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Symphony Palms Beach Resort - Havelock Island

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Good6.5
Based on 34 reviews
Symphony Palms Beach Resort - Havelock Island
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7.9 Very good location
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7.9Location
  • Private beach

  • Room service [24-hour]

  • Bar

  • Airport transfer

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Room choices
Havelock Casa
...
  • Garden view
  • 24 m²
  • 1 queen bed
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Lagoon Suite Room
...
  • Beach view
  • 55.74 m²
  • 1 queen bed
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Havelock Cottage Room
...
  • Garden view
  • 55.74 m²
  • 1 queen bed
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Suite with Sea View
...
  • 23 m²
  • 1 super king bed
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Superior Chalet
...
  • 23 m²
  • 1 super king bed
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Chalet
...
  • 20 m²
  • 1 super king bed
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Eco Villa
...
  • Nature view
  • 24 m²
  • 1 double bed
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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (34)

4.6

Filter by guest type:
  • Cleanliness 6.9
  • Facilities 6.0
  • Location 7.9
  • Room comfort and quality 6.7
  • Service 5.9
  • Value for money 5.9
  • Food and dining 5.7
  • Cleanliness 7.0
  • Facilities 6.0
  • Location 7.9
  • Room comfort and quality 6.0
  • Service 5.4
  • Value for money 6.0
  • Food and dining 4.3
  • Cleanliness 6.0
  • Facilities 4.0
  • Location 8.0
  • Room comfort and quality 6.7
  • Service 4.5
  • Value for money 5.0
  • Food and dining 8.0
  • Cleanliness 6.8
  • Facilities 6.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 6.0
  • Value for money 5.2
  • Food and dining 6.0
Very good
  • Cleanliness 7.4
  • Facilities 5.3
  • Location 9.1
  • Room comfort and quality 7.5
  • Service 6.6
  • Value for money 6.6
  • Food and dining 6.0
  • Cleanliness 6.5
  • Facilities 7.0
  • Location 5.5
  • Service 7.5
  • Value for money 6.5
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Room type
  • Havelock Casa
  • Havelock Cottage Room
  • Lagoon Suite Room
  • Eco Villa

