This hotel has a beautiful view of labour park and is positioned in central Dalian, an easy walk from the nearest subway station. Rooms have movies in English. The rooms are a little 'tired' but I would give them a 4 star rating by western standards. Staff are relatively helpful and some speak English. I would stay here again. A full shopping mall and food market are very close by. The shopping centre is well stocked with western groceries.
Good value and location”
Stayed for 3 nights in an executive room. The price was very good because some of the rooms were being renovated, but I didn’t notice any disturbances. The room was on a high floor with a view of the harbor. Rooms on the other side have views of the Labor Park. The hotel is clean and the facilities are good, with lots of shops and restaurants nearby.
Great Service although the decor was a bit worn”
The service and attention were top-notch. Stayed in an Executive Room. Enjoyed the view and the Executive perks. Had absolutely no issues with communication with any staff. Room service was attentive and fast. Only drawback was the decor was a bit worn, especially the carpet.
Poor customer service”
Overall, the only issue I had with the Swish hotel was poor customer service. I had asked for a large bed not two twin beds. On checkout, the front desk clerk didn’t ask how I would like to pay and assumed I wanted to pay by credit card. He didn’t give me the choice. When confronted about this he informed me it is easier to use credit card but that wasn’t the point. He didn’t provide the customer all payment options, he dictated the situation which is unacceptable. He should have provided all payment options and allowed me the opportunity to chose the one I wanted this did not happen. Furthermore, the checkout process seemed slow and inefficient. It shouldn’t take over 10 mins to checkout a solo traveler. I’m surprised that Swish hasn’t computerized the checkout process the staff had to walk to the opposite side of the front desk to get paperwork to verify. Computerizing the process storing standard reports in online system would have made the process more efficient.
Will definitely come back when I am traveling to Dalian.
I have stayed at this Hotel 3 other times prior and I was disappointed with my stay this time. Overall the Hotel is still really good but they did not have any Swish Hotel maps in English or Chinese, the breakfast was good but did not match previous options, and there were little quirks with the room. I am not sure if change in staff may have influenced these differences, however I believe that this was a one time experience and that future experiences will return to previous standards.
so caring, so friendly!”
after there was a problem with smoking patrons on a non-smoking floor, management took swift action, offered alternative accommodation, and eventually upgraded me to an executive room. the breakfast (more like a brunch) is lavish and generous. friendly staff, business center did extra customer service, FD was very accommodating and entertaining (some had superior language skills), and especially the tri-lingual Guest Service Manager was outstanding which prompted me to write a praise letter to the top management (which i very rarely do). guest have to be aware though that the hotel is in the same building as a shopping mall - separated by about 7 floors: for some an advantage, for some not. all in all: this hotel truly deserves its name - it stands for Swiss quality (no matter how the proprietary structure is...). thank you!
Great value for your money”
The hotel was a great value for the money. The staff were very friendly and helpful. Breakfast was great and worth the money (waffle/pancake/french toast bar, cereal bar, fruit bar, egg bar, pastry bar, and local foods as well). Definitely recommend the hotel and if you would like a park view, request an odd numbered room.
Very attentive and friendly hotel”
My stay was wonderful. The staff was very attentive and helpful. The pool was good (20 meters) with comfortable water temperature. The steam room and sauna were both very enjoyable after walking and exploring all day. The room had a great view of the park in front and the city lights at night. I would recommend this hotel to anyone and the great low price on Agoda helped the stay to be affordable for travelers like me, who otherwise could not even consider staying there.
one night stay, enjoyable for easy get away”
Found the hotel no trouble, on our map and about ten minute walk from light rail station. Fun to wake up and see the park full of people. Quick taxi ride (5 minutes) or walk to restaurants and loads of shops within 100 meters -- Starbucks too.
Great location, helpful concierge, great price”
I was sceptical of the night (w/o bfast) stay at Swish hotel as it is an unknown name as opposed to the well known Swissotel. Other business associates stayed at popular Furama, ShangriLa, Intercontinental and Nikko hotel. However, i kept faith with what i saw at Agoda and comments on Tripadvisor. It proved to be great decision. Swish is value for money- great location with big shopping malls right behind,lotsa eateries behind, a 10min walk to another well known seafood restaurant- Wan Bao, concierge was very helpful though somewhat limiting in their recommendations. Room is spacious, with standard amenities & even newspapers delivered daily at door, impressed me. Only gripe is its reception lobby at 8th floor and you would have to get down to 8th and take another lift some 50m away to the ground floor- alittle inconvenient. and there is no map in english at concierge! managed to stumble upon one at a koisk on ground floor, but concierge didnt offer that when i asked for one. Overall, I enjoyed my stay alot.
Outside summer, best Value-For-Money in Dalian”
Frequent guest at this hotel, for obvious reasons. Location is superb, and value is much better than the adjacent Kempinski. Close to downtown shopping, at heart of CBD, fairly easy to hail a taxi, and the Agoda deal that includes breakfast is fantastic value.
just a 4star hotel only”
This is my first time to Dalian, the hotel is one of the earliest 5stars hotel in Dalian. So, the 5 stars standard is based on past time regulation instead of now. The hotel is old and build on the 7storiey mall. The room is clean but old. Basically no facilities provided by there, gym and spa. Most of the roomguest are japanese. BUt the food and beverage are terrible. Pls going out to take meal. The hotel is located in the central, so u can easily to find the rest. The japanese food and beef are goods and can ranked no. 1 in China according to my experiences.
It was a lovely stay, the room was big and clean, the staff was helpful, the hotel is pretty new and right in the shopping center. We had a crib in room and that was a plus. they have a pool and it was good for kids as well.
Good location and very nice room”
The hotel outside looks very nice, right in the city centre, close to shopping area. the room was big and clean, they have a pool which was very clean as well. The staff were very helpful and friendly. The only thing was they don't wifi in the room.
Great front desk sevice”
Our stay was excellent! Right next to the shopping area and a very nice park! We arrived before noon and were able to check-in right away. The pool is great as it come to chest height, so is great for taking an infant in to swim. We paid only an extra 10 dollars for two breakfast and it was delicious (mind you it could have been a bit hotter). We checked out very late (2:30 p.m.) as our baby was napping and this was no problem at all!! My only complaint was that the spa service was shorter (30 mins. instead of 45), albeit still worthwhile.
Stayed at this hotel many times because of good location and no-so-bad interior. View is also good (stayed in the room facing to Dalian station and bay always by a chance). Negative comment is that there are so many Japanese tourists and it may take much time to line up in the line waiting for check-in and check-out at the reception.
Restaurant panorama, ok”
Restaurant panorama, ok Restaurant panorama, is ok....internet wifi connection very bad.. for 5 stars expectation is high....unfortunately a little bit dissapointed The rest of servicies are ok....good breakfast, good restaurant, nice rooms, nice viewing, good location,swiming pool-medium one, gimnasium ok. personal very kind, servicies exccelent, under hotel is a big market, 6 floors
I stayed in this hotel with my mom for three nights. Overall it is a nice hotel, especailly the location and wide range of breakfast.The rooms are clean,the beds are very comfortable and staff are very friendly. However, the hotel urgently needs a facelift and a better security system.
Our stay at the Swissotel in Dalian were fantastic. The room was good, with big window and everyting that I needed while staying.The location of this hotel was very convienent to get to work by walking. I would recommend this hotel for others and I will look forward to booking future trips with the Swissotel.
The air con is not really working, but the hotel is very comfortable and clean!
Nice but the shower was leaking very badly I would stay again as its not too much money Cant rate the food as I did not eat in the hotel arrived very late and left early.
feel good staying here”
reception is on up floor which will need you to take your baggage by lift.
Relax and ambience is nice”
Good till no much comment
The only disadvantage was that there's no wifi in the rooms. Apart from this, the staff was very helpful , the bed was comfortable , and the room was big.
It was good enough for the price since it was low season. The most inconvenient thing is there was no WIFI in the rooms.
Beside big shopping malls... Lots of eateries, even food past midnight.. Many japanese staying in the hotel...
Room is clean and comfortable.”
Hotel allow me to late check out and staff is very helpful.
Das Zimmer ist renovierungsbedürftig.”
The Room is bot clean enough, the wand paper is not so good enough, in some Place are no good more,the carpet is not clean and so old, terrible! I was this Time is the 3 Time to stay at this Hotel, gut this Time is the carpet, wand paper and some other Things in the room no more good. I think i come no more in next Time.
The good location makes up for downside”
The best part is the location. Shopping malls and supermarket behind the hotel, Wan Bao restaurant diagonally opposite. Fairly acceptable room style and comfort level (expectations need to be managed) Very warm and stuffy.(No air conditioning due to end of winter season; Summer should be better when air conditioning is switched on fr the central system) Price is reasonable considering the great location.
Clean hotel but receptionist was not very friendly”
Although the room was 'Swiss' looking with plenty if wood, the overall quality of this hotel does not live up to the Swiss standards. Wifi did not work in the room and the air conditioning did not bring the temperature down. As a consequence, it was rather hot in the room. Our experience at check in was not very friendly. When asked for a king size bed and non smoking room, we were told our rate did only include a room with two standard beds and that no indication was specified on the hotel reservation that we requested a non-smoking room. I was not well served in English when I insisted on having a non-smoking room. Only when my spouse complained in Mandarin, we got an upgrade to the 32 floor, which is considered the executive floor. The view was indeed nice from the 32nd floor, but for the rest I didn't experience anything executive about the room. A nice feature of the hotel is the swimming pool, very good for distance(lap) swimming, although you need to pay 20 yuan for a swimming cap.
