Swissotel Zurich Hotel
Swissotel Zurich Hotel
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10.0
Exceptional

"Staff are smiling, Clean room and near the station."

JUNSUDA

|

April 21, 2017

Premier Room - 1 King - Guestroom Swissotel Zurich Hotel
Premier Room - 1 King - Guestroom
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Lobby Swissotel Zurich Hotel
Lobby
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Interior view Swissotel Zurich Hotel
Interior view
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Ballroom Swissotel Zurich Hotel
Ballroom
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See map Swissotel Zurich Hotel
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Excellent
Location
8.5
See all 6 photos Swissotel Zurich Hotel
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What guests are saying:
It was great
Nashif from Israel
Couple
Good location and very close to Train station and very helpful staff to help us to explore Zurich.
Thanakorn from Thailand
Couple
Staff are smiling, Clean room and near the station.
JUNSUDA from Thailand
Couple
Comfortable and cozy rooms. Supermarket within walking distance and train station across street is a big plus. Zurich main shopping area is only 15mins away by tram. There's a small playpark and weekend market for little ones just next to hotel.
HEUY from Malaysia
Family with young children
Got upgraded to a suite, very nice staff Parking available , room very clean
Gerhard from Australia
Couple
The hotel is really beautiful.Interior is excellent. The stuffs are very friendly and cooperative.
Mahmudur from Bangladesh
Family with young children
Great location. Easy access to public transport. Just 2 stops away from Zurich HB and airport. Clean rooms!
Prachi from United Kingdom
Family with young children
Swissotel provided a comfy spot to rest up. The swimming pool was an added bonus. Clean, friendly staff, Swiss efficiency
Mark from Australia
Family with teens
Newly renovated

Swissotel Zurich Hotel

Excellent location
- 2.92 kilometers from city center
- What's nearby?
Excellent
From 437 reviewsSee what guests said
8.3
/
10
Excellent cleanliness
8.7
Recommended by 94% of guests
Value for money8.0
Distance to city center6 km.Km
Location rating8.5
Nearest airportZurich Airport (ZRH) - Switzerland
Distance to airport6.2 km
  • 130 meters to public transportation

  • Hot tub

  • Currency exchange

  • Sauna

Room choices
8.4
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Premier Room - 1 King
Premier Room - 1 King
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
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Queen Bed Classic
Queen Bed Classic
...
  • Room size: 24 m²/258 ft²
  • City view
  • 3 single beds
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Swiss Business Advantage Room
Swiss Business Advantage Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 3 single beds
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Executive Suite
Executive Suite
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
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Double Single Use Standard
Double Single Use Standard
...
  • Room size: 22 m²/237 ft²
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Pinnacle Double or Twin Room
Pinnacle Double or Twin Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
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Double Standard
Double Standard
...
  • Room size: 22 m²/237 ft²
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Vitality Suite/ King bed
Vitality Suite/ King bed
...
  • Non-smoking
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Classic Room/ Twin, Queen or King
Classic Room/ Twin, Queen or King
...
  • Non-smoking
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Pinnacle  Room
Pinnacle Room
...
  • Non-smoking
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Have a question for Swissotel Zurich Hotel?

What people love about the property

  • 10.0
    Exceptional

    "Clean, friendly staff, Swiss efficiency"

    Mark

    |

    July 6, 2017

  • 7.6
    Very good

    "Comfortable and clean Rooms."

    Manickam

    |

    September 14, 2016

  • 9.2
    Exceptional

    "The receptionist was very friendly and helpful."

    HEUY S.

    |

    October 15, 2017

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More about Swissotel Zurich Hotel

More about Swissotel Zurich Hotel

9.2
Exceptional

"Comfortable and cozy rooms."

