Swissotel Resort Phuket Patong Beach

48 Ruam Jai Road,, Patong, Phuket, Thailand, 83150 - See map
Free Wi-Fi
8.1
Excellent
/10
(1,894 reviews)See what guests said
Beach73
Housekeeping54
Breakfast43
select your datePlease enter your stay dates to see price
Swissotel Resort Phuket Patong Beach

"Staff was good, breakfast was good, needs to work on getting 4 stars."

Mohit - September 14, 2019

Swiss Signature Room - Room plan Swissotel Resort Phuket Patong Beach
Beach Swissotel Resort Phuket Patong Beach
Swimming pool [outdoor] Swissotel Resort Phuket Patong Beach
See all 65 photos
See map
Popular landmarks
Bangla Road 760 m
Jungceylon Shopping Center 790 m
Patong Beach 900 m
Freedom Beach 2.42 km
Karon Beach 4.84 km
Big Buddha Phuket 6.97 km
Phuket FantaSea 7.76 km
Chaithararam Temple (Wat Chalong) 8.23 km
Kata Beach 9.03 km
Nai Harn Beach 12.34 km
Nearby landmarks
Royal Armani Suit 130 m
Train Thai Boxing 220 m
John International Tailor 260 m
Dragon Night Market 310 m
Molly Malone's 340 m
Dive Supply 350 m
Via Rent-A-Car 360 m
Phuket Post Office 360 m
Hongsamudd Live Music 400 m
Pum Thai Cooking School 420 m
8.7

Excellent

Location rating score

260 meters to the beach
Popular neighborhood
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
What guests are saying:Read all 1,894 reviews
Exceptional reputation
Recommended by 87% of guests
Excellent service
8.3 rating for service
Excellent comfort
8.2 room quality and comfort
Excellent cleanliness
8.0 rating for cleanliness

Staff helpful and friendly, good breakfast and foods in cafe are nice too, comfortable stay and location is very convenient

KH | October 31, 2019

Spa next to hotel is very good (sorry forgot then name, it's attached with another hotel next to Swissotel).

Carolyn | February 10, 2020

The hotel is in the perfect location about 100m from the beach and all shops on the busy mais street area.

Kellby | February 24, 2020

Good for travellers that like the convenient location and quietness when resting in hotel.

Chin | November 24, 2019

The hotel is a great value for the price, rooms are amazing and comfortable.

Bayanjargal | January 5, 2020

The hotel us very quiet and the bed is super comfy and room is quite big.

Kellby | February 24, 2020

  • Airport transfer

  • 260 meters to the beach

  • Currency exchange

  • Located in heart of Phuket

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Phuket every 2 minutes on Agoda.com
Value for money7.9
Distance to city center0.5 km
Location rating8.7
Nearest airportPhuket International Airport (HKT)
Distance to airport24.9 km

Rooms available at Swissotel Resort Phuket Patong Beach

8.2
Excellent
Room comfort & quality
Premium One Bedroom Suite
Premium One Bedroom Suite
...
  • Room size: 64 m²/689 ft²
  • Pool view
  • 1 king bed
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Family Junior Suite
Family Junior Suite
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed or 2 single beds
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Swiss Signature Room
Swiss Signature Room
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Studio Suite
Studio Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Premier
Premier
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
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Swiss Advantage King Room with Pool View
Swiss Advantage King Room with Pool View
...
  • Room size: 42 m²/452 ft²
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Swiss Lounge
Swiss Lounge
...
  • Room size: 32 m²/344 ft²
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Swiss Advantage Pool View Room
Swiss Advantage Pool View Room
...
  • Room size: 42 m²/452 ft²
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Swiss Lounge
Swiss Lounge
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Swiss Advantage King
Swiss Advantage King
...
  • Room size: 42 m²/452 ft²
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Frequently asked questions

What time is check-in and check-out at Swissotel Resort Phuket Patong Beach?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swissotel Resort Phuket Patong Beach?

Swissotel Resort Phuket Patong Beach is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1300 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Swissotel Resort Phuket Patong Beach also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Swissotel Resort Phuket Patong Beach has a car park that's close to the resort. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phuket with private transportation, the resort can arrange taxi service.

What is the smoking policy at Swissotel Resort Phuket Patong Beach?

Swissotel Resort Phuket Patong Beach does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about Swissotel Resort Phuket Patong Beach

  • 9.6
    Exceptional
    Location

    "Location is just nice, walking distance to beach & eateries."

    Carolyn

    |

    February 10, 2020

  • 9.6
    Exceptional
    Staff 

    "Staff was amazingly help full thanks for everyone."

    Julianne

    |

    March 17, 2020

  • 7.2
    Very good
    Location

    "Overall the hotel is good, like location wise."

    Siti

    |

    October 13, 2019

Property ranking|Compared to 4,505 Phuket properties
See all rankings
Location score
8.7/10
Room comfort score
8.2/10
Review score - United States
8.3/10
Room size
44 sqm.
Better than
94
%
of Phuket properties
Better than
92
%
of Phuket properties
Better than
91
%
of Phuket properties
Bigger than
90
%
of Phuket properties
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Overall rating:
8.1
Excellent
1,894 reviews
Cleanliness
8.0
Facilities
7.7
Location
8.7
Read all reviews >
What travelers say they love:
Great price for the location, clean rooms and breakfast was ...
Naveen from Singapore
Group
More about Swissotel Resort Phuket Patong Beach

More about Swissotel Resort Phuket Patong Beach

If what you're looking for is a conveniently located hotel in Phuket, look no further than Swissotel Resort Phuket Patong Beach. This 4-star hotel can be easily accessed from the airport. Also, this modern hotel is in the vicinity of popular city attractions such as Train Thai Boxing, Dive Supply, and Bangla Road. First-rate hotel services and facilities that define the Destination Hotels & Resorts experience await you at the Swissotel Resort Phuket Patong Beach. Guests can enjoy on-site features like Wi-Fi in public areas, shops, bars, concierge, and room service. Step into one of 383 inviting rooms and escape the stresses of the day with a wide range of amenities such as Wi-Fi internet access, a refrigerator, bathtub, mini bar, and satellite/cable TV. The hotel's recreational facilities - which include a spa, outdoor pool, fitness center, hot tub, and games room - are designed for escape and relaxation. Discover an engaging blend of professional service and a wide array of features at Swissotel Resort Phuket Patong Beach.

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Most talked about facilities

Breakfast
100 mentions
Beach
87 mentions
Swimming Pool
72 mentions
Housekeeping
50 mentions

What they offer

7.6
Very good
Breakfast

"I like breakfast buffet has variety of options daily changed..."

Reem

|

November 8, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Swissotel Resort Phuket Patong Beach from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.0
Facilities7.7
Location8.7
Room comfort and quality8.2
Service8.3
Value for money7.9
High score for Phuket
Rating
9+ Exceptional (418)
8-9 Excellent (251)
7-8 Very Good (331)
6-7 Good (123)
<6 Below Expectation (166)
Time of the year
Mar - May (320)
Jun - Aug (322)
Sep - Nov (259)
Dec - Feb (388)
Don't miss out!Users are booking a place in Phuket every 2 minutes on Agoda.com
All guests (1894)
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Show reviews that mention 

Showing 1289 verified guest comments
12345
10.0
Exceptional
Bayaraa from Mongolia
Family with young children
Swiss Signature Room
Stayed 7 nights in January 2018

Excellent breakfast, great pool, very close to the beach, wonderful staff, highly recommended!”

If you are going to Phuket, Swissotel is one of the best choices at Patong beach. Their breakfast is definitely a 5-star! Bacon, eggs, omelette, waffles, pancake, cereal, fruits, pastries, sandwiches, vegetables, fresh juice, detox juice, curry, soup, oat meal etc they have everything. We ate well for the breakfast and another meal was just enough for the day. Extremely close to the beach, I don’t see any other well known hotels being that close to the beach (except Holiday Inn right accross the hotel) Welcome drink at the 7th floor was wonderful. They even packed us breakfast box since our flight was very early in the morning. Staff were extremely helpful. Always greeting and smiling. We got a pool access room, definitely worth it. Pool was a lot of fun for our little one. Bed was very comfortable. Close to the market and main street. You can see the hotel was getting a little old but they are working on it to make it better. The internet was really fast. Highly recommended!

Reviewed January 13, 2018
10.0
Exceptional
Sahreena from Australia
Family with young children
Stayed 6 nights in March 2018

Great Stay”

Glad I didnt listen to the other reviews. We stayed here for 6 days and we had a great time! Buffet breakfast everyday with lots of selection from western to traditional Thai food, there's also 2 egg stations where you can choose how you want your eggs cooked. We had the premier pool view room on Level 6. we had 2 double beds. nice and comfy, pillows are great, we all had a good night's sleep. We chose the room on the other side of Hard rock so we didnt hear any noises at all. Staff are all super friendly and great with kids! Pool is great and good temperature for my 3 yr old and 6 month old babies. Pool Bartenders made great cocktails and Watermelon Frappes. Even though a lot of travellers have commented about the lobby smell and out dated rooms, i think to us it was a fairly great accomodation. Close to everything, we walked to the markets and Jungcelyon Mall, beach just 5 min walk as well. Thank you to all the staff at Swissotel Phuket Patong. Even my 3 yr old doesnt want to leave 😁👌

Reviewed March 30, 2018
10.0
Exceptional
Pua from Malaysia
Couple
Premier
Stayed 5 nights in December 2016

Excellent and pleasant stay”

Swissotel provided very good service during my 5 night stays in Phuket. Staffs were very friendly and helpful. Its lobby was full of lemongrass welcoming fragrance. The location of swissotel was also very strategic that it was just 5 minutes walk from Patong beach. Hooters and Hard Rock cafe were also just 5 minutes from the hotel. Room was clean and I really enjoyed my stay in Phuket.

Reviewed December 31, 2016
9.6
Exceptional
Marietta from Australia
Solo traveler
Stayed 9 nights in February 2016

I had a very good experience during my stay”

I had a very good experience during my stay at Dusit D2. The resort is located 3 minutes walk to Patong Beach and about 10-12 minutes walk to Bangla Road. We had breakfast included in our deal - food are freshly made. There is alcohol happy hour starts from 12pm until 8pm in different locations of the resort. My favourite one was the pool area on level 3 - happy starts from 2pm to 4pm. We were all taken good care of by the staff working at DusitD2 from the bar/pool area (Their names are Colin and Kwang), concierge (special mentions to: F, Ket and Dang). Our rooms were spacious and cleaned everyday. We met the General Manager - David Jamieson which he welcomed us with great warmth attitude. He ensures that staff were happy with the stay. I had no regrets staying at Dusit D2 Phuket resort. Love every bit of my stay.

Reviewed February 16, 2016
8.3
Excellent
Garry from Australia
Couple
Stayed 7 nights in March 2014

Excellent hotel”

Room, pool and customer service

Recently my wife and I stayed at the Dusit D2 Phuket Resort, Patong Beach, Phuket. The room was spacious and was tastefully decorated and very nice and clean. The bathroom was also very nice and clean and the bed was very comfortable as well. The internet speed was quite good in our room too… The breakfast was excellent...in fact I would have to say that it was on par or slightly better than many other similarly priced hotels. However the only down side of gthe breakfast is that they only offer buffet...it is definitely cheaper to go outside for breakfast. The best part of the hotel was its location. The hotel was conveniently located Patong Beach (around 250 metres) and approximately 900 metres to Bangla Road and a major shopping centre. The hotel is not too far from the night life as well and numerous restaurants as well. The pools, and their surroundings, were excellent, as was the service. Drinks from the bar we reasonably priced during 'happy-our' but can be a tad expensive after that. If you are looking for cheaper drinks, then it is better to go outside for a drink – far cheaper! It is better to request a room overlooking the pool rather than the main road as the traffic can be a tad noisy well into the early hours of the morning. Would I stay there again...definitely…great location!

Reviewed April 05, 2014
8.8
Excellent
Gavin from United Kingdom
Solo traveler
Family Junior Suite
Stayed 9 nights in December 2016

Go to choice in Phuket.....but”

This is my go to hotel in Phuket, Patong. It is large and has great dining facilities. The gym is just ok, and the rooms in all the dark wood are starting to look dated. However if they put decent lighting in the rooms (day bulbs) I think it would make a world of difference. On the whole though I like the Swissotel and recommend it even though I may try somewhere different next time just as a comparison. It can be a bit noisy but it is Patong after all!

