8.4
Excellent
/10
(1,361 reviews)See what guests said
See map
8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
STA Travel 90 m
Old Asia 200 m
Sun Complex 210 m
Sarawak Paradise in Borneo 210 m
Kelvin Gems 210 m
21st Century Internet 290 m
Imbi Monorail Station 320 m
St. Anthony Church 320 m
Hang Tuah Monorail Station 330 m
Lee & Tan Dental Surgery 350 m
Nearby landmarks
Jalan Alor 490 m
Pavilion Kuala Lumpur 960 m
Menara Kuala Lumpur 1.08 km
Chinatown - Kuala Lumpur 1.1 km
KLCC - Bukit Bintang Pedestrian Walkway 1.27 km
Central Market 1.27 km
Aquaria KLCC 1.35 km
KLCC Park 1.61 km
Petronas Twin Towers 1.69 km
KL Bird Park 2.08 km
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

"Planning to stay there again in the future!"

Ahmad - February 23, 2020

Deluxe King - View Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Lobby Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Swimming pool [outdoor] Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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Removed from saved list
Free Wi-Fi
2020

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map
Property highlights
Check-in [24-hour]
Hassle-free check in
Close to Jalan Alor
Within 490 m of property
  • 290 meters to public transportation

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.5
Location rating8.7
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.2 km

Rooms available at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Premier King
Premier King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Deluxe King
Deluxe King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Family Room
Family Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed and 2 single bed...
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Executive Double
Executive Double
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Premier Twin
Premier Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Executive Suite
Executive Suite
...
  • Room size: 56 m²/603 ft²
  • 2 bathrooms
  • 2 single beds & 1 queen bed
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Deluxe Hollywood Twin
Deluxe Hollywood Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Executive Twin
Executive Twin
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive
Executive
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

For those who wish to drive their own cars, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur has a car park right on site for maximum convenience. Parking is available for a fee of 10 MYR per day. Self-parking is conveniently available at the hotel.

Is breakfast offered at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Wake up to a great buffet breakfast at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur. There's an additional charge of 42 MYR for adults and 13 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and international. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur. Services for in-house catering and in-house planning are offered to help your event go smoothly.

Can business events be hosted at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

On-site venues and convenient event services make Swiss-Garden Hotel Bukit Bintang Kuala Lumpur an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 500 people.

What is the smoking policy at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

  • 8.0
    Very good
    Location

    "Good location, easy to find."

    QING

    |

    January 26, 2020

  • 10.0
    Exceptional
    Spaciousness

    "Huge room, newly renovated."

    Stephanee

    |

    January 11, 2020

  • 8.0
    Very good
    Cleanliness

    "The rooms clean and new."

    QING

    |

    January 26, 2020

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Review score - United States
9.2/10
Cleanliness score
8.8/10
Service score
8.6/10
Couples review score
8.6/10
Better than
99
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.4
Excellent
1,361 reviews
Cleanliness
8.8
Facilities
8.1
Location
8.7
Read all reviews >
What travelers say they love:
Its always a warm welcome by the hotel.
DATU from Malaysia
Group
More about Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

More about Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is an international class property, famed for its high standard of accommodation and enviable location. Strategically located between the famous Bukit Bintang area and Chinatown, the property features 325 rooms with modern amenities. A short walk will lead guests to Times Square, Pavillion, Sungei Wang, Changkat Bukit Bintang, Jalan Alor, Times Square, and Stadium Merdeka. It is simply a desired lifestyle complemented with facilities which include an outdoor pool, gymnasium, sauna, and steam room. Guests are able to access internet from their room. The combination of the hotel’s excellent on-site service and its proximity to these surrounding attractions make it an ideal stop on anyone's itinerary. Hop On Hop Off City Tour Bus in front of Hotel.

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Most talked about facilities

Breakfast
1 mention
View
1 mention
Housekeeping
1 mention

What they offer

10.0
Exceptional
Breakfast

"Love the breakfast, place are spacious"

DATU

|

February 18, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Nearby restaurants

American cuisine
American cuisine
Johnny Rockets Malaysia
120 m American, Diner, Fast food
Pigs & Wolf
140 m American, Asian
The Counter
140 m American, Cafe, Grill
Asian cuisine
Asian cuisine
Grand Palace
90 m Asian, Chinese
Ichiban Boshi Ramen
110 m Asian, Japanese, Sushi
Chakri Palace Pavilion
120 m Asian, Thai
Chinese cuisine
Chinese cuisine
Jade Garden Restaurant
200 m Chinese
Kedai Makanan Choi Keng
220 m Chinese
Mandarin Palace
230 m Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Swiss-Garden Hotel Bukit Bintang Kuala Lumpur from real guests

Overall rating
8.4
Excellent
From 1361 reviews
8.7Cleanliness
8.6Location
8.6Service
Agoda Reviews (442)Booking.com Reviews (919)
Rating via Agoda8.3
/
10
Cleanliness8.8
Facilities8.1
Location8.7
Room comfort and quality2.0
Service8.6
Value for money8.5
High score for Kuala Lumpur
Rating
9+ Exceptional (79)
8-9 Excellent (21)
7-8 Very Good (34)
6-7 Good (9)
<6 Below Expectation (17)
Time of the year
Mar - May (10)
Jun - Aug (11)
Sep - Nov (49)
Dec - Feb (90)
Don't miss out!Properties in Kuala Lumpur are being booked every minute!
All guests (442)
All room types
All languages

Show reviews that mention 

Showing 160 verified guest comments
12345
9.6
Exceptional
Putri from Malaysia
Couple
Deluxe King
Stayed 2 nights in March 2020

A very pleasant stay indeed!”

I had a very pleasant stay at Swiss Garden, Bukit Bintang If you are planning a stay here, please do bring a jacket with you because the air-conditioning in the room can go down to 10c which is crazy but I absolutely love it. The only downfall I have is the pool and the breakfast option. The pool is small, but still a good pool, it didn't bother me much and I saw some kids swimming happily. The breakfast was a big let down. I expected so much more, they have a good variety of breads, but lack on the buffet trays. The room was very comfortable and spacious, tv channels are great and staff are friendly. The bathroom is in beautiful marble with a rain shower. There is also a mini fridge too. You can easily walk out to bars and cafes nearby, Jalan Alor and there's a really great Arab restaurant across the street which is divine. I'll definitely stay here again nevertheless.

Reviewed March 08, 2020
9.6
Exceptional
Moath from Oman
Couple
Deluxe King
Stayed 2 nights in January 2020

Exceptional”

Location is close to the center 5mins walk. Bus stops in front of the hotel. They have made our room with “honey moon settings”, although i did not tell them that am coming for a honey moon”what a surprise” Thanks for Swiss garden hotel team. Breakfast is almost an Asian food and little variety of international food but thats fine as long as they have live cook. Overall its a super hotel and I recommend it. By the way, during my tripe i visited KL twice and both stays were in this super hotel.

Reviewed January 18, 2020
8.8
Excellent
TEOH from Malaysia
Family with teens
Deluxe Twin
Stayed 2 nights in December 2019

Family trip ”

Nice stay in Swiss Garden. Hotel has been refurbished and staff was friendly and very helpful. Will back again if I travel to Kuala Lumpur

Reviewed January 01, 2020
9.2
Exceptional
Alvin from Malaysia
Family with young children
Family Room
Stayed 1 night in January 2020

Worth but some service need to improve”

Location is good and easy to find food to eat and place to shopping. The staff is nice and friendly. This was second time i stay here when in KL, my family also enjoy. Before i came Swiss Garden told me they will give me some decoration in room but at the end is nothing and my family very dissappointed. And inside room without toothbrush (after request the staff send to my room) but this should common thing must have. One of the body wash had been opened, and some button of the TV control and aircon control is not functioning well.

Reviewed January 07, 2020
9.2
Exceptional
Vivien from Hong Kong
Solo traveler
Deluxe King
Stayed 2 nights in September 2019

The best front office assistant ”

Among all the nice things that a good hotel should have, FO assistant Aiman is one of the best hotel staff I've ever met. He's patient, helpful, and willing to go the extra steps to help me with booking transportation to Ipoh, with great tips from his own experience. Swiss Garden is lucky to have him.

Reviewed September 10, 2019

Hi emptyplusone, Warm greetings from Swiss Garden Hotel Bukit Bintang, KL! Thank you for taking the time to share your rating. We really appreciate your honest review and we hope to welcome you back to our hotel in the near future! Sincerely, Elysa.

Responded September 11, 2019
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
8.0
Excellent
Ming from Malaysia
Couple
Deluxe King
Stayed 1 night in November 2018

A little nice surprise from the team”

I wish to extend my belated appreciation and thank you for the nice surprise from the Hotel Team. As i booked the hotel to celebrate my wife's birthday in Kuala Lumpur. Upon knowing this, the team actually decorated my room with balloons and arranged rose petals to wish her Happy Birthday. Check in was a breeze and the newly decorated room was spacious and clean. Amenities is complete and in good order. Staff are courteous and knowledgeable when I asked them for directions and nearby recommendations. However, the entrance from the carpark to the lobby is a little dark and the door seems frail. But, this is a hotel that worth more than what I paid for.

Reviewed August 28, 2019

Hi, Warm greetings from Swiss Garden Hotel Bukit Bintang, KL! Thank you for your note, we really appreciate your honest review and hope to see you again soon :) Regards, Elysa

Responded September 11, 2019
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
10.0
Exceptional
Mohamed from Singapore
Family with teens
Family Room
Stayed 2 nights in December 2018

Hotel hopping”

Was from Royal Chulan hotel in bukit bintang. This room was so spacious for me and my family. As i have 2 teenage girls. We have 2 queen size bed. Overall its a pleasant stay.

Reviewed December 09, 2019
10.0
Exceptional
Mohamad from Malaysia
Couple
Deluxe King
Stayed 1 night in October 2019

First choice hotel!”

I love the interior of the hotel. Nice & clean! Definitely the first choice when finding hotel in Kuala Lumpur.

Reviewed December 09, 2020
9.6
Exceptional
Nicole from Singapore
Group
Deluxe Hollywood Twin
Stayed 1 night in December 2019

Amazing!”

For the price, the service is that off a 5 star hotel, from the moment you step out of your taxi. We wanted to just leave our bags at reception at 9am, way before the check in time as we were going to Sunway Lagoon. We planned to only check into the room at 5pm when we were back. We did not expect to get a room at 9am! But were pleasantly surprised. Really accommodating! Rooms were bigger than normal hotel rooms and very clean. Beds were comfy. Location was amazing. Walking distance to Berjaya Times Square and Sungei Wang. Many eateries nearby and 7-11 just opposite. 10/10 !

Reviewed December 30, 2019
10.0
Exceptional
Ahmad from Malaysia
Solo traveler
Deluxe Hollywood Twin
Stayed 1 night in February 2020

Fantastic!”

the newly renovated paid off! really one of the best decision from swiss garden! planning to stay there again in the future!

Reviewed February 23, 2020
7.6
Very good
Angelina from Singapore
Couple
Deluxe King
Stayed 3 nights in February 2020

Location good”

Good location, walkable to various malls around the bukit bintang area. Jalan Alor Food Night Market is just oposite the hotel. Room was clean. However, breakfast was not worth the money. U can get cheaper and better breakfast outside. More staff needed. Calling the front desk took a while before someone answers the phone. Sometimes nobody pick up.

Reviewed March 03, 2020
7.6
Very good
Jessie from Philippines
Solo traveler
Deluxe King
Stayed 4 nights in October 2019

A good , clean , quiet hotel. ”

The hotel is near Bukit Bintang and is a few minutes walk to the popular street food market. Its a clean hotel with very accommodating staff. Breakfast needs a lot of improvement . The room and toilet is very clean.

Reviewed October 18, 2019

Dear Jessie, Warm greetings from Swiss-Garden Hotel Bukit Bintang, KL! Thank you for taking the time to share your rating, we really appreciate it. We hope to welcome you back to our hotel in the near future. Sincerely, Elysa.

Responded October 20, 2019
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
8.0
Excellent
Ning
Family with young children
Family Room
Stayed 1 night in February 2020

Very good”

Overall was good and pleasant stay. Only if u want to shop, quite far walking distance about 20mins because im walking with my children. Customer service is good provided any help that you need. Kudos to Swiss Garden staff!

Reviewed March 03, 2020
9.2
Exceptional
Vica from Singapore
Group
Deluxe King
Stayed 2 nights in January 2020

Great stay!”

Booked 2 rooms for my friends and I for 2 nights and the rooms are great! Spacious, clean, huge king sized bed, cold and location is strategic. The hotel seems well maintained and new. The only downside is we found a needle on the sofa, probably left by previous customer and not noticed by the housekeeping team. The hairdryer in my room was rather weak but it quickly were exchanged by the housekeeping so it’s great! There are not much options for breakfast though so you may skip this :) so far it’s a great stay!

Reviewed January 06, 2020
10.0
Exceptional
SIM from Singapore
Couple
Deluxe Twin
Stayed 2 nights in November 2019

Good stay for 2 nights”

Room was comfortable. Shower includes a raindrop feature. There was sufficient hangar for the 2 of us Location is few minutes away from Jalan Alor, which is a good place to have dinner. Room cleaning was quite late but reasonable. A number of the power outlet in the hotel has a USB port for charging. Good for those who forgot to bring the charging adapter. Only bad comment is that there is no dish to place the soap bar. Kindly note, there is a 100rm room deposit required upon check-in.

Reviewed November 25, 2019
8.8
Excellent
Pieter from Netherlands
Solo traveler
Deluxe Hollywood Twin
Stayed 6 nights in February 2020

Excellent”

Perfect Hotel in Kuala Lumpur.

Reviewed February 29, 2020
10.0
Exceptional
Sumitra from Malaysia
Group
Deluxe King
Stayed 2 nights in October 2019

Great Hotel Great Staff”

Everything about this hotel is great. The room was clean, staff were very helpful and breakfast was great. Location is good as its is walking distance from good food at Jalan Alor. I was pleasantly surprised to meet staff member Azuan at the breakfast buffet who into heavy metal music \m/... Rock On !! I recommend this hotel to anyone who visits KL.

Reviewed October 12, 2019

Dear Sumitra, Thank you for taking the time to write a feedback, it is great to hear that you had a great stay with us and thank you for the nice comments. We appreciate you sharing your comments with fellow travellers as well as highlighting our room cleanliness, staff courteousness, breakfast selection, and location. We will definitely share your comment with Azuan as well. We look forward to welcoming you here again when travel brings you back to Kuala Lumpur. Warm regards, Elysa.

Responded October 14, 2019
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
10.0
Exceptional
Noorfarahin from Singapore
Family with young children
Executive Double
Stayed 4 nights in November 2019

THE BEST!”

Staffs were helpful and friendly! Easy check in and out. Room were excellent! Clean and big. If you know your way, its actualy walkable distance Pavilion. Will definitely book this hotel again! We got the corner room so its a bonus that theres a mini balcony attached to our room. Excellent service and was a great 5 days stay there!

Reviewed December 01, 2019
10.0
Exceptional
Roy from Netherlands
Solo traveler
Deluxe Twin
Stayed 3 nights in February 2020

Nice place to stay”

Swissgarden Hotel became very nice after the renovation. The rooms are nicely decorated. I had a city view room. The room was neat and clean. The lobby staff were always helpful especially Suba, Shulaila ( Trainee) and Shuda All attractions are within walking distance and I will definitely be back.

Reviewed February 07, 2020
8.0
Excellent
Kwee from Malaysia
Couple
Deluxe King
Stayed 1 night in November 2019

Very good”

Good: Excellent and friendly staff, especially Mr Khan at the front desk who was most helpful and kind. Very clean room. In room facilities was expected. Wifi connection was instantaneous and decent. Location of hotel is within walking distance to the Golden Triangle and the nearest MRT station is just 15 minutes walk away (about 500 meters). Well equipped but basic gym. Saline water pool which was clean. Can be improved: Very thin wall - we could even hear the conversation next door! The pool has an awkward arrangement - the infinity pool faces inwards! The lounge chairs are placed below the level of the pool which was inconvenient. Access to the pool was through the corridor of guest rooms - very awkward if you are wearing just trunks. The breakfast spread was basic and a little below expectation. The dining area was very noisy with constant clanging of dishes and utensils coming from the kitchen making conversation near impossible. Definitely very unpleasant to eat there.

Reviewed November 11, 2019
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