Swiss-Belhotel Silae Palu
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Palu part of Palu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Mutiara Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Cash withdrawal
Goooood place”
Clean room, kind service I don't remember bali's see but I remember this resort.
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Dear Mr. Kang Warmest Greetings from Swiss-Belhotel Silae Palu Thank you for your 5 star rating for our hotel. We are looking forward welcoming you again at Swiss-Belhotel Silae Palu. Thank you very much. Kindest Regards, Hotel Management
Rooms with a stunning view of Palu Bay”
The hotel survived 2018 earthquake devastated Palu. Good location at the edge of Palu city. Friendly and helpful staff in a comfortable environment. During the pandemic is a good way to feel at home away from home - staying at Swiss bellhotel Palu. Added bonus of stunning views from all sides of our windows as we stayed in the Executive room.
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Dear Mr/s. Estini, Warmest Greetings from Palu! Firstly, thank you for sparing some of your time to write us your review. We are glad to see how you could enjoy your stay at our resort. The team will be so thrilled to know they were able to craft such memorable experience for you. Thank you for sharing and we cannot wait to see you again in the future. Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu
feel at home”
everything good more improvement
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Dear Mr/s. Saade, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management
Good hotel in Palu”
Overall the hotel and its facilities are ok but need some improvement on facilities
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Dear Mr. Jimmy, Warmest greetings from Swiss-Belhotel Silae Palu, Firstly, thank you for sparing some of your time to write us your review. We are glad to see how you could enjoy your stay at our resort. The team will be so thrilled to know they were able to craft such memorable experience for you. On the other side, I have noted down your constructive comment and relayed them to the relevant team for further review. Thank you for sharing and we cannot wait to see you again in the future. Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu
Nice”
Location is ok
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Dear Ms. Honny Warmest greetings from Swiss-Belhotel Silae Palu We are very grateful to received your feedback regarding your visit at our hotel. We will continue to improve service and our facilities to keep our guest more comfortable during their stay at our hotel. We are looking forward welcoming you again at our hotel. Best Regards Hotel Management
Great location and great staff”
The staff and location were great! But the hotel is in need of some serious renovation!! The carpet in the room were old and dirty. They literally had food stuck to it. The Air conditioning didn't work well and it had smelled bad. The gym was old and extremely humid with outdated and broken machines. The pool water didn't look clean and needs to be renovated. In summary if you're looking for a place to sleep and don't care for quality and cleanliness this is your spot. I'd like to reiterate that the staff were amazing. It's not there fault the hotel owners haven't renovated.
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Dear Mr. Yusef, Warmest greetings from Swiss-Belhotel Silae Palu, Firstly, thank you for sparing some of your time to write us your review. We are glad to see how you could enjoy your stay at our hotel. The team will be so thrilled to know they were able to craft such memorable experience for you. On the other side, I have noted down your constructive comment and relayed them to the relevant team for further review. Thank you for sharing and we cannot wait to see you again in the future. Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu
POOL SIDE”
THERE WERE PEOPLE WHO DOESN'T WEAR A PROPER SWIMSUIT AT POOL
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Dear Mr/s. Sinten, Warmest Greetings from Palu! Firstly, thank you for sparing some of your time to write us your review. We are glad to see how you could enjoy your stay at our resort. The team will be so thrilled to know they were able to craft such memorable experience for you. On the other side, I have noted down your constructive comment and relayed them to the relevant team for further review. Thank you for sharing and we cannot wait to see you again in the future. Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu
Need more restoration & training”
By their price, we expected a very nice 4 stars facility, but we are very disappointed. 2018 September Palu Tsunami damaged the hotel and it's aurrounding infrustructure. The hotel is still restoring it's facilities, so it is not suitable to receive guests. Evelator is not working properly, some restaurants are not open, staff cannot speak Engish, my room has no hot water, roaches appeared in the bathroom at night.... many good restaruants and malls are still closed 10 months after the dissater. So, the facilities is not fixed well, far from city, no infrustructure are around for tourists to enjoy, yet they still charging very high price, and the breakfast is also "not good". For now, no toursit should go there, unless they offer big discount. It may be better a year from now. PT, Texas, August 2019
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Dear Mr.Peter, We are very grateful to received your review regarding our hotel. We do apologize if hotel services or facilities are not pleasing for you. We know that the disaster which is happen on 10 months ago is not the right reason to us to deliver the unexpected services and facilities. From your review we learn and will do improvement in both service and facilities to better serve our guest, therefore we thank you so much for your kind support for us. We are looking forward welcoming you again at our hotel. Regard Thomas Dananjaya General Manager
Value for money”
staying here for 4 days with agoda promo, nice hotel, great sea view, warmth welcome and love the breakfast... thank you agoda, thank you swiss bel silae palu
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Dear Mr/s. Taufiq, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management
Excellent hotel with first class service”
I had a very relaxing stay in the hotel. My room was an excellent size and it had a beautiful view over Palu Bay. The western breakfast was OK, however the Chinese restaurant was a treat, with the best Chinese cuisine I have had in Indonesia. Reception was exceptionally helpful and friendly, nothing was too hard for them. I would definitely recommend this hotel to others.
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Dear Mr/s. Jacqueline, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management
Value for money hotel with beautiful view”
i often choose this hotel for business trip, making your stay a lot more comfortable in palu. nice facilities, not in the center of the city but it's okay since palu is not very big city. splendid view, both mountains and the sea.
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Dear Mr/s. Ariyo, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management
Best hotel in Palu”
SwissBel Palu is definitely the best hotel in Palu right now as it's located in the seashore and became the only one hotel near the beach there. Recommended for both business travelers or family travelers.
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Dear Mr/s. Irwan, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management
a nice hotel”
good relaxation and sleep well , because the new hotel, good hygiene beachfront location a bit far from the airport and the city center but because Palu is still a small town and there is no may traficjam so it takes not a long time to get to the hotel the staff was friendly, check in and check out pretty quickly when I got to the hotel at 11'am nice bar, cafe , karouke and massage..
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Dear Mr/s. Wahyu, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management
Beautiful sea view”
Perfect view of Palu bay from the hotel.
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Dear Mr/s. Go, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management
Nice hotel, clean, great location beside palu ba.”
We stay one night thru agoda booking but extended another 4 days celebrate our Lebaran. With good promotional rates, we will stay again in this hotel. No problems so far. Will recommed friends to stay in this lovely hotel when they visit Palu.
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Dear Mr/s. PG, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management
Closed to the beach”
Closed to the Yellow Bridge, A lil bit far from the city center. There is a Hypermart and small shopping mall around hotel. I Stay 1 night in a Villa Deluxe room type. The Villa is in the different building from the hotel, It's the opposite of the Hotel's Building, Nice Place and Quite Romantic if you stay for family or couple. There is a free shuttle vehicle to meet and drop you between Villa to Hotel (Return) when you are check-in, check-out and breakfast. But if you are enjoy to walk a lil bit, it's not too far, only 5 minutes walk.
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Dear Ven Thank you very much for taking the time to share your experience. We are delighted to hear that you liked the place of the hotel. We look forward to welcoming you back to Swiss-Belhotel Silae Palu in the near future. Best regards Astrid Wowor Public Relations
Just another hotel”
good location and decent, but the service quality below hotel average, this hotel is the only decent hotel for business trip in palu, so this reason very helping the hotel to operate
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Dear Mr/s. Jan, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are glad to see how you could enjoy your stay at our hotel. The team will be so thrilled to know they were able to craft such memorable experience for you. On the other side, I have noted down your constructive comment and relayed them to the relevant team for further review. Thank you for sharing and we cannot wait to see you again in the future. Kind Regards, Hotel Management
A beautiful hotel by the sea”
I stayed here for business and the hotel suit that purpose. They charge you for internet connection, but seeing that this is in the place where wireless internet connection is still a luxury, I guess that makes sense. The staff were helpful, the shuttle bus that they use to pick you up from the airport, which is also the same car that they offer to drive you around the town is something else though. They should definitely ask a fund to buy a new one. The Gym was helpful, but only if you want to maintain your cardio routine. The food was also not into my liking. Overall I would definitely go back because of the friendly and cooperative staff as well as the nice and spacious room.
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Dear Mr/s. Ismulianita, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management
Beautiful Hotel”
This is a very beautiful hotel, the view is amazing, a beach side cafe and pool make it very interesting, you can spend a full evening right there, enjoy the barbeque at saturday night, feel a very cozy beach wind. It would be a very romantic moment to spend with your partner
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Dear Mr/s. Ricky, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management
Excellent”
Great hotel, great services and great price.
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Dear Mr/s. Timothy, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management