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Interior view, Swissôtel Chicago in Chicago (IL)
Classic King, Swissôtel Chicago in Chicago (IL)
Exterior view, Swissôtel Chicago in Chicago (IL)
Lobby, Swissôtel Chicago in Chicago (IL)
Fitness center, Swissôtel Chicago in Chicago (IL)
Swissôtel Chicago
Swissôtel Chicago

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8.5

Excellent

3,747 reviews

3,747 reviews

View7
Housekeeping5
Check in/Check Out1
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Aqua Tower
110 m
Lakeshore East Park
230 m
Heald Square Monument
240 m
River Esplanade
250 m
McDonalds Cycle Center
290 m
Popular landmarks
Millennium Park
520 m
Cloud Gate
550 m
The Art Institute of Chicago
870 m
The Magnificent Mile
940 m
360 Chicago Observation Deck
1.3 km
Closest landmarks
Lakeshore Fitness
180 m
Consulate of Canada
250 m
Prudential Plaza
280 m
Consulate of France
300 m
Chicago Opera Theater
340 m

Swissôtel Chicago

323 East Wacker Drive, Loop, Chicago (IL), United States, 60601 - See map

Strategically situated in Loop, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

390 meters to public transportation

Front desk [24-hour]

Airport transfer

Inside city center

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Pets allowed

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Chicago (IL) every 1 minutes on Agoda.com
Value for money8.1
Location rating9.2
Nearest airportMidway International Airport (MDW)
Distance to airport14.8 km

Rooms available at Swissôtel Chicago

Excellent
Room comfort & quality

8.3

Classic King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
RIVERVIEW 1 KING HEARING AND MOBILITY ACCESSIBLE TUB
...
  • Room size: 30 m²/323 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Premier Corner King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
LAKEVIEW 2 DOUBLE HEARING AND MOBILITY ACCESSIBLE TUB
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices
Lifestyle Suite View 1 King
...
  • Room size: 70 m²/753 ft²
  • Lake view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Executive Suite 1 King
...
  • Room size: 70 m²/753 ft²
  • Lake view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Lifestyle Suite 1 King
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Pinnacle Lakeview 1 King - Higher Floor
...
  • Room size: 33 m²/355 ft²
  • Lake view
  • 1 king bed
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Classic Riverview 2 Double
...
  • Room size: 30 m²/323 ft²
  • River view
  • 2 double beds
Enter dates to see prices
Premier View Corner 1 King
...
  • Room size: 39 m²/420 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Swissôtel Chicago have bars on-site?

Experience your holiday retreat the finest way with a beverage in your hand at Swissôtel Chicago's bar accessible right in front of your doorstep for whenever you need a sip or two.

What kinds of entertainment are available at Swissôtel Chicago?

Swissôtel Chicago features billiards while you remain at this property, offering visitors with entertainment value throughout your remain here.

What is the average travel time to the nearest airport from Swissôtel Chicago?

The average travel time to get from Swissôtel Chicago to the airport is 45 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

What bars are close by Swissôtel Chicago?

While residing at Swissôtel Chicago, delight in your evening or night out at Signature Lounge, Blue Frog Bar & Grill, and Clark Street Ale House to make the most out of your nightlife.

What public parks are within range of Swissôtel Chicago?

While lodging at Swissôtel Chicago, cherish your early morning or evening wander at nearby park which include The Swimming Hole, Dog Park, and Jane M. Byrne Plaza.

What is Swissôtel Chicago pet policy?

Swissôtel Chicago's pet policy states that the weight/size limit is 25 lbs and the number of pets allowed per room is 1. In addition, the deposit required for pets is 250 USD per stay. Please contact the property for more information regarding pet policy.

When was Swissôtel Chicago built?

Swissôtel Chicago was built in 1980.

At what time of the year is Swissôtel Chicago most popular?

Swissôtel Chicago's most popular month where verified tourists have stayed the most is in October.

