"Staffs were nice and very accommodating."
Location rating score
420 meters to public transportation
Located in heart of Dubai
Free Wi-Fi in all rooms!
|Value for money||8.1|
|Distance to city center||1.0 Km|
|Nearest airport||Dubai International Airport (DXB)|
|Distance to airport||5.3 km|
Check-in is from 03:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Swissotel Living Al Ghurair is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 AED. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at Swissotel Living Al Ghurair also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Swissotel Living Al Ghurair has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Dubai with private transportation, the serviced apartment can arrange taxi service.
"Large place, great breakfast"
October 17, 2019
"We will be back for sure"
January 1, 2020
"Very good experience"
January 31, 2019
Let Swissotel Living Al Ghurair be your home when staying in Dubai. This deluxe property offers guests superior comfort, security, and warm hospitality through its 192 stunning units that include well-designed one-, two- or three- bedrooms. Each spacious room is decorated with elegance and style, featuring a private balcony overlooking the old city of Dubai, a beautifully-maintained gardens, and a swimming pool. Other facilities include a fully equipped kitchen with ample counter space, a fridge, an oven, a microwave, and a dish washer.
Swissotel Living Al Ghurair is connected to Al Ghurair Centre, a shopping center that features various restaurants. The Dubai Creek Golf & Yacht Club, along with supermarkets, banks, and foreign exchange facilities, are all within a walking distance. There is also a nearby mosque for a religious visit. Shuttle bus service to the finest beaches in the city is available.
At this family-oriented property, family can enjoy watching movies in the nearby theatres and an indoor amusement center is available for children.
"I would come visit again for sure"
June 14, 2017
Children and extra beds
All children are welcome.
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Swissotel Living Al Ghurair
Sheikh Zayed Road
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Best hotel apartment 5 star! ”
Easy check in. Clean modern big room. Amazing nice room. Easily 5 star hotel. Located right with Al Ghurair Centre shopping mall. Only 5mins walk to Union Sq metro. Many eateries shop nearby. Apartment have complete kitchen utensils. Have good washing dry machine. Only BIG problem is lack of free wifi in rooms only in Lovby.
Loved this hotel for two reasons. First, that it's only about ten steps from a really good mall which has reasonably priced food, two groceries and great shopping at deeply discounted prices. Second, it's a fully serviced apartment with all the comforts of home so we were able to do the laundry and have many of our meals there. For those two factors, it was one of the best hotels I've ever stayed at. However, if you're used to a certain grade of service that you get from certain hotels, this one has a few disappointments. I found it surprising that the room didn't have complimentary wifi and the fee was expensive. When we needed a travel adaptor, that also had a fee. There was only one guy manning the check-in counter and - although he was super pleasant - there was only one of him. We had to call housekeeping and room service 3-4x before someone came. Small things that don't really matter if your expectations are managed. All in all, a very good stay though.
Very clean and huge rooms”
Location close to the airport, Dubai old town and also to the next metro station (Union station). But not so close to the Burj Khalifa, Dubai Mall, Palm Jumeirah, Marina and so on. Very nice breakfast buffet. Huge and very clean rooms! Unfortunately no city maps and sightseeing brochures and hints available at the hotel desk.
Value for money!”
Stayed here for 6 nights. The 1 bedroom apartment was well-sized and had all the amenities necessary for a long stay. Upon request we were allocated an apartment on the 20th floor which had great 180 degree views of Dubai. Breakfast spread was very nice however i would have appreciated some more sweet options (such as waffles or pancakes made to order). Overall delighted with our experience and would definitely come back here again.
Dear Ruba, Thank you so much for choosing Swissotel Living Al Ghurair to stay! We are grateful of the time you have taken and the positive feedback shared about Swissotel Living Al Ghurair. We look forward to welcoming you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
Tour and hotel was excellent , ”
Stay was pleasant and service was quite nice , and location is center of Dubai
trip was good and successful”
exellent trip and was enjoyed a lot of places during stay in dubai
had a small bad check-in, hotel improved later. ”
The hotel is great, room is very nice. Staff was great after having the first experience with lousy-attitude lady during check-in. They charged an extra bed without any detail listed when we reserved the hotel. Other than that, the hotel is convenient and close to the mall.
Staff are very friendly & honest, tnx Anthony. ”
Great experience. Hotel is very accessible. Staff are nice. Room are clean. Bus lounge staff Mark are very helpful. Tnx guys....highly recommended to all....
An Excellent Hotel and Great Staff.”
I keep staying in this hotel for long time and since long time and every time I checked out with happy and smile. All of the staff are great specially at the reception and one of names Anas, he is very friendly, gentle and cooperative, He always try his best to satisfy the guests and ensure they are happy before they leave the reception area and has very strong memory and always remember me during check in and keep welcoming every time I come.
Al Ghurair Arjaan - Accessible, Clean and Spacious”
What I liked about my stay: 1. Clean and modern 2. Adjacent to a mall 3. Spacious one-bedroom apartment 4. Free bottled water daily What could have been improved: 1. No free internet access 2. My request for early check-in wasn't granted, waited for 30 minutes before I got my room (2:30 PM check-in instead of 2:00 PM) 3. There's a very low crackling sound in the piping which I occasionally heard especially when I am about to sleep 4. The staff was not proactive when I was about to check out; they could have called my room if I needed help with my luggage or if I wanted to extend my stay
It was a wonderfully visit and intend to come back”
It was a pleasant moments staying, really me and my family enjoyed been in this cosy hotel. I love it and I intend to be a member of fan of this hotel Thank you for agoda and alghurir arjan for happiness we got.
Overall it was excellent, I had delayed checking in ( approx for 2.5 hours) due staff not handling it the probably and room not ready, I would like to thank the duty manager Zainib, she handled the satuation very well for me and my family specially after 9 hrs driving.
no wifi in the room ”
please improve the wifi, especially the hotel side. I have stayed in this hotel (both hotel and living apartment) for more than a month. The chance you get a great service is a fifty-fifty. some of the staffs are extremely nice, and some of the staff literally made me cry in-front of the reception, and I am not kidding, I cried because the supervisor at the reception is toooooo rude. Yes surprisedly the staff is a supervisor. And the internet on the hotel side is completely no signal. 這間飯店(HOTEL)有兩邊,一邊是HOTEL 一邊是有廚房的,兩種我都住了超過一個月在不同的時間段。起初我覺得這間旅館太棒了離我工作的地方近,交通好,設備也新新的,人員也很好，就是有時候打電話叫一個東西要等幾個小時也沒給你送來，網路ＨＯＴＥＬ那邊是完全沒什麼訊號，用到一半沒網路會很想砸手機。但這些都無所謂，最重要的是如果你夠幸運並且心臟不夠大顆的話可能會遇到真的可以把你弄哭的櫃檯人員。我就哭了。
the best stay”
It was great. We were so relaxed and even did shopping inside the mall which was only down the hotel. Expected to be back soon
Good deal . Money wise guaranteed
A hotel to stay for”
Pleasant, comfortable, attentive staff and the best part is the hotel is adjoined with the mall..shopping heaven and is useful when we need for last minute shopping
i have 2 friends with me while checking in i inform the staff that my friend wont stay longer as they came from far place in UAE they need to rest a bit at least 1 hour 0r 2 but the staff didnt allow them to come in im so dissappointed....i rented a hotel apartment not just a hotel room. the cost also was too much... one more thing i check in around 7 pm i ask the reception to give me permission to stay a little bit longer coz my flight was delay at 4 pm so i ask for late check out atleast 1;30 pm but they reception keep on calling in the morning at 9 am and keep reminding us that they can allow us to stay until 12;30 they even threatened me that they will charge me with extra if i will not leave the room at 1 pm..
Clean n nice hotel”
Location is at old city , very good n big room . Shopping below . Near airport
Dear Hong, Thank you so much for the perfect rating! We are grateful of the time you have taken and the positive feedback shared about Swissotel Al Ghurair. We look forward to welcoming you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
Superb apartment, very very spacious with very good facilities, staff were excellent and very very helpful.
Near to shopping,convenient,nice hotel & friendly staff.