Excellent 8.3
Based on 6000 reviews

Recent customer comments

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Excellent



based on 6000 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 7.8
  • Food and dining 7.7
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HAN from Singapore
Couple
Grand Room
Stayed 1 night in November 2013
Disappointed
centrally located, near town area & near MRT
The hotel room was kind of disappointed, don't really look the same as the picture. It look quite old, balcony look dirty too.
Reviewed March 13, 2014

xiaotian from United States
Family with young children
Classic
Stayed 6 nights in March 2014
Nice, comfortable., friendly. Good services
The swimming pool so good for baby.
feeling relaxing , the services are good and fast.
Reviewed March 12, 2014

ismail from Singapore
Business traveler
Harbour View
Stayed 1 night in September 2013
a vey good oneand enjoyable
a vey good oneand enjoyable
Reviewed March 12, 2014

Wuttichai from Thailand
Business traveler
Classic
Stayed 2 nights in October 2013
Great location
location, convenience, shopping
Great hotel, good location, near MRT, good choice to stay in Singapore
Reviewed March 11, 2014

Munish from India
Couple
Classic
Stayed 2 nights in March 2014
The swissotel is really Awesome .
Room Great , nice staff,
The stay there is Super , Really love it . want to go again :)
Reviewed March 11, 2014

JULIANA from Indonesia
Business traveler
Classic
Stayed 4 nights in October 2013
superb great
food location service
Great i really love to stay in this hotel. The guest services are marvelous. The food is also magnificent
Reviewed March 10, 2014

myson from Philippines
Family with young children
Classic
Stayed 2 nights in February 2014
Location
Location, shopping mall annex and excellent food court
We love the concept of having shopping mall connected to the hotel. The food court on the 3rd floor and down the basement were excellent. Worth your money. No need to avail the expensive breakfast buffet offered by the hotel. Check in and checking out is quite a waiting. Not good.
Reviewed March 10, 2014

Thomas from Australia
Business traveler
Classic
Stayed 2 nights in March 2014
Very comfotable
location, price, room
Very satisfactory, particularly the convenient location for my business meetings.
Reviewed March 09, 2014

Hiroki from Japan
Business traveler
Classic
Stayed 2 nights in March 2014
Perfect acesst to MRT station
1 minute access from MRT City hall station, clean room and good views and kind staff support
I think that this hotel has well-balanced among a very good location to the center of the city, a clean room with nice view and hotel rate for business person.
Reviewed March 08, 2014

Nicholas from United States
Couple
Classic
Stayed 2 nights in March 2014
It's 2014... Why are they charging for Internet?
Location, pool, nightlife
Internet, including in-room wired, per day. It's completely ridiculous to charge that much these days. Free wifi is hard to find in Singapore so I found this very frustrating. Because I lived in Singapore for three years in the same neighborhood as the hotel, I didn't really need to rely in the internet for anything. But still, on principle, Swissotel is robbing people. Also the mini-bar prices are completely ridiculous. For example $12 for a Tiger beer, versus $4 at the holiday inn down the road. The Swissotel rooms are pretty bare and boring. The bed is pretty good. The rooms are also noisy... You can hear construction noise and the tv from other rooms.
Reviewed March 08, 2014


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