Newly renovated
2024
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Awarded as a top choice of Agoda travelers in 2024.

Swiss-Grand Beach Resort Kuantan

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Malaysia, 26100

Highlights

Great beach access

- Wide, clean beachfront with direct access and scenic sea views; guests...

It was right in front of the beach so I was able to relax.
Excellent room comfort & quality

- Rooms are often described as spacious and comfortable, with plenty of...

The room was great since it was newly renovated.
Ideal location

- Beachfront location and easy access to nearby eateries make the resort...

This hotel will be my top choice whenever I visit Kuantan!
Top rated room amenities

- Room amenities include Muslim-friendly praying rugs, a strong hair-car...

They even provided beach sandals to in every room !
Professional guest services

- Staff greet guests warmly, handle luggage, respond quickly to requests...

Great breakfast, superb clean room and staff very nice.

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Seafront Beserah retreat for two: manicured beachfront lawns, dramatic cliffs and wide sunset views with picnic spots; turtle-spotting and conservation ties; fresh seafood dining and easy watersports. Swiss-Grand Beach Resort Kuantan sits in Beserah’s relaxed fishing-village area with easy access to Kuantan attractions. Ideal for two travelers, it offers a cliffside infinity pool with panoramic ocean views, a stylish bar, private sandy beach access, and sauna facilities. Rooms include air conditioning, complimentary WiFi and a private balcony or terrace; select rooms overlook the garden or sea. Pantai Balok is about 1.4 km away for additional beach dining and recreation, making the resort a convenient, peaceful base for two. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

53 travelers have booked today.

Cleanliness 9.5
Location 9.4
Service 9.4
Facilities 9.3

Based on 799 verified reviews

Cleanliness

9.5

Location

9.4

Service

9.4

Facilities

9.3

Value for money

9.2

  • "Had an amazing stay at Swiss-Garden Beach Resort Kuantan! 🥰"
  • "Staff were friendly and helpful throughout our stay."
  • "The room was clean, comfortable, and well-maintained."
  • "The breakfast was also very tasty and satisfying."
  • "The room was comfortable, clean, and very spacious."
See map

9.4Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Teluk Cempedak Beach
10.7 km
East Coast Mall
11.1 km
Berjaya Megamall
11.4 km
Taman Esplanade
11.8 km
Masjid Sultan Ahmad Shah
12.7 km
Closest landmarks
Natural Batik Village
1.4 km
Batu Hitam Beach
1.4 km
TMG Mart Batu Hitam
1.6 km
Pusat Rekreasi Balok
1.9 km
Taman Kanak-Kanak
2.1 km

Good to know

Value for money9.2
Distance to city center15 km
Location rating9.4
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport22.1 km

Select your room

1/11

Premier Deluxe King Room

43 m²/463 ft²
1 king bed
Sea (partial view) view

9.6

Exceptional

Room comfort and quality
  • Mobility accessibility

  • Electric kettle

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

1/11

Premier Deluxe Twin Room

43 m²/463 ft²
2 single beds
Sea (partial view) view

9.9

Exceptional

Room comfort and quality
  • Mobility accessibility

  • Electric kettle

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

1/11

Deluxe King Room

40 m²/431 ft²
1 king bed
Preferred by Couples

9.4

Exceptional

Room comfort and quality
  • Mobility accessibility

  • Electric kettle

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

1/10

Family Room

62 m²/667 ft²
2 single beds and 1 king bed
Garden view
Fits groups
  • Mobility accessibility

  • Electric kettle

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shared bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

1/10

Studio Room

50 m²/538 ft²
1 king bed
Garden view

9.2

Exceptional

Room comfort and quality
  • Mobility accessibility

  • Electric kettle

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

1/10

Deluxe Twin Room

40 m²/431 ft²
2 single beds

8.9

Excellent

Room comfort and quality
  • Mobility accessibility

  • Electric kettle

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

1/8

Executive Sea-Facing Suite

72 m²/775 ft²
1 king bed
Sea view
  • Electric kettle

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Satellite/cable channels

  • Telephone

  • TV

  • TV [flat screen]

1/6

Ocean Serenity Family Room

62 m²/667 ft²
1 bunk bed and 1 king bed
Fits groups
  • Electric kettle

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shared bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

1/4

Executive Sea-facing Family Suite

72 m²/775 ft²
2 single beds and 1 king bed
Sea view
Fits groups
  • Electric kettle

  • Hair dryer

  • Mirror

  • Shared bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

1/4

Executive Suite

72 m²/775 ft²
1 king bed
  • Mobility accessibility

  • Electric kettle

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

Frequently asked questions

While relaxing at Swiss-Grand Beach Resort Kuantan, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

Yes! Swiss-Grand Beach Resort Kuantan offers laundry service at your disposal for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

The average travel time to get from Swiss-Grand Beach Resort Kuantan to the airport is 25 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

Swiss-Grand Beach Resort Kuantan's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Swiss-Grand Beach Resort Kuantan has a total of 4 floors.

Swiss-Grand Beach Resort Kuantan can speak in 4 languages and supports well-known languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Swiss-Grand Beach Resort Kuantan accepts up to 4, with payment card options such as MasterCard, Visa, and American Express.

Past group travelers that have stayed at this property have given Swiss-Grand Beach Resort Kuantan an average rating of 7.8. You can look up more comprehensive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Swiss-Grand Beach Resort Kuantan’s location in the Beserah neighborhood makes it close to famous destinations including Pantai Balok.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.

This property has an indoor venue for your special get together. Large events and parties such as weddings can be hosted at Swiss-Grand Beach Resort Kuantan.

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More about Swiss-Grand Beach Resort Kuantan

More about Swiss-Grand Beach Resort Kuantan

Experience Tranquility at Swiss-Garden Beach Resort Kuantan

Nestled along the pristine shores of Kuantan, Malaysia, Swiss-Garden Beach Resort Kuantan offers a tranquil escape for those seeking a beachfront getaway. With its stunning architecture and lush tropical surroundings, this 4-star hotel is the perfect destination for both leisure and business travelers. Built in 1998, the hotel boasts 304 well-appointed rooms, ensuring a comfortable and enjoyable stay for every guest. Conveniently located just 25 minutes away from the airport, Swiss-Garden Beach Resort Kuantan offers easy access to the city's main attractions while providing a peaceful retreat away from the hustle and bustle. Situated 15 kilometers from the city center, guests can enjoy the best of both worlds - the serenity of the beach and the vibrant energy of Kuantan. Check-in at Swiss-Garden Beach Resort Kuantan begins at 04:00 PM, allowing guests ample time to settle in and start their vacation. The hotel's check-out time is until 12:00 PM, giving guests a leisurely morning to enjoy breakfast and prepare for their departure. Families traveling with children between the ages of 5 to 11 will be delighted to know that they can stay free of charge, making this resort an ideal choice for a memorable family vacation.

Unwind and Indulge in Exciting Entertainment Facilities at Swiss-Garden Beach Resort Kuantan

Swiss-Garden Beach Resort Kuantan offers a wide range of entertainment facilities that cater to every guest's desires. Whether you are seeking relaxation or excitement, this resort has it all. Indulge in a shopping spree at the on-site shops, where you can find a variety of items to suit your taste. From trendy fashion pieces to unique souvenirs, you'll be spoilt for choice. After a day of exploring, head to the bar and unwind with a refreshing drink in hand. The bar offers a relaxed atmosphere and a wide selection of beverages, perfect for socializing or enjoying a quiet evening. For those seeking ultimate relaxation, the sauna and spa facilities are a must-visit. Rejuvenate your body and mind as you indulge in a variety of treatments and therapies. The skilled therapists will ensure you leave feeling refreshed and revitalized. If you prefer outdoor activities, take a stroll through the beautiful garden and soak in the serene ambiance. The well-maintained garden provides a peaceful escape from the hustle and bustle of everyday life. Don't forget to visit the gift/souvenir shop to bring back a piece of the resort's charm as a memento of your stay. Swiss-Garden Beach Resort Kuantan offers an array of entertainment facilities that will leave you entertained and pampered throughout your stay.

Unwind and Stay Active at Swiss-Garden Beach Resort Kuantan's Sports Facilities

At Swiss-Garden Beach Resort Kuantan, guests can enjoy a wide range of sports facilities that cater to both relaxation and fitness enthusiasts. Start your day with an invigorating workout at the state-of-the-art fitness center, equipped with modern exercise machines and free weights. Whether you prefer cardio exercises or strength training, this fitness center has everything you need to maintain your fitness routine while on vacation. After your workout, take a refreshing dip in the outdoor pool, surrounded by lush tropical gardens. The pool offers a tranquil oasis where you can swim laps or simply relax on the sun loungers. For those looking to soak up the sun and enjoy the stunning beach views, the resort also boasts a private beach. Feel the soft sand between your toes as you take leisurely walks along the shore or unwind with a book under the shade of a beach umbrella. To quench your thirst and satisfy your cravings, the poolside bar offers a variety of refreshing beverages and light snacks. Grab a drink and lounge by the pool, enjoying the warm Malaysian weather. With a free fitness center, inviting outdoor pool, private beach, and poolside bar, Swiss-Garden Beach Resort Kuantan ensures that guests have access to a range of sports facilities to make their stay both relaxing and active.

Convenience at Your Fingertips: Swiss-Garden Beach Resort Kuantan's Top-notch Facilities

Swiss-Garden Beach Resort Kuantan in Kuantan, Malaysia, offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. From laundry service to room service, this resort has got you covered. With the laundry service available, you can easily keep your clothes fresh and clean throughout your stay without any worries. If you prefer to dine in the comfort of your room, the room service is at your disposal, ready to deliver delicious meals right to your doorstep. For the safety of your valuables, Swiss-Garden Beach Resort Kuantan provides safety deposit boxes, allowing you to securely store your belongings. The friendly and attentive concierge staff is also available to assist you with any queries or requests you may have, ensuring a seamless experience during your stay. Stay connected with the complimentary Wi-Fi in public areas or in the privacy of your own room with the Free Wi-Fi available throughout the resort. For those who enjoy smoking, there is a designated smoking area provided. If you need any clothing items cleaned, the dry cleaning service is available to take care of your needs. Luggage storage is also available, allowing you to explore the area without worrying about your belongings. Additionally, the convenience store on-site provides a range of essentials, making it easy to purchase any items you may have forgotten or need during your stay. With daily housekeeping, you can expect a clean and tidy room every day, ensuring a comfortable and relaxing environment. Swiss-Garden Beach Resort Kuantan truly prioritizes convenience and aims to provide a seamless and enjoyable stay for all its guests.

Convenient Transport Facilities at Swiss-Garden Beach Resort Kuantan

At Swiss-Garden Beach Resort Kuantan, guests can enjoy a range of convenient transport facilities to make their stay hassle-free. The resort offers valet parking services, allowing guests to simply hand over their keys and have their vehicles parked securely. For guests who prefer to drive themselves, there is a spacious car park onsite, ensuring ample parking space for everyone. What's even better is that the car park is free of charge, providing added convenience and savings for guests. For those who don't have their own vehicle, Swiss-Garden Beach Resort Kuantan also offers car hire services. This allows guests to easily explore the beautiful city of Kuantan and its surrounding areas at their own pace. Whether it's a day trip to the nearby attractions or a leisurely drive along the scenic coastal roads, having a car at your disposal gives you the freedom to create your own itinerary. With these transport facilities, Swiss-Garden Beach Resort Kuantan ensures that guests have a seamless and enjoyable experience throughout their stay.

Relax and Unwind in Comfort at Swiss-Garden Beach Resort Kuantan

Indulge in a luxurious stay at Swiss-Garden Beach Resort Kuantan, where every room is equipped with top-notch facilities to ensure your utmost comfort and convenience. Step into your private oasis and be greeted by refreshing air conditioning, allowing you to escape the tropical heat of Kuantan. Stay updated with the latest news with a complimentary daily newspaper, perfect for staying in touch with the world while enjoying your vacation. For your entertainment needs, each room features in-house movies, providing a wide selection of films to enjoy during your downtime. Get ready for a day of exploring or attending business meetings with the provided hair dryer, ensuring that you look your best. Sit back and relax in front of the television, offering a variety of channels to cater to your preferences. Quench your thirst with the well-stocked mini bar, offering a selection of refreshing beverages. Take in the breathtaking views of the surroundings from your own private balcony or terrace, providing the perfect spot to unwind and soak up the tropical ambiance. Stay connected with the world with satellite/cable TV, offering a range of international channels. With these exceptional room facilities, Swiss-Garden Beach Resort Kuantan guarantees a comfortable and enjoyable stay for all guests.

Indulge in a Culinary Delight at Swiss-Garden Beach Resort Kuantan

At Swiss-Garden Beach Resort Kuantan, dining is not just a necessity, but a delightful experience that will tantalize your taste buds. With a variety of dining facilities available, you are sure to find something to suit your cravings. Start your day off right with a scrumptious breakfast buffet at the hotel's coffee shop. Indulge in a wide selection of local and international dishes, freshly baked pastries, and a range of refreshing beverages. The coffee shop provides a cozy and relaxed atmosphere, perfect for enjoying a leisurely meal. For those looking for a more formal dining experience, the hotel's restaurant offers a diverse menu that caters to all palates. From local delicacies to international favorites, you can savor a culinary journey like no other. The restaurant's elegant ambiance and attentive service create the perfect setting for a memorable dining experience. If you prefer dining in the comfort of your own room, the hotel offers room service, ensuring that you can enjoy a delicious meal without leaving the comfort of your accommodation. Whether you're craving a late-night snack or a full-course dinner, the room service menu has something to satisfy every craving. For guests with specific dietary requirements, Swiss-Garden Beach Resort Kuantan also features a halal restaurant. Serving a range of halal-certified dishes, this restaurant provides a safe and inclusive dining experience for all guests. With daily housekeeping services, you can rest assured that the dining facilities are kept clean and well-maintained at all times. So, whether you're enjoying a leisurely breakfast, indulging in a delectable dinner, or ordering room service, you can expect a high standard of cleanliness and hygiene. At Swiss-Garden Beach Resort Kuantan, dining is not just a meal, but an experience that will leave you craving for more. So, come and embark on a culinary journey like no other and let your taste buds be delighted at this exceptional resort.

Luxurious and Spacious Room Options at Swiss-Garden Beach Resort Kuantan

Discover a variety of thoughtfully designed rooms at Swiss-Garden Beach Resort Kuantan, perfect for every traveler’s needs. Choose from the elegant Deluxe King Room and the newly renovated Studio Room, both offering generous space and comfort with their 40 to 50 square meters layouts. For families or groups, the Family Room provides ample room at 62 square meters, featuring versatile bedding options including 2 Single Beds or 1 King Bed. Guests seeking a touch of luxury can opt for the Premier Deluxe King Room or Premier Deluxe Twin Room, each offering a slightly larger 43 square meters of space and a refined ambiance. Booking these rooms through Agoda guarantees you access to the best prices available, ensuring a cost-effective stay. The platform also provides a hassle-free booking experience, allowing you to secure your preferred room type quickly and with confidence. Whether you're traveling solo, as a couple, or with family, Swiss-Garden Beach Resort Kuantan offers a variety of spacious and comfortable rooms to make your stay memorable and relaxing.

Discover the Tranquil Charm of Beserah in Kuantan, Malaysia

Nestled along the pristine coastline of Kuantan, Malaysia, Beserah is a hidden gem that offers a tranquil escape from the bustling city life. With its untouched beaches, lush greenery, and traditional fishing village charm, Beserah is a paradise for nature lovers and those seeking a peaceful retreat. The highlight of Beserah is its beautiful sandy beaches, where visitors can unwind and soak up the sun while enjoying the gentle breeze from the South China Sea. The crystal-clear waters are perfect for swimming, snorkeling, and even fishing. Take a leisurely stroll along the shore and witness the breathtaking sunrise or sunset, painting the sky with vibrant hues of orange and pink. Beserah is also known for its traditional fishing village, where you can witness the local fishermen bringing in their daily catch and experience the authentic way of life. Explore the colorful fishing boats, visit the fish market, and savor the freshest seafood at the local restaurants. Immerse yourself in the rich cultural heritage of the village by engaging in traditional activities such as batik painting and kite flying. For nature enthusiasts, Beserah offers a range of outdoor activities. Embark on a jungle trekking adventure through the nearby rainforest, where you can discover a variety of flora and fauna. Don't miss the opportunity to visit the nearby Cherating Turtle Sanctuary, where you can witness the nesting and hatching process of endangered sea turtles. Whether you're seeking relaxation, adventure, or cultural experiences, Beserah in Kuantan, Malaysia has it all. Escape to this idyllic paradise and indulge in the beauty of nature and local traditions at Swiss-Garden Beach Resort Kuantan.

Convenient Transportation from the Nearest Airports to Swiss-Garden Beach Resort Kuantan

Swiss-Garden Beach Resort Kuantan is a stunning beachfront property located in Beserah, Kuantan, Malaysia. Traveling to the resort from the nearest airports is a breeze, ensuring a seamless start to your tropical getaway. If you are arriving at Sultan Ahmad Shah Airport (KUA), the most convenient way to reach Swiss-Garden Beach Resort Kuantan is by taxi. The resort is approximately 30 kilometers away from the airport, and the taxi ride takes around 40 minutes, depending on traffic conditions. Taxis are readily available at the airport, and it is recommended to negotiate the fare before getting in. Alternatively, you can also arrange for a private transfer through the resort for a hassle-free journey. Another option is to fly into Kuala Lumpur International Airport (KLIA), which is the main international gateway to Malaysia. From KLIA, you can either take a domestic flight to Sultan Ahmad Shah Airport (KUA) or opt for a comfortable bus journey. Several bus operators provide direct services from KLIA to Kuantan, and the journey takes approximately 3 to 4 hours. Once you reach Kuantan, you can easily hire a taxi or arrange for a transfer to Swiss-Garden Beach Resort Kuantan.

Discover the Natural Beauty and Family-Friendly Attractions Near Swiss-Garden Beach Resort Kuantan

Nestled along the stunning coastline of Kuantan, Swiss-Garden Beach Resort offers a prime location with several exciting landmarks and attractions nearby. One of the highlights is Batu Hitam Beach, located just a short distance from the resort. This picturesque beach is known for its unique black sand, creating a striking contrast against the turquoise waters. Whether you're looking to relax under the sun, take a leisurely stroll along the shore, or indulge in thrilling water sports, Batu Hitam Beach offers something for everyone. For families traveling with little ones, Taman Kanak-Kanak and PSJ 1/16 Park are must-visit destinations. Taman Kanak-Kanak is a charming children's park that features a playground, colorful sculptures, and plenty of open space for kids to run around and play. PSJ 1/16 Park, on the other hand, offers a serene setting with lush greenery, perfect for picnics or a peaceful walk amidst nature. If you're in need of some retail therapy or simply want to stock up on essentials, TMG Mart Batu Hitam is conveniently located nearby. This well-stocked supermarket offers a wide range of groceries, household items, and snacks, ensuring that you have everything you need during your stay. For those seeking adventure and breathtaking views, a visit to Bukit Pelindung is highly recommended. This hilltop offers panoramic vistas of the surrounding landscape, making it a popular spot for hiking and photography enthusiasts. With such a variety of natural beauty and family-friendly attractions in close proximity, Swiss-Garden Beach Resort Kuantan is the perfect base for exploring Kuantan's charms. Whether you're seeking relaxation, adventure, or quality family time, you'll find it all within reach of this exceptional resort.

A Gastronomic Delight Just Steps Away

Swiss-Garden Beach Resort Kuantan is surrounded by a plethora of dining options that will satisfy even the most discerning taste buds. Just a short stroll away, guests can indulge in a variety of culinary delights at Pantai Batu Hitam, Kimstone Food Court & Hall, Roti Bakar Beserah (RBB), Puteh Beach Bar, The Garden Terrace Swiss-Garden Kuantan, Joe Mee Calong & Keropok Beserah, Restoran Jaman Tory Semambu, Seaba Seafood, Pak Su Seafood Restaurant, and Restoran Natam. Whether you're craving local Malaysian cuisine, fresh seafood, or international flavors, these restaurants offer a diverse range of dishes to suit every palate. From mouthwatering seafood delicacies to traditional Malay favorites and tantalizing international fare, the culinary scene near Swiss-Garden Beach Resort Kuantan is sure to leave you satisfied and craving for more.

Affordable Luxury: Swiss-Garden Beach Resort Kuantan

Escape to Swiss-Garden Beach Resort Kuantan and indulge in a slice of paradise without breaking the bank. With an average price of $96 per room, this luxurious resort offers exceptional value for money in comparison to the average price of a hotel room in Kuantan, which stands at $49. At Swiss-Garden Beach Resort Kuantan, you can experience the epitome of relaxation and comfort without compromising on quality. Immerse yourself in the serene ambiance of the resort, nestled along the pristine shores of the South China Sea. The spacious and elegantly designed rooms provide a tranquil retreat, complete with modern amenities and breathtaking views of the ocean or lush gardens. For travelers seeking a memorable getaway, Swiss-Garden Beach Resort Kuantan offers an array of facilities and activities to cater to every interest. Take a dip in the sparkling outdoor pool, unwind with a rejuvenating spa treatment, or embark on thrilling water sports adventures. With a variety of dining options serving delectable local and international cuisines, your taste buds are in for a treat. With its affordable luxury and idyllic beachfront location, Swiss-Garden Beach Resort Kuantan is the perfect destination for those seeking a memorable and rejuvenating escape. Book your stay today and discover the unparalleled beauty of Kuantan without breaking the bank.

Fantastic Family Stay at Swiss-Garden Beach Resort Kuantan

The Swiss-Garden Beach Resort Kuantan offers an excellent family stay with breathtaking views. Guests love the beautiful beach and the hotel's stunning surroundings. The breakfast menu is a hit among visitors, and the kids especially enjoy spending time on the beach and in the games room. The swimming pool is clean and well-maintained, making it a great spot for families to relax and have fun. The staff are friendly and attentive, ensuring that guests have a pleasant and enjoyable stay. With its clean rooms, friendly atmosphere, and beautiful beach, the Swiss-Garden Beach Resort Kuantan is the perfect destination for a relaxing family getaway.

A Haven of Excellence: Swiss-Garden Beach Resort Kuantan's Rave Reviews

Discover a paradise of exceptional hospitality and breathtaking beauty at Swiss-Garden Beach Resort Kuantan. With an impressive overall rating of 7.9, this resort has garnered numerous positive customer reviews, making it a top choice for travelers seeking a memorable beachfront escape in Kuantan, Malaysia. One of the standout features of this resort is its exceptional staff performance, which has earned it a remarkable rating of 8.0. Guests consistently praise the friendly and attentive service provided by the dedicated team at Swiss-Garden Beach Resort Kuantan. From the moment you step foot into the resort, you'll be greeted with warm smiles and genuine hospitality that will make you feel right at home. Whether you need assistance with your luggage, recommendations for local attractions, or any other request, the staff is always ready to go above and beyond to ensure your stay is nothing short of extraordinary. Additionally, the resort's prime location has received an outstanding rating of 8.2. Situated right on the pristine shores of the South China Sea, Swiss-Garden Beach Resort Kuantan offers guests unparalleled access to the stunning beach and breathtaking ocean views. Imagine waking up to the sound of gentle waves crashing against the shore, and stepping out onto your private balcony to witness a mesmerizing sunrise. With its idyllic setting, this resort provides the perfect backdrop for a truly unforgettable vacation experience.

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Amenities and facilities

Exceptional9.3

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Hot tub
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • water slides
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Chinese cuisine in restaurant
  • Coffee shop
  • Halal breakfast
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Snack bar
  • Western breakfast
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Indoor venue for special events
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Closet
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Halal
Restaurants on site
The Garden Terrace
  • Cuisine: Asian, International, Local, Seafood, Singaporean, Malaysian
  • Menu: Buffet, A-la-carte

Location

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Malaysia, 26100

Exceptional9.4

Location

Airports
  • Sultan Haji Ahmad Shah Airport (KUA)
    22.1 km 25 min drive
  • Sultan Mahmud Airport (TGG)
    165.8 km 2.2 hour drive
Public transportation
  • ECRL STN11 Stesen Kuantan Port City Station
    7.0 km
  • Depot Kuantan Port City Station
    9.0 km
Hospital or clinic
  • Wy Ko Specialist Maternity & Gynaecology Centre
    9.1 km
Convenience store
  • On-site

What's nearby

Popular landmarks
  • Teluk Cempedak Beach
    10.7 km
  • East Coast Mall
    11.1 km
  • Berjaya Megamall
    11.4 km
  • Taman Esplanade
    11.8 km
  • Masjid Sultan Ahmad Shah
    12.7 km
  • Bukit Pelindung Recreational Forest
    12.9 km
  • Sungai Pandan Waterfall
    27.9 km
  • Bukit Gambang Waterpark Resort
    41.4 km
Nearby landmarks
  • Natural Batik Village
    1.4 km
  • Batu Hitam Beach
    1.4 km
  • TMG Mart Batu Hitam
    1.6 km
  • Pusat Rekreasi Balok
    1.9 km
  • Taman Kanak-Kanak
    2.1 km
  • Eng Hong Mart
    2.3 km
  • KFC Balok Playground
    2.5 km
  • PSJ 1/16 Park
    2.6 km
  • Balok Night Market
    2.8 km
  • LCY
    4.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center15 km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)86.4 MYR
The property
  • Year property opened1998
  • Number of floors4
  • Room voltage240
  • Number of rooms 306
  • Most recent renovation2025
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges1

Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

The spa will be temporarily closed for refurbishment until June 30, 2026

The outdoor jacuzzi is temporarily closed for maintenance until June 30, 2026.

Reviews of Swiss-Grand Beach Resort Kuantan from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 8.8
  • 10

Most recent

From 799 reviews

  • Cleanliness score 9.5 out of 10
    Cleanliness9.5
  • Location score 9.4 out of 10
    Location9.4
  • Service score 9.4 out of 10
    Service9.4
  • Facilities score 9.3 out of 10
    Facilities9.3
  • Value for money score 9.2 out of 10
    Value for money9.2

Review summary

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Enjoy a pleasant stay at this hotel with friendly staff, excellent amenities for children, and a prime location near the city center, Teluk Cempedak beach, and The Blossom restaurant. The breakfast menu is diverse, and guests can dine by the pool or beach. The rooms are spacious, well-maintained, and ideal for families with a waterpark and playground. Kids will also enjoy the unique elephant towel decorations.

Guests mentioned old furniture and maintenance issues in rooms, such as dirty carpets and bedding.

Guest Type
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Show reviews that mention 

Service

Mentioned in 89 reviews
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80% Positive
sentiment-negative-indicator
19% Unfavourable

Cleanliness

Mentioned in 82 reviews
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93% Positive
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6% Unfavourable

Breakfast

Mentioned in 72 reviews
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73% Positive
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26% Unfavourable

Beach

Mentioned in 58 reviews
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94% Positive
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5% Unfavourable

Pool

Mentioned in 49 reviews
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75% Positive
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24% Unfavourable

Room comfort

Mentioned in 45 reviews
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95% Positive
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4% Unfavourable

Location

Mentioned in 43 reviews
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90% Positive
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9% Unfavourable

Kids facilities

Mentioned in 42 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Atmosphere

Mentioned in 31 reviews
sentiment-positive-indicator
96% Positive
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3% Unfavourable
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  1. 10.0
    Exceptional
    Mohd from Malaysia
    Family with young children
    Premier Deluxe King Room
    Stayed 2 nights in May 2026

    “Exceptional”

    Had a wonderful stay at Swiss-Garden Beach Resort Kuantan. The location is excellent with direct access to a beautiful, clean beach and calming sea views. The rooms were comfortable, well-maintained, and perfect for a relaxing getaway. Staff were friendly, attentive, and always helpful throughout our stay. The pool area and facilities were great for both adults and kids, making it ideal for families. Breakfast had a good variety and tasted fresh. Overall, a peaceful and enjoyable experience.

    Reviewed May 28, 2026
  2. 10.0
    Exceptional
    Muhd from Malaysia
    Couple
    Premier Deluxe King Room
    Stayed 2 nights in May 2026

    “Stunning Beachfront Stay with Great Service”

    The property offers an exceptional beachfront view with spotless bathrooms and reliable Wi-Fi, complemented by attentive housekeeping that keeps everything in top shape. The location is perfect for easy access to the beach, and the staff are always friendly and helpful. Facilities are well maintained, making this stay a great value overall.

    Reviewed June 02, 2026
  3. 10.0
    Exceptional
    Benjamin from Malaysia
    Family with young children
    Deluxe King Room
    Stayed 3 nights in May 2026

    “Excellent as always!”

    What truly speaks volumes about a resort is not how good it is during a first visit — but whether it can consistently deliver the same exceptional experience when guests return. We first stayed here just over a month ago and enjoyed it so much that we returned again last weekend with our family. We are delighted to say that Swiss-Grand Beach Resort Kuantan once again exceeded expectations. From check-in to check-out, every touchpoint reflected genuine hospitality and care. The front desk team was warm and welcoming, housekeeping standards remained exceptional with spotless rooms and bathrooms, and even the landscaping team deserves recognition for maintaining such a beautiful environment. Travelling with our bubbly 4-year-old daughter, family-friendliness matters greatly to us — and this resort truly knows how to delight guests. The beach was clean, relaxing and safe, the swimming pools were fantastic, and the Kids Club kept our little one happily entertained. Dining at Garden Terrace, Blossom and The Deli was once again outstanding. Not once throughout our stay were we disappointed. A very special thank you to Ms. Norita at Garden Terrace, who consistently took great care of our dining needs with warmth and attentiveness. We also appreciated how safe and secure the resort felt, including the parking areas and overall environment. Our only regret is that the spa remains under renovation — it was closed during our previous visit too — but we are certain it will become another fantastic facility once reopened. To the management and team — thank you for another wonderful stay. You may perhaps remember us as the family with the cheerful little girl dining at your restaurants every morning and evening. We came back because of your standards and service — and we will certainly return again.

    Reviewed May 27, 2026
  4. 10.0
    Exceptional
    Aishah from Malaysia
    Family with teens
    Deluxe Twin Room
    Stayed 2 nights in May 2026

    “Newly renovated hotel”

    Had a great holiday here in Swiss Grand Beach Resort. Booked for 3 days and 2 nights, but extended for one more night. Love the high ceiling room, massive flat-screen smart TV, and powerful air conditioning that create a highly comfortable atmosphere. The toilet is spotlessly clean. Housekeeping maintains a flawless standard of cleanliness. Enjoyed our tennis session at the hotel’s tennis court. My kids love everything about this hotel.

    Reviewed May 29, 2026
    Auto-translated through generative A.I.
  5. 10.0
    Exceptional
    Sharina from Malaysia
    Family with young children
    Studio Room
    Stayed 2 nights in May 2026

    “My 3rd time here with family”

    Stayed at Swiss-Garden Beach Resort Kuantan and had a pleasant experience. The room was comfortable, clean, and suitable for a family stay. The beach view was beautiful, and the kids especially enjoyed the swimming pool and water park area. The breakfast had a good variety of food, and the staff were friendly and helpful throughout our stay. The location is convenient, with easy access to nearby attractions and restaurants. Overall, it was a relaxing getaway and a great choice for a short family vacation in Kuantan. Looking forward to visiting again

    Reviewed May 31, 2026
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