Swissotel Nankai Osaka Hotel
Swissotel Nankai Osaka Hotel
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 Swissotel Nankai Osaka Hotel
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Lobby
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Swimming pool Swissotel Nankai Osaka Hotel
Swimming pool
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Fitness center Swissotel Nankai Osaka Hotel
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Exceptional
Location
9.6
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Swissotel Nankai Osaka Hotel

Recently renovated
Exceptional location
Stay in the heart of Osaka - See what's nearby
Have a question for Swissotel Nankai Osaka Hotel?
Excellent
From 5543 reviewsSee what guests said
8.8
Recommended by 95% of guests
  • 410 meters to public transportation

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
9.0
Excellent
Room comfort & quality
Don't miss out!10 travelers are looking at this property right now | 3 travelers have booked today.
Junior King Suite with Access to Executive Lounge
Junior King Suite with Access to Executive Lounge
...
  • 40 m²/431 ft²
  • Executive lounge access
  • 1 king bed
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Swiss Executive Twin Room - Non-Smoking
Swiss Executive Twin Room - Non-Smoking
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds
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Executive Double Room with  Access to Executive Lounge
Executive Double Room with Access to Executive Lounge
...
  • 32 m²/344 ft²
  • Executive lounge access
  • 1 king bed
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Deluxe Suite King
Deluxe Suite King
...
  • City view
  • 57 m²/614 ft²
  • 1 king bed
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Classic Room
Classic Room
...
  • 23 m²/248 ft²
  • Shower and bathtub
  • 1 king bed
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Executive Triple Room - Non-Smoking
Executive Triple Room - Non-Smoking
...
  • City view
  • 45 m²/484 ft²
  • 3 single beds
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Swiss Advantage Twin Room
Swiss Advantage Twin Room
...
  • 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds
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Swiss Executive Double Room
Swiss Executive Double Room
...
  • City view
  • 32 m²/344 ft²
  • 1 king bed
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Junior Suite King
Junior Suite King
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Swiss Executive King Room - Non-Smoking
Swiss Executive King Room - Non-Smoking
...
  • City view
  • 26 m²/280 ft²
  • 1 king bed
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More about Swissotel Nankai Osaka Hotel

More about Swissotel Nankai Osaka Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Minami
10 mJapanese, Steakhouse
Hana-Goyomi
20 mJapanese, Sushi
Sh'un
20 mJapanese
Cafe
Cafe
The Lounge
10 mCafe
Fascino
30 mCafe
Cafe Veloce Nanba West entrance
220 mCafe
Asian cuisine
Asian cuisine
Kotan Nanba City
20 mAsian
Tenkaippin
140 mAsian
Nanba no Hana
240 mAsian, Japanese, Korean

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (5543)Booking.com Reviews (3842)
8.8
Excellent
Cleanliness9.0
Facilities8.6
Location9.6
Room comfort and quality9.0
Service9.0
Value for money8.2
Provided by verified guests of Agoda
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Junior Suite King
Swiss Advantage King Room
Swiss Advantage Twin Room
Swiss Executive Twin Room - Non-Smoking
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Showing 4486 verified guest comments
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9.6
Exceptional
joao from Macau
Family with young children
Swiss Advantage Twin Room
Stayed 5 nights in July 2018
Exceptional”
Great hotel great location
Reviewed July 15, 2018
Dear joao, Thank you very much for the feedback you sharing on this website in regards to your last stay to Swissôtel Nankai Osaka. We are glad to read that the convenient location of our hotel enabled you to enjoy your stay and we are looking forward to welcoming you back. Kind Regards, Christophe Arts Director of Quality
Responded July 18, 2018
Swissotel Nankai Osaka Hotel
10.0
Exceptional
ABRAHAM from Indonesia
Family with young children
Swiss Advantage King Room
Stayed 2 nights in June 2018
Best location”
Right in the center of shopping district, and just above train station. Made our trip back to Kansai International Airport very easy. Very recommended
Reviewed July 13, 2018
Dear ABRAHAM, Thank you very much for sharing your review about Swissôtel Nankai Osaka! We are very glad to read that you enjoyed the close proximity of our hotel with the international airport and the top spots for sightseeing and shopping in Osaka. We look forward to be of your service again when you are in the city. Kind Regards, Christophe Arts Director of Quality
Responded July 18, 2018
Swissotel Nankai Osaka Hotel
10.0
Exceptional
Tan from Singapore
Couple
Swiss Advantage Queen Room
Stayed 2 nights in July 2018
Exceptional”
Most convenient hotel and lots of shopping near by. Room is clean, hotel staff very friendly and helpful. Value for money.
Reviewed July 09, 2018
Dear Tan, Thank you very much for choosing Swissôtel Nankai Osaka! Guest care is our highest priority and it is always gratifying to receive such enthusiastic feedback. Your fantastic compliments will be undoubtedly a great source of motivation for our team and we are looking forward to welcome you back to Swissôtel Nankai Osaka many more times in the future! Kind Regards, Christophe Arts Director of Quality
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Swissotel Nankai Osaka Hotel
10.0
Exceptional
Paula from Philippines
Family with teens
Premier Twin Room - Non-Smoking
Stayed 4 nights in July 2018
Still the best”
Convenient. Clean. Nice staffs. My preferred choice in Osaka.
Reviewed July 09, 2018
Dear Paula, Thank you very much for your positive rating and highlight shared through this website. We look forward to welcoming you soon again to Swissôtel Nankai Osaka for another enjoyable stay. Kind Regards, Christophe Arts Director of Quality
Responded July 10, 2018
Swissotel Nankai Osaka Hotel
8.8
Excellent
Angela from Singapore
Family with teens
Classic Room
Stayed 2 nights in May 2018
Good Location and Nice Hotel”
Will recommend to friends for this hotel.
Reviewed July 09, 2018
Dear Angela, Thank you very much for your kind recommendation about Swissôtel Nankai Osaka! We definitely look forward to serving you again in the nearest future! Kind Regards, Christophe Arts Director of Quality
Responded July 10, 2018
Swissotel Nankai Osaka Hotel
8.8
Excellent
Angela from Singapore
Family with teens
Classic Room
Stayed 1 night in May 2018
Good Choice of Hotel”
Strategically located, below is the train station. Can shop within the building for a whole day. Check in counter has only 2 staff and waited for long, approached a staff if can assist and she bought us to the executive lounge for check in.
Reviewed July 09, 2018
Dear Angela, Thank you very much for choosing our hotel. I appreciate your highlight regarding our hotel location, located directly on top of Namba station. I also took note of your comment about your arrival experience and I apologize for the waiting time. I am still glad that our teams were able to assist you to the executive lounge for check in and I will be sure to share your comment to the team. Thank you again for staying with us and we look forward to welcoming you back. Kind Regards, Christophe Arts Director of Quality
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Swissotel Nankai Osaka Hotel
9.6
Exceptional
Amy from United States
Group
Premier Twin Room - Non-Smoking
Stayed 1 night in June 2018
Exceptional”
Excellent!
Reviewed July 03, 2018
Dear Amy, Thank you very much for your positive rating regarding your recent stay at Swissôtel Nankai Osaka. We hope to see you again soon. Kind Regards, Christophe Arts Director of Quality
Responded July 04, 2018
Swissotel Nankai Osaka Hotel
2.0
erica from Hong Kong
Couple
Swiss Advantage Queen Room
Stayed 2 nights in June 2018
They do not refund even during the Osaka Earthquake”
We booked two nights in this hotel and paid the money through Agoda. However, the day before we arrived, there was a severe earthquake in Osaka on 17/6/18 and we were not able to arrive in Osaka in the next day. We didn’t finally show up in the hotel and in Osaka and went to Wakayama due to the suspension of the JR train and the worrying of the aftermath of the earthquake. After we go back HK, we tried to ask the hotel for refund or hold or room charge until the next stay within half a year. The hotel reservation’s staff was so rude to tell us that we didnt contact the hotel before we arrive and not even arrive the hotel and thus all the charge , ie.. HK$3,200 would be forfeited. When I told her that we could not make our trip to Osaka as planned due to earthquake, she said the JR was still operating and was our own responsibility of not going to Osaka!! As a tourist who was already scared by the earthquake and would like to back HK asap, i was so disppointed by her words and the reservation team was the most unpolite ppl that i have encountered from all of my travels in Japan. I wont stay in this hotel anymore and would continue in telling the other travelers if their uncourtesy service which is not experted from a large 5-star hotel brand.
Reviewed July 02, 2018
Dear Erica, Thank you very much for your feedback. I have read your comments in details and would like to apologize for the negative impression you received from one of our team member, which does not represent the service standards of our hotel. Please rest assured that a personal follow-up will be made in order to handle more effectively and diligently any guest inquiries in the future. I sincerely apologize for the disappointments and hope that you will give us a second chance to welcome you again. Kind Regards, Christophe Arts Director of Quality
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Swissotel Nankai Osaka Hotel
10.0
Exceptional
Graham from Australia
Couple
Classic Queen Room
Stayed 5 nights in June 2018
Such a wonderful place to stay ”
The hotel is smack in the middle of where you want to be. It’s a five minute stroll to Dotonbori, and all the food you could ever wish to eat and all the shops you could ever wish to shop in. It’s also a few minutes away from Kuromon markets and OH MY GOSH!!! The seafood there is amazing. Just wander around the local alleys and grab an octopus on a stick here, some freshly grilled eel there and some oysters or prime rare Kobe beef as well. The hotel is clean as a whistle. The staff are so very friendly and polite. The room we had (Queen Suite) was huge but we were upgraded to a huge (by Japanese standards) king size room on a higher floor. Transport to and from the airport is extra easy. Just go to level 2 at Kansai airport, walk across the flyover to the station, buy a reserved seat on the Rapi-t train, go to platform one and wait for the train. Half an hour later get off at Nankai Namba go up to the 6th floor and you’re at the entrance to the Swissotel. Would I stay here again? Yes
Reviewed June 30, 2018
Dear Graham, Thank you very much for choosing our hotel and taking the time to share your experience here. We are glad to learn that our hotel location was convenient for you, especially when traveling between the airport and to the nearby shops and restaurants. We definitely look forward to welcoming you again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality
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Swissotel Nankai Osaka Hotel
10.0
Exceptional
Puay from Singapore
Couple
Premier Twin Room - Non-Smoking
Stayed 1 night in June 2018
Exceptional”
1) Excellent location for shopaholic 2) Located just above Nankai Railway Namba Station, direct express train from Kansai Airport, very convenient 3) Easy access to Koyasan or Wakayamashi via the Nankai Line
Reviewed June 25, 2018
Dear Puay, Thank you very much for staying at Swissôtel Nankai Osaka. We are thrilled to learn that you were able to take advantage of our hotel location, directly on top of the Namba Train and Subway Station which makes it the perfect home base to visit all various fantastic places around Osaka. We look forward welcoming you back soon. Kind Regards, Christophe Arts Director of Quality
Responded June 25, 2018
Swissotel Nankai Osaka Hotel
10.0
Exceptional
Nathan from United States
Couple
Classic Room
Stayed 3 nights in June 2018
Great Hotel”
We stayed here for 3 nights and the room was beautiful. The staff is very nice and friendly. Great service. This hotel has a great location. All around this place are great places to eat and shop. I will stay here again when I come back.
Reviewed June 18, 2018
Dear Nathan, Thank you very much for these positive words following your recent stay with us! Our team members constantly strive to achieve a high level of service and I am glad that they met your expectations. We look forward to welcoming you back soon to Swissôtel Nankai Osaka for another pleasant experience! Kind Regards, Christophe Arts Director of Quality
Responded June 19, 2018
Swissotel Nankai Osaka Hotel
10.0
Exceptional
tan from Singapore
Family with young children
Deluxe Twin Room Non-Smoking
Stayed 5 nights in June 2018
family with children”
awesome hotel and location in osaka
Reviewed June 16, 2018
Dear tan, Greetings from Swissôtel Nankai Osaka! Thank you very much for your perfect rating and comment regarding your recent visit. I am pleased to learn you and your family enjoyed your stay with us and we look forward to welcoming you back in the nearest future! Kind Regards, Christophe Arts Director of Quality
Responded June 19, 2018
Swissotel Nankai Osaka Hotel
8.0
Excellent
Elaine from Singapore
Family with young children
Swiss Advantage Twin Room
Stayed 1 night in June 2018
Enjoyable stay”
Spacious, and well equiped room with good location. Helpful and polite staff.
Reviewed June 15, 2018
Dear Elaine, Thank you very much for your 5 star rating! It is always a great pleasure for us to hear from satisfied guests and we look forward to welcoming you back to Swissôtel on your next trip to Osaka. Kind Regards, Christophe Arts Director of Quality
Responded June 16, 2018
Swissotel Nankai Osaka Hotel
10.0
Exceptional
Ryan from United States
Family with teens
Classic Room
Stayed 2 nights in May 2018
Exceptional”
Great location, excellent services and friendly staffs
Reviewed June 09, 2018
Dear Ryan, Thank you very much for your positive ratings shared through this review website. We look forward to welcoming you soon again to Swissôtel Nankai Osaka for another pleasant stay. Kind Regards, Christophe Arts Director of Quality
Responded June 11, 2018
Swissotel Nankai Osaka Hotel
10.0
Exceptional
jaehyoung from South Korea
Couple
Swiss Advantage Twin Room
Stayed 3 nights in February 2018
좋아요”
위치도 좋고 방크기도 큰편임 , 친절하고 가성비좋은 호텔
Reviewed June 08, 2018
Dear jaehyoung, Thank you very much for your wonderful rating and comment regarding your recent visit. I appreciate your highlight about the hotel location and hope for another opportunity to welcoming you again. Kind Regards, Christophe Arts Director of Quality
Responded June 12, 2018
Swissotel Nankai Osaka Hotel
9.6
Exceptional
George from Philippines
Family with teens
PREMIER Twin Room Non-Smoking
Stayed 1 night in May 2018
Very convenient hotel”
Shortest travel to/from kansai airport via Nankai rapit. Nice, large room with comfy beds.
Reviewed June 02, 2018
Dear George , Greetings from Swissôtel Nankai Osaka! We are thrilled to read that you have enjoyed your stay at Swissôtel Nankai Osaka, especially that you liked our location and the comfort of our rooms. We look forward welcoming you back again whenever your travel brings you back to Osaka. Kind Regards, Christophe Arts Director of Quality
Responded June 05, 2018
Swissotel Nankai Osaka Hotel
9.2
Exceptional
Monica from United States
Couple
Classic Room
Stayed 1 night in May 2018
Exceptional”
It took 15 min to find the hotel entrance. I assume lots of people have the same issue - as you check in , the room key slip has an insert with how to find the entrance.
Reviewed June 02, 2018
Dear Monica, Thank you very much for taking your time in sharing your experience with us. I took note of your inconvenience when finding the hotel entrance. Indeed it can be troublesome for our guests to find the entrance when visiting for the first time due to the renovation project ongoing in our area. We also provide transportation guides on our official website that describes in details how to reach our hotel from different arrival points. Please guarantee that all your remarks will be shared to our management team for a review. Thank you again for choosing our hotel and we hope we will have the opportunity to welcome you back in the near future. Kind Regards, Christophe Arts Director of Quality
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Swissotel Nankai Osaka Hotel
10.0
Exceptional
Macy from Philippines
Group
Classic Room
Stayed 5 nights in May 2018
Exceptional”
Location is perfectly accessible to public transportation, shopping, dining, etc. tooms are spacious, modern, clean, fully equipped with everything you’ll need. Supplies are always replenished. Definitely coming back. Nakao, front desk officer is the best!
Reviewed June 01, 2018
Dear Macy, Thank you very much for choosing Swissôtel Nankai Osaka! Guest care is our highest priority and it is always gratifying to receive such enthusiastic feedback. Your fantastic compliments will be undoubtedly a great source of motivation for our teams and we are looking forward to welcome you back to Swissôtel Nankai Osaka many more times! Kind Regards, Christophe Arts Director of Quality
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Swissotel Nankai Osaka Hotel
10.0
Exceptional
Taylor from United States
Couple
Classic Room
Stayed 3 nights in May 2018
Beautiful, Clean, Great location”
Staff was kind, and helpful. They spoke English (always a plus but of course not expected). The hotel is centrally located and just a couple of blocks from Dotonbori. The amenities were great, and they met our request for a room on a high floor which gave us incredible views. Would definitely stay here again.
Reviewed May 29, 2018
Dear Taylor, Thank you very much for your wonderful feedback about your recent stay at Swissôtel Nankai Osaka! Glad that all your needs were met during your stay and we definitely look forward to serving you again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality
Responded May 30, 2018
Swissotel Nankai Osaka Hotel
9.6
Exceptional
Ronni from United States
Solo traveler
Premier Twin Room - Non-Smoking
Stayed 4 nights in May 2018
Exceptional”
Furniture needs upgrade
Reviewed May 28, 2018
Dear Ronni, Thank you very much for sharing your feedback with us. I certainly took note of your comment regarding the furniture and I apologize for any inconvenience you have encountered. Thank you very much for being our guest and we hope that we will have the chance to accommodate you in our hotel again. Kind Regards, Christophe Arts Director of Quality
Responded May 30, 2018
Swissotel Nankai Osaka Hotel
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