Taupo Urban Retreat - Backpackers
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1 Person in 4-Bed Dormitory - Mixed Taupo Urban Retreat - Backpackers
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8.2
Excellent
/10
(56 reviews)See what guests said
See map
8.9
Excellent
Location rating score
Excellent location
Parking
FREE
  • Post office170 m
  • Travel Smart Taupo200 m
  • Starlight Cinema Centre240 m
  • Global Gossip240 m
  • Shed250 m
  • House of Travel260 m
  • Finn MacCuhal's270 m
  • Experience Taupo280 m
  • Pak N Save290 m
  • Log On290 m
  • Free Wi-Fi

    Taupo Urban Retreat - Backpackers

    65 Heuheu Street, Taupo Central, Taupo, New Zealand, 3330 - See map
    "Great amenities- lovely patio, pool tables, on-site bar with cheap drinks!"
    Jenna - December 11, 2018
    Exceptional reputation
    Recommended by 92% of guests
    Excellent service
    8.5 rating for service
    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Bar

    • Garden

    • Fitness center

    Cheaper than 99% of all properties in Taupo in the last 24 hours

    Compared to 288 Taupo properties at Agoda for various dates

    Property ranking|Compared to 288 Taupo properties
    See all rankings
    Cheapest price score
    Review score - United States
    9.0/10
    Location score
    8.9/10
    Room comfort score
    7.4/10
    Better than
    99
    %
    of Taupo properties
    Better than
    94
    %
    of Taupo properties
    Better than
    92
    %
    of Taupo properties
    Better than
    87
    %
    of Taupo properties
    Value for money8.3
    Distance to city center1.1 km
    Location rating8.9
    Nearest airportTaupo Airport (TUO)
    Distance to airport5.8 km

    Rooms available at Taupo Urban Retreat - Backpackers

    Bed in 4-Bed Mixed Dormitory Room
    Bed in 4-Bed Mixed Dormitory Room
    ...
    • Room size: 10 m²/108 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Bed in 6-Bed Female Dormitory Room
    Bed in 6-Bed Female Dormitory Room
    ...
    • Room size: 13 m²/140 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    1 Person in 6-Bed Dormitory with En-Suite - Mixed
    1 Person in 6-Bed Dormitory with En-Suite - Mixed
    ...
    • Room size: 13 m²/140 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    Twin Room with En-Suite
    Twin Room with En-Suite
    ...
    • Room size: 10 m²/108 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    1 Person in 6-Bed Dormitory - Female Only
    1 Person in 6-Bed Dormitory - Female Only
    ...
    • Room size: 13 m²/140 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    1 Person in 4-Bed Dormitory with En-Suite - Mixed
    1 Person in 4-Bed Dormitory with En-Suite - Mixed
    ...
    • Room size: 10 m²/108 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    Family Room with Shared Bathroom
    Family Room with Shared Bathroom
    ...
    • Room size: 10 m²/108 ft²
    • Non-smoking
    • 1 double bed and 2 bunk bed...
    Enter dates to see prices
    1 Person in 16-Bed Dormitory - Mixed
    1 Person in 16-Bed Dormitory - Mixed
    ...
    • Room size: 63 m²/678 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    1 Person in 8-Bed Dormitory - Mixed
    1 Person in 8-Bed Dormitory - Mixed
    ...
    • Room size: 10 m²/108 ft²
    • Non-smoking
    • 4 bunk beds
    Enter dates to see prices
    1 Person in 4-Bed Dormitory - Mixed
    1 Person in 4-Bed Dormitory - Mixed
    ...
    • Room size: 10 m²/108 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices

    What people love about Taupo Urban Retreat - Backpackers

    • 7.2
      Very good

      "Room have a nice view."

      KIM

      |

      November 8, 2016

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    More about Taupo Urban Retreat - Backpackers

    More about Taupo Urban Retreat - Backpackers

    8.4
    Excellent

    "Clean and comfortable room & environment."

    KIM

    |

    November 8, 2016

    An overview

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    Most talked about facilities

    Housekeeping
    3 mentions
    Swimming Pool
    1 mention
    View
    1 mention

    What they offer

    6.8
    Good
    Staff 

    "Staff friendly and helpful."

