This property is in high demand!
45 travelers have booked today.
At Swiss-Garden Beach Resort Kuantan, enjoy a seaside sanctuary with private beach access and stunning views. Engage in sandcastle building, beach yoga, cultural shows, and sunset cocktails for an unforgettable escape. Nestled in Beserah, Kuantan, the resort offers serene beaches and vibrant seafood markets. Enjoy a pool with scenic views, a modern sauna, and rooms with WiFi and private balconies. Nearby, unwind at Pantai Balok with its pristine waves and sands. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Great Breakfast
Great View
Great food & dining
Private beach
Free Wi-Fi in all rooms!
Private beach
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
45 travelers have booked today.
Based on 18,326 verified reviews
8.4
8.3
8.3
8.1
8.0
7.3
Location rating score
Value for money | 8.0 |
Distance to city center | 15 km |
Location rating | 8.4 |
Nearest airport | Sultan Haji Ahmad Shah Airport (KUA) |
Distance to airport | 22.1 km |
Does Swiss-Garden Beach Resort Kuantan have a swimming pool?
While relaxing at Swiss-Garden Beach Resort Kuantan, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.
Does Swiss-Garden Beach Resort Kuantan provide laundry services?
Yes! Swiss-Garden Beach Resort Kuantan offers laundry service at your disposal for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.
What is the average travel time to the closest airport from Swiss-Garden Beach Resort Kuantan?
The average travel time to get from Swiss-Garden Beach Resort Kuantan to the airport is 25 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.
What are the property's policies for children's bedding at Swiss-Garden Beach Resort Kuantan?
Swiss-Garden Beach Resort Kuantan's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many floors does Swiss-Garden Beach Resort Kuantan have?
Swiss-Garden Beach Resort Kuantan has a total of 4 floors.
In which languages can Swiss-Garden Beach Resort Kuantan's staff members communicate?
Swiss-Garden Beach Resort Kuantan can speak in 4 languages and supports well-known languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What payment options are accepted at Swiss-Garden Beach Resort Kuantan?
Swiss-Garden Beach Resort Kuantan accepts up to 4, with payment card options such as Visa, American Express, and MasterCard.
What is the verified guest review consensus about Swiss-Garden Beach Resort Kuantan's wellness amenities?
63.0% of our past guest evaluations have given a positive review and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Swiss-Garden Beach Resort Kuantan down in the review section.
What is the average rating that verified Group travelers have given to Swiss-Garden Beach Resort Kuantan?
Past group travelers that have stayed at this property have given Swiss-Garden Beach Resort Kuantan an average rating of 8.0. You can look up more comprehensive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
What are popular attractions near Swiss-Garden Beach Resort Kuantan?
Swiss-Garden Beach Resort Kuantan’s location in the Beserah neighborhood makes it close to famous destinations including Pantai Balok.
What time is check-in and check-out at Swiss-Garden Beach Resort Kuantan?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.
Can special events be hosted at Swiss-Garden Beach Resort Kuantan?
This property has an indoor venue for your special get together. Large events and parties such as weddings can be hosted at Swiss-Garden Beach Resort Kuantan.
Experience Tranquility at Swiss-Garden Beach Resort Kuantan
Nestled along the pristine shores of Kuantan, Malaysia, Swiss-Garden Beach Resort Kuantan offers a tranquil escape for those seeking a beachfront getaway. With its stunning architecture and lush tropical surroundings, this 4-star hotel is the perfect destination for both leisure and business travelers. Built in 1998, the hotel boasts 304 well-appointed rooms, ensuring a comfortable and enjoyable stay for every guest.
Conveniently located just 25 minutes away from the airport, Swiss-Garden Beach Resort Kuantan offers easy access to the city's main attractions while providing a peaceful retreat away from the hustle and bustle. Situated 15 kilometers from the city center, guests can enjoy the best of both worlds - the serenity of the beach and the vibrant energy of Kuantan.
Check-in at Swiss-Garden Beach Resort Kuantan begins at 04:00 PM, allowing guests ample time to settle in and start their vacation. The hotel's check-out time is until 12:00 PM, giving guests a leisurely morning to enjoy breakfast and prepare for their departure. Families traveling with children between the ages of 5 to 11 will be delighted to know that they can stay free of charge, making this resort an ideal choice for a memorable family vacation.
