"Very good location ."
December 6, 2018
410 meters to public transportation
Located in heart of Osaka
Free Wi-Fi in all rooms!
|Value for money||8.2|
|Distance to city center||0 km|
|Nearest airport||Osaka International Airport (ITM)|
|Distance to airport||15.1 km|
"All of the services were good enough for the price I paid."
January 13, 2019
"The location of this hotel is the best, very clean, and the staff is super friendly."
December 9, 2018
"Will always go back!"
December 9, 2018
Swissotel Nankai Osaka Hotel
"This hotel is located right on top of Osaka Namba station."
January 11, 2019
A deluxe property in the center of shopping and entertainment, located right above the Namba station, Swissotel Nankai Osaka Hotel is a perfectly situated property. The Takashimaya Department Store has seven floors of great shopping below the property and Osaka's best walking and window-shopping surrounds the property with wide footpaths and green trees overhead. The lobby has a lounge for drinks and afternoon tea and the 10th floor offers beautiful Chinese, Japanese, and Teppankaki dining. On the 36th floor, guests will find an Italian restaurant perfect for great Italian food, drinks, and a magnificent Osaka skyline view. Conference facilities, a high tech business center, and a spa with massage and skin treatments will make the stay heavenly. All guestrooms except Premier rooms are equipped with complimentary handy smartphones.
"Location and service is good."
October 9, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Worth to pay a bit more for the view”
I guess the only reason to book this hotel is for its great location and fantastic views on Osaka, if you are not staying on a high floor, then I would suggest saving money and staying elsewhere. There is also a nice onsen/pool (at extra cost). I have tried both, quite nice after a long trip, but doesn't have a wow factor to it. Breakfast was very good, on the top floor and with fantastic views. I would stay again if the price is reasonable.
The best location ever ”
Excellent location especially when traveling with infant
5 Star Hotel Standard”
The hotel is well maintained with excellent accommodation and facilities. It is in a great location and extremely convenient to all shops and transports. The highlight and a very nice touch was the executive lounge. The food selection and staff service was excellent. The only downside to the experience was the room service could have been slightly better - on our last day where didn't get our amenities refilled. Even the toilet ran out unexpectedly. Also, we were not offered any concierge service to help us with our luggages when checking in and out. Otherwise it was a really good and pleasant stay.
Dear Joseph, Thank you very much for taking the time to share your experience with us and I am glad to read that you have a great impression on the hotel location and our executive lounge. At the same time, I carefully reviewed your remarks and I apologize for this shortfall. We always look forward receiving satisfaction surveys from our guests as this telling us exactly what we did well and how we can do better and we would be glad to welcoming you sometimes soon to witness our improvements. Kind Regards, Christophe Arts Director of Quality
Excellent stay ”
Room was spacious, clean and has good choices of types of pillows. Location was excellent, used the express train from Kansai Airport was also easy breezy and upon arriving at Nankai station, hotel was within easy reach without having to even get out of the station.
Dear jyy, Thank you very much for posting a review about your recent stay with us and we are very pleased to read that we were able to accommodate your needs. Positive feedback like yours motivates us to keep improving the quality of our products! We look forward to welcoming you again to Swissôtel Nankai Osaka for more great memories. Kind Regards, Christophe Arts Director of Quality
Very good location”
Very convenient as I choose this hotel for my last few nights staying in Osaka. Easy access to go namba station for Nankai express train to go Kansai airport. Im also get a free upgrade to bigger room when the staff knows that we travel in family.
Dear LEE, Thank you very much for staying with us and for completing our online questionnaire and I am happy to learn that you enjoyed your overall stay. Our teams will certainly make their hardest efforts to ensure your expectations would be exceeded on your future stays. I appreciate your time in sharing your experience and we look forward to welcoming you back soon. Kind Regards, Christophe Arts Director of Quality
Reasonable pricing and superb location”
Firstly, the pros of this hotel will be their price and their superb location. The subway, department store and shops are located conveniently below the hotel. The cons of this hotel will be their cleanliness of the carpet. There are stains evidently on their carpet. I will advise to wear the bedroom slippers in the room.
Great location, not to mention the kind staff”
Stayed with my mother. Rapit train to the airport and entrance to the takashiyama department store just 3 floors down from the hotel lobby. Take advantage of the 50% closing sale from the sashimi corner at takashiyama! My very first visit to Osaka and I hope to come back to Swissotel for my next time.
Good location ”
The hotel is above Nankai Namba station which has train (Rapid Train) to and fro airport, very convenient. Also 3 big malls are linked to hotel where there are many food & beverages choices. Very close To Dotombori and the many covered shopping walkways. The property is a bit old, fixtures are a bit outdated.
The hotel has a great location, above the Namba station. Very close to Dotonbori and Shinsaibashi. Easy access too if you are using the express airport train. The room is good and clean and the staffs are excellent, always very helpful
Excellent service and very good location ”
We always stay here when we visit Osaka. It's always an excellent stay. Staff were ready to help with a smile. Front desk, Matsui was very accommodating with our request. I got macaroons on my birthday. Small things make a big difference to make your stay memorable. We look forward to our next visit at Swissôtel osaka.
Dear Anne, Thank you very much for taking your valuable time to share your constructive feedback. I am glad to read that we were able to offer you a memorable stay! Your nice comment towards our front office colleague is a wonderful source of motivation and I will not miss to share this compliment with her. Thank you again and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality
It's a decent typical hotel room which I find quite expensive compared to the newer boutique hotels that we stayed at. I would recommend this for its very convenient location, which is in the same building as the train station.
Dear CAP, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us. I am glad to read that you have a great impression on the hotel location and also appreciate your kind recommendation. Your comments will be a great motivation for our team to continue delivering heartfelt services to our valued guests. Thank you very much once again and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality
Swissotel delivers the goods - excellent location, great staff, large rooms, more facilities than you can shake a stick at. Overall, we really enjoyed our stay at Swissotel Nankai Osaka; we got a very good early bird deal, and the concierge team helped us make restaurant bookings for Kobe steak restaurants. Our room, while very spacious by Japanese standards, could have used a bit of TLC and renovation. On the bright side, the bed was comfortable and made for a good sleep.
Perfect location, great service, big rooms, comfy bed”
The best feature for Swissotel would be its great location right at the train station and within easy walking distance to Takashimaya, Dotomburi etc I also enjoyed their big room (32 sq m) with comfy beds. Before our arrival, Swissotel responded to all our emails promptly. I requested for all members of our party to be on the same floor and when we arrived, our rooms have been arranged per our request. The front desk staff was efficient and polite. Will definitely not hesitate to stay here again! Thank you.
I loved the friendliness of the staff and how they accommodated us from Check-in to Check-out. The accessibility and proximity of the train station to the airport and to the mall is of prime importance to us because were travelling with our 85 year old mother.
superb service. with more than superb location”
it was our first time staying at the swiisotel. it was a great experience. the location is amazing. walk off the airport train and just go straight to the elevator that takes you to the lobby on the 6th floor. service is spectacular and not too japanese. they even have staff from Thailand, which made our communication abit easier and a good peace of mind. however, the newly renovated room is very modern and up to expectation. but the old room was less than mediocre, furnitures are old and worn out. all in all it is a highly recommended hotel in namba area.
Dear James, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for taking the time to share your experience with us! We are glad that you had a great stay and this is also great to read that our convenient location was perfect for your needs! It is always a great pleasure for us to hear from satisfied guests and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality
Spacious and comfy room. Friendly and polite staff
Clean and Tidy”
Great Location but a bit dated.”
The location of the hotel is fantastic. The staff are great and very helpful. Room is spacious and comfortable. However the hotel is a bit dated and old (room and common area on room floors) especially the bathroom fittings. TV in our room was still the old boxy type. Mattresses were a bit hard and this could definitely be better.
Pros: Walkable from train station. Near major shopping centers. Cons: hotel staff ignored us when we were wondering around trying to look for the reception desk to check in. no bell boy or any staff offered to take our luggages away and bring them up to our room either. Surprised that a high class hotel such as this have such customer service standards.