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Swiss-Belhotel Silae Palu
Deluxe Double Room - No View - Room plan, Swiss-Belhotel Silae Palu in Palu
Lobby, Swiss-Belhotel Silae Palu in Palu
Lobby, Swiss-Belhotel Silae Palu in Palu
Interior view, Swiss-Belhotel Silae Palu in Palu
Swimming pool [outdoor], Swiss-Belhotel Silae Palu in Palu
Swimming pool, Swiss-Belhotel Silae Palu in Palu

Removed from saved list

8.0

Excellent

344 reviews

344 reviews

See map
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Palu Grand Mall
1.1 km
Tumbelaka
1.2 km
Puskesmas Lere
1.7 km
Taman Lasoso
2.1 km
Jembatan Palu IV
2.8 km

Swiss-Belhotel Silae Palu

Jl. Malonda No 12, Silae Palu, Central Sulawesi, Palu, Palu, Indonesia, 94227 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Palu part of Palu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Mutiara Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Hot tub

Sauna

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Check-in/out [express]

Luggage storage

Cheaper than 73% of all properties in Palu in the last 24 hoursCompared to 64 Palu properties at Agoda for various dates
Value for money8.1
Distance to city center5 km
Location rating8.4

Rooms available at Swiss-Belhotel Silae Palu

Grand Deluxe
...
  • Room size: 43 m²/463 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 64 m²/689 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive Villa
...
  • Room size: 64 m²/689 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Villa Deluxe Double Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Deluxe Villa
...
    Enter dates to see prices
    Deluxe Double Room
    ...
    • Room size: 33 m²/355 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Deluxe Twin Villa Garden View
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Deluxe Sea View Double Room
    ...
    • Room size: 32 m²/344 ft²
    • Sea view
    • 1 double bed
    Enter dates to see prices
    Grand Suite
    ...
    • Room size: 72 m²/775 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Deluxe Sea View Twin Room
    ...
    • Room size: 33 m²/355 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices

    Frequently asked questions

    Does Swiss-Belhotel Silae Palu have bars on the premises?

    Delight in your favorite drinks at Swiss-Belhotel Silae Palu with the property's accessible bar. Travelers can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and maximize your evening fun at nightclub.

    Does Swiss-Belhotel Silae Palu have a swimming pool?

    While lounging at Swiss-Belhotel Silae Palu, you can enjoy the swimming pool facility to get your day started the best way with a splash for a refreshing morning or evening.

    Does Swiss-Belhotel Silae Palu have a fitness center?

    Absolutely! Swiss-Belhotel Silae Palu features fitness center that is fittingly located on site, catering to your active needs to stay in top condition while on holiday getaway. For more details, please contact the property for more information.

    Is car parking available at Swiss-Belhotel Silae Palu?

    Swiss-Belhotel Silae Palu offers car park onsite free of charge for guest visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    What public parks are in close proximty of Swiss-Belhotel Silae Palu?

    While lounging at Swiss-Belhotel Silae Palu, enjoy your early morning or evening stroll at nearby park which include Tumbelaka and Taman Lasoso.

    At what time of the year is Swiss-Belhotel Silae Palu most popular?

    Swiss-Belhotel Silae Palu's most popular month where verified tourists have stayed the most is in November.

    What do travelers love most about Swiss-Belhotel Silae Palu?

    Past guests that stayed at Swiss-Belhotel Silae Palu have given this property a rating of 8.482 for its exceptional location as the primary highlight for their stay.

    What is the verified guest review consensus about Swiss-Belhotel Silae Palu's view?

    82.0% of our past customer evaluations have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Swiss-Belhotel Silae Palu down in the review section.

    What is the verified guest review consensus about Swiss-Belhotel Silae Palu's food?

    83.0% of our past guest assessments have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Swiss-Belhotel Silae Palu down in the review.

    What people love about Swiss-Belhotel Silae Palu

    • 8.8

      Excellent
      Cleanliness

      "The pool was clean and a separate towel was provided for the pool."

