Swiss Residence Hotel- Kandy
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Deluxe - Double Swiss Residence Hotel- Kandy
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7.9
Very good
/10
(143 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location - 160 meters from city center
Parking
FREE
  • Bahiravokanda Vihara Buddha Statue150 m
  • Kandy Lake1.06 km
  • Udawattakelle Sanctuary1.17 km
  • Temple of the Tooth (Sri Dalada Maligawa)1.25 km
  • World Buddhist Museum1.34 km
  • British Garrison Cemetery1.46 km
  • Ceylon Tea Museum1.92 km
  • Commonwealth War Cemetery2.94 km
  • Lankathilaka Temple4.73 km
  • Kandy View Point14.71 km
  • Free Wi-Fi

    Swiss Residence Hotel- Kandy

    23, Bahirawakanda Bahirawakanda Lane,, Kandy Central, Kandy, Sri Lanka, 20000 - See map

    8 travelers are looking at this property right now

    Book now before it's too late!

    "Rooms were clean, stylish and very well appointed, the beds supremely comfortable, and the bathroom and toilet equally classy."
    Gerald - May 11, 2018
    Excellent service
    8.2 rating for service
    Excellent cleanliness
    8.1 rating for cleanliness
    • 570 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Cheaper than 98% of all properties in Kandy in the last 24 hoursCompared to 2,695 Kandy properties at Agoda for various dates
    Property ranking|Compared to 2,695 Kandy properties
    See all rankings
    Review score - United States
    10.0/10
    Cheapest price score
    Location score
    8.1/10
    Value for money score
    8.0/10
    Better than
    99
    %
    of Kandy properties
    Better than
    98
    %
    of Kandy properties
    Better than
    97
    %
    of Kandy properties
    Better than
    96
    %
    of Kandy properties
    Value for money8.0
    Distance to city center1 km
    Location rating8.1
    Nearest airportSigiriya Airport (GIU)
    Distance to airport74.1 km

    Rooms available at Swiss Residence Hotel- Kandy

    Deluxe - Double
    Deluxe - Double
    ...
    • Room size: 30 m²/323 ft²
    • Mountain view
    • 1 double bed
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    Superior - Double
    Superior - Double
    ...
    • Room size: 35 m²/377 ft²
    • Mountain view
    • 1 double bed
    Enter dates to see prices
    1 Bedroom Standard
    1 Bedroom Standard
    ...
    • Room size: 20 m²/215 ft²
    • Garden view
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    Single Superior
    Single Superior
    ...
    • Balcony/terrace
    Enter dates to see prices
    Twin/Double room - De Luxe - Mountain view
    Twin/Double room - De Luxe - Mountain view
    ...
    • Balcony/terrace
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    Single Standard
    Single Standard
    ...
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      Double room - Single use - Superior
      Double room - Single use - Superior
      ...
      • Balcony/terrace
      Enter dates to see prices
      Deluxe Triple
      Deluxe Triple
      ...
      • Balcony/terrace
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      Double room - Single use - De Luxe
      Double room - Single use - De Luxe
      ...
      • Balcony/terrace
      Enter dates to see prices
      Single Deluxe
      Single Deluxe
      ...
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        What people love about Swiss Residence Hotel- Kandy

        • 9.2
          Exceptional
          Location

          "Fantastic location with amazing views of the surrounding area."

          Richard

          |

          January 3, 2019

        • 5.6
          Review score

          "Across the road is a great Cafe T20 for cheap cheerful Meal ."

          rowena

          |

          August 15, 2017

        • 9.2
          Exceptional
          Cleanliness

          "Facilities were great, the room was very big and super clean."

          Richard

          |

          January 3, 2019

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        More about Swiss Residence Hotel- Kandy

        More about Swiss Residence Hotel- Kandy

        8.4
        Excellent

        "Nice to be up on the hill away from the busy city and nice v..."

        Andrew

        |

        January 4, 2019

        Description

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        Most talked about facilities

        Breakfast
        8 mentions
        Food & Dining
        6 mentions
        Swimming Pool
        2 mentions
        Internet
        1 mention

        What they offer

        5.2
        Review score

        "I really appreciated the variety of options that were on off..."

        Nenad

        |

        April 28, 2017

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Breakfast options

        Asian
        Continental
        Italian
        Vegetarian
        Full English/Irish

        Restaurants on site

        Edelweiss
        Cuisine:Asian, Chinese, French
        Menu:Buffet, A-la-carte

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Swiss Residence Hotel- Kandy from real guests

        Overall rating
        7.9
        Very good
        From 143 reviews
        Provided by verified guests of
        Agoda Reviews (103)Booking.com Reviews (40)
        Rating via Agoda7.9
        /
        10
        Cleanliness8.1
        Facilities7.3
        Location8.1
        Room comfort and quality5.3
        Service8.2
        Value for money8.0
        High score for Kandy
        Rating
        9+ Exceptional (23)
        8-9 Excellent (5)
        7-8 Very Good (6)
        6-7 Good (6)
        <6 Below Expectation (17)
        Time of the year
        Mar - May (9)
        Jun - Aug (9)
        Sep - Nov (11)
        Dec - Feb (28)
        All guests (103)
        All room types
        All languages
        Showing 57 verified guest comments
        123
        9.6
        Exceptional
        kasthuri from Malaysia
        Family with teens
        Deluxe - Double
        Stayed 1 night in February 2019

        Exceptional”

        Excellent facilities. Cozy room ( furnitures are new and the interior is modern)with a good view. Good value for money. Breakfast overlooking Kandy was something to look forward for. U need to use the stairs to reach the first floor, they have lift from there on. Overall a great experience.

        Reviewed February 27, 2019
        9.2
        Exceptional
        Richard from Thailand
        Couple
        Deluxe - Double
        Stayed 1 night in December 2018

        Great views ”

        Fantastic location with amazing views of the surrounding area. It's about a 10-15 minute walk down a relatively steep hill and is very close to one of the large Buddha's. Facilities were great, the room was very big and super clean. Staff were lovely and the breakfast was a lovely start to the day. Great place to relax and enjoy the area.

        Reviewed January 03, 2019
        9.2
        Exceptional
        Bryony from Thailand
        Couple
        Deluxe - Double
        Stayed 1 night in April 2019

        Nice treat with the en-suite bath”

        After Adams peak and lots of travelling it was a real treat to have a hot bath to rest the legs. Standards of the room were really nice. Staff here were really friendly. We decided to eat at the restaurant in the hotel which was buffet style and the dhal curry and BBQ fish were yummy.

        Reviewed April 21, 2019
        8.4
        Excellent
        Andrew from Australia
        Couple
        Deluxe - Double
        Stayed 3 nights in December 2018

        Good to be away from the hustle and bustle”

        Rooms are nice, clean and new but shower was very temperamental sometimes loosing water every 10 seconds. Nice to be up on the hill away from the busy city and nice views. Breakfast was ok but definitely don’t try the dinner buffet- not good food and very pricey.

        Reviewed January 04, 2019
        6.8
        Good
        azzah from Malaysia
        Couple
        Deluxe - Double
        Stayed 1 night in December 2018

        Location not strategic ”

        Hotel located uphill and it was very steep for walking up. Also, it is far from shops , we had our meals first before checking in. Room was large, clean and seemed recently renovated. Okay for a night stay.

        Reviewed December 30, 2018
        6.0
        Mark from United Kingdom
        Couple
        Deluxe - Double
        Stayed 1 night in October 2018

        Great Location, but very tired”

        The hotel is high above Kandy with great views. Assuming you’re not given a room facing the back that is. Tuk Tuks will not climb the steep access road so ensure you book a taxi for arrival. Rooms are very tired though, ours had damp in the ceiling and curtains were dirty. Photos suggest a palatial hotel, but not any longer. Having said that it is well priced and is just about ok for one night.

        Reviewed November 05, 2018
        10.0
        Exceptional
        joanna from United Kingdom
        Couple
        Deluxe - Double
        Stayed 2 nights in October 2018

        Amazing”

        Absolutely loved this hotel...every thing about it was amazing. I wish I stopped longer but had to move on to my next desternation...I could not fault anything about this place. I will definitely be coming back and reccomend this place to any one...you will not be disdappointed

        Reviewed October 31, 2018
        10.0
        Exceptional
        Maher from Kuwait
        Couple
        Deluxe - Double
        Stayed 3 nights in March 2019

        Lovely hotel”

        Hotel was very good staff friendly and have the experience. Room was very beautiful and the view was amazing. Food tasty. I recommend the hotel

        Reviewed March 21, 2019
        8.0
        Excellent
        Lahiru from United Kingdom
        Couple
        Deluxe - Double
        Stayed 1 night in May 2019

        Very good”

        It’s really nice hotel with good facilities & closer to Kandy town with a amazing view. Good food & good staff .

        Reviewed June 02, 2019
        10.0
        Exceptional
        Anna from Singapore
        Couple
        Deluxe - Double
        Stayed 1 night in September 2018

        Short but nice stay ”

        Room comes with balcony that has a fantastic view of the city. Room is decent. Breakfast’s hygiene and variety could be improved.

        Reviewed September 24, 2018
        9.2
        Exceptional
        Gerald from Australia
        Group
        Deluxe - Double
        Stayed 2 nights in April 2018

        Exceptional”

        We chose this hotel on the basis of the many good reviews and are happy to confirm they were accurate. Excellent staff. Very courteous and helpful, and way beyond what would be normal for a hotel of this calibre. The only blemish was soiled and unironed table cloths which was a bit disappointing; the quality and variety of food for breakfast was however excellent. Rooms were clean, stylish and very well appointed, the beds supremely comfortable, and the bathroom and toilet equally classy. The swimming pool provided everyone with welcome relief from the heat.

        Reviewed May 11, 2018
        9.2
        Exceptional
        Rebekah from United Kingdom
        Couple
        Deluxe - Double
        Stayed 1 night in January 2018

        Nice stop for birthday treat”

        Travelling with a friend and we decided on a little luxury for a birthday treat. We had the pool to ourselves! The staff couldn't have been more helpful and friendly. The place is undergoing a refurbishment and once completed the place is going to be amazing, only a little noise of workman whilst we were by the pool, but nothing disturbing. We were lucky to get a budget room whilst the refurbishment was still ongoing as once finished I'm sure it will be out of our price range. Great location for beautiful walks in the hills and a few shops in walking distance. Lovely food in the restaurant.

        Reviewed January 21, 2018
        4.0
        PAT from Botswana
        Couple
        Deluxe - Double
        Stayed 2 nights in January 2018

        Couples”

        This hotel served a wing of a chicken which was topped with seafood rice. This is what you get from taking half board. Breakfast was the same no healthy cereals . The dining area is very untidy. On agora the place was deception

        Reviewed January 05, 2018
        9.2
        Exceptional
        Shaurya from India
        Family with young children
        Deluxe - Double
        Stayed 2 nights in October 2017

        Beautiful property with good staff”

        1. Well kept old hotel with nice renovated rooms. 2. Happy to help staff. 3. Good location and view. 4. Nice swimming pool but may not be used due to cold weather. 5. Affordable and high quality hotel. 6. Lavish breakfast with multiple options.

        Reviewed November 13, 2017
        9.6
        Exceptional
        angeline from South Africa
        Couple
        Deluxe - Double
        Stayed 2 nights in December 2016

        Awesome Hotel! ”

        We enjoyed our stay here. The hotel is clean and currently under construction, but should be looking amazing next year some time. Staff were friendly and it was fairly central to get around. They don't tell you but if you look left the Big Buddha is literally 400m away. All in all this was a great stay. We would advise for you to stay 1 night in Kandy as 2 nights may be a bit much as there's limited things to do unless you want to ride or watch elephants get bathed... but other than that Big Buddha was the only thing we enjoy, and the lake is overrated!

        Reviewed December 26, 2016
        6.4
        Good
        raunak from India
        Family with young children
        Deluxe - Double
        Stayed 2 nights in November 2016

        Average hotel...tucked away in the hils”

        The hotel is about 10 mins taxi ride from main city center...the rooms are nice recently renovated.... breakfast spread is good...pool clean...no wifi in rooms only in lobby which is a major drawback as mobile network signal is also poor in rooms...overall an ok stay .. options of..better hotels is Kandy central

        Reviewed November 29, 2016
        10.0
        Exceptional
        Dilshani from Sri Lanka
        Solo traveler
        Deluxe - Double
        Stayed 1 night in November 2016

        Extremely friendly and comforting.”

        Staff attitude an service levels were excelent. I caught a cold an fever just after i checked in.. due to weather changes. So fell fast asleep an woke up just when kitchen was to close for the night for room service. But wen i called them, they explained this to me, i apologizd an was abt to hang up when they askthat i order atleast something simple like a sandwi

        Reviewed November 10, 2016
        6.4
        Good
        Akila
        Couple
        Deluxe - Double
        Stayed 1 night in February 2019

        Rooms are OK, but foods are not up-to standards”

        Booked a deluxe room with breakfast using Agoda for $54(including tax) and check in and check out process was smooth. Stayed in room 305 which had a balcony. Room had all the standard amenities except ironing. There was a nice view over mountains but I suppose rooms 306/307 had the best view. In our room there was an unnecessary pile. Balcony did not have a light and in shower area ceiling was not finished. Hot water was available but time to time it switches back to cold water. There was an issue with the doorbell, we heard bells rings of other rooms. Room had USB wall-sockets which were excellent for us since we forgot bring phone charges. But some of the power sockets did not work. Room had a WiFi endpoint, OK for browsing not good for video stream. We requested ironing facilities it took more than an hour to receive an iron and we had to call 3 times. Luggage pick up was quick. Food is not up-to 4 star rating. Restaurant clothes were dirty. Car park is small.

        Reviewed February 04, 2019
        3.6
        Matheesha from Australia
        Family with young children
        Superior - Double
        Stayed 1 night in December 2018

        Worst Hotel”

        This was a massive let down for us, where do i start firstly, the hotel need to be updated from an overall point of view. the rooms are not bad as they are newly renovated, but the rooms had other problems The room design was ridiculous, form over function totally dis-function staff training, No menu for room service, we have to go to the restaurant to order.???? Hotel policy was to not let my guest come up, event after i have Ok the visitor??? Food is delivered to room service and then then come back again to to sign the bill, why not do it at once I requested a knife to cut a fruit they send me a butter knife orders take forever the list goes on. total over price. i want my money back

        Reviewed January 21, 2019
        5.2
        Dimith from Sri Lanka
        Couple
        Superior - Double
        Stayed 1 night in January 2019

        Avoid if you can”

        I booked a superior double room of this hotel because they advertised in their website and in Agoda that the room is with a balcony and mountain view.But end up with a room with no balcony or scenic view at the corner with a view of their dirty concrete roof. Hotel management refused to change the room saying it was subject to availability even though we saw some guest checked in later to a balcony room.We were tired and badly wanted a shower but hot water was not working. They kept us on waiting for two and a half hours saying it will be fixed soon. After several complaints that later turned to be shouting at the reception, we decided to check out. Then they gave us another room which seems to be hot water working and later it was failing intermittently. That room was also with the same bad view without balcony. The TV was not working properly. Overall our expectation to spend a good/peaceful stay at the hotel ruined by their very unprofessional service.

        Reviewed January 21, 2019
        123
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        Swiss Residence Hotel- Kandy
        |Very good 7.9
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        • Excellent location
        • Bahiravokanda Vihara Buddha Statue
        • Asgiriya Railway Station is within 0.57 km