Travelling to Indonesia? Read all updated requirements before you book.
Swiss-Belresort Dago Heritage
Swiss-Belresort Dago Heritage
Swiss-Belresort Dago Heritage
Swiss-Belresort Dago Heritage
Swiss-Belresort Dago Heritage
Swiss-Belresort Dago Heritage
Swiss-Belresort Dago Heritage

Removed from saved list

8.6

Excellent

780 reviews

780 reviews

View56
Breakfast16
Housekeeping13
See map

8.9

Excellent

Location rating score

Excellent location - 2.35 kilometers from city center
Parking
FREE
Popular landmarks
Rumah Mode Factory Outlet 3.3 km
Geology Museum 3.8 km
Gedung Sate 4.0 km
Paris Van Java 4.1 km
Braga Street 5.9 km
Bandung Grand Mosque 6.5 km
Trans Studio Bandung 6.5 km
Dusun Bambu Family Leisure Park 10.0 km
Sari Ater Hot Spring 14.6 km
Ciater natural hot spring 14.9 km
Nearby landmarks
Dago Pakar 110 m
Dago Endah Golf Course 140 m
Wot Batu 440 m
Keraton Cliff 490 m
Abinaya 530 m
Area Parkir Cocorico Cafe 630 m
Kemper Park 1 770 m
Parking Area Outdoor 800 m
Curug Dago 830 m
DDK Park 840 m

Swiss-Belresort Dago Heritage

Lapangan Golf Dago Atas No.78, Cigadung, Kec. Cibeunying Kaler, Kota Bandung, Jawa Barat 40135, Dago, Bandung, Indonesia, 40135 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dago part of Bandung, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Show more

Highlights

520 meters to Keraton Cliff

Check-in [24-hour]

Excellent breakfast

Excellent view

Complimentary WIFi in all rooms

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Exercise area
Swimming pool [indoor]
See all amenities

Facilities

Front desk [24-hour]

Valet parking

Complimentary WIFi in all rooms

BBQ facilities

Exercise area

Spa

Luggage storage

Cash withdrawal

This property is in high demand!

22 travelers have booked today.

Value for money8.5
Distance to city center8.8 km
Location rating8.9
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport6.5 km

Rooms available at Swiss-Belresort Dago Heritage

Family Suite with Balcony
...
  • Room size: 88 m²/947 ft²
  • Outdoor view
  • 1 bunk bed and 1 queen bed
Enter dates to see prices
Grand Deluxe Twin
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Family Suite
...
  • Room size: 69 m²/743 ft²
  • Outdoor view
  • 1 bunk bed and 1 queen bed
Enter dates to see prices
Suite with Balcony
...
  • Room size: 72 m²/775 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Executive Suite
...
  • Room size: 47 m²/506 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Grand Deluxe Queen
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Junior Suite
...
  • Room size: 51 m²/549 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Suites Room
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Dago Suite
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Swiss-Belresort Dago Heritage?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swiss-Belresort Dago Heritage?

For those who wish to drive their own cars, Swiss-Belresort Dago Heritage has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Bandung with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Swiss-Belresort Dago Heritage?

Start your mornings right, with the continental and buffet breakfast options offered at Swiss-Belresort Dago Heritage. A selection of food types including western, halal and asian breakfast options is available for guests. There's an additional charge of 185000 IDR for adults and 90000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Swiss-Belresort Dago Heritage?

Swiss-Belresort Dago Heritage features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Swiss-Belresort Dago Heritage?

Your special occasion or event can be hosted at the Swiss-Belresort Dago Heritage's venue. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Swiss-Belresort Dago Heritage. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Swiss-Belresort Dago Heritage?

On-site venues and convenient event services make Swiss-Belresort Dago Heritage an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Swiss-Belresort Dago Heritage?

Swiss-Belresort Dago Heritage does not permit smoking in any of its rooms, but allows smoking in designated areas.

Show more questions
See map

Explore the neighborhood

What people love about Swiss-Belresort Dago Heritage

  • 9.2

    Exceptional

    "Nice to stay there."

    yuliana

    |

    June 30, 2022

  • 9.6

    Exceptional

    "Have a great time staying here with its heated pool facilities that i really appreciate"

    Ronald

    |

    June 28, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Really nice hotel, the room is clean, food is nice, and have a."

