Swiss-Garden Beach Resort Kuantan

Swiss-Garden Beach Resort Kuantan

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Malaysia, 26100
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 Swiss-Garden Beach Resort Kuantan
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    Deluxe King Room - Bed Swiss-Garden Beach Resort Kuantan
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     Swiss-Garden Beach Resort Kuantan

    Guest reviews

    7.3
    Very good
    /10
    (5366 reviews)See what guests said
    8.0
    Very good

    "Helpful staff n nice environment , will come back again"

    hui F.

    -

    January 6, 2019

    7.4
    Very good facilities
    Recommended by 85% of guests

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    This property is in high demand!Booked 34 times since yesterday | 22 travelers are looking at this property right now
    Very good
    Location
    7.7
    See map
    Very good location
    Nearby
    Popular
  • Natural Batik Village1.39 km
  • Pantai Balok1.39 km
  • Batu Hitam Beach2.92 km
  • Baluk River5.11 km
  • Basf Chemical Petronas Sdn Bhd6.15 km
  • Institute Latihan Perindustrian Kuantan6.23 km
  • Kuantan Port8.63 km
  • Lembaga Pelabuhan Kuantan8.7 km
  • Wisma KPC Building8.71 km
  • Wy Ko Specialist Maternity & Gynaecology Centre9.13 km
  • Value for money7.2
    Distance to city center15 km
    Location rating7.7
    Nearest airportSultan Haji Ahmad Shah Airport (KUA)
    Distance to airport22.1 km
    Select your room
    Executive Suite
    Executive Suite
    ...
    • Room size: 72 m²/775 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
    Executive Deluxe Twin Room
    Executive Deluxe Twin Room
    ...
    • Room size: 43 m²/463 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Studio Room
    Studio Room
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 62 m²/667 ft²
    • Garden view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Executive Deluxe King Room
    Executive Deluxe King Room
    ...
    • Room size: 43 m²/463 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Premier Deluxe King Room
    Premier Deluxe King Room
    ...
    • Room size: 43 m²/463 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Premier Deluxe Twin Room
    Premier Deluxe Twin Room
    ...
    • Room size: 43 m²/463 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Double Executive
    Double Executive
    ...
    • Room size: 43 m²/463 ft²
    Enter dates to see prices
    Have a question for Swiss-Garden Beach Resort Kuantan?

    What people love about the property

    • 6.8
      Good

      "Suitable for kid and good place for relax"

      Lee K.

      |

      December 27, 2018

    • 6.4
      Good

      "Nice scenery and easy to find food stall outside"

      rosnazida

      |

      November 4, 2018

    • 7.6
      Very good

      "The staff were attentive, polite and one generally felt welcomed."

      Leonard

      |

      October 29, 2018

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    More about Swiss-Garden Beach Resort Kuantan

    More about Swiss-Garden Beach Resort Kuantan

    8.0
    Very good

    "My son enjoyed the Gym."

    Mariam

    |

    January 7, 2019

    An overview

    Show less

    What they offer

    6.0
    Review score

    "Fun for beach, kids activities and has very good Chinese Hal..."

    Joshua

    |

    January 6, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (5366)Booking.com Reviews (2155)
    7.3
    /
    10
    Cleanliness7.3
    Facilities7.4
    Location7.7
    Room comfort and quality7.3
    Service7.3
    Value for money7.2
    Provided by verified guests of Agoda
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    All guests (5366)
    All room types

    Show reviews that mention 

    Showing 3840 verified guest comments
    12345
    8.4
    Excellent
    Halimatusaadiah from Malaysia
    Family with young children
    Premier Deluxe King Room
    Stayed 1 night in March 2019
    The big pool for kids”
    I love the room. Just nice for our small family, just 3 of us. Our room is facing the pool and beach. Love the pool, good for kids. However, i hate the fact that some parents threw their kids' diaper at the pool area. Just pathetic. The beach is clean, love that too. There are signs saying no durian or mangosteen, however when we returned to our room after pool, the smell of durian is sooo strong. 👎
    Reviewed March 05, 2019
    Dear Halimatusaadiah , Warmest Greeting from Swiss Garden Beach Resort, Kuantan! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Yours sincerely, May- L Marcom Manager
    Responded March 06, 2019
    Swiss-Garden Beach Resort Kuantan
    8.4
    Excellent
    NARIMAN from Malaysia
    Family with young children
    Deluxe Twin Room
    Stayed 1 night in February 2019
    BEAUTIFUL BEACH”
    We spent a night here during the CNY's eve, so the hotel is a little bit busy. Despite that, the staffs are all accomadative. Reception and checking in was smooth despite many people queing to be checked in. Breakfast was good. The beach was beautiful with smooth sand. Kids LOVE it. The pool for the adult and kids also are nice and most importantly my kids enjoyed it.
    Reviewed February 19, 2019
    Dear Nariman, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to let us know about your delightful experience staying with us. We are truly glad that you are happy with our facilities. In fact, we have just enhanced our Blossom Chinese Restaurant and Malibu Pub as well as the kid's pool with slides, tipping bucket and other lovely features. Not forgetting our newly refurbished Kiddie’s Club located on Lower Ground floor as well. We certainly look forward to welcoming you back real soon. Please know that, our resort management is constantly improving our facilities and services to ensure guest satisfaction. Thank you. Kindest regards, May- Leong Marcom Manager
    Responded February 21, 2019
    Swiss-Garden Beach Resort Kuantan
    9.2
    Exceptional
    Helena from Malaysia
    Family with young children
    Deluxe Twin Room
    Stayed 1 night in February 2019
    Best place for a short gateway ”
    The hotel has always been a first choice of my family and I but the female receptionist working on the 12th afternoon could do better. She lacked the welcoming attitude. As for the kids pool the upgrade was nice but filteration and cleanliness needs to be improved. The was so much algae in the pool and the water smelled funny. The adult pool had bo issues though. Overall it was fun and i would definitely return.
    Reviewed February 13, 2019
    Dear Helena, Thank you for taking time to let us know about your experience staying with us. In fact, we have just enhanced our Blossom Chinese Restaurant and Malibu Pub as well as the kid's pool with slides, tipping bucket and other lovely features. Not forgetting our newly refurbished Kiddie’s Club located on Lower Ground floor as well. We certainly look forward to welcoming you back real soon. Please know that, our resort management is constantly improving our facilities and services to ensure guest satisfaction. Thank you. Kindest regards, May- Leong Marcom Manager
    Responded February 14, 2019
    Swiss-Garden Beach Resort Kuantan
    10.0
    Exceptional
    Norlilah from Malaysia
    Family with young children
    Executive Deluxe Twin Room
    Stayed 1 night in February 2019
    Nice hotel with a beach front.”
    Staying 2D1N - My kids love the pool and the clean beach. Pool safe for kids. You have to wear proper swimming attire. If you don't have one, you can rent it from pool counter. Nice restaurant and breakfast is goods. Goods facilities (gym, playroom for kids, swimming pool for adult and children...). Ours with spacious room with great view from balcony. Walking distance for Melayu Tom Yam stalls and halal western food. Definitely will come again.
    Reviewed February 13, 2019
    Dear Norlilah, Thank you for taking time to let us know about your delightful experience staying with us. We are truly glad that you are happy with our facilities. In fact, we have just enhanced our Blossom Chinese Restaurant and Malibu Pub as well as the kid's pool with slides, tipping bucket and other lovely features. Not forgetting our newly refurbished Kiddie’s Club located on Lower Ground floor as well. We certainly look forward to welcoming you back real soon. Please know that, our resort management is constantly improving our facilities and services to ensure guest satisfaction. Thank you. Kindest regards, May- Leong Marcom Manager
    Responded February 14, 2019
    Swiss-Garden Beach Resort Kuantan
    8.4
    Excellent
    Calvin from Malaysia
    Family with young children
    Premier Deluxe Twin Room
    Stayed 1 night in February 2019
    Great place for staycation”
    It's a great place for staycation with young children. hotel should consider refurbish their building or expand their property. The restaurant seems could not handle the demand already. Overall the stay experience is pleasant, staff are friendly.
    Reviewed February 11, 2019
    Dear Calvin, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Yours sincerely, May- L Marcom Manager
    Responded February 13, 2019
    Swiss-Garden Beach Resort Kuantan
    8.8
    Excellent
    Nor from Malaysia
    Family with young children
    Premier Deluxe Twin Room
    Stayed 1 night in February 2019
    Family Weekend Getaway”
    Nice room and facilities except for the poor dining experience during breakfast. We stayed during peak season and the regular banquet area for breakfast was full. They asked us to go to Casuarina room for the breakfast and told us the breakfast will be similar just like the restaurant. However when we went there for breakfast, we noticed the choice and quality of breakfast very poor. Some guests already voiced out that dishes were totally different with the ones in the restaurant. If you are planning to book this hotel during peak season, make sure to early for breakfast and request for breakfast at the regular restaurant area. Apart from that, I also informed one of senior supervisors that there is a large beehive outside Casuarina room which may danger the guests later. But it seems like the person didnt really care about it.
    Reviewed February 10, 2019
    Dear Nor, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to feedback to us your concern with your recent stay here at the resort. We assure you that the Management views your comments with utmost importance. The respective departments have been alerted on your kind information with regards to matters you have highlighted. Actions have definitely been taken accordingly and continuous enhancement exercise for both personnel and facilities are on-going at our resort. Our apologies for any inconvenience caused during your stay. We hope to be able to make your visit to our resort better the next time you are here in Kuantan. Thank you. Kind regards, May- Leong Marcom Manager
    Responded February 15, 2019
    Swiss-Garden Beach Resort Kuantan
    6.4
    Good
    Amir from Malaysia
    Couple
    Deluxe Twin Room
    Stayed 1 night in February 2019
    Nice except for inadequate breakfast”
    Nice hotel. Well built and designed. Breakfast at the Terrace was a disaster. The place is too small with the chairs abd tables too close together. Not enough tables for guests and not enough staff to clear the tables or refill the buffet. Many unhappy and angry guests.
    Reviewed February 25, 2019
    Dear Amir, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Yours sincerely, May- L Marcom Manager
    Responded March 01, 2019
    Swiss-Garden Beach Resort Kuantan
    6.0
    Sam from Malaysia
    Family with young children
    Deluxe Twin Room
    Stayed 1 night in March 2019
    Above average”
    this is my second time stayed at here (1st time already 8yrs ago), hope can upgrade the resort cause look like quite old..
    Reviewed March 04, 2019
    Dear Sam, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Yours sincerely, May- L Marcom Manager
    Responded March 06, 2019
    Swiss-Garden Beach Resort Kuantan
    7.6
    Very good
    Mohd from Malaysia
    Family with young children
    Deluxe King Room
    Stayed 2 nights in February 2019
    Very good”
    Value for money
    Reviewed March 04, 2019
    Dear Mohd, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Yours sincerely, May- L Marcom Manager
    Responded March 06, 2019
    Swiss-Garden Beach Resort Kuantan
    8.0
    Excellent
    Mohd from Malaysia
    Family with young children
    Family Room
    Stayed 1 night in January 2019
    No other qualms besides your cunning receptionist”
    PROs + Location + Amenities + Breakfast + Private beach CON - Receptionist One of your receptionist was being tricky about the availability of rooms. She first say that all rooms were occupied. When i tried booking online couple of minutes later, she told me that she "HAD" to give us a room instead. I was like, what? Plus she gave us a room with a dysfunction air-conditioner. The place was okay, i would just had to rate it down for the lack of brain that your staff consist of.
    Reviewed January 31, 2019
    Dear Mohd, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to feedback to us your concern with your recent stay here at the resort. We assure you that the Management views your comments with utmost importance. The respective departments have been alerted on your kind information with regards to matters you have highlighted. Actions have definitely been taken accordingly and continuous enhancement exercise for both personnel and facilities are on-going at our resort. Our apologies for any inconvenience caused during your stay. We hope to be able to make your visit to our resort better the next time you are here in Kuantan. Thank you. Kind regards, May- Leong Marcom Manager
    Responded February 04, 2019
    Swiss-Garden Beach Resort Kuantan
    9.2
    Exceptional
    Stefan from Malaysia
    Business traveler
    Deluxe Twin Room
    Stayed 1 night in January 2019
    Perfect place for a family retreat”
    The premises are located a bit away from the normal action, but works very well. I would recommend this for families with young children as there are loads of activities. The pool is great and the oversall setting, overlooking the sea is just stunning. Food was nice, the bar a real treat and overall a great place. It is not often that one finds the Hotel's GM wandering about the place making sure everything is ok... I did not spend much time in the hotel, hence little interaction. Also, I would think that this place is better suited for a vacation than business.
    Reviewed January 27, 2019
    Dear Stefan, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to let us know about your experience staying with us. We are truly glad that you are happy with our facilities. In fact, we have just enhanced our Blossom Chinese Restaurant and Malibu Pub as well as the kid's pool with slides, tipping bucket and other lovely features. Not forgetting our newly refurbished Kiddie’s Club located on Lower Ground floor as well. We certainly look forward to welcoming you back real soon. Please know that, our resort management is constantly improving our facilities and services to ensure guest satisfaction. Thank you. Kindest regards, May- Leong Marcom Manager
    Responded February 04, 2019
    Swiss-Garden Beach Resort Kuantan
    8.0
    Excellent
    Wan from Malaysia
    Family with teens
    Executive Deluxe Twin Room
    Stayed 1 night in December 2018
    Bad experience check in.”
    Check in at 4 pm. Informed rooms not ready. Had to wait for more than 1 hour. Check in one room first. After wait more than another hour, check the other room completed by housekeeping but was not not informed of the room. Called reception and had to go down to reception to collect room key. Next day went to pool. Need to use coupon to collect towels but was not given during check in. Had to go to reception again to collect the coupon. Not happy on this check in problem.
    Reviewed December 26, 2018
    Dear Wan, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to feedback to us your concern with your recent stay here at the resort. We assure you that the Management views your comments with utmost importance. The respective departments have been alerted on your kind information with regards to matters you have highlighted. Actions have definitely been taken accordingly and continuous enhancement exercise for both personnel and facilities are on-going at our resort. Our apologies for any inconvenience caused during your stay. We hope to be able to make your visit to our resort better the next time you are here in Kuantan. Thank you. Kind regards, May- Leong Marcom Manager
    Responded December 27, 2018
    Swiss-Garden Beach Resort Kuantan
    10.0
    Exceptional
    Kamarul from Malaysia
    Family with young children
    Premier Deluxe Twin Room
    Stayed 3 nights in December 2018
    Great Hotel, Great Pool, Great Hospitality, Great Location. Near Laundry and Mini Supermarket”
    -Friendly and great Staff -Great Room with big bathroom with bidet pipes -Near to Everything (in case of emergency) for holidays - Laundry, Restaurants, Supermarket, 24 hours Clinic, Petrol station. -Pool great- Kids pool with slides and Big pool (depth 5 feet only) -Very near to beach. - Staff even collected rubbish/waste at the beach to make it clean so that guests are comfortable. -Ample parking spaces -Nice breakfast - do go before 10am (after 10 food will not be top up and nobody attended the cooking section such as omelette) - 15 minute to Kuantan Town -Additional payment for breakfast Adult RM41 Kids 35
    Reviewed December 22, 2018
    Dear Kamarul, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to let us know about your delightful experience staying with us. We are truly glad that you are happy with our facilities. In fact, we have just enhanced our Blossom Chinese Restaurant and Malibu Pub as well as the kid's pool with slides, tipping bucket and other lovely features. We certainly look forward to welcoming you back real soon. Please know that, our resort management is constantly improving our facilities and services to ensure guest satisfaction. Thank you. Kindest regards, May- Leong – Marcom Manager
    Responded December 27, 2018
    Swiss-Garden Beach Resort Kuantan
    8.8
    Excellent
    Efielyna from Malaysia
    Family with young children
    Premier Deluxe Twin Room
    Stayed 2 nights in December 2018
    A familly resort!”
    pros : the beach is very near, my daughter love the pool and the beach. the room : clean room, love the room balcony with sea view cons : need a real pool guard at the adult pool, a kid almost drown in front of me. momy n daddy pls look after your kids!
    Reviewed December 13, 2018
    Dear Efielyna, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Yours sincerely, May- L – Marcom Manager
    Responded December 14, 2018
    Swiss-Garden Beach Resort Kuantan
    8.8
    Excellent
    syahrinnaquia from Malaysia
    Family with young children
    Deluxe Twin Room
    Stayed 2 nights in March 2019
    I love the swimming pool.”
    The swimming pool is children friendly. The staff are helpful and friendly. It’s a good trip!
    Reviewed March 05, 2019
    Dear syahrinnaquia, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Yours sincerely, May- L Marcom Manager
    Responded March 06, 2019
    Swiss-Garden Beach Resort Kuantan
    10.0
    Exceptional
    Faziana from Malaysia
    Family with young children
    Deluxe Twin Room
    Stayed 1 night in March 2019
    Satisfied”
    Very convenient-there was a wheelchair standby for my father. Able to request lower floor room as i travelled with elderly
    Reviewed March 05, 2019
    Dear Faziana, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Yours sincerely, May- L Marcom Manager
    Responded March 06, 2019
    Swiss-Garden Beach Resort Kuantan
    10.0
    Exceptional
    Faziana from Malaysia
    Family with young children
    Deluxe Twin Room
    Stayed 1 night in March 2019
    Really loved the new kids pool and kids club”
    Breakfast menu shall add more variety. The used utensils n plates should be collected soonest.. as i need to transferred mine to another empty table. Overall, satisfied. Definitely will return
    Reviewed March 05, 2019
    Dear Faziana, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Yours sincerely, May- L Marcom Manager
    Responded March 06, 2019
    Swiss-Garden Beach Resort Kuantan
    8.0
    Excellent
    Tat from Malaysia
    Family with young children
    Deluxe King Room
    Stayed 2 nights in February 2019
    Got ants everywhere (^Y^)”
    There are so many ants hiding inside the room, everywhere but invisible. Pity I can't show picture taken where my glass is full of small tiny ants after I left it short while on the table. My car parking at the car park also full or big red ants, crawling inside the gap of car. However the location, staff, facilities are good. Just beside beach, sands is clean but not suggest to swim because of wave and current. Kids pool & playing room are very good too, my kid love it. Breakfast however just normal international buffet with not many variety. If no ants I would rate 9/10, but because of ants only can rate 3/10.
    Reviewed February 20, 2019
    Dear Tat, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to feedback to us your concern with your recent stay here at the resort. We assure you that the Management views your comments with utmost importance. The respective departments have been alerted on your kind information with regards to matters you have highlighted. Actions have definitely been taken accordingly and continuous enhancement exercise for both personnel and facilities are on-going at our resort. Our apologies for any inconvenience caused during your stay. We hope to be able to make your visit to our resort better the next time you are here in Kuantan. Thank you. Kind regards, May- Leong Marcom Manager
    Responded February 21, 2019
    Swiss-Garden Beach Resort Kuantan
    6.8
    Good
    Pei from Malaysia
    Couple
    Deluxe King Room
    Stayed 2 nights in February 2019
    Beach View & breakfast are very SO SO”
    Nothing much thing to do, not really much restaurants around the hotel. The breakfast are so so only. However the pub from hotel is providing good hospitality with nice pizza. Hotel are provided projector for movie nearly the beach. Bed are comfortable but facilities is a bit old not well maintaining.
    Reviewed February 19, 2019
    Dear Pei, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to feedback to us your concern with your recent stay here at the resort. We assure you that the Management views your comments with utmost importance. The respective departments have been alerted on your kind information with regards to matters you have highlighted. Actions have definitely been taken accordingly and continuous enhancement exercise for both personnel and facilities are on-going at our resort. We hope to be able to make your visit to our resort better the next time you are here in Kuantan. Thank you. Kind regards, May- Leong Marcom Manager
    Responded February 21, 2019
    Swiss-Garden Beach Resort Kuantan
    8.0
    Excellent
    Yo from Malaysia
    Family with teens
    Deluxe Twin Room
    Stayed 1 night in February 2019
    nice resort”
    we had requested for large bed but end up with two single beds (is fine as the basic booking details was 2 single beds). the facilities overall were very good and safety. coast view was excellent and the beach was very clean. issue had to bring are the room which we stay, bath tube was mulfunction as we cannot filled water in the tube. secondly was there was some disgusting smell came out in the corridor area but luckily only at corridor area not in room. overall was excellent.
    Reviewed February 13, 2019
    Dear Yo, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Yours sincerely, May- L Marcom Manager
    Responded February 13, 2019
    Swiss-Garden Beach Resort Kuantan
    12345
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    Swiss-Garden Beach Resort Kuantan
    |Very good 7.3
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    • Very good location
    • Pantai Balok