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Swissotel Al Ghurair in Deira, Dubai, offers a perfect blend of comfort and convenience for two travelers. Its prime location near Al Ghurair Centre Mall provides easy access to Dubai’s cultural gems like the Gold Souk, Spice Souk, and the historic Bastakia Quarter. Relax in spacious rooms equipped with complimentary Wi-Fi, air conditioning, and invigorating showers; select rooms feature balconies with stunning lake or ocean views. Revel in modern amenities, including an indoor pool, steam room, fitness center, and spa. With public transport close by and breakfast takeaway options available, it’s an ideal choice for a stress-free stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Dubai
Check-in [24-hour]
Airport transfer
Great Breakfast
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
Massage
4 travelers have booked today.
Based on 9,475 verified reviews
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Location rating score
Value for money | 8.4 |
Location rating | 8.9 |
Nearest airport | Dubai International Airport (DXB) |
Distance to airport | 5.2 km |
Does Swissotel Al Ghurair offer dry cleaning services?
Yes! Swissotel Al Ghurair offers dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.
What is the typical travel time to a nearby airport from Swissotel Al Ghurair?
The average travel time to get from Swissotel Al Ghurair to the airport is 10 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.
What attractions are near by Swissotel Al Ghurair that are in walking range?
While staying at Swissotel Al Ghurair, start off your trip by discovering the nearest attractions that are within close proximity to the property which include Al-Ghurair City, Al Ghurair centre, and Book Corner.
When was Swissotel Al Ghurair built?
Swissotel Al Ghurair was built in 2011.
How many rooms does Swissotel Al Ghurair have?
Swissotel Al Ghurair has a total of 428 rooms.
At what time of the year is Swissotel Al Ghurair most popular?
Swissotel Al Ghurair's most popular month where verified guests travelers have stayed the most is in June.
What was the average room rate for Swissotel Al Ghurair been in the past month?
The typical room rate for Swissotel Al Ghurair in the past month is 431.39 AED, compared to city's average of 1153.4 AED.
What payment cards are supported at Swissotel Al Ghurair?
Enjoy the comfort of easy payment at Swissotel Al Ghurair which accepts up to 7, with payment card options consisting of Visa, American Express, Cash, UnionPay, and MasterCard.
What are popular destinations close to Swissotel Al Ghurair?
Swissotel Al Ghurair’s location in the Deira neighborhood makes it close to recognized points of interest including Dubai Museum & Al Fahidi Fort.
What time is check-in and check-out at Swissotel Al Ghurair?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.
Experience Luxury and Convenience at Swissotel Al Ghurair in Dubai
Welcome to Swissotel Al Ghurair, a luxurious 5-star hotel located in the heart of Dubai, United Arab Emirates. With its prime location and world-class amenities, this hotel offers a truly unforgettable experience for both business and leisure travelers. From the moment you step into the elegant lobby, you'll be greeted by the hotel's warm and attentive staff, ready to cater to your every need.
With 428 well-appointed rooms, Swissotel Al Ghurair provides a haven of comfort and relaxation. Each room is tastefully designed with modern furnishings and features all the amenities you need for a comfortable stay. Whether you choose a cozy standard room or indulge in a spacious suite, you can expect nothing but the highest level of comfort and luxury.
Check-in at Swissotel Al Ghurair begins at 3:00 PM, allowing you ample time to settle in and start exploring the vibrant city of Dubai. The hotel's check-out time is at 12:00 PM, giving you a leisurely morning to enjoy a delicious breakfast or take advantage of the hotel's facilities before bidding farewell.
Families traveling with children will find Swissotel Al Ghurair to be a welcoming destination. The hotel's child policy allows children between the ages of 3 to 11 to stay free of charge, making it an ideal choice for a family getaway. The hotel also offers a range of kid-friendly amenities and activities to keep the little ones entertained throughout their stay.
Conveniently located just 10 minutes away from the airport, Swissotel Al Ghurair offers unparalleled accessibility for travelers. Whether you're arriving in Dubai or heading back home, you can enjoy a hassle-free journey with minimal travel time.
Experience the perfect blend of luxury, comfort, and convenience at Swissotel Al Ghurair. Book your stay now and discover a world of unparalleled hospitality in the heart of Dubai.
Unwind and Indulge in Endless Entertainment at Swissotel Al Ghurair
Swissotel Al Ghurair in Dubai, United Arab Emirates, offers an array of entertainment facilities that will satisfy even the most discerning guests. From a variety of shops to a vibrant bar, this hotel has everything you need for a memorable stay.
Step into the hotel's shops and discover a world of retail therapy. Whether you're looking for designer fashion, local handicrafts, or souvenirs to bring back home, you'll find it all within the hotel's premises. Indulge in some retail therapy and take home a piece of Dubai's vibrant culture.
After a day of exploring the city, unwind and pamper yourself at the hotel's spa. Immerse yourself in pure relaxation as you enjoy a rejuvenating massage or soak in the hot tub. Feel your worries melt away in the sauna or steam room, leaving you feeling refreshed and revitalized.
Don't forget to visit the hotel's gift and souvenir shop to pick up a memento of your stay. Whether it's a small trinket or a unique piece of local art, you'll find the perfect souvenir to remind you of your time in Dubai.
At Swissotel Al Ghurair, entertainment is never far away. Indulge in a world of shopping, relaxation, and cultural experiences, all within the comfort of this luxurious hotel.
Stay Active and Energized at Swissotel Al Ghurair's Sports Facilities
Swissotel Al Ghurair in Dubai, United Arab Emirates, offers a range of exceptional sports facilities to keep you active and energized during your stay. Dive into the indoor pool, where you can enjoy a refreshing swim no matter the weather. The pool is beautifully designed with a serene atmosphere, making it the perfect place to relax and unwind after a long day of exploring the city.
For those who prefer a more intense workout, the hotel's fitness center is fully equipped with state-of-the-art machines and equipment. Whether you're looking to lift weights, do cardio exercises, or join a group fitness class, the fitness center has everything you need to stay in shape. Best of all, access to the fitness center is complimentary for all guests, allowing you to maintain your fitness routine without any additional cost.
During the warmer months, take advantage of the hotel's outdoor pool. Surrounded by lush greenery and comfortable loungers, it provides a tranquil oasis in the heart of the city. Whether you want to soak up the sun, take a refreshing dip, or simply enjoy a good book by the poolside, the outdoor pool offers the perfect setting for relaxation and leisure.
At Swissotel Al Ghurair, staying active and fit is made easy with their range of sports facilities. Whether you prefer swimming, working out at the fitness center, or lounging by the pool, the hotel has something for everyone. So pack your workout gear and get ready to enjoy a rejuvenating stay at Swissotel Al Ghurair.
Unparalleled Convenience Facilities at Swissotel Al Ghurair
Swissotel Al Ghurair in Dubai offers a range of convenience facilities that ensure a comfortable and hassle-free stay for every guest. With 24-hour room service, you can indulge in delicious meals or snacks anytime you desire, right in the comfort of your room. The hotel also provides laundry service and dry cleaning, making it convenient for guests to keep their clothes fresh and clean throughout their stay.
For added convenience, Swissotel Al Ghurair offers express check-in/check-out services, allowing you to save time and start enjoying your stay immediately. The hotel also provides luggage storage facilities, ensuring that your belongings are safe and secure while you explore the vibrant city of Dubai. With daily housekeeping, you can expect a clean and tidy room every day.
Additionally, the hotel offers complimentary Wi-Fi in all rooms and public areas, allowing you to stay connected with loved ones or catch up on work effortlessly. For those who prefer smoking, there is a designated smoking area available. To further enhance your stay, Swissotel Al Ghurair provides safety deposit boxes and a concierge service, ensuring your valuables are well-protected and that all your needs are taken care of. With these unparalleled convenience facilities, Swissotel Al Ghurair guarantees a memorable and convenient stay for all guests.
