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Swiss-Belhotel in Kuantan offers a beachfront property with an infinity pool, sky deck for sunrise views, 'Water Lounge', fitness center, on-site restaurant. Explore nearby attractions in tropical paradise. Located in Kuantan City, this property offers easy access to the city's attractions, vibrant neighborhood vibe, and a unique blend of cultural heritage and modern amenities. Enjoy a relaxing sauna, refreshing drinks at the bar, and stunning pool views. Experience modern amenities like AC, balcony, Wi-Fi, and showers with toiletries. Explore nearby landmarks like Kuantan Parade, Masjid Sultan Ahmad Shah, and Taman Esplanade. Perfect for two travelers, Swiss-Belhotel Kuantan offers a stylish and comfortable getaway. Book your stay today! [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Check-in [24-hour]
Great Breakfast
Great View
Great food & dining
Free Wi-Fi
Pool with view
Free parking
Front desk [24-hour]
Fitness center
Restaurant
Bar
Sauna
31 travelers have booked today.
Based on 22,296 verified reviews
9.0
8.9
8.9
8.8
8.8
Location rating score
Value for money | 8.8 |
Location rating | 9.0 |
Nearest airport | Sultan Haji Ahmad Shah Airport (KUA) |
Distance to airport | 14.1 km |
What was the average room rate for Swiss-Belhotel Kuantan been in the past month?
The average room rate for Swiss-Belhotel Kuantan in the past month is 234.41 MYR, compared to city's average of 208.62 MYR.
What do past guests like most about Swiss-Belhotel Kuantan?
Verified guests that stayed at Swiss-Belhotel Kuantan have given this property a rating of 8.962 for its remarkable location as the major highlight for their stay.
What is the typical rating that verified Solo travelers' have given to Swiss-Belhotel Kuantan?
Verified solo travelers that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.9. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Couples' have given to Swiss-Belhotel Kuantan?
Past couple travelers that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.8. You can look up on more descriptive customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that past Families with young children have given to Swiss-Belhotel Kuantan?
Verified families with young children that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.6. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Families with older children have given to Swiss-Belhotel Kuantan?
Past families with older children that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.8. You can look into more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Group travelers have given to Swiss-Belhotel Kuantan?
Past group travelers that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.7. You can find more in depth customer ratings and responses by filtering for a specific type of verified travelers down in the review section.
What famous natural sightseeing destinations are close to Swiss-Belhotel Kuantan?
Swiss-Belhotel Kuantan is situated within Kuantan City, which makes it effortlessly close to natural points of interest including Taman Esplanade and Bukit Pelindung Recreational Forest.
What time is check-in and check-out at Swiss-Belhotel Kuantan?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated time frame may be charged an additional fee.
Experience Modern Comfort at Swiss-Belhotel Kuantan
Welcome to Swiss-Belhotel Kuantan, a contemporary 4-star hotel conveniently located in the vibrant city of Kuantan, Malaysia. With its modern amenities and excellent service, this hotel offers a comfortable and enjoyable stay for both business and leisure travelers.
Swiss-Belhotel Kuantan boasts a total of 366 well-appointed rooms, providing guests with a wide range of accommodation options to suit their preferences. Each room is designed with modern furnishings and stylish decor, creating a relaxing ambiance for guests to unwind after a long day of exploring the city or attending business meetings. Whether you choose a cozy standard room or a spacious suite, you can expect a comfortable and restful stay.
Conveniently situated just 30 minutes away from the airport, Swiss-Belhotel Kuantan offers easy access to the city's major attractions and business districts. Whether you're visiting for business or pleasure, you'll appreciate the hotel's strategic location, making it a perfect base for exploring all that Kuantan has to offer.
Check-in at Swiss-Belhotel Kuantan begins at 03:00 PM, allowing you ample time to settle in and make yourself at home. The check-out time is until 12:00 PM, giving you a leisurely morning to enjoy breakfast or wrap up any last-minute tasks before your departure.