HEUY S.

|

October 15, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"Overall, it’s a good experience staying in this hotel"

Weiting

|

April 10, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (437)Booking.com Reviews (2086)
8.3
/
10
Cleanliness8.7
Facilities8.3
Location8.5
Room comfort and quality8.4
Service8.5
Value for money8.0
Provided by verified guests of Agoda
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All guests (437)
All room types
Showing 328 verified guest comments
12345
9.2
Exceptional
Devaki from Singapore
Family with teens
Premier Room - 1 King
Stayed 2 nights in November 2018
Location, Great Service and Cleanliness”
Firstly, location! This hotel is 1 stop away from the airport (by train) and very close to the city centre by tram/train. I would also like to compliment hotel staff Sri for his excellent service and recommendations to us. There were also other staff members (unfortunately we didnt get all their names) who were equally hospitable and helpful. Overall a great stay! Highly recommend!! :)
Reviewed December 03, 2018
8.0
Excellent
Cha from Malaysia
Couple
Premier Room - 1 King
Stayed 1 night in September 2018
Great location ”
Great location which is just opposite the train station. Receptionist was very helpful and understanding to us, will visit again when we are in Zurich! Compare to other hotels in suburb areas or even near Zurich HB station, Swissotel is still the best and safest bet.
Reviewed September 24, 2018
Wonderful to read that you enjoyed your stay with us. Looking forward to welcome you back and wish you all the best in the meantime. Kind regards, Guest Relations Manager
Responded November 09, 2018
Swissotel Zurich Hotel
9.2
Exceptional
Oiling from Hong Kong
Family with young children
Queen Bed Classic
Stayed 3 nights in August 2018
Great stay, great pool ”
I stayed at Swissotel with my young children for 3 days in early August. The hotel is great! It is only 5 mins by train from the airport and 5 mins from the Zurich main station. A supermarket Migro and a Mc Donald are right across. There are a few good Asian restaurants on TripAdvisor within walking distance too. The reception staff at the hotel is very friendly. They are chatty but not too chatty, and efficient too. The staff at the swimming pool/gym though, should learn from them. We went to the pool three days in a row. One older lady kept a straight face, staring at me, as if I owed her money. The younger one needed to smile more too. The swimming pool has a view that is to die for, 270 degree panoramic view of Zurich. There is a Jacuzzi too. The pool is of a decent size that allows you to stretch a little. My children enjoyed it a lot. One thing though, you can see through the bathroom from the outside. If you are not sharing a room with your intimate ones.
Reviewed August 09, 2018
Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager
Responded November 09, 2018
Swissotel Zurich Hotel
8.4
Excellent
Alan from Australia
Couple
Premier Room - 1 King
Stayed 3 nights in July 2018
Short stopover in Zurich”
Hotel is in a very convenient location. It is close to transport, and shopping. The staff were friendly and helpful. The swimming pool was a good facility. Rooms were neat and tidy but not overly large for the price but of an average size.
Reviewed July 09, 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Manager
Responded November 09, 2018
Swissotel Zurich Hotel
8.4
Excellent
Janice from Hong Kong
Couple
Queen Bed Classic
Stayed 1 night in June 2018
Excellent location ”
The location of the hotel was just one station away from the airport and one station away from the central station. It was right opposite to the railway station so it was very easy to find. We’ve stayed in both premium room and classic room, the only different was premium had bath tube and classic only had shower. Staff was friendly. We love the swimming pool at the rooftop, it was very relaxing.
Reviewed July 05, 2018
Dear Guest, We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Best regards, Guest Relations Manager
Responded November 09, 2018
Swissotel Zurich Hotel
8.0
Excellent
HOANG from Vietnam
Couple
Queen Bed Classic
Stayed 1 night in November 2018
Convenient hotel in Zurich”
Comfortable and big room, nice breakfast with friendly hotel staff Excellent location for food, for shopping and very close train station to explore around Zurich by train
Reviewed November 26, 2018
8.0
