Best Hotel Next to Tunjungan Plaza Surabaya”

My family and I enjoyed staying at Swiss Belinn Tunjungan mainly because of its proximity to the largest shopping mall in Surabaya, Tunjungan Plaza. Breakfast is good and internet connection (wifi) is excellent. The pool, however, is a little bit too small. Overall, I highly recommend Swiss Belinn Tunjungan to those wish to stay in the heart of Surabaya.

Superb holiday ”

Upon arrival at hotel was early ie 11am than the check in time set by hotel. The reception staff help me in getting the 2 rooms ready rather than i need to wait at 2pm. It is fast n superb job by them. The morning food buffet is great n a lot of choices. Overall i'm happy n enjoyed throughout our stayed at the Swiss Belinn Tunjungan.. GOOD JOB N KEEP THE BEST SERVICE. Will look forward to come again to Surabaya n stay at the hotel

Excellent staff performance. Good location. Nice room.”

I gave 5 stars to most of Swiss Bellinn Tunjungan hotel staff. Very polite and professional. Hotel situated just a bridge away from one of Surabaya's biggest mall, Tunjungan Plaza. Room size is ok, clean and comfortable. With a nice unblocked view of Central Surabaya. Breakfast is good too.

A very strategic Hotel located in Business Center District”

This new hotel was located in Business Center District, opposite with Tunjungan Plaza, so it is so suitable for Shopper to enjoy Surabaya more than you could imagine. I like how they design this hotel since when you enter this hotel you could see directly the lobby and restaurant it is in the same place, so it will directly increase your appetite to try to eat their Food & Beverages. During the breakfast, I saw how fast response the staff to set up and clean the table, the menu for breakfast is so variety, esp Indonesia traditional food, so for the traveler who want to eat Javanese food, you may have it in this hotel even western breakfast. The fast response also shown on House Keeping Services and F&B Services. So as a new hotel, I could see how they are in very well trained.

Nice stay hotel @ affordable price”

I was staying 2 nights for business purpose at this hotel. The location is great in the center of surabaya city opposite of Tunjungan Plaza. The swimming pool is not too big but nice enough to swim with clear water, the gym is not big but nice enough to have threatmill & cycling facility next to the spa & massage room. The room is nice, quite spacious and the bed is comfort. A lot of variety of breakfast menu. And they allowed me for late check out by 2.30 pm due to my flight timing departure from Surabaya. Thanks to the receptionist Anita and Fery H for their kindness. For sure will come back again to this hotel.

Exceptional”

Good business hotel, facing tunjungan plaza and walking distance to jalan genteng where you can find oleh-oleh from surabaya. The room was clean and oke size for business hotel and the breakfast was also great with wide range of selection.

The newbie at the centre of Surabaya ”

This hotel is at the center of Surabaya. Just short walk to go to the big shopping mall at opposite site. Super Cleanliness and atmosphere. Swimming pool is quite nice. Yummy buffet breakfast, tasty and good quality. Wifi signal is ok. Room is functional and we have added the extra bed and it's really nice, it's real bed,, not just a bunk. Staffs are good and informative. Overall of my stay is quite impress :)

Awesome staff, Cozy Stay”

The Front desk staff was good. A special mentioned to Mr Benny and Ms Stella for their warmth personality and great assistance throughout my stay. This is my 2nd trip to Surabaya and my 2nd stay. A numerous pleasant surprises during my whole trip. Kudos to the team. There maybe a subsequent times for me to stay there. Its a great place especially for short stays and walking distance from Tunjungan Plaza Mall where you can get everything. Not forgetting its a GRAB away from Resto Rawon Setan. yummsss....

The Swissbel is located in the heart of Surabaya, and next to the biggest shopping mall. ”

The Swiss Bellin Tunjungan hotel is a nice place to stay. Its hospitality and warm service of the crew is a precious welcome experience. We enjoy the tasty and various food of breakfast. It’s just a walk to get the biggest shopping mall in town. We also enjoy the gym facilities to keep our body fit and fresh. So, don’t wait too long to experience a nice and memorable time in Swiss Bellin Tunjungan.

clean hotel, great location!”

hotel was clean, loved the location, just opposite tunjungan plaza. for the price paid, definitely worthed it! the rooms and beds are clean, only issue is their water heater. a couple of times the water isn't hot and had to take a cold shower. and the fridge was not working, but not much of an issue. otherwise, there really isn't much to complain about. the staffs are all full of smiles too. definitely a great stay!

