Swissotel Al Ghurair Dubai
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Swissotel Al Ghurair Dubai

Omar Bin Al Khattab Road, Deira, Dubai, United Arab Emirates, 185051
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Classic King Bed - Bedroom Swissotel Al Ghurair Dubai
Classic King Bed - Bedroom
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    Lobby Swissotel Al Ghurair Dubai
    Interior view Swissotel Al Ghurair Dubai
    Interior view Swissotel Al Ghurair Dubai
    Classic King Bed - Bedroom Swissotel Al Ghurair Dubai
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    Exterior view Swissotel Al Ghurair Dubai

    Guest reviews

    8.6
    Excellent
    /10
    (330 reviews)See what guests said
    9.2
    Exceptional

    "Almost close to the airport, good location, clean hotel, and..."

    Mahshid

    -

    January 12, 2018

    8.9
    Excellent cleanliness
    Recommended by 84% of guests

    Property highlights

    Things you'll love

    • 410 meters to public transportation

    • Airport transfer

    • Located in heart of Dubai

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Al Ghurair centre110 m
  • Al-Ghurair City190 m
  • Book Corner220 m
  • Salah Al Din Metro Station410 m
  • Union Metro Station500 m
  • Deira Bus Station560 m
  • Reef Mall570 m
  • Emirates Golf club640 m
  • THE OUTLET Store680 m
  • Meydan Racecourse710 m
  • Value for money8.3
    Distance to city center1.0 Km
    Location rating8.8
    Nearest airportDubai International Airport (DXB)
    Distance to airport4.2 km
    Select your room
    8.8
    Excellent
    Room comfort & quality
    Classic Suite
    Classic Suite
    ...
    • Room size: 87 m²/936 ft²
    • City view
    • 1 king bed
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    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 112 m²/1206 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Classic King Bed
    Classic King Bed
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Twin Room
    Executive Twin Room
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive King Room
    Executive King Room
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Family Suite
    Deluxe Family Suite
    ...
    • Room size: 149 m²/1604 ft²
    • Shower and bathtub
    • 2 single beds and 1 super k...
    Enter dates to see prices
    Classic Twin Bed
    Classic Twin Bed
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premier King
    Premier King
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Premier Twin
    Premier Twin
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Select Room
    Select Room
    ...
    • Room size: 51 m²/549 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Have a question for Swissotel Al Ghurair Dubai?

    What people love about the property

    • 6.0
      Review score

      "Best hotel in Dubai."

      ALi

      |

      August 4, 2016

    • 8.4
      Excellent

      "Staff are well trained (customer care), location is perfect and clean place."

      Abdulkadir

      |

      June 18, 2018

    • 8.0
      Very good

      "Enjoy my stay."

      Chee

      |

      January 11, 2017

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    More about Swissotel Al Ghurair Dubai

    More about Swissotel Al Ghurair Dubai

    8.0
    Very good

    "Great location near the airport."

    Yu

    |

    June 5, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Best location adjacent to the mall."

    IBRAHIM

    |

    August 15, 2016

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Arabic cuisine
    Arabic cuisine
    Vista Bar and Terrace
    6.0 km Arabic, Bar, Contemporary
    The Market Place
    6.4 km Arabic, Asian, Halal
    Al Khayma at Dubai Marine Beach Resort
    6.8 km Arabic, Halal, Lebanese
    American cuisine
    American cuisine
    Burger King
    430 m American, Fast food
    Champions Sports Bar
    1.3 km American, Bar, Pub
    Hardee's
    1.7 km American
    Mediterranean cuisine
    Mediterranean cuisine
    Samad Al Iraqi Restaurant
    490 m Mediterranean, Seafood
    Tajin & Tanjiah
    3.6 km Mediterranean, Moroccan
    Baku Caspian restaurant and cafe
    4.6 km Mediterranean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Real reviews from real guests

    Agoda Reviews (330)
    8.6
    /
    10
    Cleanliness8.9
    Facilities8.5
    Location8.8
    Room comfort and quality8.8
    Service8.4
    Value for money8.3
    Provided by verified guests of Agoda
    All languages
    All guests (330)
    All room types

    Show reviews that mention 

    Showing 240 verified guest comments
    12345
    9.2
    Exceptional
    Ahmad from Qatar
    Business traveler
    Classic King Bed
    Stayed 2 nights in February 2019
    Great Overall Experience”
    2nd time at the hotel and I am still impressed at the facilities and the over all experience was great. Starting from the location which is great - to the car drop off and all the staff have been exellent, helpful and welcoming, especially Maged at the Front desk was really a pleasure to deal with. The room was clean comfortable and the view was amazing. I would come back again. Thank you Swissotel
    Reviewed February 24, 2019
    Dear Ahmad, Thank you so much for the great feedback. We appreciate your trust and loyalty. Rest assured that we will inform our colleague, Maged of your message who will be happy receiving the same. We will definitely look forward to welcoming you back again soon. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
    Responded March 10, 2019
    Swissotel Al Ghurair Dubai
    10.0
    Exceptional
    DANYAN from China
    Business traveler
    Classic Twin Bed
    Stayed 6 nights in January 2019
    great experience”
    this hotel is my first choice everytime when i am in dubai,clean and big enough room with good service!
    Reviewed March 04, 2019
    Dear Danyan, Thank you so much for the perfect rating! We are grateful of the time you have taken and the positive feedback shared about Swissotel Al Ghurair. We look forward to welcoming you back again soon. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
    Responded March 10, 2019
    Swissotel Al Ghurair Dubai
    5.6
    xiaoyu from Singapore
    Family with teens
    Deluxe Family Suite
    Stayed 5 nights in November 2018
    Disappointing stay in this 5 star hotel”
    Cons: Extremely poor wifi in our family deluxe suite, which is almost equivalent to having no wifi throughout our 5 nights stay & this has resulted in much inconvenience when we have limited data & this is supposed to be one of the free amenities. Guest service also took a long time & I have to make multiple calls to follow up. The blankets are very thin & material seems to be very plastic and not really comfortable. We also encountered 2 servers during our last breakfast who treated us in a perfunctory manner when I made request to take away some breads/muffins as we have little time left for the buffet before leaving for the airport. Pros: Good location, family deluxe suite is big, staffs at ground floor hotel entrance are friendly and generally the staffs serving during the buffet breakfast are smiley. Overall, we will not stay here again because with the price we've paid for, we have not experienced what a 5 star hotel should be like given all the cons listed above.
    Reviewed November 09, 2018
    10.0
    Exceptional
    Ali from Finland
    Business traveler
    Classic Twin Bed
    Stayed 4 nights in January 2019
    Excellent ”
    Staff of the Hotel are great
    Reviewed January 19, 2019
    Dear Valued Guest, Thank you for sharing your positive feedback. We are happy reading the same. We look forward to welcoming you back again in the very near future. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
    Responded February 04, 2019
    Swissotel Al Ghurair Dubai
    9.6
    Exceptional
    Wai from United Kingdom
    Family with young children
    Classic King Bed
    Stayed 4 nights in December 2016
    Excellent Hotel and friendly staff”
    It was our first time in Dubai with my two children and the hotel was an excellent choice. 10 mins from Dubai international airport. Sitting on top of a big shopping mall that is surrounded by lots of eateries. A short walk to Union Metro station that can take you to many Dubai attractions. Hop on to citysightseeing bus to tour the whole of Dubai. Catch the free shuttle bus to the nearby sandy beach. We had a wonderful time staying here and was given a late check-out of 6pm as our flight was at 9.30pm. excellent service indeed. Well recommended hotel.
    Reviewed January 01, 2017
    8.8
    Excellent
    Kenman from Canada
    Couple
    Classic King Bed
    Stayed 3 nights in November 2016
    Nov 2016-First visit in Dubai”
    -great location, the hotel is literally above numerous restaurants and a big shopping mall that closes at 12-1am on weekends. -it's about a 5mins walk to the nearest metro station. -If you're doing hop on hop off bus tour, it's close to the bus stop (near entrance 2 or 3 of the mall) for city sightseeing tour. For the big bus tour, the closest stop is Deira city centre, which is about 10 mins taxi ride away.
    Reviewed November 19, 2016
    10.0
    Exceptional
    Molham from Belize
    Couple
    Classic King Bed
    Stayed 1 night in December 2015
    a great place to stay”
    location , comfort , staff
    i arrived on 31st of December which as expected crowded , but the check in time was amazing , yet my room wasnt ready but i was able to wait, the room is amazing and very comfortable, the check out time took less than 2 minutes.
    Reviewed January 05, 2016
    10.0
    Exceptional
    ALi from United Arab Emirates
    Family with young children
    Classic King Bed
    Stayed 1 night in November 2015
    It was a very lovely stay. ”
    location in heart of the city , selling points which i can earn as Rotana exclusive member ship , Al Etihad guest & al Fursan , connected with the al Ghurair
    It was a very lovely stay. because of the location in heart of the city , selling points which i can earn as Rotana exclusive member ship , Al Etihad guest & al Fursan , connected with the al Ghurair mall one of the biggest mall in Dubai.
    Reviewed November 18, 2015
    9.0
    Exceptional
    ALi from United Arab Emirates
    Family with young children
    Classic King Bed
    Stayed 1 night in October 2015
    very lovely stay.”
    location , selling points , connected with the mall
    very lovely stay. because of the location in heart of the city , selling points which i can eran as rotana exclusive member ship , Al Etihad guest & al Fursan , connected with the al Ghurair mall one of the biggest mall in Dubai.
    Reviewed November 18, 2015
    10.0
    Exceptional
    SATISH from India
    Business traveler
    Classic King Bed
    Stayed 1 night in May 2014
    Excellent Hotel”
    1. The Room 2. The Amenities 3.The Staff
    Another excellent hotel from the very well managed Rotana Group! Conveniently located, with plenty of eating / dining options within & outside the hotel. Very good standard of service from attentive & friendly staff. Being located (nearly)inside a large mall however, makes for a good as well as somewhat irksome experience, as guests have to change elevators every time while going up or going down! Overall, however, excellent hotel. Recommended for business as well as family stays / travel.
    Reviewed May 28, 2014
    2.8
    Shu from Taiwan
    Solo traveler
    Executive King Room
    Stayed 2 nights in June 2018
    NO WIFI Signal!! 網路慢到會很想砸手機”
    I have stayed in this hotel (both hotel and living apartment) for more than a month. The chance you get a great service is a fifty-fifty. some of the staffs are extremely nice, and some of the staff literally made me cry in-front of the reception, and I am not kidding, I cried because the supervisor at the reception is toooooo rude. Yes surprisedly the staff is a supervisor. And the internet on the hotel side is completely no signal. 這間飯店(HOTEL)有兩邊,一邊是HOTEL 一邊是有廚房的,兩種我都住了超過一個月在不同的時間段。起初我覺得這間旅館太棒了離我工作的地方近,交通好,設備也新新的,人員也很好,就是有時候打電話叫一個東西要等幾個小時也沒給你送來,網路HOTEL那邊是完全沒什麼訊號,用到一半沒網路會很想砸手機。但這些都無所謂,最重要的是如果你夠幸運並且心臟不夠大顆的話可能會遇到真的可以把你弄哭的櫃檯人員。我就哭了。
    Reviewed August 02, 2018
    8.4
    Excellent
    Farah from Saudi Arabia
    Family with teens
    Classic King Bed
    Stayed 1 night in June 2018
    I booked with agoda and it displayed a price in the app with then they withdrawed almost 30 SAR more”
    The hotel was nice, located in al ghurair mall but the website agoda was difficult and non-user friendly it mad m confused and then withdrawed a larger amount from my mastercard almost 30 SAR extra!!! Even tho they said the the total amount displayed was the final amount inclusive of all taxes !!!
    Reviewed June 21, 2018
    6.4
    Good
    SHAUKATALI from United Kingdom
    Business traveler
    Classic King Bed
    Stayed 3 nights in June 2018
    Very poor service ”
    Very poor service by staff. It seems management does not care how their restaurants and room service are run. Only one waiter was available serving 30 guest. One chef was available running up and down making us wait for our food. .the hotel attitude was like beggars are not chooser. My hats off to Ryan who kept on smilling serving us in spite off this pressure. The duty manager had also disappeared. Someone by the name of megad
    Reviewed June 10, 2018
    8.0
    Excellent
    Krishma from Mauritius
    Couple
    Classic King Bed
    Stayed 4 nights in May 2018
    Nice room and location”
    The main advantage of the hotel is that it's just about 10mins from the airport (terminal 3) and next to a shopping mall. Everything is very accessible - there's a supermarket, food court, coffee shop and even the metro station is 5mins away. The room is very comfortable and can enjoy a very nice view. However, the bath tub is a bit elevated and there's no safety handles to have your grip when coming out of the shower. Luckily there was no accident. Also, I think the bathroom needs refurbishment as the granite seems to have been affected by the water.. Otherwise, it was a pleasant stay..
    Reviewed May 30, 2018
    7.6
    Very good
    khurram from Pakistan
    Business traveler
    Classic King Bed
    Stayed 1 night in May 2018
    Good hotel disappointing staff”
    Vary good hotel value for money although dishonest staff, At the reception their staff tried to cheat by asking me to pay him buffet dinner price AED 100 at the reception that will save me AED 40 at restaurant they charge AED 140. This was not a convencing statement therefore I went to restaurant to check the price and they were charging AED 75.
    Reviewed May 27, 2018
    10.0
    Exceptional
    Seungchul from South Korea
    Couple
    Classic King Bed
    Stayed 1 night in December 2017
    Best apartment in Dubai”
    The room is big with complete appliances, next to Al Ghurair mall and is value for money.
    Reviewed September 20, 2018
    9.2
    Exceptional
    Shu from Taiwan
    Business traveler
    Classic King Bed
    Stayed 1 night in June 2018
    again one of the best in dubai ”
    I have stayed in this hotel for more than a month!
    Reviewed July 13, 2018
    8.4
    Excellent
    Abdulla from United Arab Emirates
    Family with young children
    Deluxe Family Suite
    Stayed 1 night in June 2018
    Nice place to stay”
    clean and worth the price
    Reviewed July 12, 2018
    8.4
    Excellent
    Abdulkadir from Kenya
    Business traveler
    Classic King Bed
    Stayed 3 nights in June 2018
    Clean, perfect customer care and good location”
    Staff are well trained (customer care), location is perfect and clean place. My next trip, insha allah i will not stay somewhere else. Management did good job. Grotesck
    Reviewed June 18, 2018
    9.2
    Exceptional
    Fernando from Bahrain
    Couple
    Executive Twin Room
    Stayed 5 nights in December 2017
    Christmas 2017 celebrations - Couples from Bahrain ”
    I would like to commend the services of the following Swissotel staff: Mr. Roderick - Housekeeping Mr. Ariel - Housekeeping Ms. Donna - Club Lounge Ms. Allyssa - Club Lounge Ms. Rita - Club Lounge Mr. Ajesh - IT Dept. The above staff made our stay pleasant and comfortable by attending to our daily needs.
    Reviewed December 29, 2017
    12345
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    Swissotel Al Ghurair Dubai
    |Excellent 8.6
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • The Dubai Mall
    • Salah Al Din Metro Station is within 0.41 km