If you are booking Swissotel Resort Phuket Patong Beach (SHA Plus+), there may be updated requirements for your travel.
Swissotel Resort Phuket Patong Beach (SHA Plus+)
Swissotel Resort Phuket Patong Beach (SHA Plus+)
Swissotel Resort Phuket Patong Beach (SHA Plus+)
Swissotel Resort Phuket Patong Beach (SHA Plus+)
Swissotel Resort Phuket Patong Beach (SHA Plus+)
Swissotel Resort Phuket Patong Beach (SHA Plus+)
Swissotel Resort Phuket Patong Beach (SHA Plus+)

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8.1

Excellent

1,895 reviews

1,895 reviews

Beach73
Housekeeping54
Breakfast43

Staff was amazingly help full thanks for everyone.

Julianne
- Mar 17, 2020
See map

8.7

Excellent

Location rating score

Excellent location - 260 meters to the beach
Popular neighborhood
Popular landmarks
Bangla Road 760 m
Patong Beach 900 m
Karon Beach 4.8 km
Chaithararam Temple (Wat Chalong) 6.5 km
Big Buddha Phuket 7.0 km
Phuket FantaSea 7.8 km
Nai Harn Beach 12.3 km
Nearby landmarks
Royal Armani Suit 130 m
Family market 170 m
OTOP Market 190 m
Train Thai Boxing 220 m
Kappa Pharma 240 m
John International Tailor 260 m
Wattana Clinic 300 m
Dragon Night Market 310 m
Molly Malone's 340 m
Dive Supply 350 m
Free Wi-Fi

Swissotel Resort Phuket Patong Beach (SHA Plus+)

48 Ruam Jai Road,, Patong, Phuket, Thailand, 83150 - See map
Amazing Thailand Safety and Health Administration Plus: (SHA Plus)

More than 70% of SHA-certified establishment employees have been vaccinated.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • 720 meters to public transportation

  • Airport transfer

  • Currency exchange

  • 260 meters to the beach

  • Located in heart of Phuket

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Kids club

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Phuket every 1 minutes on Agoda.com
Value for money7.9
Distance to city center0.5 km
Location rating8.7
Nearest airportPhuket International Airport (HKT)
Distance to airport24.9 km

Rooms available at Swissotel Resort Phuket Patong Beach (SHA Plus+)

Excellent
Room comfort & quality

8.2

TWIN PREMIER POOL VIEW
...
  • Room size: 42 m²/452 ft²
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One Bedroom Suite
...
  • Room size: 48 m²/517 ft²
  • Shower
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Swiss Advantage King
...
  • Room size: 42 m²/452 ft²
  • Shower
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Premier King or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Shower
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Swiss Advantage Twin
...
  • Room size: 42 m²/452 ft²
  • Shower
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Family Fun Junior Suite
...
  • Room size: 42 m²/452 ft²
  • Shower
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Swiss Advantage Room
...
  • Room size: 42 m²/452 ft²
  • Shower
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One Bedroom Family Fun Suite
...
  • Room size: 64 m²/689 ft²
  • Shower
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DOUBLE PREMIER POOL VIEW
...
  • Room size: 42 m²/452 ft²
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One Bedroom Family Suite
...
  • Room size: 64 m²/689 ft²
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Frequently asked questions

Does Swissotel Resort Phuket Patong Beach (SHA Plus+) have a hot tub?

Swissotel Resort Phuket Patong Beach does not have a hot tub.

What time is check-in and check-out at Swissotel Resort Phuket Patong Beach (SHA Plus+)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swissotel Resort Phuket Patong Beach (SHA Plus+)?

Swissotel Resort Phuket Patong Beach (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1300 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Swissotel Resort Phuket Patong Beach (SHA Plus+) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Swissotel Resort Phuket Patong Beach (SHA Plus+) has a car park that's close to the resort. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phuket with private transportation, the resort can arrange taxi service.

Is breakfast offered at Swissotel Resort Phuket Patong Beach (SHA Plus+)?

Start your mornings right, with the continental and buffet breakfast options offered at Swissotel Resort Phuket Patong Beach (SHA Plus+). A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 540 THB for adults and 177 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Swissotel Resort Phuket Patong Beach (SHA Plus+)?

Swissotel Resort Phuket Patong Beach (SHA Plus+) features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours.

Can special events be hosted at Swissotel Resort Phuket Patong Beach (SHA Plus+)?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Swissotel Resort Phuket Patong Beach (SHA Plus+).

Can business events be hosted at Swissotel Resort Phuket Patong Beach (SHA Plus+)?

On-site venues and convenient event services make Swissotel Resort Phuket Patong Beach (SHA Plus+) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 40 people. Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at Swissotel Resort Phuket Patong Beach (SHA Plus+)?

Swissotel Resort Phuket Patong Beach (SHA Plus+) does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Swissotel Resort Phuket Patong Beach (SHA Plus+)?

The closest train, metro, or bus station to Swissotel Resort Phuket Patong Beach (SHA Plus+) is Phuket airport bus express, 710 m away.

What restaurants are nearby Swissotel Resort Phuket Patong Beach (SHA Plus+)?

Swissotel Resort Phuket Patong Beach (SHA Plus+)’s neighborhood is Patong which includes popular restaurants such as Hard Rock Cafe Phuket, The Artist Club & Restaurant and La Citadelle.

What popular shopping places are close to Swissotel Resort Phuket Patong Beach (SHA Plus+)?

Swissotel Resort Phuket Patong Beach (SHA Plus+) is located in Patong area which features shopping places such as Jungceylon Shopping Center, Malin Plaza Patong and Patong OTOP Shopping Paradise.

What are popular attractions near Swissotel Resort Phuket Patong Beach (SHA Plus+)?

Swissotel Resort Phuket Patong Beach (SHA Plus+)’s location in the Patong neighborhood makes it close to famous attractions including Bangla Road, 666 Tattoo Studio and Pongpipat Art Gellery.

What popular beaches are close to Swissotel Resort Phuket Patong Beach (SHA Plus+)?

Swissotel Resort Phuket Patong Beach (SHA Plus+)’s Patong neighborhood also includes Patong Beach, Banana Beach and Paradise Beach.

What popular natural sightseeing spots are close to Swissotel Resort Phuket Patong Beach (SHA Plus+)?

Swissotel Resort Phuket Patong Beach (SHA Plus+)’s nearby natural sights include Khao Phra Thaeo Natural Park, Siam Safari and Island No.9 located in the same Patong area.

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Explore the neighborhood

What people love about Swissotel Resort Phuket Patong Beach (SHA Plus+)

  • 9.6

    Exceptional
    Staff 

    "Staff was amazingly help full thanks for everyone."

    Julianne

    |

    March 17, 2020

  • 8

    Very good
    Staff 

    "The staff are friendly."

    Jacqueline

    |

    December 16, 2019

  • 9.2

    Exceptional
    Breakfast

    "Breakfast very good."

    David

    |

    August 6, 2019

Overall rating:

8.1

Excellent
1,895 reviews
Cleanliness
8.0
Facilities
7.7
Location
8.7
Read all reviews >
What travelers say they love:
I like breakfast buffet has variety of options daily changed...
Reem from Saudi Arabia
Group
More about Swissotel Resort Phuket Patong Beach (SHA Plus+)

More about Swissotel Resort Phuket Patong Beach (SHA Plus+)

If what you're looking for is a conveniently located hotel in Phuket, look no further than Swissotel Resort Phuket Patong Beach (SHA Plus+). This 4-star hotel can be easily accessed from the airport. Also, this modern hotel is in the vicinity of popular city attractions such as Train Thai Boxing, Dive Supply, and Bangla Road. First-rate hotel services and facilities that define the Destination Hotels & Resorts experience await you at the Swissotel Resort Phuket Patong Beach (SHA Plus+). Guests can enjoy on-site features like Wi-Fi in public areas, shops, bars, concierge, and room service. Step into one of 383 inviting rooms and escape the stresses of the day with a wide range of amenities such as Wi-Fi internet access, a refrigerator, bathtub, mini bar, and satellite/cable TV. The hotel's recreational facilities - which include a spa, outdoor pool, fitness center, hot tub, and games room - are designed for escape and relaxation. Discover an engaging blend of professional service and a wide array of features at Swissotel Resort Phuket Patong Beach (SHA Plus+).

