2019

Swiss-Garden Beach Resort Kuantan

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Malaysia, 26100 - See map
Free Wi-Fi
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Swiss-Garden Beach Resort Kuantan

"Best place to stay and spend some time near the beach."

Thivakaran - March 3, 2020

Deluxe King Room - Room plan Swiss-Garden Beach Resort Kuantan
Lobby Swiss-Garden Beach Resort Kuantan
Swimming pool [outdoor] Swiss-Garden Beach Resort Kuantan
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See map
Popular landmarks
Natural Batik Village 1.39 km
Pantai Balok 1.39 km
KFC Balok Playground 2.49 km
PSJ 1/16 Park 2.6 km
Balok Night Market 2.76 km
Batu Hitam Beach 2.92 km
Baluk River 5.11 km
Taman Kanak-Kanak Balok Perdana 5.59 km
Basf Chemical Petronas Sdn Bhd 6.15 km
Institute Latihan Perindustrian Kuantan 6.23 km
Nearby landmarks
Pantai Balok 1.39 km
East Coast Mall 11.05 km
Teluk Cempedak Beach 11.22 km
Berjaya Megamall 11.43 km
Taman Esplanade 11.82 km
Masjid Sultan Ahmad Shah 12.71 km
Bukit Pelindung Recreational Forest 12.87 km
Sungai Pandan Waterfall 27.85 km
8.0

Very good

Location rating score

Excellent location
ParkingFREE
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Kuantan every 3 minutes on Agoda.com
Value for money7.6
Distance to city center15 km
Location rating8.0
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport22.1 km

Rooms available at Swiss-Garden Beach Resort Kuantan

Studio Room
Studio Room
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 72 m²/775 ft²
  • Ocean view
  • 1 king bed
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Premier Deluxe King Room
Premier Deluxe King Room
...
  • Room size: 43 m²/463 ft²
  • Sea view
  • 1 king bed
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Premier Deluxe Twin Room
Premier Deluxe Twin Room
...
  • Room size: 43 m²/463 ft²
  • Partial sea view
  • 2 single beds
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Family Room
Family Room
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 2 single beds and 1 king be...
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 single beds
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Deluxe King Room
Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed
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Executive Deluxe King Room
Executive Deluxe King Room
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Executive Deluxe Twin Room
Executive Deluxe Twin Room
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 2 single beds
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Twin Premier
Twin Premier
...
  • Room size: 43 m²/463 ft²
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Frequently asked questions

What time is check-in and check-out at Swiss-Garden Beach Resort Kuantan?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swiss-Garden Beach Resort Kuantan?

Swiss-Garden Beach Resort Kuantan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Swiss-Garden Beach Resort Kuantan also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Swiss-Garden Beach Resort Kuantan has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kuantan with private transportation, the resort can arrange car rental for you.

Is breakfast offered at Swiss-Garden Beach Resort Kuantan?

Wake up to a great continental breakfast at Swiss-Garden Beach Resort Kuantan. There's an additional charge of 41 MYR for adults and 15 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Swiss-Garden Beach Resort Kuantan?

Swiss-Garden Beach Resort Kuantan features 3 on-site restaurants for your dining convenience. Chinese cuisine is available for guests. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Swiss-Garden Beach Resort Kuantan?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Swiss-Garden Beach Resort Kuantan.

Can business events be hosted at Swiss-Garden Beach Resort Kuantan?

On-site venues and convenient event services make Swiss-Garden Beach Resort Kuantan an ideal choice for hosting events such as conferences and meetings. The 5 venues can accommodate up to 180 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Swiss-Garden Beach Resort Kuantan?

Swiss-Garden Beach Resort Kuantan does permit smoking in some areas and is not 100% smoke-free. The resort offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about Swiss-Garden Beach Resort Kuantan

  • 8.0
    Very good

    "Recommended place for family vacation."

    Aziyan

    |

    March 20, 2020

  • 10.0
    Exceptional

    "Beautiful hotel with good maintenance"

    tiong

    |

    March 7, 2020

  • 10.0
    Exceptional

    "Buffet was nice with a great variety."

    Nurhafizah

    |

    March 12, 2020

Property ranking|Compared to 391 Kuantan properties
See all rankings
Room size
50 sqm.
Review score - United States
7.3/10
Room comfort score
7.3/10
Location score
7.9/10
Bigger than
96
%
of Kuantan properties
Better than
95
%
of Kuantan properties
Better than
94
%
of Kuantan properties
Better than
82
%
of Kuantan properties
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Overall rating:
7.7
Very good
10,876 reviews
Cleanliness
7.6
Facilities
7.8
Location
8.0
Read all reviews >
What travelers say they love:
Breakfast was delicious and had ample options.
Iskandar from Singapore
Group
More about Swiss-Garden Beach Resort Kuantan

More about Swiss-Garden Beach Resort Kuantan

Ideally situated on the pristine white sandy beaches of Balok Beach, this hotel is just off the charming east coast town of Kuantan. Swiss-Garden Beach Resort Kuantan provides luxurious accommodation with 304 well appointed and furnished rooms complemented by natural surroundings. Bordered by lush tropical greenery and unspoiled nature, the azure waters of the South China Sea greet you as you head down to the beach. Dining options include the Garden Terrace, Swiss Deli at the Blue Chip Lounge, Malibu Fun Pub, and the Blossom Chinese Restaurant.

Swiss-Garden Beach Resort Kuantan, recently upgraded kiddie’s pool is named Splash. It offers various features including spiral and freeform slides, water sprouting area and tipping bucket surprise. On top of that, the hotel’s outdoor Jacuzzi has also been beautified and renovated into an even more conducive place to relax and rejuvenate.

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Most talked about facilities

Swimming Pool
546 mentions
Beach
522 mentions
Breakfast
488 mentions
Housekeeping
179 mentions

What they offer

10.0
Exceptional

"Many activities for family and friends!"

Mohd

|

February 29, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Halal

Restaurants on site

The Garden Terrace
Cuisine:Asian, International, Local
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Swiss-Garden Beach Resort Kuantan from real guests

Overall rating
7.7
Very good
From 10876 reviews
8.0Location
7.8Facilities
7.8Service
Agoda Reviews (8353)Booking.com Reviews (2523)
Rating via Agoda7.7
/
10
Cleanliness7.6
Facilities7.8
Location8.0
Room comfort and quality7.3
Service7.7
Value for money7.6
High score for Kuantan
Rating
9+ Exceptional (765)
8-9 Excellent (709)
7-8 Very Good (1570)
6-7 Good (789)
<6 Below Expectation (1030)
Time of the year
Mar - May (990)
Jun - Aug (1426)
Sep - Nov (1238)
Dec - Feb (1209)
Don't miss out!Users are booking a place in Kuantan every 3 minutes on Agoda.com
All guests (8353)
All room types
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Show reviews that mention 

Showing 4863 verified guest comments
12345
9.6
Exceptional
Mohd from Malaysia
Family with young children
Stayed 2 nights in June 2019

I will come & stay there every year.”

Well, it's been 4 years that we celebrated Hari Raya by staying in hotels. I dunno, we're weird like that. This year we decided i need some "angin pantai" would be nice. And truth be told, my wife remarked that i seem to be a lot calmer at Swiss Garden Kuantan. That place is Balok's best kept secret. We've stayed in accommodations near & far, and this is the 1st time i feel welcomed by all levels of staff. And this is the first time i 'trouble' myself to write hotel reviews. They seem to be well trained, you can feel the "ikhlas" when they're communicating. See you again next year, or maybe i'll be naughty & book a room by end of this year 😊 Some points: Friendly staff - Abu Bakar & Mazlinda Continous wind - i felt calmness The beach Satar at Kuala Kemaman Breakfast at Beserah Lemang at Kijal Room cozy with dimmer Kids love love love the pool Kids club is heaven at the 7th level

Reviewed June 08, 2019

Dear Mohd, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! We are delighted to know that you and your family had a good time with us. It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Kind regards, May- L Marcom Manager

Responded June 12, 2019
Swiss-Garden Beach Resort Kuantan
10.0
Exceptional
choon from Malaysia
Couple
Deluxe King Room
Stayed 1 night in January 2020

Thanks for the memory Swiss Garden”

First of all, we’d like to thank Swiss Garden on the upgrade of our room. The premium deluxe king was perfect. The room was luxurious and clean, but what we liked the most was the smell that emanated from the wooden wall that welcomed us as we opened the door. There’s something very je ne sais quoi about that scent - maybe it is called memory. Breakfast was excellent especially the nasi lemak and the curry sauce that went with the noodles tasted just as I’d like them to be. The only setback was i couldnt find nasi dagang which i had been hoping for on the whole journey there. The pool was marvelous and splendid for kids. And the beach just to die for. My partner and i had many great photos taken at the beach. Last but not least, the staffs were extremely helpful and warm. Swiss Garden is definitely worth considering for a short trip to Kuantan.

Reviewed January 26, 2020

Dear Choon, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Kind regards, May- Leong Marcom Manager

Responded February 10, 2020
Swiss-Garden Beach Resort Kuantan
9.6
Exceptional
Nazrul from Malaysia
Family with young children
Deluxe Twin Room
Stayed 1 night in November 2019

Best resort hotel in Kuantan”

This is first time i have stay at Swiss Garden Beach Resort Kuantan after Swiss Garden Residence. 1. The room quite nice but i could be more attractive if there is a carpet. My kids enjoy the bathtub. 8/10 2. Breakfast are awesome. Various variety. 8/10 3. Swimming pool are awesome. 9/10 4. Facilities room (Youth Room something like that). This is super awesome! You can let your kids play on indoor playground and some more with Lego and many more toys. 10/10 5. Enjoy beautiful beach scenery, clean and peaceful. 10/10

Reviewed November 07, 2019

Dear Nazrul, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Kind regards, May- Leong Marcom Manager

Responded November 12, 2019
Swiss-Garden Beach Resort Kuantan
8.0
Excellent
Ali from Malaysia
Family with young children
Family Room
Stayed 1 night in March 2012

Lovely hotel and service with a smile”

Swiss-Garden Resort & Spa Kuantan Pahang Malaysia is a world-class beach resort located on the pristine shoreline of eastern Peninsular Malaysia. Idyllic and charming, this coconut-swaying paradise fronts the azure waters of the South China Sea. With luxurious accommodations, excellent facilities, attentive service and true Malaysian hospitality, every guest of ours can expect to be treated like royalty. Holidaymakers and business travelers alike will find the Swiss-Garden Resort & Spa Kuantan, Pahang Malaysia an unforgettable experience. Swiss-Garden Resort & Spa Kuantan, Pahang Malaysia comes with 304 well appointed guestrooms. The rooms comprises of 111 Deluxe Garden View, 134 Deluxe Sea-View, 23 Family Suites, 16 Studio Rooms and 20 Executives Suites. A harmonious blend of contemporary design, the Resort's elegantly refurbished guest accommodation in subtle earthy tones combined with exclusively designed soft furnishings create a unique atmosphere and perfect balance between luxury and homely familiarity. Facilities in all rooms include a long bath with a built-in shower, king-size or twin beds, individually controlled air conditioning, satellite TV, broadband internet connection, safe, mini-bar and coffee & tea making facilities. Each room has a private balcony and boasts panoramic view of the South China Sea or the lush green garden.

Reviewed March 19, 2012
9.0
Exceptional
Darul from Malaysia
Solo traveler
Deluxe King Room
Stayed 3 nights in January 2012

Place to stay for a treat after hardwork”

Great Location, great hotel facilites

swiss garden hotel kuantan has beautiful set up which provides comfort and plasure for stay. it has a nice room with bathtub toilet/shower room and balcony. it also has several restaurant to choose from serving great food. if you are in for a treat after a hard day work, this is the place to be. swiss garden hotel is located between the town of kuantan and cherating, ideally to business stay or even for a holiday. it facilities, which includes, spa, poolside bar, large swimming pool, tennis court, long beautiful sandy beach with water sports facilities, have more than you can expect. due to its location as well, restaurants and sourvenir shops are nearby as well.

Reviewed February 09, 2012
9.6
Exceptional
Erda from Malaysia
Couple
Premier Deluxe King Room
Stayed 2 nights in October 2019

Exceptional”

Swiss Garden would always the best choice to stay in Kuantan. Nice beach & clean hotel. Only need to improve on local menu during breakfast to be more tasty. The nasi minyak & kari ayam during saturday breakfast is not at par as in warung. The nasi lemak on Sunday is acceptable, fried mee hoon is good but the kari ikan need to get local taste touch. The room is not sound proof as can hear noise from the pool. Others, the hotel is good choice in Beserah.

Reviewed October 06, 2019

Dear Erda, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Kind regards, May- L Marcom Manager

Responded October 09, 2019
Swiss-Garden Beach Resort Kuantan
9.0
Exceptional
Chee from Malaysia
Family with young children
Deluxe King Room
Stayed 2 nights in November 2010

simple, relax and enjoyable”

nice scenery around the pool side as having good view of the resort rooms , restaurant and beach
“garden view” as nothing much to view

It was a relaxing trip (thanks for the good weather), 5 family members including me drove up from Johor Bahru to Kuantan, spending a night at Kuala Rompin, we all enjoyed the nice seafood feast at one of the local chinese restaurants. (Must try again in the next trip as the BIG fish head is SO fresh at reasonable price!!!) Welcomed by smile face at reception, the staff are polite and helpful, check in was fast and pleased that all requirement / special requests were met (connecting room, higher floor).. We were also impressed by the our spacious rooms, clean toilets. A little disappointment with “garden view” as nothing much to view. My little boy couldn’t wait to get into his swim wear and rushed down to enjoy kicking and splashing in the swimming pool while my parents enjoying in the “jacuzzi”. Nice scenery around the pool side as having good view of the resort rooms , restaurant and beach. At night, we drove down to one of the nearby seafood restaurants, mmmm…food quite ok, but price…overall a not bad dinner. My boy couldn’t tahan, closed his eyes and fell asleep half way during the dinner, so we drove back directly to the resort and all had a sweet dream on the comfortable beds…… The resort’s served “standard Malaysian buffet breakfast” but food were fresh, especially it’s bakery section and it’s nice nasi lemak. Overall, the trip was simple, relax and enjoyable. We will consider to come back again to the same resort in our next trip!!

Reviewed November 12, 2010
8.0
Excellent
Siok from Malaysia
Family with young children
Stayed 3 nights in August 2017

Family-friendly and lovely beach”

Our two families (four adults and three kids, ages 4-7) arrived at Swiss Garden after 5pm on check-in day but was told the rooms weren't ready and had to wait another hour or so. I booked the executive deluxe room with a king sized bed and paid for an extra bed yet we were given a twin-room instead. Had to run down to reception and get them to rectify the mistake. Although the room furniture and fixtures are tad shabby (renovations are overdue i think), it is spotless and comfortable for our families. The kids had fun playing at the beach and pool, the games room looks fun but we didn't even have time to check it out. The gym is well equipped with cardio and weight-training machines. Aside from snacks from the pool bar and one dinner, we ate most of our meals at local eateries in Beserah or Kuantan town - plenty of options for fresh seafood, local specialties and good value for money. The Native Batik Village is a good experience for kids to try their hands at batik painting and it's a 5-minute drive from the hotel. We'll consider staying at Swiss-Garden again if we plan another beach holiday in the East Coast.

Reviewed September 04, 2017

Dear Siok, Warmest Greeting from Swiss Garden Beach Resort, Kuantan!! We are delighted to know that you had an good stay with us here at our resort and certainly look forward to welcoming you back real soon. We will definitely continue to enhance the resort’s facilities and personnel. Please know that, our resort management is constantly improving our services to ensure guest satisfaction. Thank you. Yours sincerely, May L Marcom Manager

Responded March 07, 2018
Swiss-Garden Beach Resort Kuantan
10.0
Exceptional
Amy from Malaysia
Group
Deluxe King Room
Stayed 3 nights in October 2012

Friendly and polite staffs, nice resort and beach”

Private beach, nice location, clean and lovely room, friendly staffs

We was actually made a mistake thinking that this is cherating beach, but it is actually balok beach. At first, we were dissapointed, but later on we found out it is actually the one of the best hotel as when we visited cherating, the beach was very polluted and the hotel there looks very terrible. So, we were really glad we booked the Swiss garden resort and spa. We were lucky enough that day the blossom Chinese restaurant of the Swiss garden hotel was organizing special event -( the wine tasting event), so we had a wonderful experience over there. But the aircon is not cold, I hope the management should fixed it only it will be better.

Reviewed November 06, 2012
10.0
Exceptional
Hans from Malaysia
Family with young children
Stayed 2 nights in June 2009

Recommended - Swiss Garden Kuantan”

Good beach, restaurant, room
Kids playground didn't have much

We were at Swiss Garden Kuantan in June 2009. Rooms were newly furbished making it a pleasant stay. The beach was easily accessable & suitable for kite flying. Lots of shells on the beach. The hotel had a small booth for the Turtle Sanctuary Cherating so we had the opportunity to release 1 week old baby turtles into the sea! The hotel had a food promo which was simply FABOULOUS. The buffet was wide spread & local dishes were 'kampung' dishes which are not commonly found in hotels & they tasted like home-cooked food.

Reviewed July 08, 2009
10.0
Exceptional
Yolanda from United Kingdom
Family with teens
Deluxe King Room
Stayed 2 nights in September 2011

Lovely Hotel with great Character”

The Hotel has a unique look and the Pool area facing the sea is great.

My fanily & I are from UK and because I am a Malaysian but have never visited the East Coast I wanted to experience the East Coast so we chose Kuantan. The Swiss Garden Resort was very well recommended by most people that I enquired from and also we had a very good Deal from Agoda.com Your Hotel was excellent & the Food was so so good. The Barbeque Evening Buffet was excellent and the young ones have manged to have a good time at the Club & Arcade. Thank you.

Reviewed September 13, 2011
8.4
Excellent
Angela from Malaysia
Family with young children
Family Room
Stayed 2 nights in June 2018

Still the best stay in Kuantan ”

We last visited Swiss Garden Resort Kuantan many years ago and decided to visit again for a quick weekend 3D 2N getaway. Although the hotel is quite an old property but it is very well maintained and most importantly, clean. The rooms and bathroom also looked recently refurbished. It is still the best resort in Kuantan ..... beach front, great pool for adults and kids, pool view bfast deck, many activities organised by the hotel, free shuttle to town (although it’s only a 15-20min drive), etc. Again, we had a great experience and staff were overall very helpful and courteous.

Reviewed June 10, 2018

Dear Angela, Warmest Greeting from Swiss Garden Beach Resort, Kuantan!! We thank you for your recent stay at our resort and your valuable feedback. Please know that we have informed the respective department with regards to your concerns and delights. We are also very pleased that you get to experience our newly refurbished rooms during your time here with us. We look forward to welcoming you and your family back real soon. Thank you. Yours sincerely, May L Marcom Manager

Responded June 18, 2018
Swiss-Garden Beach Resort Kuantan
9.0
Exceptional
Jasvin from Malaysia
Group
Deluxe King Room
Stayed 2 nights in September 2012

Beautiful Retreat ”

Swimming pool, easy access to the beach

This was my 1st visit to Kuantan and I'm glad I stayed in Swiss Garden. The hotel was easy to locate along the main road. Location was great as there was few restaurants and convenient stores nearby. I got an upgrade to the seaview and asked to extend my stay which the GM of the property did it on behalf of me. The hotel and staff was very nice and helpful. However they were not prepared for the over-flow of guests during the long 3day weekend especially the coffee house, but there was still service with a smile. Overall, i enjoyed my stay and would recommend to travelers who look for great facilities and service oh and not forgetting, easy access to a clean beach at your doorstep.

Reviewed September 19, 2012
9.6
Exceptional
Jonathan from Malaysia
Couple
Deluxe King Room
Stayed 4 nights in August 2020

Great Choice!”

I have been going to Swiss Garden Beach Resort Kuantan for a number of years. My wife and I love coming here. Its friendly, easy going and relaxing and the proximity to the beach is real plus. The staff are very warm and helpful. Great value for money. I look forward to my next stay!

Reviewed October 04, 2020

Dear Jonathan, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please be assured that guests’ comfort and well-being are our priority, therefore, our resort Management team will continuously look into enhancing our facilities and services. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you.

Responded October 31, 2020
Swiss-Garden Beach Resort Kuantan
8.0
Excellent
KAPIL from India
Couple
Stayed 1 night in January 2012

Good Hotel but the beach at the hotel not good”

Complete package for married couple with childrens, lot of activities for the children, this hotel has one plus point as it is between Cherating and Teluk Chempadak beach

this was my first visit to kuantan. i stayed in this resort for 1 night and 2 days, had booked the deluxe sea view room. when we entered into the room, we found a fowl smell and also the sea view from the room was not good. we requested for the room change and hotel staff was very friendly to do the change, i appreciate that point, as the resort was full due to chinese new year, but still they considered my request. the room is big and clean with a balcony. the resort is good for the married people who have childrens as it has many activities for the children to enjoy. my main motive was to enjoy the private beach of the hotel, honestly speaking swiss garden resort beach is bit flat, so the water near the beach is not clean, its muddy, you will not enjoy swimming is such water. if you want to enjoy the private beach or a cleaner beach i would suggust to stay near teluk chempadak beach ( hyatt can be considered but its costly then swiss).

Reviewed January 25, 2012
9.7
Exceptional
TAN from Malaysia
Group
Stayed 1 night in March 2010

Superb getaway”

Easy to locate. Friendly and well-trained reception. Prior booking of seaview non-smoking room granted even tho we were late. Good hotel layout. Access to the beautiful beach well designed.
No basement parking,it was pouring when we arrived so it can be inconvenient. Buffet breakfast quite a hassle coz everyone wants a place fast! I personally can't think of a way to remedy this...

My stay at Swiss garden Kuantan was really comfortable. Seaview facing room was exactly what I had in mind but the swimming pool offered a better diversion! Room is spacious and tastefully decorated. Wifi excellent. Double big for two was firm and large. Hotel staff was well-mannered and well-trained. Lobby cosy and big enough to accommodate many guests. Buffet breakfast quite a hassle coz lots of guests...'kiasu'. I was there at 9am. I suggest to have breakfast at a less congested time eg. 7-8am or 10 am. Service at the chinese restaurant 'The Blossom' courteous but food very slow to come. I actually sympathised with the hungry kids at the next table! Have some sort of shade in the car park in case it rains becoz there's no basement parking. Hope to stay there again.

Reviewed March 22, 2010
10.0
Exceptional
Kok from Malaysia
Family with young children
Stayed 2 nights in June 2018

Family friendly resort style hotel”

Highly recommended for families. Swiss Garden is a family friendly resort style hotel. They have variety of activities for kids and adults such as colouring, ping pong, mini golf, archery and so on. They are in the midst of renovating their Tupai Kids Club. Swiss Garden will be our first choice if we happen to be in Kuantan again in the near future.

Reviewed June 05, 2018

Dear Kok, Warmest Greeting from Swiss Garden Beach Resort, Kuantan!! Thank you for taking time to let us know about your delightful experience staying with us. We certainly look forward to welcoming you back real soon. We will definitely continue to enhance the resort’s facilities and personnel. Please know that, our resort management is constantly improving our facilities and services to ensure guest satisfaction. Thank you. Kindest regards, May- Leong – Marcom Manager

Responded June 06, 2018
Swiss-Garden Beach Resort Kuantan
8.0
Excellent
Yat from Singapore
Couple
Deluxe Twin Room
Stayed 1 night in August 2018

Great Resort by the beach”

One of the few quality resorts you can get in Kuantan, at the beach! Sad to say, most of the resorts are now maintained at all in Kuantan. However, Swiss Garden beach Resort has been doing a good job these years. Hotel is clean, almost spotless. Pool facilities are clean, restaurant buffet breakfast is quite a good spread. Overall, its one resort that gives you the maximum pleasurable stay in Kuantan with the sun, sea and sand! I will definitely stay in this resort again.

Reviewed August 12, 2018

Dear Yat, Warmest Greeting from Swiss Garden Beach Resort, Kuantan!! Thank you for taking time to let us know about your delightful experience staying with us. We are truly glad that you are happy with our facilities. In fact, currently we are enhancing our kid's pool with slides and other lovely features. We certainly look forward to welcoming you back real soon. Please know that, our resort management is constantly improving our facilities and services to ensure guest satisfaction. Thank you. Kindest regards, May- Leong – Marcom Manager

Responded August 15, 2018
Swiss-Garden Beach Resort Kuantan
10.0
Exceptional
chew from Malaysia
Couple
Deluxe King Room
Stayed 2 nights in November 2011

"relaks, lovely hotel room, nice , big, cleans.”

best relaks for use.

i love swiss-garden resort, we stay by relaks, and nice room, so clean, important is good services, (smiles always). 3 time we stay at kuantan, first and second time also 4.5 stars resort, but can't compare with swiss-garden resort. yes, truely i and my husband very like it. thank you so much.

Reviewed December 04, 2011
8.0
Excellent
Yat from Singapore
Couple
Deluxe Twin Room
Stayed 1 night in August 2018

Nice Resort in Kuantan”

One of the few quality resorts you can get in Kuantan, at the beach! Sad to say, most of the resorts are now maintained at all in Kuantan. However, Swiss Garden beach Resort has been doing a good job these years. Hotel is clean, almost spotless. Pool facilities are clean, restaurant buffet breakfast is quite a good spread. Overall, its one resort that gives you the maximum pleasurable stay in Kuantan with the sun, sea and sand! I will definitely stay in this resort again.

Reviewed August 12, 2018

Dear Yat, Warmest Greeting from Swiss Garden Beach Resort, Kuantan!! Thank you for taking time to let us know about your delightful experience staying with us. We are truly glad that you are happy with our facilities. In fact, currently we are enhancing our kid's pool with slides and other lovely features. We certainly look forward to welcoming you back real soon. Please know that, our resort management is constantly improving our facilities and services to ensure guest satisfaction. Thank you. Kindest regards, May- Leong – Marcom Manager

Responded August 15, 2018
Swiss-Garden Beach Resort Kuantan
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