Book Now: Swissotel Berlin Hotel

Excellent
From 340 reviewsSee what guests said
8.9
Recommended by 92% of guests

Real reviews from real guests

Agoda Reviews (340)Booking.com Reviews (1534)
8.9
Excellent
From 340 reviews
Read reviews from:
Cleanliness9.2
Facilities8.5
Location9.4
Room comfort and quality8.9
Service9.0
Value for money8.6
Provided by verified guests of Agoda
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City View
Classic
Junior Suite
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Showing 299 verified guest comments
10.0
Exceptional
Vjaceslavs from Latvia
Family with young children
Classic
Stayed 1 night in September 2016
Super”
Great staff, provided with very early c/i without any problem. Highly recommended.
Reviewed September 18, 2016
8.8
Excellent
IBRAHIM from Maldives
Business traveler
Classic
Stayed 5 nights in March 2016
Excellent Hotel and great location”
Enjoyed my stay.
Reviewed September 18, 2016
9.2
Exceptional
Sebastian from United States
Couple
Classic
Stayed 2 nights in May 2016
Good hotel”
Excellent breakfast
Reviewed May 10, 2016
8.8
Excellent
Nga from Vietnam
Business traveler
Classic
Stayed 1 night in April 2016
Perfect location”
Very good staff
Reviewed May 03, 2016
10.0
Exceptional
Ming from Singapore
Couple
Classic
Stayed 4 nights in April 2016
Very nice hotel”
Everything is nice!
Reviewed May 03, 2016
9.2
Exceptional
Nga from Vietnam
Business traveler
Classic
Stayed 1 night in April 2016
Perfect location”
The staff was great
Reviewed April 30, 2016
7.6
Very good
Jeanette from Denmark
Couple
Classic
Stayed 3 nights in April 2016
Review”
Fine
Reviewed April 25, 2016
9.6
Exceptional
Isla from United Kingdom
Couple
Classic
Stayed 3 nights in April 2016
Central hotel”
Great location for shopping, bus tours, transport and restaurants. Lovely room and great breakfast - although not included in room rate. Very clean and free shoe cleaning service.
Reviewed April 18, 2016
10.0
Exceptional
Ammad from Pakistan
Business traveler
Classic
Stayed 5 nights in February 2016
Good hotel”
Good hotel
Reviewed March 27, 2016
10.0
Exceptional
Ammad from Pakistan
Business traveler
Classic
Stayed 5 nights in February 2016
Good place to stay & value for money”
Good place to stay & value for money
Reviewed March 27, 2016
10.0
Exceptional
Ammad from Pakistan
Business traveler
Stayed 4 nights in February 2016
Good place to stay & value for money”
Good place to stay & value for money
Reviewed March 27, 2016
9.6
Exceptional
IBRAHIM from Maldives
Business traveler
Classic
Stayed 4 nights in March 2016
Wonderful Hotel.”
Enjoyed every minute. Staffs are very helpful and informative. Only the concern I had was the breakfast, its average with limited items especially availability of vegetables on the buffet
Reviewed March 13, 2016
8.3
Excellent
BIPLAB from Ukraine
Business traveler
Classic
Stayed 3 nights in December 2015
excellent hotel for business”
location,standard n comfort
It was a nice
Reviewed December 23, 2015
9.0
Exceptional
chun from Hong Kong
Couple
City View
Stayed 2 nights in August 2015
good”
clean, comford and easily locate
Reviewed August 31, 2015
9.7
Exceptional
Sultan from Saudi Arabia
Solo traveler
City View
Stayed 6 nights in August 2015
swissotel Berlin trip”
location.staff are so friendly.housekeeping
Reviewed August 21, 2015
10.0
Exceptional
Adnan from India
Couple
Classic
Stayed 5 nights in June 2014
Excellent stay”
Location, comfort
Reviewed May 20, 2015
9.7
Exceptional
Clive from Australia
Couple
Classic
Stayed 2 nights in May 2015
Berlin Experience”
Location, customer service, value for money
Very good
Reviewed May 08, 2015
7.3
Very good
IAN from United Kingdom
Couple
Classic
Stayed 3 nights in April 2015
No 5* feel here. quite average ”
staff were excellent and very helpful. Location nfear zoo/park is good more probably more convenient elsewhere.
Overall the hotel is fine. It's just nothing special. Definitely not 5* feel at all. Rooms are very standard. No Wow factor. Bed was not great, found it a bit uncomfortable as the mattress was worn with definite dips in it where people slept. Not something I've noticed at other decent hotels before. Room had a nice nespresso machine which was a good touch and free wifi. Corridors were a little worn in places. Staff were very good. Super helpful and couldn't be faulted. This hotel has limited facilities. No gym or pool or outside area to use. Bar is small just off the large open plan reception but ok. Had a room overlooking the street as many rooms are in this hotel and could hear traffic noise and fire engine sirens especially every morning. So wasn't particularly quiet. I would rate this as an average 4* hotel, it's ok but would try a different hotel next time I'm in Berlin probably.
Reviewed April 10, 2015
10.0
Exceptional
Su from Singapore
Couple
Classic
Stayed 2 nights in April 2015
Enjoyable Stay better than Adlon”
Location, Staff, Value for money
totally enjoyable stay. It is right in the middle of the shopping district. There is a nearbyt direct express bus stop (X9) to Tegel Airport. Service of Staff is excellent. Room and bathroom is very clean. They have complimentary nespresso in room as well!
Reviewed April 05, 2015
8.0
Excellent
Bennur from Turkey
Business traveler
Classic
Stayed 2 nights in March 2015
Could be better”
Perfect location. Professional Staff. Very Clean.
I travel for business to Berlin. I guess the hotel needs a good renovation. For a 5* hotel the breakfast buffet and the fitness center should be much better. The location is perfect. The staff is very professional.
Reviewed March 06, 2015
9.0
Exceptional
Bate-Erdene from Mongolia
Business traveler
Classic
Stayed 1 night in January 2015
Clean, good staff, great location ”
Clean, good staff, great location Clean, good staff, great location
Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location
Reviewed January 30, 2015
9.3
Exceptional
Liv from Denmark
Business traveler
Classic
Stayed 4 nights in January 2015
very good hotel”
great location, friendly staff, nice room
Reviewed January 25, 2015
9.0
Exceptional
Anthony from United Kingdom
Couple
Classic
Stayed 3 nights in December 2014
Pleasant and convenient”
Good breakfast. Convenient location. Accomodating staff.
Enjoyable stay, would visit again.
Reviewed January 05, 2015
9.7
Exceptional
Chariya from Thailand
Couple
Classic
Stayed 4 nights in December 2014
Great modern hotel”
Great location , helpful staff and nice room
We had a great time staying at the hotel. Location is fantastic and walking distance to Christmas market , shopping center and restaurant. The hotel feature is very modern and new. This is one of the best hotel I ever stayed so far. Highly recommended.
Reviewed December 30, 2014
8.7
Excellent
EDWIN from Singapore
Couple
Classic
Stayed 3 nights in December 2014
Excellent facilities and location!”
Coffee maker in room, close proximity to a train station, choice of pillow.
The room was spacious and we loved the fact that there was a coffee maker in the room, along with different choices of pillows. Bathroom was spacious too and the staff bothered to arrange everything in the room neatly everyday.
Reviewed December 30, 2014
9.7
Exceptional
Jacqueline from United Kingdom
Group
Classic
Stayed 4 nights in December 2014
Excellent stay”
Room; service & location
Excellent service with upgraded room to Ku'Damm view. Staff are very professional and friendly. Room facilities very good and Nespresso machine a real bonus. Breakfast is very good with pretty good choices.
Reviewed December 15, 2014
8.7
Excellent
james from Ireland
Couple
Classic
Stayed 3 nights in December 2014
Romance and history”
Great location, very friendly and helpful staff, the room was very clean and spacious
All in all a great place to stay we will return to Berlin, and will stay at the swissotel again.ro
Reviewed December 09, 2014
9.3
Exceptional
Bataa from Mongolia
Solo traveler
Classic
Stayed 1 night in November 2014
good ”
good
Good
Reviewed November 24, 2014
5.7
PETROS from Greece
Business traveler
City View
Stayed 2 nights in November 2014
So & So”
clear
Reviewed November 24, 2014
9.0
Exceptional
Andrea from Germany
Business traveler
Classic
Stayed 2 nights in September 2014
Good hotel for business traveller”
Small hotel, but great location and friendly staff with good location.
Pleasant stay at excellent location. Will stay there again.
Reviewed November 16, 2014
9.0
Exceptional
Andrea from Germany
Business traveler
Classic
Stayed 2 nights in September 2014
Excellent location”
I loved the location, staff was very friendly and they had great breakfast.
I will stay there again.
Reviewed November 16, 2014
9.0
Exceptional
Jose from Philippines
Solo traveler
Classic
Stayed 4 nights in October 2014
Value for money”
Centrally located to shopping malls and restaurants.
Reviewed November 11, 2014
8.0
Excellent
CHEUNG from Hong Kong
Couple
Classic
Stayed 2 nights in October 2014
Maybe a bit overrated”
Location, tidiness, free wifi (but slow)
the location is ok but it is a bit old fashioned. Price is ok but there should be more choices at this price level
Reviewed November 10, 2014
8.3
Excellent
Czegledi from Hungary
Business traveler
Classic
Stayed 3 nights in September 2014
central”
near to KDB-public transportation-walking aeria
comfortable
Reviewed November 10, 2014
7.7
Very good
Kent from Norway
Couple
Classic
Stayed 1 night in July 2014
Nice hotel”
Nice hotel
Good location and clean and nice hotel
Reviewed November 06, 2014
7.0
Very good
Ilja from Netherlands
Couple
Classic
Stayed 2 nights in October 2014
Good & clean hotel”
location and free parking
Good hotel, good value for money, but bed mattress was worn out, and housekeeping service could not be reached by phone
Reviewed October 29, 2014
10.0
Exceptional
Neil from United Kingdom
Couple
Classic
Stayed 4 nights in October 2014
Berlin Weekend”
Totally class rooms very comfortable, staff helpful and friendly and brilliant location
Superb, room was fantastic as was location and German football on sky was a total plus!
Reviewed October 29, 2014
9.7
Exceptional
ADONIS from Brazil
Couple
Classic
Stayed 4 nights in October 2014
Nice and friendly”
Location, room, building views
Very Nice . To be repeated.
Reviewed October 17, 2014
8.0
Excellent
Ossan from Indonesia
Couple
Classic
Stayed 2 nights in October 2014
Nice location and very nice room”
room space, location and food
There been a very nice stay overthere in term of location and room space. the room was very neat and clean
Reviewed October 13, 2014
7.3
Very good
Dinesh from India
Business traveler
Classic
Stayed 3 nights in October 2014
Could be better. Not so impressed.”
Location, Location, Location
Nice, Did not like that they ask for street view 20Euros extra, that is very cheap, not that it is a beach view or something. Bad Pillows. Small T.V. too far, They should atleast invest in good T.V.'s for the rooms, and the T.V.s are kept in one corner, not even in the center, very annoying.
Reviewed October 09, 2014
7.7
Very good
Tian from Singapore
Group
Classic
Stayed 2 nights in September 2014
For the Shopaholic in You”
Perfect Location in West Berlin
First impression of the hotel, the location couldn't be any better. I'm so glad that im staying in this hotel for my first visit in Berlin. Location was perfect for the best shopping experience in West Berlin. U Bahn was just a stone's throw away. The room was clean and functional. I only had issues with the overly soft pillows and when I requested for it, they told me they had ran out of firm pillows and the contour pillows. Other than minor issues, I wouldn't hesitate to recommend anyone visiting Berlin to stay in this hotel.
Reviewed October 04, 2014
8.3
Excellent
Emmanuelle from France
Solo traveler
Classic
Stayed 3 nights in July 2014
PERFECT, MODERN, COMFORTABLE”
location, staff, modern, comfort
Perfect stay, comfortable good location, super modern and convenient (NEspresso machine in the room!), perfect and nice staff, thank you, I would return!
Reviewed October 04, 2014
8.7
Excellent
Emmanuelle from France
Solo traveler
Classic
Stayed 1 night in July 2014
Great hotel, modern and very comfortable”
Location, staff, comfort
Perfect stay, very modern, very clean and comfortable room. Perfect amenities. Advice: do not order the room service food! ;-) Perfect stay otherwise
Reviewed October 04, 2014
6.7
Good
Krishna from India
Couple
Classic
Stayed 2 nights in September 2014
unsatisfactory service. Agoda gets last priority”
location
not very happy. Ac was not working.
Reviewed October 03, 2014
10.0
Exceptional
MAI from Japan
Solo traveler
Classic
Stayed 4 nights in September 2014
high guality hospitality, good location”
high guality hospitality, good location, good food
Reviewed September 22, 2014
8.7
Excellent
Jeff from Malaysia
Couple
Stayed 3 nights in September 2014
Thumbs-up Swissotel Berlin Hotel”
Locatiion, Friendly Staff, Amenities
Reviewed September 17, 2014
8.0
Excellent
Czegledi from Hungary
Business traveler
Classic
Stayed 3 nights in September 2014
good location for shopping”
location,location, location
confortable but not excellent
Reviewed September 05, 2014
10.0
Exceptional
Ron from Australia
Couple
Classic
Stayed 2 nights in August 2014
Excellent hotel”
Good location, new hotel, excellent service
Centrally located high standard hotel. Nothing to fault.
Reviewed September 05, 2014
10.0
Exceptional
Andreas from Denmark
Couple
Classic
Stayed 2 nights in August 2014
Best hotel, ever.”
The staff, the location and the interior of the hotel.
Very good, we were given a very Nice introduction by Sandra Sleglich. It gave a nice and professional vibe to the place. She knew a lot about the city and helped us a lot. The rooms were very nice and spacious and the hotel was beautiful.
Reviewed September 04, 2014
9.3
Exceptional
Samuel from Sweden
Solo traveler
Classic
Stayed 3 nights in August 2014
In The center ”
It's very local, ok design, friendly staff
Squas design is not world class, but ok. Friendly staff. Made The room perfectly cleaned.
Reviewed August 21, 2014