![Swimming pool [outdoor], Swissotel Jakarta PIK Avenue in Jakarta](http://pix10.agoda.net/hotelImages/21981134/0/cb82c7fab600c98f7b7807446c6b8cc5.jpg?ca=29&ce=0&s=1024x768&isSkia=true "Swimming pool [outdoor], Swissotel Jakarta PIK Avenue in Jakarta")
This property is in high demand!
17 travelers have booked today.
Swissotel Jakarta PIK Avenue
Jalan Pantai Indah Kapuk Kamal Muara Penjaringan North Jakarta, Cengkareng, Jakarta, Indonesia, 14470 - See map
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cengkareng part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"
Facilities
Front desk [24-hour]
Airport transfer
Bicycle rental
Valet parking
Fitness center
Spa
Shuttle service
Free Wi-Fi in all rooms!
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/21981134/0/cb82c7fab600c98f7b7807446c6b8cc5.jpg?ca=29&ce=0&s=512x384)
Pleasant stay ”
I want to thank the team at Swisshotel for making our stay pleasant and enjoyable. It was peak Christmas period with many events and guests but the team kept up consistent attentiveness be it at the front desk - Angela, at the restaurants. Special commendation to housekeeper Faura and the entire housekeeping team, the heroes behind the cleanliness of Swisshotel. We enjoyed our leisure evenings at the Brownmilk cafe having wine and nice food and non-intrusive yet attentive service.
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Dear Erlin, Grüezi! Thank you very much for the fantastic feedback of your recent stay at Swissôtel Jakarta PIK Avenue. I am so thrilled to read about your experience and I really appreciate you for taking the time to drop us this review. Rest assured that your kind comments will be shared to the entire team and will be an encouragement and motivation for them to keep on delivering their best. The team and I are looking forward to welcome you back here. We wish you great health and see you again soon. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Family Staycation”
This is our first staycation ever since 2020. With the pandemic, our family is very cautious in choosing a hotel for my husband's birthday staycation as we have our 2 year son who touches everything and difficult to wear masks. We finally chose Swissotel as we see that the General Manager (Sean Halpin) is very hands on in their property and addressing every review. This proven true during our arrival, Sean even greeted us to ensure thay we are comfortable and safe during our stay. The room is clean, the bed sheets fresh, every surface properly cleaned. They can provide in-room breakfast with limited option. On our last day we opted to eat our breakfast at the restaurant and the staffs were amazing and so so kind. We are so happy to choose swissotel and would recommend it to anyone. Thank you Sean and all staff at Swissotel for a wondeful stay
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Dear Rosari, Grüezi! My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue.. Thank you very much for the fantastic feedback of your recent stay at Swissôtel Jakarta PIK Avenue. I am so thrilled to read about your experience and I really appreciate you for taking the time to drop us this review. Our guest health and safety is the utmost priority, therefore I am very happy to know that you felt comfortable and safe staying with us while still being able to experience our top-notch service. Rest assured that your kind comments will be shared to the entire team and will be an encouragement and motivation for them to keep on delivering their best. The team and I are looking forward to welcome you back here. We wish you great health and see you again soon. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Exceptional”
Staff are friendly and helpful, the room is clean, the breakfast menu vary from chinese food, Indonesian food, western food, etc. The gym and pool area are also nice. Keep up the good work! I’d love to go back to Swissotel PIK next time.
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Dear Claudie, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Luxurious and convenient”
Best location as it is next to Pik Avenue mall and the hotel itself are surrounded by restaurants and very close to the airport. The hotel is also well maintained and during our stay the staffs were proactive and helpful. I will recommend this hotel to anyone who is looking for convenient, comfort and luxury.
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Dear Sri, Grüezi! My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. Allow me to express my gratitude for dropping us a review regarding your perfect stay with us. I am happy to know we managed to provide you with comfort throughout your stay. Your kind words certainly shared to team in particular front office staff as they received your appreciation. This will bring nothing more than encouragement for us to keep improving the quality of our services. Thank you again for sharing your experience with us. Stay safe and looking forward to welcoming you again soon at Swissôtel Jakarta PIK Avenue! Best regards, Sean Halpin General Manager
Best Service with Delicious Food”
I just spent one night here for my mom's 50th birthday. Their service was great. I arrived at the hotel at 12 pm and make payment bcs my booking was for pay at the hotel. They said our room was being prepared and will call us when ready. At 12.30 they called me by phone and let me checked in although the actual check in time is at 14.00. The dolce gusto coffee maker was a lil bit error so they change it with another one and give me extra one cup for bonus. Also, they let me ask for room services 2 times because I need someone to take a picture of my family. They are very friendly. I celebrate my mom's bday at chinese natoonal resto (sunday brunch ayce). The food was delicious and their service was great! Especially Mr. Sun. He always look around my table and asked if I need anything. Even I did not take the food by myself. He deliver all of them to our table. So it really save our time. Thank you so much. The manager also was there asking us for any feedback. All of them are friendly! Will come back for sure
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Dear Gabriella, Grüezi! My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I would like to thank you for your willingness to drop a great review of our hotel and one of the restaurant, The Chinese National. It is to our pleasure we could accommodate all your need for your Mom's Birthday Celebration. I will certainly share this review with the rest of team, especially Mr. Sun who did excellent service during your Sunday Brunch AYCE. I am glad that you and family enjoyed the stay and dining experience. Stay safe and I hope to see you again very soon. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Bathroom Renovation Needed”
The bathroom’s interior looks beat up and needs renovation. But don’t worry, it’s clean.
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Dear Hans Thank you for the great review of our hotel. We are glad that you enjoyed your stay. However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again very soon. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Best!”
I was very happy to stay here. The bed is super king bed size. I think it is more than 2m. The room is cozy and beautiful. The hotel is right next PIK Avenue. Best location!
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Dear Corina, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Good Choice for business traveller”
Friendly staffs and room was clean. Fast respond if help needed. Location was centralized, it make travel easy..
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Dear NG, Grüezi! Thank you very much for the fantastic feedback of your recent stay at Swissôtel Jakarta PIK Avenue. I am so thrilled to read about your experience and I really appreciate you for taking the time to drop us this review. Rest assured that your kind comments will be shared to the entire team and will be an encouragement and motivation for them to keep on delivering their best. The team and I are looking forward to welcome you back here. We wish you great health and see you again soon. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Highly recommended ”
Surely will be back to have staycation at Swissotel Jakarta PIK Avenue, for the value of money and the overall at the hotel. Breakfast was really good. Keep-up good working 🙌🏻
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Dear Rina, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Will be Back!!”
Nice, Clean room and bathroom. Been here several times and always satisfied with the ambience as well as all the friendly and helpful staff.
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Dear linda, Thank you for the great review of our hotel. We are glad that you enjoyed your stay. However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again very soon. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Nice hotel”
Stayed for 4 nights and slet very well throughout my stay. Staff were polite and helpful. Breakfast was good. Recommended hotel to stay if you come to Jakarta. Lots of restaurants in the mall attached to the hotel.
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Dear Rosalind, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Awesome staycation”
1st time stay with Swissotel PIK such as great place to staycation with family or couple,room view awesome, cleanliness and hotel interior. Thank you for Dzikri from front office for your service he's very friendly and helpful. Also thank you for housekeeping team for your hard work to make you sure all room clean. For sure i'll stay here again next time, thank you Swissotel PIK for amazing experience stay here 😊
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Clean hitel in a perfect location”
The hotel situated at the same building with PIK Avenue shopping center, making us have easy access to many restaurant. Many good restaurants also available nearby. The hotel room is clean, the staffs were great. We stayed on weekend, they had a movie time for kids which was fantastic arrangement. We had a perfect stay, I would recommend this hotel to family traveller with young kids.
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Exceptional”
the location of the hotel is very strategic and the service is good, the rooms are also very clean. I really like staying at Swissotel 👍
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Dear Julia, Grüezi! My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue.. Thank you very much for the fantastic feedback of your recent stay at Swissôtel Jakarta PIK Avenue. I am so thrilled to read about your experience and I really appreciate you for taking the time to drop us this review. Our guest health and safety is the utmost priority, therefore I am very happy to know that you felt comfortable and safe staying with us while still being able to experience our top-notch service. Rest assured that your kind comments will be shared to the entire team and will be an encouragement and motivation for them to keep on delivering their best. The team and I are looking forward to welcome you back here. We wish you great health and see you again soon. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Nice place …. Very clean room …. Services very fast respons.”
chek in tidak tepat waktu sebagian kamar kami baru siap jam 4 sore Modern design, nice room, enough space for two, and located at the best area for food and hangouts.
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Will definitely come back when I visit Jakarta”
Great location, very clean and all staffs are very helpful.
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Dear Marissa, Grüezi! Thank you very much for the fantastic feedback of your recent stay at Swissôtel Jakarta PIK Avenue. I am so thrilled to read about your experience and I really appreciate you for taking the time to drop us this review. Rest assured that your kind comments will be shared to the entire team and will be an encouragement and motivation for them to keep on delivering their best. The team and I are looking forward to welcome you back here. We wish you great health and see you again soon. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Best Service!”
My husband, my daughter and I stayed at Swissotel on my birthday. When we arrived at our room, there were birthday greetings on the mirror. The staff also called to my room and there were staffs came and sang happy birthday and brought me chocolate cake. Swissotel really made my day. Great facilities with large swimming pool. I love their breakfast buffet because it was so delicious. From western to asian menu. Top notch experience! Thank you!
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Best 5 star hotel in north jakarta”
If u looking 5 star hotel in PIK area, near airport n mall, swissotel is the answer.. Everything is superb! Room, breakfast, staff, location, price, nothing to worried
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Dear Randy, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
We hosted our wedding here”
We hosted our wedding here in the ballroom.. Since the date is “lucky day” then it’s very crowded..we booked 19 room in total..when we arrived for check in, the queue is very bad and long..but we got help from Ali (hotel staff) who are really helpfull and bring me to executive lounge for check in… All good for instance : ballroom, room condition, cleanliness, hotel staff, food.. The downside are ; 1. Attention to special guest we spent millions IDR here but they don’t even bother to give some welcome gesture (I need to ask them)..At the end they gave it but it’s only for 1 room.. In the morning I asked to make up my room because we will use it for beauty shoot but they said we are in the waiting list..at the end we made up the room by ourselves.. 2. The elevator was always busy They only have 3 elevators and it’s always full..Imagine we as bridal group but to move 1 floor need to wait for 15 minutes? At least they should have 1 more, very poor design… Overall I still recommend this hotel for stay and wedding but they need to improve and find a workaround solution..
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Dear Ronald, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. Thank you for the great review of our hotel. We are glad that you enjoyed your stay. However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again very soon. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Amazing and Luxury stayed at Swissotel PIK ”
The room was very huge, clean and luxurious. The staff were all kind and friendly. The view was amazing, all the stuff and utilities were working well, the room was stunningly the bed is super comfort. Special thanks to GRO team who decorated my room ,Mr. Gunawan and Mr. Andhika :)
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