Excellent 8.3
Based on 5998 reviews

Recent customer comments

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based on 5998 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 7.8
  • Food and dining 7.7
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Ricarte-Bravo from Philippines
Swiss Advantage Room
Stayed 4 nights in August 2015
It is accessible to subway going to many destina
1. Accessibility 2. Comfort 3. Clean
I have an excellent stay .
Reviewed August 24, 2015

Andrew from Singapore
Business travelers
Harbour View
Stayed 2 nights in March 2015
Old and Smelly
The hotel has seen better times.... the room is old, toilet is smelly and overall i think it would fail a health inspection.... STAY AWAY...!!!
Reviewed August 22, 2015

Suharoyo from Indonesia
Business travelers
Stayed one night in October 2014
A business place with lots of pleasure options
At shopping mall, near MRT, nice city view
Reviewed August 19, 2015

Ignatius from Indonesia
Families with young children
Swiss Advantage Room
Stayed 4 nights in August 2015
Best location with good service
Location is best in town with convenient to transportations, shops and restaurants. Service is in par with five star as claimed. Value of money is good in general considering all the hotel offered
Good experience, good service, friendly staff and conveniently located. Can get everything you need right there
Reviewed August 18, 2015

wang from Taiwan
Families with young children
Swiss Advantage Room
Stayed one night in April 2015
Great hotel
very close to subway / clean as usual / nice food
This is my second time to stay and it is great like before
Reviewed August 18, 2015

Wai from Australia
Solo travelers
Harbour View
Stayed 4 nights in August 2015
Nice,clean and comfortable
location,good friendly services,cleaniless
Enjoyed my stay at this hotel very much.
Reviewed August 16, 2015

Lim from Singapore
Stayed one night in May 2015
One of the best
Convenient, Nice View, High Floors
The room was nice. Spacious as well. Truly up to the Swissotel standard. Downside is that they do not have their own carpark.
Reviewed August 16, 2015

jeanie from Singapore
Stayed one night in April 2015
good scenery, great location and good services
was a good staycation
Reviewed August 16, 2015

Lorene from Singapore
Grand Room
Stayed one night in August 2015
Bathroom fixtures like tub needs replacing -worn
View of Padang was great
Sad that they offer complimentary parking to dinner banquet guests but not to room guests
Reviewed August 14, 2015

Lavina from Indonesia
Families with older children
Swiss Executive
Stayed one night in August 2015
Satisfying and excellent club service
The executive club was fantastic,the staff all round very helpful,friendly and prompt in service,location and facilities excellent
I really enjoyed my stay tremendously.I found the room comfortable and the executive club staff service was fabulous and prompt to the needs of the hotel guests.
Reviewed August 14, 2015


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