Free Wi-Fi in all rooms!
Room service [24-hour]
|Value for money||7.8|
|Nearest airport||Sam Ratulangi International Airport (MDC)|
|Distance to airport||10.3 km|
"Comfort room, good location, staff are very helpfull"
February 2, 2017
September 14, 2017
"Breakfast was huge, the rooms were nice and clean."
January 5, 2018
"Nice location with nice staffs"
June 13, 2018
Located in the capital of the North Sulawesi in Indonesia, Swiss-Belhotel Maleosan Manado is a beautiful 4-star resort. Placed in the center of the ecotourism area Manado, about 30 minutes from Sam Ratulangi International Airport, this luxurious hotel features spacious guestrooms with first-class amenities including individually controlled air conditioning, cable channels, and TV. There is a restaurant, Swiss-Cafe, and 10 high-tech meeting rooms which can cater to around 200 persons. Guests can work out at the fitness room, dip in the fresh water swimming pool, or relax at the spa.
"Breakfast are delicious"
June 22, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Swiss-Belhotel Maleosan Manado
Show reviews that mention
Needs attention but, would stay again”
Management need to police smoking in non smoking rooms and hallways. Inconsiderate guests were smoking on no smoking floors. Management did there best to freshen the areas but, prevention is better than cure. Hot water was a issue until I complained 3 times a day and it did get fixed eventually. Again management was attentive to fix the problem. Very nice cake, coffee shop style sitting area, smoking area away from non smoking area. 2 mini marts across the road, non arrogant security staff, non intrusive reception staff, bed was due to be replaced worn out to the max. Yes a few hiccups but all rectified. The price was quite cheap so can’t expect a 5 star experience. I would stay again.
Dear Eric, Greetings from Maleosan... Thank you for choosing us. We are so happy to have you with us. We are sorry for the inconvenience during the stay. Our management will take necessary action to rectify it. Really appreciate your effort to share your experience with us and highlighted our services and products. Once again thank you so much for your time. And looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado
I was upgraded to the better room on arrival due to 7 nights staying at the hotel. The location is not quite central if you want to go shopping but transport is available easily. Uber, Grab, Gojek, etc. The breakfast is very nice. The staff members are very friendly and helpfull. Not sure if they speak good english since I communicated with them in local language. Overall I had a good experience. In my opinion, in need of a little improvement on the furniture in the room.
Dear Recky, Thank you for considering our hotel for your accommodation. We are so happy to have you with us. Really appreciate your review during the stay. Looking forward to welcoming you back in Manado again. Regards, Management Swiss-Belhotel Maleosan Manado
good Hotel in Manado”
just perfect for good comfortable sleep after long day outdoor activity. the location is just near the city,there's a mini market located just opposite of the hotel, you can simply cross the road to get your snacks..
Business Visit to Manado”
Since this is my first time staying at the hotel, I noticed that check in process is very fast, and since I checked in late at night, and the room type that I booked was already sold out, so the hotel management gave me a free upgrade, which is a nice surprise. The room and bathroom are clean, just as expected by this hotel's standards. However, there was a problem with the in-room water boiler, which the water boiler did not switch itself off after the water was boiled. During checkout, I found that the guest in front of me took quite a long time to finish his check out procedure, so I have to wait quite a while (approx. 8-10 mins) until my turn. However, my check out process was swift, so no complaints there. Overall, I would recommend this hotel to my colleagues when visiting Manado.
good service even in the emergency of earthquake”
There was a 6.8 earthquake on Nov 5th at 9:40 pm. My room was on the 8th floor, we could obviously feel the earthquake. We ran from the emergency exit to the basement then to outside the hotel. The staffs guided us all along the stairs, and helped the ones who weren't able to evacuate themselves. There were slippers for customers who ran out of the hotel without shoes or slippers. The lobby had checked to make sure there would not be anohter earthquake before we go back to our room. Quite a bad experience for me in Manado, but still thankful for the service of swissbell
Nice hotel in the heart of Manado”
Checked in later at night, waited about 3 minutes, the staff informed me that my superior room had been upgraded to Junior Suite for free..... Got into the room, try to take a shower at the shower box, the shower hose was broken. Got repaired the next day. Room was OK although looks quite old here and there. Ordered room service once during my stay, it was good, and not expensive. Breakfast also quite good with lots of option.
