Travelling to Australia? Read all updated requirements before you book.

8.8

Excellent
10.5% this month
/10
(5,036 reviews)See what guests said
Highly rated by guests – 86% would recommend
Housekeeping75
Shops26
Breakfast18
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Myer Department Store

20 m

Luxe Boutique Sydney

30 m

State Theatre

50 m

Sydney Gems Pty Ltd

70 m

Pitt Street Mall

80 m

Popular landmarks
Queen Victoria Building (QVB)

150 m

Sea Life Sydney Aquarium

510 m

Darling Harbour

770 m

Royal Botanic Garden Sydney

1.1 km

The Rocks

1.3 km

Closest landmarks
Statement Lounge

60 m

Travellers Medical and Vaccination Centre

90 m

Westfield Sydney

120 m

Sydney Tower & Skywalk

120 m

Love & Hatred Shop

130 m

Swissôtel Sydney

"Best hotel ever in Sydney"

Kameleon - May 13, 2022
Swiss Executive King Room 1 King Bed Club Floor Accessible High Floor - Guestroom Swissôtel Sydney
Lobby Swissôtel Sydney
Lobby Swissôtel Sydney
See all 174 photos

Removed from saved list

Swissôtel Sydney

68 Market Street, Sydney CBD, Sydney, Australia, 2000 - See map

Make your best journey to Sydney with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Sydney CBD, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sydney Opera House. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Show more

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
  • 340 meters to public transportation

  • Located in heart of Sydney

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Value for money8.3
Distance to city center0.5Km
Location rating9.6
Nearest airportSydney Airport (SYD)
Distance to airport8.3 km

Rooms available at Swissôtel Sydney

Excellent
Room comfort & quality

8.7

Swiss Advantage King Room 1 King Bed High Floor
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite 1 King Bed Separate living room with sofa dining area Club Floor Accessible
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Premier King Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Corner Balcony King Room 1 King Bed
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Swiss Executive King Room 1 King Bed Club Floor Accessible High Floor
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive King Suite with Sofa - Club Floor Access
...
  • Room size: 53 m²/570 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Signature Skyline Suite, Separate Living room, Club Floor Access, High Floor
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Swiss Executive Twin Room, 2 Double Beds, Club Floor Access, High Floor
...
  • Outdoor view
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices
Signature Skyline Room, 1 King Bed, Club Floor Access, High Floor
...
  • Outdoor view
  • Shower
  • 1 king bed
Enter dates to see prices
Signature Skyline Balcony Room, 1 King Bed, Club Floor Access, High Floor
...
  • Outdoor view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Swissôtel Sydney have a hot tub?

A hot tub is one of the facilities available at Swissotel Sydney.

What time is check-in and check-out at Swissôtel Sydney?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swissôtel Sydney?

For those who wish to drive their own cars, Swissôtel Sydney has a car park that's close to the hotel. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel.

Is breakfast offered at Swissôtel Sydney?

Wake up to a great continental breakfast at Swissôtel Sydney. There's an additional charge of 44 AUD for adults and 16 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Swissôtel Sydney?

Swissôtel Sydney features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Swissôtel Sydney?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Swissôtel Sydney. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Swissôtel Sydney?

On-site venues and convenient event services make Swissôtel Sydney an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 450 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Swissôtel Sydney?

Swissôtel Sydney does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Swissôtel Sydney?

Town Hall Railway Station is the closest train, metro, or bus station, about 320 m away from Swissôtel Sydney.

What restaurants are nearby Swissôtel Sydney?

Swissôtel Sydney’s neighborhood is Sydney CBD which includes popular restaurants such as Kabuki Shoroku, Parlour Lane Roasters and Carmen.

What popular shopping places are close to Swissôtel Sydney?

Swissôtel Sydney is located in Sydney CBD area which features shopping places such as Queen Victoria Building (QVB), Myer Department Store and Luxe Boutique Sydney.

What are popular attractions near Swissôtel Sydney?

Swissôtel Sydney’s location in the Sydney CBD neighborhood makes it close to famous attractions including Royal Botanic Garden Sydney, The Opera House to the Botanic Gardens Walk and Sydney Tower Eye Observation Deck.

What popular natural sightseeing spots are close to Swissôtel Sydney?

Swissôtel Sydney’s nearby natural sights include Wollimi Pine and Farm Cove located in the same Sydney CBD area.

Show more questions
See map

Explore the neighborhood

What people love about Swissôtel Sydney

  • 10

    Exceptional

    "Best hotel ever in Sydney"

    Kameleon

    |

    May 13, 2022

  • 8

    Very good
    Location

    "Best location!"

    Hadi

    |

    April 18, 2022

  • 10

    Exceptional
    Location

    "Location location location, couple with a beautifull room and very accomodating, friendly and helpfull staff really makes our stay a great one!"

    Tjioe

    |

    April 16, 2022

Overall rating:

8.8

Excellent
5,036 reviews
Cleanliness
9.1
Facilities
8.5
Location
9.6
Read all reviews >
What travelers say they love:
Great location, spacious rooms, nice bar area, perfect 👍
Renee from Australia
Couple
More about Swissôtel Sydney

More about Swissôtel Sydney

Swissôtel Sydney

For travelers who want to take in the sights and sounds of Sydney, Swissôtel Sydney is the perfect choice. Its convenient location right in the city center allows you more time to see all that Sydney has to offer. Enjoy more possibilities on your vacation at Swissôtel Sydney, with its convenient location just 1.6 km from the Sydney Opera House.
All offerings provided by Swissôtel Sydney help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Swissôtel Sydney. For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at Swissôtel Sydney. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Swissôtel Sydney are available with design features like a balcony or terrace. For a bit of entertainment, guests will find in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and bathrobes available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Swissôtel Sydney. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Swissôtel Sydney including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Swissôtel Sydney. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't miss out on all that Sydney has to offer! A great museum trip can be had at The Rocks located 1.3 km away, with local art that provides a sense of the region.

Show more
Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Housekeeping

110 mentions

Breakfast

39 mentions

Food & Dining

38 mentions

Swimming Pool

29 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Valet parking
Food and dining
Restaurants on site

JPB

  • Cuisine: Local
  • Menu: A-la-carte
Location
68 Market Street, Sydney CBD, Sydney, Australia, 2000
Exceptional
Location

9.6

Airports

  • Sydney Airport (SYD)
    8.3 km
  • Bankstown Airport (BWU)
    20.5 km 40 min drive

Public transportation

  • Town Hall Railway Station
    330 m 2 min drive
  • St James Railway Station
    420 m 5 min walk

Hospital or clinic

  • Travellers Medical and Vaccination Centre
    90 m 1 min walk

Shopping

  • Queen Victoria Building (QVB)
    150 m 9 min drive

Convenience store

  • City Convenience Store
    230 m 4 min drive

Cash withdrawal

  • ATM
    40 m 6 min drive
What's nearby

Popular landmarks

  • Queen Victoria Building (QVB)
    150 m
  • Sea Life Sydney Aquarium
    510 m
  • Darling Harbour
    770 m
  • Royal Botanic Garden Sydney
    1.1 km
  • The Rocks
    1.3 km
  • The Opera House to the Botanic Gardens Walk
    1.4 km
  • Sydney Opera House
    1.7 km
  • Sydney Harbour Bridge
    2.1 km
  • Bondi Beach
    6.8 km
  • Manly Beach
    11.4 km

Nearby landmarks

  • Myer Department Store
    20 m
  • Luxe Boutique Sydney
    30 m
  • State Theatre
    50 m
  • Statement Lounge
    60 m
  • Sydney Gems Pty Ltd
    70 m
  • Pitt Street Mall
    80 m
  • Travellers Medical and Vaccination Centre
    90 m
  • Dymocks Bookstore
    100 m
  • Wayne Cooper Shop
    110 m
  • Martin & Stein Shop
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Wi-Fi/Internet access is available at an additional charge. Kindly contact the property for more details.
  • Self-parking facility is located at Wilson Car park, 383 Kent St.
  • All credit card transactions will incur a surcharge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center0.5Km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)44 AUD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors15
  • Number of restaurants1
  • Number of rooms 369
  • Room voltage240
  • Year property opened1999
  • Most recent renovation2015
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Reviews of Swissôtel Sydney from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.5
Location9.6
Room comfort and quality8.7
Service8.8
Value for money8.3
High score for Sydney
Rating
9+ Exceptional (602)
8-9 Excellent (416)
7-8 Very Good (249)
6-7 Good (68)
<6 Below Expectation (76)
Time of the year
Mar - May (366)
Jun - Aug (422)
Sep - Nov (252)
Dec - Feb (371)
All guests (2,109)
All room types
All languages

Show reviews that mention 

Showing 1,411 verified guest comments
12345
9.0
Exceptional
Wai from Singapore
Couple
Stayed 2 nights in April 2013

Excellent service, perfect location for my needs.”

Central location, excellent service, large rooms

I had a great experience at the Swissotel Sydney. I originally booked a stay for four nights and I had the option to move to the Four Seasons after the first four nights. I enjoyed my stay so much that I extended my stay for an additional three nights. Swissotel Sydney was able to accomodate my last minute requests and I did not have to switch rooms at all during my stay. I did move to the Hilton down the road because of the price for my last night in Sydney but I would recommend the Swissotel rather than the Hilton. Although I arrived early, Swissotel allowed me to check in early at 2 instead of 3. Hilton would not accomodate this and said I would have to pay an additional 30 AUD if I wanted to check in early. Swissotel also provided my with a luggage tag and said my luggage would be sent up to my room and it was there waiting for me when I arrived. Hilton refused to give me a luggage tag and just my luck my luggage was not in my room when I checked in. The keys for the Hilton room are also incredibly sensitive and I had two issues with the key being demagnitized when I was there. I had no issues with the Swissotel. The room at Swissotel that I stayed in was large and spacious. I also had an amazing view of the sky tower. Housekeeping did a fantastic job during my stay. I used the fitness center once and it was bit small but everything was functional. What I liked most about the Swissotel is its central location. I did not take a taxi once during my stay. I walked easily to Paddy market, Darling Harbor and Circular Quay. Various forms of public transport are easily accessible. The best thing is that all the nearby malls are connected via bridges or underground tunnels. This meant that when it rained I did not have to get wet at all and could get around easily. Even though I did not eat at the hotel, the central location meant that food was easily accessible as well. I am looking forward to staying with the Swissotel Sydney agan soon!

Reviewed April 12, 2013

See room deals

9.3
Exceptional
Dan from United States
Couple
Stayed 2 nights in July 2010

Great Location and Good Value in Sydney”

Supper nice staff, location, clean, comfortable beds, nice lobby and bar
food prices a bit high

The staff and service at the Swissotel in Sydney was excellent. They were friendly and helpful yet not overbearing or stuffy. We had just been overlanding for four weeks when we arrived in Sydney with back packs and looking grungy but the staff was welcoming and interested in what we had done and where we went while in Australia. The room was very clean and the bathroom was more than spacious. We found that the buffet breakfast price of A$35 was worth the offerings of a typical weekend buffet but that the rest of the dining options were a bit overpriced. The hotel is in close proximity to the key areas of Sydney (10 minute walk to the harbor), very close to China town, Paddy Market, David Jones, Hyde Park, and Darling Harbor. I would highly recommend it as a place to stay in central Sydney!

Reviewed July 27, 2010

See room deals

9.0
Exceptional
Azlyn from Singapore
Family with teens
Stayed 4 nights in November 2013

Excellent!”

Attentive staff, service and location

Swissotel is definitely not the cheapest of hotels in Sydney, but as they say, you get what you pay for. We had a very good first impression of the hotel with the courteous concierge on the street level. The Nespresso machine in our Club Advantage Room was brilliant! Perfect for early-morning and mid-afternoon perk-me-ups. Very close to shopping districts and all major attractions; Circular Quay can be accessed on foot in about 15-20 minutes, Darling Harbour in 10. The hotel is smack in the middle of the Market Street / Elizabeth street shopping district. Sydney Tower is also just 2 minutes' walk away. While we did not dine at the hotel restaurant, there are plenty of food options around - certainly, you won't go hungry here. Town Hall or St James train stations are about 3 minutes away, and the historic Queen Victoria Building is just across the road. Special mention goes out to Mr Ricky of Swissotel: he was our first point of contact upon arrival at Swissotel. Always polite, courteous and exceptional level of service - this is what I call service from the heart! Mr Ricky certainly did a great job at making us feel right at home at the Swissotel and is probably the reason why we would certainly stay at the Swissotel again if we visit Sydney.

Reviewed November 27, 2013

See room deals

9.3
Exceptional
Maria from Philippines
Family with teens
Stayed 7 nights in September 2013

centrally located, big rooms, friendly staff”

location, room, staff

Room was Swiss Advantage. Very clean and big with a big bathroom. Only drawback is wifi isn't free for a room that's still a bit expensive. However, location was perfect. Near George Street, which is one of the main streets, and just beside Pitt Street where part of it is a pedestrian street with shops and street performers. Also surrounded by shopping malls. Just a 2min walk to Sydney Tower, 3min walk to Hyde Park, which is near St. Mary's Cathedral and the Royal Botanical Gardens, , 20min walk to The Rocks and Clark Quay which you can just walk across to go to the Sydney Opera House or take a ferry to Taronga Zoo. It's also just a 10min walk to Darling Harbour which also include the Sea Aquarium via Market Street. Woolworths supermarket which is open till 12mn is also just a 5min walk. Overall, we didn't use any transportation except a bus to go to Bondi Beach and a rented car to go to Blue Mountains. Didn't opt for a package tour and the concierge arranged a car rental for us where we just picked it up and dropped off at the hotel. Overall, great stay bec of the hotel's location, which is critical given how expensive sydney is, even their public transportation. Staff is also very accommodating.

Reviewed October 02, 2013

See room deals

9.2
Exceptional
Alvin from Philippines
Group
Stayed 1 night in June 2017

Right in the Center”

My friend recommended Swissotel Sydney to me. It is what she said it is -- right in the heart of Sydney's shopping area! The hotel is just a few minutes walk to the train. Right outside are shopping malls, which means getting food is very convenient! The hotel service is also noteworthy, answering all our questions with patience and sincerity. Though it is more expensive than other hotels, we got a pretty good deal most likely because of the season, and because the area was under construction. If I visit Sydney again, I would definitely consider Swissotel Sydney as one of my options, and would stay there again if it fits my budget.

Reviewed November 14, 2017

See room deals

Dear Alvin, Thank you for making Swissotel Sydney your preferred accommodation choice in the city. We are pleased to hear that you had a wonderful time and we look forward to your next visit back. - Swissotel Sydney

Responded December 06, 2017
Swissôtel Sydney
10.0
Exceptional
yvonne from Australia
Couple
Stayed 1 night in November 2014

weekend in the city”

convenient location/staff/service/extrmemly comfortable room

We couldn't fault the hotel from the time we were greeted by concierge. The staff were exceptional, they were extremely polite and everything was executed with a minimum of delay. We enjoyed the use of the executive lounge, its ambience and all that it had to offer. We've stayed at many hotels in the Sydney CBD and would have to say that the staff and the convenient location of the Swissotel Sydney make it a standout.

Reviewed November 03, 2014

See room deals

9.7
Exceptional
Vivian from Australia
Couple
Stayed 3 nights in August 2014

Relaxing and romantic stay”

Customer service, beautiful and comfortable room, and location

My partner and I chose Swissotel to celebrate our 3 year anniversary with a relaxing and romantic weekend in the city. The staff were more than accommodating, and we were greeted with chocolate strawberries and champagne in the room upon arrival! They gave us an upgrade, discount on breakfast (amazing buffet selection) and threw in WIFI as well. The room was spacious and the bathroom roomy - both were impeccably clean. The location was perfect for us to check out restaurants and a spot of shopping, and every staff member particularly those at front desk were friendly, happy to chat and extremely professional. I would definitely recommend Swissotel Sydney to locals as well as interstate or international travelers!

Reviewed September 01, 2014

See room deals

10.0
Exceptional
Siu from Hong Kong SAR, China
Family with teens
Stayed 3 nights in October 2010

Excellent!!”

Room, Staffs, location, Coffee
Not enough power socket for guest

The location of the hotel is excellent, in middle of CBD, surrounded by the most famous shopping malls, museums and attractions. You can travel to anywhere in CBD within 30mins by trains, buses or ferries. Staffs are polite and helpful and informative. They can always response my problems or needs quickly. Rooms are large, tidy and comfortable. Definitely will stay in this hotel again when return to Sydney in the future!!!

Reviewed October 14, 2010

See room deals

9.6
Exceptional
Rosemary from Australia
Group
Stayed 2 nights in July 2018

More pluses than minuses.”

My friend and I had a wonderful stay at the Swissotel in Sydney. The room was lovely, spacious, and had everything you might need...an then some. Beds were as floating on a cloud, shower hot, plentiful and easy to use. There were only two areas where I was a tad disappointed. On the two nights we were there, I'd make a point of going to reception to order morning papers for the next day. On neither occasion did they turn up, and it necessitated another phone call - no big deal, but a small irritation. The only other thing was that our used breakfast tray (we were in room 1423), plus one from the adjoining room, sat on the floor outside our door from 10.00a.m. until that evening at 7.00p.m. A big plus, though, was that because we'd been silly enough to leave 2 small items behind, I contacted the hotel and the delightful Rose could not have been more helpful - she quickly addressed the problem and I have every confidence the "lost" items will arrive in due course. Thank you.

Reviewed July 12, 2018

See room deals

Dear Rosemary, thank you for sharing your recent experience with us. We apologise for the inconvenience that has caused you and we certainly look forward to the next opportunity to welcome you back again for a better stay experience. - Swissotel Sydney

Responded July 18, 2018
Swissôtel Sydney
9.0
Exceptional
Ross from Australia
Solo traveler
Stayed 3 nights in June 2013

Great Stay”

Great Location, Clean and Well Maintained, Excellent Room

The Swissotel is centrally located in the Sydney CBD, just five minutes walk from the Entertainment Centre & China Town, Darling Harbour, the Botanical Gardens and of course Circular Quay. The room wasvery clean and well kept, the bed SUPERB and the bathroom roomy and even had a seperate bath. I would highly recommend the Swissotel to anybody wanting a weekend away or in town for an event or business. And most importantly, the staff were all efficient, helpful and friendly.I will definitely be coming back

Reviewed June 19, 2013

See room deals

9.3
Exceptional
Tatiana from Australia
Business traveler
Stayed 1 night in February 2010

Swissôtel Sydney”

Perfect location: close to the shops, restaurants, train station. Easy access to the public places. Good size rooms.
None!!

Stayed at Swissôtel Sydney during my business trip. Perfect location: close to the shops, restaurants, train station. Easy access to the public places. Good size rooms.

Reviewed February 14, 2010

See room deals

9.7
Exceptional
Steven from United States
Couple
Corner Balcony King Room 1 King Bed
Stayed 1 night in April 2015

Impressive”

Breakfast buffet, location, executive lounge

This was my 3rd time visiting Sydney but my wife's first time. Location is perfect for any businessman wife. Located in the heart of all shopping and short walk to Opera House, Restaurants & Circular Quay in one direction and Darling Harbour in the other. Great place for people watching in the heart of the city. Was very impressed with the hotel room as they are updated, especially the specialty suites with balconies on the top floors. The executive lounge was a nice add on for drinks and food throughout the day as food and beverage is quite expensive in Sydney as a whole.

Reviewed April 17, 2015

See room deals

8.7
Excellent
Listyawati from Indonesia
Family with young children
Stayed 2 nights in June 2011

Great location and service with a smile”

Cleanliness

We stayed at Swissotel Sydney for the first time during our 3 days visit in Sydney. The impression we had when we reached there, first was the friendliness of the staff at the ground floor before we proceeded to the lobby at the 8th floor. The front officer were very nice and helpfull aswell. As we went inside our room, we were so delightfull that the room was so clean. I will surely recommend this hotel considering the location and the clealiness they provide to whom travelling with young children.

Reviewed July 01, 2011

See room deals

9.3
Exceptional
Valerie from Australia
Couple
Stayed 1 night in September 2012

Great Location, Nice hotel”

Location, clean rooms

Located in the heart of the CBD and close proximity to Sydney attractions. Hotel was clean, spacious and perfect for our one night stay. I made use of the steam room which was good, gym was small, but sufficient. I was there at 8am and there were already 3 people in there and it felt a little cramped. Staff were friendly and helpful. Check in/out was a breeze and the concierge staff were great.

Reviewed September 06, 2012

See room deals

8.7
Excellent
DOMINIC from United Kingdom
Business traveler
Stayed 6 nights in April 2013

Easy, excellent location”

Location, cleanliness, staff

Very good. We have stayed in many hotels in Sydney, and used to live in the city. Swissotel is very central, I never had to wait more than two minutes for a taxi (can be a nightmare in Sydney) it's in the middle of the shopping district, the shows and plenty of sights. The hotel itself hosts many functions, but the guest are always looked aftere fine and all I can say is it was the easiest, best hotel I have stayed at in Sydney. luxury? Maybe not, by some standards but I did not want for anything, which is something I have not been able to say for a long, long time. Definately my choice next time.

Reviewed May 08, 2013

See room deals

9.0
Exceptional
Tao from Singapore
Couple
Stayed 4 nights in August 2012

Great Location”

Location

swissotel is in a wonderful location with easy access to all major tourist sites, either within walking distance or a short train or bus ride. rooms in the hotel are spacious albeit a tad dated looking. service in the hotel however was excellent, kudos to all the service staff, and even the room service food was better than what i have had almost anywhere else in the world. have been to sydney several times but i would stay at the swissotel again the next time i'm there.

Reviewed August 27, 2012

See room deals

9.6
Exceptional
thanawat from Thailand
Couple
Premier King Room
Stayed 2 nights in April 2018

Absolutely Perfect!!!”

Before booking this hotel, I had done several researches and finally selected Swissotel Sydney. From the doorman to each of the staff inside were more than 5-stars Service. Bedding was very super comfy and enormous room size. Totally worth each $ spent here. It’s truly a hidden gem in Westfield area in Sydney!

Reviewed April 16, 2018

See room deals

สวัสดี Thanawat, Thank you for sharing your recent experience with us. We are pleased to hear that you had a great time with us and we certainly look forward to welcoming you back again when you next visit Sydney. - Swissotel Sydney

Responded April 18, 2018
Swissôtel Sydney
8.3
Excellent
Samantha from Australia
Couple
Premier King Room
Stayed 2 nights in August 2015

Beautiful hotel”

Location, Friendliness, Cleanliness

Stayed at the Swissotel for a short break after the City2Surf and enjoyed the stay immensely. From the unassuming entrance, to the opening of the hotel on Level 8. Its like a hidden hotel in the middle of town. We arrived early and was lucky enough my room was ready. The rooms were clean and comfortable, the staff at the concierge desk and housekeeping always friendly and accommodating. The italian gentleman (I did not get his name) in the Crossroad bar on Tuesday evening was nothing short of stellar in his service. Very close to Cockle Bay and Darling Harbour so eating out was easy and within a very comfortable walking distance. My only small criticisms are the shower door is not properly sealed so we had to request more towels due to the amount of water pouring onto the bathroom floor, however the housekeeping staff attended to that request quickly so no real problem. We checked the menu in the restaurant and it seemed very unappealing. Also the cost. Whilst Sydney is expensive I have stayed in other 5 star hotels and feel that this hotel does not quite demand the cost. However at a discounted rate would not hesitate to stay here again or highly recommend this hotel for any stay in Sydney.

Reviewed August 13, 2015

See room deals

9.2
Exceptional
Tan from Singapore
Couple
Premier King Room
Stayed 2 nights in December 2018

Lovely place, right in the middle of the action”

Checked into the hotel on our honeymoon trip recently and had a lovely stay. And would definitely recommend this place to stay. Location: We were impressed with the location. It was right in the middle of major shopping malls in Sydney. All the major attractions were a short to at maximum 25 min walk away. Train stations were nearby too. Room: The room was well decorated and clean. We liked that the rooms were spacious and because the hotel is sitting on top of a mall, you get high floors no matter what. Staff: Staff were pleasant and helpful. Special mention to their concierge service for their impeccable service, one of whom was Kurao. He gave us tons of helpful tips and made us feel at home. Really appreciate it alot from him. Housekeeping was rather slow, especially at night. In fact, on one of our nights, we had to wait almost an hour for some pillows to arrive.

Reviewed December 30, 2018

See room deals

8.3
Excellent
Anthony from United Kingdom
Couple
Stayed 4 nights in January 2014

Visiting the Sydney Festival”

Central location, excellent service, good atmosphere.

We were spending 5 days in Sydney during the Sydney Festival, and needed a centrally located hotel with good facilities. This was the first time we had used this hotel (we visit Sydney a lot) and we will certainly use it again. The atmosphere is great, the staff friendly and helpful, and the Executive Lounge first class. Much of central Sydney is within easy walking distance, and access to a wide range of buses is excellent. Rooms are large, well designed, and very comfortable. As the hotel is above Myers department store the lowest floor rooms are on level 9, so traffic noise throughout the hotel is minimal.

Reviewed January 23, 2014

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss