Very good 7.9
Based on 1306 reviews

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About Swissotel Beijing Hong Kong Macau Center Hotel

Description

This 5-star hotel is located in the central business district of Beijing, offering first class modern appliances and conveniences for the experienced traveler. Step outside the hotel and come face to face with thriving Beijing and all it has to offer, just a few steps away lies the subway station that has direct access to the Olympic Village, exhibition center, and railway station. There are 430 opulent rooms and suites to choose from at Swissotel Beijing Hong Kong Macau Center Hotel. Each room is tastefully-appointed and is equipped with modern in-room amenities to accommodate the needs of today's travelers. Exuding a truly international vibe the hotel practices a customized multi-lingual service and offers an array of international standard restaurants serving authentic dishes ranging from Cantonese, Japanese, and continental delicacies. Other facilities include a fitness and wellness center, function and meeting rooms, and a souvenir shop. Whatever the reason for your stay, Swissotel Beijing Hong Kong Macau Center Hotel will make your stay a good one.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Sauna
  • Steamroom
  • Swimming pool [indoor]
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Mandarin)
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Policies

Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 198 CNY
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 6. Km
Distance to Airport: 20. Km
Number of Bars: 1
Number of Floors: 17
Number of Restaurants: 2
Number of Rooms : 430
Room Voltage: 220
Time to Airport (Minutes): 30
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Recent customer comments

Filter by traveler type
Very good



based on 1304 reviews
  • Cleanliness 7.9
  • Facilities 6.8
  • Location 8.8
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.9
  • Food and dining 7.4
Sort by

Mark from Australia
Families with young children
Classic
Stayed 3 nights in October 2015
Wont recommend it
For the price we paid, the room is old and bathroom is dirty. Breakfast should have been included. The worst thing is as soon as we checked in we get calls in the room to ask if my husband wants a call girl!! We checked in as family!! Dont stay here.
Reviewed September 26, 2016

SYED from India
Families with young children
Classic
Stayed 5 nights in May 2016
Great location, slightly old but great value
The best thing we liked about the hotel was its location. Right in front of the Dongsishitiao subway exit. Very convenient to get around the city. Also just a couple of bus stops away from Sanlitun with lots of great food choices. The hotel is a bit old but rooms and facilities are OK. Swimming pool is quite small though. The hotel has a convenience store and ATM within the hotel building which was really helpful. We were 4 adults & 2 kids (8 & 4yrs) and booked 2 rooms one with extra bed which we never used. Rooms were spacious with large beds. Overall a very comfortable stay.
Reviewed September 15, 2016

Anna from Canada
Couples
Classic
Stayed 2 nights in August 2016
Nice hotel in a great location
My husband and I spent three wonderful days at the hotel. The staff were all fantastic and the location was great. The food at the hotel is somewhat on the expensive side but very delicious with many options for room service. The hotel had a great fitness centre as well as massage services. However, we would recommend bringing your own swim caps for the pool to avoid having to buy caps at an inflated rate at the hotel (they are mandatory for swimming). We would definitely recommend the hotel and would certainly stay there again.
Reviewed September 03, 2016

Alejandro from Spain
Business travelers
Classic
Stayed 2 nights in August 2016
Well located hotel although rooms look old
The hotel is very convenient to enjoy Beijing and move around. It has good service and restaurants. Rooms look bit old, though. Room service is very good and efficient.
Reviewed August 30, 2016

Zaiton from Malaysia
Business travelers
Classic
Stayed 6 nights in August 2016
A good place to stay
Problem in communication. While doing the payment at the counter during check-out I had a problem communicating with the two ladies staff. They cant speaks English, not professional and rude. I had unpleasant and embarrassed experienced. But the rest of the staff are excellent and very helpful.
Reviewed August 30, 2016

Pascal from Switzerland
Business travelers
Classic
Stayed 2 nights in August 2016
The holes of a Swiss cheese
This hotel has definitely seen better days.... It once might have been a top destination, back in the good old days, when Beijing still was the Million-Bicycle-City and finding a place that actually serves an overpriced club-sandwich at a shabby hotel-bar, was rewarded by an extra star in the ranking. But in 2016... You can expect more from a hotel, even in China. The "Swiss" in the name, probably only relates to the holes of the cheese and not to what actually would make the cheese tasty.
Reviewed August 29, 2016

Ying from China
Solo travelers
Classic
Stayed one night in August 2016
Great location, not 4 star room/facility
The Dong Si Shi Tiao train station is right outside the hotel. But the room is very old, with very basic amenities, outdated furnitures, and smells weird.
Reviewed August 19, 2016

Edmond from Singapore
Couples
Swiss Executive
Stayed one night in August 2016
It's ok but don't feel like 5 star.
The hotel's kinda old. Breakfast isn't that great. Customer service is good though.
Reviewed August 18, 2016

Frederick from Canada
Solo travelers
Classic Double or Twin Room
Stayed 3 nights in August 2016
Convenient near subway
I stayed for three nights and quite liked the hotel. It's right next to the subway station, there's a Starbucks across the street and there is a good choice of eating establishments nearby. I'll be back. I can see why some people complain about the air conditioner ... mine did work and was fine for me since I don't like my room to be too cool but it surely doesn't do much even at full setting.
Reviewed August 11, 2016

Man from Hong Kong
Business travelers
Classic
Stayed 2 nights in August 2016
Avoid if possible
Staff is unresponsive and unhelpful. Place is worn-out; cleaning isn't done well enough. Overall, hotel is overcharging everything as a "5-star" hotel.
Reviewed August 08, 2016



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