Tea Garden Resort

Overall, the resort is nice and peaceful. We stayed at bungalow no. 26. However, the cleanliness need to be improved. The rooms were a bit dusty, there are also sand particles on the bed. On top of that, the bedrooms air circulation was not very good as there is no fresh air coming to the room and felt stuffy when we closed the door. The night when we arrived, gas heater not working, so the toddlers had to shower in icy cold water. The heater was only replaced with the new one on next day. The food was not fantastic, but it wasn't bad either.

Previously, we had been to the Tea Garden Resort just to visit the restaurant and shops, so this was the first time we stayed at the resort. We arrived around 8pm after a long drive from Jakarta. The check-in was very efficient and staff helpful in bringing our luggage to the villa. The villa was a nice two bedroom separately standing house in fairly good conditions, with one twin share room and one double bed room. Best was the food we ordered in room. The Sundanese style food originating around Bandung is a nice change from the Javanese food that dominates in Jakarta. Fresh vegetables and meat, the food cooked without too much fat and sugar was freshly prepared. We will be returning to spend maybe a long weekend at the resort. Fully recommend it as a destination.

We booked one bedroom apartment, to our surprise, its indeed a two bedroom with one bedroom locked, so its still super spacious, though toilet is a bit small. The hotel is a bit hard to find, we hired a local driver, who is my friend's relative, he can hardly find the place, but need to ask for direction from the residents nearby. There is a small sign board at the path leading tea garden resort, it will take u another 10-15 minutes to reach from there. The road condition is uneven, u will passby a small village along the road, n a small cow farm(i dont think its open for public, it looks like just belongs one of the villagers). Advantage is that the surrounding environment is just so refreshing n relaxing, big living room n resting area,badthing is that its ther is no nearby shops or restaurants, as its in the middle of tea plantation. They do provide many kids classes, example cooking. It will be a great location if u just want to relax. For me, I hired car, so not a big trouble overall. Oh, it not far to drive from here to tangkuban perahu n ciater hot spring. the hotel has a small hot water pond, u can soak ur body there at mid nught, while the surrounding air is cold, my kids liked it. Breakfast is nice, juice is good as well. My daughter keep on saying she likes this hotel.

1. Villa & kamar sangat berdebu. 2. Seprei & bantal kotor Akibatnya 1 orang dewasa & bayi terkena flu karena debu. 3. Menu sarapan jam 8.30 sudah ada yang habis tapi tidak ditambah.

the villa surrounded by tea garden everywhere.. the air was really nice.. perfect place for those who wants to escape the crowd of city life. but for the villa itself, i think they need to renovate.. there're some vines that grow over to the inside of the villa.. and also the bathroom was too dark. the room was also a bit musty smell and dusty. the room policy is really strict. 4 people maximum according to their policies, they will charge 100k for each additional person without towel, bed and breakfast. As for the breakfast, i didn't try it because my friends had a breakfast and he told me that the breakfast was really awful.

We booked 2 rooms with 2 extra beds. However, the extra beds were never there. The hospitality was bad. We were charged for additional breakfast for 4 persons which insane. Indeed that we came with 12 adults, but we booked room for 10 adults. The charge supposed to be additional 2 adults instead of 4. Also, the towels we got were 8 towels instead of 10 towels. And they never provided the extra beds which we already paid for it. If you want to stay here, i would not recommend it as the hospitality is worse. Indeed, the hotel has good view.

-Location is in the middle of no where, good for who really tired with the crowds of the city. -Villa is nice and view was amazing. -Car for rent is available for 90.000 idr per hour (the staff was giving wrong information in the evening when we arrived 1guy said 75.000 idr! -The Lady with hijab showing us unpolite manner, every time we ask about the activity they have and about all the information about the villa shes not answer us directly or with smile! no smile! lazy! don't want to go out from her desk! she doesn't speak english! many times my boyfriend ask her question never answer directly! she always look somewhere! never looking at us! I think her name is Lina , she need to have training about the welcome experience and be nice to the guest! -We asked for the bike to the staff with the uniform like a security and they are like discussing and finally they give us, we asked how much the price but he said later, I thought that's gonna be cheaper than a car, when we come back he said 100.000 idr for 1hour and he said we already used for 2hours so we need to pay 200.000 idr for 2hours!!! That's fucking surprising us! and I told to the guy this is your bike? and he said yes! I told him as well why is more expensive than a car? car only cost 90.000 idr for hour, and he took that much from us! even in Bali we just need to pay 75.000 idr the whole day! Bike is not to good, location is really far, he charge us fucking 200.000 idr for fucking 2hours! why? coz there is Bule with me! so they took advantage of it! really I feel shame with my boyfriend!!!

