Swissotel Nankai Osaka Hotel
Newly renovated

Swissotel Nankai Osaka Hotel

1-60 Namba 5-chome, Chuo-ku, Namba, Osaka, Japan, 542-0076
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 Swissotel Nankai Osaka Hotel
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    Restaurant Swissotel Nankai Osaka Hotel
    Restaurant Swissotel Nankai Osaka Hotel
    Spa Swissotel Nankai Osaka Hotel
    Junior Suite King Swissotel Nankai Osaka Hotel
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    Exterior view Swissotel Nankai Osaka Hotel

    Swissotel Nankai Osaka Hotel Reviews

    8.8
    Excellent
    /10
    (6248 reviews)See what guests said
    9.6
    Exceptional

    "Very good location ."

    Tng K.

    -

    December 6, 2018

    9.0
    Exceptional cleanliness
    Recommended by 93% of guests

    Things you’ll love about Swissotel Nankai Osaka Hotel

    • 410 meters to public transportation

    • Located in heart of Osaka

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 22 times since yesterday | 45 travelers are looking at this property right now
    Exceptional
    Location
    9.6
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Namba Nan Nan50 m
  • Namba City60 m
  • Osaka Takashimaya90 m
  • Namba150 m
  • Takashimaya Department Store160 m
  • Yu Yoshimura170 m
  • Base Yoshimoto170 m
  • Aburatani Koseido170 m
  • Museum of Kamigata Comedy and Performing Arts170 m
  • Taisei Shokki180 m
  • Value for money8.2
    Distance to city center0 km
    Location rating9.6
    Nearest airportOsaka International Airport (ITM)
    Distance to airport15.1 km

    Rooms available at Swissotel Nankai Osaka Hotel

    9.0
    Excellent
    Room comfort & quality
    Junior King Suite with Access to Executive Lounge
    Junior King Suite with Access to Executive Lounge
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    Enter dates to see prices
    Swiss Select Twin Room
    Swiss Select Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Classic Room
    Classic Room
    ...
    • Room size: 23 m²/248 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Swiss Executive Twin Room - Non-Smoking
    Swiss Executive Twin Room - Non-Smoking
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Classic Twin Room
    Classic Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Deluxe Suite King
    Deluxe Suite King
    ...
    • Room size: 57 m²/614 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Classic Twin Room
    Classic Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive Triple Room - Non-Smoking
    Executive Triple Room - Non-Smoking
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 3 single beds
    Enter dates to see prices
    Swiss Advantage Twin Room
    Swiss Advantage Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Swiss Executive Double Room
    Swiss Executive Double Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Have a question for Swissotel Nankai Osaka Hotel?

    What people love about Swissotel Nankai Osaka Hotel

    • 9.2
      Exceptional

      "All of the services were good enough for the price I paid."

      TAEHOON

      |

      January 13, 2019

    • 9.6
      Exceptional

      "The location of this hotel is the best, very clean, and the staff is super friendly."

      Amy

      |

      December 9, 2018

    • 9.6
      Exceptional

      "Will always go back!"

      Amy

      |

      December 9, 2018

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    More about Swissotel Nankai Osaka Hotel

    More about Swissotel Nankai Osaka Hotel

    10.0
    Exceptional

    "This hotel is located right on top of Osaka Namba station."

    Arip P.

    |

    January 11, 2019

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Location and service is good."

    HYUNSUP

    |

    October 9, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Japanese cuisine
    Japanese cuisine
    Minami
    10 m Japanese, Steakhouse
    Hana-Goyomi
    20 m Japanese, Sushi
    Sh'un
    20 m Japanese
    American cuisine
    American cuisine
    Chigusa
    430 m American, Japanese
    Ganso Karamen Yusan
    630 m American, Asian
    Moonshine Karaoke Bar
    780 m American, Bar, Fusion
    Cafe
    Cafe
    The Lounge
    10 m Cafe
    Fascino
    30 m Cafe
    Cafe Veloce Nanba West entrance
    220 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    The Pürovel Spa & Sport will be closed for annual maintenance from May 7, 2019 to May 13, 2019.

