"Staff was good, breakfast was good, needs to work on getting 4 stars."
Mohit - September 14, 2019
Location rating score
Staff helpful and friendly, good breakfast and foods in cafe are nice too, comfortable stay and location is very convenient
KH | October 31, 2019
Spa next to hotel is very good (sorry forgot then name, it's attached with another hotel next to Swissotel).
Carolyn | February 10, 2020
The hotel is in the perfect location about 100m from the beach and all shops on the busy mais street area.
Kellby | February 24, 2020
Good for travellers that like the convenient location and quietness when resting in hotel.
Chin | November 24, 2019
The hotel is a great value for the price, rooms are amazing and comfortable.
Bayanjargal | January 5, 2020
The hotel us very quiet and the bed is super comfy and room is quite big.
Kellby | February 24, 2020
260 meters to the beach
Located in heart of Phuket
Free Wi-Fi in all rooms!
|Value for money||7.9|
|Distance to city center||0.5 km|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||24.9 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Swissotel Resort Phuket Patong Beach is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1300 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Swissotel Resort Phuket Patong Beach also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Swissotel Resort Phuket Patong Beach has a car park that's close to the resort. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phuket with private transportation, the resort can arrange taxi service.
Swissotel Resort Phuket Patong Beach does permit smoking in some areas and is not 100% smoke-free.
"Location is just nice, walking distance to beach & eateries."
February 10, 2020
"Staff was amazingly help full thanks for everyone."
March 17, 2020
"Overall the hotel is good, like location wise."
October 13, 2019
If what you're looking for is a conveniently located hotel in Phuket, look no further than Swissotel Resort Phuket Patong Beach. This 4-star hotel can be easily accessed from the airport. Also, this modern hotel is in the vicinity of popular city attractions such as Train Thai Boxing, Dive Supply, and Bangla Road. First-rate hotel services and facilities that define the Destination Hotels & Resorts experience await you at the Swissotel Resort Phuket Patong Beach. Guests can enjoy on-site features like Wi-Fi in public areas, shops, bars, concierge, and room service. Step into one of 383 inviting rooms and escape the stresses of the day with a wide range of amenities such as Wi-Fi internet access, a refrigerator, bathtub, mini bar, and satellite/cable TV. The hotel's recreational facilities - which include a spa, outdoor pool, fitness center, hot tub, and games room - are designed for escape and relaxation. Discover an engaging blend of professional service and a wide array of features at Swissotel Resort Phuket Patong Beach.
"I like breakfast buffet has variety of options daily changed..."
November 8, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Swissotel Resort Phuket Patong Beach
Show reviews that mention
Excellent breakfast, great pool, very close to the beach, wonderful staff, highly recommended!”
If you are going to Phuket, Swissotel is one of the best choices at Patong beach. Their breakfast is definitely a 5-star! Bacon, eggs, omelette, waffles, pancake, cereal, fruits, pastries, sandwiches, vegetables, fresh juice, detox juice, curry, soup, oat meal etc they have everything. We ate well for the breakfast and another meal was just enough for the day. Extremely close to the beach, I don’t see any other well known hotels being that close to the beach (except Holiday Inn right accross the hotel) Welcome drink at the 7th floor was wonderful. They even packed us breakfast box since our flight was very early in the morning. Staff were extremely helpful. Always greeting and smiling. We got a pool access room, definitely worth it. Pool was a lot of fun for our little one. Bed was very comfortable. Close to the market and main street. You can see the hotel was getting a little old but they are working on it to make it better. The internet was really fast. Highly recommended!
Glad I didnt listen to the other reviews. We stayed here for 6 days and we had a great time! Buffet breakfast everyday with lots of selection from western to traditional Thai food, there's also 2 egg stations where you can choose how you want your eggs cooked. We had the premier pool view room on Level 6. we had 2 double beds. nice and comfy, pillows are great, we all had a good night's sleep. We chose the room on the other side of Hard rock so we didnt hear any noises at all. Staff are all super friendly and great with kids! Pool is great and good temperature for my 3 yr old and 6 month old babies. Pool Bartenders made great cocktails and Watermelon Frappes. Even though a lot of travellers have commented about the lobby smell and out dated rooms, i think to us it was a fairly great accomodation. Close to everything, we walked to the markets and Jungcelyon Mall, beach just 5 min walk as well. Thank you to all the staff at Swissotel Phuket Patong. Even my 3 yr old doesnt want to leave 😁👌
Excellent and pleasant stay”
Swissotel provided very good service during my 5 night stays in Phuket. Staffs were very friendly and helpful. Its lobby was full of lemongrass welcoming fragrance. The location of swissotel was also very strategic that it was just 5 minutes walk from Patong beach. Hooters and Hard Rock cafe were also just 5 minutes from the hotel. Room was clean and I really enjoyed my stay in Phuket.