Unwind and Indulge in Exciting Entertainment Facilities at Swiss-Garden Beach Resort Kuantan
Swiss-Garden Beach Resort Kuantan offers a wide range of entertainment facilities that cater to every guest's desires. Whether you are seeking relaxation or excitement, this resort has it all.
Indulge in a shopping spree at the on-site shops, where you can find a variety of items to suit your taste. From trendy fashion pieces to unique souvenirs, you'll be spoilt for choice. After a day of exploring, head to the bar and unwind with a refreshing drink in hand. The bar offers a relaxed atmosphere and a wide selection of beverages, perfect for socializing or enjoying a quiet evening.
For those seeking ultimate relaxation, the sauna and spa facilities are a must-visit. Rejuvenate your body and mind as you indulge in a variety of treatments and therapies. The skilled therapists will ensure you leave feeling refreshed and revitalized.
If you prefer outdoor activities, take a stroll through the beautiful garden and soak in the serene ambiance. The well-maintained garden provides a peaceful escape from the hustle and bustle of everyday life. Don't forget to visit the gift/souvenir shop to bring back a piece of the resort's charm as a memento of your stay.
Swiss-Garden Beach Resort Kuantan offers an array of entertainment facilities that will leave you entertained and pampered throughout your stay.
Unwind and Stay Active at Swiss-Garden Beach Resort Kuantan's Sports Facilities
At Swiss-Garden Beach Resort Kuantan, guests can enjoy a wide range of sports facilities that cater to both relaxation and fitness enthusiasts. Start your day with an invigorating workout at the state-of-the-art fitness center, equipped with modern exercise machines and free weights. Whether you prefer cardio exercises or strength training, this fitness center has everything you need to maintain your fitness routine while on vacation.
After your workout, take a refreshing dip in the outdoor pool, surrounded by lush tropical gardens. The pool offers a tranquil oasis where you can swim laps or simply relax on the sun loungers. For those looking to soak up the sun and enjoy the stunning beach views, the resort also boasts a private beach. Feel the soft sand between your toes as you take leisurely walks along the shore or unwind with a book under the shade of a beach umbrella.
To quench your thirst and satisfy your cravings, the poolside bar offers a variety of refreshing beverages and light snacks. Grab a drink and lounge by the pool, enjoying the warm Malaysian weather. With a free fitness center, inviting outdoor pool, private beach, and poolside bar, Swiss-Garden Beach Resort Kuantan ensures that guests have access to a range of sports facilities to make their stay both relaxing and active.
Convenience at Your Fingertips: Swiss-Garden Beach Resort Kuantan's Top-notch Facilities
Swiss-Garden Beach Resort Kuantan in Kuantan, Malaysia, offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. From laundry service to room service, this resort has got you covered. With the laundry service available, you can easily keep your clothes fresh and clean throughout your stay without any worries. If you prefer to dine in the comfort of your room, the room service is at your disposal, ready to deliver delicious meals right to your doorstep.
For the safety of your valuables, Swiss-Garden Beach Resort Kuantan provides safety deposit boxes, allowing you to securely store your belongings. The friendly and attentive concierge staff is also available to assist you with any queries or requests you may have, ensuring a seamless experience during your stay. Stay connected with the complimentary Wi-Fi in public areas or in the privacy of your own room with the Free Wi-Fi available throughout the resort.
For those who enjoy smoking, there is a designated smoking area provided. If you need any clothing items cleaned, the dry cleaning service is available to take care of your needs. Luggage storage is also available, allowing you to explore the area without worrying about your belongings. Additionally, the convenience store on-site provides a range of essentials, making it easy to purchase any items you may have forgotten or need during your stay. With daily housekeeping, you can expect a clean and tidy room every day, ensuring a comfortable and relaxing environment. Swiss-Garden Beach Resort Kuantan truly prioritizes convenience and aims to provide a seamless and enjoyable stay for all its guests.
Convenient Transport Facilities at Swiss-Garden Beach Resort Kuantan
At Swiss-Garden Beach Resort Kuantan, guests can enjoy a range of convenient transport facilities to make their stay hassle-free. The resort offers valet parking services, allowing guests to simply hand over their keys and have their vehicles parked securely. For guests who prefer to drive themselves, there is a spacious car park onsite, ensuring ample parking space for everyone. What's even better is that the car park is free of charge, providing added convenience and savings for guests.
For those who don't have their own vehicle, Swiss-Garden Beach Resort Kuantan also offers car hire services. This allows guests to easily explore the beautiful city of Kuantan and its surrounding areas at their own pace. Whether it's a day trip to the nearby attractions or a leisurely drive along the scenic coastal roads, having a car at your disposal gives you the freedom to create your own itinerary. With these transport facilities, Swiss-Garden Beach Resort Kuantan ensures that guests have a seamless and enjoyable experience throughout their stay.
Relax and Unwind in Comfort at Swiss-Garden Beach Resort Kuantan
Indulge in a luxurious stay at Swiss-Garden Beach Resort Kuantan, where every room is equipped with top-notch facilities to ensure your utmost comfort and convenience. Step into your private oasis and be greeted by refreshing air conditioning, allowing you to escape the tropical heat of Kuantan. Stay updated with the latest news with a complimentary daily newspaper, perfect for staying in touch with the world while enjoying your vacation.
For your entertainment needs, each room features in-house movies, providing a wide selection of films to enjoy during your downtime. Get ready for a day of exploring or attending business meetings with the provided hair dryer, ensuring that you look your best. Sit back and relax in front of the television, offering a variety of channels to cater to your preferences. Quench your thirst with the well-stocked mini bar, offering a selection of refreshing beverages.
Take in the breathtaking views of the surroundings from your own private balcony or terrace, providing the perfect spot to unwind and soak up the tropical ambiance. Stay connected with the world with satellite/cable TV, offering a range of international channels. With these exceptional room facilities, Swiss-Garden Beach Resort Kuantan guarantees a comfortable and enjoyable stay for all guests.
Indulge in a Culinary Delight at Swiss-Garden Beach Resort Kuantan
At Swiss-Garden Beach Resort Kuantan, dining is not just a necessity, but a delightful experience that will tantalize your taste buds. With a variety of dining facilities available, you are sure to find something to suit your cravings.
Start your day off right with a scrumptious breakfast buffet at the hotel's coffee shop. Indulge in a wide selection of local and international dishes, freshly baked pastries, and a range of refreshing beverages. The coffee shop provides a cozy and relaxed atmosphere, perfect for enjoying a leisurely meal.
For those looking for a more formal dining experience, the hotel's restaurant offers a diverse menu that caters to all palates. From local delicacies to international favorites, you can savor a culinary journey like no other. The restaurant's elegant ambiance and attentive service create the perfect setting for a memorable dining experience.
If you prefer dining in the comfort of your own room, the hotel offers room service, ensuring that you can enjoy a delicious meal without leaving the comfort of your accommodation. Whether you're craving a late-night snack or a full-course dinner, the room service menu has something to satisfy every craving.
For guests with specific dietary requirements, Swiss-Garden Beach Resort Kuantan also features a halal restaurant. Serving a range of halal-certified dishes, this restaurant provides a safe and inclusive dining experience for all guests.
With daily housekeeping services, you can rest assured that the dining facilities are kept clean and well-maintained at all times. So, whether you're enjoying a leisurely breakfast, indulging in a delectable dinner, or ordering room service, you can expect a high standard of cleanliness and hygiene.
At Swiss-Garden Beach Resort Kuantan, dining is not just a meal, but an experience that will leave you craving for more. So, come and embark on a culinary journey like no other and let your taste buds be delighted at this exceptional resort.
Luxurious and Spacious Rooms at Swiss-Garden Beach Resort Kuantan
Indulge in the comfort and elegance of Swiss-Garden Beach Resort Kuantan's exquisite room offerings. With a variety of options to suit every traveler's needs, this beachfront resort promises a delightful stay in Kuantan, Malaysia.
Choose from the Deluxe King Room or Deluxe Twin Room, both spanning 40 square meters of space. The Deluxe King Room features a plush king bed, while the Deluxe Twin Room offers two cozy single beds. For those seeking a little extra luxury, the Executive Suite awaits, boasting a generous 72 square meters of space and a lavish king bed.
Families will find the perfect retreat in the spacious Family Room, spanning 62 square meters and offering the flexibility of two single beds or one king bed. If you're looking for a touch of sophistication, the Premier Deluxe King Room and Premier Deluxe Twin Room are ideal choices, each offering 43 square meters of space and a comfortable bed.
Booking your stay at Swiss-Garden Beach Resort Kuantan through Agoda ensures that you not only get the best prices but also a hassle-free experience. With Agoda's easy-to-use platform, you can browse and compare room options, read reviews from previous guests, and make secure reservations with just a few clicks. So why wait? Book your dream getaway today and experience the ultimate in comfort and convenience at Swiss-Garden Beach Resort Kuantan.
Discover the Tranquil Charm of Beserah in Kuantan, Malaysia
Nestled along the pristine coastline of Kuantan, Malaysia, Beserah is a hidden gem that offers a tranquil escape from the bustling city life. With its untouched beaches, lush greenery, and traditional fishing village charm, Beserah is a paradise for nature lovers and those seeking a peaceful retreat.
The highlight of Beserah is its beautiful sandy beaches, where visitors can unwind and soak up the sun while enjoying the gentle breeze from the South China Sea. The crystal-clear waters are perfect for swimming, snorkeling, and even fishing. Take a leisurely stroll along the shore and witness the breathtaking sunrise or sunset, painting the sky with vibrant hues of orange and pink.
Beserah is also known for its traditional fishing village, where you can witness the local fishermen bringing in their daily catch and experience the authentic way of life. Explore the colorful fishing boats, visit the fish market, and savor the freshest seafood at the local restaurants. Immerse yourself in the rich cultural heritage of the village by engaging in traditional activities such as batik painting and kite flying.
For nature enthusiasts, Beserah offers a range of outdoor activities. Embark on a jungle trekking adventure through the nearby rainforest, where you can discover a variety of flora and fauna. Don't miss the opportunity to visit the nearby Cherating Turtle Sanctuary, where you can witness the nesting and hatching process of endangered sea turtles.
Whether you're seeking relaxation, adventure, or cultural experiences, Beserah in Kuantan, Malaysia has it all. Escape to this idyllic paradise and indulge in the beauty of nature and local traditions at Swiss-Garden Beach Resort Kuantan.
Convenient Transportation from the Nearest Airports to Swiss-Garden Beach Resort Kuantan
Swiss-Garden Beach Resort Kuantan is a stunning beachfront property located in Beserah, Kuantan, Malaysia. Traveling to the resort from the nearest airports is a breeze, ensuring a seamless start to your tropical getaway.
If you are arriving at Sultan Ahmad Shah Airport (KUA), the most convenient way to reach Swiss-Garden Beach Resort Kuantan is by taxi. The resort is approximately 30 kilometers away from the airport, and the taxi ride takes around 40 minutes, depending on traffic conditions. Taxis are readily available at the airport, and it is recommended to negotiate the fare before getting in. Alternatively, you can also arrange for a private transfer through the resort for a hassle-free journey.
Another option is to fly into Kuala Lumpur International Airport (KLIA), which is the main international gateway to Malaysia. From KLIA, you can either take a domestic flight to Sultan Ahmad Shah Airport (KUA) or opt for a comfortable bus journey. Several bus operators provide direct services from KLIA to Kuantan, and the journey takes approximately 3 to 4 hours. Once you reach Kuantan, you can easily hire a taxi or arrange for a transfer to Swiss-Garden Beach Resort Kuantan.
Discover the Natural Beauty and Family-Friendly Attractions Near Swiss-Garden Beach Resort Kuantan
Nestled along the stunning coastline of Kuantan, Swiss-Garden Beach Resort offers a prime location with several exciting landmarks and attractions nearby. One of the highlights is Batu Hitam Beach, located just a short distance from the resort. This picturesque beach is known for its unique black sand, creating a striking contrast against the turquoise waters. Whether you're looking to relax under the sun, take a leisurely stroll along the shore, or indulge in thrilling water sports, Batu Hitam Beach offers something for everyone.
For families traveling with little ones, Taman Kanak-Kanak and PSJ 1/16 Park are must-visit destinations. Taman Kanak-Kanak is a charming children's park that features a playground, colorful sculptures, and plenty of open space for kids to run around and play. PSJ 1/16 Park, on the other hand, offers a serene setting with lush greenery, perfect for picnics or a peaceful walk amidst nature.
If you're in need of some retail therapy or simply want to stock up on essentials, TMG Mart Batu Hitam is conveniently located nearby. This well-stocked supermarket offers a wide range of groceries, household items, and snacks, ensuring that you have everything you need during your stay. For those seeking adventure and breathtaking views, a visit to Bukit Pelindung is highly recommended. This hilltop offers panoramic vistas of the surrounding landscape, making it a popular spot for hiking and photography enthusiasts.
With such a variety of natural beauty and family-friendly attractions in close proximity, Swiss-Garden Beach Resort Kuantan is the perfect base for exploring Kuantan's charms. Whether you're seeking relaxation, adventure, or quality family time, you'll find it all within reach of this exceptional resort.
A Gastronomic Delight Just Steps Away
Swiss-Garden Beach Resort Kuantan is surrounded by a plethora of dining options that will satisfy even the most discerning taste buds. Just a short stroll away, guests can indulge in a variety of culinary delights at Pantai Batu Hitam, Kimstone Food Court & Hall, Roti Bakar Beserah (RBB), Puteh Beach Bar, The Garden Terrace Swiss-Garden Kuantan, Joe Mee Calong & Keropok Beserah, Restoran Jaman Tory Semambu, Seaba Seafood, Pak Su Seafood Restaurant, and Restoran Natam. Whether you're craving local Malaysian cuisine, fresh seafood, or international flavors, these restaurants offer a diverse range of dishes to suit every palate. From mouthwatering seafood delicacies to traditional Malay favorites and tantalizing international fare, the culinary scene near Swiss-Garden Beach Resort Kuantan is sure to leave you satisfied and craving for more.
Affordable Luxury: Swiss-Garden Beach Resort Kuantan
Escape to Swiss-Garden Beach Resort Kuantan and indulge in a slice of paradise without breaking the bank. With an average price of $96 per room, this luxurious resort offers exceptional value for money in comparison to the average price of a hotel room in Kuantan, which stands at $49.
At Swiss-Garden Beach Resort Kuantan, you can experience the epitome of relaxation and comfort without compromising on quality. Immerse yourself in the serene ambiance of the resort, nestled along the pristine shores of the South China Sea. The spacious and elegantly designed rooms provide a tranquil retreat, complete with modern amenities and breathtaking views of the ocean or lush gardens.
For travelers seeking a memorable getaway, Swiss-Garden Beach Resort Kuantan offers an array of facilities and activities to cater to every interest. Take a dip in the sparkling outdoor pool, unwind with a rejuvenating spa treatment, or embark on thrilling water sports adventures. With a variety of dining options serving delectable local and international cuisines, your taste buds are in for a treat.
With its affordable luxury and idyllic beachfront location, Swiss-Garden Beach Resort Kuantan is the perfect destination for those seeking a memorable and rejuvenating escape. Book your stay today and discover the unparalleled beauty of Kuantan without breaking the bank.
Fantastic Family Stay at Swiss-Garden Beach Resort Kuantan
The Swiss-Garden Beach Resort Kuantan offers an excellent family stay with breathtaking views. Guests love the beautiful beach and the hotel's stunning surroundings. The breakfast menu is a hit among visitors, and the kids especially enjoy spending time on the beach and in the games room. The swimming pool is clean and well-maintained, making it a great spot for families to relax and have fun. The staff are friendly and attentive, ensuring that guests have a pleasant and enjoyable stay. With its clean rooms, friendly atmosphere, and beautiful beach, the Swiss-Garden Beach Resort Kuantan is the perfect destination for a relaxing family getaway.
A Haven of Excellence: Swiss-Garden Beach Resort Kuantan's Rave Reviews
Discover a paradise of exceptional hospitality and breathtaking beauty at Swiss-Garden Beach Resort Kuantan. With an impressive overall rating of 7.9, this resort has garnered numerous positive customer reviews, making it a top choice for travelers seeking a memorable beachfront escape in Kuantan, Malaysia.
One of the standout features of this resort is its exceptional staff performance, which has earned it a remarkable rating of 8.0. Guests consistently praise the friendly and attentive service provided by the dedicated team at Swiss-Garden Beach Resort Kuantan. From the moment you step foot into the resort, you'll be greeted with warm smiles and genuine hospitality that will make you feel right at home. Whether you need assistance with your luggage, recommendations for local attractions, or any other request, the staff is always ready to go above and beyond to ensure your stay is nothing short of extraordinary.
Additionally, the resort's prime location has received an outstanding rating of 8.2. Situated right on the pristine shores of the South China Sea, Swiss-Garden Beach Resort Kuantan offers guests unparalleled access to the stunning beach and breathtaking ocean views. Imagine waking up to the sound of gentle waves crashing against the shore, and stepping out onto your private balcony to witness a mesmerizing sunrise. With its idyllic setting, this resort provides the perfect backdrop for a truly unforgettable vacation experience.
Excellent8.3
Facilities
Excellent8.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.
With the recent completion of its room refurbishment exercise in Dec 2023, the resort offers revitalized and refreshed accommodation options ranging from the spacious Deluxe Rooms or Sea View Rooms to the larger suites.
As part of the property's continued commitment to enhance their property and facilities, the resort is currently embarking on the final phase of renovation and is scheduled to be completed by August 2025.
Provided by verified guests of
Excellent
Review summary
Powered by OpenAI
Enjoy a pleasant stay at this hotel with friendly staff, excellent amenities for children, and a prime location near the city center, Teluk Cempedak beach, and The Blossom restaurant. The breakfast menu is diverse, and guests can dine by the pool or beach. The rooms are spacious, well-maintained, and ideal for families with a waterpark and playground. Kids will also enjoy the unique elephant towel decorations.
Guests mentioned old furniture and maintenance issues in rooms, such as dirty carpets and bedding.
Did you find this review summary helpful?
Our family recently had the pleasure of staying at the Swiss Garden Hotel in Kuantan and it was an experience we won’t soon forget. The family room was immaculately clean and well-maintained, providing us with a comfortable and relaxing environment. The beds were particularly noteworthy - they were so comfortable that we had some of the best sleep we’ve had in a long time. Our children absolutely loved the playroom. It was not only fun but also safe, allowing us parents to relax while the kids played to their hearts’ content. It was a joy to see their faces light up with excitement and happiness. What truly set this hotel apart, however, were the beach activities. The ATV rides were thrilling and well-organized, providing us with an adventurous experience we thoroughly enjoyed. The fire performance was another highlight - it was mesmerizing and well-coordinated, leaving us in awe. In conclusion, our stay at the Swiss Garden Hotel was filled with comfort, fun, and memorable experiences. We highly recommend it to any family looking for a wonderful vacation in Kuantan.
Dear Shellee, Thank you for taking the time to share your wonderful experience at Swiss Garden Hotel Kuantan! We are delighted to hear that your family had a memorable stay with us. It’s great to know that you found our family room to be immaculately clean and comfortable. We strive to provide the best sleeping experience for our guests, and we're thrilled that our beds were a highlight for you. We’re pleased that your children enjoyed the playroom. Ensuring a fun and safe environment for kids is very important to us, and it’s heartwarming to hear about their excitement and happiness. The beach activities, including the ATV rides and the fire performance, are indeed some of our standout features, and we're glad you found them thrilling and mesmerizing. Thank you for recommending us to other families. We look forward to welcoming you and your family back for another wonderful vacation in Kuantan! Yours sincerely, Nabilah M.J. Marcom Executive Swiss-Garden Beach Resort
Newly renovated room and a very convenient and clean room. I enjoyed staying here for 2 nights, and will definitely repeat again. Currently the main lobby is under renovation, perhaps once it’s completed, the customers can enjoy more convenient services.
Dear Nur, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay in our newly renovated rooms and found them convenient and clean. It’s always a pleasure to know that our guests have a comfortable experience and plan to return. We appreciate your understanding regarding the main lobby renovations and look forward to completing the enhancements to provide an even more seamless and convenient experience for all our guests. Your feedback means a lot to us, and we truly appreciate your support. We look forward to welcoming you back for another fantastic stay in the future! Yours sincerely, Nabilah M.J. Swiss-Garden Beach Resort
I recently stayed at this hotel, and my experience was excellent! The staff were incredibly kind and friendly, making me feel warmly welcomed from the moment I arrived at the reception. The breakfast was delicious, with a wide variety of choices that satisfied my taste buds. The room I stayed in was very comfortable, well-equipped, and had a peaceful atmosphere. From the reception desk to the pool area, everyone provided top-notch service. I felt very valued and well taken care of by the entire hotel team. Overall, my experience at this hotel was outstanding, and I am giving 5 stars for everything! However, there was one thing that bothered me. On one occasion, when I returned to my room at 7 PM, I found my room being cleaned even though I did not request it. I felt uncomfortable as my personal belongings were in the room at that time. Aside from this incident, I am still very satisfied with my stay at this hotel and will definitely return in the future!
Dear ROZAINI, Thank you so much for sharing your excellent experience with us! We're thrilled to hear that you enjoyed every aspect of your stay, from our friendly staff to our delicious breakfast and comfortable accommodations. It's wonderful to know that you felt valued and well taken care of throughout your time here. We look forward to welcoming you back for another outstanding stay! Thank you for bringing this matter to our attention. We apologize for any discomfort caused by the unexpected room cleaning. Your feedback is invaluable to us, and we will review our procedures to prevent similar occurrences in the future. We're grateful for your understanding and continued patronage. We assure you that your next visit will be seamless and thoroughly enjoyable, just as you deserve. Yours sincerely, Nabilah M.J. Marcom Executive Swiss-Garden Beach Resort
The beach, fire show, room, and staff were all very good. The room was nicely renovated, clean, and comfortable. However, I booked thinking the entire property was fully renovated, which was my mistake—I didn’t check the website closely enough to realize only the rooms had been updated, while the entrance and lobby were still under construction. Fortunately, we had plans the next day and were out most of the time, so we avoided most of the noise. But during the evening, while my son was napping, we could still hear drilling, and the construction site was visible from our balcony. Another downside was the breakfast experience. It was my first time having to queue for a table, and we waited nearly 40 minutes, which was frustrating. Overall, it has potential to be a great stay once the renovations are fully complete, but guests should be aware of the current ongoing works
Dear Syifaa, Thank you for taking the time to share your detailed experience with us. We're truly pleased to hear that you enjoyed the beach, the fire show, your renovated room, and the warm hospitality from our staff. It’s always encouraging to know which aspects of your stay made a positive impact. We also appreciate your honest comments regarding the ongoing renovation works. We understand how important peace and comfort are, especially when travelling with little ones, Your feedback regarding breakfast wait times is also noted — we are currently exploring ways to improve dining flow and guest comfort during peak periods. We’re grateful for your understanding and patience during this transition period. Our team is working hard to enhance the overall guest experience, and we truly hope to welcome you back once the renovations are fully completed for a more seamless and enjoyable stay. Yours sincerely, Nabilah M.J. Swiss-Garden Beach Resort
Private beach
Free Wi-Fi in all rooms!
Currency exchange
Sauna
“Perfect place for a seaside getaway ”
We chose to come here after the school hols, so it was not crowded. Location: beautiful location, sea front, about 20-25 mins away from the city center. Has its own beautiful white sand beach with many food places to go to not too far away. Staff: very professional, efficient and friendly. They (from reception to the housekeeping and porter) made the stay there extra special. Room: we had the newly renovated room. Even the cabinets had the new smell. Loads of storage space. It was well designed. Loved it! Facilities: had a perfect kids splash, slide and pool area. However the adult pool is quite deep with 1.5m most places and no lifeguard. We had to keep an eye on our kids all the time. There was also a kids play area probably suitable for those below age 5. The spa was excellent with special rates for inhouse guest. I enjoyed that very much. Food: unable to comment as my room rate did not come with breakfast and to add on was quite steep especially since my kids and family don’t eat that much for breakfast. Cleanliness: top class. From the room to the beach. It was perfect. Kudos to the establishment. I will definitely come back here again if I were to go back to Kuantan.
Dear carren, Thank you for your detailed review! We're thrilled to hear that you had a wonderful stay with us. It's fantastic that you chose to visit during a quieter time and enjoyed our beautiful seafront location, just a short distance from the city center. We're delighted that our staff, from reception to housekeeping, made your stay extra special with their professionalism and friendliness. We're glad you loved your newly renovated room and found it spacious and well-designed. We appreciate your feedback about the facilities, and we'll certainly look into ways to enhance the safety around the adult pool area. It's great to hear that you enjoyed our spa, and we're pleased to offer special rates for our in-house guests. We're thrilled that you found our cleanliness top-notch and that you're considering returning in the future. We can't wait to welcome you back for another fantastic stay! Yours sincerely, Nabilah M.J. Marcom Executive Swiss-Garden Beach Resort