23 Jun 2018
Saturday
24 Jun 2018
Sunday
2 adults, 0 children
1 room
Swissotel Resort Phuket Patong Beach
Swissotel Resort Phuket Patong Beach
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Interior view Swissotel Resort Phuket Patong Beach
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Interior view Swissotel Resort Phuket Patong Beach
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Excellent
Location
8.6
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Removed from saved list
2017

Swissotel Resort Phuket Patong Beach

48 Ruam Jai Road,, Patong, Phuket, Thailand, 83150 - View on map
Excellent location
Stay in the heart of Phuket
Have a question for Swissotel Resort Phuket Patong Beach?
Excellent
From 1352 reviewsSee what guests said
8.1

  • Airport transfer

  • 260 meters to the beach

  • Currency exchange

  • Heart of the city

Room choices
8.2
Excellent
Room comfort & quality
6 travelers are looking at this property right nowBook now before it's too late!
One Bedroom Suite
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One Bedroom Suite
...
  • Pool view
  • 87 m²/936 ft²
  • 1 king bed
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Swiss Advantage Pool View Room
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Swiss Advantage Pool View Room
...
  • Pool view
  • 42 m²/452 ft²
  • 1 king bed
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Studio Suite
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Studio Suite
...
  • City view
  • 48 m²/517 ft²
  • 1 king bed
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Premier
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Premier
...
  • City view
  • 32 m²/344 ft²
  • 1 king bed or 2 single beds
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Premier Pool View
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Premier Pool View
...
  • Pool view
  • 32 m²/344 ft²
  • 1 king bed or 2 single beds
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Swiss Signature Pool Access
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Swiss Signature Pool Access
...
  • Pool view
  • 45 m²/484 ft²
  • 1 king bed or 2 single beds
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Swiss Lounge
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Swiss Lounge
...
  • 32 m²/344 ft²
  • Shower
  • 1 super king bed or 2 singl...
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Swiss Advantage Double or Twin Room
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Swiss Advantage Double or Twin Room
...
  • City view
  • 42 m²/452 ft²
  • 1 king bed
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Double Premier
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Double Premier
...
  • 32 m²/344 ft²
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Twin Pool View
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Twin Pool View
...
  • 42 m²/452 ft²
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Have a question for Swissotel Resort Phuket Patong Beach?
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More about Swissotel Resort Phuket Patong Beach

More about Swissotel Resort Phuket Patong Beach

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Bai touy
2.4 kmThai
SP Grill
9.2 kmThai
Asian cuisine
Asian cuisine
Rayaan's Oriental Restaurant
230 mAsian, European, Halal
Number 6
860 mAsian, Seafood, Thai
Kazu Patong Phuket
2.2 kmAsian, Japanese, Sushi
European cuisine
European cuisine
Rustic - Eatery & Bar
460 mEuropean, Italian, Mediterranean
Akvavit sill & nubbe
6.7 kmEuropean, International, Scandinavian

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1352)Booking.com Reviews (1788)
8.1
Excellent
From 1352 reviews
Cleanliness8.0
Facilities7.7
Location8.6
Room comfort and quality8.2
Service8.2
Value for money7.8
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12345
7.2
Very good
Chuan from Singapore
Family with teens
Premier
Stayed 1 night in June 2018
Very good”
Hotel is in the quieter part of Patong and 100m from the beach. Cleanliness of room can be improved. The shower room is only half blocked off from toilet area resulting in water splashing out and wetting the floor.
Reviewed June 22, 2018
9.6
Exceptional
Chua from Singapore
Family with young children
Swiss Advantage Pool View Room
Stayed 5 nights in June 2018
Convenient location and friendly staff”
The staff were very friendly and provided assistance when needed. The rooms were clean and big. The kids had a lot of fun at the swimming pool Everyday!
Reviewed June 19, 2018
6.8
Good
onkeo from United States
Couple
Premier
Stayed 2 nights in June 2018
Outdated. TV did not work and bathroom had stain. Furniture was old and color faded. Entrance ”
Entrance to room was not leveled and my husband tripped. Towels was overly used and old. Looks dirty. Not a 5 stars. But okay to be a 3 stars Staff are friendly and courteous. We enjoyed their Sevices. Sincerely MERCED couple
Reviewed June 12, 2018
8.0
Excellent
David from Thailand
Couple
Swiss Advantage Pool View Room
Stayed 4 nights in June 2018
Very good”
Staff made the holiday extra special. My wife was sick so they went extra mile to make sure she recovered quickly and made the best of days we had. The hotel was great, breakfast was quite tasty and good spread. Room was comfortable although a little old.
Reviewed June 12, 2018
8.4
Excellent
Florence from Hong Kong
Family with teens
Swiss Advantage Double or Twin Room
Stayed 3 nights in June 2018
Staffs are helpful”
Staff would proactively seek for feedback and fix the identified issue. Location is right in the middle of everything!
Reviewed June 08, 2018
8.4
Excellent
Ian from Australia
Couple
Premier Pool View
Stayed 2 nights in May 2018
Great hotel”
Great hotel staff were here friendly and helpful nothing was to much trouble hotel I found was clean and bed comfortable location very close to beach but 15 min walk to bangle road would definitely return
Reviewed May 27, 2018
7.6
Very good
Pei from Singapore
Family with young children
Premier Pool View
Stayed 3 nights in May 2018
Very good”
Staff are ever friendly. The location is also great. But the hotel looks dated and is in need of some revamp. Breakfast is a tad boring. Need more variety.
Reviewed May 20, 2018
10.0
Exceptional
Andrea from Australia
Group
Swiss Signature Pool Access
Stayed 8 nights in April 2018
Great Location. ”
Very friendly staff, great variety for breakfast Recommend the pool access rooms
Reviewed May 07, 2018
9.2
Exceptional
Andrea from Australia
Group
Swiss Signature Pool Access
Stayed 7 nights in April 2018
Great Location ”
Great location, friendly staff. We had a pool access room which we found very handy and convenient. The rooms are starting to look a little tired and have that mildew smell at times which is almost unavoidable in tropical climates. I would definitely stay here again
Reviewed May 07, 2018
10.0
Exceptional
Jimmie from United States
Couple
Premier Pool View
Stayed 5 nights in April 2018
Great Location”
Great hotel, we gave it a 5 star rating because the location, room, pools, room service and breakfast was great. We did the SPA "2 hour jetlag relief massage" but felt it was a little less than a 5 star accommodations. We wouldn't recommend the SPA, but overall it's a great hotel and would stay again!
Reviewed May 02, 2018
7.6
Very good
Hermann from Germany
Couple
One Bedroom Suite
Stayed 7 nights in April 2018
OK hotel but ...”
The hotel is located in the South of Patong, a good 15 min. walk from the city center, 200 m. from the beach. Very clean, very well organized. There is an executive club, that serves drinks and snacks from 5 pm to 7 pm. But ... We had a One-Bedroom Suite. No mini-bar in a suite. A fridge was there, but ... nothing in there. Very strange for a 4 star hotel. And ... on arrival the hotel debits an amount for deposit form the credit card. They don't use the standard reservation system, the really debit the amount. And ... if you don't spend it it is credited after departure ... and hopefully we will get the amount back within 2 weeks. That's completely unusual and unprofessional, in my POV. Breakfast comes with a lot choices, but many dishes lack taste and consistency.
Reviewed April 30, 2018
5.2
Ufuk from Turkey
Couple
Premier
Stayed 1 night in April 2018
Above average”
They wait us too much when we arrived. Room which they said cleaned has a bed all wet. I am not sure it was pee or water. No appologies they just changed the bed. Room smelled weared. A lot of noise coming from downstairs bars. I saw many bugs in the loby. Location is great thoug.
Reviewed April 25, 2018
10.0
Exceptional
Adam from Australia
Couple
Swiss Signature Pool Access
Stayed 4 nights in April 2018
Great staff and facilities”
I've stayed in many hotels in Thailand and particularly Patong. This is by far the best. Clean, nothing broken, great shower with immediate consistent hot water, great breakfast, tremendous staff. After an in-house phone enquiry to reception I was asked "Is there anything else I can help you with?" Unheard of in Thailand! Will definately be going back.
Reviewed April 23, 2018
6.0
Marc from United Kingdom
Solo traveler
Premier
Stayed 1 night in April 2018
Not at the standards of a Swissotel”
Checked in for one night ; was even upgraded to a higher level room. Too bad that the room is literally above Hard Rock Cafe with live loud music until 2am making it impossible to sleep since the whole floor shakes on the music vibrations. Tv in room had no sound working(probably so you could focus on the music from hard rock cage below...) and the bath towels were stained in brown all over, i had a vomit reflex almost when i saw that. On a positive side the check in staff on duty was very professional and corteous but overall a very disappointing place
Reviewed April 18, 2018
9.6
Exceptional
Jason from Singapore
Couple
Premier Pool View
Stayed 3 nights in April 2018
Exceptional”
Was there for few nights, had to say the staffs are very friendly and helpful. Location is great near to everything. Will definitely return to Swissotel resort
Reviewed April 16, 2018
7.6
Very good
Michelle from Hong Kong
Family with young children
Premier
Stayed 1 night in January 2018
Very good”
The power was out for the common areas during my stay... the staff needed to look up the reservation manually and there was a long long line to check in. Also, the entire hotel was dark (due to the power outage) and I missed the step and fell on the stair. Other then this one off, the hotel seems okay with excellent location and nice staffs.
Reviewed April 15, 2018
6.4
Good
Patricia from Kuwait
Couple
Premier
Stayed 1 night in April 2018
Good”
Not suitable for honeymooners. Alot of insects and ants. No selection at breakfast. Need renovation. Room Door hard to open. Safe box key numbers v annoying and difficult to punch.
Reviewed April 15, 2018
8.8
Excellent
Hanna from Finland
Couple
Premier
Stayed 3 nights in March 2018
Beautiful and spazious room”
This hotel has a very good location, near the beach. Room was beautiful and spazious. The pool are is also beautiful. Service is excellent.
Reviewed April 12, 2018
Dear Hanna, Thank you for the great review, we are delighted that you enjoyed your stay and we are looking forward to welcome you back! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach
Responded April 12, 2018
Swissotel Resort Phuket Patong Beach
7.6
Very good
Tao from China
Couple
Premier
Stayed 3 nights in April 2018
The breakfast is too expensive”
We want to book a big bed room, but only got a two bed room. I think this hotel is just so so
Reviewed April 12, 2018
Dear Tao, Thank you for taking the time to give us your feedback. Our apologies we couldn't accommodate the request for a king size bed during the check in as we were fully occupied in these days. Thank you again for staying with us and we are sorry for the inconvenience caused. Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach
Responded April 12, 2018
Swissotel Resort Phuket Patong Beach
9.2
Exceptional
VIVIAN from Singapore
Group
Premier
Stayed 2 nights in April 2018
Great stay !”
Worth the money, staffs are all friendly and helpful. Room is spacious, bed is comfy. Location is perfect too! Will come back.
Reviewed April 07, 2018
Dear Vivian, We are delighted that you had a great stay! Thank you for the kind words and we are looking forward seeing you again here in Phuket! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach
Responded April 12, 2018
Swissotel Resort Phuket Patong Beach
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