      Alan

      |

      September 19, 2023

    • 10

      Exceptional
      Cleanliness

      "Clean room, kind service I don't remember bali's see but I remember this resort."

      Sang

      |

      January 9, 2020

    • 9.2

      Exceptional
      Location

      "Good location at the edge of Palu city."

      Estini

      |

      January 29, 2021

    Property ranking|Compared to 64 Palu properties
    See all rankings
    Room comfort score
    7.2/10
    Room size
    42 sqm.
    Service score
    8.5/10
    Couples review score
    8.6/10
    Better than
    94
    %
    of Palu properties
    Bigger than
    94
    %
    of Palu properties
    Better than
    84
    %
    of Palu properties
    Better than
    81
    %
    of Palu properties
    Overall rating:

    8

    Excellent
    344 reviews
    Cleanliness
    8.3
    Facilities
    8.2
    Location
    8.4
    Read all reviews >
    More about Swiss-Belhotel Silae Palu

    More about Swiss-Belhotel Silae Palu

    Experience Luxury and Comfort at Swiss-Belhotel Silae Palu in Palu, Indonesia

    Swiss-Belhotel Silae Palu is a 4-star hotel located in the heart of Palu, Indonesia. The hotel boasts a wide range of facilities to ensure that guests have a comfortable and memorable stay. Guests can enjoy 24-hour room service, dine at the hotel's restaurant, take a dip in the indoor or outdoor pool, relax in the hot tub or sauna, or indulge in a massage or spa treatment. The hotel also features a fitness center, coffee shop, bar, nightclub, and poolside bar. Other amenities include safety deposit boxes, airport transfer, valet parking, air conditioning, bathrobes, in-house movies, television, mini-bar, satellite/cable TV, and Wi-Fi in public areas. Guests can also take advantage of the car park, dry cleaning, express check-in/check-out, car hire, luggage storage, shared lounge/TV area, karaoke, daily housekeeping, gift/souvenir shop, and beach access. Start your day with a delicious breakfast buffet or continental breakfast, and take advantage of the onsite car park which is free of charge or self-parking. There is also a designated smoking area for guests who smoke.

    Room Types at Swiss-Belhotel Silae Palu

    Swiss-Belhotel Silae Palu offers a variety of room types to suit every traveler's needs. Choose from the Deluxe Double Room - No View, Deluxe Sea View Double Room, Deluxe Sea View Twin Room, Deluxe Twin Room - No View, Deluxe Twin Villa Garden View, Executive Suite, Executive Villa, Grand Deluxe, Grand Suite, Superior Deluxe Double, Superior Deluxe Twin, and Villa Deluxe Double Room. Each room is thoughtfully designed to provide maximum comfort and relaxation during your stay in Palu, Indonesia.

    Great Services, Delicious Food, and Outstanding Views

    Swiss-Belhotel Silae Palu has received numerous positive reviews from satisfied guests. Visitors have praised the hotel's great services, friendly and helpful staff, and comfortable environment. The delicious breakfast, good swimming pool, and clean rooms have also been highlighted. Guests have been particularly impressed by the outstanding views over the bay, which can be enjoyed from the hotel. The location of the hotel, at the edge of Palu city, has been praised for its convenience, with a Hypermart and small shopping mall nearby. Overall, guests have given Swiss-Belhotel Silae Palu a 5-star rating and have highly recommended it to others.

    Experience Exceptional Service and Facilities at Swiss-Belhotel Silae Palu

    At Swiss-Belhotel Silae Palu, guests can expect exceptional service and top-notch facilities during their stay. With an overall rating of 8.2, guests have praised the hotel's cleanliness, location, and staff performance, with an impressive score of 8.4 in each category. The hotel also received an 8.2 rating for its facilities, which include a fitness center, outdoor pool, and spa. While the food and dining received a lower rating of 6.9, guests still appreciate the value they receive, with an 8.1 rating in that category. With comfortable accommodations and a prime location in Palu, Swiss-Belhotel Silae Palu is the perfect choice for a memorable stay in Indonesia.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.2

    Most talked about facilities

    Breakfast

    7 mentions

    Beach

    3 mentions

    View

    3 mentions

    Swimming Pool

    1 mention

    Languages spoken
    • English
    • Indonesian
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Garden
    • Hot tub
    • Karaoke
    • Massage
    • Nightclub
    • On-site entertainment
    • Sauna
    • Spa
    • Spa/sauna
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Breakfast service
    • Coffee shop
    • Poolside bar
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Family room
    • Kids meal
    Access
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Bicycle parking
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Blackout curtains
    • Carpeting
    • Clothes rack
    • Complimentary tea
    • Desk
    • Electric kettle
    • Free bottled water
    • Free instant coffee
    • Hair dryer
    • In-room safe box
    • Internet access – wireless
    • Linens
    • Mini bar
    • Mirror
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Satellite/cable channels
    • Sewing kit
    • Shower
    • Slippers
    • Telephone
    • Toiletries
    • Towels
    • Trash cans

    Food and dining

    Breakfast options
    • Asian
    Restaurants on site
    Wei Wan
    • Cuisine: Chinese
    • Menu: Buffet
    Swiss Cafe
    • Cuisine: Asian, International
    • Menu: Buffet
    Patio terrace
    • Cuisine: Asian, International
    • Menu: Buffet, A-la-carte

    Location

    Jl. Malonda No 12, Silae Palu, Central Sulawesi, Palu, Palu, Indonesia, 94227
    Excellent
    Location

    8.4

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 18 year(s).

    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-in until23:59
    • Check-out from12:00
    • Check-out until12:00
    Getting around
    • Airport transfer fee160000 IDR
    • Distance from city center5 km
    • Travel time to airport (minutes)20
    Extras
    • Breakfast charge (unless included in room price)125000 IDR
    The property
    • Number of bars/lounges1
    • Number of floors4
    • Number of restaurants5
    • Number of rooms 115
    • Room voltage440
    • Year property opened2008
    • Most recent renovation2015

    Reviews of Swiss-Belhotel Silae Palu from real guests

    Provided by verified guests of Agoda
    8.1
    Cleanliness8.3
    Facilities8.2
    Location8.4
    Room comfort and quality7.2
    Service8.4
    Value for money8.1
    High score for Palu
    Rating
    9+ Exceptional (47)
    8-9 Excellent (14)
    7-8 Very Good (37)
    6-7 Good (14)
    <6 Below Expectation (27)
    Time of the year
    Mar - May (37)
    Jun - Aug (35)
    Sep - Nov (38)
    Dec - Feb (29)

    Show reviews that mention 

    Showing 139 verified guest comments
    12345
    10.0
    Exceptional
    Hendra from Indonesia
    Group
    Villa Deluxe Double Room
    Stayed 1 night in December 2022

    One stop entertain”

    Good place for 1 stop entertain

    Reviewed December 20, 2022

    See room deals

    Dear Mr. Hendra, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu

    Responded December 22, 2022
    Swiss-Belhotel Silae Palu
    10.0
    Exceptional
    Ganjar from Indonesia
    Business traveler
    Superior Deluxe Double
    Stayed 1 night in October 2022

    Nice Hotel”

    Overall is Nice

    Reviewed December 15, 2022

    See room deals

    Dear Mr. Ganjar, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu

    Responded December 16, 2022
    Swiss-Belhotel Silae Palu
    9.2
    Exceptional
    Estini from Indonesia
    Couple
    Villa Deluxe Double Room
    Stayed 4 nights in November 2020

    Rooms with a stunning view of Palu Bay”

    The hotel survived 2018 earthquake devastated Palu. Good location at the edge of Palu city. Friendly and helpful staff in a comfortable environment. During the pandemic is a good way to feel at home away from home - staying at Swiss bellhotel Palu. Added bonus of stunning views from all sides of our windows as we stayed in the Executive room.