Location is good but interrior is not so good”
Location is good. Facilities, such as restaurants, are also not bad. But, there are 2 negative items. 1 was the front staffs' response when I checked out. Too much time but so frustrated speed of check-out operations. Another 1 was the very old interrior of the room inside. Overall, the price between Swish-hotel and Nikko Hotel in Dalian is almost same. Therefore, I will use Nikko Hotel instead of Swish-hotel.
Great location and value”
Always amazed that the Kempinski charges more than twice what you can get at the Swish Hotel, for identical location and only slightly better amenities. This is the first hotel on my list for low-mid range accommodation in Dalian. Furama gets the boss overall, but Swish is a great option for those looking for someplace under USD 100 per night.
Good hotel but a little far from amusement spots”
Hotel service and interior are quite nice. Location is not bad because it is near some shopping malls. Although it is a little far away from some other amusement spots, such as, bars and famous restaurants, this hotel is worthy for staying.
Generally good, room decor a bit out-dated”
Hotel was located where I attended to business, so it was very convenient. Staff at the front counter and business centre were very friendly, but not so in the other areas. I was never able to get myself (every time just myself) a seat at the coffee shop, lunch or dinner! Food at breakfast buffet were the same every day and never get replenished.
Location is good near shopping area. a little pricy for the staying
Shopping area its located in. very standard international hotel. not very happy attitude of staffs but it could be helpful if request any thing u need.
Not up to expectation for its class.
decent hotel in town”
Has good view and feel safe. But no swimming fool and entertainment inside hotel.
Good location, great view from the room, good price and clean rooms. Ended up revoking a night in this hotel for a few days later. Will stay here again.
Large and comfortable room”
The location is excellent.”
It was a good stay, the kid enjoyed the pool, and it was very easy to go shopping from there.
New, comfy Hotel”
very convenient for the shopping and the transport”
It is very convenient for Japanese because the hotel services the shuttle from the hotel to the airport in order to catch the returning flight on time.
Good location as well as good interior. Clean enough and worthy to pay. Recommend to stay for your short period travel in Dalian downtown.
Clean comfortable international hotel”
Comfortable and niced rooms”
The internet connection was sporadic in the room, but it was free and quick when working well. The room was nice and we had a good view of Dalian harbor.
The best hotel in Dalian”
the hotel is located in the center of dalian city, easily go to a lot of sight seeing spot. 30 minutes from/to the international airport.
very good hotel”
very good hotel to stay in dalian ,everything near to hotel
It located at center of the city and provide good facilities with reasonable price.
Unfriendly counter staff
good place recommended
good location .clean room .good staff”
the room is big size and very clean ,friendly staff,good view,near by shopping ,convenient transportation
Comfortable and affordable stay in nice area”
convenient location, reasonble price, kind”
Present environment with reasonable price”
It was a nice stay”
A leisurely retreat from the everyday routine.”
the hotel was not as good as expetced. it was noisy and barely looked liked a 5 star one. the location though was handy and close to a big shopping mall.
sehr angenehmer Aufenthalt, Zentrallage in Dalian.”
Alles uns sehr gut gefallen, sehr Zentrallage, Personale sind hilfsbereit,Essen ist gut und vielfaeltig. Nur die Klimaanlage funktioniert nicht so richtig, sie soll repariert werden, denn die Luft ist relativ warm im Zimmer!
Schönes Hotel und tolle Lage ”
das hotel entsprach einer guten fünf sterne kategorie. die lage des hotels spricht für sich. direkt an der fußgängerzone und gegenüber direkt ein park. strande und sehenswürdigkeiten sind in alle richtungen gut erreichbar.
フロントの女性スタッフ、日本語が話せる事で雇用されている様だがその程度が酷い。 友達同士の会話の様で神経を逆撫でする。クオリティーの低い日本語を話すスタッフなら雇用しない方が よほど瑞詩にとってプラスになると思う。このスタッフ本人より雇用した方が良くないと思う。このスタッフには能力がないのだから。
立地状況は申し分有りません。 フロントでは英語・中国語・日本語に対応し 朝食も一般的なブッフェスタイルと日本食の 定職をチョイスできます、２階には無人のコンビニが有りましたが、外国人の利用はできない様で かえって不便さを感じました。 仕事での宿泊であれば十分ではないでしょうか。