    KIM

    |

    November 8, 2016

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Taupo Urban Retreat - Backpackers from real guests

    Overall rating
    8.2
    Excellent
    From 637 reviews
    Provided by verified guests of
    Agoda Reviews (56)Booking.com Reviews (581)
    Rating via Agoda8.2
    /
    10
    Cleanliness7.9
    Facilities8.0
    Location8.9
    Room comfort and quality7.4
    Service8.5
    Value for money8.3
    High score for Taupo
    Rating
    9+ Exceptional (9)
    8-9 Excellent (9)
    7-8 Very Good (7)
    6-7 Good (4)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (5)
    Jun - Aug (4)
    Sep - Nov (19)
    Dec - Feb (5)
    All guests (56)
    All room types
    All languages
    Showing 33 verified guest comments
    12
    9.2
    Exceptional
    Anais from France
    Solo traveler
    Bed in 4-Bed Mixed Dormitory Room
    Stayed 2 nights in October 2019

    Exceptional”

    I stayed 4 nigths at urban retreat. It is very located to visit Taupo and especially if you are travelling by intercity bus. The kitchen area and some rooms and bathrooms can be very cold though. The staff is very nice and helpful.

    Reviewed November 03, 2019

    We are so glad to hear you enjoyed your stay, and I hope you enjoyed your climb up Mt Tauhara with the work crew. Enjoy the rest of your travels. Katie

    Responded November 06, 2019
    Taupo Urban Retreat - Backpackers
    10.0
    Exceptional
    richard from New Zealand
    Family with young children
    Twin Room
    Stayed 2 nights in October 2019

    Exceptional”

    very friendly, great kitchen, clean and tidy, friendly staff and great small little bar

    Reviewed October 14, 2019

    We are so glad that you enjoyed everything we have to offer, Happy travels, Katie

    Responded November 06, 2019
    Taupo Urban Retreat - Backpackers
    9.6
    Exceptional
    Daiana from New Zealand
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 1 night in September 2019

    Exceptional”

    I thought everything was pretty good, but was surprised to find there is no oven in the kitchen.

    Reviewed September 07, 2019

    Thanks so much for taking the time to leave us a review. Sorry we don't have an oven but we hope you managed to use one of our many hob tops to whip up an awesome dinner. Happy travels, Katie

    Responded November 06, 2019
    Taupo Urban Retreat - Backpackers
    6.0
    Meenakshi from New Zealand
    Group
    Family Room with Shared Bathroom
    Stayed 1 night in December 2018

    Above average”

    Good backpackers hostel, if you're not looking to spend too much on your accommodation.

    Reviewed July 26, 2019

    Thank you for choosing to stay with us. We aim to provide a safe, warm and fun environment at a great price and are glad you appreciated everything we offer. Happy travels Katie

    Responded August 02, 2019
    Taupo Urban Retreat - Backpackers
    5.6
    Daiana from Argentina
    Solo traveler
    1 Person in 6-Bed Dormitory with En-Suite - Mixed
    Stayed 1 night in April 2019

    Above average”

    The girl who did the check-In was impolite and impatient when I didn't understand her or I made a question.

    Reviewed May 05, 2019

    We are sorry to hear that your stay wasn't up to standard. I have past your comments on to the reception team. Enjoy the rest of your travels. Katie

    Responded August 02, 2019
    Taupo Urban Retreat - Backpackers
    5.2
    Vivek from India
    Business traveler
    Double Room with Ensuite
    Stayed 1 night in March 2019

    BED BUGS! DONT STAY HERE! Still scratching bed bug bites, all over my.body, 12 days later”

    12 days since I stayed here, my body is still itching from bed bug bites that I got here. I have had bedbug bites before but the one's I got at this hostel are nasty and refuse to heal. I wonder how many diseases these bugs are transferring among guests. I have traveled to NZ 5 times now and stayed in 10 different properties, by far this is the worst. Rooms have no ventilation. The room and the bedbug infestation is the worst I have seen in my life. By NZ standards this is appalling. Given the number of bedbug complains, I am surprised how the government is still allowing this place to operate. Too bad I didn't check the reviews while booking. The hostel replies to bedbugs complains by blaming the guests for bringing the bugs in! Come on guys, you are the only place I have come across with such horrible infestation.

    Reviewed March 24, 2019

    We apologise your stay with us was hampered by pesky bed bugs. It is something we take very seriously and have professionals regularly come through to check the property.

    Responded August 02, 2019
    Taupo Urban Retreat - Backpackers
    3.6
    Viviana from Ireland
    Solo traveler
    1 Person in 6-Bed Dormitory with En-Suite - Mixed
    Stayed 1 night in March 2019

    BED BUGS”

    I was completely bitten by bed bugs in room 1. It cost me a lot of money to get the bugs out of my clothes and backpack, plus the antiseptic cream for the bites.

    Reviewed March 18, 2019

    We are sorry your stay was affected by pesky bed bugs. These are something that travelers bring in to the hostel.. We do however take their presence very seriously and have professionals come through regularly to check the property.

    Responded August 02, 2019
    Taupo Urban Retreat - Backpackers
    10.0
    Exceptional
    Garrett
    Solo traveler
    Stayed 2 nights in February 2019

    Amazing Staff and Bar!”

    The staff and the bar make this the best place to stay in Taupo. They are willing to answer every question you have and help you make the best decision for what you want to do for your individual situation. They also have the cheapest bar in Taupo which is great after you're exhausted from hiking or other activities. The beds were simple so nothing to brag about there but I would highly recommend this hostel to anyone traveling alone looking to have a good time in Taupo.

    Reviewed March 08, 2019

    Thank you so much for taking the time to leave us such an amazing review. Happy travels, Katie

    Responded November 06, 2019
    Taupo Urban Retreat - Backpackers
    10.0
    Exceptional
    Natalia from Chile
    Solo traveler
    1 Person in 4-Bed Dormitory with En-Suite - Mixed
    Stayed 3 nights in September 2018

    Really nice stay”

    i really enjoy my days here, friendly staff and nice facilities

    Reviewed January 02, 2019
    9.6
    Exceptional
    Jenna from United States
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 2 nights in December 2018

    Exceptional”

    Great amenities- lovely patio, pool tables, on-site bar with cheap drinks! Great location too.

    Reviewed December 11, 2018
    7.6
    Very good
    YUAN from Singapore
    Group
    Stayed 1 night in November 2018

    front desk a short hair Lady was very bad attitude ”

    none

    Reviewed November 11, 2018
    9.6
    Exceptional
    Dora from United Kingdom
    Solo traveler
    Stayed 3 nights in April 2018

    Exceptional”

    Really liked this hostel, and management were super accommodating and generally really nice-would happily recommend and stay again!

    Reviewed April 28, 2018

    Thank you for your kind review, we are so glad you enjoyed your stay with us. We hope you enjoy the rest of your time in NZ.

    Responded May 06, 2018
    Taupo Urban Retreat - Backpackers
    6.8
    Good
    KIM from Malaysia
    Group
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 1 night in November 2016

    Toilet dirty”

    Some toilet is dirty, but downstair toilet was clean. Staff friendly and helpful.

    Reviewed November 08, 2016
    6.4
    Good
    KIM from Malaysia
    Group
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 1 night in November 2016

    Good”

    But some toilet is dirty.

    Reviewed November 08, 2016
    7.2
    Very good
    KIM from Malaysia
    Couple
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 1 night in November 2016

    Clean and warm”

    Price was reasonable. Room have a nice view.

    Reviewed November 08, 2016
    8.4
    Excellent
    KIM from Malaysia
    Couple
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 1 night in November 2016

    Family room”

    Clean and comfortable room & environment.

    Reviewed November 08, 2016
    9.0
    Exceptional
    Yana from Indonesia
    Solo traveler
    Twin Room
    Stayed 1 night in November 2015

    Clean room, Good location an park, Humble staff”

    Clean room, good location and park, humble staff

    Location near the lake and full day park can be found in front of this hostel. Clean room. Humble and Hardworker staff.

    Reviewed November 25, 2015
    6.7
    Good
    Rose from Australia
    Solo traveler
    Stayed 1 night in November 2015

    Good hostel but expensive ”

    Great location & atmosphere but bad value for money

    Overall the location is great, the place is clean and facilities nice. But the staff wasn't very helpful, and they made me pay $15 just for the right to stay on the couch till midnights (I had a late bus). I thought this was a little too much.

    Reviewed November 25, 2015
    8.7
    Excellent
    Geena from Taiwan
    Business traveler
    Twin Room
    Stayed 3 nights in November 2015

    Great location!”

    Great location. Reasonable price in the bar. Staffs are helpful.
    Reviewed November 12, 2015
    8.0
    Excellent
    Ow from Singapore
    Solo traveler
    Stayed 2 nights in September 2015

    Great Hostel!”

    Good location. Good facilities. Good atmosphere.

    It was great. Dorms had individual lockers under each bed. Kitchen facilities were adequate, and the dinner area had heaters for when it gets chilly. There's a separate TV lounge area with sofas, and the toilets were pretty clean most of the time.

    Reviewed September 26, 2015
    12
    This is a popular property. Don't miss out!

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    Taupo Urban Retreat - Backpackers
    |Excellent 8.2
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