Convenient Transport Facilities at Swissotel Al Ghurair
Swissotel Al Ghurair in Dubai offers a range of transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it convenient for travelers to reach their destination upon arrival. For those who wish to explore the city, the hotel offers tours to popular attractions, allowing guests to experience the vibrant culture and iconic landmarks of Dubai.
Guests traveling by car can take advantage of the valet parking and car park facilities provided by the hotel. The car park onsite ensures that guests have a secure place to park their vehicles. Additionally, the hotel offers a shuttle service, making it easy for guests to travel to nearby shopping malls, business districts, and other key areas in the city.
For guests who prefer to drive themselves, Swissotel Al Ghurair offers car hire services, allowing them to explore Dubai at their own pace. Alternatively, the hotel can arrange taxi services for those who prefer to sit back and enjoy the ride. The ticket service provided by the hotel is also convenient for guests looking to book tickets for various attractions and events in the city.
Whether guests choose to drive, take a taxi, or use the hotel's shuttle service, Swissotel Al Ghurair ensures that transportation is made easy and convenient for all guests. With its comprehensive range of transport facilities, guests can explore Dubai with ease and make the most of their stay at this luxurious hotel.
Luxurious Room Facilities at Swissotel Al Ghurair
Indulge in the ultimate comfort and luxury at Swissotel Al Ghurair, where every detail has been thoughtfully designed to enhance your stay. Our rooms are equipped with a range of top-notch facilities to ensure a memorable experience.
Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the bustling city. Wrap yourself in the plush bathrobes provided, adding a touch of elegance and relaxation to your stay. Stay up-to-date with the latest news and happenings with the complimentary daily newspaper delivered right to your doorstep.
For your convenience, a hair dryer is available in every room, allowing you to effortlessly style your hair before heading out to explore Dubai's vibrant attractions. Unwind in front of the television, offering a wide selection of channels to keep you entertained throughout your stay. Quench your thirst with the well-stocked mini bar, offering a variety of beverages and snacks to satisfy your cravings.
Additionally, enjoy a range of satellite/cable TV channels, providing endless entertainment options for your leisure. With these exceptional room facilities, Swissotel Al Ghurair ensures a comfortable and enjoyable stay for every guest.
Indulge in Culinary Delights at Swissotel Al Ghurair
At Swissotel Al Ghurair, dining options are abundant and sure to satisfy even the most discerning palates. Start your day off right with a delectable breakfast buffet, offering a wide array of options to suit every taste. From freshly baked pastries to a selection of international dishes, you'll find everything you need to fuel your day of exploration.
For a quick pick-me-up or a casual bite, head to the coffee shop, where you can enjoy a variety of hot and cold beverages, as well as light snacks and sandwiches. Whether you're in the mood for a refreshing iced latte or a classic cappuccino, the skilled baristas will craft your drink to perfection.
When it's time for a memorable dining experience, look no further than the hotel's halal restaurant. Indulge in a fusion of flavors as you savor traditional Arabic cuisine, expertly prepared using the finest ingredients. From succulent grilled meats to aromatic spices, each dish is a celebration of Middle Eastern culinary traditions. With its elegant ambiance and attentive service, the halal restaurant is the perfect setting for a special occasion or a romantic dinner.
With 24-hour room service, you can also enjoy a delicious meal in the comfort of your own room. Whether you're craving a late-night snack or a full-course dinner, the extensive menu offers a wide range of options to satisfy your cravings.
At Swissotel Al Ghurair, dining is not just a necessity, but a delightful experience that will leave you craving for more.
Luxurious and Spacious Rooms at Swissotel Al Ghurair
Discover a world of comfort and elegance at Swissotel Al Ghurair in Dubai, United Arab Emirates. With a variety of room types to choose from, you are sure to find the perfect accommodation to suit your needs.
Indulge in the Classic Room King, a spacious 42 square meter retreat featuring a plush King Bed. For those traveling with a companion, the Classic Room Twin offers the same generous space with two comfortable Single Beds. Looking for even more space? The Classic Suite provides a luxurious 87 square meters of living space, complete with a King Bed.
Experience unparalleled luxury in the Corner Suite City and Creek View, spanning an impressive 112 square meters. With its breathtaking views of the city and creek, this suite is the epitome of sophistication. Enjoy the Deluxe Room King City View, offering 42 square meters of stylish comfort with a King Bed. Alternatively, the Deluxe Room Twin City View provides the same level of luxury with two Single Beds.
For families seeking a spacious and comfortable stay, the Family Room offers 51 square meters of space, along with a King Bed. For larger families or groups, the Family Suite boasts an expansive 132 square meters, featuring a King Bed and ample room for everyone to relax and unwind.
By booking your stay at Swissotel Al Ghurair through Agoda, you can enjoy the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can browse and compare room options, ensuring you find the perfect accommodation for your stay. Don't miss out on this opportunity to experience the luxury and comfort of Swissotel Al Ghurair at unbeatable prices.
Discover the Vibrant Neighborhood of Deira in Dubai
Welcome to Deira, a bustling neighborhood in the heart of Dubai that offers a unique blend of tradition and modernity. Situated on the eastern bank of Dubai Creek, Deira is known for its vibrant markets, cultural attractions, and stunning waterfront views. With its rich history and diverse community, this neighborhood is a must-visit destination for travelers seeking an authentic Dubai experience.
One of the highlights of Deira is the famous Gold Souk, a dazzling marketplace with over 300 gold shops. Here, you can browse through a wide selection of gold jewelry, watches, and precious gemstones, making it the perfect place to find a unique souvenir or indulge in some retail therapy. Another popular attraction in Deira is the Spice Souk, where you can immerse yourself in a sensory experience with its aromatic spices, herbs, and traditional fragrances.
Apart from its vibrant markets, Deira also offers a range of cultural and historical sites. Visit the Dubai Museum, located in the Al Fahidi Fort, to learn about the city's fascinating heritage and see exhibits showcasing traditional Emirati life. Take a stroll along the Dubai Creek and admire the traditional dhows, wooden boats that have been used for centuries for trading. You can also explore the bustling streets of Deira and discover hidden gems such as the historic Al Bastakiya district, with its charming wind towers and narrow alleyways.
With its lively atmosphere, rich heritage, and stunning attractions, Deira is a neighborhood that truly captures the essence of Dubai. Whether you're a shopaholic, history buff, or simply looking to immerse yourself in the local culture, Deira has something for everyone. Book your stay at Swissotel Al Ghurair and experience the best of this vibrant neighborhood during your visit to Dubai.
Convenient Transportation Options from Dubai Airports to Swissotel Al Ghurair
Swissotel Al Ghurair, located in the vibrant Deira district of Dubai, offers a convenient and luxurious accommodation option for travelers visiting the city. When it comes to reaching the hotel from the nearby airports, there are several transportation options available.
For those arriving at Dubai International Airport (DXB), the most convenient way to reach Swissotel Al Ghurair is by taxi. Taxis are readily available outside the airport terminals, and the journey to the hotel takes approximately 10-15 minutes, depending on traffic conditions. Alternatively, guests can also opt for a private airport transfer service, which can be pre-booked for a hassle-free arrival experience.
Another option for reaching Swissotel Al Ghurair is by utilizing the Dubai Metro system. The hotel is conveniently located just a short walk away from the Union Metro Station, which is served by both the Red and Green lines of the Dubai Metro. Travelers can take the metro from either Terminal 1 or Terminal 3 of Dubai International Airport and disembark at Union Metro Station. From there, it is a pleasant stroll to the hotel, allowing guests to explore the vibrant surroundings of Deira.
Overall, whether you prefer the convenience of a taxi or the cost-effectiveness of the Dubai Metro, reaching Swissotel Al Ghurair from the nearby airports is a breeze. With its prime location in Deira, luxurious amenities, and easy access to transportation, Swissotel Al Ghurair is an excellent choice for both business and leisure travelers visiting Dubai.
Discover the Vibrant Surroundings of Swissotel Al Ghurair
Nestled in the heart of Dubai, Swissotel Al Ghurair offers a prime location surrounded by a plethora of landmarks and attractions. Just steps away from the hotel, guests can find Walfpack Mini Mart and Choitrams, perfect for picking up any essentials or indulging in some retail therapy. Sports enthusiasts will be delighted to know that Rashed Stadium is also nearby, providing a thrilling atmosphere for cheering on their favorite teams.
For those looking to explore the cultural side of Dubai, The Galleria and Naif Souq Market are within close proximity. The Galleria offers a luxury shopping experience with a wide range of international brands, while Naif Souq Market immerses visitors in a traditional Arabian marketplace, where they can haggle for unique souvenirs and immerse themselves in the local culture.
If you're in need of a tranquil escape, the serene Terrace and Ashbit Supermarket are just a short distance away, perfect for enjoying a peaceful walk or stocking up on snacks for a relaxing evening. Additionally, Ali bin Abi Talib Mosque and Khitai Al Madina offer a spiritual retreat for those seeking solace and reflection.
No matter what your interests may be, Swissotel Al Ghurair's surrounding landmarks and attractions provide a diverse range of experiences to enhance your stay in Dubai.
Convenient Public Transport Stations Near Swissotel Al Ghurair
Swissotel Al Ghurair is ideally located in the heart of Dubai, providing easy access to several public transport stations. Guests staying at the hotel can take advantage of the nearby Salah Al Din, Deira City Center, Palm Deira, Abu Hail, Union, Al Ras, and Al Rigga Metro Stations. These stations are all within a short walking distance from the hotel, making it incredibly convenient for guests to explore the city's top attractions and business districts.
For those looking to explore Dubai's vibrant neighborhoods and iconic landmarks, the Deira Bus Station is also just a stone's throw away from Swissotel Al Ghurair. This bus station offers a comprehensive network of routes that connect travelers to various parts of the city. Whether you're planning to visit the famous Burj Khalifa or indulge in some retail therapy at the Dubai Mall, the Burj Khalifa Metro Station is another nearby option that provides easy access to these popular destinations.
With such a wide range of public transport stations in close proximity, guests at Swissotel Al Ghurair can enjoy the convenience and efficiency of Dubai's excellent transport system. Whether you're here for business or leisure, exploring the city has never been easier.
A Culinary Adventure Awaits
Swissotel Al Ghurair is surrounded by an array of restaurants that will take your taste buds on a culinary adventure. Indulge in the authentic flavors of Middle Eastern cuisine at Aroos Damascus Restaurant and Al Bait Al Shami Restaurant & Cafe, where you can savor traditional dishes such as kebabs, hummus, and falafel. For those craving Asian flavors, Super Bowl - Asian Cafe - Deira offers a wide selection of delectable dishes from various Asian cuisines. If you're in the mood for some mouth-watering barbecue, head over to Absolute Barbecues, where you can feast on juicy grilled meats and flavorful marinades. For a unique dining experience, The Boardwalk is a waterfront restaurant that offers stunning views of the Dubai Creek while serving up delicious seafood dishes. Other nearby options include Adams Pizzeria, Mariana Cafe Cafeteria LLC, Afghan khorasan kabab hotal, and King of Falafel, each offering their own specialties to satisfy your cravings.
Shop 'til you drop at Swissotel Al Ghurair's surrounding shopping landmarks
Swissotel Al Ghurair is a shopaholic's paradise, with a plethora of shopping landmarks just a stone's throw away. Nearby, you'll find the Abraj Shopping Centre, where you can indulge in a retail therapy session like no other. For a more traditional shopping experience, head to Naif Souk, a bustling marketplace filled with vibrant textiles, spices, and local delicacies. Abu Hail Centre and Al Hamriya Shopping Complex are also within easy reach, offering a wide range of stores and boutiques to explore. If you're in need of a new bag or accessory, make sure to visit Ambest Bags, a popular store known for its stylish and trendy offerings. For a taste of Dubai's rich cultural heritage, don't miss the Gold and Spice Souk, where you can browse through an array of glittering gold jewelry and aromatic spices. Fashion-forward shoppers will delight in the selection at Women's Secret, a renowned lingerie and loungewear brand. Twin Towers Shopping Mall and Early Learning Centre are perfect destinations for families, offering a diverse range of shops and entertainment options. And if you're looking for convenience, Al Hail Shopping Center is just a short stroll away, where you can find everything you need under one roof. With such a variety of shopping landmarks in the vicinity, Swissotel Al Ghurair is the ultimate choice for a memorable shopping getaway in Dubai.
