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8.8

Excellent
/10
(6,362 reviews)See what guests said
Housekeeping26
Shops13
Breakfast9
See map

9.2

Exceptional

Location rating score

Exceptional location - 70 meters from city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Zhang'ailing Former Home Changde Apartment

80 m

Sogo Shanghai Shopping Mall

100 m

Ocean Plaza

110 m

Jiuguang Department Store

140 m

JingAnSi BuXingJie

170 m

Popular landmarks
Former French Concession

2.4 km

Shanghai Museum (Shanghai Bowuguan)

2.7 km

Nanjing Lu (Nanjing Road)

3.3 km

Yu Garden (Yuyuan)

3.9 km

The Bund (Wai Tan)

4.5 km

Closest landmarks
Kaiba Belgian Beer Bar

70 m

Consulate General of the Republic of Peru

190 m

Shanghai Kerry Center

190 m

Manifesto Bar

240 m

Consulate General of Canada

250 m

Swissotel Grand Shanghai

"This is a cost efficient central location hotel."

YUN - October 30, 2021
classic - Bed Swissotel Grand Shanghai
Bar/lounge Swissotel Grand Shanghai
Lobby Swissotel Grand Shanghai
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Swissotel Grand Shanghai

No.1 Yu Yuan Road, Jing An Dist.,, Jing'an and SHA Railway Station, Shanghai, China, 200040 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Jing'an and SHA Railway Station part of Shanghai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Bund (Wai Tan). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 170 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Shanghai

  • Free Wi-Fi in all rooms!

Value for money8.2
Distance to city center1 km
Location rating9.2
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport11.3 km

Rooms available at Swissotel Grand Shanghai

Excellent
Room comfort & quality

8.5

Premier
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
classic
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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Swiss Advantage
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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Executive Club
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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Executive Suite
...
  • Room size: 105 m²/1130 ft²
  • Shower and bathtub
  • 1 king bed
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Executive Room
...
  • Room size: 35 m²/377 ft²
  • 2 single beds or 1 queen be...
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Pinnacle Suite
...
  • Room size: 70 m²/753 ft²
  • Shower and bathtub
  • 1 king bed
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Executive Room-Two Beds
...
  • Room size: 35 m²/377 ft²
  • 2 single beds
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Executive Room-King Bed
...
  • Room size: 35 m²/377 ft²
  • 1 queen bed
Enter dates to see prices
Business Double Room
...
  • Room size: 35 m²/377 ft²
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Swissotel Grand Shanghai?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Swissotel Grand Shanghai?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swissotel Grand Shanghai?

Swissotel Grand Shanghai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Swissotel Grand Shanghai has a car park right on site for maximum convenience. Parking is available for a fee of 120 CNY per day.

Is breakfast offered at Swissotel Grand Shanghai?

Start your mornings right, with the continental and buffet breakfast options offered at Swissotel Grand Shanghai. Western breakfast is available for guests. There's an additional charge of 218 CNY for adults and 109 CNY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Swissotel Grand Shanghai?

Swissotel Grand Shanghai features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and western. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Swissotel Grand Shanghai?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Swissotel Grand Shanghai. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Swissotel Grand Shanghai?

On-site venues and convenient event services make Swissotel Grand Shanghai an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Swissotel Grand Shanghai?

Swissotel Grand Shanghai does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Swissotel Grand Shanghai?

Jing'an Temple Metro Station is the closest train, metro, or bus station, about 170 m away from Swissotel Grand Shanghai.

What restaurants are nearby Swissotel Grand Shanghai?

Restaurants including Co.Cheese Melt Bar, Sapar Uygur Restaurant and HongAn RuiShi Restaurant Rui Fei Ge are popular in Swissotel Grand Shanghai’s neighborhood which is known as Jing'an and SHA Railway Station.

What popular shopping places are close to Swissotel Grand Shanghai?

Located in the Jing'an and SHA Railway Station area, Swissotel Grand Shanghai is close to great shopping choices like Sogo Shanghai Shopping Mall, Ocean Plaza and Ibero-American fashion Square.

What are popular attractions near Swissotel Grand Shanghai?

Guests at Swissotel Grand Shanghai can easily visit Jade Buddha Temple, Jing'an Temple and M50 Creative Park located in the Jing'an and SHA Railway Station area.

What popular natural sightseeing spots are close to Swissotel Grand Shanghai?

Swissotel Grand Shanghai is located in the Jing'an and SHA Railway Station area, which is famous for natural sightseeing destinations such as Bubbling Well Lane and Zhabei Park.

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Explore the neighborhood

What people love about Swissotel Grand Shanghai

  • 8.8

    Excellent
    Location

    "This is a cost efficient central location hotel."

    YUN

    |

    October 30, 2021

  • 8.8

    Excellent

    "it turned out they were doing remolding and I was given a newly remodeled room which was great"

    YUN

    |

    October 30, 2021

  • 10

    Exceptional

    "I will stay there again."

    Rene

    |

    January 5, 2021

Property ranking|Compared to 812 Shanghai properties
See all rankings
Room comfort score
8.5/10
Location score
9.2/10
Cleanliness score
8.8/10
Service score
8.4/10
Better than
96
%
of Shanghai properties
Better than
95
%
of Shanghai properties
Better than
93
%
of Shanghai properties
Better than
90
%
of Shanghai properties
Overall rating:

8.8

Excellent
6,362 reviews
Cleanliness
8.8
Facilities
8.3
Location
9.2
Read all reviews >
What travelers say they love:
The fitness and sauna/steam room area is spacious and super ...
Rene from China
Solo traveler
More about Swissotel Grand Shanghai

More about Swissotel Grand Shanghai

Swissotel Grand Shanghai

Wake up to the wonder of Shanghai with a stay at Swissotel Grand Shanghai, located only minutes from the heart of the city. Swissotel Grand Shanghai puts numerous activities at your fingertips, with its convenient location just 4.4 km from the The Bund (Wai Tan).
Swissotel Grand Shanghai provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with bottled water, a coffee or tea maker, instant tea and mini bar in some rooms.
Swissotel Grand Shanghai also provides a hair dryer, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Swissotel Grand Shanghai offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, hot tub, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Take some time to explore Shanghai. Pose in front of Oriental Pearl Tower located 5.2 km away, and you can always show your friends the time you went to Shanghai. Engage in the city's best art at Shanghai Museum (Shanghai Bowuguan) located 2.7 km away, where you can learn about the local art scene and buy original works.


Reasons to stay here

This hotel's food and dining score higher than 97% of accommodations in the city.
This hotel scores higher than 95% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

39 mentions

Breakfast

31 mentions

Food & Dining

22 mentions

Internet

19 mentions

Languages spoken

  • English
  • Chinese [Mandarin]

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Swimming pool [kids]

Access

  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Daily newspaper
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Separate shower/bathtub
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

瑞绯阁

  • Cuisine: Asian, European, International
  • Menu: Buffet, A-la-carte

圆苑

  • Cuisine: Chinese, Cantonese
  • Menu: Buffet
Location
No.1 Yu Yuan Road, Jing An Dist.,, Jing'an and SHA Railway Station, Shanghai, China, 200040
Exceptional
Location

9.2

Airports

  • Shanghai Hongqiao International Airport (SHA)
    11.3 km 29 min drive
  • Shanghai Pudong International Airport (PVG)
    35.5 km 50 min drive

Public transportation

  • Jing'an Temple Metro Station
    170 m
  • Changshu Road Metro Station
    1.3 km

Hospital or clinic

  • Shanghai First Maternity and Child Hygiene (Puxi)
    630 m

Shopping

  • South Bund Soft Spinning Material Market
    5.2 km

Convenience store

  • Family Mart
    910 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Former French Concession
    2.4 km
  • Shanghai Museum (Shanghai Bowuguan)
    2.7 km
  • Nanjing Lu (Nanjing Road)
    3.3 km
  • Yu Garden (Yuyuan)
    3.9 km
  • The Bund (Wai Tan)
    4.5 km
  • Oriental Pearl Tower
    5.3 km
  • Shanghai Tower
    5.6 km
  • Shanghai World Financial Center
    5.8 km
  • Shanghai Disneyland
    22.4 km
  • Zhujiajiao Ancient Town
    39.4 km

