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8.9
Excellent
1,478 reviews
1,478 reviews
"The room we had (King-Size Swiss Advantage Room) was spacious, clean and very comfortable."
"Nice hotel, clean and spacious, good location"
"The hotel is connected to PIK Avenue so it is very easy if your kids want some snacks or need to buy something."
"The room is spacious with a beautiful view."
"The room is spacious and nice"
9.6
Exceptional
Location rating score
Swissotel Jakarta PIK Avenue
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cengkareng part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Hygiene Plus
Sparkling clean
Check-in [24-hour]
Airport transfer
Excellent breakfast
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Front desk [24-hour]
Airport transfer
Bicycle rental
Valet parking
Fitness center
Spa
Shuttle service
Free Wi-Fi in all rooms!
17 travelers have booked today.
Value for money | 8.9 |
Location rating | 9.6 |
Nearest airport | Soekarno-Hatta International Airport (CGK) |
Distance to airport | 9.8 km |
What type of restaurant cuisines are provided at Swissotel Jakarta PIK Avenue?
Swissotel Jakarta PIK Avenue has a wide variety of restaurant and food options for you to choose from while spending your time at this property, which include Buffet in restaurant, Chinese cuisine, International cuisine, Asian cuisine, Vegetarian restaurant, and Western cuisine.
Does Swissotel Jakarta PIK Avenue have a fitness center?
Swissotel Jakarta PIK Avenue offers free 24-hour fitness center that is opportunely located at the tip of your finger, allowing you to get your daily exercise in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.
Does Swissotel Jakarta PIK Avenue offer laundry services?
Yes! Swissotel Jakarta PIK Avenue includes laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.
What public parks are in close proximty of Swissotel Jakarta PIK Avenue?
While residing at Swissotel Jakarta PIK Avenue, enjoy your morning or evening walk at nearby park which include Taman CityPark, Taman Bermain Tzu Chi, and Pearl Golf 1.
In which languages can Swissotel Jakarta PIK Avenue's personnel communicate?
Swissotel Jakarta PIK Avenue can converse in 3 languages and supports well-known languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What is the typical rating that verified Couples' have given to Swissotel Jakarta PIK Avenue?
Verified couple travelers that have stayed at this property have given Swissotel Jakarta PIK Avenue an average rating of 9.2. You can look up on more specific customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that past Group travelers have given to Swissotel Jakarta PIK Avenue?
Past group travelers that have stayed at this property have given Swissotel Jakarta PIK Avenue an average rating of 8.9. You can look up more precise customer ratings and responses by filtering for a specific type of verified travelers down in the review section.
What dining places are close by Swissotel Jakarta PIK Avenue?
Swissotel Jakarta PIK Avenue’s neighborhood is Cengkareng which comprises of popular restaurants such as Union, The Garden, and Song Fa.
What are popular attractions in close proximity to Swissotel Jakarta PIK Avenue?
Swissotel Jakarta PIK Avenue’s location in the Cengkareng neighborhood puts it in close vicinity to famous points of interest which includes Waterbom Jakarta.
What is the closest airport to Swissotel Jakarta PIK Avenue?
The nearest airport to Swissotel Jakarta PIK Avenue is Husein Sastranegara International Airport, 128.0 km away.
10
"The room we had (King-Size Swiss Advantage Room) was spacious, clean and very comfortable."
Ramond
|
June 18, 2023
10
"Nice hotel, clean and spacious, good location"
yong
|
June 15, 2023
9.2
"The hotel is connected to PIK Avenue so it is very easy if your kids want some snacks or need to buy something."
Yessica
|
June 18, 2023
Swissotel Jakarta PIK Avenue
Swissotel Jakarta PIK Avenue is a smart choice for travelers to Jakarta, offering a relaxed and hassle-free stay.
The facilities and services provided by Swissotel Jakarta PIK Avenue ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Jakarta.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Experience high-quality room facilities during your stay at Swissotel Jakarta PIK Avenue. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
Swissotel Jakarta PIK Avenue also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Swissotel Jakarta PIK Avenue. Pamper and indulge yourself with a visit to the massage, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room and golf course on site in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops.
Around the property
Visit the sights and local attractions of Jakarta during your stay at the hotel. Whatever you may be looking to buy on your trip to Jakarta, chances are you'll find it at Grand Indonesia Mall located 13.0 km away.
9.2
9.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information
Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
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Airport transfer
Free Wi-Fi in all rooms!
Sauna
Steamroom
Pleasant stay ”
I want to thank the team at Swisshotel for making our stay pleasant and enjoyable. It was peak Christmas period with many events and guests but the team kept up consistent attentiveness be it at the front desk - Angela, at the restaurants. Special commendation to housekeeper Faura and the entire housekeeping team, the heroes behind the cleanliness of Swisshotel. We enjoyed our leisure evenings at the Brownmilk cafe having wine and nice food and non-intrusive yet attentive service.
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Dear Erlin, Grüezi! Thank you very much for the fantastic feedback of your recent stay at Swissôtel Jakarta PIK Avenue. I am so thrilled to read about your experience and I really appreciate you for taking the time to drop us this review. Rest assured that your kind comments will be shared to the entire team and will be an encouragement and motivation for them to keep on delivering their best. The team and I are looking forward to welcome you back here. We wish you great health and see you again soon. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Family Staycation”
This is our first staycation ever since 2020. With the pandemic, our family is very cautious in choosing a hotel for my husband's birthday staycation as we have our 2 year son who touches everything and difficult to wear masks. We finally chose Swissotel as we see that the General Manager (Sean Halpin) is very hands on in their property and addressing every review. This proven true during our arrival, Sean even greeted us to ensure thay we are comfortable and safe during our stay. The room is clean, the bed sheets fresh, every surface properly cleaned. They can provide in-room breakfast with limited option. On our last day we opted to eat our breakfast at the restaurant and the staffs were amazing and so so kind. We are so happy to choose swissotel and would recommend it to anyone. Thank you Sean and all staff at Swissotel for a wondeful stay
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Dear Rosari, Grüezi! My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue.. Thank you very much for the fantastic feedback of your recent stay at Swissôtel Jakarta PIK Avenue. I am so thrilled to read about your experience and I really appreciate you for taking the time to drop us this review. Our guest health and safety is the utmost priority, therefore I am very happy to know that you felt comfortable and safe staying with us while still being able to experience our top-notch service. Rest assured that your kind comments will be shared to the entire team and will be an encouragement and motivation for them to keep on delivering their best. The team and I are looking forward to welcome you back here. We wish you great health and see you again soon. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Exceptional”
Staff are friendly and helpful, the room is clean, the breakfast menu vary from chinese food, Indonesian food, western food, etc. The gym and pool area are also nice. Keep up the good work! I’d love to go back to Swissotel PIK next time.
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Dear Claudie, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Luxurious and convenient”
Best location as it is next to Pik Avenue mall and the hotel itself are surrounded by restaurants and very close to the airport. The hotel is also well maintained and during our stay the staffs were proactive and helpful. I will recommend this hotel to anyone who is looking for convenient, comfort and luxury.
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Dear Sri, Grüezi! My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. Allow me to express my gratitude for dropping us a review regarding your perfect stay with us. I am happy to know we managed to provide you with comfort throughout your stay. Your kind words certainly shared to team in particular front office staff as they received your appreciation. This will bring nothing more than encouragement for us to keep improving the quality of our services. Thank you again for sharing your experience with us. Stay safe and looking forward to welcoming you again soon at Swissôtel Jakarta PIK Avenue! Best regards, Sean Halpin General Manager
Best Service with Delicious Food”
I just spent one night here for my mom's 50th birthday. Their service was great. I arrived at the hotel at 12 pm and make payment bcs my booking was for pay at the hotel. They said our room was being prepared and will call us when ready. At 12.30 they called me by phone and let me checked in although the actual check in time is at 14.00. The dolce gusto coffee maker was a lil bit error so they change it with another one and give me extra one cup for bonus. Also, they let me ask for room services 2 times because I need someone to take a picture of my family. They are very friendly. I celebrate my mom's bday at chinese natoonal resto (sunday brunch ayce). The food was delicious and their service was great! Especially Mr. Sun. He always look around my table and asked if I need anything. Even I did not take the food by myself. He deliver all of them to our table. So it really save our time. Thank you so much. The manager also was there asking us for any feedback. All of them are friendly! Will come back for sure
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Dear Gabriella, Grüezi! My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I would like to thank you for your willingness to drop a great review of our hotel and one of the restaurant, The Chinese National. It is to our pleasure we could accommodate all your need for your Mom's Birthday Celebration. I will certainly share this review with the rest of team, especially Mr. Sun who did excellent service during your Sunday Brunch AYCE. I am glad that you and family enjoyed the stay and dining experience. Stay safe and I hope to see you again very soon. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Bathroom Renovation Needed”
The bathroom’s interior looks beat up and needs renovation. But don’t worry, it’s clean.
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Dear Hans Thank you for the great review of our hotel. We are glad that you enjoyed your stay. However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again very soon. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Best!”
I was very happy to stay here. The bed is super king bed size. I think it is more than 2m. The room is cozy and beautiful. The hotel is right next PIK Avenue. Best location!
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Dear Corina, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Good Choice for business traveller”
Friendly staffs and room was clean. Fast respond if help needed. Location was centralized, it make travel easy..
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Dear NG, Grüezi! Thank you very much for the fantastic feedback of your recent stay at Swissôtel Jakarta PIK Avenue. I am so thrilled to read about your experience and I really appreciate you for taking the time to drop us this review. Rest assured that your kind comments will be shared to the entire team and will be an encouragement and motivation for them to keep on delivering their best. The team and I are looking forward to welcome you back here. We wish you great health and see you again soon. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Highly recommended ”
Surely will be back to have staycation at Swissotel Jakarta PIK Avenue, for the value of money and the overall at the hotel. Breakfast was really good. Keep-up good working 🙌🏻
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Dear Rina, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Will be Back!!”
Nice, Clean room and bathroom. Been here several times and always satisfied with the ambience as well as all the friendly and helpful staff.
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Dear linda, Thank you for the great review of our hotel. We are glad that you enjoyed your stay. However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again very soon. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Nice hotel”
Stayed for 4 nights and slet very well throughout my stay. Staff were polite and helpful. Breakfast was good. Recommended hotel to stay if you come to Jakarta. Lots of restaurants in the mall attached to the hotel.
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Dear Rosalind, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Awesome staycation”
1st time stay with Swissotel PIK such as great place to staycation with family or couple,room view awesome, cleanliness and hotel interior. Thank you for Dzikri from front office for your service he's very friendly and helpful. Also thank you for housekeeping team for your hard work to make you sure all room clean. For sure i'll stay here again next time, thank you Swissotel PIK for amazing experience stay here 😊
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Clean hitel in a perfect location”
The hotel situated at the same building with PIK Avenue shopping center, making us have easy access to many restaurant. Many good restaurants also available nearby. The hotel room is clean, the staffs were great. We stayed on weekend, they had a movie time for kids which was fantastic arrangement. We had a perfect stay, I would recommend this hotel to family traveller with young kids.
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Exceptional”
the location of the hotel is very strategic and the service is good, the rooms are also very clean. I really like staying at Swissotel 👍
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Dear Julia, Grüezi! My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue.. Thank you very much for the fantastic feedback of your recent stay at Swissôtel Jakarta PIK Avenue. I am so thrilled to read about your experience and I really appreciate you for taking the time to drop us this review. Our guest health and safety is the utmost priority, therefore I am very happy to know that you felt comfortable and safe staying with us while still being able to experience our top-notch service. Rest assured that your kind comments will be shared to the entire team and will be an encouragement and motivation for them to keep on delivering their best. The team and I are looking forward to welcome you back here. We wish you great health and see you again soon. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Nice place …. Very clean room …. Services very fast respons.”
chek in tidak tepat waktu sebagian kamar kami baru siap jam 4 sore Modern design, nice room, enough space for two, and located at the best area for food and hangouts.
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Will definitely come back when I visit Jakarta”
Great location, very clean and all staffs are very helpful.
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Dear Marissa, Grüezi! Thank you very much for the fantastic feedback of your recent stay at Swissôtel Jakarta PIK Avenue. I am so thrilled to read about your experience and I really appreciate you for taking the time to drop us this review. Rest assured that your kind comments will be shared to the entire team and will be an encouragement and motivation for them to keep on delivering their best. The team and I are looking forward to welcome you back here. We wish you great health and see you again soon. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Best Service!”
My husband, my daughter and I stayed at Swissotel on my birthday. When we arrived at our room, there were birthday greetings on the mirror. The staff also called to my room and there were staffs came and sang happy birthday and brought me chocolate cake. Swissotel really made my day. Great facilities with large swimming pool. I love their breakfast buffet because it was so delicious. From western to asian menu. Top notch experience! Thank you!
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Best 5 star hotel in north jakarta”
If u looking 5 star hotel in PIK area, near airport n mall, swissotel is the answer.. Everything is superb! Room, breakfast, staff, location, price, nothing to worried
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Dear Randy, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
We hosted our wedding here”
We hosted our wedding here in the ballroom.. Since the date is “lucky day” then it’s very crowded..we booked 19 room in total..when we arrived for check in, the queue is very bad and long..but we got help from Ali (hotel staff) who are really helpfull and bring me to executive lounge for check in… All good for instance : ballroom, room condition, cleanliness, hotel staff, food.. The downside are ; 1. Attention to special guest we spent millions IDR here but they don’t even bother to give some welcome gesture (I need to ask them)..At the end they gave it but it’s only for 1 room.. In the morning I asked to make up my room because we will use it for beauty shoot but they said we are in the waiting list..at the end we made up the room by ourselves.. 2. The elevator was always busy They only have 3 elevators and it’s always full..Imagine we as bridal group but to move 1 floor need to wait for 15 minutes? At least they should have 1 more, very poor design… Overall I still recommend this hotel for stay and wedding but they need to improve and find a workaround solution..
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Dear Ronald, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. Thank you for the great review of our hotel. We are glad that you enjoyed your stay. However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again very soon. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Amazing and Luxury stayed at Swissotel PIK ”
The room was very huge, clean and luxurious. The staff were all kind and friendly. The view was amazing, all the stuff and utilities were working well, the room was stunningly the bed is super comfort. Special thanks to GRO team who decorated my room ,Mr. Gunawan and Mr. Andhika :)
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