2024

Swissotel Jakarta PIK Avenue

5 stars out of 5
Jalan Pantai Indah Kapuk Kamal Muara Penjaringan North Jakarta, Cengkareng, Jakarta, Indonesia, 14470

Swissotel Jakarta PIK Avenue offers stunning bay views and is perfect for two travelers seeking an unforgettable stay. Enjoy a grand ballroom and authentic Chinese cuisine by a master chef. Book now for lasting memories. Explore nearby PIK Avenue shopping centre. Immerse yourself in vibrant Cengkareng, Jakarta at Swissotel Jakarta PIK Avenue. Enjoy modern amenities and traditional markets. Start your day with breakfast in your room, unwind at the sleek bar, or take a dip in the indoor pool. Rooms feature AC, safe, free WiFi, and a rejuvenating shower with complimentary toiletries. Enjoy breathtaking bay, pool, or sea views. Perfect for a memorable stay for two travelers on business or leisure. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Airport transfer

Great Breakfast

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

This property is in high demand!

22 travelers have booked today.

Location 9.5
Cleanliness 9.4
Service 9.3
Facilities 9.2

Based on 3,547 verified reviews

Location

9.5

Cleanliness

9.4

Service

9.3

Facilities

9.2

Value for money

8.9

See map

9.5Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Museum Bank Indonesia
8.6 km
Jakarta Old Town
8.7 km
Ancol Dreamland
10.3 km
National Museum
11.8 km
Istiqlal Mosque
12.2 km
Closest landmarks
PIK Avenue
120 m
Tzu Chi Indonesia
200 m
Hype Festival
280 m
Alam Angke Kapuk Nature Park
360 m
Mangrove Forest
380 m

Good to know

Value for money8.9
Location rating9.5
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport9.8 km

Rooms available at Swissotel Jakarta PIK Avenue

Grand Room with 1 King Size Bed
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Swiss Signature Room with 1 King Size Bed, Bay View
...
  • Room size: 43 m²/463 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Swiss Grand Suite with 1 King Size Bed
...
  • Room size: 72 m²/775 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Swiss Prestige Suite with 1 King Size Bed
...
  • Room size: 88 m²/947 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Premier Room with 1 King Size Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Swiss Select Room with 1 King Size Bed
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Swiss Executive Room with 1 King Size Bed, Exec utive Floor
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room with 2 Single Beds
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Swiss Advantage with 1 King Size Bed, Bay View
...
  • Room size: 27 m²/291 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Premier Room with 1 King Size Bed, Bay View
...
  • Room size: 27 m²/291 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are provided at Swissotel Jakarta PIK Avenue?

Swissotel Jakarta PIK Avenue has a wide variety of restaurant and food options for you to choose from while spending your time at this property, which include Western cuisine, Asian cuisine, Vegetarian restaurant, Chinese cuisine, Buffet in restaurant, and International cuisine.

Does Swissotel Jakarta PIK Avenue have a fitness center?

Swissotel Jakarta PIK Avenue offers free 24-hour fitness center that is opportunely located at the tip of your finger, allowing you to get your daily exercise in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Does Swissotel Jakarta PIK Avenue offer laundry services?

Yes! Swissotel Jakarta PIK Avenue includes laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

What public parks are in close proximty of Swissotel Jakarta PIK Avenue?

While residing at Swissotel Jakarta PIK Avenue, enjoy your morning or evening walk at nearby park which include Pearl Golf 1, Taman CityPark, and Taman Bermain Tzu Chi.

In which languages can Swissotel Jakarta PIK Avenue's personnel communicate?

Swissotel Jakarta PIK Avenue can converse in 3 languages and supports well-known languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the typical rating that verified Couples' have given to Swissotel Jakarta PIK Avenue?

Verified couple travelers that have stayed at this property have given Swissotel Jakarta PIK Avenue an average rating of 9.2. You can look up on more specific customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Group travelers have given to Swissotel Jakarta PIK Avenue?

