2024
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Awarded as a top choice of Agoda travelers in 2024.

Swiss-Belhotel Kuantan

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Tanjung Lumpur 1, Kuantan Waterfront Resort City, Kuantan City, Kuantan, Malaysia, 26060

Highlights

Excellent room comfort & quality

Good location, the room is big, will be there again.
Location

Good location, the room is big, will be there again.
Great for Children

This hotel is kids friendly.
Great food & dining

Makanan pon sedap,
Rated highly by Business travelers

Facilities

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Sauna

About us

Enjoy a getaway at Swiss-Belhotel Kuantan with a chic infinity pool and stunning sea views. The hotel offers a family-friendly atmosphere, a kid's water playground, and on-site ATV rentals for adventurers. Savor unforgettable meals at the restaurant, catering to all tastes. Swiss-Belhotel Kuantan, located in Kuantan City, is surrounded by local markets, stunning beaches like Teluk Cempedak, and cultural sites. Enjoy the ocean-view pool, a restaurant, and sauna. Stylish rooms offer complimentary Wi-Fi, air conditioning, and many have private balconies with beach views. The hotel is 1.8 km from Masjid Sultan Ahmad Shah and 1.5 km from Taman Esplanade, making it perfect for exploring Kuantan. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

41 travelers have booked today.

Location 9.0
Cleanliness 8.9
Service 8.9
Facilities 8.8

Based on 26,844 verified reviews

Location

9.0

Cleanliness

8.9

Service

8.9

Facilities

8.8

Value for money

8.8

See map

9.0Exceptional

Location rating score

Exceptional location - 1.32 kilometers from city center
Parking
FREE
Popular landmarks
Taman Esplanade
1.5 km
Masjid Sultan Ahmad Shah
1.8 km
Berjaya Megamall
2.1 km
East Coast Mall
2.6 km
Teluk Cempedak Beach
3.6 km
Closest landmarks
KPJ Pahang Specialist Hospital
460 m
Taman Gelora
850 m
Kuantan Recreational Parks
1.1 km
Kumpulan Wang Simpanan Pekerja Kuantan
1.5 km
Taman Esplanade
1.5 km

Good to know

Value for money8.8
Location rating9.0
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport14.1 km

Select your room

1/16

Family Sea View

80 m²/861 ft²
Max 4 adults
2 single beds and 1 king bed
Fits groups

8.6

Excellent

Room comfort and quality

Sea view

2 bathrooms

1/14

Family Room City View

80 m²/861 ft²
Max 4 adults
1 king bed and 2 single beds
Fits groups

8.7

Excellent

Room comfort and quality

City view

2 bathrooms

1/13

Sea View King Studio

38 m²/409 ft²
Max 2 adults
1 king bed

8.8

Excellent

Room comfort and quality

Sea view

1/10

City View Twin Studio

38 m²/409 ft²
Max 2 adults
2 single beds
Preferred by Couples

8.9

Excellent

Room comfort and quality

City view

1/10

Deluxe Ocean View

39 m²/420 ft²
Max 2 adults
1 king bed

8.8

Excellent

Room comfort and quality

Sea view

1/10

Premier Ocean View Suite

81 m²/872 ft²
Max 4 adults
2 single beds and 1 king bed
Fits groups

Sea view

1/7

Regal Suite

58 m²/624 ft²
Max 2 adults
1 king bed

Sea view

1/4

Regal Ocean View Suite

Max 3 adults
1 king bed

Beach view

1/3

Premier Ocean View Suite

81 m²/872 ft²
Max 5 adults
1 double bed

Ocean view

1/1

Regal Suite with Sea View

58 m²/624 ft²
Max 3 adults
1 king bed

Sea view

Frequently asked questions

The average room rate for Swiss-Belhotel Kuantan in the past month is 306.53 MYR, compared to city's average of 195.71 MYR.

Verified guests that stayed at Swiss-Belhotel Kuantan have given this property a rating of 8.982 for its remarkable location as the major highlight for their stay.

Verified solo travelers that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.9. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.9. You can look up on more descriptive customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.6. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.8. You can look into more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Swiss-Belhotel Kuantan an average rating of 8.7. You can find more in depth customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

Swiss-Belhotel Kuantan is situated within Kuantan City, which makes it effortlessly close to natural points of interest including Taman Esplanade and Bukit Pelindung Recreational Forest.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated time frame may be charged an additional fee.

More about Swiss-Belhotel Kuantan

More about Swiss-Belhotel Kuantan

Experience Modern Comfort at Swiss-Belhotel Kuantan

Welcome to Swiss-Belhotel Kuantan, a contemporary 4-star hotel conveniently located in the vibrant city of Kuantan, Malaysia. With its modern amenities and excellent service, this hotel offers a comfortable and enjoyable stay for both business and leisure travelers. Swiss-Belhotel Kuantan boasts a total of 366 well-appointed rooms, providing guests with a wide range of accommodation options to suit their preferences. Each room is designed with modern furnishings and stylish decor, creating a relaxing ambiance for guests to unwind after a long day of exploring the city or attending business meetings. Whether you choose a cozy standard room or a spacious suite, you can expect a comfortable and restful stay. Conveniently situated just 30 minutes away from the airport, Swiss-Belhotel Kuantan offers easy access to the city's major attractions and business districts. Whether you're visiting for business or pleasure, you'll appreciate the hotel's strategic location, making it a perfect base for exploring all that Kuantan has to offer. Check-in at Swiss-Belhotel Kuantan begins at 03:00 PM, allowing you ample time to settle in and make yourself at home. The check-out time is until 12:00 PM, giving you a leisurely morning to enjoy breakfast or wrap up any last-minute tasks before your departure. Families with children are warmly welcomed at Swiss-Belhotel Kuantan. The hotel's child policy allows children between the ages of 2 to 12 to stay free of charge, making it an ideal choice for families traveling with young ones. With its family-friendly amenities and comfortable accommodations, Swiss-Belhotel Kuantan ensures a memorable stay for guests of all ages. Experience modern comfort and warm hospitality at Swiss-Belhotel Kuantan. Book your stay today and discover the perfect blend of convenience, comfort, and style in the heart of Kuantan, Malaysia.

Unwind and Indulge in Swiss-Belhotel Kuantan's Entertainment Facilities

Swiss-Belhotel Kuantan offers a range of entertainment facilities to ensure a memorable and enjoyable stay for guests. Whether you're looking to relax and rejuvenate or socialize with fellow travelers, this hotel has you covered. After a long day of exploring the city or attending business meetings, take some time to unwind in the sauna. The sauna at Swiss-Belhotel Kuantan provides a tranquil and soothing environment, allowing you to release stress and rejuvenate your body and mind. Step into the sauna and let the heat envelop you, melting away any tension and leaving you feeling refreshed and revitalized. For those looking to socialize and connect with other guests, the shared lounge/TV area is the perfect spot. Gather with friends or fellow travelers in this cozy and inviting space, where you can relax on comfortable sofas and catch up on your favorite shows or watch a movie on the large TV screen. Share stories, exchange travel tips, or simply enjoy each other's company in this communal area. Swiss-Belhotel Kuantan understands the importance of entertainment and relaxation during your stay, and their sauna and shared lounge/TV area provide the perfect settings for both. Whether you want to unwind in the sauna or socialize in the shared lounge, these facilities will enhance your overall experience at the hotel.

Stay Active at Swiss-Belhotel Kuantan's State-of-the-Art Sports Facilities

At Swiss-Belhotel Kuantan, we understand the importance of staying active even while traveling. That's why we offer an exceptional range of sports facilities to cater to our guests' fitness needs. Our well-equipped fitness center is perfect for those looking to maintain their exercise routine or kickstart a new one. With a variety of modern cardio machines, weightlifting equipment, and dedicated spaces for stretching and core exercises, our fitness center provides everything you need for a comprehensive workout. For those who prefer outdoor activities, our hotel also offers a free fitness center where you can enjoy a game of tennis or basketball. Challenge your friends or family to a friendly match on our well-maintained tennis court, or showcase your basketball skills on our court. Whether you're a seasoned player or just looking to have some fun, our sports facilities are sure to keep you entertained and active throughout your stay. With Swiss-Belhotel Kuantan's state-of-the-art sports facilities, you can maintain your fitness regime or indulge in some friendly competition during your visit. Stay active and make the most of your stay with us!

Convenience Facilities at Swiss-Belhotel Kuantan

Swiss-Belhotel Kuantan offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With room service available, guests can enjoy delicious meals and snacks in the comfort of their own rooms, making dining a convenient and enjoyable experience. The hotel also provides safety deposit boxes, allowing guests to store their valuables securely during their stay. For those who need to stay connected, Swiss-Belhotel Kuantan offers Wi-Fi in public areas, ensuring that guests can easily access the internet and stay connected with family, friends, or work. Additionally, the hotel provides free Wi-Fi in all rooms, allowing guests to enjoy seamless internet connectivity throughout their stay. Furthermore, Swiss-Belhotel Kuantan understands the needs of all its guests and provides a designated smoking area for those who smoke. This ensures a comfortable and smoke-free environment for non-smoking guests. To make guests' stay even more convenient, the hotel offers luggage storage facilities, allowing guests to securely store their belongings before check-in or after check-out. Finally, with daily housekeeping services, guests can enjoy a clean and tidy room throughout their stay, ensuring a comfortable and relaxing experience. With these convenient facilities, Swiss-Belhotel Kuantan aims to provide a seamless and enjoyable stay for all its guests.

Convenient Transport Facilities at Swiss-Belhotel Kuantan

Swiss-Belhotel Kuantan offers a range of convenient transport facilities to ensure a hassle-free stay for guests. With valet parking available, guests can simply drop off their vehicles at the hotel entrance and have them securely parked by the friendly hotel staff. For those who prefer to park their own vehicles, the hotel also provides a spacious car park free of charge. Whether you are traveling with your own car or renting one, rest assured that parking will not be an issue at Swiss-Belhotel Kuantan. Please note that car park charges may apply for non-hotel guests.

Indulge in a Culinary Delight at Swiss-Belhotel Kuantan

At Swiss-Belhotel Kuantan, dining is a delightful experience that caters to every palate. With a range of dining facilities available, guests can enjoy a variety of culinary delights throughout their stay. The hotel boasts a stylish and contemporary restaurant that offers a diverse menu of international and local dishes. Whether you're craving traditional Malaysian cuisine or international favorites, the restaurant is sure to satisfy your taste buds. For those who prefer the convenience of dining in the comfort of their own room, Swiss-Belhotel Kuantan also offers room service. Guests can enjoy a delicious meal delivered straight to their door, allowing them to relax and indulge in a private dining experience. In addition to the restaurant and room service, Swiss-Belhotel Kuantan is proud to offer a halal restaurant. This ensures that Muslim guests can dine with peace of mind, knowing that all dishes are prepared in accordance with Islamic dietary requirements. To start the day off right, guests can enjoy a scrumptious breakfast buffet. With a wide selection of hot and cold dishes, fresh fruits, pastries, and beverages, there's something to suit every taste. The breakfast buffet is the perfect way to fuel up for a day of exploring or business meetings. With its range of dining facilities, Swiss-Belhotel Kuantan ensures that guests have a memorable and satisfying dining experience during their stay.

Luxurious and Spacious Rooms at Swiss-Belhotel Kuantan

Experience comfort and elegance at Swiss-Belhotel Kuantan with their range of luxurious and spacious rooms. Whether you are traveling solo, with a partner, or with your family, this hotel has the perfect accommodation to suit your needs. The City View Twin Studio offers a generous space of 38 square meters, featuring 2 comfortable single beds. For those seeking a breathtaking view of the ocean, the Deluxe Ocean View room provides 39 square meters of space with a plush king bed. Families will appreciate the Family Room City View and Family Sea View, both offering a spacious 80 square meters with the option of 2 single beds or 1 king bed. Booking these exquisite rooms on Agoda ensures that you not only get the best prices but also a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and secure your booking in just a few clicks. So why wait? Book your stay at Swiss-Belhotel Kuantan on Agoda and indulge in a luxurious retreat with unbeatable convenience.

