the quality of service and to achieve it`s excellence. We are looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotel & Resort Cam Ranh.

Dear Guest, Thank you for choosing Swandor Hotels & Resorts and for your feedback! Our primary goal is to provide excellent service to our dear guests. We are glad to know that you remained satisfied with our hotel. Would like to inform you that there are some constructions as the territory is ennobling and works will be finished in coming period. We are also happy that you didn’t forget to mention our beautiful beach and clean sea. You are always welcome in our hotel! Sincerely yours, Guest Relation Department Swandor Hotels & Resorts - Cam Ranh.

Dear Jinsik, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! Our pleasure to know that you have spent a great time with us, thank you for mentioning entertainment staff, restaurant, bar and food variety. We are sorry that entertainment program understanding was difficult for you. Now we hired on Korean speaking entertainment staff member already and we will improve working at this way. We hope that this crab was only good ecology situation signal for you, thank you for managing this situation. Our staff cleaning the pools every night with special cleaning products, and you can be sure that pools are enough safety. Anyway, we will inform management for providing additional checking pool area. Our dear guests can ask any staff members to solve any issue, they will be glad to help. Also, we have Korean and English speaking staff at reception. We are looking forward to have one more chance to welcome you in our hotel! Best Regards, GR Team

Dear Anh, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We would like to inform you, that all our guest`s comments, wishes and remarks are analyzed by hotel management for revealing and resolving the deficiencies. We are glad, that you were pleasantly impressed by your stay with us, thank you for mentioning nice room and delicious food. We are looking forward to welcome you back in Swandor Hotels&Resorts! Best Regards, Guest Relation Team

Thank you for choosing Swandor Hotels & Resorts and for your feedback! Your comment will be forwarded to the hotel management in order to provide the best service for our dear guests. You are always welcome in our hotel!

Good morning, dear guest! Thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We would like to inform you, that all our guest`s comments, wishes and remarks are analysed by hotel management for revealing and resolving the deficiencies. We are very glad to hear that you mentioned relaxing atmosphere in our resort and enjoyed it. As well, thank you, that You didn’t forget to tell about our beach. The main goal of Swandor Family is to improve the quality of service and to achieve it`s excellence. We are looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotel & Resort - Cam Ranh.

Dear Kim-Ninh, thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We would like to inform you, that all our guest`s comments, wishes and remarks are analysed by hotel management for revealing and resolving the deficiencies. We are happy that you liked your staying in our hotel. Thank you for positively noting the staff, service, kids club and swimming pool. We will inform hotel management about your review and your wish to add more variety for the restaurant menu. You are always welcome in our hotel! The main goal of Swandor Family is to improve the quality of service and to achieve it`s excellence. We are looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotel & Resort - Cam Ranh.

Dear Tommy, Your feedback is highly appreciated and will help us to improve our ability to serve you and other guests of Swandor Hotels & Resorts - Cam Ranh. We have sent your feedback to the personnel concerned. We apologise for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let us know if you want to discuss this personally. Sincerely yours, Guest Relation Team Swandor Hotels & Resorts - Cam Ranh.