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Swiss-Belhotel Silae Palu
Deluxe Double Room - No View - Room plan, Swiss-Belhotel Silae Palu in Palu
a large building with a clock on top of it, Swiss-Belhotel Silae Palu in Palu
Lobby, Swiss-Belhotel Silae Palu in Palu
Lobby, Swiss-Belhotel Silae Palu in Palu
Interior view, Swiss-Belhotel Silae Palu in Palu
Swimming pool [outdoor], Swiss-Belhotel Silae Palu in Palu

Removed from saved list

7.9

Very good

301 reviews

301 reviews

See map
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Palu Grand Mall 1.1 km
Tumbelaka 1.2 km
Puskesmas Lere 1.7 km
Taman Lasoso 2.1 km
Jembatan Palu IV 2.8 km
Rumah Sakit Umum Anutapura 3.0 km
Lapangan Bola Balaroa 3.5 km
Central Sulawesi Museum 3.6 km
Posyandu Teratai III 3.7 km
RS. UNDATA 3.7 km

Swiss-Belhotel Silae Palu

Jl. Malonda No 12, Silae Palu, Central Sulawesi, Palu, Palu, Indonesia, 94227 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Palu part of Palu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Mutiara Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Hot tub

Sauna

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Hot tub

Luggage storage

Cash withdrawal

Cheaper than 68% of all properties in Palu in the last 24 hoursCompared to 62 Palu properties at Agoda for various dates
Value for money8.0
Distance to city center5 km
Location rating8.3

Rooms available at Swiss-Belhotel Silae Palu

Deluxe Twin Villa Garden View
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Villa Deluxe Double Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Deluxe Sea View Double Room
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Grand Suite
...
  • Room size: 72 m²/775 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Sea View Twin Room
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Executive Villa
...
  • Room size: 64 m²/689 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior Deluxe Double
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Executive Suite
...
  • Room size: 64 m²/689 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 2 sofa beds & 1 king bed
Enter dates to see prices
Grand Deluxe
...
  • Room size: 43 m²/463 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Swiss-Belhotel Silae Palu?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swiss-Belhotel Silae Palu?

For those who wish to drive their own cars, Swiss-Belhotel Silae Palu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Palu with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Swiss-Belhotel Silae Palu?

Start your mornings right, with the continental and buffet breakfast options offered at Swiss-Belhotel Silae Palu. There's an additional charge of 125000 IDR for adults and 62500 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Swiss-Belhotel Silae Palu?

Swiss-Belhotel Silae Palu features 5 on-site restaurants for your dining convenience.

Can special events be hosted at Swiss-Belhotel Silae Palu?

Your special occasion or event can be hosted at one of the 2 versatile venues. You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Swiss-Belhotel Silae Palu. Small or intimate events like birthday parties and entertainment events can also be accomodated. Audio-visual equipment service is offered to help your event go smoothly.

Can business events be hosted at Swiss-Belhotel Silae Palu?

On-site venues and convenient event services make Swiss-Belhotel Silae Palu an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 800 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Swiss-Belhotel Silae Palu?

Swiss-Belhotel Silae Palu does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Swiss-Belhotel Silae Palu?

Travel by air is easy with Mutiara Airport only 9.2 km away from Swiss-Belhotel Silae Palu.

What restaurants are nearby Swiss-Belhotel Silae Palu?

Swiss-Belhotel Silae Palu’s neighborhood is Palu which includes popular restaurants such as Kaledo Stereo, Rumah Makan Abadi Kaledo and Bangi kopitiam.

What are popular attractions near Swiss-Belhotel Silae Palu?

Swiss-Belhotel Silae Palu’s location in the Palu neighborhood makes it close to famous attractions including Tumbelaka, Taman Lasoso and Jembatan Palu IV.

What popular beaches are close to Swiss-Belhotel Silae Palu?

Swiss-Belhotel Silae Palu’s Palu neighborhood also includes Taman Ria Beach, Talise Beach and Tanjung Karang Donggala Beach.

What popular natural sightseeing spots are close to Swiss-Belhotel Silae Palu?

Swiss-Belhotel Silae Palu’s nearby natural sights include Lore Lindu National Park, Bulu Riapu and Lore Lindu Natural Reserve located in the same Palu area.

See map

Explore the neighborhood

What people love about Swiss-Belhotel Silae Palu

  • 10

    Exceptional
    Cleanliness

    "Clean room, kind service I don't remember bali's see but I remember this resort."

    Sang

    |

    January 9, 2020

  • 9.2

    Exceptional
    Location

    "Good location at the edge of Palu city."

    Estini

    |

    January 29, 2021

  • 10

    Exceptional

    "Good place for 1 stop entertain"

    Hendra

    |

    December 19, 2022

Property ranking|Compared to 62 Palu properties
See all rankings
Room comfort score
7.2/10
Room size
42 sqm.
Location score
8.3/10
Couples review score
8.3/10
Better than
94
%
of Palu properties
Bigger than
94
%
of Palu properties
Better than
81
%
of Palu properties
Better than
81
%
of Palu properties
Overall rating:

7.9

Very good
301 reviews
Cleanliness
8.1
Facilities
8.1
Location
8.3
Read all reviews >
More about Swiss-Belhotel Silae Palu

More about Swiss-Belhotel Silae Palu

Swiss-Belhotel Silae Palu

When you are looking for comfortable and convenient accommodations in Palu, make Swiss-Belhotel Silae Palu your home away from home. A stay at Swiss-Belhotel Silae Palu ensures an easy access to the lively city and all of its wonders. Wherever you want to go, it's easy in Palu with a stay at Swiss-Belhotel Silae Palu, just 9.2 km from Mutiara Airport.
The superior services and facilities offered at Swiss-Belhotel Silae Palu will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Palu can be assisted with the car hire services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Swiss-Belhotel Silae Palu. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Swiss-Belhotel Silae Palu. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that a refrigerator, bottled water, instant coffee and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Swiss-Belhotel Silae Palu, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out karaoke rooms, bar and nightclub for some in-house nighttime fun.
Swiss-Belhotel Silae Palu promises you a fun-packed holiday with a variety of activities and facilities. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. The many offerings at Swiss-Belhotel Silae Palu ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Swiss-Belhotel Silae Palu gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Reasons to stay here

This hotel's facilities score higher than 85% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 93% of accommodations in the city.
This accommodation beats more than 93% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

7 mentions

Beach

3 mentions

View

3 mentions

Swimming Pool

1 mention

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Carpeting
  • Clothes rack
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Trash cans

Food and dining

Breakfast options
  • Asian
Restaurants on site
Wei Wan
  • Cuisine: Chinese
  • Menu: Buffet
Swiss Cafe
  • Cuisine: Asian, International
  • Menu: Buffet
Patio terrace
  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte

Location

Jl. Malonda No 12, Silae Palu, Central Sulawesi, Palu, Palu, Indonesia, 94227
Excellent
Location

8.3

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee160000 IDR
  • Distance from city center5 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)125000 IDR
The property
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants5
  • Number of rooms 115
  • Room voltage440
  • Year property opened2008
  • Most recent renovation2015

Reviews of Swiss-Belhotel Silae Palu from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.1
Facilities8.1
Location8.3
Room comfort and quality7.2
Service8.3
Value for money8.0
High score for Palu
Rating
9+ Exceptional (40)
8-9 Excellent (12)
7-8 Very Good (34)
6-7 Good (13)
<6 Below Expectation (27)
Time of the year
Mar - May (35)
Jun - Aug (29)
Sep - Nov (34)
Dec - Feb (28)

Show reviews that mention 

Showing 126 verified guest comments
12345
10.0
Exceptional
Sang from Indonesia
Group
Deluxe Double Room - No View
Stayed 1 night in November 2019

Goooood place”

Clean room, kind service I don't remember bali's see but I remember this resort.

Reviewed January 09, 2020

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Dear Mr. Kang Warmest Greetings from Swiss-Belhotel Silae Palu Thank you for your 5 star rating for our hotel. We are looking forward welcoming you again at Swiss-Belhotel Silae Palu. Thank you very much. Kindest Regards, Hotel Management

Responded November 04, 2020
Swiss-Belhotel Silae Palu
9.2
Exceptional
Estini from Indonesia
Couple
Villa Deluxe Double Room
Stayed 4 nights in November 2020

Rooms with a stunning view of Palu Bay”

The hotel survived 2018 earthquake devastated Palu. Good location at the edge of Palu city. Friendly and helpful staff in a comfortable environment. During the pandemic is a good way to feel at home away from home - staying at Swiss bellhotel Palu. Added bonus of stunning views from all sides of our windows as we stayed in the Executive room.

Reviewed January 29, 2021

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Dear Mr/s. Estini, Warmest Greetings from Palu! Firstly, thank you for sparing some of your time to write us your review. We are glad to see how you could enjoy your stay at our resort. The team will be so thrilled to know they were able to craft such memorable experience for you. Thank you for sharing and we cannot wait to see you again in the future. Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu

Responded May 17, 2022
Swiss-Belhotel Silae Palu
10.0
Exceptional
saade from Lebanon
Solo traveler
Villa Deluxe Double Room
Stayed 3 nights in April 2019

feel at home”

everything good more improvement

Reviewed May 10, 2019

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Dear Mr/s. Saade, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

Responded November 19, 2022
Swiss-Belhotel Silae Palu
8.4
Excellent
Jimmy from Indonesia
Couple
Deluxe Twin Villa Garden View
Stayed 2 nights in June 2022

Good hotel in Palu”

Overall the hotel and its facilities are ok but need some improvement on facilities

Reviewed June 25, 2022

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Dear Mr. Jimmy, Warmest greetings from Swiss-Belhotel Silae Palu, Firstly, thank you for sparing some of your time to write us your review. We are glad to see how you could enjoy your stay at our resort. The team will be so thrilled to know they were able to craft such memorable experience for you. On the other side, I have noted down your constructive comment and relayed them to the relevant team for further review. Thank you for sharing and we cannot wait to see you again in the future. Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu

Responded June 28, 2022
Swiss-Belhotel Silae Palu
8.0
Excellent
Honny from Indonesia
Business traveler
Superior Deluxe Room
Stayed 2 nights in January 2020

Nice”

Location is ok

Reviewed November 03, 2020

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Dear Ms. Honny Warmest greetings from Swiss-Belhotel Silae Palu We are very grateful to received your feedback regarding your visit at our hotel. We will continue to improve service and our facilities to keep our guest more comfortable during their stay at our hotel. We are looking forward welcoming you again at our hotel. Best Regards Hotel Management

Responded November 04, 2020
Swiss-Belhotel Silae Palu
5.6
Yusef from Saudi Arabia
Business traveler
Executive Villa
Stayed 1 night in June 2022

Great location and great staff”

The staff and location were great! But the hotel is in need of some serious renovation!! The carpet in the room were old and dirty. They literally had food stuck to it. The Air conditioning didn't work well and it had smelled bad. The gym was old and extremely humid with outdated and broken machines. The pool water didn't look clean and needs to be renovated. In summary if you're looking for a place to sleep and don't care for quality and cleanliness this is your spot. I'd like to reiterate that the staff were amazing. It's not there fault the hotel owners haven't renovated.

Reviewed June 28, 2022

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Dear Mr. Yusef, Warmest greetings from Swiss-Belhotel Silae Palu, Firstly, thank you for sparing some of your time to write us your review. We are glad to see how you could enjoy your stay at our hotel. The team will be so thrilled to know they were able to craft such memorable experience for you. On the other side, I have noted down your constructive comment and relayed them to the relevant team for further review. Thank you for sharing and we cannot wait to see you again in the future. Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu

Responded July 11, 2022
Swiss-Belhotel Silae Palu
6.4
Good
Sinten from Indonesia
Group
Deluxe Twin Villa Garden View
Stayed 1 night in May 2022

POOL SIDE”

THERE WERE PEOPLE WHO DOESN'T WEAR A PROPER SWIMSUIT AT POOL

Reviewed May 13, 2022

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Dear Mr/s. Sinten, Warmest Greetings from Palu! Firstly, thank you for sparing some of your time to write us your review. We are glad to see how you could enjoy your stay at our resort. The team will be so thrilled to know they were able to craft such memorable experience for you. On the other side, I have noted down your constructive comment and relayed them to the relevant team for further review. Thank you for sharing and we cannot wait to see you again in the future. Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu

Responded May 17, 2022
Swiss-Belhotel Silae Palu
4.0
Peter from United States
Couple
Villa Deluxe Double Room
Stayed 2 nights in August 2019

Need more restoration & training”

By their price, we expected a very nice 4 stars facility, but we are very disappointed. 2018 September Palu Tsunami damaged the hotel and it's aurrounding infrustructure. The hotel is still restoring it's facilities, so it is not suitable to receive guests. Evelator is not working properly, some restaurants are not open, staff cannot speak Engish, my room has no hot water, roaches appeared in the bathroom at night.... many good restaruants and malls are still closed 10 months after the dissater. So, the facilities is not fixed well, far from city, no infrustructure are around for tourists to enjoy, yet they still charging very high price, and the breakfast is also "not good". For now, no toursit should go there, unless they offer big discount. It may be better a year from now. PT, Texas, August 2019

Reviewed August 06, 2019

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Dear Mr.Peter, We are very grateful to received your review regarding our hotel. We do apologize if hotel services or facilities are not pleasing for you. We know that the disaster which is happen on 10 months ago is not the right reason to us to deliver the unexpected services and facilities. From your review we learn and will do improvement in both service and facilities to better serve our guest, therefore we thank you so much for your kind support for us. We are looking forward welcoming you again at our hotel. Regard Thomas Dananjaya General Manager

Responded August 15, 2019
Swiss-Belhotel Silae Palu
10.0
Exceptional
Taufiq from Indonesia
Solo traveler
Deluxe Double Room - No View
Stayed 4 nights in September 2017

Value for money”

staying here for 4 days with agoda promo, nice hotel, great sea view, warmth welcome and love the breakfast... thank you agoda, thank you swiss bel silae palu

Reviewed October 04, 2017

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Dear Mr/s. Taufiq, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

Responded November 19, 2022
Swiss-Belhotel Silae Palu
9.0
Exceptional
Jacqueline from Australia
Solo traveler
Villa Deluxe Double Room
Stayed 3 nights in September 2011

Excellent hotel with first class service”

Good size room, lovely soft pillows, beautiful view,

I had a very relaxing stay in the hotel. My room was an excellent size and it had a beautiful view over Palu Bay. The western breakfast was OK, however the Chinese restaurant was a treat, with the best Chinese cuisine I have had in Indonesia. Reception was exceptionally helpful and friendly, nothing was too hard for them. I would definitely recommend this hotel to others.

Reviewed September 08, 2011

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Dear Mr/s. Jacqueline, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

Responded November 19, 2022
Swiss-Belhotel Silae Palu
9.0
Exceptional
Ariyo from Indonesia
Solo traveler
Villa Deluxe Double Room
Stayed 1 night in August 2011

Value for money hotel with beautiful view”

excellent breakfast

i often choose this hotel for business trip, making your stay a lot more comfortable in palu. nice facilities, not in the center of the city but it's okay since palu is not very big city. splendid view, both mountains and the sea.

Reviewed August 24, 2011

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Dear Mr/s. Ariyo, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

Responded November 19, 2022
Swiss-Belhotel Silae Palu
8.0
Excellent
Irwan from Indonesia
Business traveler
Deluxe Double Room - No View
Stayed 1 night in September 2013

Best hotel in Palu”

Best hotel in Palu

SwissBel Palu is definitely the best hotel in Palu right now as it's located in the seashore and became the only one hotel near the beach there. Recommended for both business travelers or family travelers.

Reviewed October 16, 2013

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Dear Mr/s. Irwan, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

Responded November 19, 2022
Swiss-Belhotel Silae Palu
7.3
Very good
wahyu from Indonesia
Business traveler
Deluxe Double Room - No View
Stayed 2 nights in September 2013

a nice hotel”

good view beach and mountain , almost complete facility, fast check in

good relaxation and sleep well , because the new hotel, good hygiene beachfront location a bit far from the airport and the city center but because Palu is still a small town and there is no may traficjam so it takes not a long time to get to the hotel the staff was friendly, check in and check out pretty quickly when I got to the hotel at 11'am nice bar, cafe , karouke and massage..

Reviewed September 30, 2013

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Dear Mr/s. Wahyu, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

Responded November 19, 2022
Swiss-Belhotel Silae Palu
9.2
Exceptional
GO from Indonesia
Group
Deluxe Double Room
Stayed 4 nights in December 2016

Beautiful sea view”

Perfect view of Palu bay from the hotel.

Reviewed December 18, 2016

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Dear Mr/s. Go, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

Responded November 19, 2022
Swiss-Belhotel Silae Palu
7.0
Very good
PG from Brunei Darussalam
Couple
Deluxe Double Room - No View
Stayed 1 night in August 2011

Nice hotel, clean, great location beside palu ba.”

fresh sea wind, medium size hotel service was very good

We stay one night thru agoda booking but extended another 4 days celebrate our Lebaran. With good promotional rates, we will stay again in this hotel. No problems so far. Will recommed friends to stay in this lovely hotel when they visit Palu.

Reviewed September 08, 2011

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Dear Mr/s. PG, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

Responded November 19, 2022
Swiss-Belhotel Silae Palu
8.8
Excellent
Ven from Indonesia
Business traveler
Villa Deluxe Double Room
Stayed 1 night in April 2018

Closed to the beach”

Closed to the Yellow Bridge, A lil bit far from the city center. There is a Hypermart and small shopping mall around hotel. I Stay 1 night in a Villa Deluxe room type. The Villa is in the different building from the hotel, It's the opposite of the Hotel's Building, Nice Place and Quite Romantic if you stay for family or couple. There is a free shuttle vehicle to meet and drop you between Villa to Hotel (Return) when you are check-in, check-out and breakfast. But if you are enjoy to walk a lil bit, it's not too far, only 5 minutes walk.

Reviewed April 19, 2018

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Dear Ven Thank you very much for taking the time to share your experience. We are delighted to hear that you liked the place of the hotel. We look forward to welcoming you back to Swiss-Belhotel Silae Palu in the near future. Best regards Astrid Wowor Public Relations

Responded August 15, 2018
Swiss-Belhotel Silae Palu
6.3
Good
Jan from Indonesia
Business traveler
Deluxe Double Room - No View
Stayed 1 night in April 2011

Just another hotel”

Location

good location and decent, but the service quality below hotel average, this hotel is the only decent hotel for business trip in palu, so this reason very helping the hotel to operate

Reviewed October 03, 2011

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Dear Mr/s. Jan, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are glad to see how you could enjoy your stay at our hotel. The team will be so thrilled to know they were able to craft such memorable experience for you. On the other side, I have noted down your constructive comment and relayed them to the relevant team for further review. Thank you for sharing and we cannot wait to see you again in the future. Kind Regards, Hotel Management

Responded November 19, 2022
Swiss-Belhotel Silae Palu
7.7
Very good
Ismulianita from Indonesia
Business traveler
Villa Deluxe Double Room
Stayed 3 nights in October 2012

A beautiful hotel by the sea”

The view from the restaurant

I stayed here for business and the hotel suit that purpose. They charge you for internet connection, but seeing that this is in the place where wireless internet connection is still a luxury, I guess that makes sense. The staff were helpful, the shuttle bus that they use to pick you up from the airport, which is also the same car that they offer to drive you around the town is something else though. They should definitely ask a fund to buy a new one. The Gym was helpful, but only if you want to maintain your cardio routine. The food was also not into my liking. Overall I would definitely go back because of the friendly and cooperative staff as well as the nice and spacious room.

Reviewed November 05, 2012

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Dear Mr/s. Ismulianita, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

Responded November 19, 2022
Swiss-Belhotel Silae Palu
9.7
Exceptional
Ricky from Indonesia
Couple
Deluxe Double Room - No View
Stayed 2 nights in February 2013

Beautiful Hotel”

Fantastic View for couple

This is a very beautiful hotel, the view is amazing, a beach side cafe and pool make it very interesting, you can spend a full evening right there, enjoy the barbeque at saturday night, feel a very cozy beach wind. It would be a very romantic moment to spend with your partner

Reviewed February 18, 2013

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Dear Mr/s. Ricky, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

Responded November 19, 2022
Swiss-Belhotel Silae Palu
10.0
Exceptional
Timothy from Hong Kong SAR, China
Business traveler
Villa Deluxe Double Room
Stayed 5 nights in October 2018

Excellent”

Great hotel, great services and great price.

Reviewed November 16, 2018

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Dear Mr/s. Timothy, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Hotel Management

Responded November 19, 2022
Swiss-Belhotel Silae Palu
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