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Swiss Diamond Hotel
Swiss Diamond Hotel
Swiss Diamond Hotel
Swiss Diamond Hotel
Swiss Diamond Hotel
Swiss Diamond Hotel
Swiss Diamond Hotel

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8.6

Excellent

1,151 reviews

1,151 reviews

See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Mount San Giorgio 860 m
Lo Scoiattolo 900 m
Autosilo Garavello 1.1 km
Oratorio Di Sant'Antonio 1.5 km
Monte Arbostora 1.5 km
Chiesa di Santa Maria del Sasso 1.5 km
Cima Pescia 1.6 km
Parco San Grato (San Grato Botanical Park) 2.2 km
Piazza Noseed 2.7 km
Les Voyageurs 2.8 km

Swiss Diamond Hotel

Riva Lago Olivella, Vico Morcote, Lugano, Switzerland, 6921 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Vico Morcote part of Lugano, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Lugano Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transport

Private beach

Currency conversion service

Complimentary WIFi in all rooms

Facilities

Transport to airport

Bicycle rental

Valet parking

Pets allowed

Swimming pool [indoor]

Hot tub

Shuttle service

Complimentary WIFi in all rooms

Value for money8.3
Distance to city center7.0 kmKm
Location rating8.5

Rooms available at Swiss Diamond Hotel

Excellent
Room comfort & quality

8.5

Presidential Suite
...
  • Lake view
  • Balcony/terrace
  • 1 single bed and 1 queen be...
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Classic Room
...
  • Balcony/terrace
  • Shower
  • 2 single beds or 1 queen be...
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Deluxe Double Room with Lake View and Balcony
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 1 sofa bed and 2 single bed...
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Deluxe Suite
...
  • Room size: 75 m²/807 ft²
  • Lake view
  • 1 single bed and 1 queen be...
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Suite
...
  • Balcony/terrace
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Double Room with Lake View
...
  • Room size: 25 m²/269 ft²
  • Lake view
  • 1 queen bed
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Deluxe R
...
  • Balcony/terrace
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Room Selected at Check-In
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
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Deluxe Double Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
Enter dates to see prices
Large Double or Twin Room
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 2 single beds and 1 queen b...
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Frequently asked questions

How much does it cost to stay at Swiss Diamond Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Swiss Diamond Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swiss Diamond Hotel?

Swiss Diamond Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Swiss Diamond Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Swiss Diamond Hotel has a car park available for guests. Parking options include a full-service valet for total ease.

Is breakfast offered at Swiss Diamond Hotel?

Wake up to a great buffet breakfast at Swiss Diamond Hotel.

What are my dining options at Swiss Diamond Hotel?

Swiss Diamond Hotel features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Swiss Diamond Hotel?

Swiss Diamond Hotel does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Swiss Diamond Hotel?

Swiss Diamond Hotel is located in Vico Morcote, famous for good restaurants such as Swiss Diamond Hotel, La Sorgente and Al Bocc.

What are popular attractions near Swiss Diamond Hotel?

Swiss Diamond Hotel is located in Vico Morcote area, which is famous for attractions such as Oratorio Di Sant'Antonio and Chiesa di Santa Maria del Sasso.

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See map

Explore the neighborhood

Overall rating:

8.6

Excellent
1,151 reviews
Cleanliness
8.8
Facilities
8.8
Location
8.5
Read all reviews >
More about Swiss Diamond Hotel

More about Swiss Diamond Hotel

Swiss Diamond Hotel

Enjoy all that Lugano has to offer with a stay at Swiss Diamond Hotel. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Enjoy all that Swiss Diamond Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Lugano is made even more convenient with the shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Swiss Diamond Hotel.
For guests who would like to smoke, the designated smoking areas are available.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Swiss Diamond Hotel. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Swiss Diamond Hotel. A highlight of your stay at Swiss Diamond Hotel will be the special access to the private beach. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
At Swiss Diamond Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.

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Amenities and facilities
Excellent
Facilities

8.8

Languages spoken

  • English
  • French
  • German
  • Italian

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Solarium
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Hair salon
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Balcony/terrace
  • Blackout curtains
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Lock box in room
  • Mini bar
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Streaming movies
  • Toiletries
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

Lago or Panorama

  • Cuisine: Mediterranean
  • Menu: Buffet
Location
Riva Lago Olivella, Vico Morcote, Lugano, Switzerland, 6921
Excellent
Location

8.5

Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that guests must pay a city tax of 4.70 CHF per person per night directly at the hotel upon arrival. This is an additional charge and is not included in the room rates.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until00:00
  • Reception open until

Getting around

  • Distance from city center7.0 kmKm
  • Travel time to airport (minutes)20

Extras

  • Daily Internet/Wi-Fi fee12 CHF

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors6
  • Number of restaurants2
  • Number of rooms 84
  • Room voltage220
  • Year property opened1960
  • Most recent renovation2005

Reviews of Swiss Diamond Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Excellent
Cleanliness8.8
Facilities8.8
Location8.5
Room comfort and quality8.5
Service8.7
Value for money8.3
High score for Lugano
Rating
9+ Exceptional (9)
8-9 Excellent (5)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (3)
Time of the year
Mar - May (4)
Jun - Aug (6)
Sep - Nov (7)
Dec - Feb (3)
All guests (27)
All languages

Show reviews that mention 

Showing 20 verified guest comments
7.3
Very good
Ashlyn from Singapore
Couple
Stayed 3 nights in February 2013

Everything you'd expect from a 5 star hotel”

Large room, complimentary breakfast, courtesy shuttle to lugano city centre

Everything you'd expect from a 5 star hotel. However, be careful of the complimentary 30min free wifi. I was charged a daily rate for not disconnecting once I was finished. Subsequently I was even charged double! Courtesy shuttle to lugano train station and city centre is a bonus tho.

Reviewed March 25, 2013

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9.3
Exceptional
ABDULAZIZ from Saudi Arabia
Family with young children
Stayed 2 nights in September 2012

good hotel and hosptetalte”

good service

I like this hotel. lovely staf, good location,Romance hotel and nice features,big and nice heath club.

Reviewed September 24, 2012

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8.3
Excellent
MICHAEL from Switzerland
Couple
Stayed 2 nights in October 2012

Quiet and lovely”

Large beds, good linens, fabulous buffet breakfast

Very nice rooms, spacious throughout including a luxurious bathroom, attention to details, friendly staff and a very nice/generous selection for breakfast!

Reviewed October 31, 2012

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10.0
Exceptional
Basma from Kuwait
Couple
Stayed 1 night in November 2012

Realy lovely hotel. ”

Beautifull sceen from my room

I realy recommend this hotel because it is absulutly fantastic. Calm area .. Breakfast buffet was nice.

Reviewed December 10, 2012

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8.8
Excellent
Ahmed from Saudi Arabia
Couple
Stayed 2 nights in October 2017

Excellent”

It is little fat ftom the downtown but the hotel offers free shuttles every 2 hours

Reviewed October 20, 2017

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7.6
Very good
Parunkanya from Thailand
Group
Stayed 1 night in April 2016

a”

a

Reviewed April 18, 2016

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8.7
Excellent
Ambassadore from Italy
Couple
Stayed 1 night in May 2013

Pleasant”

service n attentive staff n helpfulness
Reviewed May 25, 2013

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6.0
Christophe from France
Couple
Stayed 1 night in August 2017

Above average”

ce ne sont pas les prestations mais, la gestion commerciale qui est en cause. Nous avons demandé un fer à repasser pour défroisser nos vêtements sortis des bagages, la réponse donnée a été / Nous ne disposons pas de ce service par mesure de sécurité( du jamais vu dans cette catégorie d'hôtel) mais, en utilisant le service de blanchisserie, ils seront également repassés ( bien sur ce service et payant, et il faut donc faire laver ses vêtement pour disposer d'un fer à repasser). De même, le restaurant nous impose de prendre le même menu pour deux personnes ou alors il faut impérativement prendre à la carte. En résumé, il est impossible pour un couple de prendre deux menus différents ( pourtant à 100 euros le menus). encore une fois du jamais vu, ces contraintes commerciales font ressembler plus le client à un pigeon devant se plier à leur multiples contraintes qu'à un endroit de villégiature respectant les besoins du client.

Reviewed August 17, 2017

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8.4
Excellent
Carine from Switzerland
Couple
Double Superior Lake View
Stayed 1 night in April 2022

Excellent”

Sehr gepflegtes, gediegenes Hotel mit tollem Frühstück

Reviewed April 25, 2022

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8.0
Excellent
Benjamin from Switzerland
Family with young children
Deluxe Double Room with Lake View and Balcony
Stayed 2 nights in April 2022

In die Jahre gekommenes Hotel mit sehr guter Lage”

Das Hotel ist leider schon in die Jahre gekommen. Bei Ankunft (11.4.) ging die Klimaanlage nicht, es kam nur warme Luft. Uns wurde dann mitgeteilt, dass die Klimaanlage im gesamten Gebäude saisonal abgeschaltet sei und nur noch wärmere Luft rauskommt, deshalb sollte sie ausbleiben. Mit einem Kleinkind kann man leider nicht die ganze Zeit lüften, wenn man im 4. OG sein Zimmer hat. Das Zimmer war groß und geräumig (Deluxe Zimmer mit Balkon und Seeblick), allerdings war der Preis viel zu hoch. Die Teppiche sollten mal grundgereinigt und die Möbel erneuert werden. Das Bett war bequem und sauber. Der Spa-Bereich war für ein 5* Hotel zu klein. Die Lage ist top. Es gibt kostenlose Parkplätze vor dem Haus. Die Mitarbeiter sind sehr freundlich und zuvorkommend und erfüllen einem jeden Wunsch.

Reviewed April 12, 2022

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10.0
Exceptional
Valon from Switzerland
Couple
Stayed 1 night in August 2016

Wunderbarer Aufenthalt ”

Ideal zum Wiederholen

Reviewed August 20, 2016

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3.3
Joerg from Germany
Couple
Stayed 2 nights in August 2014

5 * ”

Lage, Zustand, Frühstück, Abendessen

Sehr angenehm und ruhig. Perfekter Service nach Aufforderung.

Reviewed September 10, 2014

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9.3
Exceptional
Erwin from Switzerland
Couple
Stayed 4 nights in July 2012

Sehr schönes Hotel am Lago di Lugano”

Eigener Uferzugang, Bademöglichkeit im See

dieses hotel liegt sehr schön am lago di lugano, besitzt eigenen uferzugang und bademöglichkeit. erstklassige bedienung und freundlicher service. hotel ist sehr gepflegt mit schönen zimmer, seesicht. frühstück etwas dürftig für ein 5 sterne hotel aber im immer noch ok! eigene kostenlose parkplätze, finde ich positiv. bin schon das zweite mal im hotel und würde jederzeit wieder gehen. sicher empfehlenswert!

Reviewed August 10, 2012

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9.0
Exceptional
Kanmongkol from Thailand
Family with young children
Stayed 2 nights in October 2010

Leuk hotel met top service.”

Binnen zwembad,Mooi uitzicht.

Hotel ligging is perfect.Mooi omgeving met uitsteken service.Ontbijt buffet zijn goed.Binnen en buiten zwembaden.

Reviewed November 01, 2010

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9.7
Exceptional
SEUNGJUN from South Korea
Couple
Stayed 1 night in September 2014

스위스 여행 최고의 호텔”

루가노 기차역 픽업 서비스, 발코니가 있는 레이크뷰 객실, 친절한 호텔리어들
Reviewed October 05, 2014

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9.7
Exceptional
xiaosong from China
Couple
Stayed 2 nights in August 2013

超值的酒店,酒店的服务、设施、房间、环境、卫生、美食、餐厅都超级棒。”

房间大而设施豪华,餐厅环境幽雅、食物美味、服务好,位置好、在湖畔。

非常美妙的住宿体验。首先是房间宽大,带阳台,面对卢加诺湖,风景很美;第二是餐厅环境幽雅,晚上有乐队,可以边品美酒边欣赏歌曲,餐厅内在湖边,风景怡人。第三是服务体贴,细致入微。唯一遗憾的是,通过雅高达预订酒店时,已经支付了房费,但是退房时,酒店又从信用卡扣收了一次房费。所幸雅高达帮助我向酒店要回了多收的房费。

Reviewed November 27, 2013

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9.6
Exceptional
ABDULLAH from Saudi Arabia
Family with young children
Classic Room
Stayed 2 nights in February 2018

ممتاز ومناسب واطلاله رائعه ”

ممتاز ويستحق ٧ نجوم فندق فخم وجميل

Reviewed March 03, 2018

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9.2
Exceptional
Ahmad from Kuwait
Couple
Stayed 3 nights in February 2018

أوضي بالإقامة بالصيف أفضل ”

الإفطار يفتقر لفندق خمس نجوم غير متونع وبسيط جدا

Reviewed March 03, 2018

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9.2
Exceptional
ahmed from United Arab Emirates
Couple
Stayed 1 night in September 2017

ممتاز”

ممتاز

Reviewed September 22, 2017

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3.7
Hamad from Saudi Arabia
Couple
Stayed 3 nights in August 2014

اسوء فندق سكنته في حياتي”

لا يوجد وتعامل الفندق سي للغايه

اقامه سيئه طلبت غرفه مطله على البحيره واكتشفت ان الغرف تطل على مواقف الفندق واكلم اداره الفندق يقول تقدر تشوف البحيره من وراء المواقف عشان كذا ما نغير لك الغرفه مع لعلم ان السعر تقريبا ١٧٠٠ ريال سعودي تعامل الفندق سي جدا لو تطلب تكسي ياخذون ٤ فرنك عشان كلمو لك التاكسي لا انصح بالفندق بتاتا بعيد جدا عن وسط المدينه وبالتاكسي الى وسط المدينه 55 فرنك تقريبا عموما بشكل عام الغرفه نظيفه رغم وجود عناكب وحشرات صغيره لكن يقولون كل المنطقه لكن الفندق لا انصح فيه ابدا

Reviewed September 11, 2014

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