Swissotel Sydney
HD Image
Executive Club King Room - Room plan Swissotel Sydney
Lobby Swissotel Sydney
Lobby Swissotel Sydney
See all 65 photos
Removed from saved list
/>
9.0
Exceptional
12.8% this month
/10
(6141 reviews)See what guests said
See map
9.6
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Queen Victoria Building130 m
  • Sydney Tower Eye and SKYWALK140 m
  • Sydney Aquarium & Sydney Wildlife World530 m
  • Darling Harbour650 m
  • Circular Quay1.09 km
  • The Rocks1.24 km
  • Sydney Opera House1.67 km
  • Sydney Harbour4.12 km
  • Bondi Beach6.85 km
  • Manly Beach11.45 km
  • Free Wi-Fi

    Swissotel Sydney

    68 Market Street, Sydney CBD, Sydney, Australia, 139 - See map

    Don't miss out!

    5 travelers are looking at this property right now | 5 travelers have booked today.

    "Location is good."
    Henry - November 18, 2018
    Exceptional reputation
    Recommended by 94% of guests
    Fantastic breakfast
    93% positive mentions
    Exceptional cleanliness
    9.1 rating for cleanliness
    Excellent facilities on premise
    8.7 facilities on premise
    • 340 meters to public transportation

    • Located in heart of Sydney

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Value for money8.3
    Distance to city center0.5Km
    Location rating9.6
    Nearest airportSydney Airport (SYD)
    Distance to airport8.2 km

    Rooms available at Swissotel Sydney

    8.7
    Excellent
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Executive Club Twin Room
    Executive Club Twin Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Signature Skyline Balcony
    Signature Skyline Balcony
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Signature Skyline Suite
    Signature Skyline Suite
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Executive Club King Room
    Executive Club King Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Corner Balcony King Room
    Corner Balcony King Room
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Signature Skyline Room
    Signature Skyline Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Swiss Advantage Twin Room
    Swiss Advantage Twin Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Premier Twin Room
    Premier Twin Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Swiss Advantage King Room
    Swiss Advantage King Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices

    What people love about Swissotel Sydney

    • 8.0
      Very good
      Location

      "The location was great, there were malls around the hotel."

      Carlito

      |

      December 31, 2018

    • 9.6
      Exceptional
      Location

      "The location and the views of room are so good."

      Chia M.

      |

      January 12, 2019

    • 9.6
      Exceptional
      Spaciousness

      "Twin double bed room was spacious and clean."

      hyeongjun

      |

      November 19, 2018

    Property ranking|Compared to 8,526 Sydney properties
    See all rankings
    Value for money score
    8.3/10
    Location score
    9.6/10
    Service score
    8.8/10
    Cleanliness score
    9.1/10
    Better than
    99
    %
    of Sydney properties
    Better than
    99
    %
    of Sydney properties
    Better than
    99
    %
    of Sydney properties
    Better than
    99
    %
    of Sydney properties
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Swissotel Sydney

    More about Swissotel Sydney

    10.0
    Exceptional

    "Accessible transportation and many places to hang out or vis..."

    KuoChang

    |

    January 13, 2019

    Description

    Show less

    Most talked about facilities

    Housekeeping
    110 mentions
    Breakfast
    39 mentions
    Food & Dining
    38 mentions
    Swimming Pool
    29 mentions

    What they offer

    10.0
    Exceptional
    Staff 

    "The staff were also very attention and polite."

    Kit Y.

    |

    September 12, 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    JPB
    Cuisine:Local
    Menu:Buffet

    Nearby restaurants

    Australian cuisine
    Australian cuisine
    Parlour Lane Roasters
    30 m Australian, Cafe
    JPB Restaurant
    40 m Australian, Gluten Free, International
    Gowings Bar & Grill
    40 m Australian, Gluten Free
    American cuisine
    American cuisine
    Retro
    40 m American
    Arizona Restaurants & Bars
    40 m American, Australian, Grill
    Mary's
    200 m American, Fast food
    Asian cuisine
    Asian cuisine
    Kabuki Shoroku
    20 m Asian, Sushi
    Fat Buddha
    80 m Asian, Chinese
    Sushi & Grill
    130 m Asian, Japanese, Sushi

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Swissotel Sydney from real guests

    Overall rating
    9.0
    Exceptional
    From 6141 reviews
    Provided by verified guests of
    Agoda Reviews (1997)Booking.com Reviews (4144)
    Rating via Agoda8.8
    /
    10
    Excellent
    12.8% this month
    Cleanliness9.1
    Facilities8.7
    Location9.6
    Room comfort and quality8.7
    Service8.7
    Value for money8.3
    High score for Sydney
    Rating
    9+ Exceptional (587)
    8-9 Excellent (411)
    7-8 Very Good (247)
    6-7 Good (67)
    <6 Below Expectation (71)
    Time of the year
    Mar - May (354)
    Jun - Aug (421)
    Sep - Nov (248)
    Dec - Feb (360)
    All guests (1997)
    All room types
    All languages

    Show reviews that mention 

    Showing 1383 verified guest comments
    12345
    9.6
    Exceptional
    Corinne from Australia
    Couple
    Premier King Room
    Stayed 2 nights in July 2019

    Luxurious stay”

    Great location close to everything. Short walk to Chinatown, Darling Harbour, Circular Quay and public transport. Luxurious stay, love the coffee machine in the room and that it's got both shower and bath.

    Reviewed July 24, 2019
    9.2
    Exceptional
    Joaquim from Singapore
    Business traveler
    Premier Twin Room
    Stayed 4 nights in June 2019

    Nice Location and Good Staff”

    This is a return stay in the hotel. Good location and well trained staff. Room is decent size and well maintained. Majority of international flights arrive Sydney in the morning. It is understandable that rooms may not be ready for the guests after all check in time is after 2PM. The hotel does accommodate early check in for guests if and when the rooms are available. One suggestion for the management would be to set up a small lounge for guests to rest and freshen up while waiting for their rooms. It will be a nice touch as most international guests would have had a long flight and some of them might not want to wander around in the city that early in the morning. Just a suggestion.

    Reviewed June 28, 2019
    9.6
    Exceptional
    Adeline from Indonesia
    Family with young children
    Premier Twin Room
    Stayed 4 nights in June 2019

    Exceptional”

    Very close to shopping area. Just beside the Westfield Shopping Mall. 5 mins walk to St James station. Got a birthday cake on my birthday. So thoughtfull. When I checked out, they charged us for using premium wifi, which might be my kid who used it, because I didnt use their wifi service at all. But the manager waived this. Thank you.

    Reviewed June 21, 2019
    10.0
    Exceptional
    Vera from Indonesia
    Family with young children
    Premier Twin Room
    Stayed 1 night in June 2019

    Great location and high quality bedroom”

    2 queen bed with comfortable pillows and thick carpet to keep warm during my winter stay. Location is next to pitt st mall n QVB. walking distance to hyde park and royal botanical garden. This is my second stay and I will come again

    Reviewed June 18, 2019
    10.0
    Exceptional
    CHIN from Malaysia
    Solo traveler
    Premier King Room
    Stayed 6 nights in May 2019

    Best location! ”

    Right in the heart of CBD, directly side opposite to QVB, almost everywhere was within reasonable walking distance! The only small comment was required to take 2 lifts - from ground to lobby then lobby to room!

    Reviewed June 09, 2019
    9.2
    Exceptional
    OH from Singapore
    Couple
    Premier King Room
    Stayed 1 night in May 2019

    Awesome location for a shopping trip at Sydney”

    Superb location. Not only it's located in the mids of the shopping malls, it's also mind walking to the train station, 20-30mins walking to Darlington harbour, Chinatown, Opera house. Comfy bed, clean room. For the price, I think it's really worthwhile. The gym facilities can be improved though. It only comes with 1 bench, 1 strength machine & 4 cardio machines. Way too small for a 5 star hitel

    Reviewed May 19, 2019
    10.0
    Exceptional
    Russell from Australia
    Couple
    Premier King Room
    Stayed 2 nights in July 2019

    Exceptional”

    Stay was lovely room great service was exceptional Would most definitely recommend to friends Fantastic location.

    Reviewed July 23, 2019
    8.8
    Excellent
    Grace from Philippines
    Family with teens
    Premier Twin Room
    Stayed 6 nights in April 2019

    Excellent hotel”

    love our stay we really enjoy, stayed for 7 nights staffs and specially the Concierge are awesome, friendly and will guide you to places, near Malls, Restaurants, and few minutes walk to darling harbor, will surely stay and recommend this hotels.

    Reviewed April 22, 2019
    9.2
    Exceptional
    Indrianez from Indonesia
    Group
    Swiss Advantage Twin Room
    Stayed 2 nights in March 2019

    Great Location, Friendly Staff”

    KC from Concierge and Jennifer from the receptionist are the best. Super friendly, helpful, and accomodating. If you are visiting for a short trip. This hotel is the one. Super closed everywhere and easily accessible. The room is spacious and clean. Great trip and will go back again.

    Reviewed March 31, 2019
    10.0
    Exceptional
    Hoi from United Kingdom
    Business traveler
    Swiss Advantage King Room
    Stayed 3 nights in April 2019

    my all time favourite ”

    it has been my fovourite hotel in sydney.

    Reviewed July 03, 2019
    9.6
    Exceptional
    Hanna from Singapore
    Couple
    Premier King Room
    Stayed 4 nights in June 2019

    Peaceful luxury in the heart of the city”

    Very convenient location near to all the major attractions, and yet quiet and peaceful. We appreciated being given an early check-in and a corner room. Staff were always helpful and friendly.

    Reviewed June 29, 2019
    10.0
    Exceptional
    kumpol from Australia
    Couple
    Premier King Room
    Stayed 2 nights in June 2019

    Impressive ”

    I’ve been to Sydney every year and this is the best stay we have by far at Swissotel. The location is prime, could not be more convenient in the heart of Pitt St shopping mall. Every staff member is super friendly and helpful. Cleanliness is another good thing I love. All in all, love the stay and would recommend to everyone.

    Reviewed June 13, 2019
    6.0
    Hendra from Indonesia
    Family with young children
    Premier King Room
    Stayed 5 nights in May 2019

    My room is smaller than what it's supposed to be”

    My family booked 3 rooms at this hotel, 1 Premier King bed room & 2 Premier Twin Rooms which are supposed to be the same size. However, the premier king bed room is much smaller and the king-sized bed is actually 2 smallest bed put together & that's so uncomfortable. Not just the bed, the room is much smaller, the cupboard is much smaller too. There's no prior notification from the staff about this condition, very disappointing.

    Reviewed June 12, 2019

    Dear Mr. Kusuma, Thank you for your feedback following your recent stay Swissôtel Sydney, and it is with regret that we did not meet your expectations with regards to the size of rooms as well as the cupboard, please accept our sincerest apologies for the same. Also, with regards to the mattress, it is only the base that is split and not the mattress which is standard in Australia due to safety reasons. Our Guest relations team is trying to reach you to discuss your concerns further in detail. We sincerely hope this experience will not deter you from visiting us again and we look forward for the opportunity to welcome you back for a successful experience. Yours sincerely, Swissôtel Sydney

    Responded July 02, 2019
    Swissotel Sydney
    9.6
    Exceptional
    Kylie from Australia
    Solo traveler
    Premier Twin Room
    Stayed 1 night in June 2019

    Brilliant Customer Service”

    The Swissotel Sydney was a completely satisfying experience all round. But what was most impressive was the friendly, warm and welcoming staff. Five Star customer service in a fastidious operation that was a genuine pleasure. Thank you!

    Reviewed June 12, 2019
    10.0
    Exceptional
    Anne from Australia
    Couple
    Premier King Room
    Stayed 1 night in May 2019

    Theatre visit”

    I attended the State Theatre for a show and stayed at the Swissôtel which is across the road. It is such a convenient location and I would recommend it to everyone. The staff are friendly and you can have a view across Darling Harbour and a late checkout to really enjoy your stay!

    Reviewed May 29, 2019
    2.0
    Tang from Singapore
    Family with young children
    Premier King Room
    Stayed 1 night in May 2019

    Worst customer service ”

    The lobby assistance staff miss Jackie was not all helpful. No one from the entire lobby could assist on a simple request for both rooms to be direct transferred to our room assigned via the group booking from Singapore for period 8th to 10th May 2019, 1) room 1610 , 2) room 1112, We have pre checked in 7th May 2019 under Agoda booking. It was quite a disappointment that hotel staff are not helping. The replied from hotel staff was “there is nothing shown in the system, no records of our names, hence nothing could be done” The hotel staff Jackie could have gone the extra mile to help liaise or assist us further with Tour reservation Miss Adrianne or tour in charge whom will be arriving 8am on 8th May 2019.

    Reviewed May 17, 2019

    Dear Kok Wagh, Thank you for your feedback following your recent stay at Swissôtel Sydney, and it is with regret that we did not meet your expectations on this occasion. We are sorry we let you down in those areas described by you and we sincerely apologize for the impact this had on your experience here. Our Guest Relations Manager tried reaching you but could not get through, please let us know if you would like to speak to our Manager to discuss your concerns further in detail. We sincerely hope this experience will not deter you from visiting us again and we look forward for the opportunity to welcome you back for a successful experience. Yours sincerely, Swissôtel Sydney

    Responded July 15, 2019
    Swissotel Sydney
    10.0
    Exceptional
    Vicki
    Couple
    Premier Twin Room
    Stayed 2 nights in May 2019

    Short break holiday”

    Couldn’t fault the staff, very friendly and helpful, the room was clean and spacious with a good view. Fell in love with the bed and pillows the most comfortable bed. The location is central to everything would be more then happy to stay again.

    Reviewed May 06, 2019
    9.2
    Exceptional
    Sheau from Australia
    Business traveler
    Executive Club King Room
    Stayed 5 nights in February 2019

    Great Location and Comfortable Room”

    Bed are super comfy. Location was superb. Extremely near to Westfield and Myer. Easy access for food and train. It is my first stay and will definitely return. They offered "turn-down" service which soothes your evening after a tire working day. I am really happy with my stay

    Reviewed February 14, 2019
    8.8
    Excellent
    Jean-Pierre from Singapore
    Business traveler
    Swiss Advantage King Room
    Stayed 5 nights in August 2018

    Very good hotel in the heart of Sydney!”

    I chose that hotel for the Swisshotel standard of quality" not disappointed. Very nice room, good food and service. Location is basically close to everything, shopping, transport, sightseeing and perfect for business stay.

    Reviewed January 24, 2019
    10.0
    Exceptional
    James from Australia
    Couple
    Premier King Room
    Stayed 2 nights in November 2018

    Train from Airport is perfect”

    Perfectly located on the train from the airport with no transfers required, took less than half an hour from baggage collection to the hotel lobby, with an easy walk with baggage. But best to avoid peak hour on the trains

    Reviewed January 02, 2019
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Swissotel Sydney
    |Excellent 8.8
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Queen Victoria Building
    • Town Hall Railway Station is within 0.33 km