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Swiss-Belinn Manyar
Swiss-Belinn Manyar
Swiss-Belinn Manyar
Swiss-Belinn Manyar
Swiss-Belinn Manyar
Swiss-Belinn Manyar
Swiss-Belinn Manyar

Removed from saved list

8.1

Excellent

1,641 reviews

1,641 reviews

Housekeeping52
Breakfast21
Food & Dining4
See map

8.4

Excellent

Location rating score

Excellent location - 1.6 kilometers from city center
Parking
FREE
Popular landmarks
Monkasel (Submarine Monument) 2.6 km
Pakuwon Food Festival 3.5 km
Bungkul Park 3.6 km
Tunjungan Plaza 3.8 km
Suramadu National Bridge 4.0 km
Surabaya's Zoo 4.0 km
Surabaya Town Square 4.7 km
Tugu Pahlawan 5.2 km
Sampoerna Museum 6.8 km
Masjid Nasional Al Akbar Surabaya 8.7 km
Nearby landmarks
Pasar Mleto 170 m
Tempat Parkir Gereja 460 m
Biotest 520 m
Bonnet 610 m
SBC Skin Clinic 680 m
Atlas Sports Club 730 m
Kardia Medika 830 m
Surabaya Heart & Vascular Clinic 840 m
Kliknik Spesial Meridian 850 m
20FIT 960 m

Swiss-Belinn Manyar

Jalan Manyar Kertoarjo No. 100, Surabaya Center, Surabaya, Indonesia, 60231 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [outdoor]

Spa

Free Wi-Fi in all rooms!

BBQ facilities

This property is in high demand!

7 travelers have booked today.

Value for money8.2
Distance to city center4.7 km
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport11.1 km

Rooms available at Swiss-Belinn Manyar

Very good
Room comfort & quality

7.9

King Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Queen
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Double or Twin Room with 60-minute Spa
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Special Offer Deluxe Double or Twin Room with Laundry
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Copy of Deluxe
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Other
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Swiss-Belinn Manyar?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swiss-Belinn Manyar?

Swiss-Belinn Manyar is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 220000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Swiss-Belinn Manyar also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Swiss-Belinn Manyar has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease.

Is breakfast offered at Swiss-Belinn Manyar?

Start your mornings right, with the continental and buffet breakfast options offered at Swiss-Belinn Manyar. There's an additional charge of 100000 IDR for adults and 50000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Swiss-Belinn Manyar?

Swiss-Belinn Manyar features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at Swiss-Belinn Manyar?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Swiss-Belinn Manyar. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Swiss-Belinn Manyar?

On-site venues and convenient event services make Swiss-Belinn Manyar an ideal choice for hosting events such as seminars, corporate events and meetings. All available venues come in different styles and sizes and can accommodate up to 500 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Swiss-Belinn Manyar?

Swiss-Belinn Manyar does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Swiss-Belinn Manyar?

The closest train, metro, or bus station is Ngagel, 2.6 km away from Swiss-Belinn Manyar.

What restaurants are nearby Swiss-Belinn Manyar?

Swiss-Belinn Manyar is located in Surabaya Center, famous for good restaurants such as Hot Pot Town, Amore and Zenbu House of Mozaru.

What popular shopping places are close to Swiss-Belinn Manyar?

Shopping options in Swiss-Belinn Manyar’s Surabaya Center neighborhood include Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Swiss-Belinn Manyar?

Swiss-Belinn Manyar is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

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See map

Explore the neighborhood

What people love about Swiss-Belinn Manyar

  • 10

    Exceptional
    Cleanliness

    "Very clean hotel and very convenient to go anywhere."

    Sinansari

    |

    September 20, 2022

  • 9.6

    Exceptional
    Cleanliness

    "The room was clean, the staff were friendly, and the location is close to a state university in Surabaya."

    Johny

    |

    July 26, 2022

  • 8

    Very good
    Spaciousness

    "The room was spacious and proper table to work."