Affordable Luxury: Experience Swissotel Al Ghurair at an Unbeatable Price
Discover the epitome of luxury without breaking the bank at Swissotel Al Ghurair in Dubai, United Arab Emirates. With an average room price of just $128, this exceptional hotel offers unbeatable value for money compared to the average price of a hotel room in the city, which stands at $165.
Step into a world of elegance and sophistication as you enter Swissotel Al Ghurair. From the moment you arrive, you'll be greeted by a warm and welcoming atmosphere that sets the tone for an unforgettable stay. Immerse yourself in the opulent surroundings of your spacious and well-appointed room, complete with modern amenities and stunning city views.
Not only does Swissotel Al Ghurair offer exceptional value, but it also boasts a prime location in the heart of Dubai. Explore the vibrant city and its iconic landmarks, such as the Burj Khalifa and Dubai Mall, which are just a stone's throw away. Indulge in a shopping spree at the nearby souks or sample mouthwatering cuisine at the hotel's renowned restaurants. With its affordable luxury and convenient location, Swissotel Al Ghurair is the perfect choice for both business and leisure travelers seeking an unforgettable experience in Dubai.
Excellent Service and Friendly Staff
Swissotel Al Ghurair in Dubai has received rave reviews for its excellent service and friendly staff. Guests have praised the hotel for its helpful and extremely friendly staff, with one guest mentioning that they would come back again just for the outstanding service. The staff is known for being friendly, courteous, and welcoming, with Hazel being specifically mentioned for her exceptional service. With its wonderful property and convenient location, this hotel comes highly recommended, especially for families. Guests have loved everything about the hotel, from its big and clean rooms to its overall ambiance.
Exceptional Customer Ratings at Swissotel Al Ghurair
Swissotel Al Ghurair in Dubai, United Arab Emirates, has received outstanding customer ratings across various aspects of its offerings. With an impressive overall rating of 8.5, this hotel has consistently exceeded the expectations of its guests, making it a top choice for travelers seeking a memorable stay in Dubai.
One of the highlights of Swissotel Al Ghurair is its exceptional value for money, as reflected in its impressive rating of 8.2. Guests have consistently praised the hotel for providing excellent amenities and services at a reasonable price point, making their stay a truly worthwhile experience. From the moment guests step into the hotel, they are greeted with warm hospitality and a commitment to ensuring their satisfaction, making Swissotel Al Ghurair a preferred choice for budget-conscious travelers.
Another aspect that stands out at Swissotel Al Ghurair is its top-notch facilities, which have earned it a remarkable rating of 8.5. The hotel boasts a range of amenities that cater to the needs of both leisure and business travelers. From a fully-equipped fitness center to a luxurious spa, guests have access to everything they need to relax, rejuvenate, and stay active during their stay. The hotel's facilities are meticulously maintained, ensuring a seamless experience for every guest.
Excellent8.7
Facilities
Excellent8.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Provided by verified guests of
Excellent
I usually stay at the Swissotel attached to Al-Ghurair Mall. It is convenient, five minutes walk from Union Metro and easily accessible from Dubai Airport terminal 3. Rooms are spacious, plenty of food options, clean swimming pool from where you can watch the aeroplanes fly. Liwan restaurant is slightly overpriced. But, other than that no real complaints.
