Swissotel Al Ghurair Dubai
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Swissotel Al Ghurair Dubai

Omar Bin Al Khattab Road, Deira, Dubai, United Arab Emirates, 185051
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Classic King Bed - Bedroom Swissotel Al Ghurair Dubai
Classic King Bed - Bedroom
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    Interior view Swissotel Al Ghurair Dubai
    Interior view Swissotel Al Ghurair Dubai
    Classic King Bed - Bedroom Swissotel Al Ghurair Dubai
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    Exterior view Swissotel Al Ghurair Dubai

    Swissotel Al Ghurair Dubai Reviews

    8.6
    Excellent
    /10
    (332 reviews)See what guests said
    9.2
    Exceptional

    "Almost close to the airport, good location, clean hotel, and..."

    Mahshid

    -

    January 12, 2018

    8.9
    Excellent cleanliness
    Recommended by 85% of guests

    Things you’ll love about Swissotel Al Ghurair Dubai

    Things you'll love

    • 410 meters to public transportation

    • Airport transfer

    • Located in heart of Dubai

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • The Dubai Mall8.84 km
  • Burj Khalifa9.1 km
  • Dubai Fountains9.23 km
  • Wild Wadi Waterpark19.33 km
  • Mall of the Emirates20.49 km
  • Dolphin Bay24.53 km
  • Aquaventure Water Park25.1 km
  • Dubai Marina Walk26.72 km
  • IBN Battuta Mall31.88 km
  • Gurunanak Darbar Sikh Temple33.84 km
  • Value for money8.3
    Distance to city center1.0 Km
    Location rating8.8
    Nearest airportDubai International Airport (DXB)
    Distance to airport4.2 km

    Rooms available at Swissotel Al Ghurair Dubai

    8.8
    Excellent
    Room comfort & quality
    Classic Suite
    Classic Suite
    ...
    • Room size: 87 m²/936 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 112 m²/1206 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Double Or Twin Two Bedrooms
    Double Or Twin Two Bedrooms
    ...
    • Room size: 148 m²/1593 ft²
    Enter dates to see prices
    Classic King Bed
    Classic King Bed
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Twin Room
    Executive Twin Room
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive King Room
    Executive King Room
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Family Suite
    Deluxe Family Suite
    ...
    • Room size: 149 m²/1604 ft²
    • Shower and bathtub
    • 2 single beds and 1 king b...
    Enter dates to see prices
    Classic Twin Bed
    Classic Twin Bed
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premier King
    Premier King
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Premier Twin
    Premier Twin
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Have a question for Swissotel Al Ghurair Dubai?

    What people love about Swissotel Al Ghurair Dubai

    • 6.0
      Review score

      "Best hotel in Dubai."

      ALi

      |

      August 4, 2016

    • 8.4
      Excellent

      "Staff are well trained (customer care), location is perfect and clean place."

      Abdulkadir

      |

      June 18, 2018

    • 8.0
      Very good

      "Enjoy my stay."

      Chee

      |

      January 11, 2017

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    More about Swissotel Al Ghurair Dubai

    More about Swissotel Al Ghurair Dubai

    8.0
    Very good

    "Great location near the airport."

    Yu

    |

    June 5, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Best location adjacent to the mall."

    IBRAHIM

    |

    August 15, 2016

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Arabic cuisine
    Arabic cuisine
    Vista Bar and Terrace
    6.0 km Arabic, Bar, Contemporary
    The Market Place
    6.4 km Arabic, Asian, Halal
    Al Khayma at Dubai Marine Beach Resort
    6.8 km Arabic, Halal, Lebanese
    American cuisine
    American cuisine
    Burger King
    430 m American, Fast food
    Champions Sports Bar
    1.3 km American, Bar, Pub
    Hardee's
    1.7 km American
    Mediterranean cuisine
    Mediterranean cuisine
    Samad Al Iraqi Restaurant
    490 m Mediterranean, Seafood
    Tajin & Tanjiah
    3.6 km Mediterranean, Moroccan
    Baku Caspian restaurant and cafe
    4.6 km Mediterranean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Swissotel Al Ghurair Dubai from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (332)Booking.com Reviews (2916)
    8.6
    /
    10
    Cleanliness8.9
    Facilities8.5
    Location8.8
    Room comfort and quality8.8
    Service8.4
    Value for money8.3
    All languages
    All guests (332)
    All room types

    Show reviews that mention 

    Showing 241 verified guest comments
    12345
    9.2
    Exceptional
    Ahmad from Qatar
    Business traveler
    Classic King Bed
    Stayed 2 nights in February 2019

    Great Overall Experience”

    2nd time at the hotel and I am still impressed at the facilities and the over all experience was great. Starting from the location which is great - to the car drop off and all the staff have been exellent, helpful and welcoming, especially Maged at the Front desk was really a pleasure to deal with. The room was clean comfortable and the view was amazing. I would come back again. Thank you Swissotel

    Reviewed February 24, 2019

    Dear Ahmad, Thank you so much for the great feedback. We appreciate your trust and loyalty. Rest assured that we will inform our colleague, Maged of your message who will be happy receiving the same. We will definitely look forward to welcoming you back again soon. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

    Responded March 10, 2019
    Swissotel Al Ghurair Dubai
    10.0
    Exceptional
    Ali from Finland
    Business traveler
    Classic Twin Bed
    Stayed 2 nights in March 2019

    CEO”

    Hazel welcomes me very well and staff are great

    Reviewed March 20, 2019

    Dear Valued Guest, Thank you so much for the perfect rating! We are grateful of the time you have taken and the positive feedback shared about Swissotel Al Ghurair. Rest assured that we will inform our colleague, Hazel of your message. She will be happy receiving the same. We look forward to welcoming you back again soon. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

    Responded April 01, 2019
    Swissotel Al Ghurair Dubai
    9.6
    Exceptional
    Ruby from Philippines
    Solo traveler
    Classic King Bed
    Stayed 2 nights in March 2019

    Highly recommended! ”

    Great facilities. Friendly and courteous staff. Location is just a lift away going to the mall.

    Reviewed March 18, 2019
    9.6
    Exceptional
    Wai from United Kingdom
    Family with young children
    Classic King Bed
    Stayed 4 nights in December 2016

    Excellent Hotel and friendly staff”

    It was our first time in Dubai with my two children and the hotel was an excellent choice. 10 mins from Dubai international airport. Sitting on top of a big shopping mall that is surrounded by lots of eateries. A short walk to Union Metro station that can take you to many Dubai attractions. Hop on to citysightseeing bus to tour the whole of Dubai. Catch the free shuttle bus to the nearby sandy beach. We had a wonderful time staying here and was given a late check-out of 6pm as our flight was at 9.30pm. excellent service indeed. Well recommended hotel.

    Reviewed January 01, 2017
    8.8
    Excellent
    Kenman from Canada
    Couple
    Classic King Bed
    Stayed 3 nights in November 2016

    Nov 2016-First visit in Dubai”

    -great location, the hotel is literally above numerous restaurants and a big shopping mall that closes at 12-1am on weekends. -it's about a 5mins walk to the nearest metro station. -If you're doing hop on hop off bus tour, it's close to the bus stop (near entrance 2 or 3 of the mall) for city sightseeing tour. For the big bus tour, the closest stop is Deira city centre, which is about 10 mins taxi ride away.

    Reviewed November 19, 2016
    10.0
    Exceptional
    Molham from Belize
    Couple
    Classic King Bed
    Stayed 1 night in December 2015

    a great place to stay”

    location , comfort , staff

    i arrived on 31st of December which as expected crowded , but the check in time was amazing , yet my room wasnt ready but i was able to wait, the room is amazing and very comfortable, the check out time took less than 2 minutes.

    Reviewed January 05, 2016
    10.0
    Exceptional
    ALi from United Arab Emirates
    Family with young children
    Classic King Bed
    Stayed 1 night in November 2015

    It was a very lovely stay. ”

    location in heart of the city , selling points which i can earn as Rotana exclusive member ship , Al Etihad guest & al Fursan , connected with the al Ghurair

    It was a very lovely stay. because of the location in heart of the city , selling points which i can earn as Rotana exclusive member ship , Al Etihad guest & al Fursan , connected with the al Ghurair mall one of the biggest mall in Dubai.

    Reviewed November 18, 2015
    9.0
    Exceptional
    ALi from United Arab Emirates
    Family with young children
    Classic King Bed
    Stayed 1 night in October 2015

    very lovely stay.”

    location , selling points , connected with the mall

    very lovely stay. because of the location in heart of the city , selling points which i can eran as rotana exclusive member ship , Al Etihad guest & al Fursan , connected with the al Ghurair mall one of the biggest mall in Dubai.

    Reviewed November 18, 2015
    10.0
    Exceptional
    SATISH from India
    Business traveler
    Classic King Bed
    Stayed 1 night in May 2014

    Excellent Hotel”

    1. The Room 2. The Amenities 3.The Staff

    Another excellent hotel from the very well managed Rotana Group! Conveniently located, with plenty of eating / dining options within & outside the hotel. Very good standard of service from attentive & friendly staff. Being located (nearly)inside a large mall however, makes for a good as well as somewhat irksome experience, as guests have to change elevators every time while going up or going down! Overall, however, excellent hotel. Recommended for business as well as family stays / travel.

    Reviewed May 28, 2014
    2.8
    Shu from Taiwan
    Solo traveler
    Executive King Room
    Stayed 2 nights in June 2018

    NO WIFI Signal!! 網路慢到會很想砸手機”

    I have stayed in this hotel (both hotel and living apartment) for more than a month. The chance you get a great service is a fifty-fifty. some of the staffs are extremely nice, and some of the staff literally made me cry in-front of the reception, and I am not kidding, I cried because the supervisor at the reception is toooooo rude. Yes surprisedly the staff is a supervisor. And the internet on the hotel side is completely no signal. 這間飯店(HOTEL)有兩邊,一邊是HOTEL 一邊是有廚房的,兩種我都住了超過一個月在不同的時間段。起初我覺得這間旅館太棒了離我工作的地方近,交通好,設備也新新的,人員也很好,就是有時候打電話叫一個東西要等幾個小時也沒給你送來,網路HOTEL那邊是完全沒什麼訊號,用到一半沒網路會很想砸手機。但這些都無所謂,最重要的是如果你夠幸運並且心臟不夠大顆的話可能會遇到真的可以把你弄哭的櫃檯人員。我就哭了。

    Reviewed August 02, 2018
    8.4
    Excellent
    Farah from Saudi Arabia
    Family with teens
    Classic King Bed
    Stayed 1 night in June 2018

    I booked with agoda and it displayed a price in the app with then they withdrawed almost 30 SAR more”

    The hotel was nice, located in al ghurair mall but the website agoda was difficult and non-user friendly it mad m confused and then withdrawed a larger amount from my mastercard almost 30 SAR extra!!! Even tho they said the the total amount displayed was the final amount inclusive of all taxes !!!

    Reviewed June 21, 2018
    6.4
    Good
    SHAUKATALI from United Kingdom
    Business traveler
    Classic King Bed
    Stayed 3 nights in June 2018

    Very poor service ”

    Very poor service by staff. It seems management does not care how their restaurants and room service are run. Only one waiter was available serving 30 guest. One chef was available running up and down making us wait for our food. .the hotel attitude was like beggars are not chooser. My hats off to Ryan who kept on smilling serving us in spite off this pressure. The duty manager had also disappeared. Someone by the name of megad

    Reviewed June 10, 2018
    8.0
    Excellent
    Krishma from Mauritius
    Couple
    Classic King Bed
    Stayed 4 nights in May 2018

    Nice room and location”

    The main advantage of the hotel is that it's just about 10mins from the airport (terminal 3) and next to a shopping mall. Everything is very accessible - there's a supermarket, food court, coffee shop and even the metro station is 5mins away. The room is very comfortable and can enjoy a very nice view. However, the bath tub is a bit elevated and there's no safety handles to have your grip when coming out of the shower. Luckily there was no accident. Also, I think the bathroom needs refurbishment as the granite seems to have been affected by the water.. Otherwise, it was a pleasant stay..

    Reviewed May 30, 2018
    7.6
    Very good
    khurram from Pakistan
    Business traveler
    Classic King Bed
    Stayed 1 night in May 2018

    Good hotel disappointing staff”

    Vary good hotel value for money although dishonest staff, At the reception their staff tried to cheat by asking me to pay him buffet dinner price AED 100 at the reception that will save me AED 40 at restaurant they charge AED 140. This was not a convencing statement therefore I went to restaurant to check the price and they were charging AED 75.

    Reviewed May 27, 2018
    10.0
    Exceptional
    Ali from Finland
    Business traveler
    Classic Twin Bed
    Stayed 4 nights in January 2019

    Excellent ”

    Staff of the Hotel are great

    Reviewed January 19, 2019

    Dear Valued Guest, Thank you for sharing your positive feedback. We are happy reading the same. We look forward to welcoming you back again in the very near future. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

    Responded February 04, 2019
    Swissotel Al Ghurair Dubai
    10.0
    Exceptional
    DANYAN from China
    Business traveler
    Classic Twin Bed
    Stayed 6 nights in January 2019

    great experience”

    this hotel is my first choice everytime when i am in dubai,clean and big enough room with good service!

    Reviewed March 04, 2019

    Dear Danyan, Thank you so much for the perfect rating! We are grateful of the time you have taken and the positive feedback shared about Swissotel Al Ghurair. We look forward to welcoming you back again soon. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

    Responded March 10, 2019
    Swissotel Al Ghurair Dubai
    10.0
    Exceptional
    Seungchul from South Korea
    Couple
    Classic King Bed
    Stayed 1 night in December 2017

    Best apartment in Dubai”

    The room is big with complete appliances, next to Al Ghurair mall and is value for money.

    Reviewed September 20, 2018
    9.2
    Exceptional
    Shu from Taiwan
    Business traveler
    Classic King Bed
    Stayed 1 night in June 2018

    again one of the best in dubai ”

    I have stayed in this hotel for more than a month!

    Reviewed July 13, 2018
    8.4
    Excellent
    Abdulla from United Arab Emirates
    Family with young children
    Deluxe Family Suite
    Stayed 1 night in June 2018

    Nice place to stay”

    clean and worth the price

    Reviewed July 12, 2018
    8.4
    Excellent
    Abdulkadir from Kenya
    Business traveler
    Classic King Bed
    Stayed 3 nights in June 2018

    Clean, perfect customer care and good location”

    Staff are well trained (customer care), location is perfect and clean place. My next trip, insha allah i will not stay somewhere else. Management did good job. Grotesck

    Reviewed June 18, 2018
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    Swissotel Al Ghurair Dubai
    |Excellent 8.6
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • The Dubai Mall
    • Salah Al Din Metro Station is within 0.41 km