Tensui Saryo
Maximize your Hakone adventure with a stay at Tensui Saryo, located right in the city center. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Hakone is easy with a stay at Tensui Saryo, just 780 m from The Hakone Open-Air Museum.
The range of services provided by Tensui Saryo ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. Parking is available and free, provided by the ryokan for guests with their own transportation. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
The ryokan is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Dining and things to do
Have fun at night with your travel companions right at the ryokan's bar. Tensui Saryo has vending machines that provide round-the-clock refreshment, at low cost.
Tensui Saryo lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.
Around the property
Visit the sights and local attractions of Hakone during your stay at the ryokan. The most well-known nearby local attraction is Hakone Ropeway which is located just about 2.6 km away. Pose in front of Odawara Castle located 9.6 km away, and you can always show your friends the time you went to Hakone.
Reasons to stay here
Rooms here are cheaper than 98% of accommodations in the city.
Past guests rate facilities here higher than 85% of the city's accommodation.
This ryokan stands above the rest with a cleanliness score that beats 82% of accommodations in the city.
Exceptional”
Please don't charge customers if they did not use the private onsen. Only I used the private onsen but my partner did not use it and we still got charged each person for each night we stayed. Not particularly happy. Doesn't really matter because it was Yen 150 per night x 2.
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Nice hotel”
Location just next to the station. Very helpful front desk, fast check in and out. Comfortable bed. Nice view. And nice private open air bathtub
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Excellent”
Love the private baths that we can book for free (just paid the bath tax of 300 yen each time). Breakfast and dinner are excellent!
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Only stay here if you are driving”
Gora is a really countryside suburb. There are only a few restaurants available in town. If you want a getaway trip, this would be great for you. I did not book dinner with the ryokan. Unfortunately, most of the restaurants were closed as we arrived at 6pm. We searched around for over 30mins but the rest was all full. We ended up going back to the ryokan and luckily they showed us a really hidden restaurant. I would suggest to book the meals with them and enjoy your time in hot springs. There was not much to explore nearby and you would probably want to spend most of your time there. The room type is particular - is better than the other ones we stayed.
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Only stay here if you are driving in Japan”
Gora is a really countryside suburb. There are only a few restaurants available in town. If you want a getaway trip, this would be great for you. I did not book dinner with the ryokan. Unfortunately, most of the restaurants were closed as we arrived at 6pm. We searched around for over 30mins but the rest was all full. We ended up going back to the ryokan and luckily they showed us a really hidden restaurant. I would suggest to book the meals with them and enjoy your time in hot springs. There was not much to explore nearby and you would probably want to spend most of your time there.
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Very good”
Very attentive staff. Not for the urban dwellers but a good getaway from hustle and bustle or just for relaxing.
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Only stay here if you are driving”
Gora is a really countryside suburb. There are only a few restaurants available in town. If you want a getaway trip, this would be great for you. I did not book dinner with the ryokan. Unfortunately, most of the restaurants were closed as we arrived at 6pm. We searched around for over 30mins but the rest was all full. We ended up going back to the ryokan and luckily they showed us a really hidden restaurant. I would suggest to book the meals with them and enjoy your time in hot springs. There was not much to explore nearby and you would probably want to spend most of your time there. Con of this room type: very hard to make the bath tub work. Unlike some other rooms, you need to fill water up yourself. It took more than 20mins to make it full and it's very hard to adjust water temperature. The general structure is also not user friendly in this room. You have to walk a lot in order to go to toilet / shower area. I'd prefer the other room types.
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Disappointed ”
Room and facilities were not clean. Female receptionist was rude to my wife and during check in she only spoke japanese to my wife and i was left out since i do not understand. When my wife wanted to ask a question she told her to wait until she finish. Even though i cannot understand japanese i can tell by her tone of voice and body language. The room i received was not like the picture. There was only 1 outdoor chair not sure how they expect a couple to enjoy the outdoor bath area with one chair. The hot stone bath area was filthy the shower there you can tell it has not been cleaned for a long time.
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Staff explanation not clear”
Not honest and not enough clear explanation. Price that I confirm from Agoda and hotel not the same. I ended up paying more. Its not about money but trust !
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Amazing”
Everything was better than expected, the food was divine, the service was over the topic and the faculties were exceptional
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Will stay in this hotel again”
Few steps away from Gora station. The breakfast and dinner are so delicious. This is not the first time I stay in onsen hotel that provides meal. So far, I think this serves the most delicious dinner for this price range. Love the private bath in the room too!
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A legit 5 stars”
Everything was great during our stay, not much negative to say!
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Exceptional”
My daughter’s favorite stay for the trip. We love the foot spa bar and the in room onsen. Staff are friendly and helpful. However, will be better if they can speak better English. We needed help on how to operate the in room onsen but they had difficulty explaining it to us
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気持ち良く”
GWの終わりに利用させて頂きました。 世間では疫病が騒がれる中での利用で不謹慎だとは思いながらも、仕事の移動で使わせて頂きました。 とても清潔感のある館だなぁと言うのが、最初の印象です。 駐車場からの渡り廊下も私には風情に感じました。 フロントスタッフの方々も大変親切でとても助かります。 部屋も広くスペースの使い方がイイなと思う。部屋毎に違いは有ると思いますが、大差は無いのかなぁと思います。 部屋の風呂も自動で湯量と温度管理をしてました。他の口コミにお湯が熱い、調整出来ないと書いてましたが…部屋の中に調整パネル有ります。 足湯付きバーは私には最高でした 若い女性支配人様にカクテルを作って頂き大変美味しく頂きました。 朝食付きのプランでしたが、個人用の釜で卓上で炊き上げたご飯がとても美味しく、オカズ無しでも食べれる程でした(笑)出された量、種類、味 全て良かったです。 大浴場の露天が好きです。 洗い場が狭いとかの書き込みがありましたが、私には程よく品があって良いと思います。 また是非使わせて頂きたい施設の1つになりました。 その際は宜しくお願いします。
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丁度良いホスピタリティに素晴らしい景色の室内露天風呂”
良かったです。また行こうと思います!
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温泉が最&高”
エントランスの足湯バーの良さは言うまでもないけど、施設内の温泉がめちゃくちゃ温泉臭くて最高です。 もう少しサウナが広かったら★6つあげてました。 スタッフの田中さんの対応も素晴らしかった!
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素晴らしい”
最高だなぁ
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とても良い宿でした”
値段に対して部屋がとても豪華でした。また行きたいです。
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貸切露天風呂最高!”
貸し切りの露天風呂がマイクロバブルと、ヒノキの2種類から選べて、チェックインの時に予約できます。45分と時間は少し短いですが、あの絶景は、是非、宿を訪れた全員に見てもらいたいので、納得です。夜に入ると、山越しに、星空がきれいに見えます。私は、夕暮れから日が落ちるナイスなタイミングで入れたのでとても良い景色を見れました。 貸し切りの露天風呂や、岩盤浴、そして、大浴場に行く時に、部屋からタオルを持っていかなくて良いのがとても楽でよかったです。 あと、置いてあるヘアブラシがちょっと高級です。 アメニティが全部箱に入っているのもグッド。 ヘアドライヤーは、少し風が弱いと思いました。ちなみに某p社のものです。大浴場をでたすぐの、パウダールームにひとつだけいいドライヤーが置いてあるので、髪を乾かすのに時間がかかる人はそれを使うといいです。ただし、電源の場所が分かりにくいです。 内装はモダンな和風でかっこよくて、安らぎもある感じで、素敵な非日常を過ごせました。
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素敵でした”
お料理が素晴らしく、とても満足しました。三段の箱詰めの前菜は見事。サービスも館がリニューアルされた事で創意工夫がなされているように感じました。ただ、客室の脱衣籠はそろそろ新しくしても良いかも…新旧の入れ替えは難しいですよね。
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