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Swissotel The Stamford (SG Clean Certified)
Swissotel The Stamford (SG Clean Certified)
Swissotel The Stamford (SG Clean Certified)
Swissotel The Stamford (SG Clean Certified)
Swissotel The Stamford (SG Clean Certified)
Swissotel The Stamford (SG Clean Certified)
Swissotel The Stamford (SG Clean Certified)

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8.5

Excellent

11,850 reviews

11,850 reviews

View344
Housekeeping134
Shops76
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
City Space

10 m

Raffles Culinary Academy

20 m

Ode To Art

60 m

Raffles City Shopping Centre

120 m

Golden Shower Tree (Cassia fistula)

130 m

Popular landmarks
Singapore Flyer

1.2 km

Sands Skypark Observation Deck

1.3 km

Chinatown

1.6 km

Cloud Forest

1.8 km

Gardens By The Bay East

1.9 km

Closest landmarks
New Asia Bar

20 m

Raffles City Tower

60 m

City Hall Building

190 m

Raffles Hotel Arcade

190 m

Long Bar

200 m

Swissotel The Stamford (SG Clean Certified)

2 Stamford Road, City Hall, Singapore, Singapore, 178882 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in City Hall, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

110 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

Luggage storage

This property is in high demand!

19 travelers have booked today.

Value for money8.0
Location rating9.4
Nearest airportSeletar Airport (XSP)
Distance to airport13.7 km

Rooms available at Swissotel The Stamford (SG Clean Certified)

Excellent
Room comfort & quality

8.5

Executive King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Double
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Executive HarbourView King
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Crest Suite King
...
  • Room size: 86 m²/926 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room Double
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Premier Room King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Swiss Harbour View King
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Premier Harbour View Double
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 2 double beds
Enter dates to see prices
Executive Harbor View Double
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Premier Room King Plus
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 super king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Swissotel The Stamford (SG Clean Certified)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swissotel The Stamford (SG Clean Certified)?

Swissotel The Stamford (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 107 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Swissotel The Stamford (SG Clean Certified) has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Swissotel The Stamford (SG Clean Certified)?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Swissotel The Stamford (SG Clean Certified). A selection of food types including western and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 39 SGD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Swissotel The Stamford (SG Clean Certified)?

Swissotel The Stamford (SG Clean Certified) features on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Swissotel The Stamford (SG Clean Certified)?

Large events and gatherings such as weddings, private events and engagements can be hosted at Swissotel The Stamford (SG Clean Certified). Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated.

Can business events be hosted at Swissotel The Stamford (SG Clean Certified)?

On-site venues and convenient event services make Swissotel The Stamford (SG Clean Certified) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Swissotel The Stamford (SG Clean Certified)?

Swissotel The Stamford (SG Clean Certified) does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Swissotel The Stamford (SG Clean Certified)?

The closest train, metro, or bus station is City Hall MRT Station, 150 m away from Swissotel The Stamford (SG Clean Certified).

What restaurants are nearby Swissotel The Stamford (SG Clean Certified)?

Swissotel The Stamford (SG Clean Certified) is located in City Hall, famous for good restaurants such as Poulet, Prego and Wooloomooloo Steakhouse.

What popular shopping places are close to Swissotel The Stamford (SG Clean Certified)?

Shopping options in Swissotel The Stamford (SG Clean Certified)’s City Hall neighborhood include Ode To Art, Raffles City Shopping Centre and Esplanade Xchange.

What are popular attractions near Swissotel The Stamford (SG Clean Certified)?

Swissotel The Stamford (SG Clean Certified) is located in City Hall area, which is famous for attractions such as Asian Civilisations Museum, Raffles Hotel Arcade and Peranakan Museum.

What popular natural sightseeing spots are close to Swissotel The Stamford (SG Clean Certified)?

Swissotel The Stamford (SG Clean Certified) is located within City Hall, which makes it conveniently close to natural sights including Golden Shower Tree (Cassia fistula), Belinjau (Gnetum gnemon) and Saga (Adenanthera pavonina).

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Explore the neighborhood

What people love about Swissotel The Stamford (SG Clean Certified)

  • 8.4

    Excellent

    "Had a great staycation experience during my stay."

    Kristie

    |

    October 22, 2022

  • 10

    Exceptional
    Location

    "Very good location, hotel is with the Rafgle city shopping mall."

    Kittichai

    |

    October 18, 2022

  • 9.2

    Exceptional

    "It was a truly awesome stay at Swissotel!"

    Sabrina

    |

    October 9, 2022

Overall rating:

8.5

Excellent
11,850 reviews
Cleanliness
8.6
Facilities
8.4
Location
9.4
Read all reviews >
What travelers say they love:
Wonderful, clean, modern, rooms and facilities
Ken from United States
Family with older children
More about Swissotel The Stamford (SG Clean Certified)

More about Swissotel The Stamford (SG Clean Certified)

Swissotel The Stamford (SG Clean Certified)

Situated in Singapore city center, Swissotel The Stamford (SG Clean Certified) is the perfect place to experience Singapore and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Have a hassle-free trip while enjoying the services and amenities offered by Swissotel The Stamford (SG Clean Certified). Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Swissotel The Stamford (SG Clean Certified) makes it easy to plan your day trips, sightseeing, and more around Singapore.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Swissotel The Stamford (SG Clean Certified) thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Swissotel The Stamford (SG Clean Certified) from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at Swissotel The Stamford (SG Clean Certified) come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, in-room video streaming and cable TV.
In some select rooms, you can find bottled water, a coffee or tea maker, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Swissotel The Stamford (SG Clean Certified) begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Swissotel The Stamford (SG Clean Certified) has a selection of cuisine types including halal options.
Recreational facilities at Swissotel The Stamford (SG Clean Certified) are designed for escape and relaxation. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Engage in some easy evening fun with other guests with the hotel's tennis court. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of Singapore with Swissotel The Stamford (SG Clean Certified) as your base. The most famous landmark nearby is Singapore Flyer just 1.1 km away. Don't forget to stop by Sands Skypark Observation Deck located 1.2 km away, where everyone who visits Singapore wants to have their photo taken.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

View

381 mentions

Housekeeping

292 mentions

Internet

201 mentions

Breakfast

160 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Malay
  • Spanish
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily newspaper
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Restaurants on site

Asian Market Cafe

  • Cuisine: Asian, International
  • Menu: A-la-carte
Location
2 Stamford Road, City Hall, Singapore, Singapore, 178882
Exceptional
Location

9.4

Airports

  • Seletar Airport (XSP)
    13.7 km 20 min drive
  • Singapore Changi Airport (SIN)
    17.3 km 22 min drive

Public transportation

  • City Hall MRT Station
    160 m 3 min walk
  • Singapore Mass Rapid Transit (SMRT)
    180 m

Hospital or clinic

  • Medical Clinic
    240 m

Shopping

  • Orchard Road
    1.9 km

Convenience store

  • 7 Eleven
    240 m 5 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Singapore Flyer
    1.2 km
  • Sands Skypark Observation Deck
    1.3 km
  • Chinatown
    1.6 km
  • Cloud Forest
    1.8 km
  • Gardens By The Bay East
    1.9 km
  • Orchard Road
    1.9 km
  • National Orchid Garden
    4.8 km
  • Singapore Botanic Gardens
    4.8 km
  • Night Safari
    14.0 km
  • Singapore Zoo
    14.1 km

Nearby landmarks

  • City Space
    10 m
  • Raffles Culinary Academy
    20 m
  • New Asia Bar
    20 m
  • Raffles City Tower
    60 m
  • Ode To Art
    60 m
  • Raffles City Shopping Centre
    120 m
  • Golden Shower Tree (Cassia fistula)
    130 m
  • War Memorial Park
    130 m
  • Belinjau (Gnetum gnemon)
    140 m
  • City Hall MRT Station
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Kindly note that the actual layout of, and view from the room may vary from the image displayed
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee107 SGD
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)39 SGD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges4
  • Number of floors72
  • Number of restaurants11
  • Number of rooms 1252
  • Room voltage220
  • Year property opened1986
  • Most recent renovation2019

Reviews of Swissotel The Stamford (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.4
Location9.4
Room comfort and quality8.5
Service8.5
Value for money8.0
High score for Singapore
Rating
9+ Exceptional (2,534)
8-9 Excellent (2,132)
7-8 Very Good (1,733)
6-7 Good (575)
<6 Below Expectation (436)
Time of the year
Mar - May (1,585)
Jun - Aug (1,848)
Sep - Nov (1,673)
Dec - Feb (2,304)
All guests (9,744)
All room types
All languages

Show reviews that mention 

Showing 7,410 verified guest comments
12345
10.0
Exceptional
Jason from Singapore
Family with young children
Stayed 3 nights in December 2020

Alternate Arrangement without Disappointment”

Booked this accommodation for a family Staycation but the facility was used as COVID 19 isolation requirement for incoming travellers to Singapore. Swissotel informed me at least three weeks in advance and provided three options. Option one allowed me to cancel without cancellation fee, option two allow me to delay the booking to later date of my choosing and option there allow me to stay at an alternate accommodation at Fairmont hotel next door. In order not to disrupt our family "holiday" plan, I opted for the alternate location and the arrangement was seamless. The room was at level 20 with city views, it's very clean, spacious and comfortable. It comes with all the standard amenity and room service was very responsive. The rooms also comes with two complementary breakfast and $100 dining voucher per room per night to be used at any of the restaurants within the hotel. To avoid disappointment and adherence to strict COVID 19 distancing measure, table booking of my desired timing is required. As such, very little waiting time is required and I think it's good for the restaurant business in turning around their table quickly to manage the demand. Overall, my family enjoyed the stay. Will definitely come back to Swissotel or Fairmont.

Reviewed January 04, 2021

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10.0
Exceptional
Ian from United Kingdom
Couple
Stayed 3 nights in February 2020

Swissotel Stamford Singapore”

Excellent stay at the Stamford - check was very easy and personal. Once in our room we asked for a swap, as the view over the bay (Harbour View) wasnt the best. Reception quickly moved us next door although we did wonder why not allocate us that room in the first place - view from 6053 is amazing. Room was spacious, very clean and comfortable. The bed and pillows were super comfy. Rainfall shower was good but lacked power and temperature control was a bit fiddly. We made good use of the executive lounge on floor 65 - staff were extremely welcoming and helpful. Plenty of choices of to drink and a good choice on buffet food at night. Breakfast works just as well and its great to have eggs cooked to order. The pool is shared with the Fairmont and is quite shallow so we only used it to cool off. I highly rate the hotel and would stay here again.

Reviewed February 22, 2020

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10.0
Exceptional
yong from Australia
Family with young children
Stayed 1 night in August 2019

Great stay, value for money and will definitely return!”

It was a great stay. No need to opt for breakfast because there were so many dining options at Raffles City below. Everyone goes for ya kin, but Tiong Bahru bakery is the gem - try its plain croissant and kouign Amann. Swissotel is Situated right above City Hall mrt which makes it so accessible travelling via mrt green or red line. Walking distance to Marina Square and Suntec City vis city link - sheltered all the way! Room was newly renovated and beds were so comfortable. View of city was fantastic especially in the night, and the toilet water was hot and my family loved the rain shower. Pool was a bit crowded though as it’s a common pool with Fairmont. That’s a small con though. Check in and check out was fast! I only wish there was a bathtub in the room. Tv was huge, and wifi connection was fast and strong. Will definitely return!

Reviewed August 15, 2019

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Dear Yong, Thank you for staying with us at Swissôtel The Stamford! We are delighted to read that you and your family enjoyed a memorable stay with us, loving your modern comfortably-appointed room with its spectacular views, and the great convenience of our central city location! We are also pleased you found our assisted check-in check-out process expedient! We are happy to share that we do have a variety of room categories of various sizes, some with bathtubs available for your choosing, and our friendly team would be happy to provide information on this for your consideration on your next stay with us. We look forward to hosting your family most comfortably again in the near future! Warm regards, Jacqueline Poey Hotel Manager

Responded August 16, 2019
Swissotel The Stamford (SG Clean Certified)
10.0
Exceptional
Trevor from Australia
Couple
Stayed 3 nights in June 2019

Stylish and well located, value for money.”

Beautifully presented with attentive staff, I can’t fault it at all. The highlight of this hotel was the friendly staff who went out of their way to make us feel so welcome and happy! The staff at this hotel seemed very genuine. The room was great, nice and clean and actually better than described. The location was quite central and in a nice area, close to the famous Raffles with brilliant views from our room over the water and Marina Bay Sands, Gardens on The Bay and more. It's also walking distance to the MRT, so very easy to get around Singapore. The shopping mall and foodcourt beneath is a bonus. I would definitely stay here again!

Reviewed July 05, 2019

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Dear Trevor, Thank you for choosing Swissôtel The Stamford! We are heartened to read that you were well-looked after by our team, and are deeply appreciative for your kind compliments which makes what we all do daily that much more meaningful! It also gives us great joy to know that you enjoyed the modern functionality and comfortable elegance of your newly refreshed room! We look forward to welcoming you back for yet another memorable stay experience at Swissôtel The Stamford! Warm regards, Jacqueline Poey Hotel Manager

Responded July 05, 2019
Swissotel The Stamford (SG Clean Certified)
10.0
Exceptional
LIENA from Singapore
Group
Stayed 1 night in July 2019

Awesome Awesome Awesome!”

Everything abt Swissotel was awesome! The service, the Crest Suite. Totally value for money with a magnificent view!! What I look abt the service is that, the staffs on ground were very alert. We stayed during the fireworks weekend and they were mad busy. But their staffs were super alert on every guest that walks in and they make sure that someone is attending to you. I am so freaking impressed! Wanted to extend my stay but they were fully booked. I booked Mandarin Oriental instead which had a higher rating on Agoda. My mood then totally went down the drain. MO's service was super horrific. No where close to Swissotel's. If you happen to read this and cant decide between MO and Swissotel, trust me. Go for SWISSOTEL. Hands down, way better service! Well done, Swissotel! I'll be back again soon!

Reviewed July 18, 2019

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Dear Liena, Thank you for staying with us at Swissôtel The Stamford! We are heartened to read that you were exceedingly well-looked after by our team and had a memorable stay in your luxuriously elegant Stamford Crest Suite! We are deeply appreciative for your kind compliments which makes what we all do daily that much more meaningful! We thank you again for your patronage and look forward to hosting you most comfortably again in the near future! Warm regards, Jacqueline Poey Hotel Manager

Responded July 24, 2019
Swissotel The Stamford (SG Clean Certified)
10.0
Exceptional
Renee from Singapore
Solo traveler
Stayed 1 night in August 2019

Fantastic View of Fireworks & Bayview”

Book a Premier Harbour Room for staycay for the first time to enjoy National Day fireworks. Premier room starts 12th storey to 38th storey. I was lucky to be given a 36th storey room! Fireworks and helicopter with Singapore flag just right in front of us! Was contemplating whether to pay so much for one nite. But its worth every cent! Czayenn the staff who helped me check in prior to 3pm check in time was extremely helpful. At first i thought aircon not strong enough but its due to balcony door opened. Technician came to wash filter immed. Juz a bit shocked that they provided a Taiyo fan. Overall, thankful that i chose this hotel. Tried many hotels in this area for NDP fireworks but none as awesome as Swissotel.

Reviewed August 06, 2019

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Dear Renee, We are delighted to read that you were all well-looked after by our team and had a memorable stay experience, enjoying the spectacular views of the National Day fireworks from the comfort of your room! We look forward to hosting you all most comfortably again in the not too distant future! Warm regards, Jacqueline Poey Hotel Manager

Responded August 16, 2019
Swissotel The Stamford (SG Clean Certified)
10.0
Exceptional
Susan from Thailand
Couple
Executive King
Stayed 4 nights in February 2020

getaway”

Room and view was awesome! The bed was comfortable with lots of pillows which is a plus! Staff was amazing! Price-point expensive but its Singapore. The only negative was the light situation, in the room, the light controls were inflexible as in, I could not read at night and my husband sleep because we could not turn off his side. But we loved our little trip and the hotel was perfect for our first time in Singapore.

Reviewed February 28, 2020

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10.0
Exceptional
Stella from Indonesia
Family with teens
Premier Room Double
Stayed 3 nights in June 2022

Favorite Hotel in Singapore”

I stay in this hotel since I was a kid. It's still our (me & my family) favorite hotel to stay in Singapore. Easy to check in and check out. Room was big and clean. Located in good area. Good service as always. Also love the fact that they renovated the rooms, that's why we feel comfortable to stay here for years.

Reviewed June 14, 2022

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10.0
Exceptional
Tai from Singapore
Solo traveler
Crest Suite King
Stayed 1 night in April 2019

Great Value. Relaxing stay at 66th floor crest suite”

Pro: Spacious, high ceiling, quiet, newly renovated room with clean modern design. Great in room furniture, bedding, toiletries and lighting. View from room balcony stretches out to Bukit Timah and beyond. Quiet, relaxing breakfast at club lounge included. A great choice for staycation. Con: difficult to control shower water temperature.

Reviewed April 27, 2019

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Thank you for staying with us at Swissôtel The Stamford! We are delighted to read that you appreciated the modern functionality and luxurious elegance of your newly refreshed Stamford Crest Suite with its spectacular view for a memorable staycation with us! It also greatly heartens us to know that you enjoyed a relaxing breakfast at the exclusive Executive Lounge! We have taken note of your feedback on the shower temperature control and our responsible team will review for improvement. We look forward to your next visit in the not too distant future! Warm regards, Jacqueline Poey Hotel Manager

Responded May 02, 2019
Swissotel The Stamford (SG Clean Certified)
10.0
Exceptional
LESLIE from Singapore
Family with young children
Premier Harbour View Double
Stayed 5 nights in June 2022

Exceptional”

excellent location above MRT and next to several bus stops. also also supermarket, pharmacy and restaurants in basement of the shopping mall adjacent to hotel. bed was too comfy as we slept in late every morning - best bed during the 6 weeks of holiday. buffet good but too large selection so overate on the one time we tried. Kids enjoyed the swimming pool

Reviewed June 25, 2022

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10.0
Exceptional
ATTAPAT from Thailand
Family with teens
Premier Harbour View Double
Stayed 3 nights in May 2022

Exceptional”

This is prime location right above City Hall MRT Interchange station & adjacent to Raffles City Shopping Mall. Within walking distance to Esplanade & Merlion Park. Despite long establishments, the hotel is well-furbished with cleanliness & good facilities & amenities. Varieties for breakfast choice. Needless to describe more as high service level is self-explanatory under Accors Brand Group.

Reviewed May 10, 2022

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10.0
Exceptional
Chiat from Singapore
Couple
Signature King Suite
Stayed 1 night in August 2019

Exceptional”

Everything is excellent except checking in and out. Although your staff explained why we can check in ourselves (preassigned room), we found the system not friendly as the automation is meant to expedite the process. Instead, it delayed the process as many other customers can't check in neither. Another thing was, we were told the pw is room number plus my surname. But we couldn't log-in. Only yo find out that the pw is our room number plus my FULL name. This needs to be clear before your staff advised us.

Reviewed September 03, 2019

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10.0
Exceptional
Kar from Malaysia
Family with young children
Premier Room Double
Stayed 2 nights in May 2022

Clean and convenient ”

Room is spacious!! Sofa, bed, bed sheet, quilt, toilet, bath tub, towers are all clean. Bed and pillow is so comfortable. Location is superb as city hall mrt is js downstairs! And raffles City shopping mall is js beside. Nice view!

Reviewed May 24, 2022

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10.0
Exceptional
Abel from Singapore
Couple
Premier Room King Plus
Stayed 3 nights in May 2022

Great service!!”

Attentive staff and great service! The swissotel staff team, from check in, room service all the way to check out was very attentive to our needs. Overall was very pleased with the clean rooms and great service.

Reviewed May 15, 2022

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10.0
Exceptional
Chang from Singapore
Couple
Stayed 1 night in September 2019

Value for money and all time favourite”

Second stay of the year, within 2 months! We had a lower level this time round, but the staff was good enough to throw us free breakfast! Breakfast has wide variety and it tastes so gooooood! Room is clean and staff are friendly! Highly recommended!

Reviewed September 09, 2019

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10.0
Exceptional
Ibrahim
Couple
Stayed 1 night in July 2019

Best View of Singapore ”

I stayed at the 61st Floor at Swissotel. It gave the best view of Singapore. An amazing stay. Hamid from the reception was absolutely amazing. So helpful. Food was amazing. In-room breakfast is the best breakfast I’ve ever had in my life. Thank you Swissotel The Stanford.

Reviewed July 15, 2019

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Thank you for staying with us at Swissôtel The Stamford! We are thrilled to have exceeded your expectations in looking after you for a most memorable stay experience! We look forward to hosting you exceptionally again in the near future! Warm regards, Jacqueline Poey Hotel Manager

Responded July 17, 2019
Swissotel The Stamford (SG Clean Certified)
10.0
Exceptional
Kristin from Singapore
Family with young children
Stayed 1 night in December 2019

Service Recovery thumbs up! ”

I booked a Premier double room for a family of 4. Toilet flush wasn't working and the sound of the toilet flush refuse to go off. After investigating, I received a call from the Duty Manager and was updated that flush was faulty and they are unable to fix it. A room replacement was offered, the Duty Manager was sincerely apologetic and offered to help with the luggage transfer to the new room. Indeed good service recovery :)

Reviewed December 30, 2019

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10.0
Exceptional
Vincent from Indonesia
Family with young children
Stayed 1 night in September 2019

Best customer service in Singapore”

I have to give credit to Assistant Manager Renan Nool for assisting my wife to Raffles Clinic as our daughter have a very high fever. This guy is very kind to help us proceed with refund as well for the unused night stay. I hope to meet you when I visit SG and Stay at Swissotel again next time. Thank you!!

Reviewed September 18, 2019

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10.0
Exceptional
Raihan from Indonesia
Family with young children
Premier Room King Plus
Stayed 2 nights in March 2020

5 star hotel with a 5 star treatment”

Impromptu staycation and we decided to stay here based on visitors review. The room is so big, facing MBS and nice view. Breakfast also so great and variety. Near to all facilities and shopping mall. Their swimming pool also good for children. We plan to come again if got more discount. 😁

Reviewed March 16, 2020

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10.0
Exceptional
saliha from Singapore
Family with young children
Stayed 1 night in October 2019

Exceptional”

We decided to celebrate our anniversary and our child’s 2nd birthday at Swissotel and we have zero regrets. From check in till check out was a smooth transaction. Ronald, one of the staff attended to us and was attentive to our request I wrote online. Thank you for the great stay. We definitely hope to come back again and celebrate our special occasion here.

Reviewed October 06, 2019

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