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Tensui Saryo
Tensui Saryo
Lobby, Tensui Saryo in Hakone
Lobby, Tensui Saryo in Hakone
Interior view, Tensui Saryo in Hakone
Interior view, Tensui Saryo in Hakone
Tensui Saryo

Removed from saved list

8.5

Excellent

827 reviews

827 reviews

Breakfast2
24-hour front desk1
View1
See map
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
Parking
FREE
Walkable places
Nakamura-ya Granna

170 m

Ginkatsu-kobo

200 m

Miyaginohayakawa River Bank

200 m

Hakone Museum of Photography

300 m

Gora Station

130 m

Popular landmarks
Hakone Gōra Park

450 m

The Hakone Open-Air Museum

780 m

Pola Museum of Art

2.5 km

Hakone Ropeway

2.7 km

Ōwakudani

2.7 km

Closest landmarks
Hakone Gōra Park

450 m

Hakone Tozan Cable Car Koen Kami Station

540 m

Gora Onsen

550 m

Hakuundo Chaen

610 m

Chokoku no Mori Train Station

670 m

Tensui Saryo

1320-276 Gora, Hakone, Ashigarashimo District, Kanagawa, Japan, Hakone, Hakone, Japan, 250-0402 - See map

If you're looking for a ryokan with car park free of charge, look no further. Strategically situated in Hakone, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 4.5 stars, this high-quality property provides guests with access to massage and hot spring bath on-site.

Highlights

130 meters to public transportation

Inside city center

450 meters to Hakone Gōra Park

Hot spring bath

Daily housekeeping

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Car park

Free Wi-Fi in all rooms!

Luggage storage

Hot tub

Sauna

Bar

Safety deposit boxes

Salon

Your dates are popular among travelersUsers are booking a place in Hakone every 2 minutes on Agoda.com
Value for money7.6
Location rating8.1
Nearest airportHaneda Airport (HND)
Distance to airport74.1 km

Rooms available at Tensui Saryo

Japanese-Style room with Open-Air Bath and Mountain View - Non-Smoking
...
  • Room size: 43 m²/463 ft²
  • Mountain view
  • 2 single beds and 2 futons
Enter dates to see prices
Deluxe Twin Room with Open-Air Foot Bath - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Japanese-Style room with Open-Air Bath - Non-Smoking
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 2 single beds and 2 futons
Enter dates to see prices
Annex Suite Mountain View 1 Living Room with 1 Bedroom with Private Open-Air Bath
...
    Enter dates to see prices
    Annex Suite with Bath with Scenic View Semi Western-Style Room with Private Open-Air Bath
    ...
      Enter dates to see prices
      Deluxe Double Room with Tatami Area and Hot spring Bathroom
      ...
      • Room size: 70 m²/753 ft²
      • Outdoor view
      • 1 double bed and 2 futons
      Enter dates to see prices
      Twin Room with Stone Bathtub
      ...
      • Room size: 48 m²/517 ft²
      • Shower and bathtub
      • 2 single beds
      Enter dates to see prices
      Annex Suite Mountain View 1 Living Room with 1 Bedroom with Private Open-Air Bath
      ...
        Enter dates to see prices
        Superior Twin Room with Tatami Area - High Floor
        ...
        • Room size: 63 m²/678 ft²
        • Mountain view
        • 2 single beds
        Enter dates to see prices
        Double Room with Tatami Area with Open-Air Bath
        ...
        • Room size: 40 m²/431 ft²
        • Mountain view
        • 1 queen bed
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Tensui Saryo?

        Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

        How do I get to Tensui Saryo?

        For those who wish to drive their own cars, Tensui Saryo has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the ryokan.

        Is breakfast offered at Tensui Saryo?

        Adults can enjoy breakfast offered with an additional charge of 3300 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the ryokan.

        What is the smoking policy at Tensui Saryo?

        Tensui Saryo does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What is the closest train, metro, or bus station to Tensui Saryo?

        The closest train, metro, or bus station to Tensui Saryo is Gora Station, 120 m away.

        What restaurants are nearby Tensui Saryo?

        Tensui Saryo’s neighborhood is Hakone which includes popular restaurants such as Bakery & Table, Amazake-chaya Tea House and La Terrazza.

        What popular shopping places are close to Tensui Saryo?