    Ronald

    |

    June 28, 2022

Property ranking|Compared to 1,803 Bandung properties
See all rankings
Room size
53 sqm.
Service score
8.9/10
Cleanliness score
8.7/10
Location score
8.9/10
Bigger than
97
%
of Bandung properties
Better than
95
%
of Bandung properties
Better than
95
%
of Bandung properties
Better than
94
%
of Bandung properties
Overall rating:

8.6

Excellent
780 reviews
Cleanliness
8.7
Facilities
8.6
Location
8.9
Read all reviews >
What travelers say they love:
Best view for the room and swimming pool.
Kartika from Indonesia
Couple
More about Swiss-Belresort Dago Heritage

More about Swiss-Belresort Dago Heritage

Swiss-Belresort Dago Heritage

When you are looking for comfortable and convenient accommodations in Bandung, make Swiss-Belresort Dago Heritage your home away from home. A stay at Swiss-Belresort Dago Heritage ensures an easy access to the lively city and all of its wonders.
The superior services and facilities offered at Swiss-Belresort Dago Heritage will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Bandung can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Swiss-Belresort Dago Heritage. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Swiss-Belresort Dago Heritage. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Swiss-Belresort Dago Heritage. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Swiss-Belresort Dago Heritage offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Swiss-Belresort Dago Heritage, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Swiss-Belresort Dago Heritage is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Once there, be sure to check out bar for some in-house nighttime fun.
Swiss-Belresort Dago Heritage promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage and spa. The many offerings at Swiss-Belresort Dago Heritage ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Swiss-Belresort Dago Heritage gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's mini golf course and golf course on site. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Bandung. Your journey through Bandung can be completed with a short shopping stop at Rumah Mode Factory Outlet located 3.3 km away. Learn about the city's art history with a day at Geology Museum located 3.7 km away, where you can see collections by famous artists.


Reasons to stay here

This hotel's facilities score higher than 96% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 94% of other options in the city.
This hotel's staff and services score higher than 94% of accommodations in the city.

Show more
Amenities and facilities
Excellent
Facilities

8.6

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Golf course [on-site]
  • Massage
  • Mini golf course
  • Pool with view
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • A/C
  • Bathrobes
  • Blackout curtains
  • Cleaning products
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Dishwasher
  • Fire extinguisher
  • Fireplace
  • Fitness club privileges
  • Free tea
  • Free welcome drink
  • Hair dryer
  • Iron and ironing board
  • Kitchenette
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shoeshine kit
  • Shower
  • Slippers
  • Smoke alarm
  • Sofa
  • Soundproofing
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site

Swiss Kitchen

  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte
Location
Lapangan Golf Dago Atas No.78, Cigadung, Kec. Cibeunying Kaler, Kota Bandung, Jawa Barat 40135, Dago, Bandung, Indonesia, 40135
Excellent
Location

8.9

Airports

  • Husein Sastranegara International Airport (BDO)
    6.5 km
  • Kertajati Intl Airport (KJT)
    63.6 km

Public transportation

  • Cicaheum Bus Terminal
    5.2 km
  • Cikudapateuh Train Station
    5.8 km

Hospital or clinic

  • Abinaya
    530 m

Shopping

  • Rumah Mode Factory Outlet
    3.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Rumah Mode Factory Outlet
    3.3 km
  • Geology Museum
    3.8 km
  • Gedung Sate
    4.0 km
  • Paris Van Java
    4.1 km
  • Braga Street
    5.9 km
  • Bandung Grand Mosque
    6.5 km
  • Trans Studio Bandung
    6.5 km
  • Dusun Bambu Family Leisure Park
    10.0 km
  • Sari Ater Hot Spring
    14.6 km
  • Ciater natural hot spring
    14.9 km

Nearby landmarks

  • Dago Pakar
    110 m
  • Dago Endah Golf Course
    140 m
  • Wot Batu
    440 m
  • Keraton Cliff
    490 m
  • Abinaya
    530 m
  • Area Parkir Cocorico Cafe
    630 m
  • Kemper Park 1
    770 m
  • Parking Area Outdoor
    800 m
  • Curug Dago
    830 m
  • DDK Park
    840 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 18 year(s).

Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until12:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center8.8 km
  • Travel time to airport (minutes)36

Extras

  • Breakfast charge (unless included in room price)185000 IDR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 161
  • Room voltage220
  • Year property opened2017
  • Most recent renovation2018

Reviews of Swiss-Belresort Dago Heritage from real guests

Provided by verified guests of Agoda
8.6
/
10
Excellent
Cleanliness8.7
Facilities8.6
Location8.9
Service8.9
Value for money8.5
High score for Bandung
Rating
9+ Exceptional (191)
8-9 Excellent (50)
7-8 Very Good (70)
6-7 Good (17)
<6 Below Expectation (35)
Time of the year
Mar - May (107)
Jun - Aug (63)
Sep - Nov (87)
Dec - Feb (106)
All guests (780)
All room types
All languages

Show reviews that mention 

Showing 365 verified guest comments
12345
10.0
Exceptional
Ika from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in October 2020

Exceptional”

Having great time to staycation during pandemic at Swiss-Belresort Dago Heritage Bandung. Swimming pool air hangat, pemandangan kota Bandung dari atas Dago, penerapan protocol Covid tetapi tetap membuat kita nyaman. will be back real soon!

Reviewed October 05, 2020

See room deals

Dear Ms. Ika, Thank you very much for sharing your positive experience with us. We are at Swiss-Belresort Dago Heritage Bandung committed to keeping our rate fair and guest service as high as possible. We’re glad to hear the extra precautionary measures we have taken towards protecting your health and safety has made a difference. Best Regards, Denny Firdaus General Manager

Responded October 28, 2020
Swiss-Belresort Dago Heritage
8.4
Excellent
Lie from Indonesia
Couple
Deluxe Room
Stayed 1 night in January 2021

Good hotel, comfortable and good place to relax. ”

One thing that need to improve is the bed sheet as it wasn’t clean enough. But if you need to find a place to relax and enjoy your time Swiss-Belresort Dago Heritage is a best place.

Reviewed February 01, 2021

See room deals

Dear Mr. Lie, Thank you for choosing our hotel, and for taking the time to write a review. We are deeply apologize to hear that our facilities and services during your accommodations did not reach your expectations. Our hotel will do more prevention to build up our services and best facilities to our guests to provide a truly unique experience. We look forward to welcoming you back to our hotel in the future. Best Regards, Denny Firdaus General Manager

Responded February 05, 2021
Swiss-Belresort Dago Heritage
9.6
Exceptional
Julius from Indonesia
Family with young children
Grand Deluxe Twin
Stayed 2 nights in August 2020

Great City light View”

Golf facilites view behind and city view in the opposite, combine with fresh air, since the hotel stand in one of the highest point in Bandung. Lot of good drinks we can get in D'peak Connisseurs down there near the Lobby

Reviewed October 13, 2020

See room deals

Dear Mr. Julius, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well with our services and facilities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Denny Firdaus General Manager

Responded October 13, 2020
Swiss-Belresort Dago Heritage
7.2
Very good
Nurulliana from Indonesia
Family with young children
Deluxe Room
Stayed 2 nights in October 2019

I will never go back here anymore”

The furniture it’s out of date, especially the bathroom, there is lot of mildews in the sink, and it’s quite noisy (i heard busy sounds upstairs which is really disturbing). Beside that the food is nice and the pool is warm, very good.

Reviewed October 20, 2019

See room deals

Dear Ms. Nurulliana, Thank you for taking the time to share your experience following your stay with us at Swiss-Belresort Dago Heritage Bandung. Your constructive feedback will surely be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We hope to have an opportunity to welcome you back again and make your stay a memorable one. Best Regards, Ida Bagus Ardana General Manager

Responded October 21, 2019
Swiss-Belresort Dago Heritage
10.0
Exceptional
Wenny from Indonesia
Family with young children
Grand Deluxe Twin
Stayed 1 night in January 2020

nice hotel”

nice hotel, at Dago, so have a nice weather, far from traffic jam, recomended hotel

Reviewed August 26, 2020

See room deals

Dear Ms. Wenny, Thank you for choosing our hotel, and for taking the time to share a real-time feedback! We are so glad to hear that you choose our hotel as your accommodations in Bandung. We hope our hotel could provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to serving you and have a nice stay with us! Best Regards, Denny Firdaus General Manager

Responded October 20, 2020
Swiss-Belresort Dago Heritage
10.0
Exceptional
ari from Indonesia
Family with young children
Grand Deluxe Queen
Stayed 1 night in November 2019

Very good”

