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Swiss Residence Hotel- Kandy

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Very good7.6
Based on 15 reviews
Swiss Residence Hotel- Kandy
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Swimming pool
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7.9 Very good location
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7.9Location
  • 550 meters to public transportation

  • Hot tub

  • Air conditioning

  • Separate living room

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Room choices
Deluxe - Double
...
  • Mountain view
  • 30 m²
  • 1 double bed
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Superior - Double
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  • Mountain view
  • 35 m²
  • 1 double bed
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Single Deluxe
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    Triple Standard
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      Double Superior
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        Double Deluxe
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          Single Superior
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            Single Standard
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              Triple Superior
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                Nearest essentials

                Airports
                • 83 kilometers to
                • Bandaranaike International Airport (CMB)
                • 83 kilometers to
                • Bandaranaike International Airport (CMB)
                Public transportation
                • 550 meters to
                • Asgiriya Railway Station
                • 900 meters to
                • Kandy Railway Station
                Hospital or clinic
                • 500 meters to
                • Sahana Channelling Centre
                Pharmacy
                • 500 meters to
                • Raj Medical
                Convenience store
                • 750 meters to
                • Best One Store
                Cash withdrawal
                • 500 meters to
                • ATM

                More about

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                Verified guest reviews

                Agoda Reviews (15)
                Booking.com Reviews (47)

                1.1

                Filter by guest type:
                • Cleanliness 7.3
                • Facilities 7.0
                • Location 7.9
                • Room comfort and quality 5.3
                • Service 7.9
                • Value for money 8.1
                Excellent
                • Cleanliness 8.0
                • Facilities 8.0
                • Location 8.8
                • Room comfort and quality 6.0
                • Service 9.6
                • Value for money 9.2
                Excellent
                • Cleanliness 8.4
                • Facilities 7.6
                • Location 8.0
                • Service 8.0
                • Value for money 8.4
                • Cleanliness 5.3
                • Facilities 4.7
                • Location 7.3
                • Service 6.0
                • Value for money 7.3
                Review score
                • Cleanliness 4.0
                • Location 4.0
                • Room comfort and quality 2.0
                • Service 4.0
                • Value for money 4.0
                Very good
                • Cleanliness 8.0
                • Location 8.0
                • Room comfort and quality 8.0
                • Service 8.0
                • Value for money 8.0
                Provided by verified guests of Agoda
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                Room type
                • Superior - Double
                • Deluxe - Double

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                Showing 13 verified guest comments
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                8.4
                Amila from Sri Lanka
                Couple
                Deluxe - Double
                Stayed 1 night in May 2017
                Excellent”
                Loved the location, privacy & the quietness right next to the kandy city. Awesome super spacious rooms & the hospitality of the staff. Not forgetting the fresh food. Highly recommended.
                Reviewed August 17, 2017
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                5.6
                rowena from Australia
                Solo traveler
                Superior - Double
                Stayed 3 nights in August 2017
                Above average”
                There was Confusion at checkin re our rooms we had booked 2 different types Deluxe and Superior , and were given the same type . The hotel is very poorly kept . My sheets had big stains had to call housekeeping at 11pm as could not sleep in those . The towels were Frayed . The new sheets had a small stain as well . Even the new rooms have scrapes everywhere . Nothing is finished properly . Paint splats partly mended gashes in walls . I could whip around and make a big difference in no time ! It just shows no care taken .?The Curtains in the bar not Ironed . The building needs updating badly however even the new rooms are not well maintained . Sticky stains on the tables . Minibar not replaced and empty bottles not taken the next day . Glasses used not replaced with new ones . It has the bones of what could be great with care and some money The Housekeeping and Bar staff were very helpful and lovely . Across the road is a great Cafe T20 for cheap cheerful Meal .
                Reviewed August 15, 2017
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                9.6
                Biju from United Arab Emirates
                Solo traveler
                Deluxe - Double
                Stayed 2 nights in June 2017
                Exceptional”
                Should consider providing WiFi in the rooms Spa wasn't operational
                Reviewed June 27, 2017
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                5.2
                Nenad from Australia
                Solo traveler
                Deluxe - Double
                Stayed 2 nights in April 2017
                Lots of potential, lots of scope for improvement”
                While staying at Swiss Residence I was always left guessing if I am missing some important clues. The exterior of this hotel and some of the areas are dated, but the rooms are comfortable and renovated. The breakfast was quite good and enjoyable. I really appreciated the variety of options that were on offer. But I found it quite strange that there were so few other guests in the hotel. Maybe the steep driveway is a problem? I was so disappointed with tuk-tuk drivers who would charge more because "the hotel is on the hill", and then refuse to drive up to the entrance. This may be a problem for some people or with families with kids. While the WiFi in the lobby was ok, in my room I couldn't connect. For a hotel that charges these prices, this would be a bad oversight. Finally, I'm greatly disappointed by the staff at the front desk. For all my inquiries about travelling to/from Kandy there was only one answer - "why don't you get a car with a driver". The WiFi works in the lobby and Google provided better answers.
                Reviewed April 28, 2017
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                8.4
                Amutham from Singapore
                Family with young children
                Deluxe - Double
                Stayed 3 nights in December 2016
                Enjoyed my stay ”
                Friendly staffs and happy with manager's action when we were given wrong room!!
                Reviewed January 10, 2017
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                9.6
                angeline from South Africa
                Couple
                Deluxe - Double
                Stayed 2 nights in December 2016
                Awesome Hotel! ”
                We enjoyed our stay here. The hotel is clean and currently under construction, but should be looking amazing next year some time. Staff were friendly and it was fairly central to get around. They don't tell you but if you look left the Big Buddha is literally 400m away. All in all this was a great stay. We would advise for you to stay 1 night in Kandy as 2 nights may be a bit much as there's limited things to do unless you want to ride or watch elephants get bathed... but other than that Big Buddha was the only thing we enjoy, and the lake is overrated!
                Reviewed December 26, 2016
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                6.4
                raunak from India
                Family with young children
                Deluxe - Double
                Stayed 2 nights in November 2016
                Average hotel...tucked away in the hils”
                The hotel is about 10 mins taxi ride from main city center...the rooms are nice recently renovated.... breakfast spread is good...pool clean...no wifi in rooms only in lobby which is a major drawback as mobile network signal is also poor in rooms...overall an ok stay .. options of..better hotels is Kandy central
                Reviewed November 29, 2016
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                10.0
                Dilshani from Sri Lanka
                Solo traveler
                Deluxe - Double
                Stayed 1 night in November 2016
                Extremely friendly and comforting.”
                Staff attitude an service levels were excelent. I caught a cold an fever just after i checked in.. due to weather changes. So fell fast asleep an woke up just when kitchen was to close for the night for room service. But wen i called them, they explained this to me, i apologizd an was abt to hang up when they askthat i order atleast something simple like a sandwi
                Reviewed November 10, 2016
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                8.0
                Rebecca from Australia
                Couple
                Deluxe - Double
                Stayed 1 night in December 2015
                Under Construction”
                Great staff
                It was pleasant, however the rooms were a but run down but they were renovating the hotel so i am sure they will be a lot nicer in the future. Breakfast was great, nice view over the pool.
                Reviewed January 20, 2016
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                7.7
                Michelle from Sri Lanka
                Group
                Deluxe - Double
                Stayed 2 nights in December 2015
                Great Value for Money”
                Location / Hotel Conditions / Value for Money
                A very pleasant stay, friendly staff with comfy rooms. Very Clean
                Reviewed December 29, 2015
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                Swiss Residence Hotel- Kandy
                |Very good 7.6

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