Dear Valued Guest, Thank you so much for making us your hotel of choice in Dubai! We're truly grateful for your loyalty and delighted to hear that you enjoy our convenient location, spacious rooms, diverse food options, and relaxing pool with a view. We appreciate your feedback regarding Liwan Restaurant’s pricing and will certainly take it into consideration as we continuously strive to improve our guest experience. We look forward to welcoming you back again soon for another comfortable and enjoyable stay! Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair
The location is certainly one of the best. The ambiance of the hotel, with well-maintained rooms that are both comfortable and clean. The amenities provided, such as the pool and the gym, were top-notch and added to the overall enjoyment of my stay. Also, the breakfast buffet was particularly impressive, offering a range of fresh and tasty choices to start the day right. However, I did experience a minor inconvenience during my stay. The necessity of drinking water required repeated calls to the reception, and it often took an hour for the water to be delivered to the room. While this was a bit frustrating, it did not overshadow the overall excellent experience I had at the hotel. Despite this small issue, I highly recommend the hotel. ⭐️
We considered staying at the Swissotel Al Ghurair because it is highly recommended to families with children and we were eager to unwind during the extended Eid holidays. Upon our arrival at the hotel, the receptionist informed us that he is providing us an upgraded room at no cost, however there would be a waiting period while the room was being prepared. I told him it was okay, that we would wait because we were hungry and would be heading to Madaen Plus, a Lebanese restaurant, for lunch.…. This is when things started to go very wrong during our stay. We placed an order for salads, grilled chicken, fish, and lamp chops. We felt taken advantage of and discriminated against since after the salad arrived and we finished it, no one even came to our table to clear it while everyone was mingling at the hostess desk. Since my toddler was starving, my husband became very agitated and asked the waiter where our main meal was. Can you believe that after 45 minutes of waiting, our main meal arrived at our table burned and unappealing to the point where nobody could possibly eat it? We must return the salmon since it is dark as charcoal. We didn't even touch the food. My husband was furious and left the table and paid the bill. I told the man to whom we paid the bill that their food is terrible and that the service and wait times are appalling. He apologized without providing any justification. When I told the guy at the reception about our unpleasant dining experience, he only said, "Oh, I'm sorry to hear that." I thought he would be more understanding and inform me that your issue will be forwarded to our management team for resolution. The receptionist made up that the upgraded room was precisely the same as the one I had booked; in other words, he lied because our room wasn't ready. There was no pen inside the room, which my young daughter wanted to play with and write in. A pen should be included in the hotel amenities. I have to make a call to request it. I had to tell the reception that the toilet needed to be cleaned because it was that filthy. When I called the reception to inquire for coffee, I was informed that the hotel had removed the plastic, so they were unable to give coffee sachets; instead, I may order from room service. Wow, this is the first time I have ever experienced Accor without coffee in the hotel rooms. The carpet is filthy and smells. FYI: Toiletries- it was never replenished during our stay.
The hotel is big spacious, food at Liwan had more healthy options than normally other restaurants have, the staff is good accommodating and helpful.
Dear Valued Guest, Thank you for sharing your experience! We're so pleased to hear that you had a comfortable and relaxing stay with us. It's great to know you appreciated the spaciousness of the hotel and the healthy food selections at Liwan. Your kind words about our accommodating and helpful team truly mean a lot. We hope to welcome you back again soon for another enjoyable stay! Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair
400 meters to public transportation
Airport transfer
Located in heart of Dubai
Free Wi-Fi in all rooms!
“Top notch”
Excellent care by all employees from front desk onwards till I completed my check out and i get personal attention while I was waiting for my turn. Maintained exceptional hygiene standards in the room and well organised. I have huge appreciation For Mr . Anas Abdulsalam for being so helpful and managing his role so professionally. Truly deserves exellent 5* ranking… Excellent location with accessibility to shopping, movies, public transport, to old and new Dubai etc. I tried breakfast couple of times and it’s really worth to have it. A lil more info : Though located in heart of the city, room was calm and quiet, facilitating good night sleep.
Dear Valued Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you received excellent care from our team throughout your stay, and we’re especially grateful for your kind words about Mr. Anas Abdulsalam. We’ll be sure to pass along your appreciation to him—he truly deserves the recognition for his professionalism. We’re also happy to hear that you enjoyed the breakfast and found the room quiet and comfortable, despite the hotel’s central location. It’s great to know the accessibility to shopping, movies, and public transport made your stay even more convenient. We look forward to welcoming you back for another fantastic experience! Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair