Swiss-Belinn Malang
Deluxe Queen Swiss-Belinn Malang
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Lobby Swiss-Belinn Malang
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8.0
Excellent
/10
(1517 reviews)See what guests said
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8.5
Excellent
Location rating score
Excellent location - 1.03 kilometers from city center
Parking
FREE
  • Malang Town Square110 m
  • Matos110 m
  • Mal Olympic Garden (MOG)230 m
  • Brawijaya university1.08 km
  • Ijen Street1.21 km
  • Monument Pahlawan1.23 km
  • Universitas Negeri Malang1.28 km
  • Universitas Islam Negeri Maulana Malik Ibrahim1.33 km
  • SMUK Santo Albertus Dempo1.44 km
  • Mitra1.48 km
  • Free Wi-Fi

    Swiss-Belinn Malang

    Jalan Veteran No. 8A, Malang Center, Malang, Indonesia - See map
    "Great breakfast buffet!"
    Alan - October 26, 2016
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.1 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 59 times

    Property ranking|Compared to 1,678 Malang properties
    See all rankings
    Room comfort score
    7.6/10
    Review score - United States
    7.5/10
    Location score
    8.5/10
    Service score
    8.1/10
    Better than
    98
    %
    of Malang properties
    Better than
    98
    %
    of Malang properties
    Better than
    97
    %
    of Malang properties
    Better than
    96
    %
    of Malang properties
    Value for money7.9
    Distance to city center0.5 km
    Location rating8.5
    Nearest airportAbdul Rachman Saleh Airport (MLG)
    Distance to airport10.4 km

    Rooms available at Swiss-Belinn Malang

    7.6
    Very good
    Room comfort & quality
    Deluxe Queen
    Deluxe Queen
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 queen bed
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    Grand Deluxe
    Grand Deluxe
    ...
    • Room size: 28 m²/301 ft²
    • Pool view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Suite Room
    Suite Room
    ...
    • Room size: 41 m²/441 ft²
    • Pool view
    • 1 queen bed
    Enter dates to see prices
    Superior Deluxe
    Superior Deluxe
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Double
    Double
    ...
      Enter dates to see prices
      Single Deluxe Superior
      Single Deluxe Superior
      ...
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        Deluxe Double
        Deluxe Double
        ...
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          Room Luxury
          Room Luxury
          ...
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            Double Room - Superior
            Double Room - Superior
            ...
              Enter dates to see prices

              What people love about Swiss-Belinn Malang

              • 8.8
                Excellent
                Staff 

                "Staff were courteous."

                Zaiful

                |

                February 1, 2018

              • 9.2
                Exceptional
                Staff 

                "Varieties of food for breakfast, room is exceptionally clean and staffs are polite and helpful"

                Ooi

                |

                November 10, 2018

              • 8.0
                Very good

                "Despite the city being overflowed by holiday makers, we had a wonderful stay in the hotel."

                fazlina

                |

                December 28, 2018

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              More about Swiss-Belinn Malang

              More about Swiss-Belinn Malang

              7.6
              Very good

              "Staff service is excellent."

              Arga

              |

              January 5, 2019

              An overview

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              What they offer

              8.8
              Excellent

              "It's nice hotel."

              Addy S.

              |

              January 8, 2019

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Swiss-Belinn Malang from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (1517)Booking.com Reviews (377)
              8.0
              /
              10
              Cleanliness8.1
              Facilities7.9
              Location8.5
              Room comfort and quality7.6
              Service8.1
              Value for money7.9
              Rating
              9+ Exceptional (236)
              8-9 Excellent (218)
              7-8 Very Good (384)
              6-7 Good (138)
              <6 Below Expectation (114)
              Time of the year
              Mar - May (238)
              Jun - Aug (319)
              Sep - Nov (205)
              Dec - Feb (328)
              All guests (1517)
              All room types
              All languages

              Show reviews that mention 

              Showing 1090 verified guest comments
              12345
              8.4
              Excellent
              ari from Indonesia
              Family with teens
              Grand Deluxe
              Stayed 2 nights in July 2019

              Great location, side by side with Trans Mall, and Malang Town Square. Very close to Unibraw campus”

              Location is the best, Staff not really friendly in breakfast restaurant. We have to prepare our own breakfast cateleries, and nobody care.. Reception team is responsive, especially when we report our shower was broken since the night before. We left the room in the morning, and when we came back in the afternoon it was fixed.