    Ken

    |

    July 17, 2022

Property ranking|Compared to 853 Surabaya properties
See all rankings
Room comfort score
7.9/10
Room size
34 sqm.
Cleanliness score
8.3/10
Location score
8.4/10
Better than
98
%
of Surabaya properties
Bigger than
91
%
of Surabaya properties
Better than
83
%
of Surabaya properties
Better than
82
%
of Surabaya properties
Overall rating:

8.1

Excellent
1,641 reviews
Cleanliness
8.3
Facilities
7.9
Location
8.4
Read all reviews >
What travelers say they love:
Staying here on business, staff are very welcoming.
Graham from Malaysia
Solo traveler
More about Swiss-Belinn Manyar

More about Swiss-Belinn Manyar

Swiss-Belinn Manyar

Never miss a single attraction in Surabaya when staying at Swiss-Belinn Manyar. Getting around in Surabaya is easy when staying at this hotel, strategically placed right in the heart of the city.
Have a hassle-free trip while enjoying the services and amenities offered by Swiss-Belinn Manyar. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Shuttle services provided by Swiss-Belinn Manyar makes it easy to plan your day trips, sightseeing, and more around Surabaya.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Swiss-Belinn Manyar thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Swiss-Belinn Manyar from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Swiss-Belinn Manyar even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Swiss-Belinn Manyar begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Recreational facilities at Swiss-Belinn Manyar are designed for escape and relaxation. End your days in total relaxation with a visit to the massage and spa. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.


Around the property

Don't miss out on all that Surabaya has to offer during your stay at Swiss-Belinn Manyar. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 3.7 km away.


Reasons to stay here

Facilities at this hotel are rated higher than 82% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 97% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

64 mentions

Breakfast

41 mentions

Swimming Pool

17 mentions

Food & Dining

14 mentions

Languages spoken

  • English
  • Indonesian

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage
  • Pool with view
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area

For the kids

  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Barelo

  • Cuisine: Indonesian, International
  • Menu: Buffet
Location
Jalan Manyar Kertoarjo No. 100, Surabaya Center, Surabaya, Indonesia, 60231
Excellent
Location

8.4

Airports

  • Juanda International Airport (SUB)
    11.1 km
  • Abdul Rachman Saleh Airport (MLG)
    73.3 km

Public transportation

  • Ngagel
    2.6 km
  • Gubeng Train Station
    2.6 km

Hospital or clinic

  • Biotest
    520 m

Shopping

  • Tunjungan Plaza
    3.8 km

Cash withdrawal

  • ATM
    220 m 2 min walk
What's nearby

Popular landmarks

  • Monkasel (Submarine Monument)
    2.6 km
  • Pakuwon Food Festival
    3.5 km
  • Bungkul Park
    3.6 km
  • Tunjungan Plaza
    3.8 km
  • Suramadu National Bridge
    4.0 km
  • Surabaya's Zoo
    4.0 km
  • Surabaya Town Square
    4.7 km
  • Tugu Pahlawan
    5.2 km
  • Sampoerna Museum
    6.8 km
  • Masjid Nasional Al Akbar Surabaya
    8.7 km

Nearby landmarks

  • Pasar Mleto
    170 m
  • Tempat Parkir Gereja
    460 m
  • Biotest
    520 m
  • Bonnet
    610 m
  • SBC Skin Clinic
    680 m
  • Atlas Sports Club
    730 m
  • Kardia Medika
    830 m
  • Surabaya Heart & Vascular Clinic
    840 m
  • Kliknik Spesial Meridian
    850 m
  • 20FIT
    960 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until00:00
  • Check-out from23:50
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee220000 IDR
  • Distance from city center4.7 km
  • Travel time to airport (minutes)33

Extras

  • Breakfast charge (unless included in room price)100000 IDR
  • Daily Internet/Wi-Fi fee0 IDR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 143
  • Room voltage220
  • Year property opened2013

Parking

  • Daily parking fee0 IDR

Reviews of Swiss-Belinn Manyar from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.3
Facilities7.9
Location8.4
Room comfort and quality7.9
Service8.2
Value for money8.2
High score for Surabaya
Rating
9+ Exceptional (224)
8-9 Excellent (150)
7-8 Very Good (332)
6-7 Good (90)
<6 Below Expectation (106)
Time of the year
Mar - May (207)
Jun - Aug (243)
Sep - Nov (199)
Dec - Feb (253)
All guests (1,455)
All room types
All languages

Show reviews that mention 

Showing 902 verified guest comments
12345
10.0
Exceptional
Rizka from Indonesia
Business traveler
Deluxe Twin Room
Stayed 1 night in November 2020

So worth the price”

the staff is super helpful thru everything I need. The wifi was on trouble and they really make it works. The room was super comfy, nice view, all clean. The food is so delicious. Maybe just need to work on the motorbike's park.

