Swiss-Belinn Pangkalan Bun
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pangkalanbuun part of Pangkalanbuun, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Iskandar Airport. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Car park
Free Wi-Fi in all rooms!
Luggage storage
Sauna
Spa
Best hotel at Pangkalan Bun, value for money. ”
Pangkalan Bun is a small place, there are only 2 hotels with reasonable facilities. Swiss Belinn, is by far the better hotel in Pangkalan Bun. It is new, clean, with adequate facility and fast Wifi Internet in the room. However the restaurant menu are limited and relatively high in prices. Limited choices of food, Get bored with the food, because of long stay in the hotel.
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Dear Chuek, Thank you for staying with us. We really appreciate your review toward us, we will keep improving our service to make sure all the guest meet their expectation. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
good for pre or post tanjung Puting trip”
The hotel is large and western style. Its far from the center of PANGKALAN Bun so there's not much around the hotel. There is a good restaraunt at the end of the driveway, though. Our room and the lobby had mosquiotos but the bellman came up and sprayed our room. The staff tries very hard to help the guests.
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Dear Lisa, Thank you for staying with us. We really appreciate your review toward us, we will keep improving our service to make sure all the guest meet their expectation. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
Excellent”
Swiss Belinn is one of the only options in town, and it's quite nice, maybe needing a few touches here and there, but overall very clean and comfortable. Incredibly helpful, kind staff, and great pool. It's a little far from town, but quick car rides.
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Dear Ms. Trina, Warmest greetings from Swiss-Belinn Pangkalan Bun! Thank you for choosing us for your stay on Pangkalan Bun. We gladly happy for you are satisfied with our services. We will continue our good services that we provide to our guest hotel. Hope you enjoy your next trip, Thank you
simple and comfortable hotel”
there are many hotel in Pangkalan Bun, bun only the swiss-Belinn is the most comfortable.
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Dear Mr./Mrs. Warmest greetings from Swiss-Belinn Pangkalan Bun! We really appreciate your positive review toward us, we will make sure that our service keep up a good standard to all of our client. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
Nice hotel for the price and location”
The room is very comfortable and the staff is friendly and helpful. Nice before and after a trip to the jungle! Especially for the price it is a good deal. The restaurant is very average, sometimes it is OK, sometimes it is just really bad. Also note that there is a mosque right in front of the hotel. If you don't want to wake up at 4AM and again at 5AM try to stay in room on the left side of the hotel (when standing in front of the main entrance) as there it is a bit more quiet.
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Dear Mr. Mark, Thank you for choosing us for your next stay. We are really glad if your satisfied with our service. as for your mosques sound on 4 AM we are sorry that our hotel location surrounded by few Mosques, so actually there's will be a praying sound around our hotel. Thank you once more for believe in our service. Best regards, Management of Swiss-Belinn Pangkalan Bun
Great staff very average International hotel”
We stayed at the Swiss-Belinn for 4 nights on our way to Camp Leaky. The hotel has everything but is a bit old and tired, could do with some additional investment and refurbishment. The staff do not have great English however we were able to share a joke with them. They tried very hard to please and were very helpful, could probably do with some additional training which is the responsibility of management . The restaurant is very, very ordinary and expensive. Food choices are limited and they often didn't have what we had ordered we were however able to get some beer but paid a premium price for it! Highlight was an invitation extended by the General Manager of the hotel, to attend the Indonesia Independence Day celebrations - met the local Chief of Police, the Regional Major of the army and other VIPs. An excellent night of celebration and meeting local school children and others!
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Dear Alison, Thank you for staying with us. We really appreciate your review toward us, we will keep improving our service to make sure all the guest meet their expectation. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
Splendid”
a good choice to stay if u r in pangkalan bun... nice place n bed. and delicious food
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Dear Mr. Eddy, Warmest greetings from Swiss-Belinn Pangkalan Bun! We really appreciate your positive review toward us, we will make sure that our service keep up a good standard to all of our client. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
Nice people, very poorly designed and built”
Shower floor sloped away from the drain so it flooded. Wardrobe door prevented from opening by doorstop which stopped the front door hitting the wardrobe. Consequently there was no access to the safe or the hanging rails. The dining room had a fancy ceiling but you could see a huge damp patch and mould above and I feared a collapse. It's a very new hotel and open about a week but it needs a major building refurbishment to make it habitable. I explained to the reception staff but they didn't really understand. Overall, my room was badly designed for the space. Fortunately my deal was not too expensive and I was on the way to the airport so I didn't argue but I wouldn't stay in a Swiss-Belinn again.