Families with children are warmly welcomed at Swiss-Belhotel Kuantan. The hotel's child policy allows children between the ages of 2 to 12 to stay free of charge, making it an ideal choice for families traveling with young ones. With its family-friendly amenities and comfortable accommodations, Swiss-Belhotel Kuantan ensures a memorable stay for guests of all ages.
Experience modern comfort and warm hospitality at Swiss-Belhotel Kuantan. Book your stay today and discover the perfect blend of convenience, comfort, and style in the heart of Kuantan, Malaysia.
Unwind and Indulge in Swiss-Belhotel Kuantan's Entertainment Facilities
Swiss-Belhotel Kuantan offers a range of entertainment facilities to ensure a memorable and enjoyable stay for guests. Whether you're looking to relax and rejuvenate or socialize with fellow travelers, this hotel has you covered.
After a long day of exploring the city or attending business meetings, take some time to unwind in the sauna. The sauna at Swiss-Belhotel Kuantan provides a tranquil and soothing environment, allowing you to release stress and rejuvenate your body and mind. Step into the sauna and let the heat envelop you, melting away any tension and leaving you feeling refreshed and revitalized.
For those looking to socialize and connect with other guests, the shared lounge/TV area is the perfect spot. Gather with friends or fellow travelers in this cozy and inviting space, where you can relax on comfortable sofas and catch up on your favorite shows or watch a movie on the large TV screen. Share stories, exchange travel tips, or simply enjoy each other's company in this communal area.
Swiss-Belhotel Kuantan understands the importance of entertainment and relaxation during your stay, and their sauna and shared lounge/TV area provide the perfect settings for both. Whether you want to unwind in the sauna or socialize in the shared lounge, these facilities will enhance your overall experience at the hotel.
Stay Active at Swiss-Belhotel Kuantan's State-of-the-Art Sports Facilities
At Swiss-Belhotel Kuantan, we understand the importance of staying active even while traveling. That's why we offer an exceptional range of sports facilities to cater to our guests' fitness needs. Our well-equipped fitness center is perfect for those looking to maintain their exercise routine or kickstart a new one. With a variety of modern cardio machines, weightlifting equipment, and dedicated spaces for stretching and core exercises, our fitness center provides everything you need for a comprehensive workout.
For those who prefer outdoor activities, our hotel also offers a free fitness center where you can enjoy a game of tennis or basketball. Challenge your friends or family to a friendly match on our well-maintained tennis court, or showcase your basketball skills on our court. Whether you're a seasoned player or just looking to have some fun, our sports facilities are sure to keep you entertained and active throughout your stay.
With Swiss-Belhotel Kuantan's state-of-the-art sports facilities, you can maintain your fitness regime or indulge in some friendly competition during your visit. Stay active and make the most of your stay with us!
Convenience Facilities at Swiss-Belhotel Kuantan
Swiss-Belhotel Kuantan offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With room service available, guests can enjoy delicious meals and snacks in the comfort of their own rooms, making dining a convenient and enjoyable experience. The hotel also provides safety deposit boxes, allowing guests to store their valuables securely during their stay.
For those who need to stay connected, Swiss-Belhotel Kuantan offers Wi-Fi in public areas, ensuring that guests can easily access the internet and stay connected with family, friends, or work. Additionally, the hotel provides free Wi-Fi in all rooms, allowing guests to enjoy seamless internet connectivity throughout their stay.
Furthermore, Swiss-Belhotel Kuantan understands the needs of all its guests and provides a designated smoking area for those who smoke. This ensures a comfortable and smoke-free environment for non-smoking guests.
To make guests' stay even more convenient, the hotel offers luggage storage facilities, allowing guests to securely store their belongings before check-in or after check-out. Finally, with daily housekeeping services, guests can enjoy a clean and tidy room throughout their stay, ensuring a comfortable and relaxing experience.
With these convenient facilities, Swiss-Belhotel Kuantan aims to provide a seamless and enjoyable stay for all its guests.
Convenient Transport Facilities at Swiss-Belhotel Kuantan
Swiss-Belhotel Kuantan offers a range of convenient transport facilities to ensure a hassle-free stay for guests. With valet parking available, guests can simply drop off their vehicles at the hotel entrance and have them securely parked by the friendly hotel staff. For those who prefer to park their own vehicles, the hotel also provides a spacious car park free of charge. Whether you are traveling with your own car or renting one, rest assured that parking will not be an issue at Swiss-Belhotel Kuantan. Please note that car park charges may apply for non-hotel guests.
Indulge in a Culinary Delight at Swiss-Belhotel Kuantan
At Swiss-Belhotel Kuantan, dining is a delightful experience that caters to every palate. With a range of dining facilities available, guests can enjoy a variety of culinary delights throughout their stay. The hotel boasts a stylish and contemporary restaurant that offers a diverse menu of international and local dishes. Whether you're craving traditional Malaysian cuisine or international favorites, the restaurant is sure to satisfy your taste buds.
For those who prefer the convenience of dining in the comfort of their own room, Swiss-Belhotel Kuantan also offers room service. Guests can enjoy a delicious meal delivered straight to their door, allowing them to relax and indulge in a private dining experience.
In addition to the restaurant and room service, Swiss-Belhotel Kuantan is proud to offer a halal restaurant. This ensures that Muslim guests can dine with peace of mind, knowing that all dishes are prepared in accordance with Islamic dietary requirements.
To start the day off right, guests can enjoy a scrumptious breakfast buffet. With a wide selection of hot and cold dishes, fresh fruits, pastries, and beverages, there's something to suit every taste. The breakfast buffet is the perfect way to fuel up for a day of exploring or business meetings.
With its range of dining facilities, Swiss-Belhotel Kuantan ensures that guests have a memorable and satisfying dining experience during their stay.
Luxurious and Spacious Rooms at Swiss-Belhotel Kuantan
Experience comfort and elegance at Swiss-Belhotel Kuantan with their range of luxurious and spacious rooms. Whether you are traveling solo, with a partner, or with your family, this hotel has the perfect accommodation to suit your needs.
The City View Twin Studio offers a generous space of 38 square meters, featuring 2 comfortable single beds. For those seeking a breathtaking view of the ocean, the Deluxe Ocean View room provides 39 square meters of space with a plush king bed. Families will appreciate the Family Room City View and Family Sea View, both offering a spacious 80 square meters with the option of 2 single beds or 1 king bed.
Booking these exquisite rooms on Agoda ensures that you not only get the best prices but also a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and secure your booking in just a few clicks. So why wait? Book your stay at Swiss-Belhotel Kuantan on Agoda and indulge in a luxurious retreat with unbeatable convenience.
Discover the Vibrant Charm of Kuantan City
Nestled in the heart of Kuantan, Malaysia, Swiss-Belhotel Kuantan offers an ideal base to explore the vibrant charm of Kuantan City. Known as the capital of the Pahang state, this coastal city is a melting pot of cultural heritage and natural beauty.
Step outside the hotel and immerse yourself in the rich history and cultural diversity of Kuantan City. Explore the iconic Sultan Ahmad Shah State Mosque, a magnificent architectural masterpiece that showcases Islamic design and craftsmanship. Visit the charming Masjid Sultan Ahmad I Mosque, a historical landmark that dates back to the 19th century, and marvel at its intricate detailing.
For nature lovers, Kuantan City is a gateway to stunning landscapes and breathtaking beaches. Take a short drive to Teluk Cempedak, a popular beach destination known for its golden sands and clear blue waters. Relax under the shade of palm trees, indulge in water sports, or simply soak up the sun while enjoying the picturesque views.
Food enthusiasts will be delighted by the diverse culinary scene in Kuantan City. Sample local delicacies such as Nasi Lemak, a fragrant rice dish served with sambal, anchovies, peanuts, and a variety of side dishes. Don't miss the opportunity to try the famous Ikan Bakar, grilled fish marinated in a flavorful blend of spices.
Whether you're seeking cultural exploration, outdoor adventures, or culinary delights, Kuantan City has it all. Experience the vibrant charm of this coastal gem during your stay at Swiss-Belhotel Kuantan.
Convenient Transportation Options from the Nearest Airports to Swiss-Belhotel Kuantan
Swiss-Belhotel Kuantan, located in Kuantan City, Kuantan, Malaysia, offers convenient transportation options for guests arriving at the nearest airports.
If you are flying into Kuantan Airport, the hotel is just a 25-minute drive away. Upon arrival, you can easily find taxis and ride-hailing services available at the airport. Alternatively, you can arrange for an airport transfer service with Swiss-Belhotel Kuantan for a hassle-free journey to the hotel. The hotel's concierge can assist you with booking this service.
For travelers arriving at Sultan Ahmad Shah Airport in Kuantan, Swiss-Belhotel Kuantan is approximately a 15-minute drive away. Taxis and ride-hailing services are readily available at the airport, ensuring a smooth and convenient transfer to the hotel. If you prefer a pre-arranged transfer, you can contact the hotel in advance to arrange for an airport pick-up.
No matter which airport you arrive at, Swiss-Belhotel Kuantan offers various transportation options to ensure a seamless journey to the hotel. With its convenient location and easy access to transportation, guests can quickly reach the hotel and start their Kuantan adventure.
Explore the Vibrant Surroundings of Swiss-Belhotel Kuantan
Situated in the heart of Kuantan, Swiss-Belhotel Kuantan offers a convenient base for exploring the vibrant surroundings. Just a stone's throw away from the hotel, you'll find several notable landmarks and attractions to enhance your stay.
One of the prominent landmarks in the vicinity is Masjid Sultan Ahmad Shah, a stunning mosque known for its intricate architecture and serene atmosphere. Take a moment to admire the grandeur of this religious site and soak in the peaceful ambiance.
For nature enthusiasts, Taman Esplanade is a must-visit attraction. This beautiful park offers a picturesque setting with lush greenery, scenic walking paths, and a tranquil lake. It's the perfect spot for a leisurely stroll or a picnic with family and friends.
If you're in the mood for some retail therapy, head over to Tanjung Harapan, a bustling shopping district located nearby. Here, you'll find a variety of shops, boutiques, and local vendors selling everything from fashion and accessories to souvenirs and handicrafts.
For those traveling with children, Playground Kuantan Jaya is a fantastic place to let the little ones burn off some energy. This well-maintained playground features various play equipment and is sure to keep the kids entertained for hours.
Additionally, the hotel's convenient location provides easy access to essential amenities such as Waston and Giant, perfect for any last-minute shopping needs.
If you're interested in exploring the local culture and craftsmanship, make sure to visit FAUZIAH JAAL JEWELLERY. This renowned jewelry store showcases exquisite pieces inspired by Malaysian heritage, making it an ideal place to find a unique souvenir or a special gift.
Other nearby attractions include Masjid Saidina Ali, Taman Fasa 2, and Chan Cheng Hoong Dr., each offering its own charm and allure.
With its prime location amidst these landmarks and attractions, Swiss-Belhotel Kuantan ensures that you'll have a memorable and enriching experience during your stay.