Reviewed November 19, 2017

We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are going to renovate all guest rooms and public areas with the addition of new spa and gym which will done in sections and finished middle of next year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madis Laid Executive Assistant Manager

Responded November 25, 2017
Swissotel Resort Phuket Patong Beach
10.0
Exceptional
Monica from Australia
Couple
Stayed 3 nights in April 2016

Perfect location, brilliant service”

This was a last minute booking due to my normal "go to" boutique resort being full. I booked through Agoda for a great price and I couldn't have been happier. The location was great with Hooters & Hard Rock Cafe being just down stairs. There is a great night food market walking distance for wonderful cheap food or great Arabic restaurants. Jungceylon shopping centre is also walking distance as too the night market shopping bizarre. Patong beach just down the road and Bangla road also easily accessible but far enough not to be a nuisance. The rooms are large and brilliantly furnished, the amenities such as the gym and pool on level 3 are in great condition and convenient. Internet in the room was great. The daily breakfast buffet was delicious, with plenty on offer and great customer service. The security and parking assistance guy was brilliant and always attentive to help park or remove the car during business times. All in all a great stay and highly recommended.

Reviewed April 27, 2016
8.8
Excellent
Christine from United Kingdom
Couple
Stayed 7 nights in April 2017

Swissotel phuket patong beach”

Great location five minutes from beach. Good roof top pool and bar. Rooms nice size with iron, safe and fridge. Nice comfortable bed and nice size bathroom with toiletries and hair dryer. Staff at reception nice and friendly. Beach towels available at reception and the main door. Next door to hooters and hard rock cafe great offers available for drinks. Cost to hotel from phuket airport to patong beach was 800baht - £16 British Pounds taxi outside hotel was the same. Around 10 minutes to Bangla Road and lots of shops and restaurants along the beach road. Would definitely recommend this hotel we stayed seven nights.

Reviewed April 18, 2017
10.0
Exceptional
Cheng from China
Couple
Studio Suite
Stayed 5 nights in March 2019

Execellent Experience”

Really enjoyed our stay in Swissotel Patong Hotel. Every staff we met was super nice with smile all the time. The room is spacious and well equipped. The balcony is awesome. The swimming pool on 3/F and 7/F was fantastic. We booked a studio suite and we can enjoy the lounge which is a perfect place for the evening. The hotel was located in a perfect area - easy access of everything like beach, bars, restaurants, shopping mall. Excellent experience in the hotel.

Reviewed March 21, 2019
10.0
Exceptional
Lisa from Australia
Couple
Stayed 6 nights in July 2012

Great location, lovely hotel, friendly staff”

Location and breakfast

This our second stay at the Destination Patong Hotel and Spa (previously Courtyard Marriott). We love the location- close to the beach and shops but not to close to Bangala Road. The breakfast here is fantastic, you can even have proper coffee with breakfast (at no extra charge) just by asking. The rooms are tidy and modern style with a big TV and DVD player. Having stayed in Patong several times, we think these rooms are some of the cleanest and nicest we have come across, especially in the price range. There is also a private balcony, although the view isn't anything to rave about. We will definitely return to this hotel. We do not necessarily recommend this hotel for families as the pools aren't very kid friendly, but for couples or families with teenagers it is great.

Reviewed July 26, 2012
10.0
Exceptional
Azri from Malaysia
Family with young children
Stayed 4 nights in June 2015

Perfect hotel for family getaway”

Location, staff performance and dining

Family absolutely loved this hotel. Location was so convenient, close to the beach, Hard Rock Cafe and Hooters (for dining) and the shops along Patong Beach. The staff were sincerely helpful and friendly. Room was clean, food was yummy and the kids totally loved the pool and the HUGE kids club. Will stay here again the next time I'm in Phuket.

Reviewed June 17, 2015
9.6
Exceptional
Steven from United Kingdom
Family with young children
Stayed 3 nights in March 2016

Family with 2 Infants”

We stayed in Dusit D2 for 3 nights. The location is ideal if you want to access the local bars and markets. Bangla Road is about 10/15min walk away. The room was nice, with plenty of space. two travel cots were provided as requested and airport pick up was on time. Drive to hotel was provided in a modern taxi and TV for the kids. Check in was quick and efficient. Breakfast was good with a wide variety of options. 3 swimming pools, one with swim up bar and shallow area for kids and one on the roof for younger couples/singles. All staff were attentive and helpful to all requests. The hotel has a kids playroom with soft play and a daily arts/craft schedule for children of more than 4 years. On one occasion we visited there was a local kids party going on with very little supervision. For older kids there were playstations, DVD's, pool table, football table and mini cinema room. Patong Markets and local bars are only a 2 min walk from the hotel and the beach is about a 5 minute walk. The lifts are quite narrow and we struggled getting a double stroller in and out and would not take a standard double pram. We would recommend two single strollers for those travelling with 2 infants. A great stay overall and we would return if we go back to Patong. If you are staying in Dusit D2 I would request a room on the 3rd floor as this is where the pool is located.

Reviewed April 07, 2016
9.2
Exceptional
Mabel from Singapore
Family with young children
Family Junior Suite
Stayed 5 nights in October 2018

excellent hotel overall ”

pros: - very good location, walkable to the patong beach (not beachfront) - excellent service, all my requests were accommodated and for a family with small children this is very helpful - staffs are friendliest, always a smile and ready to provide when you call. sometimes they won’t give you automatically like slippers so just call and they will provide - excellent food, yummy and my 13months old always ate their porridge every morning so we didn’t worry about his food at all. my 5yr old also loved their food. really worth it. not really cons: - if your a pool enthusiast, their pool is good but just a normal pool, no slide etc but good to swim and clean - don’t use their landline to call as it charges, use the free mobile phone they provide - kidsworld or indoor playground is good but will only last you for 2 days maybe then the other days will be repetitive because there’s not much activities inside overall an excellent hotel. good price for all that we got.

Reviewed October 25, 2018
9.6
Exceptional
Rahul from India
Family with young children
Premier
Stayed 4 nights in October 2017

Nice property close to beach”

Overall a good property close to beach and most restaurants...The room was nice and fitted well for a family of four including two kids. The only drawback I felt was that it was on patong beach and had everything that the place is known for....the colourful Bangla street was at least 1.5 KM but still you could feel the presence and effect in and around hotel which made walking with young kids very embarrassing...breakfast is value for money so best to Ensure it is included in room rent....they have a creche at a very reasonable price and could be very handy if you need to visit places your kids cannot...

Reviewed October 20, 2017

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madis Laid Executive Assistant Manager

Responded October 26, 2017
Swissotel Resort Phuket Patong Beach
8.0
Excellent
Lee from Singapore
Family with teens
Stayed 4 nights in June 2013

Value for money hotel with great location ”

good staff, centralised lcoation and nice breakfast

After much searches on internet, I finally settled on Destination Patong because of the location and best pricing. It is easily half of the price of similar 4 stars hotel (e.g. Kee point/ Phuket Graceland). Conclusion after the trip is that it is a value for money deal. Check in counter staff were quick in suggesting accommodation alternatives. Breakfast was heavenly and the location can't be faulted. It is close to the beach, multiple restaurants and spas (Let's relax spa just 6 min walk away was awesome. The only flaw is the damp smell at the lobby that many reviewers have mentioned. Even though they tried to cover with lemon grass spray in the morning, the smell were obvious by mid afternoon.

Reviewed July 02, 2013
10.0
Exceptional
Marianna from Russia
Family with young children
Premier
Stayed 5 nights in March 2019

Exceptional”

Stayed with a 2yrs old child. Very clean inside, all personnel highly trained, well English speaking (thats really unique in Thailand), extremely gentle, polite and ready and fast to help in any situation. Different services like kids room with several trainings each day, two pools working from 7 am (3rd floor) till 10 pm (roof top), several bars, very fruity plenty of choice breakfast. Internet connection might be low at times, thats a problem around Thalland.. TV works differently.. Choice of pillows, medium hard mattress. First line to the Patong beach, in the building with HardRock cafe, however no noise from there. The only noise comes from non-stop working air-cons. Windows with town view might be the ones to the next hotel building, 2 meters close with no street, but those windows are closed with shutters. Pool view means view inside the building, since poll is on the 3rd floor of inner yeard surrounded by the hotel itself, sky-open.

Reviewed April 01, 2019
10.0
Exceptional
Ashley from Australia
Couple
Stayed 4 nights in October 2014

1st Time vistor that will not be my last”

Value, Staff & Location

After having an amazing experience in Khao Lak our expectations were high but we were not disappointed with again the staff really showing why Thailand is the Land of Smiles. From the front door to the reception team, to the concierge who took us to our room to the bar staff at the pool bar nothing was too much trouble. The room itself was in a wing of the hotel being renovated and considering this was not one that had been updated was kept at a high level. The noise of the workers was kept to a minimum during the day but the walls kept it very quiet. The location is walking distance to Jungceylon shopping centre, the beach and O top markets across the roads. Bang La road for nightlife is about a 10 minute walk at a stroll. The hotel breakfast buffet was great with egg station, as well as a Noodle station cooking whatever you want to order and for all the aussies there was the biggest jar of vegemite I have ever seen. This place is close to everything has a fantastic team, great kids club, multiple pools and once they complete renovations will be even better. When you check in you get a stack of vouchers for all the local spots like the Hard Rock amongst others and the team do all they can to assist. I think this may become my Patong spot as the price is considerably low for everything you get at this hotel.

Reviewed December 01, 2014
8.8
Excellent
Campbell from Australia
Couple
Studio Suite
Stayed 9 nights in November 2017

Wonderful Staff”

The Swissotel is well located at the southern end of town. Although the hotel is dated, the facilities and presentation were great. You are a minute or so walk to the beach/markets/bars and five minute walk to main shopping centre. My wife and I stayed 9 nights and although there were a couple of issues, the staff worked well to resolve them. We also had access to the VIP lounge where we met people from all over the globe. The staff really made this trip pleasurable and a great learning experience. We checked out other hotels in the area, however when we return next year, we will be staying with Swissotel.

Reviewed November 30, 2017

We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madis Laid Executive Assistant Manager

Responded December 09, 2017
Swissotel Resort Phuket Patong Beach
10.0
Exceptional
Patrick from Malaysia
Couple
Stayed 4 nights in November 2015

Fantastic service!!”

EXCELLENT! EXCELLENT! EXCELLENT!

Dusit D2 Phuket is the best hotel that I stayed before. The room is spacious, very clean, very comfortable and relaxing ambiance, water heater and pressure is working perfectly fine, the aircond is working perfectly fine as well and the wifi is one the fatest. I can watch Manchester United vs CSKA Moscow Champions League game live using my Ipad without any glitch or slow internet connection. From the moment I step into the hotel I am already WOWed by the hotel grand and big front door and also the simple design of their lobby. When proceed to check in and I'm once again WOWed by the lady who manning the front desk. Her service is excellent and we check in to our room seamlessly. She also proactively extend our check out time from 1200 to 1400 upon knowing that our flight back home is at 1900. We never even requested it. I never experience this with all the hotels that I stayed before. From day 1 until I check out the staff always greet us with a big genuine smile. I really love this hotel. I will highly recommend it to my friends and I for sure come back to this hotel if I happen to visit Phuket again and I will for sure put this hotel brand Dusit on my 1st priority everytime I travel.

Reviewed November 10, 2015
9.3
Exceptional
Gerald from United States
Solo traveler
Stayed 7 nights in April 2015

Convenient quality Patong beach hotel”

Quality of facility, location to Patong Beach, staff services

One needs to determine what you want for a stay at Patong Beach. D2 is a safe, quality, convenient facility with excellent staff and reasonably good food. I saw families there that seemed happy with D2, but would think the Holiday Inn across the street might be better for families (maybe higher priced). I appreciated the many convenience shops nearby (7-Eleven, Family Mart, etc.) and close proximity to the beach street walk and the beach.

Reviewed April 29, 2015
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  • Excellent location
  • Bangla Road
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