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260 meters to the beach
Located in heart of Phuket
Free Wi-Fi in all rooms!
Book now before it's too late!
|Value for money||7.9|
|Distance to city center||0.5 km|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||24.6 km|
"The staff are freindly, the location is good ."
January 13, 2019
"The staff were fantastic here, the place is a little out dated but it is kept very clean and definitely great for Phuket."
October 31, 2018
"Good breakfast and service."
December 29, 2018
"Very good place to stay."
December 31, 2018
If what you're looking for is a conveniently located hotel in Phuket, look no further than Swissotel Resort Phuket Patong Beach. This 4-star hotel can be easily accessed from the airport. Also, this modern hotel is in the vicinity of popular city attractions such as Train Thai Boxing, Dive Supply, and Bangla Road. First-rate hotel services and facilities that define the Destination Hotels & Resorts experience await you at the Swissotel Resort Phuket Patong Beach. Guests can enjoy on-site features like Wi-Fi in public areas, shops, bars, concierge, and room service. Step into one of 383 inviting rooms and escape the stresses of the day with a wide range of amenities such as Wi-Fi internet access, a refrigerator, bathtub, mini bar, and satellite/cable TV. The hotel's recreational facilities - which include a spa, outdoor pool, fitness center, hot tub, and games room - are designed for escape and relaxation. Discover an engaging blend of professional service and a wide array of features at Swissotel Resort Phuket Patong Beach.
"Staff was friendly and efficient."
September 10, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Swissotel Resort Phuket Patong Beach
Show reviews that mention
Good location, nice rooms, good bed and pillows”
Everything is nice, restaurants, bars, shopping, tailors, al...
Good breakfast and service”
The roof top pool with a small round plunge pool was ideal f...
The staff were fantastic here, the place is a little out dat...”
The roof top pool with a small round plunge pool was ideal f...
We found that this hotel was very good the staff were good my only problem was when we first arrived there was nobody there to help us with our bags as we have to park in the street when we got to the reception the receptionist Polly who was quite aggresive wanted 14000 baht deposit which I was not prepared to pay she said I could use my credit card but it would take 2 weeks after I checked out she then said I could make it 7000 baht but I refused I then got it down to 2000 baht cash when I changed some money when I booked out I had only spent 1600 baht and recieved 400 baht back. We had a room that gave us access to the privte lounge which was very good.
Better than before ”
Had stayed for 2 nights, the check in was fast and friendly staff were helpful. The rooms are big and spacious, the negative is that the corridors are dark with a dull floor, service has improved compared to a couple of years back. The breakfast was neatly arranged with a decent spread and attentive staff. House keeping staff are very polite and efficient in their work. It’s very close to the beach and 7 min walk to Bangla road with lots of good food joints, pubs and massage centres in the vicinity.
Great escapade ”
Good location to the beach and shopping. Got the best of both worlds. Around the hotel, there are spa / cafe / restaurants / barber and convenient stores. It’s easily accessible . Hotel is grand looking and clean. Staffs are very helpful. Breakfast buffet spread is wide and with quality food. Room is clean and spacious. There a large balcony overlooking at part city view of patong. Toilet is huge with toiletries. And it’s clean too. Overall, it’s nice for a couple to relax , stressfree. Check out the roof pool with bar!! There’s a complimentary drink on the roof . Nice especially at night. With breeze . Truly a gem
Real 5 star, excellent staff”
Rooms are newly renovated, soooooooo clean and comfortable.. Fluffy white towels. Excellent breakfast. Few minutes walk to the beach. Has two swimming pools. The staff are excellent specially "Memi" at the reception. With her worm welcome and proficional attitude - no one would like to leave this hotel. Sure I will come back.
Staff were friendly and very helpful and approachable. The bed was quite hard so weren't as comfortable as expected. Lifts were small. Decor is quite old. The rooftop pool was excellent. Very close to Patong beach with lots of eateries/shops around.
Dear Louise, Thank you for taking the time to share your review. It is such a delight to know that you were very appreciative of the hotel's location, rooms and team's service. I am certain that the team will be very happy to hear your compliments and we can't wait to your next visit. Sincerely, Jennifer Ann Cruz Asst. Guest Experience Manager
Great value for money, location is great, 3minutes walking to the patong beach. It is however located bit far from the shopping centre but am sure that’s not gonna be a huge issue. Staff were extremely courteous and welcoming. Would love a new rooftop pool in the sense that no scenery could be seen while up there, one can always fancy an infinity pool no? Experienced power outage during our stay but was quickly resolved, wasn’t that big of a deal. All in all a great stay.
Lovely hotel, great location and staff - stay at the Swissotel!”
We made a last minute booking through Agoda as a Secret Hotel - we got a fantastic deal that included breakfast daily. The customer service from the reception staff, the breakfast team, the housekeeping team and anyone you met from the hotel were always lovely, smiling and willing to help any way they could. The breakfast was great - huge amount of choice. The rooms were a great size and we also had a balcony which was great to have fresh air rather than air con all the time. There are 2 pools which cover all swimming needs from families to singles/couples swimming and or sunbathing. The rooftop bar is great, the views of the sunset are beautiful.
OK hotel to use it as a hub for excursions to the main sightseeings of the south part of the island”
The facilities are outdated, the rooms need renovation as most of them suffered from high levels of humidity and faulty AC. The staff at reception kindly allocated us on the second floor, which has all the room renovated to much better standards. The location, reception bar, and both the rooftop bar and poll are strong points, although the rooftop pool is a bit small. The staff is really nice and willing to go the extra mile, the really make a difference. The hotel is rated as a 5-star hotel, but a 3-star rating would be more realistic. The buffet breakfast featured a Thai corner, but it is mainly Indian food. The hotel seems to be quite popular among Indian and Middle Eastern tourists.
Dear Jorge, Thank you for taking the time writing us a review. We are glad that you appreciate the hotel's location, bars and roof top pool as well as the service rendered by our team. However, we apologize if our hotel facilities did not meet your expectation. The hotel has a scheduled refurbishment that would certainly help to change the vibe in the hotel. Regarding the breakfast, at the moment we are accommodating plenty of Indian guests in the hotel and we need to ensure that we also cater their needs for breakfast due to some dietary requirements. Otherwise, the buffet breakfast has variety of dishes that most of the nationality could enjoy. Once again thank you for your feedback, we hope we could get a chance to welcome you back again the future. Sincerely, Jennifer Ann Cruz Guest Experience Manager
if u have children yes u dont have to pay but if three adult, u will have to pay even you dont ask for added mattress. saying so, its not good bcos three of us is small size we can share in two queen bed. tip: if u have three person adult, only check in two person. the other one or two wait outside . then go to the room. if not u hv to pay extra 40usd a night.
Dear Nasir, Thank you very much for your review and for the perfect rating. I suggest on your next reservation kindly declare the actual number of guests to avoid extra charges upon your check in. Moreover, looking forward welcoming you back. Sincerely, Jennifer Ann Cruz Asst. Guest Experience Manager
Nice Hotel with Good location ( One Bedroom Suite)”
Pros: *Good Location *Near to Patong Beach *Behind the Hotel there have this OTOP Street with local food stall which start 4pm everyday. *7-11, Family mart, burger king is all within walking distance *Staff is friendly Cons: *Breakfast is all the same for our stay 4D3N. which is quite boring. and there is nothing much kids can eat. *Have to double verify with hotel before booking, as agoda website shown that One bedroom Suite come with Full kitchen. During check in, receptionist told us that there is no kitchen in this suite. and Hotel doesnt allow for light cooking or even warm food. Which make us very disappointed. Cause we need to cook baby food for our infant. *The refreshment food provided at their lounge also limited choice and it's same everyday.
excellent hotel overall ”
pros: - very good location, walkable to the patong beach (not beachfront) - excellent service, all my requests were accommodated and for a family with small children this is very helpful - staffs are friendliest, always a smile and ready to provide when you call. sometimes they won’t give you automatically like slippers so just call and they will provide - excellent food, yummy and my 13months old always ate their porridge every morning so we didn’t worry about his food at all. my 5yr old also loved their food. really worth it. not really cons: - if your a pool enthusiast, their pool is good but just a normal pool, no slide etc but good to swim and clean - don’t use their landline to call as it charges, use the free mobile phone they provide - kidsworld or indoor playground is good but will only last you for 2 days maybe then the other days will be repetitive because there’s not much activities inside overall an excellent hotel. good price for all that we got.
Nice Hotel to stay”
Overall, we are satisfied. From the moment we arrived, we were greeted and assisted by their staff politely and with smiles! Jonathan who assisted us at reception counter were very good. Just don't expect a possible early check in if your don't have and advance notification to them. Everyone from the reception counter were very friendly and also the room service staff, all great. The room was big, cold and clean so you can really feel the mode of relaxation. Other facilities like the pool and gym are great as well, The food, at breakfast was fiesta so that was a plus for us, Lunch I may suggest you guys go outside and enjoy local cuisine coz for sure it will be more delicious than inside the hotel restau. It was a nice stay with my family and friends in this Hotel!
Dear Andrew, Thank you for staying with us and taking the time to give us your feedback. We were happy to learn you had a great stay and liked our friendly and helpful team members. We shall pass your kind words to the team as they will appreciate this a lot. Thank you again and we do hope to welcome you back here very soon! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach
We booked the Studio Suite with lounge access. The room was very spacious and comfortable but a little aged, a small section of the wood flooring was uneven, causing me to stub my toe. Swiss lounge was a nice touch, loved the the free flow of drinks in the evenings. Location was great, walking distance to the beach, Patong market, Bangla street, etc. A busy hotel but staff were courteous, friendly and very helpful. Will definitely stay here again if I wanted to do Patong area again.
Dear Sundara , Thank you for the great feedback. We are glad that overall you had a comfortable stay with us. Our apologies for the flooring , we have addressed your comments with our maintenance team. Thank you again for staying with us and we are already counting the days to welcome you back here in Patong! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach
Ants in the room - Not really worth the money”
Location is good for those who wanna be close to Patong beach, facilities are alright BUT the hotel looks dated. The rooms and corridors are old. We had ants in the room on the bed n had to shift our rooms because of that. The staff was nice and helpful n they let us checkout late as compensation BUT for a "Swissotel" cleanliness and hygiene standard is unacceptable I would rather stay in a Thai local hotel at half the price and get better facilities
Dear Tanzeel, Thank you for choosing to stay with us and for leaving us a feedback of your recent stay of Swissotel Resort Phuket Patong Beach. We are glad that you appreciate our location and our team's service. We regret that we did not meet your expectation towards our rooms and facilities. The hotel will be undergoing refurbishment to deliver a more comfortable and relaxing stay to all our guests. Meanwhile, we have our newly refurbished swiss signature room ready that we believe will fit your requirements. We suggest you to book it on your next visit. Trust that we are following a high standard of cleanliness and hygiene. Our Management ensure that we have a pest control in place since we are in a tropical country and weather is unpredictable that also invite pest like ants in all areas. However, rest assured that our Housekeeping team is well trained and cleans our rooms and public areas as per the standard requirements of the property. We are looking forward welcoming you back
Stayed with a 2yrs old child. Very clean inside, all personnel highly trained, well English speaking (thats really unique in Thailand), extremely gentle, polite and ready and fast to help in any situation. Different services like kids room with several trainings each day, two pools working from 7 am (3rd floor) till 10 pm (roof top), several bars, very fruity plenty of choice breakfast. Internet connection might be low at times, thats a problem around Thalland.. TV works differently.. Choice of pillows, medium hard mattress. First line to the Patong beach, in the building with HardRock cafe, however no noise from there. The only noise comes from non-stop working air-cons. Windows with town view might be the ones to the next hotel building, 2 meters close with no street, but those windows are closed with shutters. Pool view means view inside the building, since poll is on the 3rd floor of inner yeard surrounded by the hotel itself, sky-open.
At the beach. ”
We enjoyed our stay. The hotel staff is friendly and accommodating. The breakfast buffet has plenty of options and the egg station is fast. Our 7 year old played in the kids club while our room was getting ready and then again for an activity while we took a nap. The hotel itself is next to Hooters, Hard Rock Cafe and an Irish Pub. If you plan to go to bed at a decent hour make sure your room is not on the wing facing the Hard Rock. They have live music until 12 or 1am and it's just like sitting at the bar it's so loud. We changed rooms with no problems from the staff, thank you. We would stay at this hotel again if we were traveling to the area. Plenty to see, shop, drink, get a massage, laundry, and just walk about within minutes of walking.
Really enjoyed our stay in Swissotel Patong Hotel. Every staff we met was super nice with smile all the time. The room is spacious and well equipped. The balcony is awesome. The swimming pool on 3/F and 7/F was fantastic. We booked a studio suite and we can enjoy the lounge which is a perfect place for the evening. The hotel was located in a perfect area - easy access of everything like beach, bars, restaurants, shopping mall. Excellent experience in the hotel.