Swissotel Makkah
Swissotel Makkah
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Bathroom Swissotel Makkah
Bathroom
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Lobby Swissotel Makkah
Lobby
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Interior view Swissotel Makkah
Interior view
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Interior view Swissotel Makkah
Interior view
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Location
Excellent
8.9
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Removed from saved list
2017

Swissotel Makkah

Excellent location
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Excellent
From 1388 reviewsSee what guests said
8.3
Recommended by 90% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

Room choices
8.3
Excellent
Room comfort & quality
15 travelers are looking at this property right nowBook now before it's too late!
Classic room Kaaba view
Classic room Kaaba view
...
  • City view
  • 38 m²/409 ft²
  • 2 single beds or 1 double b...
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Classic Triple Room with View
Classic Triple Room with View
...
  • City view
  • 38 m²/409 ft²
  • 3 single beds
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Junior Suite Haram View
Junior Suite Haram View
...
  • City view
  • 64 m²/689 ft²
  • 1 king bed
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Classic Triple Room
Classic Triple Room
...
  • City view
  • 32 m²/344 ft²
  • 3 single beds
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Junior suite Kaaba view
Junior suite Kaaba view
...
  • City view
  • 64 m²/689 ft²
  • 1 king bed
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Classic Triple
Classic Triple
...
  • City view
  • 38 m²/409 ft²
  • 3 single beds
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Classic Room City View
Classic Room City View
...
  • City view
  • 38 m²/409 ft²
  • 2 single beds or 1 double b...
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Junior Suite City View
Junior Suite City View
...
  • City view
  • 64 m²/689 ft²
  • 1 king bed
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Classic room Haram view
Classic room Haram view
...
  • City view
  • 38 m²/409 ft²
  • 2 single beds or 1 double b...
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Classic Quadruple Room
Classic Quadruple Room
...
  • 25 m²/269 ft²
  • Shower
  • 4 single beds
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More about Swissotel Makkah

More about Swissotel Makkah

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1388)Booking.com Reviews (13510)
8.3
Excellent
Read reviews from:
Cleanliness8.6
Facilities8.2
Location8.9
Room comfort and quality8.3
Service8.1
Value for money7.7
Provided by verified guests of Agoda
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Showing 1074 verified guest comments
12345
7.6
Muhammad from United Arab Emirates
Business traveler
Classic Room City View
Stayed 5 nights in May 2018
Your security person is not professional ”
U shoul trained staff on English language due to your security staff neglect I have Waite 2 hours in parking area your staff did not inter car number at enter register so me and my wife face problem
Reviewed May 27, 2018
10.0
nor from Singapore
Couple
Classic Room City View
Stayed 12 nights in May 2018
11days stay. First time but not the last. ”
This is our 1st time trying out Swissotel Makkah (May 2018) after a horrid experience at Makkah Millenium in December 2017. Our loyalty pledged to Hilton Makkah (Millenium Makkah now) since 2000, has switched to Swissotel. 1) wonderful and helpful staff 2) staff take pride to know and communicate with guests 3) approachable, warm greetings EVERYTIME 4) great array of buffet, yummy too 5) really helpful people behind the desk 6) special thanks to Waad from Hotel Registration for painstakingly helping us to resolve the loss of credit card issue. Truly thankful and grateful. Will not be the last time we’re in Swissotel, inshaallah. Every Single staff was so helpful. So kind. Superb service. Made our trip to the Holyland during Ramadan, a more relaxing stress free one. We shall come again, very soon, inshaallah.
Reviewed May 25, 2018
10.0
fahad from Saudi Arabia
Group
Classic Triple
Stayed 2 nights in May 2018
ممتاز الفندق”
لما تروح برج الساعه فيه اربع فنادق احسنهم الفورمنت بس غالي بعده على طول سويس هوتيل بعدها الموفنبيك و زمزم. الفندق ممتاز اخذنا غرفه با ثلاث اسره الخدمه مممتازه والبوفيه متنوع واحلى شي الفندق له مدخلين واحد من يدخلك على سوق من سوق للحرم واحد على طول للحرم!! احلى شي فيه برمضان انه مستغل سالفة الباب الي برا مسويه مساحه صغيره مسجد صغير للي يبي يصلي برا مع الناس في الحرم وبس مكان مسكر وفيه سكرتيه ومخصص لاهل الفندق حلو لصلاة التراويح تاخذ راحتك تصلي مع الناس و مكيف الفندق يدف عليك براد ومرتاح وانت بساحة الحرام !! هذي الميزه بس عنده
Reviewed May 23, 2018
5.2
Khalid from Bahrain
Group
Classic Room City View
Stayed 2 nights in May 2018
للأسف أسمه أكبر منه”
أنصح بالفنادق الأخرى الموجودة في برج الساعة
Reviewed May 20, 2018
9.6
Muhammed from Saudi Arabia
Family with young children
Classic Room City View
Stayed 1 night in May 2018
Exceptional”
غرف الطوابق الدنيا بحاجة ماسة إلى التجديد ولاترقى الان الى مستوى 3 نجوم
Reviewed May 10, 2018
10.0
Sajjad from Canada
Group
Classic Triple
Stayed 3 nights in April 2018
very good and clean stay”
No issues, the staff are very friendly and the hotel is the best ever. Buffet breakfast is Saudi royal buffet haha. Very good stay and no issues. Only thing they give u 1 bottle per person in a day which is low since its hot and you get thirsty. Overall loved my stay and would come back for sure. Reception guy Aram is awesome and very helpful.
Reviewed May 10, 2018
9.6
MUHAMMED from South Africa
Couple
Classic Room City View
Stayed 9 nights in March 2018
Great hotel ”
Thank You for a wonderful stay. Great staff especially Mr Shafik Khan from front desk and all staff for making our stay so memorable.
Reviewed May 03, 2018
9.6
ahmed from Saudi Arabia
Couple
Classic room Haram view
Stayed 2 nights in April 2018
Great hotel and staff”
Every thing is great
Reviewed April 29, 2018
9.6
Mohammed from Saudi Arabia
Group
Classic Room City View
Stayed 1 night in April 2018
Excelent”
You can see the kabbah
Reviewed April 24, 2018
10.0
Malik from Pakistan
Family with young children
Classic Room City View
Stayed 3 nights in February 2018
Best stay ”
Recommended.
Reviewed April 18, 2018
10.0
Malik from Pakistan
Family with young children
Classic Room City View
Stayed 3 nights in February 2018
Best Stay”
Loved it......
Reviewed April 18, 2018
10.0
Ayman from Australia
Couple
Classic room Haram view
Stayed 4 nights in April 2018
Always the best ”
Second visit and still the best thanks hafiz ( reception ) and thanks for the room cleaners Always very good place with high standards
Reviewed April 17, 2018
6.4
Abdul from United Arab Emirates
Family with young children
Classic Triple
Stayed 3 nights in April 2018
Small room but beautiful Kaaba view”
Kaaba View was fabulous, room is small but compact; no sofa / couch to relax.
Reviewed April 10, 2018
8.0
Muhammad from Pakistan
Group
Classic Room City View
Stayed 3 nights in March 2018
Very good”
Satisfied experience
Reviewed April 08, 2018
6.4
Abdullah from Saudi Arabia
Couple
Classic room Kaaba view
Stayed 2 nights in April 2018
My stay”
tooth brushes and paste and slippers where not in the room at first. I asked them to bring them. while I was there the elevators just before prayer time where turned off without a notice so I needed to use the emergency stairs. The manager response was sorry that was for your safety!
Reviewed April 07, 2018
8.8
IMRAN from United States
Group
Classic Triple
Stayed 4 nights in March 2018
Room service had an attitude issue ”
Everything was good . The Breakfast was good but it use to be better in my previous trips . But overall everything was good .
Reviewed April 02, 2018
7.6
Beena from Pakistan
Couple
Classic Room City View
Stayed 7 nights in March 2018
Very good”
I booked my turkey hotels from Agoda and madina hotel too. When i booked swissotel for makkah they only gave me option pay at the property although i wanted to pay before arrival, anyhow we still booked. When we reached makkah we gave them our hotel voucher and they broke up the worst news ever ,that your hotel booking has been cancelled. On enquiry they told us your booking was transfered to booking.com by Agoda and booking.com cancelled your booking because credit card details werent matched.Although credit card was of my husband and we are using it since 3 years for all bookings. Agoda didnt notify us no email nothing.We were helpless there and ended up paying extra amount on at the spot booking.
Reviewed March 29, 2018
10.0
Majeed from Saudi Arabia
Couple
Classic Room City View
Stayed 3 nights in March 2018
100”
100
Reviewed March 29, 2018
10.0
Muhammed from Pakistan
Couple
Classic Room City View
Stayed 2 nights in March 2018
Good”
The best
Reviewed March 20, 2018
8.8
Hafiz from Germany
Couple
Classic Room City View
Stayed 4 nights in February 2018
Good hotel at very good location”
The hotel is in the Makkah clock tower. The entrance of the hotel is rather hidden and one has to go inside the tower and find the way (but easily accessible). It only takes 4-5 min walk to haram although it takes more time to reach ground if your room is on higher floors :) The rooms are big and clean. Basic facilities are there. Room service is very active & friendly. The breakfast is very good. Overall good place to stay, and good value of money.
Reviewed March 14, 2018
12345
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