Good hospitality

Reviewed November 07, 2019

See room deals

Dear Mr. Ari, Thank you for the lovely words. Our aim is to provide all guests with an unforgettable hotel experience and your honest feedback is an important part of that process. We will continue to perfect our quality of service to enhance the experience of our valuable guests. Once again, thank you and look forward to your next visit. Best Regards, Ida Bagus Ardana General Manager

Responded November 14, 2019
Swiss-Belresort Dago Heritage
8.8
Excellent
Mardian from Indonesia
Family with young children
Grand Deluxe Twin
Stayed 1 night in November 2020

Great hotel for family staycation ~ until the hotel was too crowd with guests from a company’s event”

I was going staycation with my wife and daughter, the room was nice and clean, they apply disinfection on the room and seal the door after — we thought it will be peaceful time on weekday. Unfortunately there was held a company meeting on the hotel, it so crowd and many people from the company were not wearing mask and didn’t do social distancing. I was panic the virus will spread from that crown and went straight to the room after checking in and didn’t wanna go outside until the event is over. I wish the staff and management strictly apply the hotel rule to tell and remind their guests to wear mask on the public space such as lobby, alley, elevator, etc. Im giving good rating for the hotel services and facilities but feel bad for the guests who plan a staycation like us but caught in the middle of crowd like this. ~ because some guests didn’t do the safety act to prevent covid spread on this pandemic moment we are in.

Reviewed December 01, 2020

See room deals

Dear Mr. Mardian, Thank you for your feedback. We’re very sorry our service did not meet your expectations, as we always pride ourselves on excellent customer service. We have implemented new changes to our policy to ensure the safety and health of our customers are being met. We will also review and improved our service. We hope that we could recover your trust in us and welcome you back in your next visit to Bandung. Best Regards, Denny Firdaus General Manager

Responded January 15, 2021
Swiss-Belresort Dago Heritage
8.4
Excellent
Ahmad from Indonesia
Business traveler
Stayed 1 night in October 2019

Best location near Gago Bandung”

Best view hotel at high hill Dago, nice facilities for Golf and swimming pool.. Great.

Reviewed October 16, 2019

See room deals

Dear Mr. Ahmad, Thank your choosing Swiss-Belresort Dago Heritage Bandung as your destination. I am happy to hear about your recent stay and really appreciate your lovely words about our facilities and service. We are looking forward to welcome you back soon. Best Regards, Ida Bagus Ardana General Manager

Responded October 17, 2019
Swiss-Belresort Dago Heritage
6.8
Good
Dyah from Indonesia
Family with young children
Junior Suite
Stayed 1 night in February 2021

Never coming back”

I stayed at the Junior Suite, and tbh I might have expected too much from a Swiss-bel-level hotel. The walls are so thin, I can hear everything from people walking on the hall, the road, and even the hotel staff picking up plates outside. It’s so noisy. The quality of the furnitures are so low-end, it’s really like a boarding house (Kost-kost-an). There is no automatic switch for the curtains. The parquet flooring have some cracks near the window. The light switch fell off when I tried to turn the light on. When I sat down on the bed, one of the bedside lamps fell off to the side (we didn’t even touch it). Worst of all, the hot water is so weak, it’s almost impossible to get a comfortable bath.

Reviewed February 07, 2021

See room deals

Dear Ms. Dyah, I would like to thank you for the feedback concerning your stay, It was our pleasure to have you here with us. I would like to apologies for various issues raised in your review. I have meet with my team to address the issues outlined and actions are being implemented, I am sure it will be better on your next visit. However, we are very sorry for the inconvenience caused by several situations mentioned when you stayed at. We will also review and improved our service. I hope that we could recover your trust in us and welcome you back in your next visit to Bandung. Best Regards, Denny Firdaus General Manager

Responded February 08, 2021
Swiss-Belresort Dago Heritage
7.2
Very good
Umanga from Indonesia
Couple
Grand Deluxe Twin
Stayed 2 nights in August 2020

Calm, Quite Location”

The Hotel is a bit away from Bandung City. If you plan to visit the city more often when you stay here then you should think twice. Other than that overall experience of the hotel is satisfactory. The staff is friendly and cooperative. The rooms were clean and spacious. I think it's worth for the money.