Nice view among "real" tea garden. Too many security, I feel like I am in jail i/o in Resort. Check In process is very disappointing. I arrived at 11, but I couldn't check in until 2.30 PM (30 minutes late). I was sitting at Front Office when my wife told me she had got the room key from Security. Weird isn't it. Bathroom door cannot be shut properly. Shower was broken. There is no playground for kids. I just like the location and view.

its reccommended for they who wants to rest and get away from crowd and big city. its far from everywhere because its a literally in the middle of tea garden. you can go to fountain not far from there and you can pay extra fee for the hotel staff to guide you there. they have no 24hr food so better you prepare some in your room. ambience so good and fresh. but the jacuzzi only works on the weekend. swimming pool is very cold. good enough.

I spent a long weekend in Lembang and Bandung, with the first two nights in the Tea Garden Resort. My friend from Thailand was looking for a get-away from living in Bangkok and for me the TGR provides exactly that. The perfect location, clear, fresh air, the beautiful surroundings and pleasant but simple facilities. This is probably my third visit to TGR, having been there last a few years ago. The restaurant has nice food when you need dinner or lunch, the buffet breakfast is ok, without being overwhelming. For a long time I thought that the loose leaf tea on sale in the restaurant is probably the best locally available tea in Indonesia, so that I previously use to buy their total stock.

I included this resort in my bandung one week trip with my cousin. Book for 3d2n, sadly the first night we have decided that we will not be staying here the next day. Room is dirty , have to sweep ourself, came across a big frog in the room!! Can u imagine.. it was raining around evening, so there are insects flying around the room, about more than 20 of them.. couldnt sleep at night cos there are no aircon or fan.. it was stuffy as the room does not have windows.. the next day, breakfast took about 30 mins to 40 mins to be ready. Sad that he stuff there are all helpful and polite.. but too bad the maintenance of the hotel is very poor considering the surrounding of the place is very nice..

Its really far from the nearest town and more than 5km to the main road. It seems like the place is not maintained at all. When we checked into our villa, there was this strong stench coming from the toilet. Everything in the villa from towels to furniture is very old. The bathroom doors almost collapse when we tried to slide open. If you love insects, this would be the place for you. You get cockroaches and many other bugs in the villa. We found a big spidey while I was showering with my son in the toilet. Despite the cool weather, mosquitoes will be your regular guests especially in the evenings. Breakfast is ok. The dining place is a trip haven. Diners, though not many, kept tripping due to the uneven surface and the 'antique' dining chairs that were used. The wooden floorboards on the patio are more than music to our ears. They were not just creaking, they basically doing see-saw too. The only consolation is that you got to wake up to a beautiful view.

We love the place ,tea plantation,terrace padi fields,cool refreshing water falls and especially the awesome scenery. The staffs were more than helpful and went out of their ways to provide us with their services. The cottage were ok considering it's way off the beaten track. We love the nearby rustic kampungs that brings back my memories of my childhood in Malaysia..Definitely we will come again.

The place has a nice tea garden and mountain view and located in a quiet place, for those who wants some peace and getaway from a daily crowded life, this place could be the solution. The only access to reach this place is through a small and damaged road, so it's easy for us as a first time visitor to get lost, but the hotel already put some direction to their hotel to help us not to get lost. The staff are very kind, helpful, and cooperative and the food are delicious. They also offer you a free tea walk and trip to the waterfall in the morning.

Thw villa start getting down, room not clean especially bathroom and toilet, smell not good, terrible breakfast, doesn't taste right, the ceiling is like have mould, over all the villa condition is like abbandoned ship. But the view around area is beautiful.

The main reason we chose this location was for the on site hot spring pools. We were there 2 days, and we kept asking why it wasn't hot and when it would be...if truly hot spring water it would be natural. Never got hot. The staff was great, and the location was beautiful. However it was a true disappointment because the main reason we went did not function.

The only good thing is the view surrounding hotel. Other than that is disaster. Very dirty with fungus. We had to ask staff to reclean the room as it full of dust. Facilities are sad. Swim pool is dirty, tennis court is not maintained at all. Breakfast is very sad. Recommend to just close the hotel or refurbish it significantly.

Friendly staff Quiet environment and very natural but quite out of the way had miscommunicatiion with some staff who do not speak english...we had to call them to clean the room when we came back from our outings Was not told of the charges for airport transfer so we thought it was free

I have been staying in this hotel for many times. I came back each time because of its location (in the middle of a tea plantation). The environment was fresh and quiet. However, the facilities and the villas need a lot improvement.

Frankly, it is the worst place we've ever booked by far. Don't be fooled by the images. Maintenance is very bad and their staffs need excessive training for better customer service. Our room condition was bad, untidy and smelly. We found dead bird at the patio and dead rat in the kitchen cabinet! Service was very slow and inefficient. Breakfast was not appealing at all. I feel sorry for this place. This place has much potential but too bad the management don't know how to maintain a good resort and train their staff well.