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Breakfast

100 mentions

Beach

87 mentions

Swimming Pool

72 mentions

Housekeeping

50 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Infirmary
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [nearby]
  • Shuttle service
  • Taxi service
  • Valet parking
Location
48 Ruam Jai Road,, Patong, Phuket, Thailand, 83150
Excellent
Location

8.7

Airports

  • Phuket International Airport (HKT)
    24.9 km 1.0 hour drive
  • Krabi International Airport (KBV)
    79.3 km 3.0 hour drive

Hospital or clinic

  • Kappa Pharma
    240 m

Shopping

  • Jungceylon Shopping Center
    790 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Bangla Road
    760 m
  • Patong Beach
    900 m
  • Karon Beach
    4.8 km
  • Chaithararam Temple (Wat Chalong)
    6.5 km
  • Big Buddha Phuket
    7.0 km
  • Phuket FantaSea
    7.8 km
  • Nai Harn Beach
    12.3 km

Nearby landmarks

  • Royal Armani Suit
    130 m
  • Family market
    170 m
  • OTOP Market
    190 m
  • Train Thai Boxing
    220 m
  • Kappa Pharma
    240 m
  • John International Tailor
    260 m
  • Wattana Clinic
    300 m
  • Dragon Night Market
    310 m
  • Molly Malone's
    340 m
  • Dive Supply
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Club lounge privileges will be available from June 15, 2015.
  • The property can accept Alipay and WeChat Pay.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from00:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1300 THB
  • Distance from city center0.5 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)540 THB
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges3
  • Number of floors7
  • Number of restaurants3
  • Number of rooms 384
  • Room voltage220
  • Most recent renovation2018

Parking

  • Daily parking fee0 USD

Reviews of Swissotel Resort Phuket Patong Beach (SHA Plus+) from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.0
Facilities7.7
Location8.7
Room comfort and quality8.2
Service8.3
Value for money7.9
High score for Phuket
Rating
9+ Exceptional (418)
8-9 Excellent (251)
7-8 Very Good (331)
6-7 Good (123)
<6 Below Expectation (166)
Time of the year
Mar - May (320)
Jun - Aug (322)
Sep - Nov (259)
Dec - Feb (388)
Don't miss out!Users are booking a place in Phuket every 1 minutes on Agoda.com
All guests (1,895)
All languages

Show reviews that mention 

Showing 1,289 verified guest comments
12345
10.0
Exceptional
Bayaraa from Mongolia
Family with young children
Stayed 7 nights in January 2018

Excellent breakfast, great pool, very close to the beach, wonderful staff, highly recommended!”

If you are going to Phuket, Swissotel is one of the best choices at Patong beach. Their breakfast is definitely a 5-star! Bacon, eggs, omelette, waffles, pancake, cereal, fruits, pastries, sandwiches, vegetables, fresh juice, detox juice, curry, soup, oat meal etc they have everything. We ate well for the breakfast and another meal was just enough for the day. Extremely close to the beach, I don’t see any other well known hotels being that close to the beach (except Holiday Inn right accross the hotel) Welcome drink at the 7th floor was wonderful. They even packed us breakfast box since our flight was very early in the morning. Staff were extremely helpful. Always greeting and smiling. We got a pool access room, definitely worth it. Pool was a lot of fun for our little one. Bed was very comfortable. Close to the market and main street. You can see the hotel was getting a little old but they are working on it to make it better. The internet was really fast. Highly recommended!

Reviewed January 13, 2018

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10.0
Exceptional
Sahreena from Australia
Family with young children
Stayed 6 nights in March 2018

Great Stay”

Glad I didnt listen to the other reviews. We stayed here for 6 days and we had a great time! Buffet breakfast everyday with lots of selection from western to traditional Thai food, there's also 2 egg stations where you can choose how you want your eggs cooked. We had the premier pool view room on Level 6. we had 2 double beds. nice and comfy, pillows are great, we all had a good night's sleep. We chose the room on the other side of Hard rock so we didnt hear any noises at all. Staff are all super friendly and great with kids! Pool is great and good temperature for my 3 yr old and 6 month old babies. Pool Bartenders made great cocktails and Watermelon Frappes. Even though a lot of travellers have commented about the lobby smell and out dated rooms, i think to us it was a fairly great accomodation. Close to everything, we walked to the markets and Jungcelyon Mall, beach just 5 min walk as well. Thank you to all the staff at Swissotel Phuket Patong. Even my 3 yr old doesnt want to leave 😁👌

Reviewed March 30, 2018

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10.0
Exceptional
Pua from Malaysia
Couple
Stayed 5 nights in December 2016

Excellent and pleasant stay”

Swissotel provided very good service during my 5 night stays in Phuket. Staffs were very friendly and helpful. Its lobby was full of lemongrass welcoming fragrance. The location of swissotel was also very strategic that it was just 5 minutes walk from Patong beach. Hooters and Hard Rock cafe were also just 5 minutes from the hotel. Room was clean and I really enjoyed my stay in Phuket.

Reviewed December 31, 2016

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9.6
Exceptional
Marietta from Australia
Solo traveler
Stayed 9 nights in February 2016

I had a very good experience during my stay”

I had a very good experience during my stay at Dusit D2. The resort is located 3 minutes walk to Patong Beach and about 10-12 minutes walk to Bangla Road. We had breakfast included in our deal - food are freshly made. There is alcohol happy hour starts from 12pm until 8pm in different locations of the resort. My favourite one was the pool area on level 3 - happy starts from 2pm to 4pm. We were all taken good care of by the staff working at DusitD2 from the bar/pool area (Their names are Colin and Kwang), concierge (special mentions to: F, Ket and Dang). Our rooms were spacious and cleaned everyday. We met the General Manager - David Jamieson which he welcomed us with great warmth attitude. He ensures that staff were happy with the stay. I had no regrets staying at Dusit D2 Phuket resort. Love every bit of my stay.

Reviewed February 16, 2016

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8.3
Excellent
Garry from Australia
Couple
Stayed 7 nights in March 2014

Excellent hotel”

Room, pool and customer service

Recently my wife and I stayed at the Dusit D2 Phuket Resort, Patong Beach, Phuket. The room was spacious and was tastefully decorated and very nice and clean. The bathroom was also very nice and clean and the bed was very comfortable as well. The internet speed was quite good in our room too… The breakfast was excellent...in fact I would have to say that it was on par or slightly better than many other similarly priced hotels. However the only down side of gthe breakfast is that they only offer buffet...it is definitely cheaper to go outside for breakfast. The best part of the hotel was its location. The hotel was conveniently located Patong Beach (around 250 metres) and approximately 900 metres to Bangla Road and a major shopping centre. The hotel is not too far from the night life as well and numerous restaurants as well. The pools, and their surroundings, were excellent, as was the service. Drinks from the bar we reasonably priced during 'happy-our' but can be a tad expensive after that. If you are looking for cheaper drinks, then it is better to go outside for a drink – far cheaper! It is better to request a room overlooking the pool rather than the main road as the traffic can be a tad noisy well into the early hours of the morning. Would I stay there again...definitely…great location!

Reviewed April 05, 2014

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8.8
Excellent
Gavin from United Kingdom
Solo traveler
Stayed 9 nights in December 2016

Go to choice in Phuket.....but”

This is my go to hotel in Phuket, Patong. It is large and has great dining facilities. The gym is just ok, and the rooms in all the dark wood are starting to look dated. However if they put decent lighting in the rooms (day bulbs) I think it would make a world of difference. On the whole though I like the Swissotel and recommend it even though I may try somewhere different next time just as a comparison. It can be a bit noisy but it is Patong after all!

Reviewed November 19, 2017

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We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are going to renovate all guest rooms and public areas with the addition of new spa and gym which will done in sections and finished middle of next year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madis Laid Executive Assistant Manager

Responded November 25, 2017
Swissotel Resort Phuket Patong Beach (SHA Plus+)
10.0
Exceptional
Monica from Australia
Couple
Stayed 3 nights in April 2016

Perfect location, brilliant service”

This was a last minute booking due to my normal "go to" boutique resort being full. I booked through Agoda for a great price and I couldn't have been happier. The location was great with Hooters & Hard Rock Cafe being just down stairs. There is a great night food market walking distance for wonderful cheap food or great Arabic restaurants. Jungceylon shopping centre is also walking distance as too the night market shopping bizarre. Patong beach just down the road and Bangla road also easily accessible but far enough not to be a nuisance. The rooms are large and brilliantly furnished, the amenities such as the gym and pool on level 3 are in great condition and convenient. Internet in the room was great. The daily breakfast buffet was delicious, with plenty on offer and great customer service. The security and parking assistance guy was brilliant and always attentive to help park or remove the car during business times. All in all a great stay and highly recommended.

Reviewed April 27, 2016

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8.8
Excellent
Christine from United Kingdom
Couple
Stayed 7 nights in April 2017

Swissotel phuket patong beach”

Great location five minutes from beach. Good roof top pool and bar. Rooms nice size with iron, safe and fridge. Nice comfortable bed and nice size bathroom with toiletries and hair dryer. Staff at reception nice and friendly. Beach towels available at reception and the main door. Next door to hooters and hard rock cafe great offers available for drinks. Cost to hotel from phuket airport to patong beach was 800baht - £16 British Pounds taxi outside hotel was the same. Around 10 minutes to Bangla Road and lots of shops and restaurants along the beach road. Would definitely recommend this hotel we stayed seven nights.

Reviewed April 18, 2017

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10.0
Exceptional
Cheng from China
Couple
Stayed 5 nights in March 2019

Execellent Experience”

Really enjoyed our stay in Swissotel Patong Hotel. Every staff we met was super nice with smile all the time. The room is spacious and well equipped. The balcony is awesome. The swimming pool on 3/F and 7/F was fantastic. We booked a studio suite and we can enjoy the lounge which is a perfect place for the evening. The hotel was located in a perfect area - easy access of everything like beach, bars, restaurants, shopping mall. Excellent experience in the hotel.

Reviewed March 21, 2019

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10.0
Exceptional
Lisa from Australia
Couple
Stayed 6 nights in July 2012

Great location, lovely hotel, friendly staff”

Location and breakfast

This our second stay at the Destination Patong Hotel and Spa (previously Courtyard Marriott). We love the location- close to the beach and shops but not to close to Bangala Road. The breakfast here is fantastic, you can even have proper coffee with breakfast (at no extra charge) just by asking. The rooms are tidy and modern style with a big TV and DVD player. Having stayed in Patong several times, we think these rooms are some of the cleanest and nicest we have come across, especially in the price range. There is also a private balcony, although the view isn't anything to rave about. We will definitely return to this hotel. We do not necessarily recommend this hotel for families as the pools aren't very kid friendly, but for couples or families with teenagers it is great.

Reviewed July 26, 2012

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9.6
Exceptional
Steven from United Kingdom
Family with young children
Stayed 3 nights in March 2016

Family with 2 Infants”

We stayed in Dusit D2 for 3 nights. The location is ideal if you want to access the local bars and markets. Bangla Road is about 10/15min walk away. The room was nice, with plenty of space. two travel cots were provided as requested and airport pick up was on time. Drive to hotel was provided in a modern taxi and TV for the kids. Check in was quick and efficient. Breakfast was good with a wide variety of options. 3 swimming pools, one with swim up bar and shallow area for kids and one on the roof for younger couples/singles. All staff were attentive and helpful to all requests. The hotel has a kids playroom with soft play and a daily arts/craft schedule for children of more than 4 years. On one occasion we visited there was a local kids party going on with very little supervision. For older kids there were playstations, DVD's, pool table, football table and mini cinema room. Patong Markets and local bars are only a 2 min walk from the hotel and the beach is about a 5 minute walk. The lifts are quite narrow and we struggled getting a double stroller in and out and would not take a standard double pram. We would recommend two single strollers for those travelling with 2 infants. A great stay overall and we would return if we go back to Patong. If you are staying in Dusit D2 I would request a room on the 3rd floor as this is where the pool is located.

Reviewed April 07, 2016

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10.0
Exceptional
Azri from Malaysia
Family with young children
Stayed 4 nights in June 2015

Perfect hotel for family getaway”

Location, staff performance and dining

Family absolutely loved this hotel. Location was so convenient, close to the beach, Hard Rock Cafe and Hooters (for dining) and the shops along Patong Beach. The staff were sincerely helpful and friendly. Room was clean, food was yummy and the kids totally loved the pool and the HUGE kids club. Will stay here again the next time I'm in Phuket.

Reviewed June 17, 2015

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9.6
Exceptional
Rahul from India
Family with young children
Stayed 4 nights in October 2017

Nice property close to beach”

Overall a good property close to beach and most restaurants...The room was nice and fitted well for a family of four including two kids. The only drawback I felt was that it was on patong beach and had everything that the place is known for....the colourful Bangla street was at least 1.5 KM but still you could feel the presence and effect in and around hotel which made walking with young kids very embarrassing...breakfast is value for money so best to Ensure it is included in room rent....they have a creche at a very reasonable price and could be very handy if you need to visit places your kids cannot...

Reviewed October 20, 2017

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Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madis Laid Executive Assistant Manager

Responded October 26, 2017
Swissotel Resort Phuket Patong Beach (SHA Plus+)
9.2
Exceptional
Amardeep from Brunei Darussalam
Family with young children
Stayed 6 nights in December 2019

Good location with facilities for kids ”

Loved the location, hotel and facilities for kids. The breakfast was good with various choices !! I think overall I loved it coz of the location itself and the room size was good. My room was in 3rd floor and directly out my balcony was the pool so It was good for me with family and young kids who always want to be in the pool 💓 I wud certainly recommend it for anyone to stay and try it for urself !! Thank you Swissotel Resort !! See u soon from 🇳🇵 🇬🇧 🇧🇳

Reviewed December 28, 2019

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9.2
Exceptional
Mabel from Singapore
Family with young children
Stayed 5 nights in October 2018

excellent hotel overall ”

pros: - very good location, walkable to the patong beach (not beachfront) - excellent service, all my requests were accommodated and for a family with small children this is very helpful - staffs are friendliest, always a smile and ready to provide when you call. sometimes they won’t give you automatically like slippers so just call and they will provide - excellent food, yummy and my 13months old always ate their porridge every morning so we didn’t worry about his food at all. my 5yr old also loved their food. really worth it. not really cons: - if your a pool enthusiast, their pool is good but just a normal pool, no slide etc but good to swim and clean - don’t use their landline to call as it charges, use the free mobile phone they provide - kidsworld or indoor playground is good but will only last you for 2 days maybe then the other days will be repetitive because there’s not much activities inside overall an excellent hotel. good price for all that we got.

Reviewed October 25, 2018

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10.0
Exceptional
Ashley from Australia
Couple
Stayed 4 nights in October 2014

1st Time vistor that will not be my last”

Value, Staff & Location

After having an amazing experience in Khao Lak our expectations were high but we were not disappointed with again the staff really showing why Thailand is the Land of Smiles. From the front door to the reception team, to the concierge who took us to our room to the bar staff at the pool bar nothing was too much trouble. The room itself was in a wing of the hotel being renovated and considering this was not one that had been updated was kept at a high level. The noise of the workers was kept to a minimum during the day but the walls kept it very quiet. The location is walking distance to Jungceylon shopping centre, the beach and O top markets across the roads. Bang La road for nightlife is about a 10 minute walk at a stroll. The hotel breakfast buffet was great with egg station, as well as a Noodle station cooking whatever you want to order and for all the aussies there was the biggest jar of vegemite I have ever seen. This place is close to everything has a fantastic team, great kids club, multiple pools and once they complete renovations will be even better. When you check in you get a stack of vouchers for all the local spots like the Hard Rock amongst others and the team do all they can to assist. I think this may become my Patong spot as the price is considerably low for everything you get at this hotel.

Reviewed December 01, 2014

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8.0
Excellent
Lee from Singapore
Family with teens
Stayed 4 nights in June 2013

Value for money hotel with great location ”

good staff, centralised lcoation and nice breakfast

After much searches on internet, I finally settled on Destination Patong because of the location and best pricing. It is easily half of the price of similar 4 stars hotel (e.g. Kee point/ Phuket Graceland). Conclusion after the trip is that it is a value for money deal. Check in counter staff were quick in suggesting accommodation alternatives. Breakfast was heavenly and the location can't be faulted. It is close to the beach, multiple restaurants and spas (Let's relax spa just 6 min walk away was awesome. The only flaw is the damp smell at the lobby that many reviewers have mentioned. Even though they tried to cover with lemon grass spray in the morning, the smell were obvious by mid afternoon.

Reviewed July 02, 2013

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10.0
Exceptional
Marianna from Russia
Family with young children
Stayed 5 nights in March 2019

Exceptional”

Stayed with a 2yrs old child. Very clean inside, all personnel highly trained, well English speaking (thats really unique in Thailand), extremely gentle, polite and ready and fast to help in any situation. Different services like kids room with several trainings each day, two pools working from 7 am (3rd floor) till 10 pm (roof top), several bars, very fruity plenty of choice breakfast. Internet connection might be low at times, thats a problem around Thalland.. TV works differently.. Choice of pillows, medium hard mattress. First line to the Patong beach, in the building with HardRock cafe, however no noise from there. The only noise comes from non-stop working air-cons. Windows with town view might be the ones to the next hotel building, 2 meters close with no street, but those windows are closed with shutters. Pool view means view inside the building, since poll is on the 3rd floor of inner yeard surrounded by the hotel itself, sky-open.

Reviewed April 01, 2019

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8.8
Excellent
Campbell from Australia
Couple
Stayed 9 nights in November 2017

Wonderful Staff”

The Swissotel is well located at the southern end of town. Although the hotel is dated, the facilities and presentation were great. You are a minute or so walk to the beach/markets/bars and five minute walk to main shopping centre. My wife and I stayed 9 nights and although there were a couple of issues, the staff worked well to resolve them. We also had access to the VIP lounge where we met people from all over the globe. The staff really made this trip pleasurable and a great learning experience. We checked out other hotels in the area, however when we return next year, we will be staying with Swissotel.

Reviewed November 30, 2017

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We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madis Laid Executive Assistant Manager

Responded December 09, 2017
Swissotel Resort Phuket Patong Beach (SHA Plus+)
10.0
Exceptional
Patrick from Malaysia
Couple
Stayed 4 nights in November 2015

Fantastic service!!”

EXCELLENT! EXCELLENT! EXCELLENT!

Dusit D2 Phuket is the best hotel that I stayed before. The room is spacious, very clean, very comfortable and relaxing ambiance, water heater and pressure is working perfectly fine, the aircond is working perfectly fine as well and the wifi is one the fatest. I can watch Manchester United vs CSKA Moscow Champions League game live using my Ipad without any glitch or slow internet connection. From the moment I step into the hotel I am already WOWed by the hotel grand and big front door and also the simple design of their lobby. When proceed to check in and I'm once again WOWed by the lady who manning the front desk. Her service is excellent and we check in to our room seamlessly. She also proactively extend our check out time from 1200 to 1400 upon knowing that our flight back home is at 1900. We never even requested it. I never experience this with all the hotels that I stayed before. From day 1 until I check out the staff always greet us with a big genuine smile. I really love this hotel. I will highly recommend it to my friends and I for sure come back to this hotel if I happen to visit Phuket again and I will for sure put this hotel brand Dusit on my 1st priority everytime I travel.

Reviewed November 10, 2015

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