Past group travelers that have stayed at this property have given Swissotel Jakarta PIK Avenue an average rating of 9.0. You can look up more precise customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What are popular attractions in close proximity to Swissotel Jakarta PIK Avenue?

Swissotel Jakarta PIK Avenue’s location in the Cengkareng neighborhood puts it in close vicinity to famous points of interest which includes Waterbom Jakarta.

What is the closest airport to Swissotel Jakarta PIK Avenue?

The nearest airport to Swissotel Jakarta PIK Avenue is Soekarno-Hatta International Airport, 10.0 km away.

More about Swissotel Jakarta PIK Avenue

More about Swissotel Jakarta PIK Avenue

Experience Luxury and Comfort at Swissotel Jakarta PIK Avenue

Welcome to Swissotel Jakarta PIK Avenue, a luxurious 5-star hotel located in the vibrant city of Jakarta, Indonesia. With 412 beautifully appointed rooms, this hotel offers a truly indulgent experience for both business and leisure travelers. As you step into the elegant lobby, you will immediately be greeted by the warm and friendly staff, ready to cater to your every need. The hotel's modern and sophisticated design creates a welcoming atmosphere, perfect for relaxation and rejuvenation. Check-in at Swissotel Jakarta PIK Avenue begins from 02:00 PM, allowing you ample time to settle in and make yourself at home. The spacious rooms are tastefully furnished with contemporary decor, offering a serene retreat from the bustling city outside. With luxurious amenities and comfortable furnishings, every room provides a sanctuary of comfort and style. When it's time to explore the city, you'll find that Swissotel Jakarta PIK Avenue is conveniently located near popular attractions and shopping destinations. Whether you're looking to immerse yourself in the rich culture of Jakarta or indulge in some retail therapy, the hotel's prime location makes it the perfect base for your adventures. Families traveling with children will appreciate the hotel's child policy, which allows children between the ages of 3 to 11 to stay free of charge. This ensures that everyone in the family can enjoy a memorable and stress-free vacation. Check-out is until 12:00 PM, giving you plenty of time to savor a delicious breakfast at one of the hotel's exquisite dining options before bidding farewell to this exceptional hotel. From the moment you arrive until the moment you depart, Swissotel Jakarta PIK Avenue promises to provide an unforgettable experience of luxury, comfort, and impeccable service.

Unwind and Indulge in a World of Entertainment at Swissotel Jakarta PIK Avenue

At Swissotel Jakarta PIK Avenue, the entertainment facilities are designed to provide guests with a truly immersive and rejuvenating experience. Whether you're looking to relax or have some fun, this hotel has it all. Take a stroll through the shops and indulge in a little retail therapy, or head to the bar for a refreshing drink and lively atmosphere. For those in need of some pampering, the massage, sauna, and steamroom facilities offer the perfect escape to unwind and rejuvenate. The spa provides a range of treatments and therapies that will leave you feeling refreshed and revitalized. If you prefer to soak up the sun and enjoy some fresh air, the hotel's garden is the ideal spot to relax and take in the beautiful surroundings. And when you want to socialize or catch up on your favorite shows, the shared lounge/TV area offers a comfortable and inviting space to do so. With an array of entertainment options, Swissotel Jakarta PIK Avenue ensures that every guest's stay is filled with enjoyment and relaxation.

Stay Active and Energized at Swissotel Jakarta PIK Avenue's Sports Facilities

Swissotel Jakarta PIK Avenue offers a wide range of sports facilities that will keep you active and energized throughout your stay. Dive into the refreshing waters of the indoor and outdoor pools, perfect for a leisurely swim or an invigorating workout. The poolside bar is also available, where you can enjoy a refreshing drink while soaking up the sun. For golf enthusiasts, Swissotel Jakarta PIK Avenue has an on-site golf course that guarantees an unforgettable golfing experience. Whether you are a beginner or a seasoned player, the course offers a challenging yet enjoyable round of golf. Maintain your fitness routine at the free 24-hour fitness center, equipped with state-of-the-art equipment. If you prefer a more holistic approach, the hotel also features a dedicated yoga room where you can find your inner balance and rejuvenate your mind, body, and soul. With these top-notch sports facilities, Swissotel Jakarta PIK Avenue ensures that you have everything you need to stay active and energized during your stay.

Unparalleled Convenience Facilities at Swissotel Jakarta PIK Avenue

Swissotel Jakarta PIK Avenue is committed to providing an exceptional stay experience with its wide range of convenience facilities. Guests can indulge in the convenience of 24-hour room service, ensuring that their needs are met at any time of the day. The hotel also offers laundry service and dry cleaning, allowing guests to effortlessly maintain their wardrobe during their stay. For added peace of mind, Swissotel Jakarta PIK Avenue provides safety deposit boxes in each room, ensuring the security of valuable belongings. The attentive concierge is always available to assist with any requests or recommendations, ensuring a seamless and personalized stay. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing guests to easily stay in touch with loved ones or catch up on work. The hotel also offers express check-in/check-out services, allowing guests to quickly settle in or depart without any hassle. Luggage storage is available for guests who wish to explore the city before or after their stay, while the daily housekeeping ensures that each room is kept immaculate throughout the duration of the stay. With these unparalleled convenience facilities, Swissotel Jakarta PIK Avenue is the perfect choice for both business and leisure travelers.

Convenient Transport Facilities at Swissotel Jakarta PIK Avenue

Swissotel Jakarta PIK Avenue offers a range of transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, allowing guests to start their journey with ease. Additionally, valet parking is available, providing a convenient option for guests who prefer to have their vehicles parked for them. For guests who prefer to drive, Swissotel Jakarta PIK Avenue offers a spacious car park onsite. The hotel also provides car hire services, allowing guests to explore the city at their own pace. If guests prefer to use taxis, the hotel offers a reliable taxi service, ensuring they can easily navigate the bustling streets of Jakarta. Furthermore, Swissotel Jakarta PIK Avenue offers self-parking facilities for guests who prefer to park their vehicles themselves. The best part is that the car park is free of charge, providing additional convenience and cost savings for guests. With these comprehensive transport facilities, Swissotel Jakarta PIK Avenue ensures that guests can easily access the hotel and explore the vibrant city of Jakarta.





Indulge in a Culinary Journey at Swissotel Jakarta PIK Avenue

At Swissotel Jakarta PIK Avenue, guests can embark on a delightful culinary journey without leaving the comfort of the hotel. With a range of dining facilities available, there is something to satisfy every palate. Start your day right with a scrumptious breakfast buffet, offering a wide selection of continental delights and local favorites. Whether you prefer a hearty breakfast or a light meal, the hotel's coffee shop is the perfect spot to grab a quick bite or enjoy a leisurely cup of coffee. For a more formal dining experience, head to the hotel's restaurant, where you can indulge in a variety of international cuisines expertly prepared by the talented chefs. With 24-hour room service, you can also enjoy a delicious meal in the privacy of your own room, making dining at Swissotel Jakarta PIK Avenue a truly convenient and enjoyable experience. The hotel's daily housekeeping ensures that the dining facilities are always clean and well-maintained, providing a pleasant ambiance for your dining pleasure.

Luxurious and Spacious Rooms at Swissotel Jakarta PIK Avenue

Experience a world of comfort and elegance at Swissotel Jakarta PIK Avenue. With a variety of room types to choose from, you are sure to find the perfect accommodation for your stay in Jakarta, Indonesia. Indulge in the spaciousness of the Grand Room with 1 King Size Bed, offering 54 square meters of luxurious living space. Enjoy a restful night's sleep on the comfortable king-size bed and wake up refreshed and ready to explore the city. For a more intimate setting, the Premier Room with 1 King Size Bed provides a cozy retreat with its 27 square meters of space. Relax and unwind in the plush surroundings, ensuring a peaceful and rejuvenating stay. Booking your stay at Swissotel Jakarta PIK Avenue through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can find the perfect room at the best available rates, ensuring that you get the most value for your money. So why wait? Book your stay now and experience the luxury and convenience of Swissotel Jakarta PIK Avenue.