              Reviewed July 17, 2019

              Dear Mr.Ari, " WARMEST GREETING FROM SWISS-BELINN MALANG " First of all, We would like to thank you for choosing Swiss-Belinn Malang for your stay during you were in Malang, hopefully Swiss-Belinn Malang will be the first choice for you to stay when you come to Malang again. Swiss-Belinn Malang has a strategic location not only close to two huge malls of Transmart and Matos but also close to famous Universities of Brawijaya, Malang State University and Polinema, beside that for those who want to go to Batu Tourism City only need 30 minutes from Hotel. Regarding the staff Resto did not serve you well, really break the SOP and firm action will be taken, We deeply apologize for any inconvenience and We assure you it will not happen again when you stay with us for the next visit. Thank you for your great comment and for sure it will stimulate us to improve and increase our service to meet guest expectation and satisfaction. Warm regards, Gunawan TD Putra General Manager

              Show more
              Swiss-Belinn Malang
              10.0
              Exceptional
              Noor from Singapore
              Family with young children
              Deluxe Twin
              Stayed 1 night in December 2018

              Awesone”

              great stay

              Reviewed July 23, 2019

              Dear Ms. Noor, " WARMEST GREETING SWISS-BELINN MALANG " Thank you for staying with us, we hope our sincere service could meet your expectation. We are very happy to have your nice experience during your stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services Thank you and We look forward to having your next visit at Swiss-Belinn Malang. Warm regards, Gunawan TD Putra General Manager

              Responded July 29, 2019
              Swiss-Belinn Malang
              10.0
              Exceptional
              hilyatuz from Indonesia
              Family with young children
              Deluxe Queen
              Stayed 2 nights in June 2019

              Deserve a four-star title”

              My first impression about this hotel began when the security in the lobby opened our car's door and greeted my nephew who had just woken up with friendly gesture, "ah, ade masih ngantuk ya (trans: ah, little boy are you still sleepy?). The friendliness and hospitality of the staffs continued throughout our stay. They were also responsive. When I called the housekeeping to take my dirty laundry and request for the cleaned one, they responded promptly. The room was a bit small, but very clean and well-equipped. They even provided hair dryer which is rarely provided by 3-star hotels in Indonesia. I can even mention a 4-star hotel which does not provide hair dryers in their rooms. Breakfast was good. They provided my favourite illy coffee, but with additional charge, which is fine if you're willing to pay extra for a good cup of coffee in the morning. The staffs were always there to take your empty plates. My fav is the special section for Jamu (Indonesian herbal drinks). Love it!

              Reviewed June 18, 2019

              Dear Mr/s Hilyatuz, " WARMEST GREETING FROM SWISS-BELINN MALANG " First of all We would like to say thank you for choosing Swiss-Belinn Malang for your stay with your lovely family, We hope our sincere service could meet to your expectation. We are very happy to have your comment that you had a good experience during you stay with us, your complimentary will be forwarded to our team and for sure it will be a stimulate them to work better and better to meet guest satisfaction. Thank you for your valuable comment and We look forward to having yoour next visit at Swiss-Belinn Malang. Warm regards, Gunawan TD Putra General Manager

              Responded June 18, 2019
              Swiss-Belinn Malang
              10.0
              Exceptional
              fatimah from Malaysia
              Group
              Deluxe Twin
              Stayed 2 nights in July 2019

              Strategic location beside shopping mall and value for money”

              I like the location nearby shopping mall easy for dinner and shopping. And walking diatance to Mesjid . Good selection for breakfast including air halia and serai good for detox.