What is the typical rating that past Solo travelers' have given to Swissôtel Chicago?

Past solo travelers that have stayed at this property have given Swissôtel Chicago an average rating of 8.5. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Swissôtel Chicago?

Verified couple travelers that have stayed at this property have given Swissôtel Chicago an average rating of 8.5. You can look up on more specific customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What dining places are close by Swissôtel Chicago?

Swissôtel Chicago’s local neighborhood is Loop which includes popular restaurants such as Andy's Jazz Club, Shaw’s Crab House, and Star of Siam.

What is the closest airport to Swissôtel Chicago?

The closest airport to Swissôtel Chicago is Southwest Michigan Regional Airport, 102.0 km away.

What people love about Swissôtel Chicago

  • 10

    Exceptional
    Spaciousness

    "Our room had the best view and was very spacious and clean."

    Michal

    |

    August 2, 2022

  • 10

    Exceptional
    Staff 

    "Wonderful hotel, great service from check-in to great clean rooms."

    Susanna

    |

    July 2, 2022

  • 7.2

    Very good
    Location

    "The location and Lakeview from our room was really nice too."

    Doua

    |

    September 4, 2022

Overall rating:

8.5

Excellent
3,747 reviews
Cleanliness
8.9
Facilities
8.3
Location
9.2
Read all reviews >
What travelers say they love:
Beautiful hotel
Dee from United States
Group
More about Swissôtel Chicago

More about Swissôtel Chicago

Swissôtel Chicago

Get the most from an urban escape in Chicago (IL) when you book a room at Swissôtel Chicago. Located right in the city center, Swissôtel Chicago saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Have a hassle-free trip while enjoying the services and amenities offered by Swissôtel Chicago. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace. Packing light is possible at Swissôtel Chicago thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Swissôtel Chicago from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at Swissôtel Chicago, with their exclusive service.
Recreational facilities at Swissôtel Chicago are designed for escape and relaxation. End your days in total relaxation with a visit to the massage, located right at the hotel. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Swissôtel Chicago is the perfect spot to explore Chicago (IL)'s fascinating cultural sights and attractions. An afternoon of browsing the works at The Art Institute of Chicago located 860 m away can familiarize you with the local art scene. Don't forget to stop by Cloud Gate located 540 m away, where everyone who visits Chicago (IL) wants to have their photo taken. Experience local culture through architecture at Skydeck Chicago - Willis Tower located 1.5 km away.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

View

4 mentions

Breakfast

2 mentions

Internet

2 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • German
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Massage
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • Cat-friendly
  • Check-in/out [express]
  • Dog-friendly
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Valet parking
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
The Palm
  • Cuisine: American, Italian, Steakhouse
  • Menu: Buffet

Location

323 East Wacker Drive, Loop, Chicago (IL), United States, 60601
Exceptional
Location

9.2

Airports
  • Midway International Airport (MDW)
    14.8 km
  • O'Hare International Airport (ORD)
    25.7 km
Public transportation
  • Millennium Station
    390 m
  • Randolph/Wabash Railway Station
    560 m
Hospital or clinic
  • Michigan Avenue Immediate/Primary Care (MAICOH)
    410 m
Shopping
  • Water Tower Place
    1.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Millennium Park
    520 m
  • Cloud Gate
    550 m
  • The Art Institute of Chicago
    870 m
  • The Magnificent Mile
    940 m
  • 360 Chicago Observation Deck
    1.3 km
  • Navy Pier
    1.4 km
  • Skydeck Chicago - Willis Tower
    1.6 km
  • Shedd Aquarium
    2.2 km
  • Wrigley Field
    7.4 km
  • Museum of Science and Industry
    11.2 km
Nearby landmarks
  • Aqua Tower
    110 m
  • Lakeshore Fitness
    180 m
  • Lakeshore East Park
    230 m
  • Heald Square Monument
    240 m
  • River Esplanade
    250 m
  • Consulate of Canada
    250 m
  • Prudential Plaza
    280 m
  • McDonalds Cycle Center
    290 m
  • Centennial Fountain and Water Arc
    300 m
  • Consulate of France
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-16 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 17 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • An additional charge will be required for use of the fitness.
  • Parking is available at an additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)27 USD
The property
  • Number of bars/lounges2
  • Number of floors41
  • Number of restaurants2
  • Number of rooms 661
  • Year property opened1980
  • Most recent renovation2009
Parking
  • Daily parking fee78 USD

Reviews of Swissôtel Chicago from real guests

Provided by verified guests of Agoda
8.3
Cleanliness8.9
Facilities8.3
Location9.2
Room comfort and quality8.3
Service8.5
Value for money8.1
High score for Chicago (IL)
Rating
9+ Exceptional (30)
8-9 Excellent (12)
7-8 Very Good (9)
6-7 Good (4)
<6 Below Expectation (10)
Time of the year
Mar - May (6)
Jun - Aug (30)
Sep - Nov (16)
Dec - Feb (13)

Show reviews that mention 

Showing 65 verified guest comments
1234
10.0
Exceptional
Susanna from United States
Couple
Classic King
Stayed 1 night in July 2022

Great Hotel!!!”

Wonderful hotel, great service from check-in to great clean rooms. Great bartenders. In all just a wonderful hotel, wonderful staff. Would definitely give it a 5 and recommend to everyone.

Reviewed July 03, 2022

See room deals

10.0
Exceptional
Michelle from United States
Solo traveler
Classic King
Stayed 1 night in October 2020

The view was amazing!!!”

The view was beautiful!!! Loved my room, the decor, big windows, comfy bed, great pressure in the shower. No complaints at all. The staff was amazing!!! Q and Joe at the front desk were the absolute best!!! I had trouble finding the place so I had to call a few times and Q was always so courteous and helpful and never made me feel like a bother. The whole staff was the best! I had such a great stay I booked it again for another night and will def be back when I'm in town.

Reviewed November 16, 2020

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10.0
Exceptional
Michal from United States
Couple
CLASSIC 1 KING HEARING AND MOBILITY ACCESSIBLE TUB
Stayed 3 nights in August 2022

Great option in Chicago ”

The location is amazing. Our room had the best view and was very spacious and clean.

Reviewed August 02, 2022

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10.0
Exceptional
Sean from United States
Couple
Classic King
Stayed 2 nights in December 2020

Great Getaway”

My girlfriend and I visited for our anniversary! My favorite thing was the location and the exclusive parking garage. It was right downtown so we didn’t have to worry about finding something to do or where to park! It was really cool being right in the midst of some of the nicest architecture I’ve seen! Everything was fancy and the in-hotel restaurant was delicious! Highly recommend to anyone visiting Chicago!

Reviewed January 02, 2021

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10.0
Exceptional
Dave from United States
Family with teens
Classic Double
Stayed 1 night in October 2021

Great Hotel”

We loved our stay at the Swisshotel. Very clean facility, friendly staff and most important for us this hotel is Pet Friendly. We will be back.

Reviewed November 01, 2021

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10.0
Exceptional
Jeana from United States
Family with young children
RIVERVIEW 1 KING HEARING AND MOBILITY ACCESSIBLE TUB
Stayed 3 nights in December 2021

Exceptional”

Very nice hotel….Location is closer to all attraction, plus the hotel has a perfect view to the river and the city☺️.

Reviewed December 31, 2021

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9.6
Exceptional
Meian from United States
Group
Classic Double
Stayed 4 nights in July 2021

Last Minute Booking”

Super accommodating stuff that allowed me to pay a little extra to check-in at 5am when I booked the hotel last minute at 3am. Hotel is beautiful and clean. Amazing location, super close to subways, financial district, and great view of the Chicago River.

Reviewed October 29, 2021

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10.0
Exceptional
c from United States
Group
Classic King
Stayed 2 nights in July 2022

Great hotel”

Just need too. Work with valet to get better service

Reviewed July 10, 2022

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10.0
Exceptional
Karen from United States
Family with teens
Classic Double
Stayed 2 nights in July 2021

Location ”

Perfect location so many things within walking distance

Reviewed July 31, 2021

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9.6
Exceptional
Cazandra from United States
Couple
Classic Lakeview King
Stayed 1 night in July 2022

Great location and services!”

Valet only, just an fyi

Reviewed July 09, 2022

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10.0
Exceptional
Cornell from United States
Couple
Classic King
Stayed 1 night in October 2021

Exceptional”

A very good choice

Reviewed October 17, 2021

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10.0
Exceptional
Dee from United States
Group
Classic King
Stayed 2 nights in July 2021

Exceptional”

Beautiful hotel

Reviewed August 02, 2021

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8.4
Excellent
vernon from United States
Couple
Classic Double
Stayed 1 night in December 2021

Amtrak 2021 Christmas”

After a long bus ride from Kansas City (due to freight train derailmnt) this was a nice room...

Reviewed December 29, 2021

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8.4
Excellent
virnieson from United States
Family with young children
Classic King
Stayed 1 night in October 2021

Excellent”

The only thing is, no toothpaste and i have to buy at CVS near by the hotel. But its ok not a big deal.

Reviewed October 24, 2021

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7.2
Very good
Doua from United States
Family with young children
LAKEVIEW 1 KING HEARING AND MOBILITY ACCESSIBLE TUB
Stayed 2 nights in September 2022

Could be improved”

Was disappointed there was no pool when it was advertised. Room could have been cleaner. Room wasn't cleaned during our stay. Restaurant prices for breakfast are super high given the quality and portions of the the food. We did get a good discounted price for the room so that made it all okay. The location and Lakeview from our room was really nice too. I like that they provided an umbrella in the room, it was super helpful

Reviewed September 05, 2022

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8.4
Excellent
Agus from United States
Solo traveler
Classic King
Stayed 1 night in November 2021

Staff”

Mr.san was very helpfull

Reviewed November 05, 2021

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6.8
Good
Jake from United States
Couple
Classic King
Stayed 1 night in August 2021

Good”

Swissotel provided us with a large, comfortable and well put together room with a great lake view, but for what we paid and compared to other nearby hotels they could have offered so much more. It really felt like this hotel was setup for business and not pleasure, with amenities definitely geared more towards working than relaxing. The location is close to the magnificent mile which is great or awkward depending on what you are doing. Chicago is a large place. Our room overlooked the rooftop pool of the near y ratissun, which was a bit of a tease.

Reviewed August 10, 2021

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7.6
Very good
Michael from United States
Couple
Classic King
Stayed 2 nights in October 2021

Under-staffed”

Great hotel, they just need more staff!

Reviewed October 19, 2021

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6.8
Good
Harmeet from United States
Couple
Classic King
Stayed 3 nights in October 2021

Swissotel Downtown Chicago”

Good location, nice views, right near Michigan Ave where all the action takes place but hotel itself lacks basic amenities for visitors to enjoy except health fitness center ! They are way expensive with their hotel room water bottles !! Buy your own drinking water before you go in the hotel , buy little bit of grocery from Mariano’s , local grocery store right behind the hotel and please visit Eggy’s for amazing breakfast and lunch options which is also behind the hotel , right next to Mariano’s !! Hotel itself with its restaurants is expensive for average guest for any dinning in options

Reviewed October 20, 2021

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7.2
Very good
Jayne from United States
Couple
Classic Double
Stayed 2 nights in August 2021

Very good”

Be aware of the 'Urban experience' daily fee that is added to your bill. It is not dissclosed in advance

Reviewed August 28, 2021

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1234
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