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8.5

Excellent
14.9% this month
/10
(2,284 reviews)See what guests said
Highly rated by guests – 87% would recommend
Housekeeping6
Breakfast4
Shops2
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Al-Ghurair City

240 m

Dubai Grocery

240 m

Dream Land Nuts

240 m

Al Ghurair centre

260 m

Book Corner

260 m

Popular landmarks
Dubai Creek

2.0 km

The Dubai Mall

8.7 km

Dubai Aquarium & Underwater Zoo

8.9 km

Burj Khalifa

9.1 km

The Dubai Fountain

9.3 km

Closest landmarks
RTA Public Parking

330 m

Al Ghurair Parking

340 m

Ashbit Supermarket

460 m

Kadooli Supermarket

500 m

Deira Bus Station

560 m

Swissotel Living Al Ghurair

"Staff, service and accommodation quality was excellent."

Rushen - April 2, 2022
One Bedroom Apartment - Room plan Swissotel Living Al Ghurair
Lobby Swissotel Living Al Ghurair
Swimming pool [outdoor] Swissotel Living Al Ghurair
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Swissotel Living Al Ghurair

PO BOX 185051 UMAR BIN AL KATTAB ROAD, Deira, Dubai, United Arab Emirates, 185060 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Deira, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"
  • 420 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Dubai

  • Free Wi-Fi in all rooms!

Value for money8.0
Distance to city center1.0 Km
Location rating8.7
Nearest airportDubai International Airport (DXB)
Distance to airport5.3 km

Rooms available at Swissotel Living Al Ghurair

Excellent
Room comfort & quality

8.9

Two Bedroom Apartment
...
  • Room size: 148 m²/1593 ft²
  • City view
  • 1 king bed & 2 single beds
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One Bedroom Apartment
...
  • Room size: 112 m²/1206 ft²
  • City view
  • 1 king bed
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Three Bedroom Apartment
...
  • Room size: 189 m²/2034 ft²
  • City view
  • 1 double bed & 2 single bed...
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DESIGN APARTMENT,3 BEDROOMS,BALCONY
...
  • Room size: 189 m²/2034 ft²
Enter dates to see prices
One Bedroom Apartment
...
  • Room size: 112 m²/1206 ft²
Enter dates to see prices
Two bedrooms apartment
...
  • Room size: 148 m²/1593 ft²
Enter dates to see prices
Three bedrooms apartment
...
  • Room size: 189 m²/2034 ft²
Enter dates to see prices
DESIGN APARTMENT,1 BEDROOM,BALCONY
...
  • Room size: 112 m²/1206 ft²
Enter dates to see prices
DESIGN APARTMENT 1 TWIN BED 3 BEDROOM WITH BALCONY
...
    Enter dates to see prices
    Suite - Single Use
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Swissotel Living Al Ghurair?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Swissotel Living Al Ghurair?

      Swissotel Living Al Ghurair is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 AED. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at Swissotel Living Al Ghurair also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Swissotel Living Al Ghurair has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the serviced apartment. If you're looking for an easy way to get around Dubai with private transportation, the serviced apartment can arrange both taxis or car rental.

      Is breakfast offered at Swissotel Living Al Ghurair?

      Start your mornings right, with the continental and buffet breakfast options offered at Swissotel Living Al Ghurair. Adults can enjoy breakfast offered with an additional charge of 110 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

      What are my dining options at Swissotel Living Al Ghurair?

      Swissotel Living Al Ghurair features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      Can special events be hosted at Swissotel Living Al Ghurair?

      Audio-visual equipment service is offered to help your event go smoothly.

      See map

      Explore the neighborhood

      What people love about Swissotel Living Al Ghurair

      • 10

        Exceptional
        Staff 

        "Staff, service and accommodation quality was excellent."

        Rushen

        |

        April 2, 2022

      • 10

        Exceptional

        "Definitely a hotel to book when traveling to Dubai."

        Rushen

        |

        April 2, 2022

      • 10

        Exceptional

        "Very impressed with apartment and facilities."

        Jim

        |

        February 15, 2022

      Overall rating:

      8.5

      Excellent
      2,284 reviews
      Cleanliness
      8.7
      Facilities
      8.4
      Location
      8.7
      Read all reviews >
      What travelers say they love:
      Very friendly and helpful staff.
      Jim from United Arab Emirates
      Couple
      More about Swissotel Living Al Ghurair

      More about Swissotel Living Al Ghurair

      Swissotel Living Al Ghurair

      You'll love the exceptional convenience during your stay at Swissotel Living Al Ghurair, located right in the heart of the city center, with an easy access to everything in Dubai. Variety is the spice of life. Swissotel Living Al Ghurair offers an abundance of choices in activities, with its location just 9.0 km from the Burj Khalifa.
      The superior services and facilities offered at Swissotel Living Al Ghurair will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Dubai can be assisted with taxi, car hire and shuttle services available.
      Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The serviced apartment's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Swissotel Living Al Ghurair.
      In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Swissotel Living Al Ghurair.
      Guests are guaranteed a comfortable stay while at Swissotel Living Al Ghurair. To enhance your stay, some rooms at the serviced apartment come with blackout curtains and air conditioning. The specially-designed rooms at Swissotel Living Al Ghurair offer more than one layout option, including rooms that have separate living room and balcony or terrace. The serviced apartment's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
      You may be assured to know that a refrigerator, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


      Dining and things to do

      Wake up with no worries at Swissotel Living Al Ghurair, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the serviced apartment with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the serviced apartment. Swissotel Living Al Ghurair is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
      Once there, be sure to check out bar for some in-house nighttime fun.
      Swissotel Living Al Ghurair promises you a fun-packed holiday with a variety of activities and facilities. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, steam room, spa and sauna. The serviced apartment's on-site pool invites you every day for a cooling dip or a few refreshing laps.
      With the serviced apartment's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the serviced apartment's squash court. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


      Around the property

      Venture outside Swissotel Living Al Ghurair and explore Dubai during your stay. You're sure to want to visit The Dubai Fountain located 9.2 km away, among the most sought-after photographs for anyone visiting Dubai. Your journey through Dubai can be completed with a short shopping stop at The Dubai Mall located 8.6 km away.

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      Amenities and facilities
      Excellent
      Facilities

      8.4

      Most talked about facilities

      Housekeeping

      3 mentions

      Breakfast

      2 mentions

      Food & Dining

      1 mention

      Internet

      1 mention

      Languages spoken

      • English
      • Arabic
      • Chinese [Mandarin]
      • Filipino
      • French
      • Hindi
      • Japanese
      • Russian
      • Ukrainian

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet [LAN]
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Fitness center
      • Garden
      • Hot tub
      • Light therapy
      • Massage
      • On-site entertainment
      • Sauna
      • Spa
      • Squash court
      • Steamroom
      • Swimming pool [outdoor]
      • Table tennis
      • Tennis court
      • Ticket services
      • Tours

      Cleanliness and safety

      • Anti-viral cleaning products
      • Breakfast in room
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hotel room service app
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Coffee shop
      • Kitchen
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Convenience store
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Grooming service
      • Invoice provided
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Postal service
      • Safety deposit boxes
      • Shops
      • Smoking area
      • Terrace

      For the kids

      • Babysitting service
      • Family room
      • Kids meal
      • Playground
      • Swimming pool [kids]

      Land sports

      • Golf course (within 3 km)

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Security [24-hour]
      • Smoke alarms

      Getting around

      • Airport transfer
      • Car park [free of charge]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      • Taxi service
      • Valet parking

      Available in all rooms

      • Air conditioning
      • Alarm clock
      • Balcony/terrace
      • Bathrobes
      • Bathtub
      • Carpeting
      • Closet
      • Daily newspaper
      • Desk
      • Free bottled water
      • Hair dryer
      • In-room safe box
      • Kitchenette
      • Microwave
      • Mini bar
      • Private bathroom
      • Refrigerator
      • Satellite/cable channels
      • Seating area
      • Separate dining area
      • Slippers
      • Smoke detector
      • Sofa
      • Telephone
      • Tile/marble flooring
      • Toiletries
      • Towels
      • Wake-up service
      • Washing machine
      Food and dining
      Breakfast options
      • American
      • Asian
      • Continental
      • Vegetarian
      Restaurants on site

      Liwan

      • Cuisine: International
      • Menu: A-la-carte

      Yasmine

      • No additional information available
      Location
      PO BOX 185051 UMAR BIN AL KATTAB ROAD, Deira, Dubai, United Arab Emirates, 185060
      Excellent
      Location

      8.7

      Airports

      • Dubai International Airport (DXB)
        5.3 km
      • Sharjah International Airport (SHJ)
        21.3 km

      Public transportation

      • Salah Al Din
        420 m
      • Union Metro Station
        430 m

      Hospital or clinic

      • Amber Clinics
        660 m

      Shopping

      • The Dubai Mall
        8.7 km

      Convenience store

      • On-site

      Cash withdrawal

      • ATM on-site
      What's nearby

      Popular landmarks

      • Dubai Creek
        2.0 km
      • The Dubai Mall
        8.7 km
      • Dubai Aquarium & Underwater Zoo
        8.9 km
      • Burj Khalifa
        9.1 km
      • The Dubai Fountain
        9.3 km
      • Wild Wadi Waterpark
        19.4 km
      • Burj Al Arab
        19.5 km
      • Ski Dubai
        20.7 km
      • Dubai Miracle Garden
        24.4 km
      • Atlantis Aquaventure Waterpark
        24.9 km

      Nearby landmarks

      • Al-Ghurair City
        240 m
      • Dubai Grocery
        240 m
      • Dream Land Nuts
        240 m
      • Al Ghurair centre
        260 m
      • Book Corner
        260 m
      • Juma Grocery
        280 m
      • RTA Public Parking
        330 m
      • Al Ghurair Parking
        340 m
      • Dixon Mini Mart
        410 m
      • Salah Al Din
        420 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Others
      • Please note that :
        Only the following IDs are valid for guests checking in:
        • UAE National ID (for UAE Citizens and Residents)
        • Passport (for all guests)
        Please note that, UAE driving license is no longer acceptable, taking into consideration that all citizens and residents should now have a valid UAE National ID and should use it upon checking in. In case of the UAE National ID is not available, the passport should be used instead.
      • A tourism tax will be charged directly at the property.
      • The maximum number of extra beds permitted in a room is 1.
      • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
      • One child under 4 years old stays for free if using baby cot/crib.
      • Children under 13 years old stay for free with extra bedding and breakfast provided.
      • The Kids Club, located on the 5th floor, is open from 10:00 AM to 10:00 PM on weekdays and from 10:00 AM to 11:00 PM on weekends.
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee150 AED
      • Distance from city center1.0 Km
      • Travel time to airport (minutes)10

      Extras

      • Breakfast charge (unless included in room price)110 AED

      The property

      • Number of restaurants3
      • Number of rooms 192
      • Room voltage220
      • Year property opened2011
      Property announcements

      In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

      Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

      The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

      Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

      Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

      Reviews of Swissotel Living Al Ghurair from real guests

      Provided by verified guests of Agoda
      8.4
      /
      10
      Cleanliness8.7
      Facilities8.4
      Location8.7
      Room comfort and quality8.9
      Service8.4
      Value for money8.0
      High score for Dubai
      Rating
      9+ Exceptional (70)
      8-9 Excellent (34)
      7-8 Very Good (24)
      6-7 Good (11)
      <6 Below Expectation (16)
      Time of the year
      Mar - May (32)
      Jun - Aug (35)
      Sep - Nov (42)
      Dec - Feb (46)
      All guests (254)
      All room types
      All languages

      Show reviews that mention 

      Showing 155 verified guest comments
      12345
      9.0
      Exceptional
      FADLY from Brunei Darussalam
      Family with young children
      Two Bedroom Apartment
      Stayed 3 nights in December 2015

      Best hotel apartment 5 star! ”

      Clean! Huge! Modern! Great location at Al Ghurair centre and Union Sq metro

      Easy check in. Clean modern big room. Amazing nice room. Easily 5 star hotel. Located right with Al Ghurair Centre shopping mall. Only 5mins walk to Union Sq metro. Many eateries shop nearby. Apartment have complete kitchen utensils. Have good washing dry machine. Only BIG problem is lack of free wifi in rooms only in Lovby.

      Reviewed January 04, 2016

      See room deals

      8.8
      Excellent
      Anna from Philippines
      Family with young children
      One Bedroom Apartment
      Stayed 3 nights in November 2016

      Unparalleled Convenience”

      Loved this hotel for two reasons. First, that it's only about ten steps from a really good mall which has reasonably priced food, two groceries and great shopping at deeply discounted prices. Second, it's a fully serviced apartment with all the comforts of home so we were able to do the laundry and have many of our meals there. For those two factors, it was one of the best hotels I've ever stayed at. However, if you're used to a certain grade of service that you get from certain hotels, this one has a few disappointments. I found it surprising that the room didn't have complimentary wifi and the fee was expensive. When we needed a travel adaptor, that also had a fee. There was only one guy manning the check-in counter and - although he was super pleasant - there was only one of him. We had to call housekeeping and room service 3-4x before someone came. Small things that don't really matter if your expectations are managed. All in all, a very good stay though.

      Reviewed November 05, 2016

      See room deals

      8.4
      Excellent
      Ueli from Switzerland
      Couple
      One Bedroom Apartment
      Stayed 3 nights in December 2016

      Very clean and huge rooms”

      Location close to the airport, Dubai old town and also to the next metro station (Union station). But not so close to the Burj Khalifa, Dubai Mall, Palm Jumeirah, Marina and so on. Very nice breakfast buffet. Huge and very clean rooms! Unfortunately no city maps and sightseeing brochures and hints available at the hotel desk.

      Reviewed December 10, 2016

      See room deals

      9.2
      Exceptional
      Ruba
      Family with young children
      One Bedroom Apartment
      Stayed 6 nights in November 2019

      Value for money!”

      Stayed here for 6 nights. The 1 bedroom apartment was well-sized and had all the amenities necessary for a long stay. Upon request we were allocated an apartment on the 20th floor which had great 180 degree views of Dubai. Breakfast spread was very nice however i would have appreciated some more sweet options (such as waffles or pancakes made to order). Overall delighted with our experience and would definitely come back here again.

      Reviewed December 12, 2019

      See room deals

      Dear Ruba, Thank you so much for choosing Swissotel Living Al Ghurair to stay! We are grateful of the time you have taken and the positive feedback shared about Swissotel Living Al Ghurair. We look forward to welcoming you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

      Responded January 12, 2020
      Swissotel Living Al Ghurair
      10.0
      Exceptional
      wang from China
      Business traveler
      Two Bedroom Apartment
      Stayed 3 nights in June 2013

      Tour and hotel was excellent , ”

      Rooms , service and business centre

      Stay was pleasant and service was quite nice , and location is center of Dubai

      Reviewed June 07, 2013

      See room deals

      10.0
      Exceptional
      wang from China
      Business traveler
      Two Bedroom Apartment
      Stayed 2 nights in July 2013

      trip was good and successful”

      service , clean and near in deira

      exellent trip and was enjoyed a lot of places during stay in dubai

      Reviewed July 19, 2013

      See room deals

      8.3
      Excellent
      Puntarika from Thailand
      Business traveler
      One Bedroom Apartment
      Stayed 4 nights in February 2014

      had a small bad check-in, hotel improved later. ”

      great room, close to shopping, clean

      The hotel is great, room is very nice. Staff was great after having the first experience with lousy-attitude lady during check-in. They charged an extra bed without any detail listed when we reserved the hotel. Other than that, the hotel is convenient and close to the mall.

      Reviewed April 05, 2014

      See room deals

      9.3
      Exceptional
      Alma from Philippines
      Family with young children
      Two Bedroom Apartment
      Stayed 5 nights in April 2015

      Staff are very friendly & honest, tnx Anthony. ”

      Location

      Great experience. Hotel is very accessible. Staff are nice. Room are clean. Bus lounge staff Mark are very helpful. Tnx guys....highly recommended to all....

      Reviewed April 29, 2015

      See room deals

      8.7
      Excellent
      Ahmed from Saudi Arabia
      Business traveler
      One Bedroom Apartment
      Stayed 2 nights in January 2016

      An Excellent Hotel and Great Staff.”

      Perfect Hotel, Friendly Staff and Good Location.

      I keep staying in this hotel for long time and since long time and every time I checked out with happy and smile. All of the staff are great specially at the reception and one of names Anas, he is very friendly, gentle and cooperative, He always try his best to satisfy the guests and ensure they are happy before they leave the reception area and has very strong memory and always remember me during check in and keep welcoming every time I come.

      Reviewed February 04, 2016

      See room deals

      8.3
      Excellent
      Jeffrey from Philippines
      Solo traveler
      One Bedroom Apartment
      Stayed 9 nights in August 2014

      Al Ghurair Arjaan - Accessible, Clean and Spacious”

      Their one-bedroom apartment is spacious; it's clean; it's literally adjacent to a mall

      What I liked about my stay: 1. Clean and modern 2. Adjacent to a mall 3. Spacious one-bedroom apartment 4. Free bottled water daily What could have been improved: 1. No free internet access 2. My request for early check-in wasn't granted, waited for 30 minutes before I got my room (2:30 PM check-in instead of 2:00 PM) 3. There's a very low crackling sound in the piping which I occasionally heard especially when I am about to sleep 4. The staff was not proactive when I was about to check out; they could have called my room if I needed help with my luggage or if I wanted to extend my stay

      Reviewed August 31, 2014

      See room deals

      9.3
      Exceptional
      ABDULLAH from Saudi Arabia
      Family with young children
      One Bedroom Apartment
      Stayed 5 nights in October 2013

      It was a wonderfully visit and intend to come back”

      Clean, nice design, very comfort

      It was a pleasant moments staying, really me and my family enjoyed been in this cosy hotel. I love it and I intend to be a member of fan of this hotel Thank you for agoda and alghurir arjan for happiness we got.

      Reviewed October 29, 2013

      See room deals

      8.8
      Excellent
      Khalid from Saudi Arabia
      Family with young children
      Two Bedroom Apartment
      Stayed 5 nights in August 2016

      Excellent”

      Overall it was excellent, I had delayed checking in ( approx for 2.5 hours) due staff not handling it the probably and room not ready, I would like to thank the duty manager Zainib, she handled the satuation very well for me and my family specially after 9 hrs driving.

      Reviewed August 21, 2016

      See room deals

      6.0
      Shu from Taiwan
      Couple
      One Bedroom Apartment
      Stayed 1 night in June 2018

      no wifi in the room ”

      please improve the wifi, especially the hotel side. I have stayed in this hotel (both hotel and living apartment) for more than a month. The chance you get a great service is a fifty-fifty. some of the staffs are extremely nice, and some of the staff literally made me cry in-front of the reception, and I am not kidding, I cried because the supervisor at the reception is toooooo rude. Yes surprisedly the staff is a supervisor. And the internet on the hotel side is completely no signal. 這間飯店(HOTEL)有兩邊,一邊是HOTEL 一邊是有廚房的,兩種我都住了超過一個月在不同的時間段。起初我覺得這間旅館太棒了離我工作的地方近,交通好,設備也新新的,人員也很好,就是有時候打電話叫一個東西要等幾個小時也沒給你送來,網路HOTEL那邊是完全沒什麼訊號,用到一半沒網路會很想砸手機。但這些都無所謂,最重要的是如果你夠幸運並且心臟不夠大顆的話可能會遇到真的可以把你弄哭的櫃檯人員。我就哭了。

      Reviewed August 02, 2018

      See room deals

      9.7
      Exceptional
      Masato from Philippines
      Couple
      One Bedroom Apartment
      Stayed 1 night in May 2015

      the best stay”

      location, ambiance and cleanliness

      It was great. We were so relaxed and even did shopping inside the mall which was only down the hotel. Expected to be back soon

      Reviewed May 16, 2015

      See room deals

      9.2
      Exceptional
      noellen from Philippines
      Group
      One Bedroom Apartment
      Stayed 1 night in October 2016

      Superb”

      Good deal . Money wise guaranteed

      Reviewed October 31, 2016

      See room deals

      8.3
      Excellent
      Rabiatul from Brunei Darussalam
      Family with teens
      Two Bedroom Apartment
      Stayed 4 nights in January 2015

      A hotel to stay for”

      mall, food, business area

      Pleasant, comfortable, attentive staff and the best part is the hotel is adjoined with the mall..shopping heaven and is useful when we need for last minute shopping

      Reviewed April 11, 2015

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      6.0
      noellen from Philippines
      Couple
      One Bedroom Apartment
      Stayed 1 night in February 2017

      Above average”

      i have 2 friends with me while checking in i inform the staff that my friend wont stay longer as they came from far place in UAE they need to rest a bit at least 1 hour 0r 2 but the staff didnt allow them to come in im so dissappointed....i rented a hotel apartment not just a hotel room. the cost also was too much... one more thing i check in around 7 pm i ask the reception to give me permission to stay a little bit longer coz my flight was delay at 4 pm so i ask for late check out atleast 1;30 pm but they reception keep on calling in the morning at 9 am and keep reminding us that they can allow us to stay until 12;30 they even threatened me that they will charge me with extra if i will not leave the room at 1 pm..

      Reviewed February 19, 2017

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      10.0
      Exceptional
      Hong from Singapore
      Family with teens
      One Bedroom Apartment
      Stayed 5 nights in November 2019

      Clean n nice hotel”

      Location is at old city , very good n big room . Shopping below . Near airport

      Reviewed November 26, 2019

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      Dear Hong, Thank you so much for the perfect rating! We are grateful of the time you have taken and the positive feedback shared about Swissotel Al Ghurair. We look forward to welcoming you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

      Responded November 26, 2019
      Swissotel Living Al Ghurair
      10.0
      Exceptional
      Thomas from United Kingdom
      Couple
      One Bedroom Apartment
      Stayed 5 nights in April 2017

      Apartment Review”

      Superb apartment, very very spacious with very good facilities, staff were excellent and very very helpful.

      Reviewed April 10, 2017

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      9.7
      Exceptional
      CHEE from Malaysia
      Business traveler
      One Bedroom Apartment
      Stayed 6 nights in November 2013

      Perfect trip”

      Clean,convenient & quality

      Near to shopping,convenient,nice hotel & friendly staff.

      Reviewed November 10, 2013

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