Reviewed August 19, 2020

See room deals

Dear Mr. Umanga, Thank your choosing Swiss-Belresort Dago Heritage Bandung as your destination. I am happy to hear about your recent stay and really appreciate your lovely words about our facilities and service. We are looking forward to welcome you back soon. Best Regards, Ida Bagus Ardana General Manager

Responded August 21, 2020
Swiss-Belresort Dago Heritage
8.4
Excellent
Aldina from Indonesia
Couple
Deluxe Room
Stayed 1 night in August 2020

Hotel with nice view”

Plus: The location is awesome. They have the best bathroom with great view. Room was sterilized prior to our coming. (-): Due to long weekend, the rooms were fully booked and there were so many visitors at that time. Me and my husband should wait for about one hour to get check in, we received our key room at 16.30. Please pay attention more for room management check in. The breakfast menu was just so so. It would be great if hotel serve for west java traditional menu.

Reviewed August 26, 2020

See room deals

Dear Mrs. Aldina, Thank you for sharing your experience with us. Your constructive feedback will surely be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your time and come visit us again soon! Best Regards, Denny Firdaus General Manager

Responded October 21, 2020
Swiss-Belresort Dago Heritage
7.6
Very good
Soo from Indonesia
Family with young children
Deluxe Room
Stayed 2 nights in December 2019

Good location but needs maintenance”

The location was good. We enjoyed the infinity pool with warm water. But other than that just so so. We booked 2 rooms but only 1 room was ready when we checked-in. They said they’ll bring the key to our room once the other room is ready, but we didn’t get the room until 15.30 after 2 times of calling the reception and at the end I had to go down to the lobby to pick it up by myself. (Although the official check-in time is 14.00) The bedding was clean but some parts of the room needs maintenance (such as the roll blind in the bathroom. And the water is not clean! My kids like to play in the bathtub but the water was not clear and even contained dirts. It was a big minus because I intentionally booked this hotel because the room has bathtub. Breakfast was ok for 4-star hotel even though I think they need to add some variants.

Reviewed December 22, 2019

See room deals

Dear Mr./Mrs. Soo, I would like to thank you for the feedback concerning your stay, It was our pleasure to have you here with us. I would like to apologies for various issues raised in your review. I have meet with my team to address the issues outlined and actions are being implemented, I am sure it will be better on your next visit. However, we are very sorry for the inconvenience caused by several situations mentioned when you stayed at. We will also review and improved our service. I hope that we could recover your trust in us and welcome you back in your next visit to Bandung. Best Regards, Ida Bagus Ardana General Manager

Responded January 27, 2020
Swiss-Belresort Dago Heritage
5.6
Rangky from Indonesia
Family with young children
Dago Suite
Stayed 2 nights in October 2019

SHORT GATEWAY IN BANDUNG ”

My family and I had a 2 night spent in this hotel. We spent in suite dago without balcony for 1 night and request for room upgrade to suite dago with balcony for 1 night. The room is very spacious and clean, so no issue related to the room. Things that wish could be improved are the food which is still cold when we had Breakfast at 6.30 AM and not much activity and facility provided in the hotel, it only has gym, sauna and warm swimming Pool. My kid feel kinda bored here. Overall its a decent Hotel but i wish, they could have some kind of outdoor activity provided. Thanks

Reviewed October 31, 2019

See room deals

Dear Mr. Rangky, Thank you for taking the time to share your experience following your stay with us at Swiss-Belresort Dago Heritage Bandung. We are so glad to know that you finally got the right room. Your feedback on the breakfast and other facilities has been shared for immediate improvement. We hope to have an opportunity to welcome you back again and make your stay a memorable one. Best Regards, Ida Bagus Ardana General Manager

Responded November 14, 2019
Swiss-Belresort Dago Heritage
10.0
Exceptional
Hendry from Indonesia
Business traveler
Grand Deluxe Twin
Stayed 1 night in February 2020

Awesome”

Once we arrived at lobby with our car, the staff was very welcome. They help us to bring our luggages and they are very helpful during our stay. +Nice room and clean +Amazing view from my room window +delicious breakfast and breathtaking view

Reviewed February 04, 2020

See room deals

Dear Mr. Hendry, Thank you for the time you take writing to us. We really appreciate your positive comments about our rooms and facilities. However, I will work together with the team, in order to enhance our service so we can serve you better in your next visit. Once again thank you and looking forward to welcome you again in our hotel. Best Regards, Ida Bagus Ardana General Manager

Responded February 05, 2020
Swiss-Belresort Dago Heritage
7.6
Very good
Annisa from Indonesia
Couple
Deluxe Room
Stayed 2 nights in December 2020

Very good”

The view is great, the room size is big too. But the service from the staff was too slow, when I check in I already inform the receptionist to deliver the breakfast at 7am but they send it around 8am, the next day it happens again, they serve the breakfast for us an hour later than the time we want it. we already called to the house service & kitchen, but still the service is too slow. The bread was too hard to eat, and the rice is not cooked. The cleanliness of the room was not really good, we found a cockroach in our room, we ring the bell that notify to the housekeeping dept, in the evening we came back to our room and we still found the cockroach at the same place. They only change the bedsheet & refill the toiletries. Hope swissbell can improve the service & the cleanliness.

Reviewed December 27, 2020

See room deals

Dear Ms. Annisa, Thank you for your feedback. We’re very sorry our service did not meet your expectations, as we always pride ourselves on excellent customer service. We have implemented new changes to our policy to ensure the safety and health of our customers are being met. We will also review and improved our service. We hope that we could recover your trust in us and welcome you back in your next visit to Bandung. Best Regards, Denny Firdaus General Manager

Responded December 28, 2020
Swiss-Belresort Dago Heritage
8.0
Excellent
Regina from Indonesia
Couple
Deluxe Room
Stayed 1 night in January 2020

Very good”

Hotel view: green & refreshing (9/10) Room: spacy with green view on the bathup (8/10) Location: car is required for ur convenience (4/10) Food: various breakfast (7/10) Pool: small heated infinity pool (7/10)

Reviewed January 26, 2020

See room deals

Dear Ms. Regina, Thank you for having chosen Swiss-Belresort Dago Heritage in your recent stay in Bandung. Nothing pleases us more than hearing your compliments about our hotel. We greatly appreciate it. Once again thank you and we look forward to welcome you back again soon. Best Regards, Ida Bagus Ardana General Manager

Responded January 27, 2020
Swiss-Belresort Dago Heritage
8.8
Excellent
Erik from Indonesia
Family with young children
Deluxe Room
Stayed 2 nights in March 2021

Great hotel”

Clean hotel, nice rooms, great staff. Also very Covid safe. We enjoyed our stay!

Reviewed March 19, 2021

See room deals

Dear Mr. Erik, We are very happy to hear you are pleased with our adjustments to our policies for prevention of COVID-19 in Swiss-Belresort Dago Heritage Bandung. At this time, our number one priority is the health and safety of our guests. Best Regards, Denny Firdaus General Manager

Responded March 21, 2021
Swiss-Belresort Dago Heritage
10.0
Exceptional
IKE from Indonesia
Couple
Deluxe Room
Stayed 2 nights in April 2020

Great place with nature ambience ”

Very comfort place with great view. You can relax and enjoy the nature ambience. Room also very comfortable. Bathup view was awesome!!

Reviewed April 23, 2020

See room deals

Dear Ms, Ike, Thank you very much for the fantastic review and for taking the time to share it with us. It's really encouraging and we greatly appreciated that. Thank you again and we hope it will not be too long before we have the pleasure of welcoming you back to our hotel. Best Regards, Ida Bagus Ardana General Manager

Responded April 24, 2020
Swiss-Belresort Dago Heritage
10.0
Exceptional
Tri from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in December 2020

Great Hotel”

Hotel with a nice view, room with a bathtub and good staff.

Reviewed December 10, 2020

See room deals

Dear Mr. Tri, Thank your choosing Swiss-Belresort Dago Heritage Bandung as your destination. I am happy to hear about your recent stay and really appreciate your lovely words about our facilities and service. We are looking forward to welcome you back soon. Best Regards, Denny Firdaus General Manager

Responded December 15, 2020
Swiss-Belresort Dago Heritage
10.0
Exceptional
Fernando from Indonesia
Group
Dago Suite
Stayed 1 night in January 2021

Nice hotel , nice view”

Nice hotel, good view , nice service. Good bfast, only the parking building too tight. Overall very recomended

Reviewed January 31, 2021

See room deals

Dear Mr. Fernando, Thank you very much for taking the time to share your experience with us. We are so glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our team. Your feedback on the facilities and services has been noted for future improvement. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion. Best Regards, Denny Firdaus General Manager

Responded February 01, 2021
Swiss-Belresort Dago Heritage
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss