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7.7

Very good
6.6% this month
/10
(12,457 reviews)See what guests said
Highly rated by guests – 80% would recommend
Beach292
Housekeeping222
Swimming Pool170
See map

8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Pantai Balok 1.4 km
East Coast Mall 11.1 km
Teluk Cempedak Beach 11.2 km
Berjaya Megamall 11.4 km
Taman Esplanade 11.8 km
Masjid Sultan Ahmad Shah 12.7 km
Bukit Pelindung Recreational Forest 12.9 km
Sungai Pandan Waterfall 27.9 km
Bukit Gambang Waterpark Resort 41.4 km
Nearby landmarks
Natural Batik Village 1.4 km
Pantai Balok 1.4 km
TMG Mart Batu Hitam 1.6 km
Pusat Rekreasi Balok 1.9 km
Taman Kanak-Kanak 2.1 km
Eng Hong Mart 2.3 km
KFC Balok Playground 2.5 km
PSJ 1/16 Park 2.6 km
Balok Night Market 2.8 km
Batu Hitam Beach 2.9 km
Swiss-Garden Beach Resort Kuantan

"We've been a loyal, repeating guests to this premise."

Syed - May 13, 2022
Deluxe King Room - Room plan Swiss-Garden Beach Resort Kuantan
 Swiss-Garden Beach Resort Kuantan
Lobby Swiss-Garden Beach Resort Kuantan
See all 87 photos

Removed from saved list

2021

Swiss-Garden Beach Resort Kuantan

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Malaysia, 26100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Beserah part of Kuantan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Teluk Cempedak Beach. Rated with 4 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.

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This property is in high demand!

50 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."
Announcements by hotel (2)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
  • Private beach

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Value for money7.6
Distance to city center15 km
Location rating8.0
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport22.1 km

Rooms available at Swiss-Garden Beach Resort Kuantan

Executive Suite
...
  • Room size: 72 m²/775 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Studio Room
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Premier Deluxe King Room
...
  • Room size: 43 m²/463 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Premier Deluxe Twin Room
...
  • Room size: 43 m²/463 ft²
  • Partial sea view
  • 2 single beds
Enter dates to see prices
Family Room
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 double bed and 2 single b...
Enter dates to see prices
Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Family Suite with Balcony
...
  • Room size: 72 m²/775 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
Enter dates to see prices
Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Premier Deluxe Room
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

Does Swiss-Garden Beach Resort Kuantan have a hot tub?

Swiss-Garden Beach Resort Kuantan does not have a hot tub.

How much does it cost to stay at Swiss-Garden Beach Resort Kuantan?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Swiss-Garden Beach Resort Kuantan?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swiss-Garden Beach Resort Kuantan?

For those who wish to drive their own cars, Swiss-Garden Beach Resort Kuantan has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kuantan with private transportation, the resort can arrange car rental for you.

Is breakfast offered at Swiss-Garden Beach Resort Kuantan?

Wake up to a great continental breakfast at Swiss-Garden Beach Resort Kuantan. There's an additional charge of 40 MYR for adults and 20 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Swiss-Garden Beach Resort Kuantan?

Swiss-Garden Beach Resort Kuantan features 3 on-site restaurants for your dining convenience. Chinese cuisine is available for guests. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Swiss-Garden Beach Resort Kuantan?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Swiss-Garden Beach Resort Kuantan.

Can business events be hosted at Swiss-Garden Beach Resort Kuantan?

On-site venues and convenient event services make Swiss-Garden Beach Resort Kuantan an ideal choice for hosting events such as conferences and meetings. The 5 venues can accommodate up to 180 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Swiss-Garden Beach Resort Kuantan?

Swiss-Garden Beach Resort Kuantan does permit smoking in some areas and is not 100% smoke-free. The resort offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Swiss-Garden Beach Resort Kuantan?

Swiss-Garden Beach Resort Kuantan is located in Beserah, famous for good restaurants such as Blossom restaurant, The Thirsty Tapir Bar & Grill and Puteh Beach Bar.

What are popular attractions near Swiss-Garden Beach Resort Kuantan?

Swiss-Garden Beach Resort Kuantan is located in Beserah area, which is famous for attractions such as Taman Kanak-Kanak and PSJ 1/16 Park.

What popular beaches are close to Swiss-Garden Beach Resort Kuantan?

Swiss-Garden Beach Resort Kuantan is located in the Beserah area, which includes Batu Hitam Beach.

What popular natural sightseeing spots are close to Swiss-Garden Beach Resort Kuantan?

Swiss-Garden Beach Resort Kuantan is located within Beserah, which makes it conveniently close to natural sights including Bukit Pelindung.

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Explore the neighborhood

What people love about Swiss-Garden Beach Resort Kuantan

  • 7.6

    Very good

    "We've been a loyal, repeating guests to this premise."

    Syed

    |

    May 13, 2022

  • 10

    Exceptional
    Staff 

    "We love that the hotel staff is very friendly ."

    Hanafi

    |

    May 9, 2022

  • 9.6

    Exceptional

    "Playroom was the best feature Very well done."

    Harlina

    |

    May 9, 2022

Property ranking|Compared to 578 Kuantan properties
See all rankings
Room comfort score
7.3/10
Room size
48 sqm.
Cheapest price score
Location score
8/10
Better than
96
%
of Kuantan properties
Bigger than
96
%
of Kuantan properties
Better than
82
%
of Kuantan properties
Better than
79
%
of Kuantan properties
Overall rating:

7.7

Very good
12,457 reviews
Cleanliness
7.6
Facilities
7.9
Location
8.0
Read all reviews >
What travelers say they love:
Best garden and seaview
Syahir from Malaysia
Family with young children
More about Swiss-Garden Beach Resort Kuantan

More about Swiss-Garden Beach Resort Kuantan

Swiss-Garden Beach Resort Kuantan

Feel the salty air and ocean breeze with a paradise visit, when you stay at Swiss-Garden Beach Resort Kuantan. Grab some beach time with a stay at Swiss-Garden Beach Resort Kuantan, just 11.1 km from Teluk Cempedak Beach.
Swiss-Garden Beach Resort Kuantan offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Kuantan is made even more convenient with the car hire services available at the resort. If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site.
The resort provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Swiss-Garden Beach Resort Kuantan guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Swiss-Garden Beach Resort Kuantan include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The resort also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Swiss-Garden Beach Resort Kuantan. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. Regardless of any dietary restrictions you may have, you'll eat well at Swiss-Garden Beach Resort Kuantan which has a selection of halal options.
A night in at the resort's bar and nightclub can be as fun as a night out with your travel companions.
Swiss-Garden Beach Resort Kuantan offers unique recreational opportunities for all guests. Don't forget to explore the resort's easily accessible beach. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

One doesn't need to look far as the resort enjoys close proximity to sightseeing options and local attractions. The best way to remember your time in Kuantan is with a nice gift at East Coast Mall located about 10.9 km away. Get a photograph of yourself in front of Masjid Sultan Ahmad Shah located 12.6 km away, a must-see for anyone visiting Kuantan.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 86% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated it above 98% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Kuantan.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Swimming Pool

546 mentions

Beach

522 mentions

Breakfast

487 mentions

Housekeeping

179 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking
Food and dining
Breakfast options
  • American
  • Asian
  • Halal
Restaurants on site

The Garden Terrace

  • Cuisine: Asian, International, Local
  • Menu: Buffet, A-la-carte
Location
2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Malaysia, 26100
Excellent
Location

8

Airports

  • Sultan Haji Ahmad Shah Airport (KUA)
    22.1 km 25 min drive
  • Kerteh Airport (KTE)
    70.5 km

Public transportation

  • Terminal Sentral Kuantan Bus Station
    12.9 km

Hospital or clinic

  • Wy Ko Specialist Maternity & Gynaecology Centre
    9.1 km

Convenience store

  • On-site
What's nearby

Popular landmarks

  • Pantai Balok
    1.4 km
  • East Coast Mall
    11.1 km
  • Teluk Cempedak Beach
    11.2 km
  • Berjaya Megamall
    11.4 km
  • Taman Esplanade
    11.8 km
  • Masjid Sultan Ahmad Shah
    12.7 km
  • Bukit Pelindung Recreational Forest
    12.9 km
  • Sungai Pandan Waterfall
    27.9 km
  • Bukit Gambang Waterpark Resort
    41.4 km

Nearby landmarks

  • Natural Batik Village
    1.4 km
  • Pantai Balok
    1.4 km
  • TMG Mart Batu Hitam
    1.6 km
  • Pusat Rekreasi Balok
    1.9 km
  • Taman Kanak-Kanak
    2.1 km
  • Eng Hong Mart
    2.3 km
  • KFC Balok Playground
    2.5 km
  • PSJ 1/16 Park
    2.6 km
  • Balok Night Market
    2.8 km
  • Batu Hitam Beach
    2.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A security deposit of MYR 200 per room per night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • All Reservations are subject to Government Rules and Regulations.
  • In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
  • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details
  • -In line with the latest directive from the Government, please note that our hotels are now open for staycations or for any other travel purposes, and; our Food & Beverage outlets are allowed to have dine-in guests. To comply with this regulation, all guests checking-in are required to provide proof of full vaccination via the MySejahtera Digital Certification. -Guests visiting the hotels are required to scan the MySejahtera QR code at the entrance, prior to entry for contact tracing purposes. We urge that you download the MySejahtera mobile app before your arrival, for your convenience.
  • Additional mattress is available at an additional charge of MYR 100 nett per stay.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center15 km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)40 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants3
  • Number of rooms 304
  • Room voltage220
  • Year property opened1998
Property announcements

SUSTAINABILITY FEE
Please be informed that the State of Pahang has imposed a Sustainability Fee of RM 3.00 per room per day to all hotel guests with effect from 1 March 2022; in accordance to the Pahang Hotel Regulation 2021.
This Sustainability Fee is to be collected by the Hotel on behalf of the Government and it is not included in the total room cost.

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Reviews of Swiss-Garden Beach Resort Kuantan from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.6
Facilities7.9
Location8.0
Room comfort and quality7.3
Service7.8
Value for money7.6
High score for Kuantan
Rating
9+ Exceptional (957)
8-9 Excellent (748)
7-8 Very Good (1,657)
6-7 Good (828)
<6 Below Expectation (1,115)
Time of the year
Mar - May (1,107)
Jun - Aug (1,433)
Sep - Nov (1,390)
Dec - Feb (1,375)
All guests (9,498)
All room types
All languages

Show reviews that mention 

Showing 5,305 verified guest comments
12345
9.6
Exceptional
Mohd from Malaysia
Family with young children
Stayed 2 nights in June 2019

I will come & stay there every year.”

Well, it's been 4 years that we celebrated Hari Raya by staying in hotels. I dunno, we're weird like that. This year we decided i need some "angin pantai" would be nice. And truth be told, my wife remarked that i seem to be a lot calmer at Swiss Garden Kuantan. That place is Balok's best kept secret. We've stayed in accommodations near & far, and this is the 1st time i feel welcomed by all levels of staff. And this is the first time i 'trouble' myself to write hotel reviews. They seem to be well trained, you can feel the "ikhlas" when they're communicating. See you again next year, or maybe i'll be naughty & book a room by end of this year 😊 Some points: Friendly staff - Abu Bakar & Mazlinda Continous wind - i felt calmness The beach Satar at Kuala Kemaman Breakfast at Beserah Lemang at Kijal Room cozy with dimmer Kids love love love the pool Kids club is heaven at the 7th level

Reviewed June 08, 2019

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Dear Mohd, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! We are delighted to know that you and your family had a good time with us. It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Kind regards, May- L Marcom Manager

Responded June 12, 2019
Swiss-Garden Beach Resort Kuantan
10.0
Exceptional
choon from Malaysia
Couple
Deluxe King Room
Stayed 1 night in January 2020

Thanks for the memory Swiss Garden”

First of all, we’d like to thank Swiss Garden on the upgrade of our room. The premium deluxe king was perfect. The room was luxurious and clean, but what we liked the most was the smell that emanated from the wooden wall that welcomed us as we opened the door. There’s something very je ne sais quoi about that scent - maybe it is called memory. Breakfast was excellent especially the nasi lemak and the curry sauce that went with the noodles tasted just as I’d like them to be. The only setback was i couldnt find nasi dagang which i had been hoping for on the whole journey there. The pool was marvelous and splendid for kids. And the beach just to die for. My partner and i had many great photos taken at the beach. Last but not least, the staffs were extremely helpful and warm. Swiss Garden is definitely worth considering for a short trip to Kuantan.

Reviewed January 26, 2020

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Dear Choon, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Kind regards, May- Leong Marcom Manager

Responded February 10, 2020
Swiss-Garden Beach Resort Kuantan
9.6
Exceptional
Nazrul from Malaysia
Family with young children
Deluxe Twin Room
Stayed 1 night in November 2019

Best resort hotel in Kuantan”

This is first time i have stay at Swiss Garden Beach Resort Kuantan after Swiss Garden Residence. 1. The room quite nice but i could be more attractive if there is a carpet. My kids enjoy the bathtub. 8/10 2. Breakfast are awesome. Various variety. 8/10 3. Swimming pool are awesome. 9/10 4. Facilities room (Youth Room something like that). This is super awesome! You can let your kids play on indoor playground and some more with Lego and many more toys. 10/10 5. Enjoy beautiful beach scenery, clean and peaceful. 10/10

Reviewed November 07, 2019

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Dear Nazrul, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Kind regards, May- Leong Marcom Manager

Responded November 12, 2019
Swiss-Garden Beach Resort Kuantan
8.0
Excellent
Ali from Malaysia
Family with young children
Stayed 1 night in March 2012

Lovely hotel and service with a smile”

Swiss-Garden Resort & Spa Kuantan Pahang Malaysia is a world-class beach resort located on the pristine shoreline of eastern Peninsular Malaysia. Idyllic and charming, this coconut-swaying paradise fronts the azure waters of the South China Sea. With luxurious accommodations, excellent facilities, attentive service and true Malaysian hospitality, every guest of ours can expect to be treated like royalty. Holidaymakers and business travelers alike will find the Swiss-Garden Resort & Spa Kuantan, Pahang Malaysia an unforgettable experience. Swiss-Garden Resort & Spa Kuantan, Pahang Malaysia comes with 304 well appointed guestrooms. The rooms comprises of 111 Deluxe Garden View, 134 Deluxe Sea-View, 23 Family Suites, 16 Studio Rooms and 20 Executives Suites. A harmonious blend of contemporary design, the Resort's elegantly refurbished guest accommodation in subtle earthy tones combined with exclusively designed soft furnishings create a unique atmosphere and perfect balance between luxury and homely familiarity. Facilities in all rooms include a long bath with a built-in shower, king-size or twin beds, individually controlled air conditioning, satellite TV, broadband internet connection, safe, mini-bar and coffee & tea making facilities. Each room has a private balcony and boasts panoramic view of the South China Sea or the lush green garden.

Reviewed March 19, 2012

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9.0
Exceptional
Darul from Malaysia
Solo traveler
Deluxe King Room
Stayed 3 nights in January 2012

Place to stay for a treat after hardwork”

Great Location, great hotel facilites

swiss garden hotel kuantan has beautiful set up which provides comfort and plasure for stay. it has a nice room with bathtub toilet/shower room and balcony. it also has several restaurant to choose from serving great food. if you are in for a treat after a hard day work, this is the place to be. swiss garden hotel is located between the town of kuantan and cherating, ideally to business stay or even for a holiday. it facilities, which includes, spa, poolside bar, large swimming pool, tennis court, long beautiful sandy beach with water sports facilities, have more than you can expect. due to its location as well, restaurants and sourvenir shops are nearby as well.

Reviewed February 09, 2012

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9.6
Exceptional
Erda from Malaysia
Couple
Premier Deluxe King Room
Stayed 2 nights in October 2019

Exceptional”

Swiss Garden would always the best choice to stay in Kuantan. Nice beach & clean hotel. Only need to improve on local menu during breakfast to be more tasty. The nasi minyak & kari ayam during saturday breakfast is not at par as in warung. The nasi lemak on Sunday is acceptable, fried mee hoon is good but the kari ikan need to get local taste touch. The room is not sound proof as can hear noise from the pool. Others, the hotel is good choice in Beserah.

Reviewed October 06, 2019

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Dear Erda, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Kind regards, May- L Marcom Manager

Responded October 09, 2019
Swiss-Garden Beach Resort Kuantan
9.0
Exceptional
Chee from Malaysia
Family with young children
Deluxe King Room
Stayed 2 nights in November 2010

simple, relax and enjoyable”

nice scenery around the pool side as having good view of the resort rooms , restaurant and beach
“garden view” as nothing much to view

It was a relaxing trip (thanks for the good weather), 5 family members including me drove up from Johor Bahru to Kuantan, spending a night at Kuala Rompin, we all enjoyed the nice seafood feast at one of the local chinese restaurants. (Must try again in the next trip as the BIG fish head is SO fresh at reasonable price!!!) Welcomed by smile face at reception, the staff are polite and helpful, check in was fast and pleased that all requirement / special requests were met (connecting room, higher floor).. We were also impressed by the our spacious rooms, clean toilets. A little disappointment with “garden view” as nothing much to view. My little boy couldn’t wait to get into his swim wear and rushed down to enjoy kicking and splashing in the swimming pool while my parents enjoying in the “jacuzzi”. Nice scenery around the pool side as having good view of the resort rooms , restaurant and beach. At night, we drove down to one of the nearby seafood restaurants, mmmm…food quite ok, but price…overall a not bad dinner. My boy couldn’t tahan, closed his eyes and fell asleep half way during the dinner, so we drove back directly to the resort and all had a sweet dream on the comfortable beds…… The resort’s served “standard Malaysian buffet breakfast” but food were fresh, especially it’s bakery section and it’s nice nasi lemak. Overall, the trip was simple, relax and enjoyable. We will consider to come back again to the same resort in our next trip!!

Reviewed November 12, 2010

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8.0
Excellent
Siok from Malaysia
Family with young children
Stayed 3 nights in August 2017

Family-friendly and lovely beach”

Our two families (four adults and three kids, ages 4-7) arrived at Swiss Garden after 5pm on check-in day but was told the rooms weren't ready and had to wait another hour or so. I booked the executive deluxe room with a king sized bed and paid for an extra bed yet we were given a twin-room instead. Had to run down to reception and get them to rectify the mistake. Although the room furniture and fixtures are tad shabby (renovations are overdue i think), it is spotless and comfortable for our families. The kids had fun playing at the beach and pool, the games room looks fun but we didn't even have time to check it out. The gym is well equipped with cardio and weight-training machines. Aside from snacks from the pool bar and one dinner, we ate most of our meals at local eateries in Beserah or Kuantan town - plenty of options for fresh seafood, local specialties and good value for money. The Native Batik Village is a good experience for kids to try their hands at batik painting and it's a 5-minute drive from the hotel. We'll consider staying at Swiss-Garden again if we plan another beach holiday in the East Coast.

Reviewed September 04, 2017

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Dear Siok, Warmest Greeting from Swiss Garden Beach Resort, Kuantan!! We are delighted to know that you had an good stay with us here at our resort and certainly look forward to welcoming you back real soon. We will definitely continue to enhance the resort’s facilities and personnel. Please know that, our resort management is constantly improving our services to ensure guest satisfaction. Thank you. Yours sincerely, May L Marcom Manager

Responded March 07, 2018
Swiss-Garden Beach Resort Kuantan
10.0
Exceptional
Amy from Malaysia
Group
Deluxe King Room
Stayed 3 nights in October 2012

Friendly and polite staffs, nice resort and beach”

Private beach, nice location, clean and lovely room, friendly staffs

We was actually made a mistake thinking that this is cherating beach, but it is actually balok beach. At first, we were dissapointed, but later on we found out it is actually the one of the best hotel as when we visited cherating, the beach was very polluted and the hotel there looks very terrible. So, we were really glad we booked the Swiss garden resort and spa. We were lucky enough that day the blossom Chinese restaurant of the Swiss garden hotel was organizing special event -( the wine tasting event), so we had a wonderful experience over there. But the aircon is not cold, I hope the management should fixed it only it will be better.

Reviewed November 06, 2012

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10.0
Exceptional
Hans from Malaysia
Family with young children
Stayed 2 nights in June 2009

Recommended - Swiss Garden Kuantan”

Good beach, restaurant, room
Kids playground didn't have much

We were at Swiss Garden Kuantan in June 2009. Rooms were newly furbished making it a pleasant stay. The beach was easily accessable & suitable for kite flying. Lots of shells on the beach. The hotel had a small booth for the Turtle Sanctuary Cherating so we had the opportunity to release 1 week old baby turtles into the sea! The hotel had a food promo which was simply FABOULOUS. The buffet was wide spread & local dishes were 'kampung' dishes which are not commonly found in hotels & they tasted like home-cooked food.

Reviewed July 08, 2009

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10.0
Exceptional
Yolanda from United Kingdom
Family with teens
Deluxe King Room
Stayed 2 nights in September 2011

Lovely Hotel with great Character”

The Hotel has a unique look and the Pool area facing the sea is great.

My fanily & I are from UK and because I am a Malaysian but have never visited the East Coast I wanted to experience the East Coast so we chose Kuantan. The Swiss Garden Resort was very well recommended by most people that I enquired from and also we had a very good Deal from Agoda.com Your Hotel was excellent & the Food was so so good. The Barbeque Evening Buffet was excellent and the young ones have manged to have a good time at the Club & Arcade. Thank you.

Reviewed September 13, 2011

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8.4
Excellent
Angela from Malaysia
Family with young children
Stayed 2 nights in June 2018

Still the best stay in Kuantan ”

We last visited Swiss Garden Resort Kuantan many years ago and decided to visit again for a quick weekend 3D 2N getaway. Although the hotel is quite an old property but it is very well maintained and most importantly, clean. The rooms and bathroom also looked recently refurbished. It is still the best resort in Kuantan ..... beach front, great pool for adults and kids, pool view bfast deck, many activities organised by the hotel, free shuttle to town (although it’s only a 15-20min drive), etc. Again, we had a great experience and staff were overall very helpful and courteous.

Reviewed June 10, 2018

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Dear Angela, Warmest Greeting from Swiss Garden Beach Resort, Kuantan!! We thank you for your recent stay at our resort and your valuable feedback. Please know that we have informed the respective department with regards to your concerns and delights. We are also very pleased that you get to experience our newly refurbished rooms during your time here with us. We look forward to welcoming you and your family back real soon. Thank you. Yours sincerely, May L Marcom Manager

Responded June 18, 2018
Swiss-Garden Beach Resort Kuantan
9.0
Exceptional
Jasvin from Malaysia
Group
Deluxe King Room
Stayed 2 nights in September 2012

Beautiful Retreat ”

Swimming pool, easy access to the beach

This was my 1st visit to Kuantan and I'm glad I stayed in Swiss Garden. The hotel was easy to locate along the main road. Location was great as there was few restaurants and convenient stores nearby. I got an upgrade to the seaview and asked to extend my stay which the GM of the property did it on behalf of me. The hotel and staff was very nice and helpful. However they were not prepared for the over-flow of guests during the long 3day weekend especially the coffee house, but there was still service with a smile. Overall, i enjoyed my stay and would recommend to travelers who look for great facilities and service oh and not forgetting, easy access to a clean beach at your doorstep.

Reviewed September 19, 2012

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9.6
Exceptional
Jonathan from Malaysia
Couple
Deluxe King Room
Stayed 4 nights in August 2020

Great Choice!”

I have been going to Swiss Garden Beach Resort Kuantan for a number of years. My wife and I love coming here. Its friendly, easy going and relaxing and the proximity to the beach is real plus. The staff are very warm and helpful. Great value for money. I look forward to my next stay!

Reviewed October 04, 2020

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Dear Jonathan, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please be assured that guests’ comfort and well-being are our priority, therefore, our resort Management team will continuously look into enhancing our facilities and services. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you.

Responded October 31, 2020
Swiss-Garden Beach Resort Kuantan
8.0
Excellent
KAPIL from India
Couple
Stayed 1 night in January 2012

Good Hotel but the beach at the hotel not good”

Complete package for married couple with childrens, lot of activities for the children, this hotel has one plus point as it is between Cherating and Teluk Chempadak beach

this was my first visit to kuantan. i stayed in this resort for 1 night and 2 days, had booked the deluxe sea view room. when we entered into the room, we found a fowl smell and also the sea view from the room was not good. we requested for the room change and hotel staff was very friendly to do the change, i appreciate that point, as the resort was full due to chinese new year, but still they considered my request. the room is big and clean with a balcony. the resort is good for the married people who have childrens as it has many activities for the children to enjoy. my main motive was to enjoy the private beach of the hotel, honestly speaking swiss garden resort beach is bit flat, so the water near the beach is not clean, its muddy, you will not enjoy swimming is such water. if you want to enjoy the private beach or a cleaner beach i would suggust to stay near teluk chempadak beach ( hyatt can be considered but its costly then swiss).

Reviewed January 25, 2012

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9.7
Exceptional
TAN from Malaysia
Group
Stayed 1 night in March 2010

Superb getaway”

Easy to locate. Friendly and well-trained reception. Prior booking of seaview non-smoking room granted even tho we were late. Good hotel layout. Access to the beautiful beach well designed.
No basement parking,it was pouring when we arrived so it can be inconvenient. Buffet breakfast quite a hassle coz everyone wants a place fast! I personally can't think of a way to remedy this...

My stay at Swiss garden Kuantan was really comfortable. Seaview facing room was exactly what I had in mind but the swimming pool offered a better diversion! Room is spacious and tastefully decorated. Wifi excellent. Double big for two was firm and large. Hotel staff was well-mannered and well-trained. Lobby cosy and big enough to accommodate many guests. Buffet breakfast quite a hassle coz lots of guests...'kiasu'. I was there at 9am. I suggest to have breakfast at a less congested time eg. 7-8am or 10 am. Service at the chinese restaurant 'The Blossom' courteous but food very slow to come. I actually sympathised with the hungry kids at the next table! Have some sort of shade in the car park in case it rains becoz there's no basement parking. Hope to stay there again.

Reviewed March 22, 2010

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10.0
Exceptional
Kok from Malaysia
Family with young children
Stayed 2 nights in June 2018

Family friendly resort style hotel”

Highly recommended for families. Swiss Garden is a family friendly resort style hotel. They have variety of activities for kids and adults such as colouring, ping pong, mini golf, archery and so on. They are in the midst of renovating their Tupai Kids Club. Swiss Garden will be our first choice if we happen to be in Kuantan again in the near future.

Reviewed June 05, 2018

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Dear Kok, Warmest Greeting from Swiss Garden Beach Resort, Kuantan!! Thank you for taking time to let us know about your delightful experience staying with us. We certainly look forward to welcoming you back real soon. We will definitely continue to enhance the resort’s facilities and personnel. Please know that, our resort management is constantly improving our facilities and services to ensure guest satisfaction. Thank you. Kindest regards, May- Leong – Marcom Manager

Responded June 06, 2018
Swiss-Garden Beach Resort Kuantan
8.0
Excellent
Yat from Singapore
Couple
Deluxe Twin Room
Stayed 1 night in August 2018

Great Resort by the beach”

One of the few quality resorts you can get in Kuantan, at the beach! Sad to say, most of the resorts are now maintained at all in Kuantan. However, Swiss Garden beach Resort has been doing a good job these years. Hotel is clean, almost spotless. Pool facilities are clean, restaurant buffet breakfast is quite a good spread. Overall, its one resort that gives you the maximum pleasurable stay in Kuantan with the sun, sea and sand! I will definitely stay in this resort again.

Reviewed August 12, 2018

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Dear Yat, Warmest Greeting from Swiss Garden Beach Resort, Kuantan!! Thank you for taking time to let us know about your delightful experience staying with us. We are truly glad that you are happy with our facilities. In fact, currently we are enhancing our kid's pool with slides and other lovely features. We certainly look forward to welcoming you back real soon. Please know that, our resort management is constantly improving our facilities and services to ensure guest satisfaction. Thank you. Kindest regards, May- Leong – Marcom Manager

Responded August 15, 2018
Swiss-Garden Beach Resort Kuantan
10.0
Exceptional
chew from Malaysia
Couple
Deluxe King Room
Stayed 2 nights in November 2011

"relaks, lovely hotel room, nice , big, cleans.”

best relaks for use.

i love swiss-garden resort, we stay by relaks, and nice room, so clean, important is good services, (smiles always). 3 time we stay at kuantan, first and second time also 4.5 stars resort, but can't compare with swiss-garden resort. yes, truely i and my husband very like it. thank you so much.

Reviewed December 04, 2011

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8.0
Excellent
Yat from Singapore
Couple
Deluxe Twin Room
Stayed 1 night in August 2018

Nice Resort in Kuantan”

One of the few quality resorts you can get in Kuantan, at the beach! Sad to say, most of the resorts are now maintained at all in Kuantan. However, Swiss Garden beach Resort has been doing a good job these years. Hotel is clean, almost spotless. Pool facilities are clean, restaurant buffet breakfast is quite a good spread. Overall, its one resort that gives you the maximum pleasurable stay in Kuantan with the sun, sea and sand! I will definitely stay in this resort again.

Reviewed August 12, 2018

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Dear Yat, Warmest Greeting from Swiss Garden Beach Resort, Kuantan!! Thank you for taking time to let us know about your delightful experience staying with us. We are truly glad that you are happy with our facilities. In fact, currently we are enhancing our kid's pool with slides and other lovely features. We certainly look forward to welcoming you back real soon. Please know that, our resort management is constantly improving our facilities and services to ensure guest satisfaction. Thank you. Kindest regards, May- Leong – Marcom Manager

Responded August 15, 2018
Swiss-Garden Beach Resort Kuantan
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