Excellent 8.3
Based on 5991 reviews

Verified traveler reviews

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based on 5991 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 7.8
  • Food and dining 7.7
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Yong from Singapore
Business traveler
Harbour View
Stayed 2 nights in December 2015
One of the Best Hotels in Hway Kwang
This hotel has been the benchmark of our hotel stays in Bangkok. We highly recommend it to all our business associates and travelling counterparts. Good job!
Reviewed May 09, 2016

Peiyun from Singapore
Grand Room
Stayed one night in December 2015
very good location
this is a very good location at city hall mrt station. however, it is a pretty old hotel and we found there are stains on the bedsheets and toilets are not really clean either. but the location and price and the view is awesome.
Reviewed May 08, 2016

Lukman from Indonesia
Family with young children
Crest Suite
Stayed 2 nights in May 2016
excellent staff
Reviewed May 08, 2016

Kanya from Thailand
Family with young children
Classic Double or Twin Room
Stayed 2 nights in May 2016
Good location
Clean hotel, nice view and perfect location
Reviewed May 07, 2016

Jia from Singapore
Stayed one night in April 2016
Good !
Everything is good , clean and tidy
Reviewed May 05, 2016

Vincent from Singapore
Family with older children
Harbour View
Stayed 2 nights in April 2016
Disappointing experience
Although the front desk staff are great...but for a 5-star hotel of international acclaim, I am disappointed at the level of basic facilities at this hotel. The WiFi was down for half a day on 30 May 2016. Insufficient signages to the gym, which was actually in the adjourning Fairmont Hotel. The interior of the room is dingy needs a thorough revamp. Lifts are slow in arriving. Lift loby on guest rooms are very basic and lack deco befitting a 5-star hotel
Reviewed May 03, 2016

Jen from Malaysia
Stayed one night in April 2016
Facilities need to be upgraded
Lifts come in slow. Dim lighting are common in the hotel. Good access to shopping areas.
Reviewed May 02, 2016

Andy from United Kingdom
Solo traveler
Swiss Advantage Room
Stayed 4 nights in April 2016
Decent option good location
Decent room size, good location, food a little pricey
Reviewed May 02, 2016

JOERG from United States
Crest Suite
Stayed 2 nights in April 2016
Excellent but some upgrades needed
Excellent location. Our suite was spacious, well appointed and had spectacular views. The toilet should be upgraded and the louvered doors to the bathroom and toilet are impractical. The staff was utmost professional and helpful. In particular the concierge staff in the executive level was impressive. A well run facility that guaranties a comfortable stay.
Reviewed May 02, 2016

Amante from Thailand
Solo traveler
Stayed 2 nights in April 2016
Pleasant stay
Good value for money
Reviewed May 02, 2016


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