    Reviewed January 29, 2021

    See room deals

    Dear Mr/s. Estini, Warmest Greetings from Palu! Firstly, thank you for sparing some of your time to write us your review. We are glad to see how you could enjoy your stay at our resort. The team will be so thrilled to know they were able to craft such memorable experience for you. Thank you for sharing and we cannot wait to see you again in the future. Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu

    Responded May 17, 2022
    Swiss-Belhotel Silae Palu
    10.0
    Exceptional
    Sang from Indonesia
    Group
    Deluxe Double Room - No View
    Stayed 1 night in November 2019

    Goooood place”

    Clean room, kind service I don't remember bali's see but I remember this resort.

    Reviewed January 09, 2020

    See room deals

    Dear Mr. Kang Warmest Greetings from Swiss-Belhotel Silae Palu Thank you for your 5 star rating for our hotel. We are looking forward welcoming you again at Swiss-Belhotel Silae Palu. Thank you very much. Kindest Regards, Hotel Management

    Responded November 04, 2020
    Swiss-Belhotel Silae Palu
    8.4
    Excellent
    Jimmy from Indonesia
    Couple
    Deluxe Twin Villa Garden View
    Stayed 2 nights in June 2022

    Good hotel in Palu”

    Overall the hotel and its facilities are ok but need some improvement on facilities

    Reviewed June 25, 2022

    See room deals

    Dear Mr. Jimmy, Warmest greetings from Swiss-Belhotel Silae Palu, Firstly, thank you for sparing some of your time to write us your review. We are glad to see how you could enjoy your stay at our resort. The team will be so thrilled to know they were able to craft such memorable experience for you. On the other side, I have noted down your constructive comment and relayed them to the relevant team for further review. Thank you for sharing and we cannot wait to see you again in the future. Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu

    Responded June 28, 2022
    Swiss-Belhotel Silae Palu
    8.0
    Excellent
    Honny from Indonesia
    Business traveler
    Superior Deluxe Room
    Stayed 2 nights in January 2020

    Nice”

    Location is ok

    Reviewed November 03, 2020

    See room deals

    Dear Ms. Honny Warmest greetings from Swiss-Belhotel Silae Palu We are very grateful to received your feedback regarding your visit at our hotel. We will continue to improve service and our facilities to keep our guest more comfortable during their stay at our hotel. We are looking forward welcoming you again at our hotel. Best Regards Hotel Management

    Responded November 04, 2020
    Swiss-Belhotel Silae Palu
    5.6
    Yusef from Saudi Arabia
    Business traveler
    Executive Villa
    Stayed 1 night in June 2022

    Great location and great staff”

    The staff and location were great! But the hotel is in need of some serious renovation!! The carpet in the room were old and dirty. They literally had food stuck to it. The Air conditioning didn't work well and it had smelled bad. The gym was old and extremely humid with outdated and broken machines. The pool water didn't look clean and needs to be renovated. In summary if you're looking for a place to sleep and don't care for quality and cleanliness this is your spot. I'd like to reiterate that the staff were amazing. It's not there fault the hotel owners haven't renovated.

    Reviewed June 28, 2022

    See room deals

    Dear Mr. Yusef, Warmest greetings from Swiss-Belhotel Silae Palu, Firstly, thank you for sparing some of your time to write us your review. We are glad to see how you could enjoy your stay at our hotel. The team will be so thrilled to know they were able to craft such memorable experience for you. On the other side, I have noted down your constructive comment and relayed them to the relevant team for further review. Thank you for sharing and we cannot wait to see you again in the future. Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu

    Responded July 11, 2022
    Swiss-Belhotel Silae Palu
    6.4
    Good
    Sinten from Indonesia
    Group
    Deluxe Twin Villa Garden View
    Stayed 1 night in May 2022

    POOL SIDE”