Reviewed December 09, 2020

See room deals

Dear Mrs. Rizka, Greetings from Swiss-Belinn Manyar Surabaya... Thank you so much for taking the time, to leave a positive review We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. It is a great pleasure to know that you had a great time during your stay at Swiss-Belinn Manyar Surabaya. For your information, we provide free valet facilities to all our guest both four-wheels and two-wheels vehicles. We will be more than happy to assist for the comfort of our guests. During this Covid-19 we also have invested in new training and health & safety protocols to ensure the safety of all our guest and staff. Thank you for being our guest. We are looking forward to welcoming you back to Swiss-Belinn Manyar Surabaya in your nearest visit in the future. Best regards, Gifta Oktavia Rappe General Manager

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Swiss-Belinn Manyar
10.0
Exceptional
Tunggul from Indonesia
Couple
Deluxe Queen
Stayed 1 night in July 2021

Value for money”

The stay was very pleasant despite the Covid 19 situation. We travelled for work and the staff made sure the health protocols are in place without compromising guests' comfort.

Reviewed September 26, 2021

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Dear Respected Mr. Tunggul, Greetings from Swiss-Belinn Manyar Surabaya... Thank you so much for taking the time, to leave a positive review. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We are glad to know that our service, products and facilities that we provide during your stay exceed your expectation. During this Covid-19 we have invested in new training and health & safety protocols to ensure the safety of all our guest and staff. We look forward to welcome you back in the near future under better circumstances. Best regards, Gifta Oktavia Rappe General Manager

Responded September 29, 2021
Swiss-Belinn Manyar
10.0
Exceptional
Diah from Indonesia
Couple
Deluxe Queen
Stayed 1 night in June 2022

Nice and affordable hotel”

This hotel is very nice and affordable. The staff is friendly, room and facility are clean. Comfortable stay. I totally will come here while come to Surabaya.

Reviewed June 24, 2022

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Dear Mrs. Diah, Greetings from Swiss-Belinn Manyar Surabaya. Thank you for choosing Swiss-Belinn Manyar as your preferred stay. It was a great pleasure to hear that you had a great experience during your stay with us. We are sure that the feedback you gave is a motivation for us to continue to maintain and provide better services, facilities and products from us. During this Covid-19 we have invested in new training and health & safety protocols to ensure the safety of all our guest and staff. Once again, thank you for being our guest. We look forward to welcome you back in the near future under better circumstances. Best regards, Gifta Oktavia Rappe General Manager

Responded June 25, 2022
Swiss-Belinn Manyar
10.0
Exceptional
Farah from Indonesia
Family with teens
Stayed 4 nights in October 2020

Nice clean hotel”

I am picky but I have no complain for this hotel. Car parking is a bit problem but valet staff is very helpful. So problem is solved :)

Reviewed October 30, 2020

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Dear Mrs. Farah, Greetings from Swiss-Belinn Manyar Surabaya... Thank you so much for taking the time and leave a positive review. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. It is a great pleasure to know that you had a great time during your stay in Swiss-Belinn Manyar Surabaya. During this Covid-19 we have invested in new training and health & safety protocols to ensure the safety of all our guest and staff. We look forward to welcome you and your family back in the near future under better circumstances. Best regards, Gifta Oktavia Rappe General Manager

Responded November 02, 2020
Swiss-Belinn Manyar
9.6
Exceptional
Ruth from Indonesia
Family with teens
Deluxe Queen
Stayed 6 nights in February 2022

Affordable hotel yet very nice”

It's highly recommended to anyone who visit Surabaya. The hotel itself is small, but the room is big enough. The staff has been so helpful and profesionnal. The location is the most standout point. It's easy for you to find any good food around the neighbourhood.

Reviewed February 04, 2022

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Dear Mrs. Ruth, Greetings from Swiss-Belinn Manyar Surabaya. Thank you for choosing Swiss-Belinn Manyar as your preferred stay. We are delighted to hear that you had a great time during your stay with us. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. During this Covid-19 we have invested in new training and health & safety protocols to ensure the safety of all our guest and staff. Thank you for being our guest. We look forward to welcoming you and your family back in the future. Best regards, Gifta Oktavia Rappe General Manager

Responded February 07, 2022
Swiss-Belinn Manyar
10.0
Exceptional
Felicia from Indonesia
Group
Stayed 2 nights in July 2019

Satisfied ”

All services are great and fast, nothing been ignored, very nice staffs!

