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Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

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Very good7.5
Based on 5534 reviews
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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7.5 Very good guest rating
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"best for business travelers"

HasanurBangladesh
Swimming pool [outdoor]
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8.0 Very good location
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8.0Location
  • 300 meters to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

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Room choices
Studio Apartment
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  • 51 m²/549 ft²
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Deluxe Room
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  • City view
  • 28 m²/301 ft²
  • 2 single beds or 1 double b...
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Executive Double
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  • City view
  • 38 m²/409 ft²
  • 1 double bed
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Premier Deluxe
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  • City view
  • 28 m²/301 ft²
  • 2 single beds or 1 double b...
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Executive
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  • City view
  • 38 m²/409 ft²
  • 1 double bed
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Family Room
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  • City view
  • 50 m²/538 ft²
  • 2 single beds and 1 double ...
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Have a question for Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Nearest essentials

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
  • 17.8 km
  • Kuala Lumpur International Airport (KUL)
  • 44.2 km
Public transportation
  • Imbi Monorail Station
  • 320 m
  • Hang Tuah Monorail Station
  • 330 m
Hospital or clinic
  • Tung Shin Hospital
  • 410 m
Pharmacy
  • Guardian
  • 360 m
Convenience store
  • 7 Eleven
  • 110 m
Cash withdrawal
  • ATM
  • 240 m