        Tensui Saryo is located in Hakone area which features shopping places such as Hakone Museum of Photography, Hatajuku Yosegi Kaikan and Hamamatsuya.

        What are popular attractions near Tensui Saryo?

        Tensui Saryo’s location in the Hakone neighborhood makes it close to famous attractions including The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum.

        What popular natural sightseeing spots are close to Tensui Saryo?

        Tensui Saryo’s nearby natural sights include Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park located in the same Hakone area.

        See map

        Explore the neighborhood

        What people love about Tensui Saryo

        • 8.4

          Excellent
          Breakfast

          "The breakfast and dinner are so delicious."

          Wing

          |

          February 10, 2023

        • 8.8

          Excellent
          Breakfast

          "Breakfast and dinner are excellent!"

          Linh

          |

          November 3, 2019

        • 10

          Exceptional

          "Everything was better than expected, the food was divine, the service was over the topic and the faculties were exceptional"

          Vivek

          |

          March 22, 2023

        Property ranking|Compared to 486 Hakone properties
        See all rankings
        Cleanliness score
        8.6/10
        Value for money score
        7.7/10
        Location score
        8.2/10
        Service score
        8.6/10
        Better than
        83
        %
        of Hakone properties
        Better than
        77
        %
        of Hakone properties
        Better than
        74
        %
        of Hakone properties
        Better than
        74
        %
        of Hakone properties
        Overall rating:

        8.5

        Excellent
        827 reviews
        Cleanliness
        8.6
        Facilities
        8.2
        Location
        8.1
        Read all reviews >
        More about Tensui Saryo

        More about Tensui Saryo

        Tensui Saryo

        Maximize your Hakone adventure with a stay at Tensui Saryo, located right in the city center. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Hakone is easy with a stay at Tensui Saryo, just 780 m from The Hakone Open-Air Museum.
        The range of services provided by Tensui Saryo ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. Parking is available and free, provided by the ryokan for guests with their own transportation. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
        The ryokan is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.


        Dining and things to do

        Have fun at night with your travel companions right at the ryokan's bar. Tensui Saryo has vending machines that provide round-the-clock refreshment, at low cost.
        Tensui Saryo lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


        Around the property

        Visit the sights and local attractions of Hakone during your stay at the ryokan. The most well-known nearby local attraction is Hakone Ropeway which is located just about 2.6 km away. Pose in front of Odawara Castle located 9.6 km away, and you can always show your friends the time you went to Hakone.


        Reasons to stay here

        Rooms here are cheaper than 98% of accommodations in the city.
        Past guests rate facilities here higher than 85% of the city's accommodation.
        This ryokan stands above the rest with a cleanliness score that beats 82% of accommodations in the city.

        Show less

        Amenities and facilities

        Excellent
        Facilities

        8.2

        Languages spoken
        • English
        • Japanese
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Foot bath
        • Hot tub
        • Massage
        • Sauna
        Cleanliness and safety
        • Anti-viral cleaning products
        • Body thermometer
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Bar
        • Vending machine
        Swimming & soaking
        • Hot spring bath
        Services and conveniences
        • Air conditioning in public area
        • Daily housekeeping
        • Elevator
        • Gift/souvenir shop
        • Heating in public area
        • Invoice provided
        • Luggage storage
        • Safety deposit boxes
        • Salon
        • Smoke-free property
        • Smoking area
        For the kids
        • Kids meal
        Access
        • CCTV in common areas
        • CCTV outside property
        • Fire extinguisher
        • Non-smoking rooms
        • Pets allowed
        • Smoke alarms
        Getting around
        • Car park [free of charge]
        • Car park [on-site]
        Available in all rooms
        • Air conditioning
        • Free bottled water
        • Hair dryer
        • Non-smoking
        • Refrigerator
        • Towels

        Location

        1320-276 Gora, Hakone, Ashigarashimo District, Kanagawa, Japan, Hakone, Hakone, Japan, 250-0402
        Excellent
        Location

        8.1

        Airports
        • Haneda Airport (HND)
          74.1 km
        • Mt. Fuji Shizuoka Airport (FSZ)
          94.0 km
        Public transportation
        • Gora Station
          130 m
        • Hakone Tozan Cable Car
          150 m
        Hospital or clinic
        • Hakone Rehabilitation Hospital
          2.8 km
        Convenience store
        • Lawson
          660 m
        Cash withdrawal
        • ATM
          180 m