Discover the Vibrant Neighborhood of Cengkareng in Jakarta

Nestled in the bustling city of Jakarta, Swissotel Jakarta PIK Avenue offers a prime location in the vibrant neighborhood of Cengkareng. Known for its dynamic atmosphere and diverse attractions, Cengkareng is a popular choice for both leisure and business travelers. One of the highlights of Cengkareng is its proximity to Soekarno-Hatta International Airport, making it a convenient choice for travelers who want to stay close to the airport. Additionally, Cengkareng is home to the iconic PIK Avenue Mall, a premier shopping destination that offers a wide range of international and local brands, as well as a variety of dining options. For those seeking a taste of nature, Cengkareng is also surrounded by several parks and green spaces. Taman Palem and Taman Kota 2 are popular choices for locals and visitors alike, offering a tranquil escape from the busy city life. Moreover, golf enthusiasts will be delighted to find several golf courses in the area, such as Damai Indah Golf and Pantai Indah Kapuk Golf. With its vibrant atmosphere, convenient location, and diverse attractions, Cengkareng is an ideal neighborhood to explore during your stay at Swissotel Jakarta PIK Avenue. Whether you're looking to shop, dine, relax in nature, or enjoy a round of golf, Cengkareng has something to offer for everyone.

Convenient Transportation Options from the Nearest Airports to Swissotel Jakarta PIK Avenue

Located in the vibrant city of Jakarta, Swissotel Jakarta PIK Avenue offers a luxurious accommodation experience for both business and leisure travelers. When it comes to reaching the hotel from the nearest airports, Soekarno-Hatta International Airport is the most convenient option. Situated approximately 15 kilometers away, travelers can easily access the hotel via various transportation options. One of the most convenient ways to reach Swissotel Jakarta PIK Avenue from the airport is by taking a taxi. Taxis are readily available at the airport and offer a comfortable and hassle-free journey. The journey usually takes around 30 minutes, depending on the traffic conditions. Alternatively, guests can also opt for a ride-sharing service such as Grab or Gojek, which are popular and reliable options in Jakarta. For those who prefer public transportation, there is a train station located within the airport called Soekarno-Hatta Airport Railway Station. From here, travelers can take the Airport Train to Batu Ceper Station, which is approximately 6 kilometers away from the hotel. From Batu Ceper Station, guests can then take a taxi or a ride-sharing service to reach Swissotel Jakarta PIK Avenue. No matter which transportation option you choose, the journey from the nearest airports to Swissotel Jakarta PIK Avenue is convenient and hassle-free, allowing you to start your stay in Jakarta with ease.









A Gastronomic Delight just Steps Away

Swissotel Jakarta PIK Avenue is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Just steps away from the hotel, guests can indulge in the freshest seafood at OKE SEAFOOD or savor the authentic flavors of Kanjee TAMAN PALEM. For those craving traditional Indonesian cuisine, Waroenk Kito semanan and Resto Segar Wangi offer a wide array of flavorful dishes. Ta Wan Green Sedayu Mall and Seribu Rasa Lippo Mall Puri are perfect choices for those seeking a taste of Chinese and Indonesian fusion cuisine. Hokkian Lo mie Apian and Warung Rawit are also nearby, offering delicious local specialties. If you're in the mood for some Korean cuisine, Mr.Dakgalbi is a must-visit. And for those who love spicy food, ayam penyet mas marno cengkareng is the place to be. With such a diverse range of dining options, guests at Swissotel Jakarta PIK Avenue are truly spoiled for choice.





