Excellent 8.6
Based on 1045 reviews

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About this property


Swissotel Sydney features 369 sophisticated guestrooms and suites, all with breathtaking and sweeping views of downtown Sydney. The hotel is located in the heart of Sydney’s business, retail, and entertainment district. The hotel has renovated its bar, restaurant, and conferencing facilities, and the brand new Swiss Executive Club Lounge makes it a perfect choice as a conference and leisure hotel. Guests can enjoy refreshing drinks at Crossroads Bar, indulge in food at Just Pure Bistro, or simply escape to the oasis of your room or suite. Swissotel Sydney is truly your home away from home while visiting Sydney.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Microwave
  • Mini bar
  • Refrigerator
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
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Wi-Fi/Internet access is available at an additional charge. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 42 AUD
Check-In From: 03:00PM
Check-Out Until: 11:00AM
Distance from City Center: 0.5Km
Distance to Airport: 9 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 15
Number of Restaurants: 1
Number of Rooms : 369
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1999
Year Hotel Last Renovated: 2015
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Recent customer comments

Filter by traveler type

based on 1045 reviews
  • Cleanliness 8.9
  • Facilities 8.7
  • Location 9.5
  • Room comfort and quality 8.7
  • Service 8.6
  • Value for money 8.1
  • Food and dining 7.6
Sort by

Valerie from Singapore
Premier King Room
Stayed 2 nights in September 2016
Loved my stay!
Absolutely enjoyed my stay in Swissotel last month! It was easy to locate, with just a short walking distance away from St James station, our room was clean & comfortable, and staff were friendly. A definite return in the future!
Reviewed October 18, 2016

Lance from Australia
Family with young children
Swiss Advantage King Room
Stayed 3 nights in October 2016
Sydney Holiday
Absolutely fantastic hotel, staff we're great service was fantastic. Location was perfect. we loved our stay here and will return- thanks guys.
Reviewed October 17, 2016

pawel from Australia
Business traveler
Premier King Room
Stayed 1 night in January 2016
Great location
Hotel in a great location close to all;food,shopping ,sightseeing.would stay again!!!
Reviewed October 12, 2016

HUEY from Malaysia
Family with teens
Premier Twin Room
Stayed 1 night in September 2016
Didn't get the room type that we booked
A disappointing stay
Reviewed October 08, 2016

Paul from New Zealand
Premier Twin Room
Stayed 3 nights in September 2016
A Relaxing Soujourn
I was impressed by the cleanliness and comfort of the room. The staff were excellent. The gym could have some more equipment as it seemed to be very busy each time I went and one had difficulty accessing it.
Reviewed October 06, 2016

FM from Singapore
Swiss Advantage King Room
Stayed 3 nights in August 2016
Turn out to be about 6% more expensive
The hotel did not offer the option to pay in cash in local currency at the point of checking-in although there is a note in booking confirmation which says "Payment for this booking will be collected by the property".The room charges were instead charged to the credit card and it turns out to be more expensive due to the conversion rate and unfavourable exchange rate imposed by the credit card company.
Reviewed October 02, 2016

Jason from Australia
Solo traveler
Signature Skyline Room
Stayed 1 night in December 2015
Business stay
Was pleasant
Reviewed September 30, 2016

Phoebe from Hong Kong
Family with teens
Premier Twin Room
Stayed 5 nights in September 2016
Very good service, Nice room
Great location as well.
Reviewed September 29, 2016

HaeRyong from South Korea
Business traveler
Premier Twin Room
Stayed 2 nights in May 2016
nice place to reach everywhere in city
Reviewed September 26, 2016

KOH from Singapore
Family with young children
Swiss Advantage Twin Room
Stayed 5 nights in September 2016
Overall, Excellent
Pros- personaliased service by staffs Clean and comfortable rooms
Reviewed September 12, 2016


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