Swiss-Belhotel Silae Palu

4 stars out of 5
Jl. Malonda No 12, Silae Palu, Central Sulawesi, Lasoani, Palu, Indonesia, 94227

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Palu part of Palu, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Hot tub

Sauna

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

Your dates are popular among travelersUsers are booking a place in Palu every 32 minutes on Agoda.com
Service 8.8
Cleanliness 8.7
Facilities 8.7
Location 8.7

Based on 506 verified reviews

Service

8.8

Cleanliness

8.7

Facilities

8.7

Location

8.7

Value for money

8.5

Room comfort and qua...

7.0

See map

8.7Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Palu Grand Mall
1.1 km
Tumbelaka
1.2 km
Puskesmas Lere
1.7 km
Taman Lasoso
2.1 km
Jembatan Palu IV
2.8 km

Good to know

Value for money8.5
Distance to city center5 km
Location rating8.7

Rooms available at Swiss-Belhotel Silae Palu

Grand Deluxe
...
  • Room size: 48 m²/517 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Villa Deluxe Double Room
...
  • Room size: 32 m²/344 ft²
  • Courtyard view
  • 1 double bed
Enter dates to see prices
Executive Villa
...
  • Room size: 64 m²/689 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Grand Suite
...
  • Room size: 72 m²/775 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Sea View Double Room
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Twin Villa
...
  • Room size: 32 m²/344 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 32 m²/344 ft²
  • Courtyard view
  • 1 double bed
Enter dates to see prices
Superior Deluxe Double
...
  • Room size: 32 m²/344 ft²
  • Courtyard view
  • 1 queen bed
Enter dates to see prices
Superior Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Swiss-Belhotel Silae Palu have bars on the premises?

Delight in your favorite drinks at Swiss-Belhotel Silae Palu with the property's accessible bar. Travelers can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and maximize your evening fun at nightclub.

Does Swiss-Belhotel Silae Palu have a swimming pool?

While lounging at Swiss-Belhotel Silae Palu, you can enjoy the swimming pool facility to get your day started the best way with a splash for a refreshing morning or evening.

Does Swiss-Belhotel Silae Palu have a fitness center?

Swiss-Belhotel Silae Palu offers free fitness center that is fittingly situated at the tip of your finger, making it possible for you to get your daily exercise routine in at any hour of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

Is car parking available at Swiss-Belhotel Silae Palu?

Swiss-Belhotel Silae Palu offers car park onsite free of charge for guest visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What public parks are in close proximty of Swiss-Belhotel Silae Palu?

While lounging at Swiss-Belhotel Silae Palu, enjoy your early morning or evening stroll at nearby park which include Tumbelaka and Taman Lasoso.

At what time of the year is Swiss-Belhotel Silae Palu most popular?

Swiss-Belhotel Silae Palu's most popular month where verified tourists have stayed the most is in February.

What do travelers love most about Swiss-Belhotel Silae Palu?

Past guests that stayed at Swiss-Belhotel Silae Palu have given this property a rating of 8.804 for its exceptional service as the primary highlight for their stay.

What is the verified guest review consensus about Swiss-Belhotel Silae Palu's view?

82.0% of our past customer evaluations have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Swiss-Belhotel Silae Palu down in the review section.

What is the verified guest review consensus about Swiss-Belhotel Silae Palu's food?

83.0% of our past guest assessments have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Swiss-Belhotel Silae Palu down in the review.

More about Swiss-Belhotel Silae Palu

More about Swiss-Belhotel Silae Palu

Experience Comfort and Convenience at Swiss-Belhotel Silae Palu

Welcome to Swiss-Belhotel Silae Palu, a luxurious 4-star hotel located in the heart of Palu, Indonesia. With its prime location just 5 kilometers away from the city center, this hotel offers a perfect blend of comfort and convenience for both business and leisure travelers. Upon arrival, guests can check-in from 02:00 PM and enjoy a seamless and efficient process. The hotel's friendly and attentive staff will be there to assist you throughout your stay, ensuring a warm and welcoming experience from the moment you step foot into the lobby. Swiss-Belhotel Silae Palu boasts a total of 115 spacious and well-appointed rooms, providing a serene and relaxing atmosphere for your stay. Each room is tastefully designed with modern furnishings and amenities, offering a comfortable retreat after a day of exploring the city or attending business meetings. Whether you choose a cozy Standard Room or indulge in the luxury of a Suite, you can expect nothing but the utmost comfort and convenience. Families traveling with children will be pleased to know that Swiss-Belhotel Silae Palu has a child-friendly policy. Children between the ages of 0 to 0 can stay free of charge, making it an ideal choice for a family vacation. The hotel also offers a range of facilities and services to cater to the needs of young guests, ensuring a memorable and enjoyable stay for the whole family. With its convenient location, well-appointed rooms, and excellent child policy, Swiss-Belhotel Silae Palu is the perfect choice for travelers seeking comfort, convenience, and a family-friendly environment. Book your stay today and experience the best of Palu, Indonesia at this exceptional 4-star hotel.

Unwind and Indulge in a World of Entertainment at Swiss-Belhotel Silae Palu

Swiss-Belhotel Silae Palu is not just a place to lay your head - it's a destination where entertainment takes center stage. With a wide range of entertainment facilities, this hotel ensures that guests have an unforgettable experience. Start your evening by visiting the hotel's vibrant bar, where skilled mixologists will craft your favorite cocktails while you relax and soak in the lively atmosphere. If you're in the mood for some late-night fun, head to the hotel's nightclub, where you can dance the night away to the latest beats and tunes. For those seeking relaxation and rejuvenation, the hotel offers a variety of options. Indulge in a soothing massage at the spa, or unwind in the hot tub and sauna. The hotel's garden provides a tranquil setting for a leisurely stroll or a peaceful moment of reflection. If you're in the mood for some entertainment with friends, the shared lounge/TV area is the perfect place to gather and enjoy a movie or a game. If you're feeling adventurous, unleash your inner rockstar at the hotel's karaoke facilities. Sing your heart out to your favorite tunes and create lasting memories with your loved ones. Don't forget to stop by the gift/souvenir shop to pick up a memento of your stay at Swiss-Belhotel Silae Palu. With its wide array of entertainment facilities, Swiss-Belhotel Silae Palu ensures that every moment of your stay is filled with excitement, relaxation, and unforgettable experiences.

Unwind and Stay Active at Swiss-Belhotel Silae Palu's Sports Facilities

Swiss-Belhotel Silae Palu offers a range of sports facilities that cater to both relaxation and staying active. Dive into the refreshing waters of the indoor pool, perfect for a leisurely swim or a quick dip to cool off. For those looking to break a sweat, the hotel's fitness center is fully equipped with state-of-the-art equipment, allowing guests to maintain their workout routine even while traveling. Step outside and bask in the tropical sunshine at the hotel's outdoor pool. Take a refreshing swim or simply lounge by the poolside, soaking up the warm Palu weather. The poolside bar offers a variety of refreshing drinks and snacks, ensuring that you can indulge in a delicious treat without having to leave the pool area. If you're craving a day at the beach, Swiss-Belhotel Silae Palu has got you covered. Just a short distance away, the hotel provides easy access to the pristine sandy shores of Palu. Whether you want to take a leisurely stroll along the coastline or engage in exciting water sports, the beach offers endless possibilities for fun and relaxation. With a wide range of sports facilities, Swiss-Belhotel Silae Palu ensures that guests have everything they need to unwind and stay active during their stay.

Unparalleled Convenience at Swiss-Belhotel Silae Palu

Swiss-Belhotel Silae Palu offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day, right in the comfort of your own room. The hotel also provides laundry service and dry cleaning, making it convenient for guests to keep their clothes fresh and clean throughout their stay. For added convenience, Swiss-Belhotel Silae Palu offers express check-in/check-out services, allowing guests to save precious time and start enjoying their stay right away. The hotel also provides luggage storage facilities, so you can securely store your belongings while you explore the beautiful city of Palu. With daily housekeeping, you can be assured that your room will always be kept tidy and comfortable. In addition, Swiss-Belhotel Silae Palu understands the importance of staying connected, which is why they offer free Wi-Fi in all rooms and public areas. Whether you need to catch up on work or simply browse the internet, you can stay connected throughout your stay. For the convenience of smokers, the hotel also has a designated smoking area. With safety being a top priority, Swiss-Belhotel Silae Palu provides safety deposit boxes for guests to store their valuables securely. Whether you are traveling for business or leisure, Swiss-Belhotel Silae Palu ensures that your stay is as convenient and comfortable as possible.

Convenient Transport Facilities at Swiss-Belhotel Silae Palu

At Swiss-Belhotel Silae Palu, we understand the importance of seamless travel experiences. That's why we offer a range of convenient transport facilities to ensure that our guests have easy access to their desired destinations. For those arriving by air, our hotel provides airport transfer services, taking the hassle out of finding transportation upon arrival. Our friendly and professional staff will be waiting to greet you at the airport and whisk you away to the comfort of our hotel. If you prefer to drive yourself, we offer valet parking and a car park onsite. With the convenience of onsite parking, you can rest assured that your vehicle is secure while you enjoy your stay. Additionally, for guests who prefer to explore the city at their own pace, we also provide car hire services. Whether you're looking to visit nearby attractions or simply explore the local area, our car hire service offers flexibility and convenience. At Swiss-Belhotel Silae Palu, we strive to make your stay as comfortable and stress-free as possible. With our range of transport facilities, you can rest assured that your travel needs will be taken care of, allowing you to focus on enjoying your time in Palu, Indonesia.

Luxurious Room Facilities at Swiss-Belhotel Silae Palu

Indulge in the ultimate comfort and convenience at Swiss-Belhotel Silae Palu with their top-notch room facilities. Each room is equipped with air conditioning, ensuring a cool and pleasant stay even during the hottest days. Slip into a cozy bathrobe provided in your room and unwind after a long day of exploring Palu. For your entertainment needs, Swiss-Belhotel Silae Palu offers an extensive selection of in-house movies, allowing you to relax and enjoy a movie night in the comfort of your room. The rooms also feature a television with satellite/cable TV channels, ensuring that you have a variety of shows and programs to choose from. Quench your thirst or enjoy a late-night snack with the well-stocked mini bar available in each room. It offers a range of beverages and snacks, providing you with the convenience of having refreshments right at your fingertips. With these exceptional room facilities, Swiss-Belhotel Silae Palu guarantees a delightful and memorable stay for all guests.

Indulge in Culinary Delights at Swiss-Belhotel Silae Palu

At Swiss-Belhotel Silae Palu, guests are treated to a wide range of dining options that cater to every palate. Start your day off right with a delicious breakfast buffet, offering a variety of local and international dishes to satisfy all tastes. Whether you prefer a hearty meal or a lighter option, the continental breakfast at the hotel is sure to please. For a quick bite or a cozy coffee break, the coffee shop is the perfect spot to relax and recharge. Enjoy a selection of freshly brewed coffees, teas, and pastries in a welcoming atmosphere. If you prefer to dine in the comfort of your room, take advantage of the 24-hour room service. Indulge in a delectable meal from the hotel's extensive menu, delivered right to your doorstep. When it comes to dining out, the hotel's restaurant is a must-visit. With its elegant ambiance and attentive service, it is the ideal setting for a memorable dining experience. Delight your taste buds with a variety of culinary creations, ranging from local specialties to international favorites. From breakfast to dinner, Swiss-Belhotel Silae Palu ensures that your dining experience is nothing short of exceptional.

Luxurious and Spacious Rooms at Swiss-Belhotel Silae Palu

Experience comfort and elegance at Swiss-Belhotel Silae Palu, where a wide range of room options await you. Choose from the Deluxe Double Room - No View, Deluxe Sea View Double Room, Deluxe Sea View Twin Room, Deluxe Twin Room - No View, Deluxe Twin Villa Garden View, Executive Suite, Executive Villa, Grand Deluxe, Grand Suite, Superior Deluxe Double, Superior Deluxe Twin, and Villa Deluxe Double Room. Each room is thoughtfully designed to provide a relaxing and serene atmosphere, ensuring a restful stay for every guest. Whether you prefer a cozy room with a queen bed or a spacious suite with a king bed, Swiss-Belhotel Silae Palu has the perfect room to suit your needs. Booking your stay at Swiss-Belhotel Silae Palu through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the available room options, compare prices, and secure your reservation in just a few clicks. Enjoy peace of mind knowing that you have secured the best deal for your stay at Swiss-Belhotel Silae Palu with Agoda.

Discover the Enchanting Beauty of Palu, Indonesia

Nestled in the heart of Palu, Indonesia, Swiss-Belhotel Silae Palu offers a gateway to the enchanting beauty of this vibrant city. Palu, the capital of Central Sulawesi province, is a captivating destination that combines stunning natural landscapes, rich cultural heritage, and warm hospitality. With its strategic location near the city center, this hotel provides easy access to the must-visit attractions and activities that Palu has to offer. Immerse yourself in the lush greenery and breathtaking views of Palu Bay, located just a short distance from the hotel. Take a leisurely stroll along the pristine sandy beaches, or indulge in water sports such as snorkeling and diving to explore the vibrant marine life. For nature enthusiasts, a visit to Lore Lindu National Park is a must. This UNESCO Biosphere Reserve is home to diverse flora and fauna, including the iconic anoa, tarsier, and various bird species. Delve into the local culture by exploring the traditional markets and witnessing the vibrant daily life of the locals. Visit the Central Sulawesi Museum to learn about the region's history, art, and culture. Don't miss the chance to savor the delicious local cuisine, known for its bold flavors and unique blend of spices. Whether you are seeking adventure, relaxation, or cultural experiences, Palu has something to offer every traveler. Swiss-Belhotel Silae Palu is the perfect base to explore and experience the enchanting beauty of this captivating destination.

Convenient Transportation Options from the Nearest Airports to Swiss-Belhotel Silae Palu

Swiss-Belhotel Silae Palu, located in the heart of Palu, Indonesia, offers convenient transportation options for guests arriving at the nearest airports. If you are flying into Mutiara SIS Al-Jufrie Airport, the closest airport to Palu, you have several transportation choices to reach Swiss-Belhotel Silae Palu. The hotel is approximately 10 kilometers away from the airport, and the journey takes around 30 minutes by car. Taxis are readily available at the airport, and it is recommended to use reputable taxi services or arrange a pick-up with the hotel in advance for a hassle-free transfer. Alternatively, you can also rent a car from the airport to have the flexibility to explore the city at your own pace. For travelers arriving at the Palu International Airport, which is around 15 kilometers from Swiss-Belhotel Silae Palu, similar transportation options are available. Taxis are easily accessible outside the airport terminal, and the hotel can also arrange a pick-up service upon request. If you prefer to have your own transportation, car rental services are available at the airport, allowing you to conveniently drive to the hotel and explore the surrounding areas. No matter which airport you arrive at, Swiss-Belhotel Silae Palu ensures a seamless and comfortable journey from the airport to the hotel. With various transportation options available, guests can easily reach the hotel and start enjoying their stay in Palu, Indonesia.

Discover the Vibrant Surroundings of Swiss-Belhotel Silae Palu

Situated amidst a bustling neighborhood in Palu, Swiss-Belhotel Silae Palu offers easy access to a variety of nearby landmarks and attractions. One of the prominent landmarks in the vicinity is Bulu Riapu, a picturesque hill that provides breathtaking panoramic views of the cityscape. Whether you choose to hike up the hill or simply relax at its base, Bulu Riapu offers a tranquil escape from the city's hustle and bustle. For those seeking medical services, RS. UNDATA, Rumah Sakit Dira, and Rumah Sakit Annisa are conveniently located within close proximity to the hotel. These hospitals provide top-notch healthcare facilities and services, ensuring peace of mind for guests in case of any medical emergencies. Nature enthusiasts will be delighted to explore Taman Gelatik and Taman Dinas Cipta Karya, two beautiful parks situated near Swiss-Belhotel Silae Palu. These green oases offer a serene environment, perfect for leisurely walks, picnics, or simply unwinding amidst nature's tranquility. Additionally, history buffs can visit the Central Sulawesi Museum, which showcases a rich collection of artifacts and exhibits, providing insights into the region's cultural heritage.





