Up to 30% off with Agoda Insider Deals!

About this property


Ideally located in Hanoi’s famous Old Quarter, Symphony Hotel offers a boutique accommodation with a touch of elegance. Welcoming and inviting, the atmosphere of the property is created by the thoughtful design and selective pieces from lavish furnishings, oil paintings to the black and photographs of the older days Hanoi. Observe the bustling ancient streets in the comfort of your guestroom where all the amenities are there to ensure you a pleasant stay. All rooms are decorated in different styles to complement its historic settings and suit your mood. For a cozy accommodation and reliable service, Symphony Hotel will satisfy your needs.
Show more Show less


Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Postal service
  • Smoking area

For the kids

  • Family room


  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • French
  • Vietnamese
Show more Show less


Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Airport Transfer Fee: 20 USD
Check-In From: 08:00AM
Check-Out Until: 12:00PM
Distance from City Center: 0.5 km
Distance to Airport: 40 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 10
Reception Open Until: 12:00AM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2010
Year Hotel Last Renovated: 2015
Show more Show less

Recent customer comments

Filter by traveler type

based on 154 reviews
  • Cleanliness 8.5
  • Facilities 8.2
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 9.0
  • Value for money 9.0
  • Food/Dining 7.0
Sort by

Anh from Vietnam
Stayed 2 nights in September 2016
Worth staying
Staffs are friendly and helpful. Facilities ok.
Reviewed September 15, 2016

KA from Hong Kong
Stayed 1 night in September 2016
Not bad
big delay for my flight.Reach hotel around 6am,just stay few hours.
Reviewed September 07, 2016

Joseph from Canada
Stayed 2 nights in July 2016
The Staff Made Our Trip to Hanoi Perfect
The hotel is in a great location in Old Quarter, Hanoi with lots of authentic restaurants and shops nearby. The rooms are clean and very nice for the price. The manager of the hotel helped us book our trip to Halong Bay. We picked the one we wanted and he set up everything including the transport to and from Halong. He was there to send us off and made sure everything was booked correctly. The hotel also stored our bags until we got back and we just took a few things in a smaller bag on the cruise. The cruise was amazing (I recommend the 3 day, 2 night cruise). When we got back from the cruise we had some time to kill before our train so the hotel even gave us a room to use to shower. I would 100% recommend this hotel to anyone and would return to this hotel again.
Reviewed July 24, 2016

Leong from Malaysia
Stayed 2 nights in July 2016
Nice place to stay.
The room was decorated warmly with nice counter service. We book the room via agoda, but there was some miscommunication where the airport ttansfer was not well planned..So, it's better to contact with the hotel directly.
Reviewed July 20, 2016

chau from Vietnam
Stayed 1 night in July 2016
An excellent choice at Hanoi
The staff at Symphony is very kind. We have been upgraded to a premium room with 2 big beds and a balcony. At the fith floor, it was a little bit warm, specially in the bathroom. Otherwise, the rest was perfect.
Reviewed July 08, 2016

san from Malaysia
Stayed 4 nights in July 2016
Good, friendly and helpful hotel staffs !!!!!
Enjoy life in Hanoi , they all friendly and helpful people !!!
Reviewed July 07, 2016

Galina from Netherlands
Stayed 3 nights in May 2016
A little heaven in Hanoi
This cozy place in the middle of Old Quarter in Hanoi is a true must-visit. Excellent breakfast and extremely helpful staff. We arrived too early for our check in and were able to sleep a couple of hours in a different room before checking in in our booked room. Personnel speak good English and is very friendly!
Reviewed May 16, 2016

Nakamura from United States
Families with young children
Stayed 1 night in April 2016
A bit overpriced for what you get
The room was fine, but the free breakfast was almost inedible. I have never had such awful eggs cooked for me before. The dining area is too small for all guests to use at once, as there are just three tables. Other places I stayed that were cheaper had much nicer food at breakfast.
Reviewed April 04, 2016

Alan from United Kingdom
Stayed 2 nights in March 2016
Nice little hotel with helpful staff
Good value for money hotel in a good location in the old quarter. Rooms slightly dated but clean and comfortable. Very help and pleasant staff. Buffet breakfast was good considering the size of the hotel.
Reviewed March 27, 2016

haklip from South Korea
Stayed 1 night in March 2016
Very good Staff, Location
Near by Hoan Kiem, and Staff is very Kind.
Reviewed March 09, 2016


Select loyalty program

Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.


Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.


Enter membership ID

Country of passport
Program Membership ID

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: