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Swissotel Grand Shanghai

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Excellent8.4
Based on 600 reviews
94% would recommend to a friend
Swissotel Grand Shanghai
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Swimming pool
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Fitness center
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8.4 Excellent guest rating
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"Nothing can go wrong here, great location, vast food options..."

MartinFrance
Ballroom
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9.1 Exceptional location
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9.1Location
  • 150 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
Classic
...
  • City view
  • 35 m²/377 ft²
  • 2 single beds or 1 double b...
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Premier
...
  • City view
  • 35 m²/377 ft²
  • 2 single beds or 1 double b...
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Swiss Advantage
...
  • City view
  • 38 m²/409 ft²
  • 2 single beds or 1 double b...
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Executive Club
...
  • City view
  • 35 m²/377 ft²
  • 2 single beds or 1 double b...
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Have a question for Swissotel Grand Shanghai?

Nearest essentials

Airports
  • Shanghai Hongqiao International Airport (SHA)
  • 11.2 km
  • Shanghai Pudong International Airport (PVG)
  • 34.0 km
Public transportation
  • Jing'an Temple Metro Station
  • 180 m
  • Changshu Road Metro Station
  • 1.3 km
Hospital or clinic
  • Shanghai First Maternity and Child Hygiene (Puxi)
  • 610 m
Pharmacy
  • GuoDa Pharmacy
  • 640 m
Convenience store
  • Family Mart
  • 940 m
Cash withdrawal
  • ATM on site

More about Swissotel Grand Shanghai

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Verified guest reviews

Agoda Reviews (600)Booking.com Reviews (849)
Filter by guest type:
Cleanliness8.8
Facilities8.1
Location9.1
Room comfort and quality8.5
Service8.4
Value for money8.1
Provided by verified guests of Agoda
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Showing 519 verified guest comments
12345
10.0
Justin from United States
Family with young children
Classic
Stayed 4 nights in September 2017
Best location, amazing facility, best value
We recently stayed here for four nights with our 2 yo son. Really beautiful facility with clean rooms. Beds were comfortable, showers were excellent with strong water pressure. Many thoughtful free amenities. The hot tubs/suana/steam rooms were excellent to use after a long trip. Our son had a great time at the pool. Everything was very clean. Food via room service was decent but expect to pay much more including traveler tax. The location could not be better. There is a family mart just across the hotel to grab water/snacks on your way out. Three large shopping malls just steps away with luxury brands like tiffany and gucci. Jin ang temple just at the back of hotel and few steps to the subway (line2). Breakfast buffet is about 40$ /person, has complete western style (omelette station, sausage, bacon, oatmeal, yogurt, cereal) and chinese style (simple dimsum, noodle station, porridge). Breakfast was just okay. Friendly staff. Mostly foreigners. Everyone spoke english. Did not see very many families but staff were all very accommodating and friendly to our 2 year old. This is our favorite hotel so far in shanghai and will plan to come back next visit.
Reviewed September 30, 2017
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10.0
Martin from France
Solo traveler
Premier
Stayed 4 nights in February 2017
Best on all points
Nothing can go wrong here, great location, vast food options, vast sports facilities, helpful and friendly staff
Reviewed September 14, 2017
Dear Martin We do appreciate your posotive review and sharing with other travel fellows. We feel delighted to offer you a pleasant stay which meets your needs and expectation. We welcome you your next visit soon. Best regards, Michelle Chong/Director of PR & Communications
Responded September 14, 2017
Swissotel Grand Shanghai
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10.0
Martin from France
Solo traveler
Executive Club
Stayed 2 nights in April 2017
My HQ in Shanghai
Location, food, sport facilities, nothing never goes wrong at Swisso
Reviewed September 14, 2017
Dear Martin Thank you for sharing us your stay experience and enjoyed our Executive Club Room and benefits. Your compliments will encourage us keep up and be better. Best regards, Michelle Chong/Director of PR & Communications
Responded September 14, 2017
Swissotel Grand Shanghai
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10.0
Martin from France
Business traveler
Classic
Stayed 5 nights in June 2017
5 star as usual
I always go there - great facilities, food, especially for a biz traveler in china
Reviewed September 14, 2017
Dear Martin Thank you for taking time to submit us a review and we are pleased that our hotel meets your travel needs. Wamrly welcome you back soon. Best regards, Michelle Chong/Director of PR & Communications
Responded September 14, 2017
Swissotel Grand Shanghai
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10.0
Martin from France
Business traveler
Classic
Stayed 3 nights in September 2017
Love all of Swisso!
I always go there - buffet and breakfast are top, facilities (BIG pool, sauna, fitness) are super, staff is helpful, and super convenient location.
Reviewed September 14, 2017
Dear Martin It was our great pleasure to receive your review as our loyalty guest. We are delighted to learn that you enjoyed our breakfast, health club facilities and service, location. We hope we will always be your preferred option in Shanghai. Best regards, Michelle Chong/Director of PR & Communications
Responded September 14, 2017
Swissotel Grand Shanghai
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8.4
Chin from Taiwan
Business traveler
Classic
Stayed 2 nights in August 2017
Location location location
Staff are friendly
Reviewed September 07, 2017
Dear Chin Thank you for taking time to share with us your review and we are happy to know that you enjoyed our location and service, and we warmly welcome you will be back in future. Best regards, Michelle Chong/Director of PR & Communications
Responded September 14, 2017
Swissotel Grand Shanghai
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9.2
Tadporn from Thailand
Business traveler
Classic
Stayed 1 night in August 2017
Wonderful
Its very convenience
Reviewed August 28, 2017
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8.8
Jerry from Singapore
Solo traveler
Classic
Stayed 2 nights in July 2017
Nice room
Room is great. But service staff not very friendly except for bellboy.
Reviewed August 09, 2017
Dear Jerry Thank you for your feedback and we are pleased to know that you liked our room and bellboy service, and I will share your comment with our operation team for attention. We'd like to provide a better quality service so you can feel for your next visit. Best regards, Michelle Chong/Director of PR & Communications
Responded August 10, 2017
Swissotel Grand Shanghai
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7.2
Paul from United States
Business traveler
Premier
Stayed 3 nights in September 2016
Very good
uncomfy beds
Reviewed August 07, 2017
Dear Paul Thank you for your review and we are sorry to know that our bed didn't meet your expectation. Next time, you may contact our Swiss Service for an extra bed mattress for your comfort. Look forward to welcoming you back. Best regards, Michelle Chong/Director of PR &Communications
Responded August 10, 2017
Swissotel Grand Shanghai
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7.6
crapanzano from Italy
Business traveler
Classic
Stayed 1 night in June 2017
good hotel
centric , good hotel and with very good spa area
Reviewed July 26, 2017
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