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Batu Hitam Beach - 430 m from property, Swiss-Garden Resort Residences Kuantan in Kuantan

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7.3

Very good

1,984 reviews

1,984 reviews

See map
See map

7.9

Very good

Location rating score

Very good location - 430 meters to the beach
Popular landmarks
Teluk Cempedak Beach
9.7 km
East Coast Mall
10.2 km
Berjaya Megamall
10.5 km
Taman Esplanade
10.9 km
Masjid Sultan Ahmad Shah
11.8 km
Closest landmarks
Batu Hitam Beach
430 m
TMG Mart Batu Hitam
740 m
Taman Kanak-Kanak
1.3 km
PSJ 1/16 Park
1.7 km
Natural Batik Village
2.4 km

Swiss-Garden Resort Residences Kuantan

Jalan Kuantan-Kemaman, Mukim Sungai Karang, Beserah, Kuantan, Malaysia, 26100 - See map

Conveniently situated in the Beserah part of Kuantan, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Excellent view

430 meters to the beach

Elevator

Facilities

Fire extinguisher

Invoice provided

Elevator

Facilities for disabled guests

Malay

Your dates are popular among travelersUsers are booking a place in Kuantan every 1 minutes on Agoda.com
Value for money7.3
Location rating7.9
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport21.4 km

Frequently asked questions

What public parks are in close proximty of Swiss-Garden Resort Residences Kuantan?

While staying at Swiss-Garden Resort Residences Kuantan, indulge in your morning or evening wander at nearby park which include Taman Kanak-Kanak, PSJ 1/16 Park, and Pusat Rekreasi Balok.

What are the property's policies for children's bedding at Swiss-Garden Resort Residences Kuantan?

Swiss-Garden Resort Residences Kuantan's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What do travelers love most about Swiss-Garden Resort Residences Kuantan?

Verified guests that stayed at Swiss-Garden Resort Residences Kuantan have given this property a rating of 7.881 for its outstanding location as the main highlight for their stay.

What is the verified guest review consensus about Swiss-Garden Resort Residences Kuantan's view?

72.0% of our verified customer testimonials have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Swiss-Garden Resort Residences Kuantan down in the review section.

What is the verified guest review consensus about Swiss-Garden Resort Residences Kuantan's pet services?

100.0% of our past guest reviews have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Swiss-Garden Resort Residences Kuantan down in the review section.

What is the typical rating that past Solo travelers' have given to Swiss-Garden Resort Residences Kuantan?

Past solo travelers that have stayed at this property have given Swiss-Garden Resort Residences Kuantan an average rating of 6.4. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Swiss-Garden Resort Residences Kuantan?

Past couple travelers that have stayed at this property have given Swiss-Garden Resort Residences Kuantan an average rating of 7.0. You can look up on more detailed customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Group travelers have given to Swiss-Garden Resort Residences Kuantan?

Verified group travelers that have stayed at this property have given Swiss-Garden Resort Residences Kuantan an average rating of 7.0. You can find more precise customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Swiss-Garden Resort Residences Kuantan?

The nearest train, metro, or bus station is Terminal Sentral Kuantan Bus Station, 12218.56 m away from Swiss-Garden Resort Residences Kuantan.

What restaurants are in close proximty of Swiss-Garden Resort Residences Kuantan?

Swiss-Garden Resort Residences Kuantan’s community is Beserah which includes popular restaurants such as Puteh Beach Bar, Beserah Seafood Restoran, and Sara Thai Kitchen.

What time is check-in and check-out at Swiss-Garden Resort Residences Kuantan?

Check-in is from 03:00 PM, and check-out is until 12:30 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated periods may be charged an additional fee.

What is the closest airport to Swiss-Garden Resort Residences Kuantan?

The closest airport to Swiss-Garden Resort Residences Kuantan is Pulau Tioman Airport, 149.0 km away.

What people love about Swiss-Garden Resort Residences Kuantan

  • 9.6

    Exceptional
    Location

    "Very clean & near to the beach."

    Mohd

    |

    January 29, 2022

  • 10

    Exceptional
    Spaciousness

    "Clean and spacious room."

    Anas

    |

    April 1, 2021

  • 8

    Very good
    Location

    "Very convenient - beach, store, food, car wash are mostly nearby."

