8.6

Excellent
/10
(5,484 reviews)See what guests said
Highly rated by guests – 87% would recommend
Housekeeping10
24-hour front desk4
Breakfast3
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Dubai Creek 2.0 km
The Dubai Mall 8.7 km
Dubai Aquarium & Underwater Zoo 8.9 km
Burj Khalifa 9.1 km
The Dubai Fountain 9.2 km
Wild Wadi Waterpark 19.4 km
Burj Al Arab 19.5 km
Ski Dubai 20.7 km
Dubai Miracle Garden 24.4 km
Atlantis Aquaventure Waterpark 24.9 km
Nearby landmarks
Al-Ghurair City 190 m
Al Ghurair centre 210 m
Book Corner 220 m
Dream Land Nuts 220 m
Dubai Grocery 250 m
Juma Grocery 270 m
RTA Public Parking 290 m
Al Ghurair Parking 290 m
Dixon Mini Mart 380 m
Salah Al Din 400 m
Swissôtel Al Ghurair

"I loved the stay because it is accessible to the mall."

Aileen - November 14, 2020
Classic Room King Swissôtel Al Ghurair
Interior view Swissôtel Al Ghurair
Swimming pool [outdoor] Swissôtel Al Ghurair
See all 62 photos
Removed from saved list
Free Wi-Fi

Swissôtel Al Ghurair

Omar Bin Al Khattab Road, Deira, Dubai, United Arab Emirates, 185051 - See map
Attention

This property is in high demand!

5 travelers have booked today.

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 210 meters to public transportation

  • Airport transfer

  • Located in heart of Dubai

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money8.2
Distance to city center1.0 Km
Location rating8.7
Nearest airportDubai International Airport (DXB)
Distance to airport5.2 km

Rooms available at Swissôtel Al Ghurair

Excellent
Room comfort & quality
8.8
Classic Suite
...
  • Room size: 87 m²/936 ft²
  • City view
  • 1 king bed
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Corner Suite City and Creek View
...
  • Room size: 112 m²/1206 ft²
  • City view
  • 1 king bed
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Family Room
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
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Swiss Executive Creek View
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Deluxe Room King City View
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 king bed
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Classic Room Twin
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
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Deluxe Room Twin City View
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 2 single beds
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Classic Room King
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Family Suite
...
  • Room size: 132 m²/1421 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Executive King Room with Creek View with free beach access
...
  • Room size: 42 m²/452 ft²
  • Shower and bathtub
  • 1 king bed and 1 futon
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Swissôtel Al Ghurair?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swissôtel Al Ghurair?

Swissôtel Al Ghurair is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Swissôtel Al Ghurair also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Swissôtel Al Ghurair has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Swissôtel Al Ghurair?

Start your mornings right, with the continental and buffet breakfast options offered at Swissôtel Al Ghurair. Adults can enjoy breakfast offered with an additional charge of 110 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Swissôtel Al Ghurair?

Swissôtel Al Ghurair features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Swissôtel Al Ghurair?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Swissôtel Al Ghurair?

Swissôtel Al Ghurair does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Swissôtel Al Ghurair?

The closest train, metro, or bus station is Al Ghurair City 2, 210 m away from Swissôtel Al Ghurair.

What restaurants are nearby Swissôtel Al Ghurair?

Swissôtel Al Ghurair is located in Deira, famous for good restaurants such as Shayan Restaurant, Liwan and Spring Bamboo Chinese Restaurant.

What popular shopping places are close to Swissôtel Al Ghurair?

Shopping options in Swissôtel Al Ghurair’s Deira neighborhood include Dubai Spice Souk, Al Ghurair centre and Chic Choux Bubble Tea Club.

What are popular attractions near Swissôtel Al Ghurair?

Swissôtel Al Ghurair is located in Deira area, which is famous for attractions such as Dubie park, Al Ghurrair Street Art Connection and Street Con.

What popular beaches are close to Swissôtel Al Ghurair?

Swissôtel Al Ghurair is located in the Deira area, which includes Oceania Beach Club, Bur Dubai Corniche and Corniche Sea Side.

What popular natural sightseeing spots are close to Swissôtel Al Ghurair?

Swissôtel Al Ghurair is located within Deira, which makes it conveniently close to natural sights including Peryahan Sa Al Rigga, Spot and JBR open beach - barbeque & mtng. place.

Show more questions
See map
Explore the neighborhood

What people love about Swissôtel Al Ghurair

  • 10.0

    Exceptional
    Location

    "The property and location is wonderful."

    M.

    |

    July 25, 2019

  • 9.6

    Exceptional
    Staff 

    "Helpful and extremely friendly staffs."

    mohamed

    |

    February 28, 2021

  • 9.2

    Exceptional
    Staff 

    "Staff was very helpful specially Mr."

    salman

    |

    October 21, 2019

Property ranking|Compared to 2,523 Dubai properties
See all rankings
Room comfort score
8.8/10
Location score
8.8/10
Cleanliness score
8.8/10
Value for money score
8.2/10
Better than
98
%
of Dubai properties
Better than
96
%
of Dubai properties
Better than
96
%
of Dubai properties
Better than
94
%
of Dubai properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:

8.6

Excellent
5,484 reviews
Cleanliness
8.8
Facilities
8.4
Location
8.7
Read all reviews >
What travelers say they love:
I loved our stay because my daughter enjoyed.
Aileen from United Arab Emirates
Family with young children
More about Swissôtel Al Ghurair

More about Swissôtel Al Ghurair

Whether you are a tourist or travelling on business, Swissôtel Al Ghurair is a great place to stay in Dubai. Connected to Al Ghurair Centre, a top shopping destination that is home to various restaurants, this 5-star property is the perfect destination to explore the vibrant city.

As one of the largest complexes in Dubai, Swissôtel Al Ghurair offers 428 luxurious rooms and suites, as well as Club Rotana Lounge that provides an array of additional benefits to club member guests. The state-of-the-art conference and banqueting services are also available for meetings, events, and celebrations.

Guests can revive and rejuvenate at Zen Spa, while children can enjoy themselves in an indoor amusement center. A shuttle service is available to experience the finest beaches in the city. A golf course is also within reach and international supermarkets, banks, and foreign exchange facilities are easily accessible. A nearby mosque is available for prayers and worshippers.

Show less
Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

13 mentions

Internet

10 mentions

Breakfast

6 mentions

Food & Dining

4 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Filipino
  • French
  • Hindi
  • Italian
  • Japanese
  • Russian

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Squash court
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Wheelchair accessible

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Desk
  • Free bottled water
  • Hair dryer
  • Mini bar
  • Satellite/cable channels
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
Restaurants on site

Liwan

  • Cuisine: International

Yasmine Lounge

  • Cuisine: International
Location
Omar Bin Al Khattab Road, Deira, Dubai, United Arab Emirates, 185051
Excellent
Location

8.7

Airports

  • Dubai International Airport (DXB)
    5.2 km 30 min drive

Public transportation

  • Union Metro Station
    410 m 8 min walk

Hospital or clinic

  • Amber Clinics
    610 m

Shopping

  • The Dubai Mall
    8.7 km

Convenience store

  • Circle K
    1.8 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Dubai Creek
    2.0 km
  • The Dubai Mall
    8.7 km
  • Dubai Aquarium & Underwater Zoo
    8.9 km
  • Burj Khalifa
    9.1 km
  • The Dubai Fountain
    9.2 km
  • Wild Wadi Waterpark
    19.4 km
  • Burj Al Arab
    19.5 km
  • Ski Dubai
    20.7 km
  • Dubai Miracle Garden
    24.4 km
  • Atlantis Aquaventure Waterpark
    24.9 km

