Swiss - Garden Beach Resort Damai Laut

Swiss - Garden Beach Resort Damai Laut

Persiaran Swiss-Garden, Jalan Damai Laut, Teluk Senangin, Off Pangkor, Lumut, Lumut, Malaysia, 32200
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     Swiss - Garden Beach Resort Damai Laut

    Guest reviews

    6.9
    Good
    /10
    (4331 reviews)See what guests said
    8.4
    Excellent

    "Friendly staff and helpful !"

    John

    -

    November 13, 2017

    Recommended by 88% of guests

    Property highlights

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 31 times since yesterday | 18 travelers are looking at this property right now
    Good
    Location
    6.6
    See map
    Value for money6.9
    Distance to city center25 km
    Location rating6.6
    Select your room
    Executive Deluxe
    Executive Deluxe
    ...
    • Room size: 35 m²/377 ft²
    • Garden view
    • 2 single beds or 1 double b...
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    Deluxe Garden View
    Deluxe Garden View
    ...
    • Room size: 35 m²/377 ft²
    • Garden view
    • 2 single beds or 1 double b...
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    Deluxe Sea View
    Deluxe Sea View
    ...
    • Room size: 35 m²/377 ft²
    • Ocean view
    • 2 single beds or 1 double b...
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    Twin/Double room - De Luxe - Garden View
    Twin/Double room - De Luxe - Garden View
    ...
    • Bathtub
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    Twin/Double room - De Luxe
    Twin/Double room - De Luxe
    ...
    • Bathtub
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    Double or Twin DELUXE PREMIER GARDEN VIEW - HALF BOARD
    Double or Twin DELUXE PREMIER GARDEN VIEW - HALF BOARD
    ...
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      Premium Double Room (Double bed) (garden view)
      Premium Double Room (Double bed) (garden view)
      ...
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        Double or Twin DELUXE PREMIER GARDEN VIEW - FULL BOARD
        Double or Twin DELUXE PREMIER GARDEN VIEW - FULL BOARD
        ...
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          Luxury Room - Garden View
          Luxury Room - Garden View
          ...
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            Single room - De Luxe - Garden View
            Single room - De Luxe - Garden View
            ...
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              Have a question for Swiss - Garden Beach Resort Damai Laut?

              What people love about the property

              • 7.6
                Very good

                "Nice stay for a mixed group of 1"

                russell

                |

                December 30, 2018

              • 6.4
                Good

                "Swimming pool were clean and has a pleasant view of the sea."

                Fadhli

                |

                May 2, 2017

              • 8.8
                Excellent

                "Nice hotel."

                wan N.

                |

                September 17, 2018

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              More about Swiss - Garden Beach Resort Damai Laut

              More about Swiss - Garden Beach Resort Damai Laut

              6.0
              Review score

              "Nice place to visit."

              Song K.

              |

              December 11, 2018

              An overview

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              What they offer

              7.6
              Very good

              "Nice resort with full of activities and facilities -water pa..."

              Siti Z.

              |

              January 8, 2019

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              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Real reviews from real guests

              Agoda Reviews (4331)Booking.com Reviews (2196)
              Cleanliness6.7
              Facilities7.4
              Location6.6
              Room comfort and quality6.9
              Service7.2
              Value for money6.9
              Provided by verified guests of Agoda
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              All guests (4331)
              All room types