Excellent
Eddy from United Kingdom
Business traveler
Queen Bed Classic
Stayed 1 night in October 2018
convenient hotel in Zurich”
nothing fantastic but good location and the type of service we expect of a business traveler hotel - not where I would choose to spend an extended stay but fine for a couple of days on business
Reviewed November 16, 2018
10.0
Exceptional
Weiting from Taiwan
Solo traveler
Swiss Business Advantage Room
Stayed 3 nights in March 2018
Great Location and service”
You can overview Zurich city on the top of the swimming pool. Enjoy the multiple choice breakfast in the restaurant (but the entrance is just a little bit not so easy to find when you get out the lift in the morning) You can take the train just right next to the hotel to city center. Overall, it’s a good experience staying in this hotel
Reviewed April 10, 2018
8.0
Excellent
Annie from Singapore
Family with teens
Queen Bed Classic
Stayed 2 nights in December 2017
location”
Zurich Oerlikon station is just across the road, tram 11 stop in front of hotel 15mins to city. Starbucks at hotel ground flr Coops is next to the hotel take train just 1 station to airport approx 5km
Reviewed December 25, 2017
Thank you very much for your Review Annie! We are looking Forward to seeing you back one day. Best Regards from Zurich Kim Hauser Guest Relations Manager
Responded December 27, 2017
Swissotel Zurich Hotel
9.6
Exceptional
Lee from Singapore
Group
Queen Bed Classic
Stayed 1 night in August 2018
Awesome stay”
The location is excellent beside the train station, opposite the mall and multiple grocery centers around. Breakfast was the best i had amongst my stay in swizerland in other districts. Customer service is excellent and friendly. Desk service was excellent too! Room was comfortable clean and nice
Reviewed August 31, 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Manager
Responded November 09, 2018
Swissotel Zurich Hotel
9.6
Exceptional
Eric from Australia
Solo traveler
Stayed 3 nights in July 2018
Three Nights in Zurich”
Would reccommend this Accor hotel in Zurich Train station and tram stop across the road. Train was a one stop service to Zurich Central Station 10 minutes and on the direct line from Zurich Airport 10 minutes. Tram took about 30 minutes to the Zurich Central Station Tram also went to the airport Retail and dining options all around the hotel. Room was modern and well equipped. Received a room upgrade courtesy of the Accor Club card. Definitely stay again if ever returning to Zurich.
Reviewed August 01, 2018
Dear Guest, Thank you very much for sharing your positive thoughts regarding your recent stay with us. It is always a great pleasure to receive such a fantastic review and I will share your nice compliments to my colleagues. All the best and see you back soon. Kind regards, Guest Relations Manager
Responded November 09, 2018
Swissotel Zurich Hotel
8.4
Excellent
Salud from Australia
Couple
Queen Bed Classic
Stayed 6 nights in July 2018
Good location ”
The staff were very helpful and friendly. The rooms are clean and modern. The location is superb. The train station is just across the street. Lots of shops such as HM and C and A, and restaurants and parks.
Reviewed July 30, 2018
Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best wishes, Guest Relations Manager
Responded November 09, 2018
Swissotel Zurich Hotel
8.0
Excellent
Ser from Malaysia
Group
Queen Bed Classic
Stayed 1 night in October 2018
If you only care for location”
Directly opposite Oerlikon train station, Coop & Starbucks downstairs, the down side is the hotel is old, not really worth it for the price
Reviewed November 04, 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Guest Relations Manager
Responded November 09, 2018
Swissotel Zurich Hotel
10.0
Exceptional
Cha from Malaysia
Couple
Premier Room - 1 King
Stayed 2 nights in September 2018
Great Location, hotel with international standard compare to Suburb hotels in Swiss”
Good hotel for international travellers
Reviewed September 24, 2018
Thank you very much for our kind feedback! Best regards from our beautiful city, Guest Relations Manager
Responded November 09, 2018
Swissotel Zurich Hotel
9.2
Exceptional
Neal from United Kingdom
Solo traveler
Queen Bed Classic
Stayed 3 nights in September 2018
Best breakfast, exceptionally clean and great attention to detail.”
Light switches in the right place, temperature control that allowed for extra warmth, usb plugs by the bed, fast lifts, friendly staff - a very good experience.
Reviewed September 19, 2018
Dear Guest Amazing to receive such a positive and great feedback! I shared your nice words with all of my colleagues and we really appreciate it! See you back soon, Guest Relations Manager
Responded November 09, 2018
Swissotel Zurich Hotel
9.2
Exceptional
HEUY from Malaysia
Family with young children
Swiss Business Advantage Room
Stayed 1 night in September 2017
A good class hotel, service with a smile ”
Comfortable and cozy rooms. Supermarket within walking distance and train station across street is a big plus. Zurich main shopping area is only 15mins away by tram. There's a small playpark and weekend market for little ones just next to hotel.
Reviewed October 15, 2017
Dear HUEY Thank you so much for staying with us and for this Review! It is always great to see when we have done well. See you back soon and best regards Kim Hauser Guest Relations Manager
Responded December 27, 2017
Swissotel Zurich Hotel
9.6
Exceptional
Visal from Cambodia
Family with young children
Queen Bed Classic
Stayed 1 night in September 2017
Very good value”
We can't believe our luck getting a promotional deal at Swissotel Zurich at around half of what we thought would cost us. Everything was good except that they might need to increase the front office staff to deal with the number od guests. Location wise, though it is not very central but it is right in front of Oerlikon station where Zurich HB and Zurich Airport are both just one stop away (5-6 minutes). Of course, if you want to enjoy the city view, you can also take tram to city center. We also lien the fact that there are many restaurants nearby including a Chinese restroom just across the street and a good steak house within a few minutes walk. Overall, we had a good stay and highly recommend it.
Reviewed September 25, 2017
Dear Visal Thank you very much for your so detailed Review! I am happy that you could book us on a promotional rate and that you liked your stay that much! We are looking Forward to seeing you back one day. All the very best in the meantime & Kind regards Kim Hauser Guest Relations Manager
Responded December 27, 2017
Swissotel Zurich Hotel
8.8
Excellent
Yaqoob from Oman
Couple
Queen Bed Classic
Stayed 2 nights in September 2017
Holiday couples..”
Swissotel is very good, it is in the middle of Zurich with shops, malls, trams, train station which makes life easy to move. Hotel staff are very helpful, charming & happiness to their faces, I was feeling like I'm one of their family to stay in this hotel, cause they are ready to help for any requirements. To be honest, I was happy to stay in Swissotel and I'm gonna stay there again and again whenever I'm visiting Zurich...Excellent Swissotel team, please keep up friendly environment all the time...
Reviewed September 13, 2017
Dear Yaqoob What an amzing Review! Thank you so much! We are all looking Forward to seeing you back one day and wish you all the very best in the meantime. Kind Regards Kim Hauser Guest Relations Manager
Responded December 27, 2017
Swissotel Zurich Hotel
9.6
Exceptional
Tze from Malaysia
Family with teens
Queen Bed Classic
Stayed 2 nights in August 2017
Good staff with decent breakfast”
The staff at the reception was very helpful to have arrange for the missing third bed and also the confirm with agoda on my extra night. The spread at the hotel breakfast was much more compared to the hotels that I have stayed throughout Switzerland for my two weeks holiday. Location is superb with walking distance to a tram and train station. Would definitely recommend this hotel.
Reviewed August 05, 2017
Thank you very much Tze!
Responded December 27, 2017
Swissotel Zurich Hotel
8.0
Excellent
Mohamad from Malaysia
Family with teens
Queen Bed Classic
Stayed 1 night in May 2017
Great place to stay”
The hotel is beautiful. Located in a really convenient place. There is a shopping mall just beside the hotel. The train station is just in front of the hotel. The hotel staff was really kind, the room was clean and beautiful. Overall, recommended place to stay if you are in Zurich
Reviewed June 08, 2017
Thank you very much Mohamad! See you back soon Kim Hauser Guest Relations Manager
Responded December 27, 2017
Swissotel Zurich Hotel
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  • Excellent location
  • Swiss National Museum
  • Zurich Oerlikon Train Station is within 0.13 km