Nearby landmarks

  • Kaiba Belgian Beer Bar
    70 m
  • Zhang'ailing Former Home Changde Apartment
    80 m
  • Sogo Shanghai Shopping Mall
    100 m
  • Ocean Plaza
    110 m
  • Jiuguang Department Store
    140 m
  • JingAnSi BuXingJie
    170 m
  • Jing'an Temple Metro Station
    170 m
  • Consulate General of the Republic of Peru
    190 m
  • Shanghai Kerry Center
    190 m
  • Ibero-American fashion Square
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Rates for the Shanghai Family Time package is inclusive of bugger breakfast and dinner for 2 adults and 2 children under 12 years old. Please provide the children's name, gender and age upon reservation.
  • Rates for the Shopping Getaway package is inclusive of breakfast for 2, an afternoon tea set for 2 (not valid on departure date). Kindly contact the property for more details.
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • Underground car parking is available at an additional charge and subject to availability.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee800 CNY
  • Distance from city center1 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)218 CNY
  • Daily Internet/Wi-Fi fee0 CNY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors29
  • Number of restaurants2
  • Number of rooms 467
  • Room voltage220

Parking

  • Daily parking fee120 CNY
Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Starting from June 1, 2019, our Spa and massage services will temporarily not be available due to necessary maintenance works.

The use of swimming pool at the accommodation is available.

From January 4, 2022 to February 28, 2022, Executive Club Lounge will be temporarily closed.

You may enjoy breakfast at Café Swiss, located on Level 2, and Afternoon Tea Refreshments and Evening Drinks are available at Flow Lounge & Bar, located on Level 1

Restaurant dine-in service is currently suspended until further notice.

Executive Club Lounge on the 27th floor is temporarily closed. Dining and executive lounge arrangements are subject to the actual situation of the hotel.

Reviews of Swissotel Grand Shanghai from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.8
Facilities8.3
Location9.2
Room comfort and quality8.5
Service8.4
Value for money8.2
High score for Shanghai
Rating
9+ Exceptional (201)
8-9 Excellent (187)
7-8 Very Good (170)
6-7 Good (47)
<6 Below Expectation (30)
Time of the year
Mar - May (166)
Jun - Aug (157)
Sep - Nov (167)
Dec - Feb (145)
All guests (1,148)
All room types
All languages

Show reviews that mention 

Showing 635 verified guest comments
12345
8.8
Excellent
Cheryl from Singapore
Solo traveler
classic
Stayed 5 nights in January 2017

Great location, spacious rooms, hotel of choice”

Swissotel Grand Shanghai in the Jing An area of Shanghai is my hotel of choice whenever I'm in the city. It is located about a 45min drive from Pudong International Airport (which is far away from most of the central part of the city) but to get to the Bund area or the CBD of Lujiazui, it is only a mere few train stops away from the Jing An station on Metro Line 7. The hotel is located above the Jiu Guang mall so there is no shortage of food, restaurant and conveniences. There's a fairly new shopping centre across the road and the Nanjing East/West and Walking streets are either within walking distance or a train ride away. I've been upgraded to a Swiss Advantage room on a previous stay and that comes with the perks of free breakfast as well as the use of the business center with free morning and afternoon tea facilities. A perfect supplement to my trip and no complaints here. Swissotel Grand Shanghai has been my hotel of choice for the last few years now and I will continue to stay there whenever I visit Shanghai.

Reviewed May 22, 2017

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8.0
Excellent
Cheryl from Singapore
Solo traveler
Premier
Stayed 6 nights in January 2014

Conveniently located, comfy & a great stay!”

Location, Cleanliness, Helpful & courteous staff

stayed 6 nights at the Swissotel Grand Shanghai in January 2014 and I have nothing but praise for the hotel. Having previously lived in Shanghai for up to 3 months each year, I knew the area well, which is partly why I picked the Swissotel Grand Shanghai in the Jing An district. The Jing An area is centrally located and connects to the main CBD via Metro Line 2. The hotel itself is located next to the Jiu Guang shopping mall and Metro Line 2 is at the basement, which makes it easy to get from the hotel to anywhere really! The shopping districts of West Nanjing Road is also located within walking distance to the hotel so you are never short of shops or restaurants. If you don't feel like traversing the whole of the West Nanjing Road shopping strip, you can take the metro one station away. The hotel is located in Puxi so give yourself at least 45mins to get to/from Pudong International Airport. In heavy Shanghai traffic, that can end up being 1hr+! I didn't have any meals at the hotel but there is a wide selection of restaurants and a steakhouse as well, which I think will be worth having a look at. The cleaning staff is polite and friendly and likewise for the concierge/front desk staff who were only too happy to help when I rang up to get extra room supplies or to fix a faulty lightbulb for the desk lamp.

Reviewed February 09, 2014

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9.0
Exceptional
Christine from Australia
Couple
classic
Stayed 4 nights in October 2012

Great location”

Location

the swissotel grand was perfect for our 4 nights in shanghai, the rooms were immaculate, spacious enough for needs. service was excellent. there was always someone available who spoke english. buffet breakfast was excellent with a large range of choices including a chef station for freshly cooked eggs of your choice, pancakes, noodles. location was just perfect and easy walking distance to nanjing road for shopping. if you do not feel like walking the taxis are so cheap ¥ (approx aus$). in the area there is a variety of food choices our favourite was grandma's kitchen around the corner from yuan road and a food hall downstairs in the gucci building on nanjing road which had a choice foods plus it was very clean. thoroughly enjoyed our stay highly recommended and would stay again.

Reviewed October 21, 2012

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9.2
Exceptional
Marlon from Canada
Couple
classic
Stayed 2 nights in April 2016

Exceptional Service, Good Value for Money”

The rooms were large, comfortable, and well equipped. Previously stayed at the Peninsula Shanghai. While our room at the Swissotel Grand is not as large, luxurious or well appointed, it was still well appointed for only a third of the price of the Peninsula. What impressed me the most is the service however as I felt they gave a more personal touch and was more attentive to us than the staff was at the Peninsula. The hotel offers excellent value for money and is not lacking in any aspect. I highly recommend it.

Reviewed April 13, 2016

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9.6
Exceptional
Arthur from United States
Couple
classic
Stayed 5 nights in September 2019

Great location”

I didn't get to see or use the pool since it was undergoing a month long maintenance. I really wanted to try to the pool. Gym facilities are modern and sufficient offer a large number of cardio equipment and modern, good weights machines. The rooms are excellent, very clean, huge bathrooms, and plenty of amenities (free water, free instant coffee, fridge, iron, house coats, etc.). The light switch set up is a little weird, but that's the only fault I can give the rooms. They were very well done. The lobby is big, and impressive (which is a nice environmental touch, but not critical to the stay). Location near Jing'an temple is perfect - near a major and convenient public transit hub that get's you all over Shanghai and is on the direct line to either airport. Great coffee shop just out the front entrance with a cozy library feel. Near major shopping and food.

Reviewed October 22, 2019

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9.0
Exceptional
Pierre from France
Business traveler
classic
Stayed 2 nights in December 2014

Great hotel”

Great location, cleanliness and comfort

My stay at the Swissotel Grand Shanghai was great, I really like this hotel. It is very well located near Jin An Temple. Many good restaurants and shopping stores around the hotel. The hotel is very clean and very confortable.

Reviewed December 12, 2014

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8.7
Excellent
Pablo from Australia
Couple
classic
Stayed 2 nights in August 2009

Modern spacious rooms, value for money”

Rooms are big, modern. Great value for money compared to all other hotels in Jing An area. Hotel is located in a great central area.
booked a room through agoda that was 'inclusive of breakfast', but when we checked in we were told it was only for 1 person. obviously swissotel should fix this and make it inclusive breakfast for 2 ppl.

This is the 2nd visit to shanghai and 2nd time we have stayed at swissotel. having tried a few other hotels in shanghai, all our future visits we will stay at swissotel. no other hotel as new or modern or centrally located is priced as well as swissotel. staff are english speaking an helpful. we asked for a free room upgrade and received it.

Reviewed September 02, 2009

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9.3
Exceptional
Pierre from France
Business traveler
classic
Stayed 3 nights in August 2014

Excellent hotel”

Confortable room, nice location and great food

My stay at Swissotel Grand Shanghai was great, I really love to stay there. This hotel is perfect for business travelers, as well as tourists. The hotel is well located, close to Jin An Temple. I strongly recommend you this hotel.

Reviewed August 28, 2014

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10.0
Exceptional
Mel from United States
Couple
classic
Stayed 6 nights in December 2009

Dream stay at Swissotel”

Excellent staff; beautiful rooms; great views; great meals
Nothing - there are no cons

Our stay at Swissotel Shanghai was wonderful. It was convenient to downtown and shopping. Just 3 train stops (10 min) from peoples square and 15 min from the Bund. The staff is great. From the executive lounge manager and his staff to the concierge. The room was perfect; the bed very comfortable andseize of the room more than adequite. The executive lounge package was well worth the additional charge. Tea and cocktails were wonderful after a long dayof sightseeing and shopping. The entire hotel staff were there to please the guest and they fullfiled that goal. We'll be back in time for the world expo.

Reviewed January 04, 2010

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9.0
Exceptional
Claudia from Malaysia
Business traveler
Premier
Stayed 2 nights in September 2012

Lovely Room”

Big room and good furnishing

This was my first time staying in Swissotel in Shanghai. I lived in Premier King room and its room rate is reasonable for a five stars hotel. Good standard! I like the room and its design. The executive package for lodge and wifi are good. we managed to get two hours late check-out from a friendly staff we met on the first night. Overall, I am happy with the hotel and will return to the hotel. Chocolate cake served in the restaurant at the ground floor was delicious. Lovely! Will recommend to friends and colleagues.

Reviewed September 28, 2012

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10.0
Exceptional
Cherry from United States
Solo traveler
classic
Stayed 1 night in May 2012

Swiss hospitality in Shanghai”

Near shopping mall, sub way and restaurants

i enjoyed my stay at swissotel. has a nice view of shanghai skyscrapers. very central and convenient location. near public transit, people's square, bund, nanjing road, temples, shanghai museum and garden. very night they do a turn down service with swiss chocolates and a note of wethaer forecast for the next day.the staff are very helpful and friendly. i would recommend to stay in this hotel when visiting shanghai.

Reviewed May 24, 2012

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10.0
Exceptional
Justin from United States
Family with young children
classic
Stayed 4 nights in September 2017

Best location, amazing facility, best value ”

We recently stayed here for four nights with our 2 yo son. Really beautiful facility with clean rooms. Beds were comfortable, showers were excellent with strong water pressure. Many thoughtful free amenities. The hot tubs/suana/steam rooms were excellent to use after a long trip. Our son had a great time at the pool. Everything was very clean. Food via room service was decent but expect to pay much more including traveler tax. The location could not be better. There is a family mart just across the hotel to grab water/snacks on your way out. Three large shopping malls just steps away with luxury brands like tiffany and gucci. Jin ang temple just at the back of hotel and few steps to the subway (line2). Breakfast buffet is about 40$ /person, has complete western style (omelette station, sausage, bacon, oatmeal, yogurt, cereal) and chinese style (simple dimsum, noodle station, porridge). Breakfast was just okay. Friendly staff. Mostly foreigners. Everyone spoke english. Did not see very many families but staff were all very accommodating and friendly to our 2 year old. This is our favorite hotel so far in shanghai and will plan to come back next visit.

Reviewed September 30, 2017

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8.7
Excellent
Dennis from United States
Business traveler
classic
Stayed 1 night in February 2014

Excellent Hotel”

The staff, the service, and the ambience

My stay at the Swissotel Grand Shanghai was fantastic. The staff was exceptional, and very accommodating. The room was very clean, and the decor was fantastic. I would definitely recommend this hotel to other business travelers.

Reviewed August 14, 2014

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9.2
Exceptional
Laurent from United States
Business traveler
classic
Stayed 3 nights in January 2018

Great Stay at Swissotel”

If you are able to book the Swissotel in advance, the value for money is excellent. Superbe location right next to 2 subway lines, great facilities - sauna, steam room and Jacuzzi were much appreciated with the cold snowy Shanghai weather. Will definitely consider this hotel for my next visit in Shanghai

Reviewed January 29, 2018

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9.3
Exceptional
Patrick from United States
Couple
classic
Stayed 1 night in July 2009

Pleasant Stay”

Good location to shopping and near subway
None

Front desk and staff spoke excellent English and were very courteous and accomodating throughout the whole stay. The room was very nice and clean. We appreciated the the various amenities that were included. We make frequent trips to Shanghai and have stayed at various hotels, we would rate the Swissotel as one of the best. We will most definitely return and stay here again.

Reviewed July 08, 2009

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9.0
Exceptional
See from Singapore
Solo traveler
classic
Stayed 2 nights in June 2012

Friendly and helpful staff with a ready smile.”

Great locations within walking distance to nearby shopping malls and eateries. Easily accessible to major place of interest and pubs at xin tian di and the bunds.

I arrived on the 27th June and weather was good, hovering around 20 to 24 range. The hotel is near major shopping malls and the Nanjing Xi Lu which makes shopping a breeze. A taxi ride from the hotel to the popular stretch of the Nanjing Xi Lu costs no more than 30 yuan and shops like H&M, Uniglo, Addidas and etc were offering discount and sales. I had a leisurely great stay in Shanghai at Swissotel surrounded with good food and shopping locations.

Reviewed July 10, 2012

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9.0
Exceptional
Sakina from India
Business traveler
classic
Stayed 2 nights in July 2011

Great experience!”

Location, English speaking staff

has all the characteristic trademarks of the swissotel brand - european decor, great service, very friendly and knowledgeable staff, an ability to speak better english than many other hotels in that range in shanghai ... the food was disappointing though. the room service menu is rather limited and the buffet spread each day left much to be desired.

Reviewed October 11, 2011

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10.0
Exceptional
Mohammad from Australia
Solo traveler
classic
Stayed 4 nights in June 2011

great service ”

every thing about this hotel is great

i really enjoyed staying at this hotel. very professional and well presented. great location and easy acces to public tranport. the breakfast was outstanding and the bar was fantastic.the staff are very helpful and always there for you. i will deffinitly stay at the swissotel on my next trip to shanghai

Reviewed July 11, 2011

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8.7
Excellent
David from France
Business traveler
classic
Stayed 3 nights in September 2012

Safe, clean and excellent service”

Very good location, big romms

Swissotel is to my taste one of the better hotels in Shanghai. Perfect location in Shanghai downtown, helpful staff, speaking pretty good english. Rooms are big, clean and fresh. Check in and check out fast and efficient. Best hotel I tried in Shanghai for sure

Reviewed September 21, 2012

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9.7
Exceptional
Ellen from United States
Solo traveler
classic
Stayed 1 night in December 2015

Super convenient location with great staff”

Being able to speak English when we had a few issues, the location is perfect, the beds were so comfortable!

A friend and I stayed here for its proximity to a venue we were visiting. It is perfectly positioned for shopping, dining or visiting the Jing'an Temple. The room was very nice with comfortable beds and some of the most effective blackout curtains I've ever encountered. Our toilet kept running, but they were able to fix that after 2 attempts. We had dinner in their 2nd floor restaurant because I wanted authentic Swiss fondue. The salads we ordered were excellent, but the bar service took longer than it should have. The fondue also was not particularly tasty and I was disappointed that they didn't have fondue forks. When I returned home, I realised that I had left a pair of trousers in the room, so I called the hotel to see what could be done. Two days later, my clothes were mailed to me! Thank you so much!! I will definitely stay here again!

Reviewed December 19, 2015

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