Nearby landmarks

  • Al-Ghurair City
    190 m
  • Al Ghurair centre
    210 m
  • Book Corner
    220 m
  • Dream Land Nuts
    220 m
  • Dubai Grocery
    250 m
  • Juma Grocery
    270 m
  • RTA Public Parking
    290 m
  • Al Ghurair Parking
    290 m
  • Dixon Mini Mart
    380 m
  • Salah Al Din
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • A tourism tax will be charged directly at the property.
  • The maximum number of extra beds permitted in a room is 1.
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • One child under 4 years old stays for free if using baby cot/crib.
  • A maximum of 2 children under 11 years old stay for free if using existing bedding.
  • Children 12 years and over are considered as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee150 AED
  • Distance from city center1.0 Km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)110 AED

The property

  • Number of restaurants3
  • Number of rooms 428
  • Room voltage220
  • Year property opened2011
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Swissôtel Al Ghurair from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.8
Facilities8.4
Location8.7
Room comfort and quality8.8
Service8.4
Value for money8.2
High score for Dubai
Rating
9+ Exceptional (143)
8-9 Excellent (57)
7-8 Very Good (41)
6-7 Good (15)
<6 Below Expectation (36)
Time of the year
Mar - May (64)
Jun - Aug (77)
Sep - Nov (92)
Dec - Feb (59)
Don't miss out!Properties in Dubai are being booked every minute!
All guests (471)
All room types
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Show reviews that mention 

Showing 292 verified guest comments
12345
9.3
Exceptional
Mogamat from South Africa
Couple
Swiss Executive Creek View
Stayed 4 nights in May 2014

Enjoyable stay at Al Ghurair Rayhaan by Rotana”

Location - very close to public transport- it is a short walk to Union metro station which is a junction for both red and green lines ; luxury rooms ; close proximity of Al Ghurair shopping mall

My wife and I really enjoyed our short stay at Al Ghurair by Rotana. The hotel is beautifully appointed and decorated and the rooms are very luxurious. All the staff we came into contact with were very attentive and helpful and made our stay a memorable one. We will definitely stay at this hotel again when we are in Dubai and highly recommend it to anyone who is looking for a hotel in Dubai.

Reviewed May 30, 2014

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9.3
Exceptional
Neil from South Africa
Group
Stayed 4 nights in May 2014

The hotel was great, experience was memorable,”

Room size, Swimming Pool, Fast efficient service

We really enjoyed our stay in this hotel. Its got a macnificent view over DXB airport and where you can view an aircraft taking off every 5 minutes. Al Ghurair mall is adjacent to the hotel with great restaurants and shopping (though a little small for Dubai standards) The only big and really unfortunate problem is that in-room wifi costs Dhs 95 per day which is really overpriced in my opinion. To sum things up, I would recommend this hotel to anyone, and wouldn't mind visiting again soon!

Reviewed May 28, 2014

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9.6
Exceptional
Imie from United Arab Emirates
Group
Deluxe Room King City View
Stayed 1 night in June 2019

Friendly and professional service.”

One of the most important thing that people remember in a hotel is its great service. Some hotel might have the best facilities but if service to clients is poor it wouldn't be that superb. Swissotel staff knows how to handle their guests professionally especially Damien at the front desk during our check in. He catered to our special requests well. Swissotel has big rooms and clean. Location is excellent which is near the metro and connected to al ghurair mall. Sanjit has been very nice to help us out with our luggage and even asked us to stay in the hotel waiting area due to the hot weather while he hails for a taxi. We are very impressed of Swissotel service the most. They also have a nice wide swimming pool. Only a few cons are the small size sauna and steam room compared to the hotel size and dull bedroom decoration which is just mostly beige. These cons though are just very little things compared to the best things that the hotel offers.

Reviewed June 10, 2019

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Dear Imie, Thank you so much for the perfect rating! We are grateful of the time you have taken and the positive feedback shared about Swissotel Al Ghurair. Rest assured that we will inform our colleagues, Damien and Sanjit of your message who will be happy to receiving the same. We look forward to welcoming you back again soon. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Responded June 26, 2019
Swissôtel Al Ghurair
9.7
Exceptional
Dhuren from South Africa
Family with teens
Classic Room King
Stayed 5 nights in December 2012

Amazing Hotel”

Excellent Architecture, Excellent Service, Good Location

We upgraded to the deluxe rooms, as the price difference is somewhat small, the hotel allowed this transfer at no extra charge. Staff are friendly and knowledgeable, providing the best quality service one could ask for. Rooms are perfect and are of EXCELLENT quality. The architecture of the hotel reflect the effort put into the design of the rooms, everything is thought out to perfection and of top quality. The Location is perfect if you're looking to mix shopping with sight seeing. The local metro station (Union Station) is about less than a minute walking distance (directly across from the hotel). The metro is highly efficient, so getting anywhere is really easy and cheap, even if the location is somewhat far. This location allows one to get a feel of the real Dubai as it is for locals to live there and to embrace all of the tourist attractions. Deira is beautiful! Perhaps the biggest con would be that room service and breakfast is costly. It may not affect much if you're there for a short stay, however if you are going to be at the hotel for a long time, this may build up quite a bill. They put a lot of effort into any room service order, and the breakfast selection is amazing, but still it's quite costly. There are a tonne of restaurants and shops down the road from the hotel however, so this isn't too much of an inconvenience. On a whole: Great Service. Excellent Rooms. Stunning Hotel. Good Location. One of the best hotels I have ever stayed in

Reviewed January 12, 2013

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9.7
Exceptional
Catherine from Australia
Couple
Classic Room King
Stayed 3 nights in May 2014

Excellent hotel”

Comfort, cleanliness , close to airport and city

Thoroughly enjoyed our two nights stay at the Al Ghurair by Rotana. Only a two minute walk to the metro to go sightseeing and 10 minute taxi drive to airport. Room was spotlessly clean and bed was extremely comfortable. Found all staff very friendly and in particular the cleaners who were very accommodating with our requests. We did not eat at the hotel so cannot comment. Pity that in such a luxurious hotel wifi was not available.

Reviewed May 24, 2014

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9.0
Exceptional
ALi from United Arab Emirates
Family with young children
Classic Room King
Stayed 1 night in October 2015

very lovely stay.”

location , selling points , connected with the mall

very lovely stay. because of the location in heart of the city , selling points which i can eran as rotana exclusive member ship , Al Etihad guest & al Fursan , connected with the al Ghurair mall one of the biggest mall in Dubai.

Reviewed November 18, 2015

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10.0
Exceptional
ALi from United Arab Emirates
Family with young children
Classic Room King
Stayed 1 night in November 2015

It was a very lovely stay. ”

location in heart of the city , selling points which i can earn as Rotana exclusive member ship , Al Etihad guest & al Fursan , connected with the al Ghurair

It was a very lovely stay. because of the location in heart of the city , selling points which i can earn as Rotana exclusive member ship , Al Etihad guest & al Fursan , connected with the al Ghurair mall one of the biggest mall in Dubai.

Reviewed November 18, 2015

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8.0
Excellent
David from United States
Couple
Classic Room Twin
Stayed 1 night in November 2013

great hotel in a great location”

close to Dubai airpot, comfortable bed, shopping mall nearby

We stayed at the hotel for one night before flying out of Dubai. The hotel is new and has clean atmosphere. The room was clean with comfortable bed and bathroom was spacious with rainfall shower. The hotel is attached to Al Ghurair City Centre - convenient for shopping and dining. We also liked how the hotel is very close to the airport. There was one thing that bothered us during the stay though - noise from nearby rooms was so loud that we had hard time falling asleep. You could literally hear people talking in other rooms.

Reviewed December 09, 2013

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9.6
Exceptional
MOHAMAD from Qatar
Couple
Classic Room Twin
Stayed 2 nights in September 2016

First of all special thanks to Mss. ZAINAB on the front desk for her kindness ,and professional capabilities ”

First of all special thanks to Mss. ZAINAB on the front desk for her kindness ,and professional capabilities < I recommended Rayhaan hotel for every one . staff are very nice . chick in / chick out talk only 5 minutes . Restorants Transportation are very close ( in the Al Ghurair Center )

Reviewed September 16, 2016

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8.8
Excellent
Yaqoob from Pakistan
Couple
Classic Room King
Stayed 2 nights in March 2020

5 star hotel, location a bit a far away from downtown dubai”

Excellent hotel, with big rooms and toilet but a bit too far away from Dubai Mall and Mall of Emirates. However the Al Ghurair Mall is next door.

Reviewed March 04, 2020

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Dear Yaqoob, Thank you for taking the time to rate us and share your feedback. We look forward to welcoming you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Responded March 08, 2020
Swissôtel Al Ghurair
7.7
Very good
Joanna from United States
Family with young children
Classic Room King
Stayed 2 nights in April 2014

Five Star Hotel with Big Rooms”

Big Rooms, Clean, Right within Shopping Center

The hotel was really nice and clean, bed was super comfy, rooms were big, bathroom was super clean. We had a pretty good view of Deira (city) from our room. Check in/out was a bit long... We arrived at around 9:30 AM and we were accommodated (thank you) by 11AM. We were thankful because we were coming from a 6 hour flight and we had a toddler with us. I only wish the WiFi was free or that it was offered at a lower rate - I believe it was like AED100 per 24 hours (I could be wrong)... but I know that if it was offered at maybe USD10 (AED35) per 24 hours I wouldn't have minded as much. Close to airport, about AED45, to Burj Al Arab (closest Souk only) it was like AED60 (USD16). Took train to Dubai Mall (AED11) to see Burj Khalifa and the Dubai Fountains -- do NOT go on a Friday - this is like their Sunday and there were SO many people on the train and at the mall! Overall hotel was good, nice staff, good restaurant, shoutout to our server, he was super nice!

Reviewed April 29, 2014

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10.0
Exceptional
ALi from United Arab Emirates
Family with young children
Classic Room King
Stayed 1 night in October 2015

Lovely stay ”

location in heart of the city , selling points which i can earn as Rotana exclusive member ship , Al Etihad guest & al Fursan , connected with the al Ghurair

It was lovely stay. Because of location in heart of the city , selling points which i can earn as Rotana exclusive member ship , Al Etihad guest & al Fursan , connected with the al Ghurair .

Reviewed November 18, 2015

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9.6
Exceptional
Farzana from South Africa
Couple
Classic Room Twin
Stayed 2 nights in July 2019

Great hotel with great location , good breakfast and attentive staff. ”

Appealing decor , good service , attention to detail , and most conveniently attached to Al- Ghurair Mall . We enjoyed our stay and will most definitely be back .

Reviewed July 27, 2019

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Dear Farzana, Thank you for choosing our hotel and for sharing your great feedback. We are glad to learn that you liked our hotel, our décor, our service, our attention to detail and our location. We are happy to know that you have enjoyed your stay and for ensuring us your next visit in our hotel. We will surely look forward to welcoming you back again the very soon. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Responded July 28, 2019
Swissôtel Al Ghurair
9.2
Exceptional
Ahmad from Qatar
Business traveler
Classic Room King
Stayed 2 nights in February 2019

Great Overall Experience”

2nd time at the hotel and I am still impressed at the facilities and the over all experience was great. Starting from the location which is great - to the car drop off and all the staff have been exellent, helpful and welcoming, especially Maged at the Front desk was really a pleasure to deal with. The room was clean comfortable and the view was amazing. I would come back again. Thank you Swissotel

Reviewed February 24, 2019

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Dear Ahmad, Thank you so much for the great feedback. We appreciate your trust and loyalty. Rest assured that we will inform our colleague, Maged of your message who will be happy receiving the same. We will definitely look forward to welcoming you back again soon. Sincerely, Emiel Van Dijk General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Responded March 10, 2019
Swissôtel Al Ghurair
8.4
Excellent
Farah from Saudi Arabia
Family with teens
Classic Room King
Stayed 1 night in June 2018

I booked with agoda and it displayed a price in the app with then they withdrawed almost 30 SAR more”

The hotel was nice, located in al ghurair mall but the website agoda was difficult and non-user friendly it mad m confused and then withdrawed a larger amount from my mastercard almost 30 SAR extra!!! Even tho they said the the total amount displayed was the final amount inclusive of all taxes !!!

Reviewed June 21, 2018

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9.6
Exceptional
Wai from United Kingdom
Family with young children
Classic Room King
Stayed 4 nights in December 2016

Excellent Hotel and friendly staff”

It was our first time in Dubai with my two children and the hotel was an excellent choice. 10 mins from Dubai international airport. Sitting on top of a big shopping mall that is surrounded by lots of eateries. A short walk to Union Metro station that can take you to many Dubai attractions. Hop on to citysightseeing bus to tour the whole of Dubai. Catch the free shuttle bus to the nearby sandy beach. We had a wonderful time staying here and was given a late check-out of 6pm as our flight was at 9.30pm. excellent service indeed. Well recommended hotel.

Reviewed January 01, 2017

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10.0
Exceptional
Alice from Australia
Couple
Classic Room King
Stayed 1 night in October 2017

Wonderful!”

upon arriving after a long flight, we were overjoyed to be upgraded to the premium suite! essam & elodie (hope i spelt your names correctly!) from the reception gave us the warmest welcome, and tour around our HUGE suite and hotel amenities. great kudos to all the staff we met who were extremely helpful and friendly! we were again delighted when we came back from dinner - a chocolate dessert and non-alcoholic champagne were given to us to celebrate our honeymoon! thank you so much for the surprise and hospitality! the suite was very clean and comfortable! there was a spacious living area with dining table, a separate toilet, and big bedroom. the ensuite bathroom was massive with a bathtub and large shower. the breakfast on the exclusive club floor was fantastic - unfortunately we were not able to enjoy other complimentary services as we had another flight to catch. the hotel is on top of a shopping mall which has a nice food court for some east & quick meals. there is also a din tai fung for those who are craving some dumplings and noodles. the hotel is also very close to the airport, but do take into account the busy traffic via taxi. otherwise, the metro station also an easy and cheaper option. we would happily stay here again next time in dubai!!

Reviewed October 09, 2017

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10.0
Exceptional
Seungchul from South Korea
Couple
Classic Room King
Stayed 1 night in December 2017

Best apartment in Dubai”

The room is big with complete appliances, next to Al Ghurair mall and is value for money.

Reviewed September 20, 2018

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6.4
Good
ALi from United Arab Emirates
Family with young children
Classic Room King
Stayed 1 night in July 2016

Enjoyable stay at Al Ghurair Rayhaan by Rotana”

Location - very close to public transport- it is a short walk to Union metro station which is a junction for both red and green lines ; luxury rooms ; close proximity of Al Ghurair shopping mall My wife and I really enjoyed our short stay at Al Ghurair by Rotana. The hotel is beautifully appointed and decorated and the rooms are very luxurious. All the staff we came into contact with were very attentive and helpful and made our stay a memorable one. We will definitely stay at this hotel again when we are in Dubai and highly recommend it to anyone who is looking for a hotel in Dubai.

Reviewed August 04, 2016

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9.6
Exceptional
Chutaporn from Australia
Couple
Classic Room King
Stayed 1 night in December 2018

can't find better place than here”

we got upgrade to suite room despite we booked normal standard room. Receptionist was so kind because we told her that we were so tired after 14 hours flight so she said I will upgrade you to suite room then :) The room was huge and the view was stunning. I can't ask for more. We can see both sides of Dubai ;city and the ocean. Hotel is located in the mall and closes to Gold Souk and Spice Souk. I highly recommend you to stay here.

Reviewed September 21, 2019

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