Luxury at an Unbeatable Price

Indulge in a lavish stay at Swissotel Jakarta PIK Avenue without breaking the bank. With an average price of just $166 per room, this luxurious hotel offers exceptional value for money. Compared to the average price of a hotel room in Jakarta, which stands at $44, Swissotel Jakarta PIK Avenue provides an unparalleled experience at an affordable rate. Step into a world of elegance and sophistication as you enter the hotel's beautifully designed rooms and suites. Each accommodation is thoughtfully furnished with modern amenities and stylish decor, ensuring a comfortable and memorable stay. From the plush bedding to the spacious bathrooms, no detail has been overlooked. In addition to the opulent accommodations, Swissotel Jakarta PIK Avenue boasts a range of world-class facilities. Take a refreshing dip in the rooftop infinity pool while enjoying panoramic views of the city skyline, or unwind with a rejuvenating spa treatment at the hotel's wellness center. With multiple dining options serving delectable international cuisine, guests can indulge in a culinary journey without leaving the premises. Whether you're traveling for business or leisure, Swissotel Jakarta PIK Avenue offers an unmatched experience at a price that will leave you pleasantly surprised.

Perfect Stay for Family Travellers

Swissotel Jakarta PIK Avenue is the ideal hotel for family travellers with young kids. Guests have raved about the good rooms, good service, and high-quality facilities provided by the hotel. The staff is known for their friendliness and helpfulness, ensuring that guests have an amazing experience during their stay. The rooms are spotlessly clean and the beds are incredibly comfortable, guaranteeing a restful night's sleep. The hotel also offers delicious food options that have received high praise from guests. With its excellent service, clean rooms, and great food, Swissotel Jakarta PIK Avenue is highly recommended for a memorable stay.

Exceptional Customer Ratings for Swissotel Jakarta PIK Avenue

Swissotel Jakarta PIK Avenue has received exceptional customer ratings, making it a top choice for travelers visiting Jakarta, Indonesia. With an impressive overall score of 9.2, this hotel has consistently exceeded guests' expectations and provided them with an unforgettable stay. One of the standout features of Swissotel Jakarta PIK Avenue is its excellent value for money, with a rating of 8.9. Guests have praised the hotel for offering competitive prices without compromising on quality. From spacious and well-appointed rooms to top-notch amenities, guests can enjoy a luxurious experience without breaking the bank. The hotel's facilities have also garnered high praise, with a rating of 9.1. Guests have access to a wide range of amenities, including a fitness center, swimming pool, and spa. Whether you're looking to relax or stay active during your stay, Swissotel Jakarta PIK Avenue has you covered. Additionally, the hotel's cleanliness has been rated at an impressive 9.4, ensuring that guests can enjoy a hygienic and comfortable environment throughout their stay.

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Amenities and facilities

Exceptional9.2

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Full american breakfast
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Shared kitchen
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Carpeting
  • Cleaning products
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wine glasses

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
The Chinese National
  • Cuisine: Asian
  • Menu: Buffet

Location

Jalan Pantai Indah Kapuk Kamal Muara Penjaringan North Jakarta, Cengkareng, Jakarta, Indonesia, 14470

Exceptional9.5

Location

Airports
  • Soekarno-Hatta International Airport (CGK)
    9.8 km
  • Halim Perdanakusuma International Airport (HLP)
    23.8 km
Public transportation
  • Bojong Indah
    5.7 km
  • Rawa Buaya
    6.3 km
Hospital or clinic
  • Weiss Dental PIK
    420 m
Shopping
  • Central Park Mall
    9.5 km
Convenience store
  • Indomaret
    2.6 km
Cash withdrawal
  • ATM
    240 m