        What's nearby

        Popular landmarks
        • Hakone Gōra Park
          450 m
        • The Hakone Open-Air Museum
          780 m
        • Pola Museum of Art
          2.5 km
        • Hakone Ropeway
          2.7 km
        • Ōwakudani
          2.7 km
        • Hakone Venetian Glass Museum
          3.2 km
        • Little Prince Museum
          3.5 km
        • Sengokuhara
          4.2 km
        • Hakone Shrine / Kuzuryu Shrine Singu
          5.6 km
        • Odawara Castle
          9.6 km
        Nearby landmarks
        • Gora Station
          130 m
        • Hakone Tozan Cable Car
          150 m
        • Nakamura-ya Granna
          170 m
        • Ginkatsu-kobo
          200 m
        • Miyaginohayakawa River Bank
          200 m
        • Hakone Museum of Photography
          300 m
        • Hakone Tozan Cable Car Koen Shimo Station
          310 m
        • Miyagino Sales Office Bus Stop
          320 m
        • Hakone Gōra Park
          450 m
        • Hakone Tozan Cable Car Koen Kami Station
          540 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Children 0-2 year(s)
        Must use an extra bed
        If you need an extra bed, it will incur an additional charge.
        Guests 3 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from15:00
        • Check-in until18:00
        • Check-out until10:00
        • Reception open until22:00
        Getting around
        • Travel time to airport (minutes)120
        Extras
        • Breakfast charge (unless included in room price)3300 JPY
        • Daily Internet/Wi-Fi fee0 JPY
        The property
        • Non-smoking rooms/floorsno
        • Number of bars/lounges1
        • Number of floors4
        • Number of rooms 34
        • Year property opened1995
        • Most recent renovation2018
        Parking
        • Daily parking fee0 JPY

        Reviews of Tensui Saryo from real guests

        Provided by verified guests of Agoda
        8.2
        /
        10
        Excellent
        Cleanliness8.6
        Facilities8.2
        Location8.1
        Service8.6
        Value for money7.6
        High score for Hakone
        Rating
        9+ Exceptional (11)
        8-9 Excellent (4)
        7-8 Very Good (9)
        6-7 Good (2)
        <6 Below Expectation (6)
        Time of the year
        Mar - May (14)
        Jun - Aug (6)
        Sep - Nov (4)
        Dec - Feb (8)
        Showing 32 verified guest comments
        12
        9.2
        Exceptional
        Tao from Australia
        Couple
        Stayed 2 nights in July 2019

        Exceptional”

        Please don't charge customers if they did not use the private onsen. Only I used the private onsen but my partner did not use it and we still got charged each person for each night we stayed. Not particularly happy. Doesn't really matter because it was Yen 150 per night x 2.

        Reviewed July 24, 2019

        See room deals

        8.8
        Excellent
        MELISSA from Malaysia
        Couple
        Stayed 1 night in June 2019

        Nice hotel”

        Location just next to the station. Very helpful front desk, fast check in and out. Comfortable bed. Nice view. And nice private open air bathtub

        Reviewed June 14, 2019

        See room deals

        8.8
        Excellent
        Linh from Malaysia
        Couple
        Stayed 1 night in October 2019

        Excellent”

        Love the private baths that we can book for free (just paid the bath tax of 300 yen each time). Breakfast and dinner are excellent!

        Reviewed November 03, 2019

        See room deals

        8.0
        Excellent
        Anson from Hong Kong SAR, China
        Group
        Annex Suite Mountain View 1 Living Room with 1 Bedroom with Private Open-Air Bath
        Stayed 2 nights in April 2019

        Only stay here if you are driving”

        Gora is a really countryside suburb. There are only a few restaurants available in town. If you want a getaway trip, this would be great for you. I did not book dinner with the ryokan. Unfortunately, most of the restaurants were closed as we arrived at 6pm. We searched around for over 30mins but the rest was all full. We ended up going back to the ryokan and luckily they showed us a really hidden restaurant. I would suggest to book the meals with them and enjoy your time in hot springs. There was not much to explore nearby and you would probably want to spend most of your time there. The room type is particular - is better than the other ones we stayed.