Reviewed July 10, 2019

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Dear Mrs. Felicia, Greetings from Swiss-Belinn Manyar Surabaya. Thank you for taking the time to review us. We are delighted to know that you had a pleasant experience during your stay with us and appreciate your value feedback on our room as well as our services. Once again, thank you for being our guest and please get in touch if you would like to come and stay with us again. We look forward to welcoming you back at Swiss-Belinn Manyar, Surabaya in your nearest visit in the future. Best Regards, Gifta Oktavia Rappe General Manager

Responded July 11, 2019
Swiss-Belinn Manyar
10.0
Exceptional
Triyanto from Indonesia
Family with young children
Deluxe Twin Room
Stayed 3 nights in May 2022

Exceptional”

Best value hotel for traveler, located near cullinary area and easy access from anywhere

Reviewed June 10, 2022

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Dear Mr. Triyanto, Greetings from Swiss-Belinn Manyar Surabaya. Thank you for choosing Swiss-Belinn Manyar as your preferred stay. It was a great pleasure to hear that you had a great experience during your stay with us. We are sure that the feedback you gave is a motivation for us to continue to maintain and provide better services, facilities and products from us. During this Covid-19 we have invested in new training and health & safety protocols to ensure the safety of all our guest and staff. Once again, thank you for being our guest. We look forward to welcome you back in the near future under better circumstances. Best regards, Gifta Oktavia Rappe General Manager

Responded June 11, 2022
Swiss-Belinn Manyar
10.0
Exceptional
Vina from Indonesia
Couple
Stayed 3 nights in July 2020

Great experience”

Other than fridge not working, we had a fantastic experience staying here.

Reviewed July 22, 2020

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Dear Mrs. Vina, Greetings from Swiss-Belinn Manyar Surabaya... Thank you for taking the time to review us. We are delighted to know that you had a pleasant experience during your stay with us and appreciate your value feedback on our room as well as our services. The issue regarding our minibar fridge has been informed to our related department to be follow up and fix. Once again, thank you for being our guest and please get in touch if you would like to come and stay with us again. We will improve our overall performance and look forward to welcoming you back at Swiss-Belinn Manyar, Surabaya in your nearest visit in the future. Best regards, Gifta Oktavia Rappe General Manager

Responded July 24, 2020
Swiss-Belinn Manyar
10.0
Exceptional
Francky from Indonesia
Family with teens
Deluxe Twin Room
Stayed 2 nights in December 2019

Recommended hotel in Surabaya”

We’ll back again to stay more longer

Reviewed January 03, 2020

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Dear Mrs. Francky, Greetings from Swiss-Belinn Manyar Surabaya. Thank you for taking the time to review us. We are delighted to know that you had a pleasant experience during your stay with us and appreciate your value feedback on our room as well as our services. Once again, thank you for being our guest and please get in touch if you would like to come and stay with us again. We look forward to welcoming you back at Swiss-Belinn Manyar, Surabaya in your nearest visit in the future. Best regards, Gifta Oktavia Rappe General Manager

Responded January 04, 2020
Swiss-Belinn Manyar
9.6
Exceptional
Rachmad from Indonesia
Family with teens
Deluxe Twin Room
Stayed 2 nights in December 2021

Exceptional”

A nice place to stay. Staff are friendly, helpfull. But some area of services could be up lifted.

Reviewed December 30, 2021

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Dear Mr. Rachmad, Greetings from Swiss-Belinn Manyar Surabaya... Thank you so much for taking the time, to leave a positive review. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. During this Covid-19 we have invested in new training and health & safety protocols to ensure the safety of all our guest and staff. We will improve our overall performance and look forward to welcome you and your family back in the near future under better circumstances. Best regards, Gifta Oktavia Rappe General Manager

Responded December 31, 2021
Swiss-Belinn Manyar
9.6
Exceptional
Sidiana from Indonesia
Business traveler
Deluxe Twin Room
Stayed 2 nights in October 2018

BEST”

Always best hotel, each time I stay this hotel.

Reviewed April 08, 2019

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Dear Mr. Sidiana, Greetings from Swiss-Belinn Manyar Surabaya. Thank you for taking the time to review us. We are delighted to know that you had a pleasant experience during your stay with us and appreciate your value feedback on our room as well as our services. Once again, thank you for being our guest and please get in touch if you would like to come and stay with us again. We hope can welcome you back at Swiss-Belinn Manyar, Surabaya in your nearest visit in the future. Best Regards, Erick Siahaya, General Manager.

Responded April 09, 2019
Swiss-Belinn Manyar
9.2
Exceptional
Fenny from Indonesia
Family with teens
Deluxe Twin Room
Stayed 2 nights in April 2021

Great Location”

Very pleasant experience, rooms are clean, friendly staff, excellent location. The breakfasts was unfortunately very underwhelming

Reviewed April 30, 2021

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Dear Ibu Fenny, Salam dari Swiss-Belinn Manyar Surabaya Terima kasih telah menjadi Tamu kami dan memberikan ulasan ini dan merasa nyaman selama menginap bersama kami. Setiap staf kami, menjalankan peran mereka untuk selalu berusaha memberikan pelayanan terbaik kepada seluruh Tamu. Ulasan Ibu sangat penting untuk menjaga kualitas, khususnya pada makanan kami. Dengan pilihan menu sahur ataupun makan pagi kami telah sediakan soup, salad, Bubur Ayam, aneka makanan utama, stall aneka masakan tradisional, egg corner, Wafel, aneka buah, Kolak atau Bubur Manis, aneka minuman dan juga aneka kue. Sekali lagi, terima kasih telah memilih Swiss-Belinn Manyar, Surabaya. Kami akan terus meningkatan kualitas pelayanan kami secara keseluruhan dan berharap dapat menyambut Ibu Fenny dan keluarga kembali di waktu yang akan datang. Salam hormat, Gifta Oktavia Rappe General Manager

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Swiss-Belinn Manyar
9.2
Exceptional
Bambang from Indonesia
Family with young children
Stayed 1 night in July 2019

Need improve the facility”

Overall the hotel was great, but the room AC need to be upgrade, because it took to long to cool the room. It takes hours to make the room cooler

Reviewed July 18, 2019

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Dear Mr. Bambang, Greetings from Swiss-Belinn Manyar Surabaya. Thank you for taking the time to review us. We are very appreciate your positive feedback. Our guest’s needs is our number one priority therefore hearing your experience about our hotel’s performances is important. We do apologize for the inconvenient matter that happen during your time in our hotel. The issues regarding our AC has been informed to our Department related to be fixed. We will improve our overall performance and we hope that we can welcome you back in the near future to experience more. Until such a time, have a great day ahead. Best Regards Gifta Oktavia Rappe General Manager

Responded July 19, 2019
Swiss-Belinn Manyar
9.6
Exceptional
MIRA from Indonesia
Couple
Deluxe Queen
Stayed 3 nights in January 2022

value for money”

clean and comfort

Reviewed January 30, 2022

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Dear Mrs. Mira, Greetings from Swiss-Belinn Manyar Surabaya. Thank you for choosing Swiss-Belinn Manyar as your preferred stay. We are delighted to hear that you had a clean and comfort room during your stay with us. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. During this Covid-19 we have invested in new training and health & safety protocols to ensure the safety of all our guest and staff. Thank you for being our guest. We look forward to welcoming you back in the future. Best regards, Gifta Oktavia Rappe General Manager

Responded January 31, 2022
Swiss-Belinn Manyar
9.2
Exceptional
Nur from Indonesia
Business traveler
Stayed 1 night in September 2020

Was shock when the receptionist said that we didn't paid yet right before check out time.”

We already paid it through Agoda. Even it's ok after that, but still unpleasant experience.

Reviewed October 07, 2020

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Dear Mrs. Nur, Greetings from Swiss-Belinn Manyar Surabaya... Thank you for taking the time to review us. Our guest’s needs is our number one priority therefore hearing your experience about our hotel’s performances is important. We apologize for the inconvenient that happen during your check out time. Your comment is very important for our service improvement and have become our concern. We have follow up this matter with our department concern to make sure this happen will not happen again. During this Covid-19 we also have invested in new training and health & safety protocols to ensure the safety of all our guest and staff. Thank you for being our guest. We will improve our overall service and are looking forward to welcoming you back to Swiss-Belinn Manyar Surabaya in your nearest visit in the future. Best Regards, Gifta Oktavia Rappe General Manager