              Show reviews that mention 

              Showing 3032 verified guest comments
              12345
              10.0
              Exceptional
              ashraf from Malaysia
              Family with young children
              Deluxe Garden View
              Stayed 1 night in March 2019
              Great experience!”
              Went here for 2D1N (2 - 3 March 2019), nice hotel to stay without need to go outside, really enjoy all facilities, hotel provide lot of activities, the private beach got remis that u can collect and bring back home. My toddler really like to swim at the fun pool. Fall in love with Dian at Thai Cuisine :D
              Reviewed March 05, 2019
              Dear Mr.Ashraff, Thank you for choosing Swiss-Garden Beach Resort Damai Laut as your preferred hotel while in Lumut. We are glad to hear that you had an enjoyable stay with us. It is such a pleasant motivation to hear that our staff contributed to your overall experience with us, especially Dian at Thai Taste Restaurant. We hope to welcome you back to our resort in near future! Maureena Ann - Guest Experience & Quality Assistant Manager.
              Responded March 05, 2019
              Swiss - Garden Beach Resort Damai Laut
              9.2
              Exceptional
              Claire from Denmark
              Family with young children
              Deluxe Sea View
              Stayed 13 nights in February 2019
              Great facilities and a wonderful stay”
              We recently stayed here and it was the perfect choice as a family with young children. The place has excellent facilities especially for children, which means with you didn’t need to go anywhere if you didn’t want to. The hotel staff were extremely friendly and attentive. We were extremely well looked after. A
              Reviewed March 01, 2019
              8.0
              Excellent
              Norliza from Malaysia
              Family with young children
              Deluxe Garden View
              Stayed 2 nights in December 2018
              Impressive hotel by the beach”
              The hotel has magnificent sea views and an attractive theme park, especially for children. Beach activities are also available such as horse riding and ATV. Children can also play in the games room provided. In short, our stay at the hotel was very worthwhile.
              Reviewed February 11, 2019
              Dear Ms.Norliza, Thank you for choosing Swiss-Garden Beach Resort Damai Laut as your preferred hotel while in Lumut. We are glad to hear that you had an enjoyable stay with us. We hope to welcome you back to our resort in near future! Maureena Ann - Guest Experience & Quality Assistant Manager.
              Responded February 12, 2019
              Swiss - Garden Beach Resort Damai Laut
              9.2
              Exceptional
              Jawahir from Singapore
              Couple
              Deluxe Sea View
              Stayed 1 night in February 2019
              Exceptional”
              Nice, remote get-away with nice staff and room, and very good security. Scenic view of the cove from the room. Will come again.
              Reviewed March 03, 2019
              Dear Mr.Jawahir, Thank you for choosing Swiss-Garden Beach Resort Damai Laut as your preferred hotel while in Lumut. We are glad to hear that you had an enjoyable stay with us. We hope to welcome you back to our resort in near future! Maureena Ann - Guest Experience & Quality Assistant Manager.
              Responded March 05, 2019
              Swiss - Garden Beach Resort Damai Laut
              10.0
              Exceptional
              Ho from Malaysia
              Family with young children
              Deluxe Garden View
              Stayed 1 night in February 2019
              Satisfied STAY.”
              A very nice and wonderful stay in Swiss Garden. Have lots of fun with family and company team building + annual dinner. The long way of road is worth when u first step in to Swiss Garden Hotel. A small comment on the room service dinner, is not nice as what expected, keep improve guys. :)
              Reviewed February 25, 2019
              Dear Mr. Ho, Thank you for choosing Swiss-Garden Beach Resort Damai Laut as your preferred hotel while in Lumut. We are glad to hear that you had an enjoyable stay with us. Thank you for highlighting on the room services and definitely will inform to our Executive Chef for further improvement. We hope to welcome you back to our resort in near future! Maureena Ann - Guest Experience & Quality Assistant Manager.
              Responded March 01, 2019
              Swiss - Garden Beach Resort Damai Laut
              7.6
              Very good
              Siti from Malaysia
              Family with young children
              Deluxe Garden View
              Stayed 1 night in December 2018
              Value for money but say no to room service”