I had a very good experience during my stay”
I had a very good experience during my stay at Dusit D2. The resort is located 3 minutes walk to Patong Beach and about 10-12 minutes walk to Bangla Road. We had breakfast included in our deal - food are freshly made. There is alcohol happy hour starts from 12pm until 8pm in different locations of the resort. My favourite one was the pool area on level 3 - happy starts from 2pm to 4pm. We were all taken good care of by the staff working at DusitD2 from the bar/pool area (Their names are Colin and Kwang), concierge (special mentions to: F, Ket and Dang). Our rooms were spacious and cleaned everyday. We met the General Manager - David Jamieson which he welcomed us with great warmth attitude. He ensures that staff were happy with the stay. I had no regrets staying at Dusit D2 Phuket resort. Love every bit of my stay.
Recently my wife and I stayed at the Dusit D2 Phuket Resort, Patong Beach, Phuket. The room was spacious and was tastefully decorated and very nice and clean. The bathroom was also very nice and clean and the bed was very comfortable as well. The internet speed was quite good in our room too… The breakfast was excellent...in fact I would have to say that it was on par or slightly better than many other similarly priced hotels. However the only down side of gthe breakfast is that they only offer buffet...it is definitely cheaper to go outside for breakfast. The best part of the hotel was its location. The hotel was conveniently located Patong Beach (around 250 metres) and approximately 900 metres to Bangla Road and a major shopping centre. The hotel is not too far from the night life as well and numerous restaurants as well. The pools, and their surroundings, were excellent, as was the service. Drinks from the bar we reasonably priced during 'happy-our' but can be a tad expensive after that. If you are looking for cheaper drinks, then it is better to go outside for a drink – far cheaper! It is better to request a room overlooking the pool rather than the main road as the traffic can be a tad noisy well into the early hours of the morning. Would I stay there again...definitely…great location!
Go to choice in Phuket.....but”
This is my go to hotel in Phuket, Patong. It is large and has great dining facilities. The gym is just ok, and the rooms in all the dark wood are starting to look dated. However if they put decent lighting in the rooms (day bulbs) I think it would make a world of difference. On the whole though I like the Swissotel and recommend it even though I may try somewhere different next time just as a comparison. It can be a bit noisy but it is Patong after all!
We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are going to renovate all guest rooms and public areas with the addition of new spa and gym which will done in sections and finished middle of next year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madis Laid Executive Assistant Manager
Perfect location, brilliant service”
This was a last minute booking due to my normal "go to" boutique resort being full. I booked through Agoda for a great price and I couldn't have been happier. The location was great with Hooters & Hard Rock Cafe being just down stairs. There is a great night food market walking distance for wonderful cheap food or great Arabic restaurants. Jungceylon shopping centre is also walking distance as too the night market shopping bizarre. Patong beach just down the road and Bangla road also easily accessible but far enough not to be a nuisance. The rooms are large and brilliantly furnished, the amenities such as the gym and pool on level 3 are in great condition and convenient. Internet in the room was great. The daily breakfast buffet was delicious, with plenty on offer and great customer service. The security and parking assistance guy was brilliant and always attentive to help park or remove the car during business times. All in all a great stay and highly recommended.
Swissotel phuket patong beach”
Great location five minutes from beach. Good roof top pool and bar. Rooms nice size with iron, safe and fridge. Nice comfortable bed and nice size bathroom with toiletries and hair dryer. Staff at reception nice and friendly. Beach towels available at reception and the main door. Next door to hooters and hard rock cafe great offers available for drinks. Cost to hotel from phuket airport to patong beach was 800baht - £16 British Pounds taxi outside hotel was the same. Around 10 minutes to Bangla Road and lots of shops and restaurants along the beach road. Would definitely recommend this hotel we stayed seven nights.
Really enjoyed our stay in Swissotel Patong Hotel. Every staff we met was super nice with smile all the time. The room is spacious and well equipped. The balcony is awesome. The swimming pool on 3/F and 7/F was fantastic. We booked a studio suite and we can enjoy the lounge which is a perfect place for the evening. The hotel was located in a perfect area - easy access of everything like beach, bars, restaurants, shopping mall. Excellent experience in the hotel.
Great location, lovely hotel, friendly staff”
This our second stay at the Destination Patong Hotel and Spa (previously Courtyard Marriott). We love the location- close to the beach and shops but not to close to Bangala Road. The breakfast here is fantastic, you can even have proper coffee with breakfast (at no extra charge) just by asking. The rooms are tidy and modern style with a big TV and DVD player. Having stayed in Patong several times, we think these rooms are some of the cleanest and nicest we have come across, especially in the price range. There is also a private balcony, although the view isn't anything to rave about. We will definitely return to this hotel. We do not necessarily recommend this hotel for families as the pools aren't very kid friendly, but for couples or families with teenagers it is great.
Perfect hotel for family getaway”
Family absolutely loved this hotel. Location was so convenient, close to the beach, Hard Rock Cafe and Hooters (for dining) and the shops along Patong Beach. The staff were sincerely helpful and friendly. Room was clean, food was yummy and the kids totally loved the pool and the HUGE kids club. Will stay here again the next time I'm in Phuket.
Family with 2 Infants”
We stayed in Dusit D2 for 3 nights. The location is ideal if you want to access the local bars and markets. Bangla Road is about 10/15min walk away. The room was nice, with plenty of space. two travel cots were provided as requested and airport pick up was on time. Drive to hotel was provided in a modern taxi and TV for the kids. Check in was quick and efficient. Breakfast was good with a wide variety of options. 3 swimming pools, one with swim up bar and shallow area for kids and one on the roof for younger couples/singles. All staff were attentive and helpful to all requests. The hotel has a kids playroom with soft play and a daily arts/craft schedule for children of more than 4 years. On one occasion we visited there was a local kids party going on with very little supervision. For older kids there were playstations, DVD's, pool table, football table and mini cinema room. Patong Markets and local bars are only a 2 min walk from the hotel and the beach is about a 5 minute walk. The lifts are quite narrow and we struggled getting a double stroller in and out and would not take a standard double pram. We would recommend two single strollers for those travelling with 2 infants. A great stay overall and we would return if we go back to Patong. If you are staying in Dusit D2 I would request a room on the 3rd floor as this is where the pool is located.
excellent hotel overall ”
pros: - very good location, walkable to the patong beach (not beachfront) - excellent service, all my requests were accommodated and for a family with small children this is very helpful - staffs are friendliest, always a smile and ready to provide when you call. sometimes they won’t give you automatically like slippers so just call and they will provide - excellent food, yummy and my 13months old always ate their porridge every morning so we didn’t worry about his food at all. my 5yr old also loved their food. really worth it. not really cons: - if your a pool enthusiast, their pool is good but just a normal pool, no slide etc but good to swim and clean - don’t use their landline to call as it charges, use the free mobile phone they provide - kidsworld or indoor playground is good but will only last you for 2 days maybe then the other days will be repetitive because there’s not much activities inside overall an excellent hotel. good price for all that we got.
Nice property close to beach”
Overall a good property close to beach and most restaurants...The room was nice and fitted well for a family of four including two kids. The only drawback I felt was that it was on patong beach and had everything that the place is known for....the colourful Bangla street was at least 1.5 KM but still you could feel the presence and effect in and around hotel which made walking with young kids very embarrassing...breakfast is value for money so best to Ensure it is included in room rent....they have a creche at a very reasonable price and could be very handy if you need to visit places your kids cannot...
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madis Laid Executive Assistant Manager
Value for money hotel with great location ”
After much searches on internet, I finally settled on Destination Patong because of the location and best pricing. It is easily half of the price of similar 4 stars hotel (e.g. Kee point/ Phuket Graceland). Conclusion after the trip is that it is a value for money deal. Check in counter staff were quick in suggesting accommodation alternatives. Breakfast was heavenly and the location can't be faulted. It is close to the beach, multiple restaurants and spas (Let's relax spa just 6 min walk away was awesome. The only flaw is the damp smell at the lobby that many reviewers have mentioned. Even though they tried to cover with lemon grass spray in the morning, the smell were obvious by mid afternoon.
Stayed with a 2yrs old child. Very clean inside, all personnel highly trained, well English speaking (thats really unique in Thailand), extremely gentle, polite and ready and fast to help in any situation. Different services like kids room with several trainings each day, two pools working from 7 am (3rd floor) till 10 pm (roof top), several bars, very fruity plenty of choice breakfast. Internet connection might be low at times, thats a problem around Thalland.. TV works differently.. Choice of pillows, medium hard mattress. First line to the Patong beach, in the building with HardRock cafe, however no noise from there. The only noise comes from non-stop working air-cons. Windows with town view might be the ones to the next hotel building, 2 meters close with no street, but those windows are closed with shutters. Pool view means view inside the building, since poll is on the 3rd floor of inner yeard surrounded by the hotel itself, sky-open.
1st Time vistor that will not be my last”
After having an amazing experience in Khao Lak our expectations were high but we were not disappointed with again the staff really showing why Thailand is the Land of Smiles. From the front door to the reception team, to the concierge who took us to our room to the bar staff at the pool bar nothing was too much trouble. The room itself was in a wing of the hotel being renovated and considering this was not one that had been updated was kept at a high level. The noise of the workers was kept to a minimum during the day but the walls kept it very quiet. The location is walking distance to Jungceylon shopping centre, the beach and O top markets across the roads. Bang La road for nightlife is about a 10 minute walk at a stroll. The hotel breakfast buffet was great with egg station, as well as a Noodle station cooking whatever you want to order and for all the aussies there was the biggest jar of vegemite I have ever seen. This place is close to everything has a fantastic team, great kids club, multiple pools and once they complete renovations will be even better. When you check in you get a stack of vouchers for all the local spots like the Hard Rock amongst others and the team do all they can to assist. I think this may become my Patong spot as the price is considerably low for everything you get at this hotel.
The Swissotel is well located at the southern end of town. Although the hotel is dated, the facilities and presentation were great. You are a minute or so walk to the beach/markets/bars and five minute walk to main shopping centre. My wife and I stayed 9 nights and although there were a couple of issues, the staff worked well to resolve them. We also had access to the VIP lounge where we met people from all over the globe. The staff really made this trip pleasurable and a great learning experience. We checked out other hotels in the area, however when we return next year, we will be staying with Swissotel.
We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madis Laid Executive Assistant Manager
Dusit D2 Phuket is the best hotel that I stayed before. The room is spacious, very clean, very comfortable and relaxing ambiance, water heater and pressure is working perfectly fine, the aircond is working perfectly fine as well and the wifi is one the fatest. I can watch Manchester United vs CSKA Moscow Champions League game live using my Ipad without any glitch or slow internet connection. From the moment I step into the hotel I am already WOWed by the hotel grand and big front door and also the simple design of their lobby. When proceed to check in and I'm once again WOWed by the lady who manning the front desk. Her service is excellent and we check in to our room seamlessly. She also proactively extend our check out time from 1200 to 1400 upon knowing that our flight back home is at 1900. We never even requested it. I never experience this with all the hotels that I stayed before. From day 1 until I check out the staff always greet us with a big genuine smile. I really love this hotel. I will highly recommend it to my friends and I for sure come back to this hotel if I happen to visit Phuket again and I will for sure put this hotel brand Dusit on my 1st priority everytime I travel.
Convenient quality Patong beach hotel”
One needs to determine what you want for a stay at Patong Beach. D2 is a safe, quality, convenient facility with excellent staff and reasonably good food. I saw families there that seemed happy with D2, but would think the Holiday Inn across the street might be better for families (maybe higher priced). I appreciated the many convenience shops nearby (7-Eleven, Family Mart, etc.) and close proximity to the beach street walk and the beach.