A Culinary Adventure in the Vicinity
Swiss-Belhotel Kuantan is surrounded by an array of enticing dining options that will satisfy even the most discerning palates. Just a short stroll away, guests can indulge in the mouthwatering seafood dishes at Restoran Ana Ikan Bakar Petai, where the aromatic grilled fish is a must-try. For those craving authentic Malaysian flavors, Restoran Satay Zul offers succulent skewered meats served with rich peanut sauce. If you're in the mood for Thai cuisine, Restoran Sara Thai Kitchen (Jalan Gambut Branch) serves up fragrant and flavorful dishes that will transport you to the streets of Bangkok. For a unique dining experience, Atmosphere Industry offers a fusion of Western and Asian cuisines in a trendy and modern setting. Nasi Ulam D'Pondok is a local favorite, serving traditional Malay dishes like nasi ulam, a fragrant rice dish mixed with herbs and spices. Dallah Restaurant is the perfect spot for those seeking Arabian flavors, with its delectable Middle Eastern dishes. Rimba by Loft is a charming cafe nestled in a lush green garden, offering a variety of Western and Asian delights. Restoran Alif Curry House is a go-to for authentic Indian cuisine, with its flavorful curries and aromatic biryanis. Akob Patin House is a hidden gem that specializes in the local delicacy, patin fish, cooked in various mouthwatering styles. Finally, for a taste of something sweet, Golden Appam Corner is a must-visit, serving up delicious and crispy appams, a traditional Indian pancake. With such a diverse range of culinary delights just steps away from the hotel, guests at Swiss-Belhotel Kuantan are spoiled for choice when it comes to dining options.
Shop 'til you drop in Kuantan
Swiss-Belhotel Kuantan is conveniently located near a plethora of shopping landmarks, making it an ideal choice for shopaholics. Just a short distance away, you'll find Cowboy, a vibrant shopping complex offering a wide range of products, from fashion and accessories to electronics and home decor. Kuantan City Mall is another popular destination, featuring a mix of local boutiques and international brands. For a taste of local culture, head to Mahkota Square, where you can browse through traditional crafts, textiles, and local delicacies. If you're looking for a more upscale shopping experience, East Coast Mall and Berjaya Megamall are the perfect destinations, with their extensive selection of high-end fashion stores and gourmet restaurants. Gio Mall and Kuantan Parade are also nearby, offering a variety of shops and entertainment options. Whether you're in search of the latest fashion trends or unique souvenirs, the shopping landmarks surrounding Swiss-Belhotel Kuantan are sure to satisfy your retail cravings.
Affordable Luxury: Experience Comfort at a Great Value at Swiss-Belhotel Kuantan
Discover the perfect blend of luxury and affordability at Swiss-Belhotel Kuantan, where you can enjoy a comfortable stay without breaking the bank. With an average room price of just $48, Swiss-Belhotel Kuantan offers exceptional value for money compared to the average price of a hotel room in Kuantan, which stands at $49.
At Swiss-Belhotel Kuantan, you can expect nothing less than top-notch amenities and services that will make your stay truly memorable. From spacious and elegantly designed rooms to modern facilities such as a fitness center, swimming pool, and on-site dining options, this hotel has everything you need for a delightful stay. Whether you're visiting Kuantan for business or leisure, Swiss-Belhotel Kuantan offers a comfortable and affordable haven for all travelers.
Fantastic Facilities and Spacious Rooms for an Unforgettable Stay
Swiss-Belhotel Kuantan has received rave reviews from its delighted guests who were captivated by the fantastic facilities and spacious rooms. The hotel's pool is a highlight, with its stunning beauty and a separate kids pool that guarantees endless fun and excitement for the little ones. The hotel is truly a great choice for everyone, offering a wide range of amenities that cater to guests of all ages. From the moment you step into the hotel, you'll be greeted by friendly and accommodating staff who will ensure that your stay is nothing short of perfect. With its great facilities, kids-friendly environment, and spacious rooms, Swiss-Belhotel Kuantan is definitely a hotel worth visiting again in the future.
Exceptional Customer Ratings at Swiss-Belhotel Kuantan
Swiss-Belhotel Kuantan in Kuantan, Malaysia has received outstanding customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.7, this hotel has proven to exceed guests' expectations in various aspects.
One of the standout features of Swiss-Belhotel Kuantan is its excellent value. With a remarkable rating of 8.6 for value, guests can enjoy a comfortable and luxurious experience without breaking the bank. The hotel offers competitive rates without compromising on quality, making it an ideal choice for both budget-conscious travelers and those seeking a touch of luxury.
The hotel's facilities also receive high praise, with a rating of 8.7. Guests can indulge in a range of amenities, including a well-equipped fitness center, a refreshing outdoor pool, and a relaxing spa. Whether you're looking to stay active or unwind after a long day of exploring, Swiss-Belhotel Kuantan has you covered.
In addition to its impressive facilities, the hotel's cleanliness is also highly rated, with a score of 8.8. Guests can expect immaculate rooms and pristine public areas, ensuring a comfortable and hygienic stay. The dedicated housekeeping staff goes above and beyond to maintain a high standard of cleanliness throughout the hotel, leaving guests feeling refreshed and satisfied.
Furthermore, Swiss-Belhotel Kuantan's prime location is another reason why it receives rave reviews, with a rating of 8.8. Situated in the heart of Kuantan, guests have easy access to popular attractions, shopping centers, and dining options. Whether you're in town for business or leisure, this hotel's convenient location ensures that you're never far from the action.
Last but not least, the staff performance at Swiss-Belhotel Kuantan is exceptional, with a rating of 8.8. The friendly and attentive staff members are dedicated to providing top-notch service, ensuring that every guest feels welcomed and well taken care of. Whether you need assistance with your accommodation or recommendations for local attractions, the staff is always ready to go the extra mile to make your stay truly memorable.
With such outstanding customer ratings in various categories, Swiss-Belhotel Kuantan stands out as a top choice for travelers seeking a remarkable stay in Kuantan, Malaysia. From its excellent value and impressive facilities to its prime location and exceptional staff performance, this hotel offers a truly unforgettable experience.
Excellent8.8
Facilities
Excellent9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.
Please note that any special requests (extra bed, early check-in, late check-out, room upgrade, extra in-room amenities, valet parking, extra breakfast, and room decoration) are subject to availability and additional charges may apply.
Thank you in advance for your cooperation.
Provided by verified guests of
Excellent
Show reviews that mention
What I Liked: 1. The rooms were clean, comfortable, and well-equipped, making it easy to relax during our stay. 2. The hotel staff was polite and tried their best to assist us whenever needed. 3. Its location was convenient, with easy access to nearby attractions and dining options. What Could Be Improved: 1. Late Check-In: Despite arriving after 3 PM, we were informed that our room wasn’t ready, which caused unnecessary waiting. This was quite frustrating and not up to the standards I expected. 2. Pool Facilities: The pool experience was underwhelming for several reasons. The pool is shared between hotel guests and residents, making it crowded and less relaxing. There were limited seating options, and the overall ambiance did not meet expectations.
Hi, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We have initiated the process to address these concerns. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that reflects the standards we aim to uphold. Thank you for your understanding.
Had a wonderful 2D1N experience at Swiss-Belhotel. The room was incredibly spacious and the layout was extremely practical, making my stay comfortable and hassle-free. The check-in and check-out processes were quick and efficient, with no long waits and I never had to wait long for the elevator. The staff were exceptionally friendly and welcoming, which really added to the overall positive atmosphere of the hotel. I will definitely be returning and highly recommend this place for a stress-free stay!
Hi Siti, Terima kasih atas komen dan skor yang diberikan. Kami sangat gembira mendengar bahawa anda sangat berpuas hati dengan pengalaman sepanjang menginap di sini. Semoga anda akan berkunjung lagi ke tempat kami pada masa akan datang. Jaga diri!
This hotel is shared with residence with separate access. The bad experience begin at my arrival. The drop off area very crowded and no specific area to drop off. Drop off area is not covered, can u imagine if its raining season? Then, bell boy not ready while car arrive. Need to walk to front desk and request. All the vallet parking area in front is full. For MPV car like alphard and vellfire to park at level 1-3 above, really scary. The path to going up from floor to floor is too small, im not sure how PBT or Architect can approved the design. And event while duriny construction, did the engineer ever think about the comfort of end user. My car got scratch while going down due to the degree of the ramp a bit sharp. Im using standard mpv . Not lowered mpv. (I dont have a choice due to vallet parking already full) The food taste i can give 5 star. Its delicious. But the option not so much. But its worth the price. Room is huge with nice seaview. Room comfort and nice. The problem is, lift always wet when a lot of child and kids user after swiiming pool time. Hotel shall put i staff to ensure only dry cloth before used lift. Signboard is there, but need security or staff to control. Kids pool and swmming pool a bit crowded with no place or chair for parent to sit and relax. Then the platform is damage at some location and give danger to kids. Just put a tape. For me, should be closed the area and do the proper maintenance 1st. Then , game room have aircond but no remote. No suis to on the aircond. Last but not lease, the staff at front and cafe shall attend softskill and communication skill to improve the hotel experience. Will i repeat? I think no. I will try other option that will worth the price i paid for
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We have initiated the process to address these concerns. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that reflects the standards we aim to uphold. Thank you for your understanding.
Staff - Extremely friendly and attentive. Not much else needed to be said. - Check -in & check-out was seamless. 5/5 Room - Generally clean but many crevices and corners were neglected/ignored during cleaning and has dirt buildup. - Most glass surfaces were either not cleaned properly or not cleaned at all. - Unsure why face & hand towels need to be requested instead of being standard towel sets? But housekeeping were more than happy to provide upon request. All towels were fresh, cleans, and unscented (no foul odours). - Spare pillow in the room was dusty. But housekeeping was more than happy to replace them immediately. 4/5 Swimming Pool - Extremely poorly maintained & dangerous. - 60% of the wooden planks used as flooring were rotten or broken. Mended with only temporary fixes like duct-tapes and more ply wood. - Poor pool designs neglecting the importance of in-pool steps and only had pool-side ladders. Not suitable for older folks, pregnant ladies, young children (who aren't so brave and agile), and people with disabilities. - Some tiles around pool area are very slippery when wet. - Pool staff are very attentive and alert. - Towels provided at the pool are clean and fresh. - When arrive early the pool (water) is clean. 2/5 Food - Excellent breakfast spread. Not too extravagant. - Speedy refills. - Unsure why "sandwich condiments" were not placed right beside the breads. 5/5 Location - Stone's throw away from town and most of the famously sought-after food places are only about 10-20 minutes drive away. - Quiet area but streets are very well lit. - Parking is abundant. 5/5 Beach - Very muddy and dirty. - Don't expect to lay out a picnic mat to bask in the sun. - Not easily accessible especially for older folks, pregnant ladies, small children, and people with disabilities. - Surrounding entrances to the beach seems to be sealed off for concrete developments. - Best to just travel 20+minutes north to Berserah Beach. Much cleaner and much more easil
Hi Max, Thank you for taking the time to share your feedback with us. We're sorry to hear that your stay with us didn't meet your expectations. We take all guest feedback seriously and will use it to make improvements where necessary. We hope to have the opportunity to show you a better experience in the future. Take care and have a nice day ahead.
Free Wi-Fi in all rooms!
Sauna
Air conditioning
Daily housekeeping
Repeat? Maybe yes”
Stayed for 2days 1night during weekend. Hotel ni perlukan depo cash, so makesure prepare beforehand ya. Parking free, no need access card/tng but limited. Staffs,guards mostly malay so its easy to communicate. The guards mostly so friendly :) cleanliness is fine but i found 1 leftover food (fries) in my room hehe but sokay small matter. & for me yg best is bilik ada kipas! So love since lemas kadang tidur aircond. & for other facilities such pool,etc & breakfast - no review since we didnt go. Maybe next time. Ok thats all my honest review. Repeat? Maybe yes ;)
Hi Eyfa, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We have initiated the process to address these concerns. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that reflects the standards we aim to uphold. Thank you for your understanding.