              Upgread to seaview for free but maybe due to bad weather the balconi was so dirty! I was order for dinner set(pizza) but the service so slow need to wait more than 2hour and received cold piza! So upset and if u call for the operator so hard to get!! Good for your money but for room service nope dont call for extra pillow or order foods its will make ur day disaster!
              Reviewed March 03, 2019
              Dear Ms.Siti, Thank you for staying with us and for taking the time review our resort. We regret that you had experienced inconveniences and certain aspects of your stay were disappointing. Please accept my sincere apologies for the shortfall in our service. We have taken note on your feedback on the room service and operator care which have been highlighted to the relevant departments for further improvement. We hope there will be a chance to welcome you again to our resort. Thank you. Maureena Ann - Guest Experience & Quality Assistant Manager
              Responded March 05, 2019
              Swiss - Garden Beach Resort Damai Laut
              9.6
              Exceptional
              Danish from Malaysia
              Family with young children
              Deluxe Garden View
              Stayed 1 night in December 2018
              Great place to spend quality time with family !”
              Came here for my wedding anniversary. Took their package with room deco and candle light dinner. Only would I could say is its really worth it and it will be one of our memorable stay. Thanks for the good work guys !
              Reviewed January 01, 2019
              Dear Mr.Danish, Thank you for staying with us and for posting your review on Agoda. The Swiss Garden Beach Resort team truly appreciates it. It is so nice to see that you had a wonderful anniversary stay with us. We appreciate that you will recommend us to family and friends and will continue to support us in future. Thank you. Maureena Ann - Guest Experience & Quality Assistant Manager
              Responded January 03, 2019
              Swiss - Garden Beach Resort Damai Laut
              8.4
              Excellent
              Elamurugan from India
              Family with young children
              Deluxe Sea View
              Stayed 1 night in October 2018
              GOOD PLACE TO STAY CONNECTED WITH NATURE”
              STAYED 2 NIGHTS, SEA VIEW ROOM. HAD EXCELLENT VIEW, ROOMS WERE CLEAN AND SPACIOUS, LOCATION OF THE HOTEL IS ISOLATED FROM THE TOWN AREA, BUT ATTACHED TO NATURE, NATURE LOVING PEOPLE LIKE ME WILL ENJOY IT, HAVE TO PLAN AND TAKE ENOUGH FOOD AND SNACKS TO ENJOY, LOVED THE FOOD IN THE RESTORAN, LESS OPTIONS FOR VEGETARIANS, MY SON ENJOYED THE WATER PARK, HORSE RIDE, AND THE BEACH VEHICLE, PRIVATE AND CLEAN BEACH WITH LESS PEOPLE ADDS SPICE TO THE NATURE LOVERS. I ENJOYED THE MORNING WALK OUTSIDE THE HOTEL. VERY NICE PLACE TO HAVE A RELAXING AND PEACEFUL OUTING. IF YOU ARE NATURE LOVER, DON MISS THIS PLACE. YOU WILL LOVE IT
              Reviewed December 29, 2018
              Dear Mr.Elamurugan, Thank you for staying with us and for posting your review on Agoda. The Swiss Garden Beach Resort team truly appreciates it. It is so nice to see that you had a wonderful stay with us. I do have to agree that we’re located quite a distance away from the central areas however, this is also why we’re able to provide guests with the ultimate tranquil getaway they come seeking. We appreciate that you will recommend us to family and friends and will continue to support us in future. Thank you. Maureena Ann - Guest Experience & Quality Assistant Manager
              Responded January 03, 2019
              Swiss - Garden Beach Resort Damai Laut
              8.8
              Excellent
              NOOR from Malaysia
              Family with young children
              Deluxe Garden View
              Stayed 1 night in December 2018
              Enjoyable weekend”
              First time been here, my family had great time. For me it such peaceful place to relax and connect myself to nature. We don't even have enough time to explore every activity provided. My kids enjoyed the sands and beach. May be some of the building and rooms look old but i really appreciate the hospitalities. I concluded it was such a memorable and enjoyable getaway. Thank you so much and hopefully this place will continue and always deliver great services to all.
              Reviewed December 27, 2018
              Dear Ms.Noor, Thank you for choosing to stay with us during your recent trip to Lumut. We have noted your feedback on the presence of flies and this is a periodic menace caused by the surrounding areas of our resort and it does not only affect our resort but almost the entire town of Sitiawan, Lumut and Manjung. We have reported the problem to the local council as well as the Health Department and we are working closely with them on this issue. I truly hope that this does not mar your opinion toward our resort and hope that we will have the chance to serve you again in the near future. Thank you. Maureena Ann (Guest Experience & Quality Assistant Manager)
              Responded December 28, 2018
              Swiss - Garden Beach Resort Damai Laut
              8.4
              Excellent
