Swiss-Belhotel Maleosan Manado
Superior Room - Bedroom Swiss-Belhotel Maleosan Manado
Interior view Swiss-Belhotel Maleosan Manado
Interior view Swiss-Belhotel Maleosan Manado
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7.9
Very good
/10
(556 reviews)See what guests said
See map
8.0
Excellent
Location rating score
Excellent location
Parking
FREE
  • Museum Negeri Propinsi Sulawesi Utara290 m
  • Taman Sparta Tikala500 m
  • Kienteng Ban Hian Kong650 m
  • Bank Central Asia (BCA)970 m
  • Post Office970 m
  • North Sulawesi Tourism Office970 m
  • Telkom Office980 m
  • BCA Bank990 m
  • Main Post Office1 km
  • BII Bank1.01 km
  • Free Wi-Fi

    Swiss-Belhotel Maleosan Manado

    Jl. Jend Sudirman Kav. 85-87, Wenang, Manado, Indonesia, 95122 - See map
    "There is an amazing grocery store catty corner from the hotel that will make your mouth water."
    gertrude - October 18, 2017
    Exceptional reputation
    Recommended by 94% of guests
    Excellent cleanliness
    8.0 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    • Bar

    Property ranking|Compared to 296 Manado properties
    See all rankings
    Room comfort score
    8.0/10
    Room size
    45 sqm.
    Cleanliness score
    8.0/10
    Review score - United States
    7.9/10
    Better than
    97
    %
    of Manado properties
    Bigger than
    97
    %
    of Manado properties
    Better than
    93
    %
    of Manado properties
    Better than
    92
    %
    of Manado properties
    Value for money7.8
    Location rating8.0
    Nearest airportSam Ratulangi International Airport (MDC)
    Distance to airport10.3 km

    Rooms available at Swiss-Belhotel Maleosan Manado

    8.0
    Very good
    Room comfort & quality
    Superior Room
    Superior Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 double b...
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 double bed
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    Executive Club Room
    Executive Club Room
    ...
    • Room size: 45 m²/484 ft²
    • Mountain view
    • 1 double bed
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    Junior Suite
    Junior Suite
    ...
    • Room size: 67 m²/721 ft²
    • City view
    • 1 double bed
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    Double Or Twin Executive
    Double Or Twin Executive
    ...
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      Executive Single
      Executive Single
      ...
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        Junior Suite with Double Bed
        Junior Suite with Double Bed
        ...
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          Double room - Single use - De Luxe
          Double room - Single use - De Luxe
          ...
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            Deluxe Double Bed
            Deluxe Double Bed
            ...
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              Double room - Single use - Superior
              Double room - Single use - Superior
              ...
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                What people love about Swiss-Belhotel Maleosan Manado

                • 8.0
                  Very good
                  Location

                  "Comfort room, good location, staff are very helpfull"

                  Ni A.

                  |

                  February 2, 2017

                • 8.8
                  Excellent
                  Cleanliness

                  "Clean hotel"

                  Djohan

                  |

                  September 14, 2017

                • 8.8
                  Excellent
                  Breakfast

                  "Breakfast was huge, the rooms were nice and clean."

                  Nadine

                  |

                  January 5, 2018

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                More about Swiss-Belhotel Maleosan Manado

                More about Swiss-Belhotel Maleosan Manado

                7.6
                Very good

                "Nice location with nice staffs"

                Reagan

                |

                June 13, 2018

                An overview

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                What they offer

                10.0
                Exceptional
                Breakfast

                "Breakfast are delicious"

                Olyvia

                |

                June 22, 2018

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Reviews of Swiss-Belhotel Maleosan Manado from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (556)Booking.com Reviews (158)
                7.9
                /
                10
                Cleanliness8.0
                Facilities7.9
                Location8.0
                Room comfort and quality8.0
                Service8.0
                Value for money7.8
                Rating
                9+ Exceptional (71)
                8-9 Excellent (102)
                7-8 Very Good (191)
                6-7 Good (55)
                <6 Below Expectation (53)
                Time of the year
                Mar - May (108)
                Jun - Aug (149)
                Sep - Nov (116)
                Dec - Feb (99)
                All languages
                All guests (556)
                All room types

                Show reviews that mention 

                Showing 472 verified guest comments
                12345
                8.4
                Excellent
                Eric from Indonesia
                Solo traveler
                Superior Room
                Stayed 7 nights in March 2019

                Needs attention but, would stay again”

                Management need to police smoking in non smoking rooms and hallways. Inconsiderate guests were smoking on no smoking floors. Management did there best to freshen the areas but, prevention is better than cure. Hot water was a issue until I complained 3 times a day and it did get fixed eventually. Again management was attentive to fix the problem. Very nice cake, coffee shop style sitting area, smoking area away from non smoking area. 2 mini marts across the road, non arrogant security staff, non intrusive reception staff, bed was due to be replaced worn out to the max. Yes a few hiccups but all rectified. The price was quite cheap so can’t expect a 5 star experience. I would stay again.

                Reviewed March 15, 2019

                Dear Eric, Greetings from Maleosan... Thank you for choosing us. We are so happy to have you with us. We are sorry for the inconvenience during the stay. Our management will take necessary action to rectify it. Really appreciate your effort to share your experience with us and highlighted our services and products. Once again thank you so much for your time. And looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado

                Responded March 21, 2019
                Swiss-Belhotel Maleosan Manado
                8.8
                Excellent
                Recky from Australia
                Solo traveler
                Executive Club Room
                Stayed 8 nights in July 2018

                Nice Hotel.”

                I was upgraded to the better room on arrival due to 7 nights staying at the hotel. The location is not quite central if you want to go shopping but transport is available easily. Uber, Grab, Gojek, etc. The breakfast is very nice. The staff members are very friendly and helpfull. Not sure if they speak good english since I communicated with them in local language. Overall I had a good experience. In my opinion, in need of a little improvement on the furniture in the room.

                Reviewed April 18, 2019

                Dear Recky, Thank you for considering our hotel for your accommodation. We are so happy to have you with us. Really appreciate your review during the stay. Looking forward to welcoming you back in Manado again. Regards, Management Swiss-Belhotel Maleosan Manado

                Responded April 18, 2019
                Swiss-Belhotel Maleosan Manado
                8.0
                Excellent
                Robert from Indonesia
                Business traveler
                Superior Room
                Stayed 1 night in June 2016

                good Hotel in Manado”

                just perfect for good comfortable sleep after long day outdoor activity. the location is just near the city,there's a mini market located just opposite of the hotel, you can simply cross the road to get your snacks..

                Reviewed June 17, 2016
                9.3
                Exceptional
                Erick from Indonesia
                Business traveler
                Superior Room
                Stayed 1 night in November 2014

                Business Visit to Manado”

                Location, Staff Hospitality and Cleanliness

                Since this is my first time staying at the hotel, I noticed that check in process is very fast, and since I checked in late at night, and the room type that I booked was already sold out, so the hotel management gave me a free upgrade, which is a nice surprise. The room and bathroom are clean, just as expected by this hotel's standards. However, there was a problem with the in-room water boiler, which the water boiler did not switch itself off after the water was boiled. During checkout, I found that the guest in front of me took quite a long time to finish his check out procedure, so I have to wait quite a while (approx. 8-10 mins) until my turn. However, my check out process was swift, so no complaints there. Overall, I would recommend this hotel to my colleagues when visiting Manado.

                Reviewed December 02, 2014
                10.0
                Exceptional
                Feiliciana from Indonesia
                Business traveler
                Superior Room
                Stayed 1 night in November 2014

                good service even in the emergency of earthquake”

                service, food, bed

                There was a 6.8 earthquake on Nov 5th at 9:40 pm. My room was on the 8th floor, we could obviously feel the earthquake. We ran from the emergency exit to the basement then to outside the hotel. The staffs guided us all along the stairs, and helped the ones who weren't able to evacuate themselves. There were slippers for customers who ran out of the hotel without shoes or slippers. The lobby had checked to make sure there would not be anohter earthquake before we go back to our room. Quite a bad experience for me in Manado, but still thankful for the service of swissbell

                Reviewed November 30, 2014
                9.0
                Exceptional
                Hady from Indonesia
                Business traveler
                Superior Room
                Stayed 3 nights in November 2014

                Nice hotel in the heart of Manado”

                Location, free room upgrade that I got, fast service

                Checked in later at night, waited about 3 minutes, the staff informed me that my superior room had been upgraded to Junior Suite for free..... Got into the room, try to take a shower at the shower box, the shower hose was broken. Got repaired the next day. Room was OK although looks quite old here and there. Ordered room service once during my stay, it was good, and not expensive. Breakfast also quite good with lots of option.

                Reviewed November 19, 2014
                9.3
                Exceptional
                Gary from Australia
                Couple
                Superior Room
                Stayed 5 nights in May 2013

                Very comfortable friendly efficent staff”

                great food clean room in which everything worked

                We enjoyed our stay,howerver we had booked a room for two people, but the room was set up for one person ie 1 cup,1 glass 3 coffees etc apart from a of things for a tourist to in Manado it is a good hotel for setting off to islands for diving and a nice place to rlax before leaving

                Reviewed May 12, 2013
                8.3
                Excellent
                Budi from India
                Business traveler
                Superior Room
                Stayed 1 night in March 2013

                Nice and affordable hotel”

                Friendly staff, delicious dining and comfortable room

                My order for a large bed, smoking room has been prepared already. Staff are very friendly and security in the concierge have a great willingness to help. room service for dinner prepared in reasonable time. Altough the carpet in the room is quite old, overal it is the most hotel in Manado I ever had.

                Reviewed April 16, 2013
                10.0
                Exceptional
                sianne from Indonesia
                Family with young children
                Superior Room
                Stayed 1 night in January 2013

                hotel,food,pool and service,everythings is perfect”

                breakfast is very delicious,pool is very clean.!! room is very large and clean

                this hotel is probably one of the best from a few in this town i've ever been. i'm a local guy who likes to spend some time with the family. let's start with the room. it's roomy and clean plus the high speed internet. the pool, it's quite nice though specially if you come with kids. then the breakfast, i would say it's a killer breaky very delicious and a lot of choice foods. it's right on city center where you can get access to every where in this city either by public transport or rentals. i'd recommend this hotel to everybody two thumbs up.

                Reviewed January 08, 2013
                9.0
                Exceptional
                Pawan from India
                Solo traveler
                Superior Room
                Stayed 1 night in November 2010

                Overall good hotel with minor issues stated below”

                Very good service, value for money
                Travel agency / tour guide in hotel, not the best location

                Stayed in hotel for a week. Noticed mainly Indonesians use hotel with their families, I think I saw only one other foreigner during the entire week. Not the best location, it is the last hotel away from the beach and shopping malls on Jln Sudirman, although very easy and cheap to commute using microlets which are so many that seats are always available (public transport). Overall service very good, staff very helpful and friendly except travel agent in lobby who is expensive doesn't have a clue about what he is talking about (it will take u only 2 minutes to figure that out). Use another travel agent / tour operator. Good outdoor pool and gymnasium. Good breakfast. Overall good VFM ( Agoda).

                Reviewed November 22, 2010
                8.0
                Excellent
                Andrianus from Indonesia
                Couple
                Superior Room
                Stayed 2 nights in June 2019

                .”

                3rd visit and service is still good.

                Reviewed July 09, 2019

                Dear Andrianus, Greetings from Maleosan... On behalf the team i would like to express our gratitude to have you stayed with us. We are so happy to hear that you have a good experience during the stay. Really appreciate also for the time to share your review with us. It is our commitment to deliver the best service to our loyal guest. We hope that you would remain loyal to us so that we can keep giving our best effort to you. Once again thank you. And looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado

                Responded July 10, 2019
                Swiss-Belhotel Maleosan Manado
                8.8
                Excellent
                Willy
                Business traveler
                Superior Room
                Stayed 1 night in June 2019

                Clean hotel, comfy bed & pillows! ”

                Never dissapointed staying at this hotel! 👌🏼

                Reviewed June 20, 2019

                Dear Willy, Thank you for staying with us. We are so happy that you have a good experience during the stay. Really appreciate for your feedback. Looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado

                Responded June 24, 2019
                Swiss-Belhotel Maleosan Manado
                8.8
                Excellent
                wong from Singapore
                Solo traveler
                Superior Room
                Stayed 3 nights in November 2018

                comfortable hotel ”

                beside air-condition will stop in the mid night. all are good

                Reviewed December 31, 2018

                Dear wong, Thank you for choosing our hotel for your accommodation. We do apologize for the inconvenience during the stay. Our technical team has finish maintenanced our air-conditioning system to make sure its working porperly. Really appreciate for your feedback. Looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado

                Responded January 02, 2019
                Swiss-Belhotel Maleosan Manado
                9.6
                Exceptional
                Jai from United States
                Solo traveler
                Superior Room
                Stayed 1 night in December 2018

                Very good value”

                Pool area could be nicer

                Reviewed December 23, 2018

                Dear Jai, Thank you for choosing our hotel. We do appreciate your review towards us. Looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado

                Responded January 02, 2019
                Swiss-Belhotel Maleosan Manado
                6.8
                Good
                Lanny from Indonesia
                Family with young children
                Superior Room
                Stayed 1 night in December 2017

                Good hotel but the service could be better”

                We arrived Friday evening and there was no bell boy for the luggages. Went to the pool at 7.30 in Saturday , so many leaves and flowers on the pool, no pool attendant either Apparently it was very busy on Saturday morning breakfast so even when I went down at 9.30 when it’s quit already, the empty tables have been cleaned.

                Reviewed December 18, 2017

                Dear Lanny, Thank you for choosing our hotel. We do sorry for the inconvenience during the stay. Our management will do action according to your experience. We hope that you will remain loyal to us. Looking forward to welcoming you back in Manado. Regards, Management Swiss-Belhotel Maleosan Manado

                Responded May 02, 2018
                Swiss-Belhotel Maleosan Manado
                8.0
                Excellent
                Athanasios from Greece
                Solo traveler
                Superior Room
                Stayed 3 nights in November 2017

                I got a free upgrade ”

                I arrived late, everything was booked so I was offered a smoking suite which I accepted. Light smell but they refreshed and was OK for me (ex smoker). So I only saw the suite on the 11th floor with excellent view. Stuff was friendly. Nearby "Tuna house" worth a visit.

                Reviewed November 24, 2017
                9.2
                Exceptional
                gertrude from United States
                Couple
                Superior Room
                Stayed 1 night in October 2017

                Always a good choice”

                We use this chain throughout Indonesia and the Manado location meets the quality standards we have found at their other hotels. Rooms are great and having a pool is always a plus. Staff was gracious and always helpful. There is an amazing grocery store catty corner from the hotel that will make your mouth water. Also found a bargain fish resteraunt Raja Ikan. From the hotel head right, through the intersection and then about 2 blocks on the right. It is set back from the road and has a banner sign with the name. We had fresh tuna steaks veggies rice and great condiments for less than 6$ for the 2 of us. Fish is fresh and we chose the steaks from a large cooler filled with fresh ice and wonderful tuna and marlin. A real treat!

                Reviewed October 18, 2017
                8.4
                Excellent
                Nur from Indonesia
                Business traveler
                Deluxe Room
                Stayed 1 night in April 2017

                Nice Hotel”

                This is a nice hotel, located in the centre of Manado. The room was clean and nice, the breakfast was good but I experienced some trouble with my in room internet. Definitely will stay again in my next visit to Manado

                Reviewed May 09, 2017
                6.8
                Good
                Adrin from Indonesia
                Couple
                Deluxe Room
                Stayed 3 nights in January 2017

                Aircon problem”

                1. Experienced aircon problem in the room, however staff's respond was beyond expectation but problem remains. At the end the Hotel upgrades our room. 2. Breakfast is plenty but so so only in term of taste. 3. Ask concierge hotel to call Blue bird taxi next door, hotel's car will cost you arm and leg. 4. Hotel always has functions from government officials.

                Reviewed January 24, 2017
                4.4
                Frenky from Indonesia
                Business traveler
                Deluxe Room
                Stayed 3 nights in September 2016

                No special experience, acceptable not great.”

                It's quite descent and livable hotel, no special interesting view of the city. BF options were ok, not great. Staff attended to guest request quite timely. But when checked out early morning, no one was standing by at the counter, took a while to call the staff. However considering the price, for the same amount paid, I could have got better experience in other hotels.

                Reviewed September 13, 2016
                12345
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                Swiss-Belhotel Maleosan Manado
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                • Excellent location
                • Museum Negeri Propinsi Sulawesi Utara