What's nearby

Popular landmarks
  • Museum Bank Indonesia
    8.6 km
  • Jakarta Old Town
    8.7 km
  • Ancol Dreamland
    10.3 km
  • National Museum
    11.8 km
  • Istiqlal Mosque
    12.2 km
  • Jakarta Cathedral
    12.3 km
  • National Monument (MONAS)
    12.3 km
  • Gambir Train Station Building
    12.6 km
  • Grand Indonesia Mall
    13.1 km
  • Beautiful Indonesia in Miniature Park
    29.9 km
Nearby landmarks
  • PIK Avenue
    120 m
  • Tzu Chi Indonesia
    200 m
  • Hype Festival
    280 m
  • Alam Angke Kapuk Nature Park
    360 m
  • Mangrove Forest
    380 m
  • Pearl Golf 1
    410 m
  • Weiss Dental PIK
    420 m
  • Prosmile
    440 m
  • Dunia Sehat
    450 m
  • Nonna Store PIK
    530 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
  • Check-in until23:59
The property
  • Number of rooms 412
  • Non-smoking rooms/floorsno

Reviews of Swissotel Jakarta PIK Avenue from real guests

Provided by verified guests of

Agoda logo
9.0
  • Location score 9.5 out of 10 and is a high score in Jakarta
    Location9.5
  • Cleanliness score 9.4 out of 10 and is a high score in Jakarta
    Cleanliness9.4
  • Service score 9.3 out of 10 and is a high score in Jakarta
    Service9.3
  • Facilities score 9.2 out of 10 and is a high score in Jakarta
    Facilities9.2
  • Value for money score 8.9 out of 10 and is a high score in Jakarta
    Value for money8.9
High score for Jakarta

Rating

9+ Exceptional (441)
8-9 Excellent (65)
7-8 Very Good (64)
6-7 Good (18)
<6 Below Expectation (29)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 617 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Ronald from Indonesia
    Group
    Swiss Signature Room with 1 King Size Bed, Bay View
    Stayed 1 night in October 2022

    “We hosted our wedding here”

    We hosted our wedding here in the ballroom.. Since the date is “lucky day” then it’s very crowded..we booked 19 room in total..when we arrived for check in, the queue is very bad and long..but we got help from Ali (hotel staff) who are really helpfull and bring me to executive lounge for check in… All good for instance : ballroom, room condition, cleanliness, hotel staff, food.. The downside are ; 1. Attention to special guest we spent millions IDR here but they don’t even bother to give some welcome gesture (I need to ask them)..At the end they gave it but it’s only for 1 room.. In the morning I asked to make up my room because we will use it for beauty shoot but they said we are in the waiting list..at the end we made up the room by ourselves.. 2. The elevator was always busy They only have 3 elevators and it’s always full..Imagine we as bridal group but to move 1 floor need to wait for 15 minutes? At least they should have 1 more, very poor design… Overall I still recommend this hotel for stay and wedding but they need to improve and find a workaround solution..

    Reviewed October 27, 2022

    Dear Ronald, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. Thank you for the great review of our hotel. We are glad that you enjoyed your stay. However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again very soon. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

    Responded November 02, 2022
    Swissotel Jakarta PIK Avenue
  2. 9.6
    Exceptional
    VERONIKA from Singapore
    Family with young children
    Premier Room with 2 Single Beds
    Stayed 4 nights in February 2024

    “Great location, friendly staff and good services”

    Overall is a comfortable stay in here. Just unfortunately when we checked in, we were informed that the colour of the water will be yellow for the next couple of hours. Hence, we cant use much the tap water as it's very yellowish and cant shower as well for the night. We checked in around 10pm. Apart from that, the aircon was freezing like was in cold country even when we put the temperature at 27 degree.. The next day the technician came down to set the main chiller back to normal. Both issues solved within 1 day. After that, our stay 4 nights in there are comfortable and ok. We love the location and their services as well. Thanks to all the staff. Will come back again whenever go to Jakarta.

