Excellent 8.3
Based on 5989 reviews

Verified traveler reviews

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based on 5989 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 7.7
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Ho from Macau
Family with older children
Harbour View
Stayed 2 nights in October 2015
nice hotel
room was big and clean, nice location, nice view
Reviewed February 24, 2016

MICHAEL from United Kingdom
Stayed 2 nights in February 2016
Singapore trip February 2016
location location location
The lifts were hopeless with many people waiting every time. The rooms, bathrooms and the lift common areas were tired and looked worn out
Reviewed February 24, 2016

Yeo from Singapore
Swiss Advantage Room
Stayed one night in February 2016
Average 4 star hotel
Just an average 4 star hotel, its standard drops over the years. No complementary parking for hotel guest, must pay $30 for valet parking
Reviewed February 23, 2016

cho from Myanmar
Business traveler
Stayed one night in February 2016
Bathroom Equipment
Bathroom dosent have any pipe to shower just the fixed taps and all the taps are so old.
Reviewed February 22, 2016

Ruri from Indonesia
Family with older children
Stayed 2 nights in February 2016
Nice Hotel
hotel location was strategic, close to public facilities, the room was big and comfortable with a nice view
Reviewed February 22, 2016

Stephen from Australia
Business traveler
Grand Room
Stayed 2 nights in November 2015
Ageing well.
Location, rooms, Facilities
Always enjoy coming here. If the rates are good its my first choice. Been around for a while but hard to beat for location and style. Great rooms. only downside is slow lifts.
Reviewed February 21, 2016

hong from Indonesia
Stayed one night in January 2016
Location,clean,staff perform
Very good
Reviewed February 19, 2016

Ian from Australia
Swiss Advantage Room
Stayed 7 nights in February 2016
Used to be a luxery hotel
Hotel in great location close met station and shopping. Room was spatious but showing its age and need of an update, bed and pillows were too hard. Door to the balcony would not seal properly and the wind would whistle through the gaps. There was also only hanging space for cloths and no drawers fine for a night or 2 but no fun living out of your case lol the time.
Reviewed February 18, 2016

tew from Malaysia
Family with young children
Stayed 2 nights in February 2016
parking problem n to hv check out counter, tq
During that 2 days stayed is packed, but car que to parking, and also hv to pay more to parking, mostly hotel come with complimentary parking ticket, and for check out, to hv check out counter, to speed up for those who check out.
Reviewed February 17, 2016

Fajar from Indonesia
Stayed 2 nights in February 2016
Good value for money
(++) location, big room, literally above MRT station and shopping mall, nearby plenty of restaurants (--) very few sofas available in the lobby - had to stand while waiting, no free wifi, no early check-in (not what you expect from a 5 star), no bidet shower (this is Asia)
Reviewed February 17, 2016


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