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Exterior view, Swissotel Nankai Osaka in Osaka
Junior Suite King - Room plan, Swissotel Nankai Osaka in Osaka
a large room with a large clock on the ceiling, Swissotel Nankai Osaka in Osaka
Lobby, Swissotel Nankai Osaka in Osaka
Swimming pool, Swissotel Nankai Osaka in Osaka
a room with a lot of chairs and a lot of people, Swissotel Nankai Osaka in Osaka
a bathroom with a large glass tub and a fountain, Swissotel Nankai Osaka in Osaka

Removed from saved list

8.9

Excellent

7,864 reviews

7,864 reviews

Housekeeping94
Shops75
View52
See map
See map

9.7

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Tavola 36

10 m

Namba Nan Nan

50 m

Baton d'or

50 m

Namba City

60 m

Ikari Supermarket

60 m

Popular landmarks
Kuromon Market

500 m

Dotonbori

540 m

Shinsaibashi-Suji Shopping Street

840 m

Tsutenkaku

1.4 km

Minami (Namba)

1.8 km

Closest landmarks
Tourist Information NAMBA

70 m

Aburatani Koseido

170 m

Museum of Kamigata Comedy and Performing Arts

180 m

Namba Marui

180 m

LABI1

180 m

Swissotel Nankai Osaka

1-60 Namba 5-chome, Chuo-ku, Namba, Osaka, Japan, 542-0076 - See map

Make your best journey to Osaka with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Namba, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Located in heart of Osaka

Check-in [24-hour]

Excellent room comfort & quality

Excellent breakfast

ALLSAFE

Your Health and Safety are our Absolute Priority

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"
Announcements by hotel (3)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Sauna

Luggage storage

Hot tub

This property is in high demand!

18 travelers have booked today.

Value for money8.3
Distance to city center0 km
Location rating9.7
Nearest airportOsaka International Airport (ITM)
Distance to airport14.8 km

Rooms available at Swissotel Nankai Osaka

Excellent
Room comfort & quality

9

Swiss Advantage Room King Plus
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Swiss Executive Twin Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Swiss Advantage Twin Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Swiss Select Queen Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Swiss Advantage Queen Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Swiss Select Twin Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Classic Room
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Classic King Room
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Premier Twin Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Swissotel Nankai Osaka?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swissotel Nankai Osaka?

Parking is available for a fee of 3300 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Swissotel Nankai Osaka?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Swissotel Nankai Osaka. There's an additional charge of 3650 JPY for adults and 1850 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Swissotel Nankai Osaka?

Swissotel Nankai Osaka features 6 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Swissotel Nankai Osaka?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Swissotel Nankai Osaka. Small or intimate events like entertainment events can also be accomodated.

Can business events be hosted at Swissotel Nankai Osaka?

On-site venues and convenient event services make Swissotel Nankai Osaka an ideal choice for hosting events such as seminars, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1046 people.

What is the smoking policy at Swissotel Nankai Osaka?

Swissotel Nankai Osaka does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Swissotel Nankai Osaka?

Osaka Namba Train Station is the closest train, metro, or bus station, about 410 m away from Swissotel Nankai Osaka.

What restaurants are nearby Swissotel Nankai Osaka?

Restaurants including Ajinoya, Yaekatsu and Jiyuken are popular in Swissotel Nankai Osaka’s neighborhood which is known as Namba.

What popular shopping places are close to Swissotel Nankai Osaka?

Located in the Namba area, Swissotel Nankai Osaka is close to great shopping choices like Shinsekai Ichiba, Namba Parks and Namba Walk.

What are popular attractions near Swissotel Nankai Osaka?

Guests at Swissotel Nankai Osaka can easily visit Dotonbori, Tsutenkaku and Nipponbashi Denden Town located in the Namba area.

See map

Explore the neighborhood

What people love about Swissotel Nankai Osaka

  • 9.6

    Exceptional
    Cleanliness

    "The rooms were really clean and the location is very convenient to travel to main attractions of Osaka."

    Wai

    |

    March 31, 2023

  • 10

    Exceptional
    Cleanliness

    "The room is clean and comfort."

    Cheuk

    |

    March 18, 2023

  • 10

    Exceptional
    Location

    "Best location to Dontonbori and various locations from the hotel."