    THERE WERE PEOPLE WHO DOESN'T WEAR A PROPER SWIMSUIT AT POOL

    Reviewed May 13, 2022

    See room deals

    Dear Mr/s. Sinten, Warmest Greetings from Palu! Firstly, thank you for sparing some of your time to write us your review. We are glad to see how you could enjoy your stay at our resort. The team will be so thrilled to know they were able to craft such memorable experience for you. On the other side, I have noted down your constructive comment and relayed them to the relevant team for further review. Thank you for sharing and we cannot wait to see you again in the future. Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu

    Responded May 17, 2022
    Swiss-Belhotel Silae Palu
    10.0
    Exceptional
    Taufiq from Indonesia
    Solo traveler
    Deluxe Double Room - No View
    Stayed 4 nights in September 2017

    Value for money”

    staying here for 4 days with agoda promo, nice hotel, great sea view, warmth welcome and love the breakfast... thank you agoda, thank you swiss bel silae palu

    Reviewed October 04, 2017

    See room deals

    Dear Mr/s. Taufiq, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

    Responded November 19, 2022
    Swiss-Belhotel Silae Palu
    9.0
    Exceptional
    Jacqueline from Australia
    Solo traveler
    Stayed 3 nights in September 2011

    Excellent hotel with first class service”

    Good size room, lovely soft pillows, beautiful view,

    I had a very relaxing stay in the hotel. My room was an excellent size and it had a beautiful view over Palu Bay. The western breakfast was OK, however the Chinese restaurant was a treat, with the best Chinese cuisine I have had in Indonesia. Reception was exceptionally helpful and friendly, nothing was too hard for them. I would definitely recommend this hotel to others.

    Reviewed September 08, 2011

    See room deals

    Dear Mr/s. Jacqueline, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

    Responded November 19, 2022
    Swiss-Belhotel Silae Palu
    9.0
    Exceptional
    Ariyo from Indonesia
    Solo traveler
    Stayed 1 night in August 2011

    Value for money hotel with beautiful view”

    excellent breakfast

    i often choose this hotel for business trip, making your stay a lot more comfortable in palu. nice facilities, not in the center of the city but it's okay since palu is not very big city. splendid view, both mountains and the sea.

    Reviewed August 24, 2011

    See room deals

    Dear Mr/s. Ariyo, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

    Responded November 19, 2022
    Swiss-Belhotel Silae Palu
    8.0
    Excellent
    Irwan from Indonesia
    Business traveler
    Stayed 1 night in September 2013

    Best hotel in Palu”

    Best hotel in Palu

    SwissBel Palu is definitely the best hotel in Palu right now as it's located in the seashore and became the only one hotel near the beach there. Recommended for both business travelers or family travelers.

    Reviewed October 16, 2013

    See room deals

    Dear Mr/s. Irwan, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

    Responded November 19, 2022
    Swiss-Belhotel Silae Palu
    7.3
    Very good
    wahyu from Indonesia
    Business traveler
    Stayed 2 nights in September 2013

    a nice hotel”

    good view beach and mountain , almost complete facility, fast check in

    good relaxation and sleep well , because the new hotel, good hygiene beachfront location a bit far from the airport and the city center but because Palu is still a small town and there is no may traficjam so it takes not a long time to get to the hotel the staff was friendly, check in and check out pretty quickly when I got to the hotel at 11'am nice bar, cafe , karouke and massage..

    Reviewed September 30, 2013

    See room deals

    Dear Mr/s. Wahyu, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

    Responded November 19, 2022
    Swiss-Belhotel Silae Palu
    9.2
    Exceptional
    GO from Indonesia
    Group
    Deluxe Double Room
    Stayed 4 nights in December 2016

    Beautiful sea view”

    Perfect view of Palu bay from the hotel.

    Reviewed December 18, 2016

    See room deals

    Dear Mr/s. Go, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

    Responded November 19, 2022
    Swiss-Belhotel Silae Palu
    7.0
    Very good
    PG from Brunei Darussalam
    Couple
    Stayed 1 night in August 2011

    Nice hotel, clean, great location beside palu ba.”

    fresh sea wind, medium size hotel service was very good

    We stay one night thru agoda booking but extended another 4 days celebrate our Lebaran. With good promotional rates, we will stay again in this hotel. No problems so far. Will recommed friends to stay in this lovely hotel when they visit Palu.

    Reviewed September 08, 2011

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    Dear Mr/s. PG, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

    Responded November 19, 2022
    Swiss-Belhotel Silae Palu
    8.8
    Excellent
    Ven from Indonesia
    Business traveler
    Villa Deluxe Double Room
    Stayed 1 night in April 2018

    Closed to the beach”

    Closed to the Yellow Bridge, A lil bit far from the city center. There is a Hypermart and small shopping mall around hotel. I Stay 1 night in a Villa Deluxe room type. The Villa is in the different building from the hotel, It's the opposite of the Hotel's Building, Nice Place and Quite Romantic if you stay for family or couple. There is a free shuttle vehicle to meet and drop you between Villa to Hotel (Return) when you are check-in, check-out and breakfast. But if you are enjoy to walk a lil bit, it's not too far, only 5 minutes walk.

    Reviewed April 19, 2018

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    Dear Ven Thank you very much for taking the time to share your experience. We are delighted to hear that you liked the place of the hotel. We look forward to welcoming you back to Swiss-Belhotel Silae Palu in the near future. Best regards Astrid Wowor Public Relations

    Responded August 15, 2018
    Swiss-Belhotel Silae Palu
    6.3
    Good
    Jan from Indonesia
    Business traveler
    Stayed 1 night in April 2011

    Just another hotel”

    Location

    good location and decent, but the service quality below hotel average, this hotel is the only decent hotel for business trip in palu, so this reason very helping the hotel to operate

    Reviewed October 03, 2011

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    Dear Mr/s. Jan, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are glad to see how you could enjoy your stay at our hotel. The team will be so thrilled to know they were able to craft such memorable experience for you. On the other side, I have noted down your constructive comment and relayed them to the relevant team for further review. Thank you for sharing and we cannot wait to see you again in the future. Kind Regards, Hotel Management

    Responded November 19, 2022
    Swiss-Belhotel Silae Palu
    7.7
    Very good
    Ismulianita from Indonesia
    Business traveler
    Stayed 3 nights in October 2012

    A beautiful hotel by the sea”

    The view from the restaurant

    I stayed here for business and the hotel suit that purpose. They charge you for internet connection, but seeing that this is in the place where wireless internet connection is still a luxury, I guess that makes sense. The staff were helpful, the shuttle bus that they use to pick you up from the airport, which is also the same car that they offer to drive you around the town is something else though. They should definitely ask a fund to buy a new one. The Gym was helpful, but only if you want to maintain your cardio routine. The food was also not into my liking. Overall I would definitely go back because of the friendly and cooperative staff as well as the nice and spacious room.

    Reviewed November 05, 2012

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    Dear Mr/s. Ismulianita, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

    Responded November 19, 2022
    Swiss-Belhotel Silae Palu
    9.7
    Exceptional
    Ricky from Indonesia
    Couple
    Stayed 2 nights in February 2013

    Beautiful Hotel”

    Fantastic View for couple

    This is a very beautiful hotel, the view is amazing, a beach side cafe and pool make it very interesting, you can spend a full evening right there, enjoy the barbeque at saturday night, feel a very cozy beach wind. It would be a very romantic moment to spend with your partner

    Reviewed February 18, 2013

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    Dear Mr/s. Ricky, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

    Responded November 19, 2022
    Swiss-Belhotel Silae Palu
    10.0
    Exceptional
    Timothy from Hong Kong SAR, China
    Business traveler
    Villa Deluxe Double Room
    Stayed 5 nights in October 2018

    Excellent”

    Great hotel, great services and great price.

    Reviewed November 16, 2018

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    Dear Mr/s. Timothy, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

    Responded November 19, 2022
    Swiss-Belhotel Silae Palu
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