              Shager from Malaysia
              Family with young children
              Deluxe Sea View
              Stayed 2 nights in December 2018
              Superb place for relaxing ”
              I’ve been staying in Lumut Swiss Garden since year 2001. Nice place very relaxing. Once you go in don’t need to come out coz it’s quite remote and serve the purpose as resort. Such a big place but well maintained.
              Reviewed December 19, 2018
              Dear Mr.Shager, Thank you for staying with us and for posting your review on Agoda. The Swiss Garden Beach Resort team truly appreciates it. It is so nice to see that you had a wonderful stay with us. We appreciate that you will recommend us to family and friends and will continue to support us in future. We hope there will be a chance to welcome you again to our resort. Thank you. Maureena Ann - Guest Experience & Quality Assistant Manager.
              Responded December 20, 2018
              Swiss - Garden Beach Resort Damai Laut
              8.0
              Excellent
              VOON from Malaysia
              Family with young children
              Deluxe Garden View
              Stayed 2 nights in December 2018
              Need some maintenance ”
              Overall stay was good, can spend whole day in hotel without going out. My kids love the kids club very much. However the in room refrigerator was dirty until I not dare to put in food in. Ceiling also dirty, black spots near the air conditioner. Air conditioner also filled with dust
              Reviewed December 15, 2018
              Dear Ms.Woon, We sincerely apologize for the shortfalls during your stay and definitely will investigate further on the issues that you have highlighted to obviate reoccurrence. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. We do look forward to meeting you on your next visit and we will make sure you carry back better memories of your visit with us. Thank you. Maureena Ann (Guest Experience & Quality Assistant Manager)
              Responded December 17, 2018
              Swiss - Garden Beach Resort Damai Laut
              10.0
              Exceptional
              NURSYAZANA from Malaysia
              Family with young children
              Deluxe Sea View
              Stayed 1 night in December 2018
              the pool is the best for all family member”
              a good place to rest. last time I come its hard to get dinner around the hotel . now they open stall to sell something for dinner from 3pm to 6pm. at least we got other choice other that buffet and room services.
              Reviewed December 10, 2018
              Dear Nursyazana, Thank you for choosing to stay with us during your recent trip to Lumut. We are most grateful that you have found the time to share your stay experience with us. We hope there will be a chance to welcome you again to our resort. Thank you. Maureena Ann - Guest Experience & Quality Assistant Manager.
              Responded December 11, 2018
              Swiss - Garden Beach Resort Damai Laut
              9.2
              Exceptional
              Andrew from Singapore
              Family with young children
              Deluxe Garden View
              Stayed 1 night in December 2018
              A great resort with many activities for family with kids”
              While the location is far away from town, the resort provides all sorts of activities for children of all ages. My kids love the pool and the children discovery center. We spent most of our time in this 2 places.
              Reviewed December 08, 2018
              Dear Mr.Andrew, Thank you for staying with us and for posting your review on Agoda. The Swiss Garden Beach Resort team truly appreciates it. It is so nice to see that you had a wonderful stay with us. We appreciate that you will recommend us to family and friends and will continue to support us in future. We hope there will be a chance to welcome you again to our resort. Thank you. Maureena Ann - Guest Experience & Quality Assistant Manager.
              Responded December 09, 2018
              Swiss - Garden Beach Resort Damai Laut
              8.8
              Excellent
              deviga from Malaysia
              Family with young children
              Deluxe Garden View
              Stayed 1 night in February 2019
              worth the money”
              It is an ideal place for family as this resort has play area for kids and lounge for adults. The beach is clean and nearby. Its just the air conditioner temperature wasnt consistent and cold all the time. Besides that, the tv connection wasnt good, the image displayed was always blurr so we have keep moving the wire to get the best image- that is something the management should look into.
              Reviewed February 17, 2019
              7.6
              Very good
              Rohida from Malaysia
              Family with young children
              Deluxe Garden View
              Stayed 1 night in January 2019
              Great mini water park”
              Since it is located far from town, it is advisable that travellers should bring their own food if they are hungry at night. I had to order dinner from the hotel for my family as there is no other nearby restaurant. The room was spacious and clean. We were very lucky to be given a room opposite the water park as the view was beautiful. Staff were friendly. And not to forget, the water park was great! The buffet breakfast was good especially its roti canai.
              Reviewed February 10, 2019
              8.8
              Excellent
              TAN from Malaysia
              Family with young children
              Deluxe Sea View
              Stayed 2 nights in February 2019
              Excellent”
              The view is beautiful especially the sunset view from swimming pool . The sport and activities are satisfied for family with young children. Only the foods for breakfast and dinner buffet , not many choices, and the taste is below average.
              Reviewed February 09, 2019
              Dear Mr.Tan, Thank you for choosing Swiss-Garden Beach Resort Damai Laut as your preferred hotel while in Lumut. We are glad to hear that you had an enjoyable stay with us. I do apologise that your experience on our dining menu's did not meet your standards and we will be looking into the issue at hand. We hope to welcome you back to our resort in near future! Maureena Ann - Guest Experience & Quality Assistant Manager.
              Responded February 12, 2019
              Swiss - Garden Beach Resort Damai Laut
              10.0
              Exceptional
              Muhammad from Malaysia
              Family with young children
              Deluxe Garden View
              Stayed 1 night in February 2019
              VERY RELAXING”
              This property is located far from the city but fret not there has many activities in here. The place is very relaxing. The have their private beach, swimming pool for adults and kids. I have been here twice and definitely will give a return. I love this place.
              Reviewed February 08, 2019
              Dear Mr.Muhammad, Thank you for choosing Swiss-Garden Beach Resort Damai Laut as your preferred hotel while in Lumut. We are glad to hear that you had an enjoyable stay with us. We hope to welcome you back to our resort in near future! Maureena Ann - Guest Experience & Quality Assistant Manager.
              Responded February 09, 2019
              Swiss - Garden Beach Resort Damai Laut
              7.6
              Very good
              Mohd from Malaysia
              Family with teens
              Deluxe Garden View
              Stayed 3 nights in February 2019
              4 Days 3 Nights Getaway”
              Our first time in this hotel. Great facilities, our kids love the water park, beach and water activities. They also have Jungle Trail, Gym, Tram, but we were too busy to try that. The room is clean and big, suitable for families. Breakfast is also good, except too many people on Public Holidays something you need to be prepared. Location is isolated. Very far to go to town, but hotel provides mini mart if you need anything. Overall, great vacation. Will come again!
              Reviewed February 08, 2019
              Dear Mr.Mohd, Thank you for choosing Swiss-Garden Beach Resort Damai Laut as your preferred hotel while in Lumut. We are glad to hear that you had an enjoyable stay with us. We hope to welcome you back to our resort in near future! Maureena Ann - Guest Experience & Quality Assistant Manager.
              Responded February 09, 2019
              Swiss - Garden Beach Resort Damai Laut
              10.0
              Exceptional
              indra from Malaysia
              Family with young children
              Deluxe Garden View
              Stayed 1 night in February 2019
              Wow ”
              Very2 Nice place
              Reviewed February 26, 2019
              Dear Guest, Thank you for choosing Swiss-Garden Beach Resort Damai Laut as your preferred hotel while in Lumut. We are glad to hear that you had an enjoyable stay with us. We hope to welcome you back to our resort in near future! Maureena Ann - Guest Experience & Quality Assistant Manager.
              Responded March 01, 2019
              Swiss - Garden Beach Resort Damai Laut
              8.0
              Excellent
              Yee from Malaysia
              Family with young children
              Deluxe Garden View
              Stayed 1 night in July 2018
              Good For Relaxation ”
              I Love this Place... Can have a peaceful mind over here.
              Reviewed February 26, 2019
              Dear Mr.Yee, Thank you for choosing Swiss-Garden Beach Resort Damai Laut as your preferred hotel while in Lumut. We are glad to hear that you had an enjoyable stay with us. We hope to welcome you back to our resort in near future! Maureena Ann - Guest Experience & Quality Assistant Manager.
              Responded February 28, 2019
              Swiss - Garden Beach Resort Damai Laut
              12345
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