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Swiss-Belhotel Segara

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Very good7.7
Based on 841 reviews
Swiss-Belhotel Segara
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Lobby
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Lobby
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7.7 Very good guest rating
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"Great hotel big pool"

MarcoIndonesia
Swimming pool
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6.7 Good location
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6.7Location
  • 750 meters to the beach

  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

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Room choices
Interconnecting Rooms
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  • Pool view
  • 35 m²/377 ft²
  • 1 double bed
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Laguna Room with Pool Access
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  • Pool view
  • 43 m²/463 ft²
  • 1 king bed
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Superior Double or Twin Room
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  • Pool view
  • 35 m²/377 ft²
  • 2 single beds or 1 queen be...
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Duplex Room
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  • Pool view
  • 55 m²/592 ft²
  • 1 sofa bed and 1 king bed
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Premier Double or Twin Room
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  • Pool view
  • 43 m²/463 ft²
  • 1 king bed or 2 double beds
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Suite
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  • Pool view
  • 110 m²/1184 ft²
  • 1 king bed
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Nearest essentials

Airports
  • Ngurah Rai International Airport (DPS)
  • 9.6 km
  • Lombok International Airport (LOP)
  • 115.5 km
Public transportation
  • Tegal Sari Bus Terminal
  • 17.8 km
  • Bemo Kreneng Bus Terminal
  • 18.4 km
Hospital or clinic
  • Putu Manuaba Hospital
  • 10.7 km
Pharmacy
  • Tri Jaya Pharmacy
  • 2.4 km
Convenience store
  • On site
Cash withdrawal
  • ATM
  • 230 m

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Verified guest reviews

Agoda Reviews (841)Booking.com Reviews (634)
Filter by guest type:
Cleanliness7.9
Facilities7.3
Location6.7
Room comfort and quality8.0
Service8.2
Value for money8.0
Food and dining7.3
Provided by verified guests of Agoda
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Laguna Room with Pool Access
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Showing 798 verified guest comments
12345
2.4
Divi from Indonesia
Family with young children
Superior Double or Twin Room
Stayed 1 night in September 2017
Bad experience
1. We arrived at hotel 1.00 PM, and got checked in at 2.30 PM. It's our first day, and we wasted a lot of time waiting since we're on holiday. 2. Staff at lobby made a mistake by shutting our car door without looking my kids hand that still outside the car, made him wedged at the car door, he's not even said sorry to my kids..what a terrible staff. 3. Breakfast is so crowded, and only a few of staff on the area, as if they dont have any idea with the hotel occupancy and dont have a plan with numbers of that much they need more staff to handle guests. One staff writes the incoming guest and the same person also serving the table by removing the dirty plates. I remember one of the chinese tourist got very mad due to the noodle is already out and they waiting too long for the noodle ready. There's also no staff to help us lift our heavy bags to the car when leaving the hotel. Its like this hotel dont have much staff to run the services well We definitely wont come back to this hotel
Reviewed September 30, 2017
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8.4
Jodie from Ireland
Family with young children
Interconnecting Rooms
Stayed 5 nights in September 2017
Very friendly hotel
A lovely start to our holiday! everyone was very friendly and helpful!
Reviewed September 28, 2017
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8.4
Yana from Indonesia
Couple
Superior Double or Twin Room
Stayed 7 nights in September 2017
75
air conditioner to cold and make floor always wet and need to renovation again cause the room getting old
Reviewed September 17, 2017
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6.0
VICKI from Australia
Group
Interconnecting Rooms
Stayed 7 nights in August 2017
Above average
We were a family of 16 12adults and 3 children and 1 infant. facilities were okay for families. We booked 4 pool access and two combination rooms and they had difficulty when booking things to each room. They had a wedding group there as well and more than not ran out of juice and certain menu items.
Reviewed September 03, 2017
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6.0
Lino from Philippines
Couple
Superior Double or Twin Room
Stayed 2 nights in August 2017
Too different from what was advertised
NEGATIVE: Disappointing breakfast- Limited food option and the quality is really bad. The Pools were beautiful but should be cleared from floating leaves often. Hotel is 6 years old but looks like 16 years old. Water is salty- (but i guess that is Bali water) Gym- there are only 3 ellipticals, I found the broken treadmill in the fire exit. Restaurant seats are dirty- the upholstery I mean. POSITIVE Points: The staff accommodated us real quick when we asked to be relocated to a better room, they are also versatile if you ask for a late check-out. There is an hourly bus to and from the nearest mall ( courtesy of the mall). Friendly staff.
Reviewed August 28, 2017
1 traveler found this review helpful. Did you?|
7.6
Nick from Central African Republic
Group
Superior Double or Twin Room
Stayed 2 nights in August 2017
Good
Good
Reviewed August 16, 2017
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6.4
MICHELLE from Australia
Family with young children
Superior Double or Twin Room
Stayed 8 nights in July 2017
Okay
Maintenance to many areas is appalling where we slipped over in corridors because the roof was falling in and water was all over the floors, couldn't get pool towels because they were not cleaned when we wanted them, English for many staff is poor, I would rather pay extra and stay somewhere else next year
Reviewed August 08, 2017
1 traveler found this review helpful. Did you?|
4.0
Hee from Malaysia
Couple
Laguna Room with Pool Access
Stayed 2 nights in May 2017
Bad Disappointing Hotel
Its not a well kept hotel with very, very poor maintenance. The aircond does not work despite many attempts to fix it by the engineering staff. The rooms were sandy which shows that the housekeeping does not take care of the cleanliness. Will not stay there again.
Reviewed August 01, 2017
1 traveler found this review helpful. Did you?|
9.2
Alan from Australia
Family with teens
Interconnecting Rooms
Stayed 4 nights in July 2017
Exceptional
Staff were exceptionally helpful and good. Went above and beyond when we requested a late checkout.They. let us keep the room until late that evening at no extra charge. Would definitely stay there again
Reviewed July 12, 2017
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10.0
Miroslaw from Poland
Family with teens
Superior Double or Twin Room
Stayed 14 nights in June 2017
2 beautiful beaches, one 5 min walk accompanied by
:):)
Reviewed July 08, 2017
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12345

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