    Boon

    |

    March 28, 2023

Overall rating:

8.9

Excellent
7,701 reviews
Cleanliness
9.0
Facilities
8.6
Location
9.7
Read all reviews >
What travelers say they love:
we love the nice view thru breakfast restaurant.
JIANYING from China
Family with older children
More about Swissotel Nankai Osaka

More about Swissotel Nankai Osaka

Swissotel Nankai Osaka

You'll love the exceptional convenience during your stay at Swissotel Nankai Osaka, located right in the heart of the city center, with an easy access to everything in Osaka.
Take advantage of a wealth of unrivaled services and amenities at Swissotel Nankai Osaka. Stay connected throughout your stay with free internet access provided. Your explorations of Osaka can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Swissotel Nankai Osaka. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. Some rooms have daily newspaper to keep guests entertained. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Swissotel Nankai Osaka, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Swissotel Nankai Osaka. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. The many offerings at Swissotel Nankai Osaka ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

With its convenient location, the hotel offers easy access to all Osaka has to offer. Photograph yourself in front of Osaka Castle located 3.9 km away, which people travel great distances to see.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

218 mentions

Breakfast

65 mentions

Food & Dining

61 mentions

Internet

58 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Towels

Food and dining

Restaurants on site
Tavola36
  • Cuisine: International, Mediterranean
  • Menu: Buffet, A-la-carte
Hanagoyomi
  • Cuisine: Japanese
  • Menu: A-la-carte
Empress Room
  • Cuisine: Chinese
  • Menu: A-la-carte
Shun Wine & Dine
  • Cuisine: International
  • Menu: A-la-carte
Minami Teppanyaki
  • Menu: A-la-carte

Location

1-60 Namba 5-chome, Chuo-ku, Namba, Osaka, Japan, 542-0076
Exceptional
Location

9.7

Airports
  • Osaka International Airport (ITM)
    14.8 km 20 min drive
  • Kobe Airport (UKB)
    25.1 km 47 min drive
Public transportation
  • Osaka Namba Train Station
    410 m 6 min walk
  • Kintetsu-Nippombashi Station
    550 m
Hospital or clinic
  • Cosme Store
    520 m
Shopping
  • Shinsekai Ichiba
    1.3 km
Convenience store
  • Family Mart
    120 m 3 min drive
Cash withdrawal
  • ATM
    30 m 1 min walk

What's nearby

Popular landmarks
  • Kuromon Market
    500 m
  • Dotonbori
    540 m
  • Shinsaibashi-Suji Shopping Street
    840 m
  • Tsutenkaku
    1.4 km
  • Minami (Namba)
    1.8 km
  • Osaka Castle Park
    3.4 km
  • Osaka Castle
    4.0 km
  • Kuchu Teien Observatory
    4.7 km
  • Universal Studios Japan
    6.3 km
  • Osaka Aquarium Kaiyukan
    6.7 km
Nearby landmarks
  • Tavola 36
    10 m
  • Namba Nan Nan
    50 m
  • Baton d'or
    50 m
  • Namba City
    60 m
  • Ikari Supermarket
    60 m
  • Tourist Information NAMBA
    70 m
  • Seijo Ishii
    80 m
  • Takashimaya Osaka Store
    120 m
  • Takashimaya Department Store
    160 m
  • Yu Yoshimura
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 12 years old stay for free if using existing bedding.
  • For meal included bookings, additional fee will be applied to meals for children 4-12 years old when using existing bedding.
  • Purovel Spa & Sport (11th):
    Extra fee applies for use. However, guests staying in Swiss Advantage Room category can use the gym and pool with no additional charge. Guests staying in Swiss Select Room, Swiss Executive or Suite Room category, additionally, have access to indoor pool, Jacuzzi, sauna and traditional Japanese baths with no additional charge. For safety reasons, children below 6 years old are not permitted to use the facilities.

    Children under the age of 16 must be accompanied by an adult in the pool and spa. Usage fee will apply to both children and adults. Operating hours for the facilities is from 06:30 AM to 10:00 PM. (Opening hours of pool & Spa for children under 16 years: 09:00 AM to 11:00 AM and 03:00 PM to 05:00 PM)

    Guests with tattoos or under the influence of alcohol or under medical care are not permitted to use Purovel Spa & Sport.
  • According to the local tax regulation, guests will pay an accommodation tax of JPY 100 to JPY 300 per person per night depending on the room rate. The accommodation tax will be collected at the property upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center0 km
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)3650 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of floors36
  • Number of restaurants6
  • Number of rooms 546
  • Year property opened1990
  • Most recent renovation2018
Parking
  • Daily parking fee3300 JPY

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

The Pürovel Spa & Sport will undergo its annual maintenance and all facilities are closed from 15th - 21st of May 2023.
In addition, the Swimming Pool is closed from 15th of May – 9th of June, 2023.
Female Japanese Bath is closed from 15th of May – 7th of June 2023, while Male Japanese Bath, Shower & Sauna is closed from 15th of May – 23 of June, 2023

Reviews of Swissotel Nankai Osaka from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.0
Facilities8.6
Location9.7
Room comfort and quality9.0
Service9.0
Value for money8.3
High score for Osaka
Rating
9+ Exceptional (2,433)
8-9 Excellent (1,485)
7-8 Very Good (850)
6-7 Good (182)
<6 Below Expectation (164)
Time of the year
Mar - May (1,346)
Jun - Aug (1,244)
Sep - Nov (1,143)
Dec - Feb (1,381)

Show reviews that mention 

Showing 5,114 verified guest comments
12345
10.0
Exceptional
Channaroath from Cambodia
Family with young children
Swiss Executive Twin Room - Non-Smoking
Stayed 3 nights in April 2019

Easy access to everywhere”

Very clean hotel, staffs are friendly, we had a 2 yes baby, receiptionist help check in at 10:30 instead of 3pm as states in hotel policy. We book a executive room, there is a executive lounge for free from 7am 9pm free of charge from water to wine, fruit, even breakfast. Overall, a very excellent hotel to stay if you plan to visit Osaka, Kyoto, Nara and Kobe area.

Reviewed April 23, 2019

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10.0
Exceptional
LI from Singapore
Family with young children
Stayed 6 nights in June 2019

SWISSOTEL NANKAI OSAKA FOR FAMILY”

The hotel is ideally located above namba station. The rooms were newly renovated and we were upgraded to Swiss Advantage Twin on high floor upon check in. The 2 twin beds were comfortable enough for 2 adults and 2 kids. Room was clean and spacious. Walking distance to famous streets such as dotonbori, Shinsaibashi and Kuromon market etc....

Reviewed June 24, 2019

See room deals

10.0
Exceptional
jyy from Brunei Darussalam
Couple
Swiss Advantage Twin Room
Stayed 1 night in February 2019

Excellent stay ”

Room was spacious, clean and has good choices of types of pillows. Location was excellent, used the express train from Kansai Airport was also easy breezy and upon arriving at Nankai station, hotel was within easy reach without having to even get out of the station.

Reviewed February 15, 2019

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Dear jyy, Thank you very much for posting a review about your recent stay with us and we are very pleased to read that we were able to accommodate your needs. Positive feedback like yours motivates us to keep improving the quality of our products! We look forward to welcoming you again to Swissôtel Nankai Osaka for more great memories. Kind Regards, Christophe Arts Director of Quality

Responded February 18, 2019
Swissotel Nankai Osaka
10.0
Exceptional
Ana from Canada
Couple
Swiss Advantage Queen Room
Stayed 4 nights in October 2019

Very good location”

Very convenient for the train, being right above the train station, making it very easy to get around. Close to super lively Dotonburi. So many restaurants nearby. Good size room, clean. Excellent staff. Specially like the nespresso machine in the room.

Reviewed October 28, 2019

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Dear Ana, Thank you very much for sharing your experience. It is always a pleasure to receive feedback from our valued guests and I am delighted to know that you had a pleasant time. Thank you again for your review and we look forward to welcoming you back for another stay with us! Kind Regards, Christophe Arts Director of Quality

Responded November 05, 2019
Swissotel Nankai Osaka
10.0
Exceptional
Ying from United States
Couple
Stayed 2 nights in March 2019

Exceptional”

Really love the prime location of this hotel, where everything is so accessible and are within walkable distance. The front desk staff are very friendly and accommodating, and gave us the room with great views and have amazing communication skills. Definitely worth the cost, and getting to the airport is a breeze when the train station is right below the hotel lobby. Would recommend to everyone who's going to Osaka, and we will certainly stay here again when revisiting Osaka.

Reviewed March 20, 2019

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10.0
Exceptional
Elizabeth from Guam
Family with teens
Swiss Advantage Queen Room
Stayed 4 nights in December 2019

Great Location and Conveniently located within the train station facility”

We've stayed at the Swissotel a number of times and have always been pleased with the service and amenities. Love the convenience of walking downstairs and being able to have many shops available - Takashimaya, Kuramon, Dotonburi, all within walking distance. We love the Namba area so much to see and do...... My family love it so much we visited 5 times in 1 year!

Reviewed January 10, 2020

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Dear Elizabeth, Thank you very much for sharing your experience staying at Swissôtel Nankai Osaka. It is always our pleasure to welcome back return guests and we are grateful for your loyalty. We are glad that you had a great stay and this is also good to read that our convenient location was perfect for your needs! Thank you and we are looking forward to welcoming you back many more times in the near future. Kind Regards, Christophe Arts Director of Quality

Responded January 15, 2020
Swissotel Nankai Osaka
10.0
Exceptional
BRENDA from Philippines
Couple
Swiss Advantage Queen Room
Stayed 1 night in October 2019

World Frequent Travel at Osaka:)”

Perfect location. In the Center of osaka. Great TOP Floor Restaurant 360 view of osaka...beautiful day and night!!!Great food, Drink and Service. Complete facilities. Full packed room amenities. Friendly staff. Will definetely come back here again. Thank you for early check in and room upgrades...Love everything about Swissotel Osaka!!! 5 Strars ratings for a great hotel.

Reviewed October 21, 2019

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Dear BRENDA, Thank you for sharing your feedback regarding your experience staying at Swissôtel Nankai Osaka. We are very delighted to know that we were able to meet your full satisfaction. It is a real pleasure to have you as our guest and we certainly look forward to welcoming you again soon. Kind Regards, Christophe Arts Director of Quality

Responded November 05, 2019
Swissotel Nankai Osaka
10.0
Exceptional
Wen from Singapore
Couple
Swiss Select Queen Room - Non-Smoking
Stayed 3 nights in October 2019

"THE" hotel in Osaka”

Excellent location. Shopping districts were a stone throw a way. Service was great! Very friendly hotel staff that is willing to go that extra mile to make sure you will get to board the right train. Rooms were huge! Nice and neat. Even gave us a free room upgrade for my honeymoon trip. Two thumbs up!

Reviewed October 16, 2019

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Dear Wen, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel as your venue of accommodation and I am glad to read that we were able to offer you a memorable stay. Your comments will be a great motivation for our team to continue delivering heartfelt services to our valued guests. Thank you very much once again and we definitely look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality

Responded November 05, 2019
Swissotel Nankai Osaka
10.0
Exceptional
Jisun from South Korea
Solo traveler
Swiss Advantage Queen Room
Stayed 1 night in February 2019

Great location, not to mention the kind staff”

Stayed with my mother. Rapit train to the airport and entrance to the takashiyama department store just 3 floors down from the hotel lobby. Take advantage of the 50% closing sale from the sashimi corner at takashiyama! My very first visit to Osaka and I hope to come back to Swissotel for my next time.

Reviewed February 24, 2019

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10.0
Exceptional
Cho from Singapore
Group
Stayed 5 nights in May 2019

2nd time staying at this hotel”

This is our 2nd time staying at this hotel. Easy to get to the hotel from Kansai airport via the airport express to Namba Station. Hotel location is great and spoilt for food choices when hungry. Will recommend this hotel to friends and family members when they come to Osaka for holidays.

Reviewed May 27, 2019

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9.6
Exceptional
Elizabeth
Family with teens
Swiss Select Queen Room - Non-Smoking
Stayed 1 night in May 2019

Large hotel, great location”

We spent our last night in Japan here, and while we didn't see any of Osaka other than the hotel and the ginormous surrounding complex, it was just fine. We selected it for the location at the Namba station and direct train access to the airport. Be advised it can be difficult to find the hotel - we had to exit the station/mall complex to get our bearings (and gps). Great views, especially from the lounge/restaurant on the top floor. Front desk and concierge very good. Bought the breakfast buffet at check in, and while the (over)price is comparable to other Japanese hotels (about 32 USD) it's a lot of money for breakfast, even with the extensive selection of Western, Japanese, Chinese and even Turkish breakfast choices. However, they were not good about refilling the empty items which is inexcusable at this price. We lingered an hour or so and a couple of dishes within our sight were never replenished even though it was the middle of the breakfast period..

Reviewed June 03, 2019

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10.0
Exceptional
JIANYING from China
Family with teens
Swiss Advantage Twin Room
Stayed 4 nights in January 2019

More than my expectation. convenient location, easy to do shopping, even inside building. ”

But the breakfast is cost higher but taste is just ok. But we love the nice view thru breakfast restaurant. We will choose again if we back.

Reviewed April 25, 2019

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9.6
Exceptional
Joseph from Singapore
Couple
Stayed 3 nights in February 2019

5 Star Hotel Standard”

The hotel is well maintained with excellent accommodation and facilities. It is in a great location and extremely convenient to all shops and transports. The highlight and a very nice touch was the executive lounge. The food selection and staff service was excellent. The only downside to the experience was the room service could have been slightly better - on our last day where didn't get our amenities refilled. Even the toilet ran out unexpectedly. Also, we were not offered any concierge service to help us with our luggages when checking in and out. Otherwise it was a really good and pleasant stay.

Reviewed February 15, 2019

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Dear Joseph, Thank you very much for taking the time to share your experience with us and I am glad to read that you have a great impression on the hotel location and our executive lounge. At the same time, I carefully reviewed your remarks and I apologize for this shortfall. We always look forward receiving satisfaction surveys from our guests as this telling us exactly what we did well and how we can do better and we would be glad to welcoming you sometimes soon to witness our improvements. Kind Regards, Christophe Arts Director of Quality

Responded February 18, 2019
Swissotel Nankai Osaka
10.0
Exceptional
Jody from Indonesia
Couple
Swiss Advantage Queen Room
Stayed 4 nights in April 2019

I always stsy at this hotel when i come to Osaka. Location is the best. Staff is very helpful !!”

Best location... just right above namba station. If i go back to Osaka, i will come back to stay here for sure.

Reviewed April 28, 2019

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10.0
Exceptional
Jeffrey from Philippines
Family with young children
Swiss Advantage Twin Room
Stayed 4 nights in February 2019

Go to in Osaka”

Service, shopping and location are excellent. If you never wanna be late to board the train to the airport, this hotel is your best bet. So glad it is just right above the train station. So convenient.

Reviewed August 15, 2019

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10.0
Exceptional
Arip from Indonesia
Family with young children
Stayed 3 nights in January 2019

Hot location, super roomy Premiere Twin Bed”

This hotel is located right on top of Osaka Namba station. The size of the room is just perfect for us family with young children. Will definitely come back to stay here again when we visit Osaka

Reviewed January 11, 2019

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Dear Arip, Thank you very much for posting a review about your recent stay with us! We are very pleased to read that we were able to accommodate your needs. Positive feedback like yours motivates us to keep improving the quality of our products! We look forward to welcoming you again to Swissôtel Nankai Osaka for more great memories. Kind Regards, Christophe Arts Director of Quality

Responded January 29, 2019
Swissotel Nankai Osaka
10.0
Exceptional
Jeffrey from Philippines
Family with young children
Stayed 8 nights in February 2019

Really great hotel”

If it weren't for this hotel being right on top of the train station, we would've definitely missed our flight! Excellent service. Very convenient location. Shopping is right downstairs. Awesome!:)

Reviewed May 09, 2019

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10.0
Exceptional
XUEPEI from China
Couple
Stayed 1 night in June 2019

Exceptional”

Good location nearby the train and subway station. So convenience to arrival from or to airport. Good environment and so appreciated we’ve been upgraded. Kindly help from staff and good room offer.

Reviewed June 04, 2019

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9.6
Exceptional
Abdul from Singapore
Business traveler
Swiss Advantage Queen Room
Stayed 4 nights in April 2019

Very nice”

Very good location. Namba station just downstairs. Easy train to and from airport. Surrounding area plenty of eating and shopping and stroll by Namba Park. Room is fairly big. Good gym facilities. Good spread of breakfast. Nice clean hotel and friendly staff.

Reviewed April 28, 2019

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10.0
Exceptional
Connie from Hong Kong SAR, China
Group
Swiss Advantage Queen Room
Stayed 1 night in May 2019

Great location with airport transport, shopping malls and restaurant nearby”

Every time I go to Osaka, I must stay at this hotel for easy airport transport and favorite restaurants nearby.

Reviewed May 15, 2019

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