Very good
From 133 reviewsSee what guests said
7.2
Swiss-Belinn Pangkalan Bun
Swiss-Belinn Pangkalan Bun
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Deluxe Queen - Guestroom Swiss-Belinn Pangkalan Bun
Deluxe Queen - Guestroom
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Lobby Swiss-Belinn Pangkalan Bun
Lobby
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Swimming pool [outdoor] Swiss-Belinn Pangkalan Bun
Swimming pool [outdoor]
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Swimming pool [outdoor] Swiss-Belinn Pangkalan Bun
Swimming pool [outdoor]
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See map Swiss-Belinn Pangkalan Bun
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Location
Very good
7.0
See all 29 photos Swiss-Belinn Pangkalan Bun
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Removed from saved list
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

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Room choices
Deluxe Queen
Deluxe Queen
...
  • 19 m²/205 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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Deluxe Twin
Deluxe Twin
...
  • No view
  • 19 m²/205 ft²
  • 2 single beds
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Executive Suite
Executive Suite
...
  • 29 m²/312 ft²
  • Shower
  • 1 king bed
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Grand Deluxe
Grand Deluxe
...
  • 24 m²/258 ft²
  • Shower
  • 1 queen bed
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Real reviews from real guests

Agoda Reviews (133)Booking.com Reviews (62)
7.2
Very good
Filter by guest type:
Cleanliness7.4
Facilities6.8
Location7.0
Room comfort and quality7.4
Service7.3
Value for money7.1
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Showing 116 verified guest comments
12345
8.8
Rezan from United Kingdom
Solo traveler
Deluxe Queen
Stayed 1 night in January 2018
Arrived for one night, with the goal of going to the national park! Staff were really helpful! ”
Staff were really helpful and the hotel was clean and pleasant! Room service was great too! Location is a bit off but if you have a short stay, it’s no problem! Overall an enjoyable experience!
Reviewed January 31, 2018
Dear Mr. Rezan, Thank you for choosing us as for your next stay on Pangkalan Bun! we gladly hear that you really happy for our staff services, we really thank you for your kind review. We hope that your next journey will be more enjoyable. waiting for your next trip to our hotel. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
Responded February 01, 2018
Swiss-Belinn Pangkalan Bun
6.0
Linda from Indonesia
Group
Deluxe Queen
Stayed 1 night in April 2017
Nice Hotel”
Lobby hotel was big, clean are too small (like city hotel transit). Breakfast have variant of food.
Reviewed April 25, 2017
Dear Ms. Linda, Thank you for choosing us for your stay in Panngkalan Bun. we really appreciate your positive review toward us and we will keep improve to make sure our good service. we will wait your next visit to us. Thank you, Best regards, Management Swiss-Belinn Pangkalan Bun!
Responded May 23, 2017
Swiss-Belinn Pangkalan Bun
6.0
Richard from Malaysia
Business traveler
Deluxe Queen
Stayed 1 night in December 2016
business travel”
near to airport
Reviewed January 11, 2017
Dear Mr. Richard, Thank you for choosing us as your next stay in Pangkalan Bun! we really appreciate your positive review toward us and we keep improve to maintain the good service of us. We will waiting your next visiting to our hotel. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
Responded May 29, 2017
Swiss-Belinn Pangkalan Bun
6.4
Richard from Malaysia
Business traveler
Deluxe Queen
Stayed 1 night in December 2016
Ok !!!”
It was ok for a overnight stay
Reviewed January 11, 2017
Dear Mr. Richard, Thank you for choosing us as your next stay in Pangkalan Bun! we really appreciate your positive review toward us and we keep improve to maintain the good service of us. We will waiting your next visiting to our hotel. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
Responded May 29, 2017
Swiss-Belinn Pangkalan Bun
4.8
julie from Australia
Solo traveler
Deluxe Queen
Stayed 7 nights in November 2016
disappointing”
swissbel is an international brand, and i've stayed in a few in bali.. thought the standard would be the same in pangkalun bun, but sad to say, my stay was not the highlight of my trip... i booked for 7 nights, as i needed somewhere to leave belongings when i went on a river boat/klotok tour... which was fantastic. However, the swiss bel is very far from the town centre, right opposite 2 very loud mosques, especially at around 3 a.m... there is no double glazing, i stayed on the second floor and needed the window open at times as it got stuffy and the a/c was very weak... Food in the restaurant was below par - lukewarm breakfasts, although there was a wide variety, it was always tepid... spring rolls frozen in the middle, keen staff, but limited english... it's too far to walk anywhere in the heat, so although i felt trapped i stuck it out and used wifi in the room which was good... the pool is large, never used it as there were no cushioned areas on the double sunlounges, and no pool towels to be seen... no one used it while i was there, i felt uncomfortable as well because it is a fairly strong muslim customer base and is in full sight of the outdoor eating/smoking area... so although the pictures look good, find somewhere closer to town...