More about Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

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Verified guest reviews

Agoda Reviews (5534)Booking.com Reviews (1774)
Filter by guest type:
Cleanliness7.5
Facilities6.7
Location8.0
Room comfort and quality7.5
Service7.5
Value for money7.3
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Showing 5216 verified guest comments
12345
8.4
Muhammad from Pakistan
Family with young children
Deluxe Room
Stayed 2 nights in September 2017
Good hotel for family
Hotel is good for families and close markets, restaurant bar and club everything on your footsteps.
Reviewed September 29, 2017
Dear Muhammad, Thank you for staying with us. We are delighted to know that your stay was enjoyable. We really appreciate your feedback and hope to see you again soon!
Responded October 02, 2017
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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7.2
Poh from Singapore
Group
Family Room
Stayed 3 nights in September 2017
Good location
Near to chinatown, time sq n central market, good food nearby the hotel. Dont need to call taxi use Grab is so easy , cheap n convenience.
Reviewed September 24, 2017
Dear Poh, Thank you for staying with us. We are delighted to know that your stay was enjoyable. We really appreciate your feedback and hope to see you again soon!
Responded September 26, 2017
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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5.6
Danil from Russia
Solo traveler
Deluxe Room
Stayed 2 nights in September 2017
Old hotel in good area but overpriced for what is
Pros: walking distance to bukit Bintang area with its attractions. Cons: old hotel and old furniture and bathrooms. No plugs next to bad which is very uncomfortable in era of smartphones. No breakfast offered in base price. Swimming pool is small and old. Swiss garden residence next door had better facilities. If you can pay 10-20 euro more per night you can select.a world class 5 star international chain hotel in klcc not far away and enjoy luxurious setting and better service.
Reviewed September 14, 2017
Dear Danil, Thank you for staying with us. We have taken note on the issues mentioned and we apologized for the inconvenience caused. Rest assure that we will review the ways to overcome this matter so as to improve the overall experience for all our guests accordingly. We really appreciate your feedback!
Responded September 18, 2017
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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4.8
Jin from Malaysia
Couple
Premier Deluxe
Stayed 2 nights in September 2017
Acceptable
Very poor customer service at the front of house.
Reviewed September 14, 2017
Dear Jin, Thank you for staying with us. We have taken note on the customer service issues mentioned and we apologized for the inconvenience caused. Rest assure that we will review the ways to overcome this matter so as to improve the overall experience for all our guests accordingly. We really appreciate your feedback!
Responded September 15, 2017
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
1 traveler found this review helpful. Did you?|
4.8
Rekha from Malaysia
Group
Family Room
Stayed 2 nights in September 2017
Bad customer service, not friendly front desk offi
Me and my sisters stayed there for 2 nights, at the front desk waited so long to check in at it was not even busy. Besides that i was charged extra rm 20, tourist charge. Yes it was my mistake not to bring My Kad, n i produce my Sg ic. They should hv asked me or explained to me that there will b an extra charges for tourist. Atleast i would hv produced my sister 's ic. Even after explaining that i am a Malaysian, n I forgot my ic, i will produce my sister's ic, they just not bothered n told me "i hv already photocopied ur ic". Their breakfast buffet standard has dropped... N upon check out they charged us parking fee RM 10.50... Hmmm
Reviewed September 12, 2017
Dear Rekha, Thank you for staying with us. We have taken note on the issues mentioned and we apologized for the inconvenience caused. Rest assure that we will review the ways to overcome this matter so as to improve the overall experience for all our guests accordingly. We really appreciate your feedback!
Responded September 14, 2017
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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5.6
Chong from Malaysia
Couple
Deluxe Room
Stayed 1 night in September 2017
Overall, room , etc do not live up to a 4 star hot
What was disappointing was that i was told during check out that there was to be a RM10 charge for parking my car!!! My God, i have not come across a 4 or 5 star hotel that charges parking on its stay in guests! That is new to me; but it actually gave me a feeling that it was behaving more of a lowly budget hotel trying to "squeeze"out some extra fees from its customers by charging this n that- sounds like Tune Hotel!
Reviewed September 11, 2017
Dear Chong, Thank you for staying with us. We have taken note on the issues mentioned and we apologized for the inconvenience caused. Rest assure that we will review the ways to overcome this matter so as to improve the overall experience for all our guests accordingly. We really appreciate your feedback!
Responded September 12, 2017
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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2.4
Jason from Malaysia
Couple
Deluxe Room
Stayed 1 night in September 2017
its horrible expericen
The room is very dirty and the smell inside the room is horrible. It shouldn't be rated with so many stars. Not worth the money at all. I will never stay at this hotel again
Reviewed September 11, 2017
Dear Jason, Thank you for staying with us. We have taken note on the issues mentioned and we apologized for the inconvenience caused. Rest assure that we will review the ways to overcome this matter so as to improve the overall experience for all our guests accordingly. We really appreciate your feedback!
Responded September 14, 2017
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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6.4
axylene from Malaysia
Family with young children
Premier Deluxe
Stayed 2 nights in August 2017
Good location
Good stay with kids .... very convenient n strategic location too to move around but breakfast variety too little which v only took our breakfast on day one n didn't take it for the rest of the days during our stay
Reviewed September 04, 2017
Dear axylene, Thank you for staying with us. We are delighted to know that your stay was enjoyable. We really appreciate your feedback and hope to see you again soon!
Responded September 05, 2017
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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6.8
rismanda from Indonesia
Family with teens
Family Room
Stayed 2 nights in August 2017
Experience stay
Quite pleasant stay in this hotel with 1 unit type family room (for 4 people).
Reviewed August 29, 2017
Dear Rismanda, Thank you for staying with us. We are delighted to know that your stay was enjoyable. We really appreciate your feedback and hope to see you again soon!
Responded August 29, 2017
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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4.4
Rishu from India
Family with young children
Deluxe Room
Stayed 2 nights in August 2017
Old hotel - limited facility
The hotel looks nice only in the pictures while booking the ticket. Otherwise, the cleanliness is average. I don't have problems with the old look and feel but there are various alternatives around in the same range. Food quality and the inhouse restaurant is below par. Bathroom fittings are of victorian era. Location wise - it is above average. All in all - i won't spend a second time there.
Reviewed August 28, 2017
Dear Rishu, Thank you for staying with us. We have taken note on the issues mentioned and we apologized for the inconvenience caused. Rest assure that we will review the ways to overcome this matter so as to improve the overall experience for all our guests accordingly. We really appreciate your feedback!
Responded August 29, 2017
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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