Syrena Cruise
Syrena Cruise
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"Staff were very friendly, spoke English free, wifi, free wat..."

Justin

|

May 14, 2018

Deluxe Double or Twin Room with Ocean View - 3 Days 2 Nights - Bed Syrena Cruise
Deluxe Double or Twin Room with Ocean View - 3 Days 2 Nights - Bed
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Buffet Syrena Cruise
Buffet
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Restaurant Syrena Cruise
Restaurant
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Balcony/terrace Syrena Cruise
Balcony/terrace
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Exceptional
Location
9.0
See all 50 photos Syrena Cruise
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Excellent
From 151 reviewsSee what guests said
8.6
/
10
Exceptional service
9.1
Recommended by 91% of guests
Value for money8.3
Distance to city center0.5 km
Location rating9.0
Nearest airportCat Bi International Airport (HPH)
Distance to airport30.8 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 queen bed or 2 single bed...
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Deluxe Double or Twin Room with Balcony - 3 Days 2 Nights
Deluxe Double or Twin Room with Balcony - 3 Days 2 Nights
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Double or Twin Room with Ocean View - 3 Days 2 Nights
Deluxe Double or Twin Room with Ocean View - 3 Days 2 Nights
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 king bed or 2 single beds
Enter dates to see prices
Luxury Suite with Spa Bath - 3 Days 2 Nights
Luxury Suite with Spa Bath - 3 Days 2 Nights
...
  • Room size: 21 m²/226 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 king bed or 2 single beds
Enter dates to see prices
Luxury Suite with Spa Bath - 2 Days 1 Night
Luxury Suite with Spa Bath - 2 Days 1 Night
...
  • Room size: 21 m²/226 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
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What people love about the property

  • "Staff were very lovely and attentive."

    Annette

    |

    May 1, 2016

  • "New, comfortable and nice void deck on top of cruise, nice food"

    Angeline

    |

    January 3, 2016

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More about Syrena Cruise

More about Syrena Cruise

"Admiring the beautiful scenery."

Rosy

|

May 22, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Room was clean & nice ."

Umar

|

January 3, 2018

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (151)Booking.com Reviews (248)
8.6
/
10
Cleanliness8.7
Facilities8.5
Location9.0
Room comfort and quality8.5
Service9.1
Value for money8.3
Provided by verified guests of Agoda
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All guests (151)
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Showing 142 verified guest comments
12345
8.8
Excellent
Jillian from Australia
Couple
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in August 2018
Ha Long Bay ”
Great cruise , staff great , had a great thunder storm over night , 1 night is enough
Reviewed August 20, 2018
Dear Jilian, Great to see your such nice words for Syrena cruise, especially for the staff. I am sure you will be back to Syrena with the new experience. Kindest regards, Vinh Tran General Manager
Responded October 06, 2018
Syrena Cruise
10.0
Exceptional
Kristine from Australia
Couple
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in May 2018
Relaxing”
The staff were wonderful, very friendly. Lots of lovely food. Room with the balcony was clean and had a wonderful time.
Reviewed June 05, 2018
9.2
Exceptional
Justin from Thailand
Couple
Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
Stayed 1 night in May 2018
Syrena Cruise”
Got picked up in Hanoi at the hotel in a small bus since its difficult for the larger bus to drive in Hanoi. Just outside Hanoi at the tour operators offices we transferred to a large bus. Staff were very friendly, spoke English free, wifi, free water. The boat although looking a bit old, is the same as every other boat there. We were welcomed on board, gave an itinerary and keys to our room. We cam back in 30 mins for lunch. Food was very good. I cannot praise the staff enough for their friendliness. In the afternoon went to a cave which wasn't really a cave and sort of boring. Came back to the boat for Spring Roll cooking lesson and happy hour (bought one bottle of wine and got another free), after which it was Dinner time. Food was served by courses and I can't complain. After food there was shrimp fishing, not exciting there are watching Top Gear in Vietnam on a projector. On the day of leaving be expected to leave your room by 9.15am.
Reviewed May 14, 2018
8.4
Excellent
Jonghee from South Korea
Couple
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in April 2018
I really liked everything”
I really liked a cruise, staffs and foods. The best was delicious foods I ever had on the cuise. And happy hour(drink 1 and get 1 free) was great idea for pleasure.
Reviewed April 09, 2018
8.4
Excellent
Nusrat from Bangladesh
Couple
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in December 2017
A trip to remember”
We liked almost everything of Syrena cruise.Staffs are very helpful. Ms. rosie arranged a car for us for $80(one way) which was higher than we expected & bus for return at $15/pax. The car journey was comfortable. They have their own lounge/waiting area. room was clean & nice . Food was good & enough. Our Ship was all Asian cruise, it was fun to be along with people from korea, Singapore & China. we had specific table for each country with national flag in dining hall !!super fun! Their schedule was really good, not too hasty not too slow, just ideal to enjoy everything. They took us to the surprising cave, Titov island on first day & boating /kayaking on next day. we did not join in Tai chi lesson . What we felt should be improved is drinking water supply. They provided 2 small water bottles/room & charged for water bottle in the dining room. water bottle should be provided for free in the dining room. The bed sheets were too hairy which should be changed.
Reviewed January 03, 2018
9.6
Exceptional
Zayar from Myanmar
Couple
Deluxe Double or Twin Room with Balcony - 3 Days 2 Nights
Stayed 1 night in December 2017
Pleasant Stay @ Syrena”
-Food are great -Nice staffs -Good arrangemnet in visiting Cave & Ti-top island -Like Cruise formation, especially belcony room -My wife was very happy in staying there and become memorable trip Thanks Syrena for everything
Reviewed December 13, 2017
8.8
Excellent
Stanislav from Russia
Couple
Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
Stayed 1 night in December 2017
not good Taichi”
not professional Taichi gymnastic
Reviewed December 08, 2017
6.8
Good
Stephen from United States
Couple
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 2 nights in April 2017
Overpriced, Nice service, and a one time experience!”
Honestly, Just my opinion it is just worth doing this boat for a one time experience in Ha long Bay. I believe it was one of the nicest boats in the tour. But, I believe the service and the time on the boat is kinda overpriced. I believe paying so much for drinks on board is difficult to swallow considering how much we paid for this trip. I heard so many others pay less than we did for the same boat which is difficult to hear. The staff we nice and the happy hour price for drinks is reasonable. I would honest advice, the boat offers happy hour all the time because you are barely on the boat anyways. The dinner menus were nice. The number of people on the boat was nice not too crazy. I wish they had kayaking available, which isn't their fault... But they should be more upfront with their guests and explain the situation! I do not believe the shuttle to and from Hanoi should have to be purchased. The price of this boat should cover that. I feel kind of nickel and dimed to be charged for everything when you are paying way more for this trip! The welcome drink is kind of a joke, but to be expected. The boat staff were ok... the manager was nice. The tours are not very detailed with information, they are more sight seeing. I am not sure what to say about value, because If we had received a better deal I would have been happier, but because we found out people booked for $100 less, i feel ashamed of Agoda and the they this system runs. Just very touristy and it feels it. For that a person who lives in SE Asia I will not do this trip again. If it felt more of a value and better experience I would possibly do it again just for better weather. But, not really thinking I would do it again.
Reviewed April 19, 2017
9.6
Exceptional
Julie from South Korea
Couple
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 2 nights in April 2017
Absolutely awesome! They must do cruise !”
This is definitely a bucket list vacation. The scenery was spectacular, The food was awesome and the staff was outstanding. Unfortunately we went the first week of April when the kayaking with banded but the cruise line did a great job and providing us with other sites to see.
Reviewed April 17, 2017
10.0
Exceptional
Mark from Canada
Group
Deluxe Double or Twin Room with Ocean View - 3 Days 2 Nights
Stayed 2 nights in April 2017
Exceptional”
Provided transfer from Hanoi 4hrs at reasonable cost ... food & excursions were excellent ... staff was attentive & cabins were clean & comfortable ... kayaking has been forbidden by government two weeks before we arrived ... go to cat ba island for kayaking
Reviewed April 08, 2017
9.2
Exceptional
Rosy from Singapore
Group
Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
Stayed 1 night in December 2015
Awesome Cruise!!”
The stay was awesome! The rooms even though very petite in size, everything was well equipped inside. Love the little balcony in the room where i spend time chilling. and admiring the beautiful scenery. The programme on the cruise is very well planned and didn't felt too rushed ..Really enjoyed the cruise .. The staff were very friendly and provides very great service.. Would definitely be back for more!
Reviewed May 22, 2016
10.0
Exceptional
David from United States
Couple
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in May 2016
Excellent Service! Great Cruise.”
Linh was fabulous and the staff never failed to meet our needs. Top notch cruise ship, we were thrilled. Biggest and best looking boat on the bay from what we could see.
Reviewed May 06, 2016
9.6
Exceptional
Annette from Australia
Couple
Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
Stayed 1 night in April 2016
Fabulous Halong Bay Cruise”
Very relaxing. Staff were very lovely and attentive. Great food.
Reviewed May 01, 2016
10.0
Exceptional
Emily from United States
Family with teens
Deluxe Double or Twin Room with Balcony - 3 Days 2 Nights
Stayed 2 nights in April 2016
bhh”
bbb
Reviewed April 22, 2016
8.4
Excellent
Roderick from Singapore
Couple
Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
Stayed 1 night in December 2015
Great first-time experience”
Our cruise to Halong Bay in winter with Syrena Cruise was a great first-time experience. The timings, activities, service, facilities, and costs were just right.
Reviewed April 06, 2016
9.7
Exceptional
JOSHUA from New Zealand
Couple
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in January 2016
Very impressed”
Our guide, facilities, excursions
Really enjoyed the cruise, the food was fantastic and the staff were very friendly and accommodating. The facilities in the room were very nice. The boat was maybe half full when we went which was a lot nicer as we had more space and made the excursions more personal and not so crowded.
Reviewed January 28, 2016
8.0
Excellent
Angeline from Malaysia
Couple
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in January 2016
Very spacious cruise”
New, comfortable and nice void deck on top of cruise, nice food
New, comfortable and nice void deck on top of cruise, nice food
Reviewed January 03, 2016
10.0
Exceptional
Margarete from United States
Family with teens
Deluxe Double or Twin Room with Ocean View - 3 Days 2 Nights
Stayed 2 nights in November 2015
Seamless Service”
Communication via Internet was prompt. Pickup at hotel was on time. Staff onboard was very courteous, knowledgable and professional. Excursions were wonderful.
My son and I booked the three day two night option. It was perfect. All the other travelers that had booked just one night expressed regret at not having taken the two nights ( or more). The second day takes you away from the crowded areas that most of the other boats stay in. Awesome scenery, swimming off the boat, kayaking, squid fishing etc. Overall a very worthwhile experience...
Reviewed December 05, 2015
9.0
Exceptional
Karen from Philippines
Couple
Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
Stayed 1 night in August 2015
Awesome Cruise!”
Staff, acc
First time to try a cruise and we're very happy that we choose Syrena Cruise. The cabin with the balcony was perfect. The staff we're very accomodating. Keep up the good the work!
Reviewed August 10, 2015
8.0
Excellent
Shiwan from Singapore
Solo traveler
Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
Stayed 1 night in June 2015
Relaxing Cruise in Halong Bay”
Clean rooms, Clean bathroom, Good food,
We choose a 2D1N cruise with Syrena and had a great time on the cruise. The room and bathroom was clean and comfortable. The room I stayed in has its own private balcony, which is good, but you will be hounded by ladies selling their goods on a rowing boat while you are at the balcony and they can be pretty persistent, disrupting your peace and quiet. The cruise itinerary was spaced adequately, without making us feel rushed. We had sufficient time to take in the sights of Halong Bay and the stopover at Tiptop island gave us the opportunity to have a gorgeous overview of the bay from the top. The beach was clean though crowded. The activities on the cruise doesn't seem sufficiently attractive but was pretty fun when we joined in. I would say join in though you are not interested, you never know how fun it can be. The visit to the floating village and pearl farm was educational, but if you are not a fan of boat rides, you might not like it as it took quite some time to go around the village on the rowing boat. Overall, it was a relaxing, great cruise.
Reviewed June 27, 2015
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