        Reviewed April 12, 2019

        See room deals

        8.0
        Excellent
        Anson from Hong Kong SAR, China
        Group
        Main Building Relaxation Mountain View Concept Room 56 to 60 Sq M
        Stayed 1 night in April 2019

        Only stay here if you are driving in Japan”

        Gora is a really countryside suburb. There are only a few restaurants available in town. If you want a getaway trip, this would be great for you. I did not book dinner with the ryokan. Unfortunately, most of the restaurants were closed as we arrived at 6pm. We searched around for over 30mins but the rest was all full. We ended up going back to the ryokan and luckily they showed us a really hidden restaurant. I would suggest to book the meals with them and enjoy your time in hot springs. There was not much to explore nearby and you would probably want to spend most of your time there.

        Reviewed April 12, 2019

        See room deals

        7.6
        Very good
        Matthew from United States
        Couple
        Japanese-Style Room with Open-Air Bath
        Stayed 2 nights in January 2021

        Very good”

        Very attentive staff. Not for the urban dwellers but a good getaway from hustle and bustle or just for relaxing.

        Reviewed January 12, 2021

        See room deals

        6.0
        Anson from Hong Kong SAR, China
        Group
        Twin Room with Stone Bathtub
        Stayed 1 night in April 2019

        Only stay here if you are driving”

        Gora is a really countryside suburb. There are only a few restaurants available in town. If you want a getaway trip, this would be great for you. I did not book dinner with the ryokan. Unfortunately, most of the restaurants were closed as we arrived at 6pm. We searched around for over 30mins but the rest was all full. We ended up going back to the ryokan and luckily they showed us a really hidden restaurant. I would suggest to book the meals with them and enjoy your time in hot springs. There was not much to explore nearby and you would probably want to spend most of your time there. Con of this room type: very hard to make the bath tub work. Unlike some other rooms, you need to fill water up yourself. It took more than 20mins to make it full and it's very hard to adjust water temperature. The general structure is also not user friendly in this room. You have to walk a lot in order to go to toilet / shower area. I'd prefer the other room types.

        Reviewed April 12, 2019

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        6.0
        michael from Japan
        Couple
        Stayed 1 night in July 2021

        Disappointed ”

        Room and facilities were not clean. Female receptionist was rude to my wife and during check in she only spoke japanese to my wife and i was left out since i do not understand. When my wife wanted to ask a question she told her to wait until she finish. Even though i cannot understand japanese i can tell by her tone of voice and body language. The room i received was not like the picture. There was only 1 outdoor chair not sure how they expect a couple to enjoy the outdoor bath area with one chair. The hot stone bath area was filthy the shower there you can tell it has not been cleaned for a long time.

        Reviewed July 09, 2021

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        4.0
        Kok from Malaysia
        Business traveler
        Japanese-Style room with Open-Air Bath - Non-Smoking
        Stayed 1 night in May 2019

        Staff explanation not clear”

        Not honest and not enough clear explanation. Price that I confirm from Agoda and hotel not the same. I ended up paying more. Its not about money but trust !

        Reviewed May 17, 2019

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        10.0
        Exceptional
        Vivek from United States
        Family with young children
        Japanese-Style Room with Open-Air Bath
        Stayed 1 night in March 2023

        Amazing”

        Everything was better than expected, the food was divine, the service was over the topic and the faculties were exceptional

        Reviewed March 22, 2023

        See room deals

        8.4
        Excellent
        Wing from Australia
        Solo traveler
        Japanese-Style room with Open-Air Bath - Non-Smoking
        Stayed 1 night in February 2023

        Will stay in this hotel again”

        Few steps away from Gora station. The breakfast and dinner are so delicious. This is not the first time I stay in onsen hotel that provides meal. So far, I think this serves the most delicious dinner for this price range. Love the private bath in the room too!

        Reviewed February 10, 2023

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        10.0
        Exceptional
        Edwin from Canada
        Family with young children
        Stayed 1 night in January 2023

        A legit 5 stars”

        Everything was great during our stay, not much negative to say!

        Reviewed January 31, 2023

        See room deals

        9.6
        Exceptional
        Clara from Singapore
        Family with teens
        Stayed 2 nights in December 2022

        Exceptional”

        My daughter’s favorite stay for the trip. We love the foot spa bar and the in room onsen. Staff are friendly and helpful. However, will be better if they can speak better English. We needed help on how to operate the in room onsen but they had difficulty explaining it to us

        Reviewed January 09, 2023

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        10.0
        Exceptional
        takashi from Japan
        Business traveler
        Twin Room with Stone Bathtub
        Stayed 1 night in May 2020

        気持ち良く”

        GWの終わりに利用させて頂きました。 世間では疫病が騒がれる中での利用で不謹慎だとは思いながらも、仕事の移動で使わせて頂きました。 とても清潔感のある館だなぁと言うのが、最初の印象です。 駐車場からの渡り廊下も私には風情に感じました。 フロントスタッフの方々も大変親切でとても助かります。 部屋も広くスペースの使い方がイイなと思う。部屋毎に違いは有ると思いますが、大差は無いのかなぁと思います。 部屋の風呂も自動で湯量と温度管理をしてました。他の口コミにお湯が熱い、調整出来ないと書いてましたが…部屋の中に調整パネル有ります。 足湯付きバーは私には最高でした 若い女性支配人様にカクテルを作って頂き大変美味しく頂きました。 朝食付きのプランでしたが、個人用の釜で卓上で炊き上げたご飯がとても美味しく、オカズ無しでも食べれる程でした(笑)出された量、種類、味 全て良かったです。 大浴場の露天が好きです。 洗い場が狭いとかの書き込みがありましたが、私には程よく品があって良いと思います。 また是非使わせて頂きたい施設の1つになりました。 その際は宜しくお願いします。

        Reviewed May 08, 2020

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        10.0
        Exceptional
        Takashi from Japan
        Family with young children
        Stayed 1 night in December 2021

        丁度良いホスピタリティに素晴らしい景色の室内露天風呂”

        良かったです。また行こうと思います!

        Reviewed December 27, 2021

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        9.2
        Exceptional
        yoshihiko from Japan
        Group
        Stayed 1 night in March 2022

        温泉が最&高”

        エントランスの足湯バーの良さは言うまでもないけど、施設内の温泉がめちゃくちゃ温泉臭くて最高です。 もう少しサウナが広かったら★6つあげてました。 スタッフの田中さんの対応も素晴らしかった!

        Reviewed March 07, 2022

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        10.0
        Exceptional
        Daishi from Japan
        Couple
        Twin Room with Stone Bathtub
        Stayed 1 night in June 2022

        素晴らしい”

        最高だなぁ

        Reviewed June 20, 2022

        See room deals

        9.2
        Exceptional
        Hanae from Japan
        Solo traveler
        Japanese-Style room with Open-Air Bath - Non-Smoking
        Stayed 1 night in March 2022

        とても良い宿でした”

        値段に対して部屋がとても豪華でした。また行きたいです。

        Reviewed March 15, 2022

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        8.0
        Excellent
        Masaki from Japan
        Solo traveler
        Stayed 1 night in December 2021

        貸切露天風呂最高!”

         貸し切りの露天風呂がマイクロバブルと、ヒノキの2種類から選べて、チェックインの時に予約できます。45分と時間は少し短いですが、あの絶景は、是非、宿を訪れた全員に見てもらいたいので、納得です。夜に入ると、山越しに、星空がきれいに見えます。私は、夕暮れから日が落ちるナイスなタイミングで入れたのでとても良い景色を見れました。  貸し切りの露天風呂や、岩盤浴、そして、大浴場に行く時に、部屋からタオルを持っていかなくて良いのがとても楽でよかったです。  あと、置いてあるヘアブラシがちょっと高級です。 アメニティが全部箱に入っているのもグッド。  ヘアドライヤーは、少し風が弱いと思いました。ちなみに某p社のものです。大浴場をでたすぐの、パウダールームにひとつだけいいドライヤーが置いてあるので、髪を乾かすのに時間がかかる人はそれを使うといいです。ただし、電源の場所が分かりにくいです。 内装はモダンな和風でかっこよくて、安らぎもある感じで、素敵な非日常を過ごせました。

        Reviewed December 22, 2021

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        8.4
        Excellent
        YUKI from Japan
        Family with teens
        Main Building Superior Mountain View Japanese-Style Room with Private Open-Air Bath
        Stayed 1 night in May 2021

        素敵でした”

        お料理が素晴らしく、とても満足しました。三段の箱詰めの前菜は見事。サービスも館がリニューアルされた事で創意工夫がなされているように感じました。ただ、客室の脱衣籠はそろそろ新しくしても良いかも…新旧の入れ替えは難しいですよね。

        Reviewed May 03, 2021

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        12
        This is a popular property. Don't miss out!

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