              Reviewed July 23, 2019

              Dear Ms. Fatimah, " WARMEST GREETING SWISS-BELINN MALANG " Thank you for staying with us, we hope our sincere service could meet your expectation. We are very happy to have your nice experience during your stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services Thank you and We look forward to having your next visit at Swiss-Belinn Malang. Warm regards, Gunawan TD Putra General Manager

              Responded July 29, 2019
              Swiss-Belinn Malang
              8.8
              Excellent
              Arie from Indonesia
              Family with young children
              Deluxe Queen
              Stayed 1 night in March 2019

              A Pleasant Short Stay but Access to Hotel could be Improved”

              Our overall impression with this hotel was positive. Staff was friendly especially Cristian Joy who was the Bellboy/ FO Assistant when we arrived and was there too to bid farewell. He was joyful and offered help even when not asked. Our rooms were clean, the space was sufficient and they assigned rooms according to our request. Breakfast has nice spread with lots of choices and its by the pool location was good. While we enjoyed their pool, we didn't have time to try their gym. Little thing for improvement; as I said in the title, actually I like all aspects of the stay and location is great, adjacent to newly opened MX Mall. But I think the access to the hotel should be made separated with mall entrance. We had to fight the traffic in long queue with mall visitors to get a ticket which I think was unnecessary. The hotel does actually have access from the side of the mall, but they close this easier access which was a pity. This was the only thing for improvement I think. but I won't hesitate to stay here again on our future visits to Malang.

              Reviewed March 04, 2019

              Dear Mr, Arie, " WARMEST GREETING SWISS-BELINN MALANG " Thank you for staying with us, we hope our sincere service could meet your expectation. We are very happy to have your nice experience during your stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. We deeply apologize for your inconvenience regarding the entrance access, we sure will coordinate with the related department to improve our services. Thank you and We look forward to having your next visit at Swiss-Belinn Malang. Warm regards, Gunawan TD Putra General Manager

              Responded March 20, 2019
              Swiss-Belinn Malang
              6.0
              Kartono from Indonesia
              Business traveler
              Deluxe Twin
              Stayed 1 night in February 2019

              good”

              good

              Reviewed July 18, 2019

              Dear Mr. Kartono, " WARMEST GREETING SWISS-BELINN MALANG " Thank you for staying with us, we hope our sincere service could meet your expectation. We are very happy to have your nice experience during your stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services Thank you and We look forward to having your next visit at Swiss-Belinn Malang. Warm regards, Gunawan TD Putra General Manager

              Responded July 19, 2019
              Swiss-Belinn Malang
              8.0
              Excellent
              AZAHARI from Malaysia
              Group
              Deluxe Twin
              Stayed 1 night in June 2019

              1N in Malang”

              Nil

              Reviewed July 02, 2019

              Dear Mr. Azahari, " WARMEST GREETING FROM SWISS-BELINN MALANG " Thank you for choosing Swiss-Belinn Malang, We hope our sincere service could meet to your expectation. We are very happy to have the score you given as showed your satisfaction during you stay with us, your complimentary will be forwarded to our team to add their spirit to work better and better. once again thank you for your comment and look forward to having your next visit at Swiss-Belinn Malang. Warm regards, Gunawan TD Putra General Manager

              Responded July 06, 2019
              Swiss-Belinn Malang
              8.0
              Excellent
              Ahmed from Saudi Arabia
              Couple
              Deluxe Queen
              Stayed 4 nights in June 2019

              Very good”

              Very good hotel

              Reviewed June 29, 2019

              Dear Mr. Ahmed, " WARMEST GREETING SWISS-BELINN MALANG " Thank you for staying with us, we hope our sincere service could meet your expectation. We are very happy to have your nice experience during your stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services Thank you and We look forward to having your next visit at Swiss-Belinn Malang. Warm regards, Gunawan TD Putra General Manager

              Responded July 10, 2019
              Swiss-Belinn Malang
              8.0
              Excellent
              fazlina from Malaysia
              Family with teens
              Deluxe Twin
              Stayed 2 nights in December 2018

              Superb”

              Despite the city being overflowed by holiday makers, we had a wonderful stay in the hotel. The staff were very helpful. The breakfast was nice and so does the room service food that we ordered. Will recommend this place to our friends back home.

              Reviewed December 28, 2018

              Dear Mrs. Fazlina, " WARMEST GREETING FROM SWISS-BELINN MALANG " Thank you for choosing Swiss-Belinn Malang for your stay during you were in Malang, We hope our sincere service could meet to your expectation. We are very happy to have your great experience during you stay with us and We will keep maintaining and increase our service to meet your expectation and satisfaction. Thank you and We look forward to having your next visit at Swiss-Belinn Malang. Warm regards, Gunawan TD Putra General Manager

              Responded July 15, 2019
              Swiss-Belinn Malang
              8.4
              Excellent
              Abhineet from Singapore
              Couple
              Deluxe Twin
              Stayed 1 night in December 2018

              Value for money stay”

              We stayed at the Swiss-Belinn Malang just for 1 night on our way back to Surabaya. We found the hotel to be nicely located, right next to a mall, where we shopped in the evening. The hotel staff was very supportive, cheerful and helpful. The deluxe twin room was smaller than we had expected, but was clean, and offered good value for the price we paid. The breakfast buffet was well stocked, and the egg station got us boiled eggs, even though they were not parked of the offering. We left the hotel happy to have spent a night here. Should we be back in the Malang area again,we would definitely consider staying at the Swiss-Belinn again!

              Reviewed December 27, 2018
              9.6
              Exceptional
              Martha from Australia
              Family with young children
              Deluxe Twin
              Stayed 3 nights in February 2019

              Strategic location near shopping centre”

              This hotel is only 5 minutes walking distance to a shopping centre, Malang Town Square, where you can find various cuisines in the foodcourt. Check-in was good, the staff were friendly, but they initially gave me only 1 key card to the room which was quite inconvenience since I was staying with my family. But when I asked for a spare key, they happily complied. I was staying in the superior twin room, and it was a bit cramped for family with child. The hotel has a kiddy pool, so it's a good news for those travelling with kids. Breakfast was splendid. They offered traditional herbal drinks. I had an easy check-out and they let me have a late check-out until 1pm.

              Reviewed February 16, 2019

              Dear Ms. Martha, " WARMEST GREETING SWISS-BELINN MALANG " Thank you for staying with us, we hope our sincere service could meet your expectation. Swiss-Belinn Malang has a very strategic location it is not only close with two big Malls but also close to the University of Brawijaya and Negeri Malang, for sure this is our added value to pampering our guest who stays with us. We are very happy to have your nice experience during your stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services Thank you and We look forward to having your next visit at Swiss-Belinn Malang. Warm regards, Gunawan TD Putra General Manager

              Responded February 19, 2019
              Swiss-Belinn Malang
              8.0
              Excellent
              TITIK from Singapore
              Family with teens
              Deluxe Twin
              Stayed 1 night in September 2018

              Good location”

              Quite standard for this type of hotel, friendly staff and clean environment

              Reviewed May 09, 2019

              Dear Mrs. Titik, " WARMEST GREETING SWISS-BELINN MALANG " Thank you for staying with us, we hope our sincere service could meet your expectation. We are very happy to have your nice experience during your stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services Thank you and We look forward to having your next visit at Swiss-Belinn Malang. Warm regards, Gunawan TD Putra General Manager

              Responded May 13, 2019
              Swiss-Belinn Malang
              10.0
              Exceptional
              Dedy from Qatar
              Family with young children
              Grand Deluxe
              Stayed 2 nights in March 2019

              Great Hotel”

              Great hotel for family with young children

              Reviewed May 08, 2019

              Dear Mr. Dedy, " WARMEST GREETING SWISS-BELINN MALANG " Thank you for staying with us, we hope our sincere service could meet your expectation. We are very happy to have your nice experience during your stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services Thank you and We look forward to having your next visit at Swiss-Belinn Malang. Warm regards, Gunawan TD Putra General Manager