Reviewed November 15, 2016
Dear Mrs. Julie, Warmest greetings from Swiss-Belinn Pangkalan Bun! we are really sorry for your unsatisfied stay toward our hotel, we will make sure to fix and repair any point that still in our hotel area. But we sadly cannot do much for mosque sound, because it was local tradition that we cannot be bothered, even our room is sound proof, the sound level of mosques is high. Thank you for your kind review. Best regards, Management Swiss-Belinn Pangkalan Bun
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Swiss-Belinn Pangkalan Bun
4.4
Richard from Malaysia
Business traveler
Deluxe Queen
Stayed 1 night in October 2015
overpriced”
hotel is overpriced
Reviewed October 28, 2016
Dear Mr. Richard, Warmest greetings from Swiss-Belinn Pangkalan Bun Thank you for you to choose us for your next stay. We kindly inform you that due the high season at the date you stay. We had different rate for that season, but we guaranteed that will be still competitive rate as some local hotel too at that time using the same method as us. Thank you, Best Regards, Management of Swiss-Belinn Pangkalan Bun
Responded July 07, 2017
Swiss-Belinn Pangkalan Bun
8.8
Agus from Indonesia
Business traveler
Deluxe Queen
Stayed 2 nights in September 2016
Spacious room”
I stayed in a connecting room. The phone in the other room kept ringing at night and it was really disturbing because the connecting door is not soundproof
Reviewed September 30, 2016
Dear Mr. Agus, Thank you for choosing us as your next stay in Pangkalan Bun! we really appreciate your positive review toward us and we keep improve to maintain the good service of us. We will waiting your next visiting to our hotel. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
Responded May 29, 2017
Swiss-Belinn Pangkalan Bun
6.0
David from United Kingdom
Couple
Deluxe Queen
Stayed 1 night in September 2016
Below average”
Number of issues, non smoking room smelt like someone had smoked in there, items missing from mini bar, AC not cold, news paper in bahasa, shower stayed cold for a long time. Also not hotels fault but nearby mosque extremely loud, expect an early wake up call.
Reviewed September 20, 2016
Dear David, we are sorry for your un-comfort stay at our hotel, as for hotel service we will try to fix it and will make sure that will not be happen again in future. but, as for mosque sound of pray, we can't do much because our hotel is surrounding by a few mosques and the majority of the people who stay in our region are moslem. Thank you as or you concern, Best regards, Management of Swiss-Belinn Pangkalan Bun
Responded June 14, 2017
Swiss-Belinn Pangkalan Bun
4.4
Taylor from Canada
Family with teens
Executive Suite
Stayed 1 night in September 2016
Family Trip”
The restaurant was terrible
Reviewed September 11, 2016
Dear Taylor, We are sorry for your uncomfortable stay with us, We wil make sure that it will not be happen again in future. Thank you, Management of Swiss-Belinn Pangkalan Bun
Responded July 17, 2017
Swiss-Belinn Pangkalan Bun
10.0
CHRISTINE from Indonesia
Business traveler
Deluxe Queen
Stayed 2 nights in May 2016
Good”
Good
Reviewed August 26, 2016
Dear Christine, Warmest greetings from Swiss-Belinn Pangkalan Bun! We really appreciated your positive review toward us, we will waiting your next visiting to our hotel. Thank you, Best regards, Management Swiss-Belinn Pangkalan Bun
Responded May 30, 2017
Swiss-Belinn Pangkalan Bun
12345
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