    Reviews of Swissotel Nankai Osaka Hotel from real guests

    Agoda Reviews (6248)Booking.com Reviews (3838)
    8.8
    /
    10
    Cleanliness9.0
    Facilities8.6
    Location9.6
    Room comfort and quality9.0
    Service9.0
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (6248)
    All room types

    Show reviews that mention 

    Showing 4732 verified guest comments
    12345
    9.6
    Exceptional
    Dmitry from United Kingdom
    Couple
    Stayed 1 night in November 2018

    Worth to pay a bit more for the view”

    I guess the only reason to book this hotel is for its great location and fantastic views on Osaka, if you are not staying on a high floor, then I would suggest saving money and staying elsewhere. There is also a nice onsen/pool (at extra cost). I have tried both, quite nice after a long trip, but doesn't have a wow factor to it. Breakfast was very good, on the top floor and with fantastic views. I would stay again if the price is reasonable.

    Reviewed February 23, 2019
    9.2
    Exceptional
    Mei from Hong Kong
    Family with young children
    Swiss Advantage Twin Room
    Stayed 6 nights in January 2019

    The best location ever ”

    Excellent location especially when traveling with infant

    Reviewed March 05, 2019
    9.6
    Exceptional
    Joseph from Singapore
    Couple
    Swiss Executive King Room - Non-Smoking
    Stayed 3 nights in February 2019

    5 Star Hotel Standard”

    The hotel is well maintained with excellent accommodation and facilities. It is in a great location and extremely convenient to all shops and transports. The highlight and a very nice touch was the executive lounge. The food selection and staff service was excellent. The only downside to the experience was the room service could have been slightly better - on our last day where didn't get our amenities refilled. Even the toilet ran out unexpectedly. Also, we were not offered any concierge service to help us with our luggages when checking in and out. Otherwise it was a really good and pleasant stay.

    Reviewed February 15, 2019

    Dear Joseph, Thank you very much for taking the time to share your experience with us and I am glad to read that you have a great impression on the hotel location and our executive lounge. At the same time, I carefully reviewed your remarks and I apologize for this shortfall. We always look forward receiving satisfaction surveys from our guests as this telling us exactly what we did well and how we can do better and we would be glad to welcoming you sometimes soon to witness our improvements. Kind Regards, Christophe Arts Director of Quality

    Responded February 18, 2019
    Swissotel Nankai Osaka Hotel
    10.0
    Exceptional
    jyy from Brunei Darussalam
    Couple
    Swiss Advantage Twin Room
    Stayed 1 night in February 2019

    Excellent stay ”

    Room was spacious, clean and has good choices of types of pillows. Location was excellent, used the express train from Kansai Airport was also easy breezy and upon arriving at Nankai station, hotel was within easy reach without having to even get out of the station.

    Reviewed February 15, 2019

    Dear jyy, Thank you very much for posting a review about your recent stay with us and we are very pleased to read that we were able to accommodate your needs. Positive feedback like yours motivates us to keep improving the quality of our products! We look forward to welcoming you again to Swissôtel Nankai Osaka for more great memories. Kind Regards, Christophe Arts Director of Quality

    Responded February 18, 2019
    Swissotel Nankai Osaka Hotel
    8.8
    Excellent
    LEE from Singapore
    Group
    Swiss Advantage Queen Room
    Stayed 2 nights in January 2019

    Very good location”

    Very convenient as I choose this hotel for my last few nights staying in Osaka. Easy access to go namba station for Nankai express train to go Kansai airport. Im also get a free upgrade to bigger room when the staff knows that we travel in family.

    Reviewed February 07, 2019

    Dear LEE, Thank you very much for staying with us and for completing our online questionnaire and I am happy to learn that you enjoyed your overall stay. Our teams will certainly make their hardest efforts to ensure your expectations would be exceeded on your future stays. I appreciate your time in sharing your experience and we look forward to welcoming you back soon. Kind Regards, Christophe Arts Director of Quality

    Responded February 18, 2019
    Swissotel Nankai Osaka Hotel
    7.6
    Very good
    MEIYI from Singapore
    Family with teens
    Classic Queen Room
    Stayed 2 nights in February 2019

    Reasonable pricing and superb location”

    Firstly, the pros of this hotel will be their price and their superb location. The subway, department store and shops are located conveniently below the hotel. The cons of this hotel will be their cleanliness of the carpet. There are stains evidently on their carpet. I will advise to wear the bedroom slippers in the room.

    Reviewed February 25, 2019
    10.0
    Exceptional
    Jisun from South Korea
    Solo traveler
    Swiss Advantage Queen Room
    Stayed 1 night in February 2019

    Great location, not to mention the kind staff”

    Stayed with my mother. Rapit train to the airport and entrance to the takashiyama department store just 3 floors down from the hotel lobby. Take advantage of the 50% closing sale from the sashimi corner at takashiyama! My very first visit to Osaka and I hope to come back to Swissotel for my next time.

    Reviewed February 24, 2019
    8.8
    Excellent
    Renee from Singapore
    Solo traveler
    Classic Twin Room
    Stayed 4 nights in January 2019

    Good location ”

    The hotel is above Nankai Namba station which has train (Rapid Train) to and fro airport, very convenient. Also 3 big malls are linked to hotel where there are many food & beverages choices. Very close To Dotombori and the many covered shopping walkways. The property is a bit old, fixtures are a bit outdated.

    Reviewed January 20, 2019
    9.2
    Exceptional
    Hendry from Indonesia
    Couple
    Swiss Advantage Twin Room
    Stayed 1 night in November 2018

    Great Location”

    The hotel has a great location, above the Namba station. Very close to Dotonbori and Shinsaibashi. Easy access too if you are using the express airport train. The room is good and clean and the staffs are excellent, always very helpful

    Reviewed December 17, 2018
    10.0
    Exceptional
    Anne from Philippines
    Couple
    Swiss Advantage Twin Room
    Stayed 3 nights in December 2018

    Excellent service and very good location ”

    We always stay here when we visit Osaka. It's always an excellent stay. Staff were ready to help with a smile. Front desk, Matsui was very accommodating with our request. I got macaroons on my birthday. Small things make a big difference to make your stay memorable. We look forward to our next visit at Swissôtel osaka.

    Reviewed December 10, 2018

    Dear Anne, Thank you very much for taking your valuable time to share your constructive feedback. I am glad to read that we were able to offer you a memorable stay! Your nice comment towards our front office colleague is a wonderful source of motivation and I will not miss to share this compliment with her. Thank you again and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality

    Responded December 21, 2018
    Swissotel Nankai Osaka Hotel
    8.4
    Excellent
    CAP from Philippines
    Couple
    Swiss Advantage Queen Room
    Stayed 1 night in November 2018

    Convenient location”

    It's a decent typical hotel room which I find quite expensive compared to the newer boutique hotels that we stayed at. I would recommend this for its very convenient location, which is in the same building as the train station.

    Reviewed December 04, 2018

    Dear CAP, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us. I am glad to read that you have a great impression on the hotel location and also appreciate your kind recommendation. Your comments will be a great motivation for our team to continue delivering heartfelt services to our valued guests. Thank you very much once again and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality

    Responded December 21, 2018
    Swissotel Nankai Osaka Hotel
    9.2
    Exceptional
    Lisa from Australia
    Couple
    Stayed 3 nights in November 2018

    Excellent Hotel”

    Swissotel delivers the goods - excellent location, great staff, large rooms, more facilities than you can shake a stick at. Overall, we really enjoyed our stay at Swissotel Nankai Osaka; we got a very good early bird deal, and the concierge team helped us make restaurant bookings for Kobe steak restaurants. Our room, while very spacious by Japanese standards, could have used a bit of TLC and renovation. On the bright side, the bed was comfortable and made for a good sleep.

    Reviewed November 16, 2018
    9.6
    Exceptional
    Esther from Philippines
    Group
    Stayed 2 nights in October 2018

    Perfect location, great service, big rooms, comfy bed”

    The best feature for Swissotel would be its great location right at the train station and within easy walking distance to Takashimaya, Dotomburi etc I also enjoyed their big room (32 sq m) with comfy beds. Before our arrival, Swissotel responded to all our emails promptly. I requested for all members of our party to be on the same floor and when we arrived, our rooms have been arranged per our request. The front desk staff was efficient and polite. Will definitely not hesitate to stay here again! Thank you.

    Reviewed November 04, 2018
    8.8
    Excellent
    Valodia from Philippines
    Family with teens
    Swiss Advantage Queen Room
    Stayed 3 nights in October 2018

    Excellent”

    I loved the friendliness of the staff and how they accommodated us from Check-in to Check-out. The accessibility and proximity of the train station to the airport and to the mall is of prime importance to us because were travelling with our 85 year old mother.

    Reviewed October 30, 2018
    8.8
    Excellent
    Teebhop from Thailand
    Family with teens
    Stayed 4 nights in October 2018

    superb service. with more than superb location”

    it was our first time staying at the swiisotel. it was a great experience. the location is amazing. walk off the airport train and just go straight to the elevator that takes you to the lobby on the 6th floor. service is spectacular and not too japanese. they even have staff from Thailand, which made our communication abit easier and a good peace of mind. however, the newly renovated room is very modern and up to expectation. but the old room was less than mediocre, furnitures are old and worn out. all in all it is a highly recommended hotel in namba area.

    Reviewed October 18, 2018
    9.6
    Exceptional
    James from Hong Kong
    Couple
    Swiss Advantage Twin Room
    Stayed 3 nights in February 2019

    Exceptional”

    perfect location

    Reviewed February 16, 2019

    Dear James, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for taking the time to share your experience with us! We are glad that you had a great stay and this is also great to read that our convenient location was perfect for your needs! It is always a great pleasure for us to hear from satisfied guests and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality

    Responded February 18, 2019
    Swissotel Nankai Osaka Hotel
    9.6
    Exceptional
    Ong from Malaysia
    Couple
    Swiss Advantage Queen Room
    Stayed 1 night in January 2019

    Comfortable ”

    Spacious and comfy room. Friendly and polite staff

    Reviewed February 08, 2019
    10.0
    Exceptional
    Edith from Philippines
    Solo traveler
    Swiss Advantage Queen Room
    Stayed 1 night in January 2019

    Clean and Tidy”

    Awesome

    Reviewed February 07, 2019
    8.8
    Excellent
    Chun from Malaysia
    Group
    Classic Twin Room
    Stayed 2 nights in January 2019

    Great Location but a bit dated.”

    The location of the hotel is fantastic. The staff are great and very helpful. Room is spacious and comfortable. However the hotel is a bit dated and old (room and common area on room floors) especially the bathroom fittings. TV in our room was still the old boxy type. Mattresses were a bit hard and this could definitely be better.

    Reviewed January 23, 2019
    7.6
    Very good
    Angelia from Singapore
    Group
    Swiss Advantage Twin Room
    Stayed 4 nights in January 2019

    Very good”

    Pros: Walkable from train station. Near major shopping centers. Cons: hotel staff ignored us when we were wondering around trying to look for the reception desk to check in. no bell boy or any staff offered to take our luggages away and bring them up to our room either. Surprised that a high class hotel such as this have such customer service standards.

    Reviewed January 23, 2019
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    • Exceptional location
    • Namba
    • Osaka Namba Train Station is within 0.41 km