Very comfortable friendly efficent staff”
We enjoyed our stay,howerver we had booked a room for two people, but the room was set up for one person ie 1 cup,1 glass 3 coffees etc apart from a of things for a tourist to in Manado it is a good hotel for setting off to islands for diving and a nice place to rlax before leaving
Nice and affordable hotel”
My order for a large bed, smoking room has been prepared already. Staff are very friendly and security in the concierge have a great willingness to help. room service for dinner prepared in reasonable time. Altough the carpet in the room is quite old, overal it is the most hotel in Manado I ever had.
hotel,food,pool and service,everythings is perfect”
this hotel is probably one of the best from a few in this town i've ever been. i'm a local guy who likes to spend some time with the family. let's start with the room. it's roomy and clean plus the high speed internet. the pool, it's quite nice though specially if you come with kids. then the breakfast, i would say it's a killer breaky very delicious and a lot of choice foods. it's right on city center where you can get access to every where in this city either by public transport or rentals. i'd recommend this hotel to everybody two thumbs up.
Overall good hotel with minor issues stated below”
Stayed in hotel for a week. Noticed mainly Indonesians use hotel with their families, I think I saw only one other foreigner during the entire week. Not the best location, it is the last hotel away from the beach and shopping malls on Jln Sudirman, although very easy and cheap to commute using microlets which are so many that seats are always available (public transport). Overall service very good, staff very helpful and friendly except travel agent in lobby who is expensive doesn't have a clue about what he is talking about (it will take u only 2 minutes to figure that out). Use another travel agent / tour operator. Good outdoor pool and gymnasium. Good breakfast. Overall good VFM ( Agoda).
3rd visit and service is still good.
Dear Andrianus, Greetings from Maleosan... On behalf the team i would like to express our gratitude to have you stayed with us. We are so happy to hear that you have a good experience during the stay. Really appreciate also for the time to share your review with us. It is our commitment to deliver the best service to our loyal guest. We hope that you would remain loyal to us so that we can keep giving our best effort to you. Once again thank you. And looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado
Clean hotel, comfy bed & pillows! ”
Never dissapointed staying at this hotel! 👌🏼
Dear Willy, Thank you for staying with us. We are so happy that you have a good experience during the stay. Really appreciate for your feedback. Looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado
comfortable hotel ”
beside air-condition will stop in the mid night. all are good
Dear wong, Thank you for choosing our hotel for your accommodation. We do apologize for the inconvenience during the stay. Our technical team has finish maintenanced our air-conditioning system to make sure its working porperly. Really appreciate for your feedback. Looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado
Very good value”
Pool area could be nicer
Dear Jai, Thank you for choosing our hotel. We do appreciate your review towards us. Looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado
Good hotel but the service could be better”
We arrived Friday evening and there was no bell boy for the luggages. Went to the pool at 7.30 in Saturday , so many leaves and flowers on the pool, no pool attendant either Apparently it was very busy on Saturday morning breakfast so even when I went down at 9.30 when it’s quit already, the empty tables have been cleaned.
Dear Lanny, Thank you for choosing our hotel. We do sorry for the inconvenience during the stay. Our management will do action according to your experience. We hope that you will remain loyal to us. Looking forward to welcoming you back in Manado. Regards, Management Swiss-Belhotel Maleosan Manado
I got a free upgrade ”
I arrived late, everything was booked so I was offered a smoking suite which I accepted. Light smell but they refreshed and was OK for me (ex smoker). So I only saw the suite on the 11th floor with excellent view. Stuff was friendly. Nearby "Tuna house" worth a visit.
Always a good choice”
We use this chain throughout Indonesia and the Manado location meets the quality standards we have found at their other hotels. Rooms are great and having a pool is always a plus. Staff was gracious and always helpful. There is an amazing grocery store catty corner from the hotel that will make your mouth water. Also found a bargain fish resteraunt Raja Ikan. From the hotel head right, through the intersection and then about 2 blocks on the right. It is set back from the road and has a banner sign with the name. We had fresh tuna steaks veggies rice and great condiments for less than 6$ for the 2 of us. Fish is fresh and we chose the steaks from a large cooler filled with fresh ice and wonderful tuna and marlin. A real treat!
This is a nice hotel, located in the centre of Manado. The room was clean and nice, the breakfast was good but I experienced some trouble with my in room internet. Definitely will stay again in my next visit to Manado
1. Experienced aircon problem in the room, however staff's respond was beyond expectation but problem remains. At the end the Hotel upgrades our room. 2. Breakfast is plenty but so so only in term of taste. 3. Ask concierge hotel to call Blue bird taxi next door, hotel's car will cost you arm and leg. 4. Hotel always has functions from government officials.
No special experience, acceptable not great.”
It's quite descent and livable hotel, no special interesting view of the city. BF options were ok, not great. Staff attended to guest request quite timely. But when checked out early morning, no one was standing by at the counter, took a while to call the staff. However considering the price, for the same amount paid, I could have got better experience in other hotels.
Free Wi-Fi in all rooms!
Room service [24-hour]