Discover the Vibrant Charm of Kuantan City

Nestled in the heart of Kuantan, Malaysia, Swiss-Belhotel Kuantan offers an ideal base to explore the vibrant charm of Kuantan City. Known as the capital of the Pahang state, this coastal city is a melting pot of cultural heritage and natural beauty. Step outside the hotel and immerse yourself in the rich history and cultural diversity of Kuantan City. Explore the iconic Sultan Ahmad Shah State Mosque, a magnificent architectural masterpiece that showcases Islamic design and craftsmanship. Visit the charming Masjid Sultan Ahmad I Mosque, a historical landmark that dates back to the 19th century, and marvel at its intricate detailing. For nature lovers, Kuantan City is a gateway to stunning landscapes and breathtaking beaches. Take a short drive to Teluk Cempedak, a popular beach destination known for its golden sands and clear blue waters. Relax under the shade of palm trees, indulge in water sports, or simply soak up the sun while enjoying the picturesque views. Food enthusiasts will be delighted by the diverse culinary scene in Kuantan City. Sample local delicacies such as Nasi Lemak, a fragrant rice dish served with sambal, anchovies, peanuts, and a variety of side dishes. Don't miss the opportunity to try the famous Ikan Bakar, grilled fish marinated in a flavorful blend of spices. Whether you're seeking cultural exploration, outdoor adventures, or culinary delights, Kuantan City has it all. Experience the vibrant charm of this coastal gem during your stay at Swiss-Belhotel Kuantan.

Convenient Transportation Options from the Nearest Airports to Swiss-Belhotel Kuantan

Swiss-Belhotel Kuantan, located in Kuantan City, Kuantan, Malaysia, offers convenient transportation options for guests arriving at the nearest airports. If you are flying into Kuantan Airport, the hotel is just a 25-minute drive away. Upon arrival, you can easily find taxis and ride-hailing services available at the airport. Alternatively, you can arrange for an airport transfer service with Swiss-Belhotel Kuantan for a hassle-free journey to the hotel. The hotel's concierge can assist you with booking this service. For travelers arriving at Sultan Ahmad Shah Airport in Kuantan, Swiss-Belhotel Kuantan is approximately a 15-minute drive away. Taxis and ride-hailing services are readily available at the airport, ensuring a smooth and convenient transfer to the hotel. If you prefer a pre-arranged transfer, you can contact the hotel in advance to arrange for an airport pick-up. No matter which airport you arrive at, Swiss-Belhotel Kuantan offers various transportation options to ensure a seamless journey to the hotel. With its convenient location and easy access to transportation, guests can quickly reach the hotel and start their Kuantan adventure.

Explore the Vibrant Surroundings of Swiss-Belhotel Kuantan

Situated in the heart of Kuantan, Swiss-Belhotel Kuantan offers a convenient base for exploring the vibrant surroundings. Just a stone's throw away from the hotel, you'll find several notable landmarks and attractions to enhance your stay. One of the prominent landmarks in the vicinity is Masjid Sultan Ahmad Shah, a stunning mosque known for its intricate architecture and serene atmosphere. Take a moment to admire the grandeur of this religious site and soak in the peaceful ambiance. For nature enthusiasts, Taman Esplanade is a must-visit attraction. This beautiful park offers a picturesque setting with lush greenery, scenic walking paths, and a tranquil lake. It's the perfect spot for a leisurely stroll or a picnic with family and friends. If you're in the mood for some retail therapy, head over to Tanjung Harapan, a bustling shopping district located nearby. Here, you'll find a variety of shops, boutiques, and local vendors selling everything from fashion and accessories to souvenirs and handicrafts. For those traveling with children, Playground Kuantan Jaya is a fantastic place to let the little ones burn off some energy. This well-maintained playground features various play equipment and is sure to keep the kids entertained for hours. Additionally, the hotel's convenient location provides easy access to essential amenities such as Waston and Giant, perfect for any last-minute shopping needs. If you're interested in exploring the local culture and craftsmanship, make sure to visit FAUZIAH JAAL JEWELLERY. This renowned jewelry store showcases exquisite pieces inspired by Malaysian heritage, making it an ideal place to find a unique souvenir or a special gift. Other nearby attractions include Masjid Saidina Ali, Taman Fasa 2, and Chan Cheng Hoong Dr., each offering its own charm and allure. With its prime location amidst these landmarks and attractions, Swiss-Belhotel Kuantan ensures that you'll have a memorable and enriching experience during your stay.

A Culinary Adventure in the Vicinity

Swiss-Belhotel Kuantan is surrounded by an array of enticing dining options that will satisfy even the most discerning palates. Just a short stroll away, guests can indulge in the mouthwatering seafood dishes at Restoran Ana Ikan Bakar Petai, where the aromatic grilled fish is a must-try. For those craving authentic Malaysian flavors, Restoran Satay Zul offers succulent skewered meats served with rich peanut sauce. If you're in the mood for Thai cuisine, Restoran Sara Thai Kitchen (Jalan Gambut Branch) serves up fragrant and flavorful dishes that will transport you to the streets of Bangkok. For a unique dining experience, Atmosphere Industry offers a fusion of Western and Asian cuisines in a trendy and modern setting. Nasi Ulam D'Pondok is a local favorite, serving traditional Malay dishes like nasi ulam, a fragrant rice dish mixed with herbs and spices. Dallah Restaurant is the perfect spot for those seeking Arabian flavors, with its delectable Middle Eastern dishes. Rimba by Loft is a charming cafe nestled in a lush green garden, offering a variety of Western and Asian delights. Restoran Alif Curry House is a go-to for authentic Indian cuisine, with its flavorful curries and aromatic biryanis. Akob Patin House is a hidden gem that specializes in the local delicacy, patin fish, cooked in various mouthwatering styles. Finally, for a taste of something sweet, Golden Appam Corner is a must-visit, serving up delicious and crispy appams, a traditional Indian pancake. With such a diverse range of culinary delights just steps away from the hotel, guests at Swiss-Belhotel Kuantan are spoiled for choice when it comes to dining options.

Shop 'til you drop in Kuantan

Swiss-Belhotel Kuantan is conveniently located near a plethora of shopping landmarks, making it an ideal choice for shopaholics. Just a short distance away, you'll find Cowboy, a vibrant shopping complex offering a wide range of products, from fashion and accessories to electronics and home decor. Kuantan City Mall is another popular destination, featuring a mix of local boutiques and international brands. For a taste of local culture, head to Mahkota Square, where you can browse through traditional crafts, textiles, and local delicacies. If you're looking for a more upscale shopping experience, East Coast Mall and Berjaya Megamall are the perfect destinations, with their extensive selection of high-end fashion stores and gourmet restaurants. Gio Mall and Kuantan Parade are also nearby, offering a variety of shops and entertainment options. Whether you're in search of the latest fashion trends or unique souvenirs, the shopping landmarks surrounding Swiss-Belhotel Kuantan are sure to satisfy your retail cravings.

Affordable Luxury: Experience Comfort at a Great Value at Swiss-Belhotel Kuantan

Discover the perfect blend of luxury and affordability at Swiss-Belhotel Kuantan, where you can enjoy a comfortable stay without breaking the bank. With an average room price of just $48, Swiss-Belhotel Kuantan offers exceptional value for money compared to the average price of a hotel room in Kuantan, which stands at $49. At Swiss-Belhotel Kuantan, you can expect nothing less than top-notch amenities and services that will make your stay truly memorable. From spacious and elegantly designed rooms to modern facilities such as a fitness center, swimming pool, and on-site dining options, this hotel has everything you need for a delightful stay. Whether you're visiting Kuantan for business or leisure, Swiss-Belhotel Kuantan offers a comfortable and affordable haven for all travelers.

Fantastic Facilities and Spacious Rooms for an Unforgettable Stay

Swiss-Belhotel Kuantan has received rave reviews from its delighted guests who were captivated by the fantastic facilities and spacious rooms. The hotel's pool is a highlight, with its stunning beauty and a separate kids pool that guarantees endless fun and excitement for the little ones. The hotel is truly a great choice for everyone, offering a wide range of amenities that cater to guests of all ages. From the moment you step into the hotel, you'll be greeted by friendly and accommodating staff who will ensure that your stay is nothing short of perfect. With its great facilities, kids-friendly environment, and spacious rooms, Swiss-Belhotel Kuantan is definitely a hotel worth visiting again in the future.

Exceptional Customer Ratings at Swiss-Belhotel Kuantan

Swiss-Belhotel Kuantan in Kuantan, Malaysia has received outstanding customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.7, this hotel has proven to exceed guests' expectations in various aspects. One of the standout features of Swiss-Belhotel Kuantan is its excellent value. With a remarkable rating of 8.6 for value, guests can enjoy a comfortable and luxurious experience without breaking the bank. The hotel offers competitive rates without compromising on quality, making it an ideal choice for both budget-conscious travelers and those seeking a touch of luxury. The hotel's facilities also receive high praise, with a rating of 8.7. Guests can indulge in a range of amenities, including a well-equipped fitness center, a refreshing outdoor pool, and a relaxing spa. Whether you're looking to stay active or unwind after a long day of exploring, Swiss-Belhotel Kuantan has you covered. In addition to its impressive facilities, the hotel's cleanliness is also highly rated, with a score of 8.8. Guests can expect immaculate rooms and pristine public areas, ensuring a comfortable and hygienic stay. The dedicated housekeeping staff goes above and beyond to maintain a high standard of cleanliness throughout the hotel, leaving guests feeling refreshed and satisfied. Furthermore, Swiss-Belhotel Kuantan's prime location is another reason why it receives rave reviews, with a rating of 8.8. Situated in the heart of Kuantan, guests have easy access to popular attractions, shopping centers, and dining options. Whether you're in town for business or leisure, this hotel's convenient location ensures that you're never far from the action. Last but not least, the staff performance at Swiss-Belhotel Kuantan is exceptional, with a rating of 8.8. The friendly and attentive staff members are dedicated to providing top-notch service, ensuring that every guest feels welcomed and well taken care of. Whether you need assistance with your accommodation or recommendations for local attractions, the staff is always ready to go the extra mile to make your stay truly memorable. With such outstanding customer ratings in various categories, Swiss-Belhotel Kuantan stands out as a top choice for travelers seeking a remarkable stay in Kuantan, Malaysia. From its excellent value and impressive facilities to its prime location and exceptional staff performance, this hotel offers a truly unforgettable experience.

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Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Pool with view
  • Sauna
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Location

Jalan Tanjung Lumpur 1, Kuantan Waterfront Resort City, Kuantan City, Kuantan, Malaysia, 26060

Excellent9.0

Location

Airports
  • Sultan Haji Ahmad Shah Airport (KUA)
    14.1 km
  • Sultan Mahmud Airport (TGG)
    177.5 km
Public transportation
  • Terminal Sentral Kuantan Bus Station
    7.2 km
  • ECRL STN12 Stesen Kota SAS Station
    8.8 km
Hospital or clinic
  • KPJ Pahang Specialist Hospital
    460 m
Shopping
  • East Coast Mall
    2.6 km
Convenience store
  • 2N Shop
    730 m
Cash withdrawal
  • ATM
    620 m

What's nearby

Popular landmarks
  • Taman Esplanade
    1.5 km
  • Masjid Sultan Ahmad Shah
    1.8 km
  • Berjaya Megamall
    2.1 km
  • East Coast Mall
    2.6 km
  • Teluk Cempedak Beach
    3.6 km
  • Bukit Pelindung Recreational Forest
    5.4 km
  • Sungai Pandan Waterfall
    21.7 km
  • Bukit Gambang Waterpark Resort
    33.6 km
Nearby landmarks
  • KPJ Pahang Specialist Hospital
    460 m
  • Taman Gelora
    850 m
  • Kuantan Recreational Parks
    1.1 km
  • Kumpulan Wang Simpanan Pekerja Kuantan
    1.5 km
  • Taman Esplanade
    1.5 km
  • Pahang Pharmacy Sdn Bhd
    1.5 km
  • Pejabat Ketua Pengarah Tanah Dan Galian
    1.5 km
  • Standard Charted bank Kuantan
    1.5 km
  • Lembaga Tabung Haji
    1.5 km
  • Laman Teruntum
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please be informed that the State of Pahang has imposed Sustainability Charge at RM3.00 / room/day to all hotel residents effective 1st January 2022 in accordance to Hotel (Pahang) Regulation 2021.
  • Extra amenities will be chargeable upon request.
  • Breakfast description on how many pax that the room price included. If the occupancy is more than 4 persons, breakfast will be charged separately at the counter.
  • A cash or credit card security deposit of MYR 100.00 is required upon check-in. The deposit will be refunded upon check-out, subject to the inspection or additional request from the property.
  • As announced by the Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. The Tourism Tax rate is 10 RM per room per night
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from00:00
  • Check-in until00:00
Getting around
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)36 MYR
The property
  • Year property opened2020
  • Number of floors27
  • Number of rooms 366
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges0

Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Please note that any special requests (extra bed, early check-in, late check-out, room upgrade, extra in-room amenities, valet parking, extra breakfast, and room decoration) are subject to availability and additional charges may apply.

Thank you in advance for your cooperation.