A Variety of Culinary Delights

Swiss-Belhotel Silae Palu is surrounded by a plethora of dining options that will surely satisfy any craving. Just a short stroll away, you will find Rumah Makan DARISA, a local favorite known for its authentic Indonesian dishes. For those looking to indulge in traditional Palu cuisine, Rumah Makan Ketupat Uta Dada is a must-visit. If you're in the mood for a cozy cafe experience, Refresho Coffee & Cafe and MJM Cafe are perfect choices. Craving some spicy Padang cuisine? Look no further than Rumah Makan Padang, where you can savor the rich flavors of Sumatran dishes. For those who prefer a taste of international cuisine, Killiney Kopitiam Palu offers a fusion of Indonesian and Singaporean flavors. Toragila Cafe is a great spot for coffee enthusiasts, while Careto and RM. Khatulistiwa offer a variety of dishes to suit all palates. With such a diverse range of culinary delights just steps away from the hotel, you'll never run out of options during your stay at Swiss-Belhotel Silae Palu.

Explore Palu's Premier Shopping Destination

Situated just a stone's throw away from Swiss-Belhotel Silae Palu, Palu Grand Mall is the city's premier shopping destination. This expansive mall offers a wide range of shopping options, from high-end fashion boutiques to local artisanal shops. Indulge in a shopping spree as you browse through the latest fashion trends, pick up unique souvenirs, or simply enjoy a leisurely stroll through the mall's stylish corridors. With a variety of dining options available, you can also refuel and satisfy your cravings after a day of retail therapy. Whether you're looking for the perfect outfit or searching for the ideal gift, Palu Grand Mall is the go-to destination for all your shopping needs.

Affordable Luxury at Swiss-Belhotel Silae Palu

When it comes to finding the perfect blend of luxury and affordability in Palu, look no further than Swiss-Belhotel Silae Palu. With an average price of just $43 per night, this hotel offers exceptional value for money compared to the average price of a hotel room in Palu, which is $25. At Swiss-Belhotel Silae Palu, guests can indulge in a world-class experience without breaking the bank. The spacious and elegantly designed rooms provide a comfortable haven for weary travelers, complete with modern amenities and breathtaking views of the city. Whether you're traveling for business or leisure, this hotel offers everything you need for a memorable stay at an unbeatable price. In addition to its affordable rates, Swiss-Belhotel Silae Palu also boasts a range of top-notch facilities and services. Guests can take a refreshing dip in the outdoor pool, unwind with a rejuvenating spa treatment, or stay active at the fully-equipped fitness center. The hotel's on-site restaurant serves delectable international and local cuisine, ensuring that every culinary craving is satisfied. With its unbeatable price and exceptional offerings, Swiss-Belhotel Silae Palu is the perfect choice for budget-conscious travelers who refuse to compromise on quality. Book your stay today and experience the epitome of affordable luxury in Palu!

Excellent Service, Beautiful Views, and Convenient Location

Swiss-Belhotel Silae Palu is a truly exceptional hotel that offers excellent service, beautiful views, and a convenient location. Guests have raved about the friendly and helpful staff who go above and beyond to ensure a comfortable stay. The hotel's delicious breakfast, served with a stunning view of the city, has left a lasting impression on visitors. The clean and well-maintained swimming pool provides the perfect spot to relax and unwind. With its prime location at the edge of Palu city, guests can enjoy outstanding views over the bay. Additionally, the presence of a Hypermart and small shopping mall nearby adds to the convenience and enjoyment of the stay. From the clean and comfortable rooms to the attentive and kind service, Swiss-Belhotel Silae Palu truly deserves its 5-star rating and is a memorable destination for both business and leisure travelers.

Unforgettable Stay at Swiss-Belhotel Silae Palu

Discover a truly remarkable hotel experience at Swiss-Belhotel Silae Palu, where exceptional service and top-notch facilities combine to create an unforgettable stay. With an impressive overall rating of 8.3, this hotel has consistently delighted guests with its commitment to excellence. One of the standout features of Swiss-Belhotel Silae Palu is its exceptional value for money, earning a remarkable rating of 8.2. Guests are consistently impressed by the affordable rates and the incredible value they receive in return. From the moment you step into the hotel, you'll be greeted by a warm and welcoming atmosphere that instantly makes you feel at home. The hotel's facilities also receive high praise, with a rating of 8.3. Whether you're looking to relax by the pool, unwind in the spa, or stay active in the fitness center, Swiss-Belhotel Silae Palu has you covered. The well-maintained facilities are designed to cater to all your needs, ensuring a truly enjoyable and convenient stay. While the food and dining rating may be slightly lower at 6.9, the hotel more than makes up for it with its impeccable cleanliness, earning a rating of 8.4. Guests consistently comment on the spotless rooms and public areas, ensuring a comfortable and hygienic environment throughout your stay. Located in a prime spot, Swiss-Belhotel Silae Palu boasts a rating of 8.5 for its convenient location. Situated in Palu, Indonesia, the hotel offers easy access to popular attractions, shopping centers, and dining options. Whether you're here for business or leisure, you'll find yourself perfectly situated to explore all that Palu has to offer. The staff performance at Swiss-Belhotel Silae Palu is truly exceptional, earning a rating of 8.5. From the moment you arrive, you'll be greeted by friendly and attentive staff who go above and beyond to ensure your every need is met. Their professionalism and dedication to providing outstanding service truly sets this hotel apart. Overall, Swiss-Belhotel Silae Palu offers an exceptional hotel experience that consistently exceeds guest expectations. With its unbeatable value, top-notch facilities, impeccable cleanliness, convenient location, and outstanding staff performance, this hotel is a true gem in Palu, Indonesia. Book your stay today and prepare to be amazed.

Show less

Amenities and facilities

Excellent8.7

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Karaoke
  • Massage
  • Massage bed
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Chapel
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Kettle
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Asian
Restaurants on site
Wei Wan
  • Cuisine: Chinese
  • Menu: Buffet
Swiss Cafe
  • Cuisine: Asian
  • Menu: Buffet
Patio terrace
  • Cuisine: Asian
  • Menu: Buffet

Location

Jl. Malonda No 12, Silae Palu, Central Sulawesi, Lasoani, Palu, Indonesia, 94227

Excellent8.7

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-18 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Check-in until23:59
Getting around
  • Distance from city center5 km
  • Travel time to airport (minutes)20
  • Airport transfer fee200000 IDR
Extras
  • Breakfast charge (unless included in room price)138000 IDR
The property
  • Year property opened2008
  • Number of floors4
  • Room voltage220
  • Number of rooms 115
  • Most recent renovation2015
  • Number of restaurants5
  • Number of bars/lounges2

Reviews of Swiss-Belhotel Silae Palu from real guests

Provided by verified guests of

Agoda logo
8.5
  • Service score 8.8 out of 10 and is a high score in Palu
    Service8.8
  • Cleanliness score 8.7 out of 10 and is a high score in Palu
    Cleanliness8.7
  • Facilities score 8.7 out of 10 and is a high score in Palu
    Facilities8.7
  • Location score 8.7 out of 10 and is a high score in Palu
    Location8.7
  • Value for money score 8.5 out of 10 and is a high score in Palu
    Value for money8.5
  • Room comfort and quality score 7 out of 10 and is a high score in Palu
    Room comfort and quality7.0
High score for Palu

Rating

9+ Exceptional (70)
8-9 Excellent (16)
7-8 Very Good (44)
6-7 Good (15)
<6 Below Expectation (25)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 170 verified guest comments
Changed to review page 1
  1. 8.0
    Excellent
    David from New Zealand
    Couple
    Grand Deluxe
    Stayed 3 nights in April 2025

    “Palu April 25”

    Very nice hotel with big rooms. Located close to the shopping mall and within easy reach of the airport. Front of office staff are very helpful along with the cleaning staff. The restaurant is good and offers a variety of food but it can take a long time for all food to be served at the table. They cannot seem to get everyone's meals ready so that we can all eat at the same time. The other failing, is the hotel breakfast and staff. Food often runs out and with no sign of refilling the food. Additionally, the head waiter goes around customers asking if they want more food before they take the dishes away. It not a good look to start clearing the servery whilst people are still eating. Given that they had not replenished food the first place. It's not a good idea!

    Reviewed April 07, 2025

    Dear Mr. David, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are glad to see how you could enjoy your stay at our hotel. On the other side, I have noted down your comment and relayed them to the relevant team for further review. Thank you for sharing and we cannot wait to see you again in the future. Kind Regards, Imam Nugroho General Manager

    Responded April 14, 2025
    Swiss-Belhotel Silae Palu
  2. 8.8
    Excellent
    Alan from Australia
    Solo traveler
    Villa Deluxe Double Room
    Stayed 2 nights in September 2023

    “Waterfront Hotel in Palu”

    I stayed two nights here and it was very comfortable, everything in the spacious room worked as it should. The pool was clean and a separate towel was provided for the pool. Check in and out was seamless and not difficult. The level of English was quite adequate. Although it was a little isolated from the city centre I would stay there again.

    Reviewed September 20, 2023

    Dear Mr/s. Alan, Warmest greetings from Swiss-Belhotel Silae Palu. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu

    Responded September 23, 2023
    Swiss-Belhotel Silae Palu
  3. 10.0
    Exceptional
    SUTARTO from Indonesia
    Business traveler
    Villa Deluxe Double Room
    Stayed 2 nights in May 2024

    “Relax”

    For relaxation, it's a suitable place for business visits and tourism. Just a little input about the bathroom; it would be better if the separation between the toilet and the shower has a drainage system, as water drips from the cleaning staff, causing standing water with no drainage. Aside from this, the services, facilities, views, quality, meals, etc., are perfect.

    Reviewed June 01, 2024
    Auto-translated through generative A.I.

    Kepada Bapak Sutarto, Kami ucapkan terima kasih atas kesempatan untuk memberikan layanan kepada Anda dan keluarga. Kami mohon maaf atas ketidaknyamanan yang ditimbulkan, catatan tersebut telah kami jadikan evaluasi untuk upaya penyesuaian atau perbaikan lebih lanjut demi terciptanya kesesuaian harapan untuk Anda dan tamu lainnya dikedatangan selanjutnya. Kami tunggu kedatangannya kembali pada kesempatan baik berikutnya. Hormat Kami, Imam Nugroho. General Manager.

    Responded June 03, 2024
    Swiss-Belhotel Silae Palu
  4. 10.0
    Exceptional
    Guntoro from Indonesia
    Couple
    Twin Villa
    Stayed 1 night in February 2025

    “The hotel is alright.”

    I am happy with the service at the Swisbel hotel; the service is friendly and fast. Thank you, I hope to come back and stay at Swisbel again.

    Reviewed February 07, 2025
    Auto-translated through generative A.I.

    Kepada Bapak Guntoro, Salam Hangat dari Swiss-Belhotel Silae Palu, Terima kasih telah meluangkan waktu untuk memberikan ulasan yang berharga tentang masa tinggal Anda dan kami akan berusaha sebaik mungkin untuk memastikan kunjungan Anda berikutnya dengan pengalaman yang lebih baik lagi. Tim kami akan dengan senang hati menyambut Anda kembali. Salam Hangat, Imam Nugroho General Manager

    Responded February 10, 2025
    Swiss-Belhotel Silae Palu
  5. 8.8
    Excellent
    Ivana from Indonesia
    Family with young children
    Executive Suite
    Stayed 1 night in February 2025

    “A pleasant stay for a short weekend getaway.”

    It’s our second time to stay in this hotel for our family mini trip. Our first one was very great, but this time was below our expectation. We requested a baby cot, heard nothing just to get a response when we were already in our room that it was not available. Although we stayed in an executive suite room, we’d still have to pay more for an extra blanket. The experience and location were still great though. And so did the breakfast.

    Reviewed February 09, 2025
    Auto-translated through generative A.I.

    Dear Mrs. Ivana, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online on our Agoda page. We are glad to see how you could enjoy your stay at our hotel. On the other side, I have noted down your comment and relayed them to the relevant team for further review. Thank you for sharing and we cannot wait to see you again in the future. Kind Regards, Imam Nugroho General Manager

    Responded February 10, 2025
    Swiss-Belhotel Silae Palu
Changed to review page 1

This is a popular property. Don't miss out!