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Swiss-Belinn Manyar
9.2
Exceptional
MING
Couple
Stayed 2 nights in June 2019

Nice Value”

Pros : Clean and provide decent breakfast. Location : Near to Galaxy Mall. Will recommended. But the swimming pool is quite small, below my expectation

Reviewed June 17, 2019

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Dear Mr. Ming, Greetings from Swiss-Belinn Manyar Surabaya. Thank you for taking the time to review us. We are delighted to know that you had a pleasant experience during your stay with us and appreciate your value feedback on our room as well as our services. Once again, thank you for being our guest and please get in touch if you would like to come and stay with us again. We look forward to welcoming you back at Swiss-Belinn Manyar, Surabaya in your nearest visit in the future. Best Regards, General Manager.

Responded June 18, 2019
Swiss-Belinn Manyar
9.6
Exceptional
Tranquilino from Singapore
Business traveler
Deluxe Queen
Stayed 1 night in July 2022

Perfect Location”

Near to shopping malls

Reviewed July 07, 2022

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Dear Mr. Tranquilino, Greetings from Swiss-Belinn Manyar Surabaya. Thank you for choosing Swiss-Belinn Manyar as your preferred stay. It was a great pleasure to hear that you had a great experience during your stay with us. We are sure that the feedback you gave is a motivation for us to continue to maintain and provide better services, facilities and products from us. During this Covid-19 we have invested in new training and health & safety protocols to ensure the safety of all our guest and staff. Once again, thank you for being our guest. We look forward to welcome you back in the near future under better circumstances. Best regards, Gifta Oktavia Rappe General Manager

Responded July 09, 2022
Swiss-Belinn Manyar
8.8
Excellent
Graham from Malaysia
Solo traveler
Deluxe Queen
Stayed 4 nights in May 2022

Clean and comfortable hotel ”

Staying here on business, staff are very welcoming. Room is reasonably clean and comfortable. Unable to use swimming pool as closed for private event. Would stay here again.

Reviewed May 28, 2022

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Dear Mr. Graham, Greetings from Swiss-Belinn Manyar Surabaya. Thank you for choosing Swiss-Belinn Manyar as your preferred stay. It was a great pleasure to hear that you had a great experience during your stay with us. We are sure that the feedback you gave is a motivation for us to continue to maintain and provide better services, facilities and products from us. During this Covid-19 we have invested in new training and health & safety protocols to ensure the safety of all our guest and staff. Once again, thank you for being our guest. We look forward to welcoming you back in the near future under better circumstances. Best regards, Gifta Oktavia Rappe General Manager

Responded May 30, 2022
Swiss-Belinn Manyar
8.8
Excellent
danny from Indonesia
Family with young children
Deluxe Twin Room
Stayed 1 night in December 2020

Strategic place and great breakfast”

our booked was for one day stopping before transit to BALI by car. Interesting and pleasant experiences, hope that the new building will have better parking spaces and facilities

Reviewed January 01, 2021

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Dear Mr. Danny, Greetings from Swiss-Belinn Manyar Surabaya. Thank you for taking the time to review us. We are delighted to know that you had a pleasant experience during your stay with us. During this Covid-19 we have invested in new training and health & safety protocols to ensure the safety of all our guest and staff. Once again, thank you for being our guest and please get in touch if you would like to come and stay with us again. We look forward to welcoming you back at Swiss-Belinn Manyar, Surabaya in your nearest visit in the future. Best regards, Gifta Oktavia Rappe General Manager

Responded January 02, 2021
Swiss-Belinn Manyar
8.8
Excellent
Dewi from Indonesia
Family with teens
Deluxe Queen
Stayed 3 nights in January 2022

Good hotel in a great location”

In total we stayed here for 4 nites. Just loved the place and location. The room is spacious. Will be back to this hotel again next time we visit Surabaya

Reviewed February 02, 2022

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Dear Mrs. Dewi, Greetings from Swiss-Belinn Manyar Surabaya. Thank you for choosing Swiss-Belinn Manyar as your preferred stay. We are delighted to hear that you had a great experience during your stay with us. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. During this Covid-19 we have invested in new training and health & safety protocols to ensure the safety of all our guest and staff. Thank you for being our guest. We look forward to welcoming you back in the future. Best regards, Gifta Oktavia Rappe General Manager

Responded February 03, 2022
Swiss-Belinn Manyar
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