    Reviewed February 13, 2024

    Dear VERONIKA, I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

    Responded February 17, 2024
    Swissotel Jakarta PIK Avenue
  3. 9.6
    Exceptional
    Phyllis from Hong Kong SAR, China
    Family with teens
    Premier Room with 2 Single Beds
    Stayed 1 night in November 2024

    “Excellent location ”

    If you wanna explore other parts of Indonesia and need to live near the airport this is excellent. Only takes 15 mins from / to airport. The staff is super nice and friendly. The only flaw is the bedside alarm clock is super worn and dirty. If I could upload photo here I would have done so, and that’s where I’ve deducted a star

    Reviewed November 26, 2024

    Dear Phyllis, I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

    Responded November 29, 2024
    Swissotel Jakarta PIK Avenue
  4. 9.6
    Exceptional
    Hendra from Indonesia
    Family with young children
    Premier Room with 1 King Size Bed
    Stayed 2 nights in December 2024

    “Pleasant stay”

    We booked four rooms for our family end of year staycation here and had a pleasant stay. Conveniently located next to the mall and in close distance to all PIK tourist attractions. The hotel is baby and kids friendly. We also appreciate the front desk staff who had arranged our rooms according to our family's request. Facilities were great. There was only a minor plumbing issue in one of the rooms. Breakfast was great, but lacking of vegan options compared to other hotel chains. The staff was not very certain of the ingredients of the food when asked. Not very meticulous food labelling for a Swissotel standard. People with specific diet and allergies should be more aware of this. To sum up it was a nice hotel with helpful staffs.

    Reviewed December 29, 2024

    Dear Hendra, Thank you for sharing your feedback about your recent stay with us. We are delighted to hear that your family had a pleasant stay and that you enjoyed the convenient location of the hotel near the mall and PIK attractions. It’s wonderful to know that our hotel is baby and kids friendly, and that the front desk team was able to accommodate your room preferences. We apologize for the minor plumbing issue and will ensure it is addressed promptly. We also appreciate your comments regarding the breakfast options and the need for more vegan choices. Your feedback on food labeling and staff knowledge about ingredients is valuable, and we will work to improve this area to better meet the needs of guests with specific dietary requirements. Thank you again for your kind words about our helpful staff. We hope to welcome you and your family back soon, and we’ll strive to enhance our service based on your suggestions.

    Responded January 03, 2025
    Swissotel Jakarta PIK Avenue
  5. 9.6
    Exceptional
    Hendra from Indonesia
    Family with young children
    Premier Room with 1 King Size Bed
    Stayed 2 nights in December 2024

    “Pleasant Stay”

    We booked four rooms for our family end of year staycation here and had a pleasant stay. Conveniently located next to the mall and in close distance to all PIK tourist attractions. The hotel is baby and kids friendly. We also appreciate the front desk staff who had arranged our rooms according to our family's request. Facilities were great. There was only a minor plumbing issue in one of the rooms. Breakfast was great, but lacking of vegan options compared to other hotel chains. The staff was not very certain of the ingredients of the food when asked. Not very meticulous food labelling for a Swissotel standard. People with specific diet and allergies should be more aware of this. To sum up it was a nice hotel with helpful staffs.

    Reviewed December 29, 2024

    Dear Hendra, Thank you for sharing your feedback about your recent stay with us. We are delighted to hear that your family had a pleasant stay and that you enjoyed the convenient location of the hotel near the mall and PIK attractions. It’s wonderful to know that our hotel is baby and kids friendly, and that the front desk team was able to accommodate your room preferences. We apologize for the minor plumbing issue and will ensure it is addressed promptly. We also appreciate your comments regarding the breakfast options and the need for more vegan choices. Your feedback on food labeling and staff knowledge about ingredients is valuable, and we will work to improve this area to better meet the needs of guests with specific dietary requirements. Thank you again for your kind words about our helpful staff. We hope to welcome you and your family back soon, and we’ll strive to enhance our service based on your suggestions.

    Responded January 03, 2025
    Swissotel Jakarta PIK Avenue
Changed to review page 1

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