Good”

Good

Al Ghurair Arjaan - Accessible, Clean and Spacious”

What I liked about my stay: 1. Clean and modern 2. Adjacent to a mall 3. Spacious one-bedroom apartment 4. Free bottled water daily What could have been improved: 1. No free internet access 2. My request for early check-in wasn't granted, waited for 30 minutes before I got my room (2:30 PM check-in instead of 2:00 PM) 3. There's a very low crackling sound in the piping which I occasionally heard especially when I am about to sleep 4. The staff was not proactive when I was about to check out; they could have called my room if I needed help with my luggage or if I wanted to extend my stay

had a small bad check-in, hotel improved later. ”

The hotel is great, room is very nice. Staff was great after having the first experience with lousy-attitude lady during check-in. They charged an extra bed without any detail listed when we reserved the hotel. Other than that, the hotel is convenient and close to the mall.

no wifi in the room ”

please improve the wifi, especially the hotel side. I have stayed in this hotel (both hotel and living apartment) for more than a month. The chance you get a great service is a fifty-fifty. some of the staffs are extremely nice, and some of the staff literally made me cry in-front of the reception, and I am not kidding, I cried because the supervisor at the reception is toooooo rude. Yes surprisedly the staff is a supervisor. And the internet on the hotel side is completely no signal. 這間飯店(HOTEL)有兩邊,一邊是HOTEL 一邊是有廚房的,兩種我都住了超過一個月在不同的時間段。起初我覺得這間旅館太棒了離我工作的地方近,交通好,設備也新新的,人員也很好，就是有時候打電話叫一個東西要等幾個小時也沒給你送來，網路ＨＯＴＥＬ那邊是完全沒什麼訊號，用到一半沒網路會很想砸手機。但這些都無所謂，最重要的是如果你夠幸運並且心臟不夠大顆的話可能會遇到真的可以把你弄哭的櫃檯人員。我就哭了。

OK ”

Very good experience

Telephone operator with bad attitude ”

1. Despite asking for my room keys to be ready prior to reaching the telephone operator was so rude and he lied raising his voice , when I reach the room was not ready 2.the room was smelly 3. The fridge was leaking water everywhere

Very clean and huge rooms”

Location close to the airport, Dubai old town and also to the next metro station (Union station). But not so close to the Burj Khalifa, Dubai Mall, Palm Jumeirah, Marina and so on. Very nice breakfast buffet. Huge and very clean rooms! Unfortunately no city maps and sightseeing brochures and hints available at the hotel desk.

Unparalleled Convenience”

Loved this hotel for two reasons. First, that it's only about ten steps from a really good mall which has reasonably priced food, two groceries and great shopping at deeply discounted prices. Second, it's a fully serviced apartment with all the comforts of home so we were able to do the laundry and have many of our meals there. For those two factors, it was one of the best hotels I've ever stayed at. However, if you're used to a certain grade of service that you get from certain hotels, this one has a few disappointments. I found it surprising that the room didn't have complimentary wifi and the fee was expensive. When we needed a travel adaptor, that also had a fee. There was only one guy manning the check-in counter and - although he was super pleasant - there was only one of him. We had to call housekeeping and room service 3-4x before someone came. Small things that don't really matter if your expectations are managed. All in all, a very good stay though.

Excellent”

Overall it was excellent, I had delayed checking in ( approx for 2.5 hours) due staff not handling it the probably and room not ready, I would like to thank the duty manager Zainib, she handled the satuation very well for me and my family specially after 9 hrs driving.

An Excellent Hotel and Great Staff.”

I keep staying in this hotel for long time and since long time and every time I checked out with happy and smile. All of the staff are great specially at the reception and one of names Anas, he is very friendly, gentle and cooperative, He always try his best to satisfy the guests and ensure they are happy before they leave the reception area and has very strong memory and always remember me during check in and keep welcoming every time I come.

Best hotel apartment 5 star! ”

Easy check in. Clean modern big room. Amazing nice room. Easily 5 star hotel. Located right with Al Ghurair Centre shopping mall. Only 5mins walk to Union Sq metro. Many eateries shop nearby. Apartment have complete kitchen utensils. Have good washing dry machine. Only BIG problem is lack of free wifi in rooms only in Lovby.

It was a wonderfully visit and intend to come back”

It was a pleasant moments staying, really me and my family enjoyed been in this cosy hotel. I love it and I intend to be a member of fan of this hotel Thank you for agoda and alghurir arjan for happiness we got.

Very good”

after Accor took over the hotel management the service is not good

Perfect hotel in Dubai”

I would come visit again for sure

good hotel”

room are very big and staff are helpful

fantastic stay ”

good location

Good”

Good

very good hotel”

the best stay”

It was great. We were so relaxed and even did shopping inside the mall which was only down the hotel. Expected to be back soon

A hotel to stay for”

Pleasant, comfortable, attentive staff and the best part is the hotel is adjoined with the mall..shopping heaven and is useful when we need for last minute shopping