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15 travelers have booked today.
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1,083 reviews
1,083 reviews
9.2
Location rating score
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In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
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Certifies impeccable cleanliness, hygiene, and contactless safety practices
Transport to airport
Valet parking
Shuttle service
Complimentary WIFi in all rooms
Check-in/out [express]
15 travelers have booked today.
Value for money | 8.4 |
Distance to city center | 0 km |
Location rating | 9.2 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 14.0 km |
What time is check-in and check-out at Swiss Belinn Tunjungan?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Swiss Belinn Tunjungan?
Swiss Belinn Tunjungan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Swiss Belinn Tunjungan also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Swiss Belinn Tunjungan has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Swiss Belinn Tunjungan?
Start your mornings right, with the continental and buffet breakfast options offered at Swiss Belinn Tunjungan. Adults can enjoy breakfast offered with an additional charge of 100000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Swiss Belinn Tunjungan?
Swiss Belinn Tunjungan features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
Can special events be hosted at Swiss Belinn Tunjungan?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Swiss Belinn Tunjungan. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.
Can business events be hosted at Swiss Belinn Tunjungan?
On-site venues and convenient event services make Swiss Belinn Tunjungan an ideal choice for hosting events such as seminars, corporate events and meetings. The 6 venues can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Swiss Belinn Tunjungan?
Swiss Belinn Tunjungan does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to Swiss Belinn Tunjungan?
The closest train, metro, or bus station to Swiss Belinn Tunjungan is Gubeng Train Station, 1.3 km away.
What restaurants are nearby Swiss Belinn Tunjungan?
Swiss Belinn Tunjungan’s neighborhood is Surabaya Center which includes popular restaurants such as Waroeng Toendjoengan, Chung Gi Wa and Linkafe.
What popular shopping places are close to Swiss Belinn Tunjungan?
Swiss Belinn Tunjungan is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.
What are popular attractions near Swiss Belinn Tunjungan?
Swiss Belinn Tunjungan’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).
8.8
"Great Location in front of Tunjungan Mall."
Budi
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July 26, 2022
9.6
"It was an amazing places to visit and stay in the centre of Surabaya"
Emma
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July 12, 2022
10
"You can reach the biggest mall in surabaya over city bridge, clean, good food and good service from their staffs."
Lucia
|
July 10, 2022
Swiss Belinn Tunjungan
For travelers who want to take in the sights and sounds of Surabaya, Swiss Belinn Tunjungan is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
All offerings provided by Swiss Belinn Tunjungan help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Swiss Belinn Tunjungan. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Swiss Belinn Tunjungan. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Some rooms at Swiss Belinn Tunjungan are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker and bottled water are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Swiss Belinn Tunjungan. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Swiss Belinn Tunjungan including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Swiss Belinn Tunjungan. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. At Swiss Belinn Tunjungan, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Around the property
Don't spend all your time inside while in Surabaya! Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 190 m away.
Reasons to stay here
Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 95% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Surabaya.
8
Breakfast
72 mentions
Housekeeping
28 mentions
Swimming Pool
9 mentions
Food & Dining
7 mentions
Languages spoken
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
For the kids
Access
Getting around
Available in all rooms
BaReLo
9.2
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds vary by room. Please check each room's capacity for details.
All children are welcome.
Check-in/Check-out
Getting around
Extras
The property
![]() Swiss Belinn Tunjungan | Best value! ![]() | ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Excellent 1083 reviews 8.5Location 9.2 | Exceptional 2924 reviews 9Location 9.3 | Excellent 1521 reviews 8.2Location 8.7 | Excellent 1413 reviews 8.5Location 9 |
Neighborhood | Surabaya Center | Surabaya Center | Surabaya Center | Surabaya Center |
Show reviews that mention
Best Hotel Next to Tunjungan Plaza Surabaya”
My family and I enjoyed staying at Swiss Belinn Tunjungan mainly because of its proximity to the largest shopping mall in Surabaya, Tunjungan Plaza. Breakfast is good and internet connection (wifi) is excellent. The pool, however, is a little bit too small. Overall, I highly recommend Swiss Belinn Tunjungan to those wish to stay in the heart of Surabaya.
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Dear Our Valuable Guest, Thank you for sharing your feedback regarding your recent visit. We strive to make each of our guests' experience flawless and memorable. Once again, thank you very much for sharing your experience and I look forward to having you stay with us again in the near future. Best regards, Jeffry F General Manager
Superb holiday ”
Upon arrival at hotel was early ie 11am than the check in time set by hotel. The reception staff help me in getting the 2 rooms ready rather than i need to wait at 2pm. It is fast n superb job by them. The morning food buffet is great n a lot of choices. Overall i'm happy n enjoyed throughout our stayed at the Swiss Belinn Tunjungan.. GOOD JOB N KEEP THE BEST SERVICE. Will look forward to come again to Surabaya n stay at the hotel
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Dear Sumanti, Please allow me to extend my gratitude to yourself for taking the time to share your exceptional experience with fellow travelers on Agoda's reviewer. Your kind words mean the world to us, and we are all happy to hear your every aspect of your stay from our staff, accommodation to services went beyond your expectations! Thank you for relying on our hospitality, we are looking forward to welcoming you in not so distant future. Best Wishes, Jeffry F
Excellent staff performance. Good location. Nice room.”
I gave 5 stars to most of Swiss Bellinn Tunjungan hotel staff. Very polite and professional. Hotel situated just a bridge away from one of Surabaya's biggest mall, Tunjungan Plaza. Room size is ok, clean and comfortable. With a nice unblocked view of Central Surabaya. Breakfast is good too.
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Dear Radin, Please allow me to extend my gratitude to yourself for taking the time to share your exceptional experience. Your kind words mean the world to us, and we are all happy to hear your every aspect of your stay from our staff, accommodation to services went beyond your expectations! Thank you for relying on our hospitality, we are looking forward to welcoming you in not so distant future. Best Wishes, Jeffry
A very strategic Hotel located in Business Center District”
This new hotel was located in Business Center District, opposite with Tunjungan Plaza, so it is so suitable for Shopper to enjoy Surabaya more than you could imagine. I like how they design this hotel since when you enter this hotel you could see directly the lobby and restaurant it is in the same place, so it will directly increase your appetite to try to eat their Food & Beverages. During the breakfast, I saw how fast response the staff to set up and clean the table, the menu for breakfast is so variety, esp Indonesia traditional food, so for the traveler who want to eat Javanese food, you may have it in this hotel even western breakfast. The fast response also shown on House Keeping Services and F&B Services. So as a new hotel, I could see how they are in very well trained.
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It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards, Swiss Belinn Tunjungan Management
Nice stay hotel @ affordable price”
I was staying 2 nights for business purpose at this hotel. The location is great in the center of surabaya city opposite of Tunjungan Plaza. The swimming pool is not too big but nice enough to swim with clear water, the gym is not big but nice enough to have threatmill & cycling facility next to the spa & massage room. The room is nice, quite spacious and the bed is comfort. A lot of variety of breakfast menu. And they allowed me for late check out by 2.30 pm due to my flight timing departure from Surabaya. Thanks to the receptionist Anita and Fery H for their kindness. For sure will come back again to this hotel.
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Dear Rudi, I am pleased to learn that you enjoyed your stay at Swiss-Belinn Tunjungan, Surabaya and thank you very much for taking the time to share your review with us on Agoda. I will share your kind compliments with my colleagues who will be delighted to know that they had contributed to a wonderful stay. I assured you that we will continue to enhance our legendary standards as well as service so that your next visit will be another pleasant and enjoyable one. We hope to welcome you back soon. Best wishes, Jeffry F
Exceptional”
Good business hotel, facing tunjungan plaza and walking distance to jalan genteng where you can find oleh-oleh from surabaya. The room was clean and oke size for business hotel and the breakfast was also great with wide range of selection.
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Dear Robin, Thank you for sharing a very wonderful review, particularly the service provided by our team It is always exciting to receive a positive feedback with the name of our team member is being praised. I thank you once again for this wonderful feedback and on behalf of the entire team I look forward to welcome you back for a more wonderful Swiss-Belinn Tunjungan experience. Warmest Regards, Jeffry F General Manager
The newbie at the centre of Surabaya ”
This hotel is at the center of Surabaya. Just short walk to go to the big shopping mall at opposite site. Super Cleanliness and atmosphere. Swimming pool is quite nice. Yummy buffet breakfast, tasty and good quality. Wifi signal is ok. Room is functional and we have added the extra bed and it's really nice, it's real bed,, not just a bunk. Staffs are good and informative. Overall of my stay is quite impress :)
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It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards, Swiss Belinn Tunjungan Management
Awesome staff, Cozy Stay”
The Front desk staff was good. A special mentioned to Mr Benny and Ms Stella for their warmth personality and great assistance throughout my stay. This is my 2nd trip to Surabaya and my 2nd stay. A numerous pleasant surprises during my whole trip. Kudos to the team. There maybe a subsequent times for me to stay there. Its a great place especially for short stays and walking distance from Tunjungan Plaza Mall where you can get everything. Not forgetting its a GRAB away from Resto Rawon Setan. yummsss....
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Dear Mr. Adib It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. We are thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards - Management of Swiss Belinn Tunjungan Surabaya
The Swissbel is located in the heart of Surabaya, and next to the biggest shopping mall. ”
The Swiss Bellin Tunjungan hotel is a nice place to stay. Its hospitality and warm service of the crew is a precious welcome experience. We enjoy the tasty and various food of breakfast. It’s just a walk to get the biggest shopping mall in town. We also enjoy the gym facilities to keep our body fit and fresh. So, don’t wait too long to experience a nice and memorable time in Swiss Bellin Tunjungan.
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Dear Mr Gaguk, It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. We are thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards - Yan Handiana, General Manager
clean hotel, great location!”
hotel was clean, loved the location, just opposite tunjungan plaza. for the price paid, definitely worthed it! the rooms and beds are clean, only issue is their water heater. a couple of times the water isn't hot and had to take a cold shower. and the fridge was not working, but not much of an issue. otherwise, there really isn't much to complain about. the staffs are all full of smiles too. definitely a great stay!
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Dear Jessica, Thank you for sharing a very wonderful review, particularly the service provided by our team It is always exciting to receive a positive feedback with the name of our team member is being praised. I thank you once again for this wonderful feedback and on behalf of the entire team I look forward to welcome you back for a more wonderful Swiss-Belinn Tunjungan experience. Warmest Regards, Jeffry F General Manager
Nice, new hotel”
Very close to one of the biggest mall in surabaya but you have to make a small effort to cross over the busy road (there is pedestrian bridge just in front of the hotel). The room is mondern and stylish but a lil bit small. Staff were excellent and the breakfast was superb with lots of local variation.
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Dear Muhamad, On behalf the whole Swiss-Belinn Tunjungan team, it was our pleasure to have you here with us. We appreciate you taking time to share with us about your experience while at our hotel. Glad to learn that everything was perfect during your stay here. Thank you for giving us such a perfect rating on Agoda. We sincerely wish you to welcome you back in here for another enjoyable stay at Swiss-Belinn Tunjungan. Warmest Regards, Jeffry F General Manager
Clean with strategic location”
Right across tunjungan plaza mall and located at the city center. Very near to many famous restaurant like "Bu Rudy" and "Rawon Setan". Wisata rasa also can be achieve by 10 mins driving. Recommended if you like to taste hustle part of Surabaya
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It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards, Swiss Belinn Tunjungan Management
Great location for a new hotel”
Wr stayed in this new hotel for 5 days and we enjoyed it. The location is excellent next to Jl Tunjungan. Our room was at the street side and this may be a little noisy for some other people. Plaza Tunjungan is accross the street and is one of the biggest malls in Indonesia so enjoy your shopping!
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Dear Bart, Thank you for choosing to stay with Swiss-Belinn Tunjungan and for taking the time to share your experience to other Agoda's readers. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Swiss-Belinn Tunjungan. Warm Regards, Jeffry F
Perfect spot to be whenever there is an event just like I have had by this time”
Even it is located on a small land area, but rooms are quite spacious. The food they offering are tasty....and the best part of this hotel is located just on the opposite side of Tunjungan Plaza and some historical building in Surabaya.
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Dear Thomas, Thank you for taking the time to share your recent experience. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. I assured you that we will continue to enhance our legendary standards as well as service so that your next visit will be another pleasant and enjoyable one. Warmest Regards, Jeffry F
Excellent Hotel”
The locality of the hotel is directly opposite the Tunjungan Plaza, a huge shopping mall with eateries when you are hungry and vast array of shops of good quality merchandise. The staff is also extremely helpful. Hotel room is spacious and more than what I expected and their TV entertainment is comprehensive though I am only interested in the news channel. Overall, I will recommend this hotel.
