Swiss-Garden Hotel Melaka
Deluxe Room Swiss-Garden Hotel Melaka
Swimming pool [kids] Swiss-Garden Hotel Melaka
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7.8
Very good
5.3% this month
/10
(9380 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • The Shore at Malacca River Shopping Mall0 m
  • The Shore Oceanarium Melaka30 m
  • Villa Sentosa170 m
  • Nephrology290 m
  • Paediatrics290 m
  • Plastics & Reconstructive Surgery290 m
  • Southern Hospital290 m
  • Putra Hospital290 m
  • Putra Specialist Hospital300 m
  • Immigration Office360 m
  • Free Wi-Fi

    Swiss-Garden Hotel Melaka

    T2-4, The Shore @ Melaka River, Jalan Persisiran Bunga Raya, Melaka Tengah, Malacca City Center, Malacca, Malaysia, 75300 - See map
    "Stayed in a room with river view with big balcony, the deluxe twin room comes with a bathtub I enjoyed so much."
    Sue Y. - December 14, 2018
    Exceptional reputation
    Recommended by 90% of guests
    Excellent comfort
    8.1 room quality and comfort
    • Located in heart of Malacca

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Air conditioning

    This property is in high demand!

    Booked 226 times | 35 travelers are looking at this property right now

    Property ranking|Compared to 3,184 Malacca properties
    See all rankings
    Room comfort score
    8.1/10
    Review score - United States
    6.8/10
    Location score
    8.3/10
    Cleanliness score
    7.9/10
    Better than
    98
    %
    of Malacca properties
    Better than
    97
    %
    of Malacca properties
    Better than
    95
    %
    of Malacca properties
    Better than
    95
    %
    of Malacca properties
    Value for money7.9
    Distance to city center0.8km
    Location rating8.3
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport7.1 km

    Rooms available at Swiss-Garden Hotel Melaka

    8.1
    Excellent
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Double Executive Superior
    Double Executive Superior
    ...
    • Room size: 55 m²/592 ft²
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Club Deluxe Room-Hotel Tower
    Club Deluxe Room-Hotel Tower
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Twin
    Twin
    ...
      Enter dates to see prices
      Club Premier Room-Residence Tower
      Club Premier Room-Residence Tower
      ...
      • Balcony/terrace
      • Shower
      Enter dates to see prices
      Twin Deluxe
      Twin Deluxe
      ...
        Enter dates to see prices
        FAMILY SUITE.
        FAMILY SUITE.
        ...
        • Non-smoking
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Swiss-Garden Hotel Melaka?

        Check-in at Swiss-Garden Hotel Melaka starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Swiss-Garden Hotel Melaka to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

        How do I get to Swiss-Garden Hotel Melaka?

        Guests can get around conveniently with the shuttle service provided by Swiss-Garden Hotel Melaka. If you would like to drive to Swiss-Garden Hotel Melaka, a car park is available both onsite and nearby for use and is free of charge. Convenient parking options including self-parking are also offered at the property. You can travel around in Malacca easily with taxi service provided by the property.

        Is breakfast offered at Swiss-Garden Hotel Melaka?

        Buffet breakfast is offered at Swiss-Garden Hotel Melaka from 6:30 AM to 10:30 AM. There is an additional charge of 30 MYR for adults and 18 MYR for children, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

        What are my dining options at Swiss-Garden Hotel Melaka?

        Swiss-Garden Hotel Melaka has many in-house restaurants for hungry guests to dine-in. The Garden Terrace and Sky Garden offer an extensive range of cuisines including Western and Asian.

        Can special events be hosted at Swiss-Garden Hotel Melaka?

        Special events such as weddings may be hosted at Swiss-Garden Hotel Melaka. The property has indoor venues that can hold up to 800 people.
        Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

        Can business events be hosted at Swiss-Garden Hotel Melaka?

        On-site venues and convenient event services make Swiss-Garden Hotel Melaka an ideal choice for hosting events such as meetings and conferences.
        Interested in hosting a business event? Let Swiss-Garden Hotel Melaka know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

        What is the smoking policy at Swiss-Garden Hotel Melaka?

        Swiss-Garden Hotel Melaka is a smoke-free property in all rooms. However, guests are permitted to smoke in the designated smoking areas provided.

        Show more questions
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        What people love about Swiss-Garden Hotel Melaka

        • 7.2
          Very good
          Staff 

          "Staff are friendly."

          Rekha

          |

          January 13, 2019

        • 8.0
          Very good
          Location

          "Location is superb."

          Kian L.

          |

          October 20, 2018

        • 6.0
          Review score
          Spaciousness

          "The room is big and comfortable."

          KOH

          |

          January 2, 2019

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        More about Swiss-Garden Hotel Melaka

        More about Swiss-Garden Hotel Melaka

        10.0
        Exceptional

        "Room was very clean location was strategic"

        mohd H.

        |

        January 9, 2019

        An overview

        Show less

        What they offer

        10.0
        Exceptional

        "Pros- Nice room, nice view, fabulous swimming pool for the k..."

        Cempaka A.

        |

        January 10, 2019

        Read more reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Reviews of Swiss-Garden Hotel Melaka from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (9380)Booking.com Reviews (4153)
        7.8
        /
        10
        Very good
        5.3% this month
        Cleanliness7.9
        Facilities7.9
        Location8.3
        Room comfort and quality8.1
        Service7.5
        Value for money7.9
        Rating
        9+ Exceptional (1178)
        8-9 Excellent (860)
        7-8 Very Good (1550)
        6-7 Good (676)
        <6 Below Expectation (1143)
        Time of the year
        Mar - May (1500)
        Jun - Aug (1321)
        Sep - Nov (1097)
        Dec - Feb (1489)
        All guests (9380)
        All room types
        All languages

        Show reviews that mention 

        Showing 5407 verified guest comments
        12345
        10.0
        Exceptional
        Shazrizana from Malaysia
        Family with young children
        Executive Suite
        Stayed 1 night in July 2019

        Nice Pool & Great Location”

        Firstly, the location is strategic and walking distance to grocery, restaurant, tourist attraction and nearby to Jonker Street. Second, the pool is nice with kids play pool. my daughter enjoyed play pool every day. Staff are friendly and helpful. Overall, I enjoyed my stay at Swiss Garden Malacca. Definitely will come back here.

        Reviewed July 25, 2019

        Dear Shazrizana, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded July 26, 2019
        Swiss-Garden Hotel Melaka
        8.0
        Excellent
        Amanina from Malaysia
        Couple
        Deluxe Room
        Stayed 1 night in May 2019

        Awesome”

        Spacious, very clean, helpful & friendly staff. New electrical appliances in the apartment. Connected to shopping mall. There are many shops including 7-eleven in vicinity as well. Air-conditioners & hot water shower are working fine. We stayed on weekday, did not encounter any problem with the lifts & parking space. We enjoyed our stay.

        Reviewed July 19, 2019

        Dear Amanina, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded July 20, 2019
        Swiss-Garden Hotel Melaka
        10.0
        Exceptional
        SAIFUL from Malaysia
        Family with young children
        Deluxe Room
        Stayed 2 nights in March 2019

        Nice hotel near River”

        Nice place to stay and relax. Kids enjoyed the pool. Easy access to shopping mall.

        Reviewed July 25, 2019

        Dear SAIFUL, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded July 26, 2019
        Swiss-Garden Hotel Melaka
        10.0
        Exceptional
        lieya from Malaysia
        Family with teens
        Deluxe Room
        Stayed 1 night in April 2019

        EVERYTHING SUPERB”

        Its a 2nd time im staying here, the room was realy big, pool very awesome and the breakfast also good. I enjoyed to stay here

        Reviewed July 25, 2019

        Dear lieya, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded July 26, 2019
        Swiss-Garden Hotel Melaka
        9.6
        Exceptional
        Won from Malaysia
        Business traveler
        Deluxe Room
        Stayed 1 night in July 2019

        Exceptional”

        overall quite good, just the lighting is too romantic.....brighter is better.

        Reviewed July 25, 2019

        Dear Won, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded July 26, 2019
        Swiss-Garden Hotel Melaka
        9.2
        Exceptional
        Roderick from Philippines
        Business traveler
        Deluxe Room
        Stayed 2 nights in July 2019

        Worth your money”

        PRO: Good location. Small shopping mall linked to the hotel. Lots of foods around. Clean and big room. Friendly staff. Value for your money. CONS: I hope you can improve here... except item#3 for obvious reason... 1. Shower head was dirty 2. Room door slams too hard, could be dangerous with kids around. 3. Tennis court is only half... you play with the wall. :(

        Reviewed July 08, 2019

        Dear Roderick, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded July 09, 2019
        Swiss-Garden Hotel Melaka
        9.2
        Exceptional
        Aisyah from Malaysia
        Family with young children
        Deluxe Room
        Stayed 1 night in June 2019

        Sure will come again!!”

        The room was spacious n nice. I love the bath tub. The room include extra two pillows without request. Iron & ironing board also provided. Swimming pool all so perfect. I really love it. Enjoy my stayed here👍🏻❤️

        Reviewed July 02, 2019

        Dear Aisyah, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded July 03, 2019
        Swiss-Garden Hotel Melaka
        4.0
        KIT from Malaysia
        Family with teens
        Deluxe Room
        Stayed 1 night in July 2019

        slow checking and check out time”

        be prepared for long q check in and check out time, very slow processing time.

        Reviewed July 24, 2019

        Dear KIT, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded July 26, 2019
        Swiss-Garden Hotel Melaka
        6.0
        Cindy
        Family with young children
        Deluxe Room
        Stayed 1 night in June 2019

        Toilet and swimming pool very dirty ”

        Hotel room toilet very dirty when shower the water is stuck. Swimming pool looks good but inside swimming pool water very dirty, have many sand inside swimming pool and have rubbish inside swimming pool and also the cement & mosaic many drop out is very danger for guest. Swimming pool maintenance very bad.

        Reviewed July 12, 2019

        Dear Cindy, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded July 12, 2019
        Swiss-Garden Hotel Melaka
        8.0
        Excellent
        Lawrance
        Couple
        Deluxe Room
        Stayed 1 night in February 2019

        Clean room ”

        Rooms are vy clean and well maintained..strategic locations ..

        Reviewed July 20, 2019

        Dear Lawrance, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded July 23, 2019
        Swiss-Garden Hotel Melaka
        10.0
        Exceptional
        Linda
        Couple
        Deluxe Room
        Stayed 2 nights in July 2019

        Great service!”

        Spacious room with balcony. Friendly and helpful staff. Definitely will come again!

        Reviewed July 25, 2019

        Dear Linda, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded July 26, 2019
        Swiss-Garden Hotel Melaka
        8.0
        Excellent
        Li from Singapore
        Family with young children
        Deluxe Room
        Stayed 1 night in June 2019

        NIce and clean hotel.”

        Location is a little far from Jonker but its cheap to Grab in Melaka. The room is clean and big. Swimming pool is very nice for young children to pay. The mall next door was very disappointing as there was not many store that was opened.

        Reviewed June 23, 2019

        Dear Li, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded June 24, 2019
        Swiss-Garden Hotel Melaka
        8.8
        Excellent
        Low from Thailand
        Family with teens
        Deluxe Room
        Stayed 2 nights in May 2019

        good service , ideal location for food. ”

        the sky tower is the place for you to take photo and enjoy drink with your love onces. there is a street food near by which is rather cheap and nice. the doorman did a great job never fail to open the door for me

        Reviewed June 06, 2019

        Dear Low, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded June 07, 2019
        Swiss-Garden Hotel Melaka
        8.0
        Excellent
        Derrick from Malaysia
        Group
        Deluxe Room
        Stayed 2 nights in May 2019

        Nice and comfortable hotel, Family staycation”

        Pros: Have good facilities especially outdoor kids play pool area, infinity pool (indoor) Cons: Unlike Hatten Place Hotel which allows hotel guest to visit the Sky-view for free, This establishment charges adults & kids to view the sky tower.

        Reviewed June 04, 2019

        Dear Derrick, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded June 04, 2019
        Swiss-Garden Hotel Melaka
        9.2
        Exceptional
        RICHARD from Malaysia
        Couple
        Deluxe Room
        Stayed 1 night in May 2019

        Nice room with beautiful views!”

        The reception lady is friendly and helpful! We have a twin room on the highest floor with the river views. We look it very much plus the room comes with bathtub. It has a brocany to have a good view of Malacca especially evening view was beautiful. The buffet breakfast has many food option, Chinese, Malaysian, Western, Mid eastern and etc which is very good.

        Reviewed May 28, 2019

        Dear RICHARD, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded May 28, 2019
        Swiss-Garden Hotel Melaka
        8.0
        Excellent
        Vickie from Malaysia
        Business traveler
        Deluxe Room
        Stayed 1 night in May 2019

        Disappointed ”

        It is grand, with mini water park for the kids. Adjust to a mall. Room is spacious with couch and study table. But I got a far end room with internal door adjust to the next room. The next room is very noise at certain time. The door keep rattling. The aircon/ventilation very noise. Can heard others room flushing the toilet. No clear signboard for those driving

        Reviewed May 10, 2019

        Dear Vickie, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded May 10, 2019
        Swiss-Garden Hotel Melaka
        8.0
        Excellent
        Chee from Malaysia
        Couple
        Deluxe Room
        Stayed 1 night in May 2019

        Best roof top bar in Melaka!”

        Nice roof top bar to relax as it’s not crowded but slightly pricey. Nice Swimming pool. Reasonably big room. Room smell of cigarette, maybe previous guests smoke in the room. Confusing car park n lift.

        Reviewed May 03, 2019

        Dear Chee, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded May 04, 2019
        Swiss-Garden Hotel Melaka
        10.0
        Exceptional
        Chee from Malaysia
        Business traveler
        Deluxe Room
        Stayed 1 night in April 2019

        Wonderful hotel”

        Everything is great, rooms is perfect nothing to worry as I am quite picky for hotel rooms, this is really impressive just a little tiny thing is the lighting in the bathroom are not quite enough around the mirror, it is a little bit difficult for make up and the plug socket placing are weird while drying hair but its no big deal. The lift door needs to be extra attention as it is closing hard and fast, quite scary but overall I will still go back to this hotel for my next malacca trip, 9.5/10 one of my best hotel choice.

        Reviewed May 02, 2019

        Dear Chee, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded May 08, 2019
        Swiss-Garden Hotel Melaka
        10.0
        Exceptional
        Alia from Malaysia
        Couple
        Deluxe Room
        Stayed 2 nights in April 2019

        The best place for family vacation”

        They have spacious room. The best facility. Infinity pool (can’t move on from this) common pool with Jacuzzi. Very calm place for you to clear off your mind and relax. Fast service. Friendly staff. Variety of buffet breakfast. You’ll just love the place! 😘😘

        Reviewed April 28, 2019

        Dear Alia, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded May 08, 2019
        Swiss-Garden Hotel Melaka
        8.8
        Excellent
        Tam from Malaysia
        Family with young children
        Executive Suite
        Stayed 1 night in August 2018

        nice stay in Melaka”

        got studio room, spacious and good for family with kids

        Reviewed July 24, 2019

        Dear Tam, Thank you for choosing Swiss-Garden Hotel Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss-Garden Hotel Melaka

        Responded July 24, 2019
        Swiss-Garden Hotel Melaka
        12345
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