              Responded May 09, 2019
              Swiss-Belinn Malang
              10.0
              Exceptional
              Deby from Indonesia
              Family with young children
              Deluxe Twin
              Stayed 1 night in March 2019

              Nice hotel”

              Nice hotel Friendly staff

              Reviewed May 04, 2019

              Dear Ms. Deby, " WARMEST GREETING SWISS-BELINN MALANG " Thank you for staying with us, we hope our sincere service could meet your expectation. We are very happy to have your nice experience during your stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services Thank you and We look forward to having your next visit at Swiss-Belinn Malang. Warm regards, Gunawan TD Putra General Manager

              Responded May 06, 2019
              Swiss-Belinn Malang
              8.8
              Excellent
              Zaiful from Malaysia
              Business traveler
              Deluxe Queen
              Stayed 2 nights in January 2018

              Good hotel for families”

              Staff were courteous. Hotel was very clean. Breakfast spread has a good variety of local food which is good if you want to sample everything. Hotel is full of families so if you're a solo or business traveler you might be a bit uncomfortable. The location of the hotel is OK but not walking distance to anywhere so you would need your own transport.

              Reviewed February 01, 2018
              9.2
              Exceptional
              Eric from Australia
              Couple
              Deluxe Queen
              Stayed 3 nights in September 2017

              Home away from home”

              Always a warm welcome from staff at Swissbelinn, and always an enjoyable stay. Breakfast is excellent with a big selection of wonderful food to choose from, staff are always friendly and attentive. Entertainment from Thursday to Saturday with some great bands, good food selection and happy to see our friendly bar staff Ivan back. Always made welcome and helped by managers Pak Suigun and Pak Ali. Rooms are comfortable and with great views, nice big pool. Only need some better selection of weights in fitness room, multi station not strong enough for big westerner. Otherwise will be back soon to this wondrrful hotel.

              Reviewed September 20, 2017
              10.0
              Exceptional
              Khartika from Singapore
              Business traveler
              Deluxe Queen
              Stayed 3 nights in September 2016

              Convenient location!”

              Hotel was located just beside several malls, so food and shopping was easy to get to. Rooms were clean and check-in/out was hassle-free. The hotel lobby entertainment (a singer with piano accompaniment) was superb!

              Reviewed February 06, 2017
              8.8
              Excellent
              Eric from Australia
              Couple
              Deluxe Queen
              Stayed 3 nights in January 2017

              Another pleasant and comfortable stay”

              This hotel is in a central location close to restaurants and shopping mall. Staff are very attentive and friendly. Rooms are good and comfortable, a bit nosy at times from other rooms but otherwise all good. Breakfast and the food at other times is excellent, especially enjoyed the bands and food at the entrance on Thursday, with Friday almost as good. I have stayed here several times and will return.

              Reviewed January 09, 2017
              8.4
              Excellent
              Laurensius from Indonesia
              Business traveler
              Deluxe Queen
              Stayed 2 nights in October 2016

              Cozy hotel in good location”

              It was my second time stayed in this hotel. Clean and cozy hotel. In the one complex of a shopping mall. Internet was okay and also the breakfast. But aircon was not cold, and TV not clear. They said it was under maintenance.

              Reviewed October 21, 2016
              9.2
              Exceptional
              ABDUL from Singapore
              Solo traveler
              Grand Deluxe
              Stayed 2 nights in October 2016

              Comfort and Convenience”

              Swiss-Belinn, Malang is right in the centre of town. A shopping centre is right next to it. Check-in and check-out were speedy. There a welcome drink and a complimentary of a variety of snacks awaiting in the room. The hospitality of the Indonesians is second to none. I had a room with a swimming pool right at the door-step. Although the room was quite small, its very comfortable. Breakfast was not so bad but it would be better with a more variety of spread. I'd recommend this hotel to friends anytime :-)

              Reviewed October 20, 2016
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              Swiss-Belinn Malang
              |Excellent 8.0
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              • Excellent location
              • Malang City Square