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8.8
Taro from India
Family with teens
Lagoon Suite Room
Stayed 1 night in August 2017
Cordial staff, beautiful private beach, comfortabl”
I was impressed with the professional way of caring customers with island hospitality. Such a wonderful holiday assured at Symphony Palms Beach Resort.
Reviewed August 18, 2017
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4.8
Shashi from India
Group
Havelock Casa
Stayed 2 nights in August 2017
A 3 star resort in the name of 4 star.”
The staff are courteous. But they are under trained to handle the guests. The lack of hospitality element is evident from the time you enter the resort.
Reviewed August 11, 2017
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4.8
Devesh from India
Couple
Lagoon Suite Room
Stayed 1 night in April 2016
Acceptable”
NO internet wifi as committed.
Reviewed April 21, 2017
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4.8
Siddharth from India
Couple
Eco Villa
Stayed 2 nights in March 2017
Adequate Stay”
First thing, Let me start off by saying that the pictures on this site of this property are really misleading. They have uploaded a picture of the high end room for all types of rooms. The resort is split in between by a main road. One side faces the beach and the other faces a garden. Property has a restaurant & a decent bar attached. The property has 4 different types of room: Eco Villa -This is the cheapest of the rooms and the smallest and has no AC. This is in the back of the property and faces a garden of some sort. The rooms are cramped and suffocating. Do not recommend this at any cost. The Other option is CASA rooms. These rooms are part of a condo type duplex structure and over look a decent garden which forms the centre area of the resort. This has an AC and is decent for a stay of a day or two. The third option is the cottage option - These are individual cottages that overlook the garden of the property. The fourth is the Lagoon Rooms - These rooms are on the beach side of the property, they do not directly open out to the beach, but the beach is just a couple of feet away. What you want is upto your preferences and budget, but I suggest staying away from the non AC rooms as Havelock can really get hot and humid. Staff Behaviour : This property is part of the Singtel Hotel group. We stayed in this group of hotels in both Niel and Havelock and I Can observe that the staff are really rude. They have no hospitality manners and I feel they are unfit to be in the hospitality business. Basic courtesy and manners escape the people at the reception and they are highly money minded. I hated talking to them. I did not feel welcomed as a guest staying there. It was like they were doing me a favour. Even though they let me upgrade my room from eco villa to casa for a sum, it was their fault in the beginning by not putting the room details clearly. Also If you are traveling to Havelock, please take a BSNL SIM card as there is no connectivity of Airtel
Reviewed April 06, 2017
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6.4
Zeljka from Germany
Couple
Eco Villa
Stayed 3 nights in February 2017
Lower your expectations ”
Terrible ratio of price/quality. Plus is location - near the market street and across the beach. Downsides: there is poor variety of breakfast (different doughs + indian sauces). No cheese, ham, boiled eggs... So better be prepared to eat Indian every morning. As a European, I desinfected my plate and cuttlery (no knifes) every time. The bar, althought the nicest on the island, has limited drinks variety (only whiskey) and no can/bottled soda. Everything is served warm, and you do want to avoid ice. We had rodents in the roof squeaking all night and geckos in the bathroom. WiFi did not work at all! No AC, no hot water (order a bucket 30min before). Beach is sceneric but smelly - discharge of sewage! Nobody speaks decent English. Offered tours are not well organised, not all costs are mentioned. We paid trekking 1k R p.p + 500 for transportation, and could be done way cheaper on our own. Ask locals for the starting point to Elephant beach throug the jungle and walk on your own for free
Reviewed February 12, 2017
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8.0
Chetan from India
Couple
Eco Villa
Stayed 2 nights in January 2017
Perfect venue for stay in Havelock!”
Experienced a great stay with delicious food and cooperative staff. Though, I struggled a lot while connecting wi-fi during my stay.
Reviewed February 06, 2017
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4.8
william from United Kingdom
Solo traveler
Eco Villa
Stayed 2 nights in January 2017
disappointed”
Some rooms do not have hot water.The breakfasts are poor and geared to those with a taste for indian food. Part of the hotel is one side of a main road, the rest is the other side. The beech by the hotel is one of the least impressive in the islands.
Reviewed January 18, 2017
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5.2
Saurabh from United States
Group
Eco Villa
Stayed 3 nights in January 2017
It's not a beach resort”
The beach is not swimmable and is not visible from almost any of the rooms. It's 100 meters sandy rocky marsh before the water starts. Also, I booked a villa that didn't say it was non-airconditioned on the website. Had to pay more to get A/C. Most rooms don't have geyser.
Reviewed January 16, 2017
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9.6
Rajani from Bangladesh
Family with young children
Lagoon Suite Room
Stayed 4 nights in September 2016
Nice place in Havelock”
It is one of the best resorts to stay in Havelock where you can enjoy the beach. The resort is very clean & has amazing staff. The Breakfast is pretty routine but over all no complaints. Only issue is no wifi ect which is good & bad. Summary - A place worth staying in Havelock in every sense.
Reviewed September 17, 2016
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3.2
murtaza from India
Family with young children
Lagoon Suite Room
Stayed 3 nights in May 2016
waste of money should have been paying half of what i did”
awfull experience, will never suggest anyone,had booked a lagoon suite(their best suite) and got the following for hospitality. 1. ac is worst than the fan, the temperature outside was cooler than our room, although we changed 3 rooms but all had same issues, the ac just wouldnt work. 2. bathroom having leakages in shower 3. bed sheets not changed daily. 4. breakfast was not up to the mark considering its 4 star, 5. food is highly overpriced, so is everything else, 6. no wifi anywhere in the resort. 7. by the way its not a resort. only good thing is that the beach acess which you get in all hotels nearby. i guess the hotelbeside it is almost half the price and will deffinately have better hospitality. really really surprised that the hotel was almost 90% occupied and is the biggest hotel in town , but is really not worth it, just spend on ads and commercials and not on customer service.
Reviewed May 20, 2016
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