8.5
Excellent
/10
(1,929 reviews)See what guests said
See map
9.2

Exceptional

Location rating score

Exceptional location - 70 meters from city center
Popular neighborhood
Parking
Available
Popular landmarks
Kaiba Belgian Beer Bar 70 m
Zhang'ailing Former Home Changde Apartment 80 m
Sogo Shanghai Shopping Mall 100 m
Ocean Plaza 110 m
Jiuguang Department Store 140 m
JingAnSi BuXingJie 170 m
Jing'an Temple Metro Station 170 m
Consulate General of the Republic of Peru 190 m
Shanghai Kerry Center 190 m
Ibero-American fashion Square 230 m
Nearby landmarks
Former French Concession 2.44 km
Shanghai Museum (Shanghai Bowuguan) 2.73 km
Nanjing Lu (Nanjing Road) 3.33 km
Yu Garden (Yuyuan) 3.9 km
The Bund (Wai Tan) 4.48 km
Oriental Pearl Tower 5.28 km
Shanghai Tower 5.64 km
Shanghai World Financial Center 5.83 km
Shanghai Disneyland 22.41 km
Zhujiajiao Ancient Town 39.38 km
Swissotel Grand Shanghai

"Not far in a taxi from the French Concession and downtown, and I found it to be great value for how comfortable it was."

Marie - January 20, 2020
classic Swissotel Grand Shanghai
Lobby Swissotel Grand Shanghai
Lobby Swissotel Grand Shanghai
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Free Wi-Fi

Swissotel Grand Shanghai

No.1 Yu Yuan Road, Jing An Dist.,, Jing'an and SHA Railway Station, Shanghai, China, 200040 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 170 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Shanghai

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Shanghai are being booked every minute!
Value for money8.2
Distance to city center1 km
Location rating9.2
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport11.3 km

Rooms available at Swissotel Grand Shanghai

Excellent
Room comfort & quality
8.5
Premier
Premier
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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Executive Club
Executive Club
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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Swiss Advantage
Swiss Advantage
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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classic
classic
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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Executive Suite
Executive Suite
...
  • Room size: 35 m²/377 ft²
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 105 m²/1130 ft²
  • Non-smoking
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Selected Room
Selected Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
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Swiss Executive Room
Swiss Executive Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
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Swiss Business Room
Swiss Business Room
...
  • Room size: 35 m²/377 ft²
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Deluxe Room
Deluxe Room
...
  • Room size: 35 m²/377 ft²
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Frequently asked questions

What time is check-in and check-out at Swissotel Grand Shanghai?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swissotel Grand Shanghai?

Swissotel Grand Shanghai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Swissotel Grand Shanghai has a car park right on site for maximum convenience. Parking is available for a fee of 120 CNY per day.

What is the smoking policy at Swissotel Grand Shanghai?

Swissotel Grand Shanghai does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Swissotel Grand Shanghai

  • 8.0
    Very good

    "We've been staying here for the past years and until now it's still great."

    kristel

    |

    February 3, 2019

  • 9.6
    Exceptional
    Location

    "Nice rooms and you can't beat the location steps from Jing An Temple."

    Robert

    |

    November 7, 2019

  • 8.8
    Excellent
    Location

    "Great location (<1 min from Jing’an subway exit #"

    Colin

    |

    July 2, 2019

Property ranking|Compared to 2,673 Shanghai properties
See all rankings
Location score
9.2/10
Review score - United States
8.8/10
Room comfort score
8.5/10
Cleanliness score
8.8/10
Better than
98
%
of Shanghai properties
Better than
98
%
of Shanghai properties
Better than
97
%
of Shanghai properties
Better than
96
%
of Shanghai properties
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Overall rating:
8.5
Excellent
1,929 reviews
Cleanliness
8.8
Facilities
8.3
Location
9.2
Read all reviews >
What travelers say they love:
, friendly staff, and nice amenities - excellent gym and sau...
Colin from Hong Kong
Solo traveler
More about Swissotel Grand Shanghai

More about Swissotel Grand Shanghai

This 5-star hotel is located in the leading business district of Jing’an, right across City Plaza and Jing’an Temple, home to major commercial properties and shopping destinations. It is a 50-minute drive from the Pudong International Airport and just 20 minutes from Hongqiao Airport. Sightseeing is recommended for first-time visitors, with scenic historical and cultural sites nearby, including the Shanghai Museum, Shanghai Art Museum, Shanghai Grand Theater, People's Square, and East Nanjing Road. Guests can make a stop at Xintiandi, an entertainment center filled with appealing restaurants, boutiques, and bars. Swissotel Grand Shanghai offers convenient services for business travelers with their conference and banquet venues, ideal for conducting board meetings and seminars. On-site cafes and restaurants include the Chinese restaurant serving regional specialties and The Flow's delicious scones and afternoon tea. A hotel with high standard services to ensure guests a smooth stay is what you get at Swissotel Grand Shanghai.

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Most talked about facilities

Housekeeping
39 mentions
Breakfast
31 mentions
Food & Dining
22 mentions
Internet
19 mentions

What they offer

8.0
Very good
Staff 

"the staff, especially this one guy at the concierge were ext..."

kristel

|

February 3, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Restaurants on site

瑞绯阁
Cuisine:Asian, European, International
Menu:Buffet, A-la-carte
圆苑
Cuisine:Chinese, Cantonese
Menu:Buffet

Nearby restaurants

Chinese cuisine
Chinese cuisine
ShangHaiRen Jia (HangZhan)
70 m Chinese
ShangHaiRen Jia (NanJing West Road)
70 m Chinese
Jiao Xiang HuiYing GanGuo ZhiZao (Wan HangDu Road)
330 m Chinese
American cuisine
American cuisine
The 1515 West, Chophouse & Bar
330 m American, Bar, European
Beef & Liberty ( Shanghai Centre ) Burgers
440 m American
KFC (BeiJing West Road)
480 m American, Chinese, Fast food
Asian cuisine
Asian cuisine
Tsuru
330 m Asian, Japanese, Sushi
Cafe Liang
330 m Asian, Cafe, Chinese
Summer Palace
330 m Asian, Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Swissotel Grand Shanghai from real guests

Overall rating
8.5
Excellent
From 1929 reviews
9.3Location
8.8Cleanliness
8.5Room comfort and quality
Agoda Reviews (1142)Booking.com Reviews (787)
Rating via Agoda8.5
/
10
Cleanliness8.8
Facilities8.3
Location9.2
Room comfort and quality8.5
Service8.4
Value for money8.2
High score for Shanghai
Rating
9+ Exceptional (201)
8-9 Excellent (186)
7-8 Very Good (170)
6-7 Good (46)
<6 Below Expectation (30)
Time of the year
Mar - May (166)
Jun - Aug (157)
Sep - Nov (165)
Dec - Feb (145)
Don't miss out!Properties in Shanghai are being booked every minute!
All guests (1142)
All room types
All languages

Show reviews that mention 

Showing 633 verified guest comments
12345
8.8
Excellent
Cheryl from Singapore
Solo traveler
classic
Stayed 5 nights in January 2017

Great location, spacious rooms, hotel of choice”

Swissotel Grand Shanghai in the Jing An area of Shanghai is my hotel of choice whenever I'm in the city. It is located about a 45min drive from Pudong International Airport (which is far away from most of the central part of the city) but to get to the Bund area or the CBD of Lujiazui, it is only a mere few train stops away from the Jing An station on Metro Line 7. The hotel is located above the Jiu Guang mall so there is no shortage of food, restaurant and conveniences. There's a fairly new shopping centre across the road and the Nanjing East/West and Walking streets are either within walking distance or a train ride away. I've been upgraded to a Swiss Advantage room on a previous stay and that comes with the perks of free breakfast as well as the use of the business center with free morning and afternoon tea facilities. A perfect supplement to my trip and no complaints here. Swissotel Grand Shanghai has been my hotel of choice for the last few years now and I will continue to stay there whenever I visit Shanghai.

Reviewed May 22, 2017
8.0
Excellent
Cheryl from Singapore
Solo traveler
Premier
Stayed 6 nights in January 2014

Conveniently located, comfy & a great stay!”

Location, Cleanliness, Helpful & courteous staff

stayed 6 nights at the Swissotel Grand Shanghai in January 2014 and I have nothing but praise for the hotel. Having previously lived in Shanghai for up to 3 months each year, I knew the area well, which is partly why I picked the Swissotel Grand Shanghai in the Jing An district. The Jing An area is centrally located and connects to the main CBD via Metro Line 2. The hotel itself is located next to the Jiu Guang shopping mall and Metro Line 2 is at the basement, which makes it easy to get from the hotel to anywhere really! The shopping districts of West Nanjing Road is also located within walking distance to the hotel so you are never short of shops or restaurants. If you don't feel like traversing the whole of the West Nanjing Road shopping strip, you can take the metro one station away. The hotel is located in Puxi so give yourself at least 45mins to get to/from Pudong International Airport. In heavy Shanghai traffic, that can end up being 1hr+! I didn't have any meals at the hotel but there is a wide selection of restaurants and a steakhouse as well, which I think will be worth having a look at. The cleaning staff is polite and friendly and likewise for the concierge/front desk staff who were only too happy to help when I rang up to get extra room supplies or to fix a faulty lightbulb for the desk lamp.

Reviewed February 09, 2014
9.0
Exceptional
Christine from Australia
Couple
classic
Stayed 4 nights in October 2012

Great location”

Location

the swissotel grand was perfect for our 4 nights in shanghai, the rooms were immaculate, spacious enough for needs. service was excellent. there was always someone available who spoke english. buffet breakfast was excellent with a large range of choices including a chef station for freshly cooked eggs of your choice, pancakes, noodles. location was just perfect and easy walking distance to nanjing road for shopping. if you do not feel like walking the taxis are so cheap ¥ (approx aus$). in the area there is a variety of food choices our favourite was grandma's kitchen around the corner from yuan road and a food hall downstairs in the gucci building on nanjing road which had a choice foods plus it was very clean. thoroughly enjoyed our stay highly recommended and would stay again.

Reviewed October 21, 2012
9.2
Exceptional
Marlon from Canada
Couple
classic
Stayed 2 nights in April 2016

Exceptional Service, Good Value for Money”

The rooms were large, comfortable, and well equipped. Previously stayed at the Peninsula Shanghai. While our room at the Swissotel Grand is not as large, luxurious or well appointed, it was still well appointed for only a third of the price of the Peninsula. What impressed me the most is the service however as I felt they gave a more personal touch and was more attentive to us than the staff was at the Peninsula. The hotel offers excellent value for money and is not lacking in any aspect. I highly recommend it.

Reviewed April 13, 2016
9.6
Exceptional
Arthur from United States
Couple
classic
Stayed 5 nights in September 2019

Great location”

I didn't get to see or use the pool since it was undergoing a month long maintenance. I really wanted to try to the pool. Gym facilities are modern and sufficient offer a large number of cardio equipment and modern, good weights machines. The rooms are excellent, very clean, huge bathrooms, and plenty of amenities (free water, free instant coffee, fridge, iron, house coats, etc.). The light switch set up is a little weird, but that's the only fault I can give the rooms. They were very well done. The lobby is big, and impressive (which is a nice environmental touch, but not critical to the stay). Location near Jing'an temple is perfect - near a major and convenient public transit hub that get's you all over Shanghai and is on the direct line to either airport. Great coffee shop just out the front entrance with a cozy library feel. Near major shopping and food.

Reviewed October 22, 2019
9.0
Exceptional
Pierre from France
Business traveler
classic
Stayed 2 nights in December 2014

Great hotel”

Great location, cleanliness and comfort

My stay at the Swissotel Grand Shanghai was great, I really like this hotel. It is very well located near Jin An Temple. Many good restaurants and shopping stores around the hotel. The hotel is very clean and very confortable.

Reviewed December 12, 2014
8.7
Excellent
Pablo from Australia
Couple
classic
Stayed 2 nights in August 2009

Modern spacious rooms, value for money”

Rooms are big, modern. Great value for money compared to all other hotels in Jing An area. Hotel is located in a great central area.
booked a room through agoda that was 'inclusive of breakfast', but when we checked in we were told it was only for 1 person. obviously swissotel should fix this and make it inclusive breakfast for 2 ppl.

This is the 2nd visit to shanghai and 2nd time we have stayed at swissotel. having tried a few other hotels in shanghai, all our future visits we will stay at swissotel. no other hotel as new or modern or centrally located is priced as well as swissotel. staff are english speaking an helpful. we asked for a free room upgrade and received it.

Reviewed September 02, 2009
9.3
Exceptional
Pierre from France
Business traveler
classic
Stayed 3 nights in August 2014

Excellent hotel”

Confortable room, nice location and great food

My stay at Swissotel Grand Shanghai was great, I really love to stay there. This hotel is perfect for business travelers, as well as tourists. The hotel is well located, close to Jin An Temple. I strongly recommend you this hotel.

Reviewed August 28, 2014
10.0
Exceptional
Mel from United States
Couple
classic
Stayed 6 nights in December 2009

Dream stay at Swissotel”

Excellent staff; beautiful rooms; great views; great meals
Nothing - there are no cons

Our stay at Swissotel Shanghai was wonderful. It was convenient to downtown and shopping. Just 3 train stops (10 min) from peoples square and 15 min from the Bund. The staff is great. From the executive lounge manager and his staff to the concierge. The room was perfect; the bed very comfortable andseize of the room more than adequite. The executive lounge package was well worth the additional charge. Tea and cocktails were wonderful after a long dayof sightseeing and shopping. The entire hotel staff were there to please the guest and they fullfiled that goal. We'll be back in time for the world expo.

Reviewed January 04, 2010
9.0
Exceptional
Claudia from Malaysia
Business traveler
Premier
Stayed 2 nights in September 2012

Lovely Room”

Big room and good furnishing

This was my first time staying in Swissotel in Shanghai. I lived in Premier King room and its room rate is reasonable for a five stars hotel. Good standard! I like the room and its design. The executive package for lodge and wifi are good. we managed to get two hours late check-out from a friendly staff we met on the first night. Overall, I am happy with the hotel and will return to the hotel. Chocolate cake served in the restaurant at the ground floor was delicious. Lovely! Will recommend to friends and colleagues.

Reviewed September 28, 2012
10.0
Exceptional
Cherry from United States
Solo traveler
classic
Stayed 1 night in May 2012

Swiss hospitality in Shanghai”

Near shopping mall, sub way and restaurants

i enjoyed my stay at swissotel. has a nice view of shanghai skyscrapers. very central and convenient location. near public transit, people's square, bund, nanjing road, temples, shanghai museum and garden. very night they do a turn down service with swiss chocolates and a note of wethaer forecast for the next day.the staff are very helpful and friendly. i would recommend to stay in this hotel when visiting shanghai.

Reviewed May 24, 2012
10.0
Exceptional
Justin from United States
Family with young children
classic
Stayed 4 nights in September 2017

Best location, amazing facility, best value ”

We recently stayed here for four nights with our 2 yo son. Really beautiful facility with clean rooms. Beds were comfortable, showers were excellent with strong water pressure. Many thoughtful free amenities. The hot tubs/suana/steam rooms were excellent to use after a long trip. Our son had a great time at the pool. Everything was very clean. Food via room service was decent but expect to pay much more including traveler tax. The location could not be better. There is a family mart just across the hotel to grab water/snacks on your way out. Three large shopping malls just steps away with luxury brands like tiffany and gucci. Jin ang temple just at the back of hotel and few steps to the subway (line2). Breakfast buffet is about 40$ /person, has complete western style (omelette station, sausage, bacon, oatmeal, yogurt, cereal) and chinese style (simple dimsum, noodle station, porridge). Breakfast was just okay. Friendly staff. Mostly foreigners. Everyone spoke english. Did not see very many families but staff were all very accommodating and friendly to our 2 year old. This is our favorite hotel so far in shanghai and will plan to come back next visit.

Reviewed September 30, 2017
8.7
Excellent
Dennis from United States
Business traveler
classic
Stayed 1 night in February 2014

Excellent Hotel”

The staff, the service, and the ambience

My stay at the Swissotel Grand Shanghai was fantastic. The staff was exceptional, and very accommodating. The room was very clean, and the decor was fantastic. I would definitely recommend this hotel to other business travelers.

Reviewed August 14, 2014
9.2
Exceptional
Laurent from United States
Business traveler
classic
Stayed 3 nights in January 2018

Great Stay at Swissotel”

If you are able to book the Swissotel in advance, the value for money is excellent. Superbe location right next to 2 subway lines, great facilities - sauna, steam room and Jacuzzi were much appreciated with the cold snowy Shanghai weather. Will definitely consider this hotel for my next visit in Shanghai

Reviewed January 29, 2018
9.3
Exceptional
Patrick from United States
Couple
classic
Stayed 1 night in July 2009

Pleasant Stay”

Good location to shopping and near subway
None

Front desk and staff spoke excellent English and were very courteous and accomodating throughout the whole stay. The room was very nice and clean. We appreciated the the various amenities that were included. We make frequent trips to Shanghai and have stayed at various hotels, we would rate the Swissotel as one of the best. We will most definitely return and stay here again.

Reviewed July 08, 2009
9.0
Exceptional
See from Singapore
Solo traveler
classic
Stayed 2 nights in June 2012

Friendly and helpful staff with a ready smile.”

Great locations within walking distance to nearby shopping malls and eateries. Easily accessible to major place of interest and pubs at xin tian di and the bunds.

I arrived on the 27th June and weather was good, hovering around 20 to 24 range. The hotel is near major shopping malls and the Nanjing Xi Lu which makes shopping a breeze. A taxi ride from the hotel to the popular stretch of the Nanjing Xi Lu costs no more than 30 yuan and shops like H&M, Uniglo, Addidas and etc were offering discount and sales. I had a leisurely great stay in Shanghai at Swissotel surrounded with good food and shopping locations.

Reviewed July 10, 2012
9.0
Exceptional
Sakina from India
Business traveler
classic
Stayed 2 nights in July 2011

Great experience!”

Location, English speaking staff

has all the characteristic trademarks of the swissotel brand - european decor, great service, very friendly and knowledgeable staff, an ability to speak better english than many other hotels in that range in shanghai ... the food was disappointing though. the room service menu is rather limited and the buffet spread each day left much to be desired.

Reviewed October 11, 2011
10.0
Exceptional
Mohammad from Australia
Solo traveler
classic
Stayed 4 nights in June 2011

great service ”

every thing about this hotel is great

i really enjoyed staying at this hotel. very professional and well presented. great location and easy acces to public tranport. the breakfast was outstanding and the bar was fantastic.the staff are very helpful and always there for you. i will deffinitly stay at the swissotel on my next trip to shanghai

Reviewed July 11, 2011
8.7
Excellent
David from France
Business traveler
classic
Stayed 3 nights in September 2012

Safe, clean and excellent service”

Very good location, big romms

Swissotel is to my taste one of the better hotels in Shanghai. Perfect location in Shanghai downtown, helpful staff, speaking pretty good english. Rooms are big, clean and fresh. Check in and check out fast and efficient. Best hotel I tried in Shanghai for sure

Reviewed September 21, 2012
9.7
Exceptional
Ellen from United States
Solo traveler
classic
Stayed 1 night in December 2015

Super convenient location with great staff”

Being able to speak English when we had a few issues, the location is perfect, the beds were so comfortable!

A friend and I stayed here for its proximity to a venue we were visiting. It is perfectly positioned for shopping, dining or visiting the Jing'an Temple. The room was very nice with comfortable beds and some of the most effective blackout curtains I've ever encountered. Our toilet kept running, but they were able to fix that after 2 attempts. We had dinner in their 2nd floor restaurant because I wanted authentic Swiss fondue. The salads we ordered were excellent, but the bar service took longer than it should have. The fondue also was not particularly tasty and I was disappointed that they didn't have fondue forks. When I returned home, I realised that I had left a pair of trousers in the room, so I called the hotel to see what could be done. Two days later, my clothes were mailed to me! Thank you so much!! I will definitely stay here again!

Reviewed December 19, 2015
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