    Rahimah

    |

    January 6, 2021

Property ranking|Compared to 948 Kuantan properties
See all rankings
Room comfort score
6.9/10
Location score
7.9/10
Couples review score
7/10
Cleanliness score
7.2/10
Better than
97
%
of Kuantan properties
Better than
76
%
of Kuantan properties
Better than
76
%
of Kuantan properties
Better than
73
%
of Kuantan properties
Overall rating:

7.3

Very good
1,984 reviews
Cleanliness
7.2
Facilities
7.3
Location
7.9
Read all reviews >
What travelers say they love:
Room was clean and comfortable .
Nor from Malaysia
Family with older children
More about Swiss-Garden Resort Residences Kuantan

More about Swiss-Garden Resort Residences Kuantan

Whether you're a tourist or traveling on business, Swiss Garden Resort Residences Kuantan is a great choice for accommodation when visiting Kuantan. The excitement of the city center is only 13 km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Swiss Garden Resort Residences Kuantan, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk, car park.

Guests can choose from 180 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers an excellent variety of recreational facilities, including theme park, fitness center, sauna, outdoor pool, children's playground. With an ideal location and facilities to match, Swiss Garden Resort Residences Kuantan hits the spot in many ways.

Show less

Amenities and facilities

Very good
Facilities

7.3

Most talked about facilities

Swimming Pool

105 mentions

Breakfast

92 mentions

Beach

38 mentions

Housekeeping

25 mentions

Languages spoken
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
Services and conveniences
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Smoking area
Access
  • Fire extinguisher
  • Pets allowed

Food and dining

Breakfast options
  • Halal

Location

Jalan Kuantan-Kemaman, Mukim Sungai Karang, Beserah, Kuantan, Malaysia, 26100
Very good
Location

7.9

Airports
  • Sultan Haji Ahmad Shah Airport (KUA)
    21.4 km 25 min drive
  • Kerteh Airport (KTE)
    71.4 km
Public transportation
  • Terminal Sentral Kuantan Bus Station
    12.2 km
Hospital or clinic
  • Wy Ko Specialist Maternity & Gynaecology Centre
    8.2 km
Convenience store
  • 7 Eleven
    70 m

What's nearby

Popular landmarks
  • Teluk Cempedak Beach
    9.7 km
  • East Coast Mall
    10.2 km
  • Berjaya Megamall
    10.5 km
  • Taman Esplanade
    10.9 km
  • Masjid Sultan Ahmad Shah
    11.8 km
  • Bukit Pelindung Recreational Forest
    12.1 km
  • Sungai Pandan Waterfall
    27.4 km
  • Bukit Gambang Waterpark Resort
    40.8 km
Nearby landmarks
  • Batu Hitam Beach
    430 m
  • TMG Mart Batu Hitam
    740 m
  • Taman Kanak-Kanak
    1.3 km
  • PSJ 1/16 Park
    1.7 km
  • Natural Batik Village
    2.4 km
  • Pusat Rekreasi Balok
    2.8 km
  • Eng Hong Mart
    3.3 km
  • KFC Balok Playground
    3.5 km
  • LCY
    3.7 km
  • Balok Night Market
    3.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:30
The property
  • Number of rooms 180
  • Year property opened2014

Property announcements

Check-in and check-out will be at Swiss-Garden Beach Resort Kuantan. Please contact the property for more information.

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Reviews of Swiss-Garden Resort Residences Kuantan from real guests

Provided by verified guests of Agoda
7.3
Cleanliness7.2
Facilities7.3
Location7.9
Room comfort and quality6.9
Service7.2
Value for money7.3
High score for Kuantan
Rating
9+ Exceptional (144)
8-9 Excellent (87)
7-8 Very Good (208)
6-7 Good (111)
<6 Below Expectation (303)
Time of the year
Mar - May (169)
Jun - Aug (249)
Sep - Nov (225)
Dec - Feb (210)

Show reviews that mention 

Showing 853 verified guest comments
12345
10.0
Exceptional
Noryati from Malaysia
Family with young children
Stayed 2 nights in July 2020

Nice place and comfortable ”

Stay n feel like our own home with big family trip.clean house,nice view,nice environment,friendly staff help anytime you ask for.A bit problem but its ok for me to understand.Its about gate entrance go to beach which is no security there n many guess(maybe another family already bring out the card)must wait if someone come n bring access card to open the gate.one more thing about lift,when check out time we are waiting for more than half and hour,but its ok n we are understand the situation.Very satisfied to stay here n will come again later.Thank You.

Reviewed August 03, 2020

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Dear Noryati , Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We apologize for any inconvenience caused. We look forward to welcoming you back to the tranquility of Swiss-Garden Resort Residences, Sg. Karang. Thank you. Yours sincerely, May-L Marcom Manager

Responded August 06, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
Wei from Malaysia
Family with young children
Stayed 2 nights in June 2020

Highly recommended beach residences”

The location is fantastic, much better than being in the center of Teluk Cempedak which is too congested and Cherating which is a bit far off. This location is the best and the beach is just fantastic. It is also easy to get food around the area and only 15 mins to Kuantan city center. The staff is friendly and the room is very clean. The surrounding is just serene and peaceful. We had a great time with 5 kids and will certainly be back. Thanks to the team at Swiss Garden Residences for making our post MCO holiday a great one.

Reviewed July 01, 2020

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Dear Wei, Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance. We look forward to welcoming you back to the tranquility of Swiss-Garden Resort Residences, Sg. Karang. Thank you.

Responded November 17, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
noorhafizzah from Malaysia
Family with young children
Stayed 1 night in July 2020

Peaceful and Best Pool”

Family Room

Reviewed July 21, 2020

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Salam noorhafizzah, Pihak pengurusan Swiss-Garden mengucapkan terima kasih kerana meluangkan masa untuk memaklumkan pihak kami berkenaan dengan pengalaman anda sewaktu berada di Swiss-Garden. Sekian dimaklumkan. Terima kasih.

Responded November 17, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
noorhafizzah from Malaysia
Family with young children
Stayed 1 night in November 2020

The best to stay”

Good staff... I got a room with sea view and pool view. Very worth it... My kids had one room and my husband and I had another. There's a living room, balcony, sofa, dining table, fridge, electric kettle, and microwave. 👍🌟🌟🌟🌟🌟

Reviewed November 13, 2020

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Salam noorhafizzah, Pihak pengurusan Swiss-Garden mengucapkan terima kasih kerana meluangkan masa untuk memaklumkan pihak kami berkenaan dengan pengalaman anda sewaktu berada di Swiss-Garden. Sekian dimaklumkan. Terima kasih.

Responded November 17, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
Abu from Malaysia
Family with young children
Family Suite
Stayed 3 nights in July 2020

Very reasonable price”

Had a good 3 nights stay. Upstairs neighbour was doing renovation i think. Hammer sounds and furniture dragging disturbed my baby for 2 days and nights. Hopefully he's done by now. Otherwise it is all good. Maybe they should pun a carpet at the dining area as bare tiles and wood chair makes lots of noise for neighbours below. Having said that, i will return again. May i suggest to have a drying rack at the balcony for our swimsuits and towels

Reviewed July 17, 2020

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Dear Abu, Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance. We look forward to welcoming you back to the tranquility of Swiss-Garden Resort Residences, Sg. Karang. Thank you.

Responded November 17, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
Ain from Malaysia
Family with young children
Stayed 1 night in July 2020

Good and will come again .”

The pool need to be clean everyday . It has sand in the pool so my baby have a little scratch while playing in the pool.

Reviewed July 12, 2020

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Dear Ain, Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance. We look forward to welcoming you back to the tranquility of Swiss-Garden Resort Residences, Sg. Karang. Thank you.

Responded November 17, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
noorhafizzah from Malaysia
Family with young children
Stayed 1 night in July 2020

The best place to stay”

Sgt puashati.. saya ambik bilik family. Sgt kemas , bersih, sea view .... sgt berbaloi n i will come again .....

Reviewed July 08, 2020

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Dear Noorhafizzah, Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance. We look forward to welcoming you back to the tranquility of Swiss-Garden Resort Residences, Sg. Karang. Thank you.

Responded November 17, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
Fairuz from Malaysia
Family with young children
Stayed 1 night in August 2020

Good vacation.”

The theme park is awesome..my children love it so much, so do i..the beach is also beautiful nice. The staff is very friendly. Will repeat our vacation here soon..

Reviewed August 22, 2020

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Dear Fairuz, Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Resort Residences, Sg. Karang. Thank you.

Responded August 26, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
Mohd from Malaysia
Family with young children
Stayed 2 nights in July 2020

Fun”

Kids had great time utilizing the pool/slides. The beach is clean enough for swimming as well.

Reviewed July 20, 2020

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Dear Mohd, Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance. We look forward to welcoming you back to the tranquility of Swiss-Garden Resort Residences, Sg. Karang. Thank you.

Responded November 17, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
Anas from Malaysia
Family with young children
Stayed 1 night in November 2019

Exceptional”

Walking distance to the beach. Clean and spacious room. Great water park. A lot of local restaurant around the hotel.

Reviewed April 01, 2021

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9.6
Exceptional
Muhammad from Malaysia
Family with young children
Stayed 1 night in December 2020

Superb”

Very spacious space for studio unit and cleanliness very good. Have good pool for family with young children. Evertyhing is satisfied. 👍🏻

Reviewed December 18, 2020

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Dear Muhammad, Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and we have shared your kind feedback with all our personnel. We look forward to welcoming you back to the tranquility of Swiss-Garden Resort Residences, Sg. Karang. Thank you.

Responded December 21, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
Nur from Malaysia
Family with young children
Stayed 2 nights in December 2019

Family traveller”

Good for young children. They enjoyed so much

Reviewed March 15, 2022

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10.0
Exceptional
Mohd from Malaysia
Family with young children
Stayed 1 night in September 2020

Great Vacation”

Stay was great with price given by this apartment..

Reviewed September 08, 2020

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Dear Mohd, Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Resort Residences, Sg. Karang. Thank you.

Responded September 08, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
Shikin from Malaysia
Family with young children
Stayed 1 night in December 2019

A good place to stay”

To enjoy more the pool, pls avoid monsoon season 😊 Overall, 5stars

Reviewed March 04, 2020

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Dear Shikin, Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Resort Residences, Sg. Karang. Thank you. Yours sincerely, May- L Marcom Manager

Responded March 04, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
ROZALINA from Malaysia
Family with teens
Stayed 1 night in June 2020

Exceptional”

Nice swimming pool, my son happy bcoz he loves the basketball court

Reviewed June 22, 2020

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Dear ROZALINA, Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and we have shared your kind feedback with all our personnel. We look forward to welcoming you back to the tranquility of Swiss-Garden Resort Residences, Sg. Karang. Thank you.

Responded November 26, 2020
Swiss-Garden Resort Residences Kuantan
9.2
Exceptional
Farhan from Malaysia
Family with young children
Stayed 2 nights in September 2020

Comfortable and spacious.”

Room was spacious, air-con was very strong, has lots of free covered parking, large kid's pool, beach just walking distance from the building, lots of choices in foodpanda app at the hotel's location. There are a few minor cons though: kitchenette light was broken, bathroom sink stopper can be pushed in but not pulled out again and I had to hack it with thin wire to get it back out, the main entrance door locking mechanism was loose and felt like it was going to come off, the provided electronic safe box was broken. The biggest con i think is the check-in process which took 20mins. need to improve much more when checking in.

Reviewed September 14, 2020

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Dear Farhan, Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. Please know that your comments have been duly informed to person-in-charge of the resort, Cik Ismayanti. Apologies for any inconvenience caused. Thank you.

Responded September 18, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
Fimi from Malaysia
Family with young children
Stayed 1 night in October 2020

Worth the price”

For me, everything is good..the staff, the room, the pool especially

Reviewed October 31, 2020

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Dear Fimi, Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Resort Residences, Sg. Karang. Thank you.

Responded November 03, 2020
Swiss-Garden Resort Residences Kuantan
9.6
Exceptional
Alia from Malaysia
Family with young children
Stayed 1 night in July 2020

Very friendly staff at reception. Indian male staff very professional and have good pr”

They attend to every requests made and try to give best solution. Recommended getaway for large family with small babies too

Reviewed July 21, 2020

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Dear Alia, Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance. We look forward to welcoming you back to the tranquility of Swiss-Garden Resort Residences, Sg. Karang. Thank you.

Responded November 17, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
norshafila from Malaysia
Family with young children
Stayed 1 night in July 2020

terbaik”

suka semuanya, good place,good enviroment,good staff,good pool,good beach.

Reviewed July 14, 2020

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Salam norshafila, Pihak pengurusan Swiss-Garden mengucapkan terima kasih kerana meluangkan masa untuk memaklumkan pihak kami berkenaan dengan pengalaman anda sewaktu berada di Swiss-Garden. Sekian dimaklumkan. Terima kasih.

Responded November 17, 2020
Swiss-Garden Resort Residences Kuantan
10.0
Exceptional
elina from Malaysia
Group
Stayed 1 night in July 2020

Great stay!”

Very good and cozy place to hangout with family

Reviewed July 14, 2020

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Dear Elina, Warmest Greeting from Swiss Garden Resort Residences, Sg. Karang! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance. We look forward to welcoming you back to the tranquility of Swiss-Garden Resort Residences, Sg. Karang. Thank you.

Responded November 17, 2020
Swiss-Garden Resort Residences Kuantan
12345