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Dear Moira, We are apologize for your uncomfortable stay, we had been dealing it with seriously and make sure that will not be happen in future. Thank you for the review. Best regards, Management of Swiss-Belinn Pangkalan Bun
Acceptable”
There is nothing For business travelers to unwind. The is no bar or beer sold or a place to unwind in this SWISS hotel but other local hotel sells beer / liquor and have karaoke. My next trip, definitely not Swiss Belinn in Pangkalan Bun. I have stayed in your hotel in Pekan Baru before and they sell beer
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Nice Place”
We were only there for 1 night and everything was fine. We have no complaints about the hotel,staff,room,food. But would absolutely never stay there again because of the horrible, unbelievable loud noise from the mosque across the street. The loudspeakers that pump out such a horrific volume of chanting and preaching never ended until 10:30 at night and was back at it again before 4:00 am. I feel sorry for the owners of the hotel because this lack of consideration for all other people in the area will kill the business.
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Dear Mr. Mitchell, Thank you for choosing us as your next stay in Pangkalan Bun! we really appreciate your positive review toward us and we keep improve to maintain the good service of us. We will waiting your next visiting to our hotel. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
disappointing”
swissbel is an international brand, and i've stayed in a few in bali.. thought the standard would be the same in pangkalun bun, but sad to say, my stay was not the highlight of my trip... i booked for 7 nights, as i needed somewhere to leave belongings when i went on a river boat/klotok tour... which was fantastic. However, the swiss bel is very far from the town centre, right opposite 2 very loud mosques, especially at around 3 a.m... there is no double glazing, i stayed on the second floor and needed the window open at times as it got stuffy and the a/c was very weak... Food in the restaurant was below par - lukewarm breakfasts, although there was a wide variety, it was always tepid... spring rolls frozen in the middle, keen staff, but limited english... it's too far to walk anywhere in the heat, so although i felt trapped i stuck it out and used wifi in the room which was good... the pool is large, never used it as there were no cushioned areas on the double sunlounges, and no pool towels to be seen... no one used it while i was there, i felt uncomfortable as well because it is a fairly strong muslim customer base and is in full sight of the outdoor eating/smoking area... so although the pictures look good, find somewhere closer to town...
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Dear Mrs. Julie, Warmest greetings from Swiss-Belinn Pangkalan Bun! we are really sorry for your unsatisfied stay toward our hotel, we will make sure to fix and repair any point that still in our hotel area. But we sadly cannot do much for mosque sound, because it was local tradition that we cannot be bothered, even our room is sound proof, the sound level of mosques is high. Thank you for your kind review. Best regards, Management Swiss-Belinn Pangkalan Bun
Probably the best in the area”
Hotel is fine, definitely showing it's age but still probably the nicest of the area. Good dining options, breakfast is a huge buffet and the afternoon tea is a great deal.
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Dear Mr./Ms. Allison, Warmest greetings from Swiss-Belinn Pangkalan Bun! We really appreciate your positive review toward us, we will make sure that our service keep up a good standard to all of our client. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
Arrived for one night, with the goal of going to the national park! Staff were really helpful! ”
Staff were really helpful and the hotel was clean and pleasant! Room service was great too! Location is a bit off but if you have a short stay, it’s no problem! Overall an enjoyable experience!
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Dear Mr. Rezan, Thank you for choosing us as for your next stay on Pangkalan Bun! we gladly hear that you really happy for our staff services, we really thank you for your kind review. We hope that your next journey will be more enjoyable. waiting for your next trip to our hotel. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
Nice hotel”
A warm welcome by the front desk staff, they are very helpful, and I have no problem in communicating with them as mentioned in other reviews. A bit noisy at night because the hotel is located near to the Mosque. Food is good and cheap, but a bit surprised that there are not many options for indonesian cuisine in the room service menu. Overall a very nice stay.
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Dear Yu, Thank you for staying with us. We really appreciate your review toward us, we will keep improving our service to make sure all the guest meet their expectation. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
Okay, but inconsistent. Could be improved.”
It is a decent 3-star hotel, but it could actually grow to 4-star. I liked the staff, so I will provide the following helpful suggestions to make it an even better experience. The grounds are large and impressive, but they let construction rubbish pile near the entrance. A clean landscape would improve the first impression of guests. The lobby is grand but overrun with smokers - even a manager was smoking in the lobby! The swimming pool looks pretty but needs maintenance on the pavers, etc. They have a gym but only 3 machines with no air con. ROOMS: The Grand Deluxe room (#118) was great. Everything looked new and clean. But Executive room (#228) was a disappointment. Dirty walls with cracks and stains, shower drain overflows into the room, poor air con, etc. The music in the hallways was too loud and interfered with sleeping. Cigarette smokers seem encouraged to smoke indoors. Two guests were smoking in the hallways near my room. But management allows smoking in most public areas, even allowed IN THE RESTAURANT! There is really no excuse to allow smokers to poison the air of restaurant eaters and other paid guests with this bad habit. The staff was friendly - they even noticed from my passport that it was my birthday, and surprised me with singing and a cake. Such a nice thing to do! I do recommend this hotel, and wish the staff the best. But with a little effort, they could truly improve the quality here.
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Dear Mr. Andrew, Warmest greetings from Swiss-Belinn Pangkalan Bun! we are really appreciated with you positive critic to our hotel. It is really help us to improve where we need to improve and where we are needed to maintain. We hope that you will someday make a visit again to our hotel. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
Nice after the jungle”
Not as luxurious as it looks in the photos (seems to be getting a bit old), but feels luxurious after several days of living on a klotok.
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Dear Allison, Thank you for staying with us. We really appreciate your review toward us, we will keep improving our service to make sure all the guest meet their expectation. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
The only best hotel in town”
It is a little pricey but it is the only best hotel in town. The room facilities are a little old. But the WiFi is very strong and room is quiet. Overall, the hotel is so-so but it is best hotel you can find in this town
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Fair, but improvements can be made”
Staff was friendly but could hardly speak English, fortunately I can speak Bahasa so that was nice. Rooms were fine,nothing fancy. If you want to have a good night sleep, do not stay in this hotel. In the area around it there is a mosque and it will call its people twice a night. Also a number of times in the afternoon. They sell a bier at high costs. The food is oke, not great but you have to deal with it. If you wish to eat somewhere else you have to take a cab to the city centre. At the time of our stay they were having maintenance to the water supply, so no warm water was available.
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Dear Ms. Kathleen, Warmest greetings from Swiss-Belinn Pangkalan Bun! We are sorry for your uncomfortable stay with us, we will immediately fix it an will improve for better service. Thank you for your kind review. Best regards, Management of Swiss-Belinn Pangkalan Bun
Spacious room”
I stayed in a connecting room. The phone in the other room kept ringing at night and it was really disturbing because the connecting door is not soundproof
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Dear Mr. Agus, Thank you for choosing us as your next stay in Pangkalan Bun! we really appreciate your positive review toward us and we keep improve to maintain the good service of us. We will waiting your next visiting to our hotel. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun
Inconsistent. Could improve.”
It is a decent 3-star hotel, but it could actually grow to 4-star. The grounds are large and impressive, but they let construction rubbish pile near the entrance. The lobby is grand but overrun with smokers. The swimming pool looks pretty but needs maintenance on the pavers, etc. They have a gym but only 3 machines with no air con. ROOMS: The standard room was great. Everything looked new and clean. But Executive room was a disappointment. Dirty walls with cracks and stains, shower drain overflows into the room, poor air con, etc. Cigarette smokers seem encouraged to smoke indoors, even allowed IN THE RESTAURANT! Even the manager was smoking in the public lobby. The staff was friendly, so I wish them the best. But with a little effort, they could truly improve the quality here.
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Dear Mr. Andrew, Warmest greetings from Swiss-Belinn Pangkalan Bun! We are really appreciated your kind review toward us. We will fix the the issues and discussed it with our management, and we apologize for your uncomfortable stay with us. Thank you, Best regards, Management of Swiss-Belinn Pangkalan Bun