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Dear Kiat, Please allow me to extend my gratitude to yourself for taking the time to share your exceptional experience. Your kind words mean the world to us, and we are all happy to hear your every aspect of your stay from our staff, accommodation to services went beyond your expectations! Thank you for relying on our hospitality, we are looking forward to welcoming you in not so distant future. Best Wishes, Jeffry F
Excellent location”
1. You can't beat the location. 2. Friendly & attentive staff ~ from bell boy to masseur. 3. Variety breakfast spread. The room service was good too. 4. Room was in clean & tidy condition. 5. Will stay here if I'm going to Surabaya again.
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Dear Juana, Thank you for choosing to stay with Swiss-Belinn Tunjungan and for taking the time to share your experience to other Agoda's Review readers. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Swiss-Belinn Tunjungan. Warm Regards, Jeffry F
Strategic Location, Responsive Staff”
Location is just across Tunjungan Plaza, where you can shop, dine in, find some gifts, and no need to use taxi. All you have to do is just crossing the overhead bridge, and you will be there safely and in no time. The staff are very responsive and go above and beyond. They are also graciously take our feedback and quickly provide missing items in the dining area. 2 of the staffs helped me to unlock our broken TSA lock without damaging the luggage itself in just few minutes while we were supposed to leave for Batu, Malang. Couldn't ask for more! We will be back!!
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Dear Anwar, Please allow me to extend my gratitude to yourself for taking the time to share your exceptional experience. Your kind words mean the world to us, and we are all happy to hear your every aspect of your stay from our staff, accommodation to services went beyond your expectations! Thank you for relying on our hospitality, we are looking forward to welcoming you in not so distant future. Best Wishes, Jeffry F
Great value for money!”
Great location just opposite Tunjungan Plaza the biggest plaza in East Java. I stayed here a couple of ninths with my two young daughters and they loved it! The pool was always quiet and the perfect dept for them 1.2m (they spent most of their time here swimming. The Buffet Breakfast was excellent with great selections from traditional Indonesian to western food. The service was friendly and lovely. Room was clean, tidy and spacious enough for us. I requested a large bed but ended up getting a 2 king singles which was okay ( there is always a room for improvement) would highly recommend to friends and family. Thanks for a lovely stay.
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Dear Iis, Please allow me to extend my gratitude to yourself for taking the time to share your exceptional experience. Your kind words mean the world to us, and we are all happy to hear your every aspect of your stay from our staff, accommodation to services went beyond your expectations! Thank you for relying on our hospitality, we are looking forward to welcoming you in not so distant future. Best Wishes, Jeffry
99% recomended”
Clean, location (there was Surabaya flower parade, so we could enjoy in the front of hotel), service was great when 100% full booked at that day (and we got the special rate from Agoda) but the breakfast only good. Thankyou.
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Dear Simron, Thank you for taking the time to share your recent experience. We are delighted that your stay with Swiss-Belinn Tunjungan was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest Regards, Jeffry F
Good location hotel, but need improvement”
I stay here one night only, already booked 2 connecting rooms as I stay with my 2 daughters too. Yes wes understand that the connecting room is subject to availability, but I think one week before is more than enough to make sure the availability. When we arrived, there is no connecting room available, there is no side to side room available. After waiting for almost 30min, they upgrade my room to deluxe room so my room can be in front of my daughters room. The breakfast is so so. Need improvement a lot. The bathroom tissue is so thin and ripped when used. The parking area using open land so our car get very hot. And the annoying thing is when we check out, we have been asked if we have consume the minibar. I have said NO. But then when we got in the car, the staff running to us and ask out do we consume peanuts in our room?! Omg, I have said NO. A little bit rude. I think I will think twice to stay in this hotel anymore. The one thing we like that we only have to cross the pedestrian bridge by walking to get to Tunjungan Plaza Mall.
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Dear Yuliani, Thank you very much for taking the time to bring your concerns to our attention. At Swiss-Belinn Tunjungan, Surabaya, we continuously strive to meet our guests’ needs and expectations; therefore your feedback is very important to us. Allow me to deeply apologize for the inconvenienced during your stay, we take enormous pride in our product and facilities, and are concerned when failure had happened. We hope you will consider staying with us again in the future. If I can be of further assistance, please do not hesitate to contact me. Sincerely, Jeffry F