Reviews of Swiss-Belhotel Kuantan from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 9.2
  • 10
  • 10
  • 10
  • 10
  • 9.6
  • 8.0
  • 9.6
  • 7.6

Most recent

  • Location score 9 out of 10 and is a high score in Kuantan
    Location9.0
  • Cleanliness score 8.9 out of 10 and is a high score in Kuantan
    Cleanliness8.9
  • Service score 8.9 out of 10 and is a high score in Kuantan
    Service8.9
  • Facilities score 8.8 out of 10 and is a high score in Kuantan
    Facilities8.8
  • Value for money score 8.8 out of 10 and is a high score in Kuantan
    Value for money8.8
High score for Kuantan

Rating

9+ Exceptional (5,195)
8-9 Excellent (966)
7-8 Very Good (1,494)
6-7 Good (324)
<6 Below Expectation (697)

Review summary

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The hotel boasts excellent and friendly staff, spacious and clean rooms with great sea views. The breakfast offers a variety of options including fresh sourdough bread and croissants. The hotel's location is highly regarded as it's situated near the beach, city center, and best restaurants and cafes.

Few guests have reported issues with the swimming pool, which requires upgrading. A handful of reviews mention room cleanliness could be improved.

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Show reviews that mention 

Cleanliness

Mentioned in 624 reviews
sentiment-positive-indicator
71% Positive
sentiment-negative-indicator
28% Unfavourable

Room view

Mentioned in 473 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Service

Mentioned in 462 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
24% Unfavourable

Pool

Mentioned in 444 reviews
sentiment-positive-indicator
67% Positive
sentiment-negative-indicator
32% Unfavourable

Room size

Mentioned in 440 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Location

Mentioned in 433 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Breakfast

Mentioned in 357 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
24% Unfavourable

Room comfort

Mentioned in 232 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Parking

Mentioned in 203 reviews
sentiment-positive-indicator
55% Positive
sentiment-negative-indicator
44% Unfavourable
Showing 8,676 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    NORAZLINA from Malaysia
    Family with teens
    Sea View King Studio
    Stayed 1 night in July 2025

    “Always a Wonderful Stay!”

    This is not our first time staying at Swiss-Belhotel Kuantan, and every time we return, the hotel never fails to impress us with its consistently superb service. From the moment we arrive, we are always greeted with warm smiles and genuine hospitality that make us feel truly welcome. A special mention goes to the entire team – from the ever-polite and helpful guard at the entrance, to the staff managing traffic flow so smoothly, and of course, the wonderful front desk team who handle check-in so quickly and efficiently. Everything runs like clockwork, which makes for a stress-free start to our stay. The cleanliness of the hotel is absolutely top-notch. The rooms, common areas, and facilities are always spotless and well-maintained, creating a comfortable and relaxing environment throughout our visit. Thank you, Swiss-Belhotel Kuantan, for once again making our stay feel like home. Your exceptional service and friendly staff never go unnoticed. We will definitely continue to choose this hotel whenever we are in Kuantan. Highly recommended!

    Reviewed July 18, 2025

    Hi Norazlina, It's wonderful to hear that you enjoyed your stay with us! We strive to Thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!

    Responded July 18, 2025
    Swiss-Belhotel Kuantan
  2. 8.4
    Excellent
    mohd from Malaysia
    Family with young children
    Sea View King Studio
    Stayed 2 nights in November 2025

    “⭐⭐⭐⭐☆ 4/5 – Comfortable Stay but Facilities Need Better Maintenance”

    I had a pleasant stay at Swiss-Belhotel Kuantan. The room was comfortable with a nice view and a relaxing ambiance. However, I would suggest upgrading the toiletries — such as the shampoo and body wash — to better match the usual Swiss-Belhotel standard. The room also had plenty of empty space, so adding a 2½-seater sofa would make the layout feel more complete and proportionate to the TV size. The check-in and check-out process was smooth, and the staff were polite, attentive, and well-mannered throughout my stay. Breakfast was decent, but it would be even better if the hotel could introduce more local dishes. Having traditional Kuantan or Pahang specialties would add character and make the dining experience more memorable for guests. There is also room for improvement in terms of facilities and safety. At Level 5, the toilet area has a nice open-air concept and generally looks good, but some repair work is clearly needed. It’s a bit disappointing to see a well-designed facility affected by poor maintenance. The pool area needs urgent attention as well. There were several safety issues — for example, the kids’ slide pool had a broken pillar, which is quite dangerous. Some equipment had moss buildup, posing a slip hazard, and the flooring around the pool had visible cracks that should be repaired. Overall, Swiss-Belhotel Kuantan offers a comfortable stay with great potential. With better upkeep, stronger maintenance, and improved safety measures, it could easily become one of the top stays in the area.

    Reviewed November 18, 2025

    Dear Guest, Thank you for taking your time to address this with us. First of all, please accept our apologies for the shortcoming. We will address this to respective department for corrective action to be taken. We will improve based on guest's comments for a better guest experience in the future. Have a nice day ahead and take care.

    Responded November 19, 2025
    Swiss-Belhotel Kuantan
  3. 10.0
    Exceptional
    Hossein from Australia
    Solo traveler
    City View Twin Studio
    Stayed 3 nights in December 2025

    “Excellent Stay - Clean, Professional, and Well-Located”

    I had a wonderful experience at Swiss-Belhotel and would highly recommend it to other travelers. Room and Cleanliness: The hotel maintains exceptional cleanliness standards throughout. The room was spotless and well-maintained. Location and Safety: The location is excellent and convenient. I felt safe and secure throughout my entire stay. Staff: The staff were outstanding - professional, reliable, and genuinely friendly. Their service made a real difference to the overall experience. Facilities: The elevators are modern, high-tech, and impressively fast, making it easy to move around the hotel even during busy times. Breakfast: The breakfast was a highlight of the stay. There were plenty of options to choose from, and everything was delicious. The variety and quality exceeded expectations. Overall: Swiss-Belhotel delivered on all fronts with excellent cleanliness, great location, professional service, and modern facilities. This is exactly what you want from a quality hotel stay.

    Reviewed December 08, 2025

    Dear Hossein, Thank you so much for your kind words and wonderful review! We’re delighted to hear you had a pleasant stay with us and enjoyed the sea view, comfortable room, and our facilities. Your satisfaction means a lot to our team. We look forward to welcoming you and your family again for another great stay at Swiss-Belhotel Kuantan!

    Responded December 09, 2025
    Swiss-Belhotel Kuantan
  4. 9.6
    Exceptional
    Imran from Malaysia
    Couple
    Sea View King Studio
    Stayed 1 night in November 2025

    “SECURED HOTEL WITH EXCEPTIONAL VIEW”

    Check-in process took a bit of the the. Had to wait for the lift availability due to the traffic. This hotel is quite secured and private since the lift required a card that only allowed access specifically to the level of the booked room. All of these little nuisances went through our head after getting in our room. The room was quite big, very clean, and the most important of all… THE VIEW. Oh my god the view was french kiss. We took the ocean view room, and it was the best thing about this hotel. The window was just beside our bed that we can view the sunrise after just waking up. We were so mesmerised. We also did witness sunset when we’re chilling in the pool with the ocean was just in front of us. A great place for healing our inner self for sure. The breakfast buffet is alright since the food tastes great. It’s just lack variety for us. Overall, this hotel worth every penny. It’s better than we thought. We recommend this hotel to anyone who is looking for value-for-money hotel for healing.

    Reviewed November 18, 2025

    Dear Guest, Thank you so much for your kind words and wonderful review! We’re delighted to hear you had a pleasant stay with us and enjoyed the sea view, comfortable room, and our facilities. Your satisfaction means a lot to our team. We look forward to welcoming you and your family again for another great stay at Swiss-Belhotel Kuantan!

    Responded November 19, 2025
    Swiss-Belhotel Kuantan
  5. 8.8
    Excellent
    Mardiana from Malaysia
    Couple
    Sea View King Studio
    Stayed 2 nights in December 2025

    “Towel”

    I recently stayed at SBK fir 2 days and 1 nite stay. Overall my experience was good I would like to thank the hotel as the room provided was exactly as per my booking. I requested a king size bed and a sea view, and both are given accordingly. This shows that the booking details were accurately followed, which i truly appreciate. The hotel, room and bed were all comfortable, and i had no issues with the stay in general. However, there is one small concern i would like to be highlight. The bath towel looked slightly dirty and not as white as expected and there's a stain for first time use. Surprisingly, the foot towel was whiter than the bath towel. It wasn't a major issue, but i hope the hotel can improve the cleanliness of replacement of towels in the future. Other than that, everything was fine and satisfactory and the food was amazing as well. Thank you.

    Reviewed December 20, 2025

    Dear Guest, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed parts of your stay, and we appreciate your constructive comments as well. Rest assured, we are looking into the areas you highlighted for improvement. We hope to welcome you back for an even better experience next time.

    Responded December 22, 2025
    Swiss-Belhotel Kuantan
Changed to review page 1

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