Very good 7.5
Based on 5127 reviews

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About this property

Description

Swiss Garden Hotel Kuala Lumpur is an international class property, famed for its high standard of accommodation and enviable location. Strategically located between the famous Bukit Bintang area and Chinatown, the property features 310 rooms with modern amenities. A short walk will lead guests to Times Square, Pavillion, Sungei Wang, Changkat Bukit Bintang, Jalan Alor, Times Square, and Stadium Merdeka. It is simply a desired lifestyle complemented with facilities which include an outdoor pool, gymnasium, sauna, steam room, and Indonesian Balinese massage and tropical spa treatments at Samsara Spa. Guests are able to access internet from their room. Besides international standard accommodation, the hotel also offers a unique dining experience at the charming Flavors Restaurant and the stylish and trendy T@ste6 Brasserie. For the health-conscious, Green Treats Delicatessen offers a wholesome range of hearty treats. The combination of the hotel’s excellent on-site service and its proximity to these surrounding attractions make it an ideal stop on anyone's itinerary.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Shuttle service
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Poolside bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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Policies

The property provides shuttle service to nearby areas. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: MYR
Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 75. Km
Internet Usage Fee: 57 AED
Non-Smoking Rooms / Floors: No
Number of Floors: 15
Number of Restaurants: 3
Number of Rooms : 310
Parking Fee (per day): 10 MYR
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 1993
Year Hotel Last Renovated: 2007
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Recent customer comments

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Very good



based on 5127 reviews
  • Cleanliness 7.5
  • Facilities 6.3
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.3
  • Food/Dining 7.2
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Tan from Singapore
Couples
Deluxe Room
Stayed 3 nights in November 2011
so so
can get better hotels with the kind of money we paid.
Reviewed September 26, 2016
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Amanda from Malaysia
Couples
Deluxe Room
Stayed one night in June 2016
Somewhat disappointed
First of all, the room issue. We requested a non-smoking room. However when we reach the hotel, the staff told us that all the non smoking room are not available to us and gave us the smoking section. For a non smoker, the room smell was overwhelming. Though the room was ok but the smell. It was unacceptable for an asthmatic person. Got sick after spending the night here.
Reviewed September 23, 2016
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Saad from Saudi Arabia
Solo travelers
Deluxe Room
Stayed one night in September 2016
Value for money is perfect
The hotel is quite old facility, there is smell in the walkways to your room as the carpets are very old and worn out.
Reviewed September 22, 2016
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GOVINDASWAMY from Singapore
Couples
Deluxe Room
Stayed one night in September 2016
Overall good
Walking distance to Times Sq. Check in check out was fast. The room had stale smell upon entry. After some time was ok. Room lights are dim. Breakfast not much varieties
Reviewed September 22, 2016
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SUHANA from Singapore
Couples
Deluxe Room
Stayed 3 nights in September 2016
No malay kuehs
My daughter n i stayed for 4 days at swiss garden n we love it..we are not the fussy type either.we dun really depend on hotel staffs to have things done for us.just need some time of our own to run away from our daily routine.location is good but since its already 11 years since we visited kl,we depend on GRAB CARS to bring us around..in front of the hotel theres one mamak coffee shop n small minimart..my girl like to eat the nasi pattaya n i luv the teh tarik..Subway is just next door..jus a little bit sad no malay kuehs during breakfast which i find it huh no kueh..hello tis is kuala lumpur can we hv some malay kuehs..hard to find any at bukit bintang which send me craving..well we enjoy our stay n will definitely come back..thank you swiss garden
Reviewed September 22, 2016
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AI from Malaysia
Families with older children
Family Room
Stayed 2 nights in November 2015
Good Location
Good
Reviewed September 21, 2016
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Abdullah from Kuwait
Families with young children
Premier Executive
Stayed 8 nights in February 2010
Nice hotel bad location
Nice hotel, bad location, not very clean
Reviewed September 20, 2016
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Matthew from Australia
Couples
Deluxe Room
Stayed 2 nights in September 2016
Nice, has been better!
Second time here, and it's loooking old, Good points - nice breakfast selection, close to the night hawkers markets, bars, shops. Conns - bit of an old unkept, maintenance and cleaning need to work harder to keep this old girl looking good. We'll stay elsewhere next time.
Reviewed September 18, 2016
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kheng from Malaysia
Solo travelers
Deluxe Room
Stayed one night in September 2016
Hotel is too old.
Must be refurnish.
Reviewed September 18, 2016
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Seet from Singapore
Business travelers
Deluxe Room
Stayed 2 nights in September 2016
Hotel over-rated
The room was no ready when check-in at 2pm. Although they upgraded to suit, but can't imagine their suit is look like a deluxe room. Toilet was dirty, no towel during check-in to room, must request. The bed-sheet was dirty, inner comforter look terrible. Choice of breakfast very limited. Will not stay in this hotel again in future.
Reviewed September 17, 2016
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