Nice, new hotel”

Very close to one of the biggest mall in surabaya but you have to make a small effort to cross over the busy road (there is pedestrian bridge just in front of the hotel). The room is mondern and stylish but a lil bit small. Staff were excellent and the breakfast was superb with lots of local variation.

Clean with strategic location”

Right across tunjungan plaza mall and located at the city center. Very near to many famous restaurant like "Bu Rudy" and "Rawon Setan". Wisata rasa also can be achieve by 10 mins driving. Recommended if you like to taste hustle part of Surabaya

Great location for a new hotel”

Wr stayed in this new hotel for 5 days and we enjoyed it. The location is excellent next to Jl Tunjungan. Our room was at the street side and this may be a little noisy for some other people. Plaza Tunjungan is accross the street and is one of the biggest malls in Indonesia so enjoy your shopping!

Perfect spot to be whenever there is an event just like I have had by this time”

Even it is located on a small land area, but rooms are quite spacious. The food they offering are tasty....and the best part of this hotel is located just on the opposite side of Tunjungan Plaza and some historical building in Surabaya.

Excellent Hotel”

The locality of the hotel is directly opposite the Tunjungan Plaza, a huge shopping mall with eateries when you are hungry and vast array of shops of good quality merchandise. The staff is also extremely helpful. Hotel room is spacious and more than what I expected and their TV entertainment is comprehensive though I am only interested in the news channel. Overall, I will recommend this hotel.

Excellent location”

1. You can't beat the location. 2. Friendly & attentive staff ~ from bell boy to masseur. 3. Variety breakfast spread. The room service was good too. 4. Room was in clean & tidy condition. 5. Will stay here if I'm going to Surabaya again.

Strategic Location, Responsive Staff”

Location is just across Tunjungan Plaza, where you can shop, dine in, find some gifts, and no need to use taxi. All you have to do is just crossing the overhead bridge, and you will be there safely and in no time. The staff are very responsive and go above and beyond. They are also graciously take our feedback and quickly provide missing items in the dining area. 2 of the staffs helped me to unlock our broken TSA lock without damaging the luggage itself in just few minutes while we were supposed to leave for Batu, Malang. Couldn't ask for more! We will be back!!

Great value for money!”

Great location just opposite Tunjungan Plaza the biggest plaza in East Java. I stayed here a couple of ninths with my two young daughters and they loved it! The pool was always quiet and the perfect dept for them 1.2m (they spent most of their time here swimming. The Buffet Breakfast was excellent with great selections from traditional Indonesian to western food. The service was friendly and lovely. Room was clean, tidy and spacious enough for us. I requested a large bed but ended up getting a 2 king singles which was okay ( there is always a room for improvement) would highly recommend to friends and family. Thanks for a lovely stay.

99% recomended”

Clean, location (there was Surabaya flower parade, so we could enjoy in the front of hotel), service was great when 100% full booked at that day (and we got the special rate from Agoda) but the breakfast only good. Thankyou.

Good location hotel, but need improvement”

I stay here one night only, already booked 2 connecting rooms as I stay with my 2 daughters too. Yes wes understand that the connecting room is subject to availability, but I think one week before is more than enough to make sure the availability. When we arrived, there is no connecting room available, there is no side to side room available. After waiting for almost 30min, they upgrade my room to deluxe room so my room can be in front of my daughters room. The breakfast is so so. Need improvement a lot. The bathroom tissue is so thin and ripped when used. The parking area using open land so our car get very hot. And the annoying thing is when we check out, we have been asked if we have consume the minibar. I have said NO. But then when we got in the car, the staff running to us and ask out do we consume peanuts in our room?! Omg, I have said NO. A little bit rude. I think I will think twice to stay in this hotel anymore. The one thing we like that we only have to cross the pedestrian bridge by walking to get to Tunjungan Plaza Mall.